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Job type:

Full-time

• Confirm that the construction and equipment of a process are in accordance with design specifications.
• Assure that adequate safety, operating, maintenance and emergency procedures are in place.
• EDUCATION.
• BSC. In Chemical Engineer, Loss management Engineer or Fire Engineer or Safety Engineering at least 10 years experience of practical orientated.
• EXPERIENCE.
• High level of expertise, experience and judgment to influence current and future company fire protection engineering plans, fire and safety engineering, technical standards, specification and design practices.
• Positive influencing: ability to convince others, gain agreement or acceptance of plans activities and ability to move others willingly towards a desired goal or course of action.
• Knowledge of risk analysis, process safety management, major incidents investigation and safety audits.
• Excellent communication and interpersonal skills.
• Strong analytic thinking and problem-solving skills.
• Proficient in Microsoft, PHAST, PHA-Pro applications.

Skills:

Product Owner

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Work closely with QA team to create the test cases and perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Bachelor's degree in Information Technology, Computer Science or related fields.
• 5-10 years of experience as a Developer, Software Engineer, Project Manager, Product Owner or System Analyst Positions.
• Self-motivated, eagerness to learn and embrace new challenge.
• Strong leadership and people management skill.
• Location: BTS Ekkamai
• Working Day: Mon-Fri.

Job type:

Full-time

• Ensure achievement of sales and revenue targets by selling Telco/CCII and new product solutions.
• Build strong and effective relationships with key contacts in the assigned customer accounts across all levels to support the account strategy for delivering sales results.
• Achieve the set order booking/revenue targets for the vertical in the region by effectively handling key accounts and taking care of their entire range of telecom requi ...
• Identify and develop new leads from new/existing accounts, coordinate first kick-off meetings, review customer requirements, identify company capabilities for designing resolutions, and ensure preparation of RFS and project take-off.
• Handle day-to-day customer management operations and provide timely resolution for customer issues and complaints.
• Regularly interface with the client and account for any changes in customer needs. Practice effective relationship management, especially for clients requiring data solutions.

Experience:

No experience required

Job type:

Full-time

• Manage projects as required on initiatives to ensure they are delivered on time, within budget, and actively tracked. .
• Ability to work on large initiatives independently. .
• Act as scrum master to ensure complete delivery of work for a Sprint/Release. By ensuring artefacts are complete and ready for development to begin and assisting teams. .
• Creation of project artefacts: Project Request (PR), Request for Proposal (RFP), Project Initiation Document (PID), Business Requirements, Functional Requirements, Use case, Flow charts, Project Solution Architecture Plan (PSAP), etc. in various formats, for any initiatives related to Disruptive Digital Solution. .
• Facilitate workshops & stakeholder sessions to elicit requirements and specifications for artefacts & deliverables. .
• Support Disruptive Digital Solution Documents before being distributed.
• Must have experiences in Technical Lead, Squad Lead, or related fields. .
• Familiar with Software Development Life Cycle and Change Management Process. .
• Has experience in Java spring boot, SQL, and ETL.
• Experience in implementing and supporting large scale project/system in Banking is preferred. .
• Analytical skills and the ability to see the connections between layers of business operations. .
• Ability to consult management and engineering teams with technical advice.

Skills:

Sales, Microsoft Office

Job type:

Full-time

• Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
• Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
• Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
• Collaborate with the R&D team to identify new product opportunities and drive innovation.
• Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
• Contribute to the development of marketing strategies and promotional materials.
• Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
• Achieve and exceed individual and team sales targets.
• To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
• What we're looking for.
• Bachelor's degree in food science, food technology or related field.
• 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
• Thorough understanding of food technology, food ingredients business.
• Demonstrated success in building long-term relationships with customers and securing new business.
• Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
• Strong problem-solving and analytical skills to identify and address customer challenges.
• Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
• Willingness to travel within the region to visit customers and attend industry events.
• What we offer
• At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
• About us
• Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
• Apply now to become our Sr. Technical Sales Representative (Food Ingredients).

Experience:

8 years required

Job type:

Full-time

• Manages pre-sale and/or post-sale technical support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions. Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability. Works with marketing and product managers to define new products and may provide insight from the field back to these groups. Selects, develops, and evaluates personnel to ensure the efficient operation of the fu ...
• Recognized subject matter expert with specialized knowledge in the function. Manages large projects or processes. Limited oversight from manager. Coaches, reviews and delegates work to lower-level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures.
• Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge. May be the in-house expert on specific technologies or within the job function area. Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field.
• Possess broad knowledge of professional field and other related functions.
• Goals are provided to the incumbent in form of desired results. Determines and develops approach to solve functional area related issues.
• Possess the strongest of skills acquired through advanced training, study and experience. Four-year college degree (or additional relevant experience in a related field). Minimum 8 years functional experience including a minimum of 5 years position specific experience.

Experience:

6 years required

Skills:

Problem Solving, Teamwork, English

Job type:

Full-time

• Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards).
• Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements.
• Provides support in order to optimize processes, identifies and initiates opportunit ...
• Prepares and collects data from the key points of the processes and prepares the internal quality reports.
• Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators.
• Participates in the activities of PFMEA analysis and elaboration of Control Plan.
• Assesses and updates working instructions for specific products.
• Knowledge/Skills/Competencies.
• PC operating knowledge - Ms Office.
• Knowledge of English - intermediate level.
• Knowledge and understanding of ISO9001, ISO13485, ISO19011, ISO14001, ISO 50001 and ISO 14971 management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills.
• Strong knowledge in manufacturing operations Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Physical Demands..
• Typical Experience.
• 4 to 6 years in a similar role or industry.
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job type:

Full-time

• We are seeking an experienced Sr. Technical Sales Representative (Cosmetic Ingredients) to join our team at Berli Jucker Public Company Limited in Khlong Toei, Bangkok. This is a full-time position that will play a crucial role in driving sales and growth for our cosmetic ingredients business.
• What you'll be doing.
• Developing and maintaining strong relationships with key customers in the cosmetics industry.
• Providing technical expertise and support to customers on the selection and application of our cosmetic ingredients.
• Identifying new business opportunities and generating sales leads.
• Collaborating with the R&D team to develop innovative new products and solutions.
• Preparing sales proposals, presentations and technical documents.
• Attending industry events and conferences to stay up-to-date with market trends.
• Achieving sales targets and contributing to the overall growth of the business.
• What we're looking for.
• Minimum 5 years of experience in a technical sales or business development role within the cosmetics industry.
• Strong technical knowledge of cosmetic ingredients and their applications.
• Excellent communication and interpersonal skills, with the ability to effectively liaise with both technical and commercial stakeholders.
• Problem-solving skills and the ability to provide creative solutions to customer challenges.
• Strong negotiation and sales skills, with a proven track record of achieving sales targets.
• Degree in Chemistry, Cosmetic Science, or a related field.
• What we offer
• At Berli Jucker Public Company Limited, we are committed to providing our employees with a supportive and rewarding work environment. This role offers opportunities for ongoing professional development, competitive salary and benefits, and the chance to be part of a dynamic and innovative team. We also prioritize work-life balance and offer flexible working arrangements.
• About us
• Berli Jucker Public Company Limited is a leading provider of high-quality cosmetic ingredients and solutions to the global cosmetics industry. With a strong track record of innovation and a commitment to sustainability, we are well-positioned to continue our growth and success. Join us and be a part of our exciting journey.
• Apply now for this exciting opportunity to contribute to the success of our cosmetic ingredients business.

Experience:

5 years required

Skills:

ERP, SAP

Job type:

Full-time

• Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
• Lead and develop a team of ERP Application Developers, responsible for creating, maintaining, and supporting various technical components of ERP solutions. This includes system integration, custom forms, reports, workflows, or other custom objects. The ...
• Ensure the effective integration of ERP SaaS products, PaaS components, and the Bank s source systems, both in the cloud and on premise.
• Ensure compliance with legal, regulatory and the Bank s enterprise IT standards, policies and guidelines.
• Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
• Identify opportunities for process improvements and recommend best practices.
• Ensure effective project execution and alignment with business objectives.
• Provide technical leadership and facilitate the timely resolution of incidents and service requests of the ERP applications.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
• Demonstrated leadership in managing diverse teams and cross-departmental projects.
• Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business by Design is a strong plus.
• Familiarity with Oracle Autonomous Database, Oracle APEX, Oracle Integration Cloud, Oracle Data Integrator, Microsoft SQL Server, as well as Java and.NET application development is preferred, but not mandatory.
• Strong knowledge of ERP modules, particularly in financial management, is beneficial. Other ERP modules relevant to the role may include budget preparation and planning, procurement and contract management, and project and portfolio management.
• Experience in the banking and financial services industry is advantageous, but not required.
• Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
• Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Skills:

RESTful, Problem Solving, English

Job type:

Full-time

• Knowledge on application design patterns, standards, and application development methodology (ex. RESTful API design principles, Microservices architecture, DDD, TDD, Cloud-native application design, Scalability and Performance optimization, etc.).
• Able to document solution architecture and design artifacts (ex. C4 & UML) and communicate to stakeholders (both upper and lower levels).
• Able to develop implementation plan, effort estimation, identified technical risks with mitigations.
• Experienced end-to-end solution delivery as solution architect or application architect role (from Inception/discovery phase to go live, and a plus for post-production support).
• Technical Proficiency.
• Minimum 10 years experienced in related IT Technology or Leading IT Company.
• Must be able to understand technical details of relevant technology and tools (ex. Frontend development framework and programming languages, Backend development framework and programming languages, CI/CD pipeline, DevSecOps toolchain, Source Code Management Strategy, Cloud infrastructure and network, Container and Orchestration, APM & Observability, etc.). Some candidate may have some specific skills that need to be probed specifically ex. Application Modernization, Enterprise Architecture, solution leveraging GenAI, Observability, etc.
• Still able to perform coding, code review, setup initial project repository and source code management strategy will be a Plus, although not mandatory. Having experience developing a core framework/common services will be a Plus+Plus. However, at minimum must be able to provide feedback on code review and source code management strategy.
• Business Architecture knowledge and experience.
• Knowledge on financial sector, especially on banking industry. Understanding of banking products, processes, regulations, and banking IT systems.
• Familiarity with banking industry regulations such as PCI-DSS, AML, KYC, PDPA.
• Experience design and implement technical solution based on business domain above.
• Requirement analysis skill. Able to clarify and analyze requirement. Then, define and recommend high-level technical solution that correspond to the requirement.
• Others.
• Experienced with Agile practice (must have experience leading implementation project using Agile practice). Experience with planning sprints, managing team deliverables, and ensuring alignment with business goals.
• Soft skillsProficient in English and Thai for both written and verbal.
• Good presentation skills. Able to communicate effectively with clients, stakeholders, and other team members. Able to explain technical concepts to non-both technical and non-technical audiences based on their knowledge level. Able to perform complex technical discussions with non-technical stakeholders.
• Good technical writing and the ability to structure documents logically. Able to produce clear, concise, and comprehensive technical documents.
• Problem solving skill: Probed from experienced designing solution architecture ex. architecture decisions, etc.
• Having Consultant/Service Provider experience will be a plus. But at minimum need to understand role of consultant/service provider when working in a project.
• Leadership and Collaboration:Experienced as solution architect role leading end-to-end delivery phases.
• Team leading (coaching/mentoring, define/assign tasks, status tracking).
• Experienced people manager will be a plus.
• Good working attitude, mature, can handle tough situation/client..
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร ".

Experience:

No experience required

Skills:

Problem Solving, Good Communication Skills, English, Mandarin

Job type:

Full-time

• Provide the full suite of customer service offerings (including bookings, enquiries, supply requests) to Key Account customers in addition to customized contracted services (eg. Reporting etc.).
• Prepare written correspondence to customers when required to furnish information requested by customers or in dealing with complaint resolution.
• Proactively inform customers on shipment delays and potential service failures.
• Make joint visits to key account customers with sales staff as and when necessary to solicit feedback to improve the service provided to the customers.
• Actively handle customers billing enquiries by liaising with Finance to ensure satisfactory resolution.
• Complete weekly, monthly and quarterly reports as required by customers, management and/or the sales team per prescribed time frames/intervals.
• Bachelor's Degree in Business Administration (preferable) or equivalent.
• 2 years experience in Customer Service in service-related industry, handling and resolving customers issues and complaints.
• Preferred Experience in Logistics company/industry.
• Good in presentation skills, customer-facing and interaction skills, software skills (Word, Excel, Powerpoint), Software skills.
• Project Management skills and Negotiation and interpersonal skills.
• Good command in written & spoken English.
• Good command in spoken Chinese (HSK 5).

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Multitasking, Professional publications, Microsoft Office, English, Mandarin

Job type:

Full-time

• Handle incoming calls, emails, and chat inquiries, as well as outbound calls related to client products, customized orders, and services.
• Provide accurate order and return status updates to customers.
• Identify and assess customer needs, ensuring they are addressed or routed to the appropriate support channel.
• Follow established client processes and procedures, making updates when required.
• Gather and report customer feedback on products, websites, and advertising.
• Assist customers in locating authorized dealers who carry client products.
• Conduct call backs when necessary to resolve customer inquiries, including contacting shipping carriers or customers for further details.
• Demonstrate a strong customer service orientation, ensuring a high level of professionalism and customer satisfaction.
• Effectively communicate with customers, maintaining a professional and courteous tone at all times.
• Must be able to work in assigned shift schedules.
• 5 working days per week (Rotational shifts may apply).
• Foreign nationals are welcome to apply.
• Fluency in Mandarin (Traditional Chinese) and English (minimum B2 level).
• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Strong customer service skills, with a focus on professionalism and customer satisfaction.
• Ability to handle multiple tasks and inquiries efficiently.
• Strong problem-solving and communication skills.
• Visa & Work Permit Sponsorship for eligible candidates.
• Relocation Package for international hires.
• Performance-Based Incentives.
• Health Insurance & Social Security.
• Annual Salary Increment & Bonuses (as per company policy).
• Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
• Company-Sponsored Entertainment Events throughout the year.
• Annual Health Checkups (as per company policy).
• Special Rewards & Points Program for redeeming gifts, vouchers, and more.

Skills:

Project Management

Job type:

Full-time

• Full accountability to develop key strategic distribution initiatives to deliver all business plan KPI - APE, VNB, Manpower, Active Ratio and Case size and rate.
• Develop strategies to increase insurance penetration across SCB from Wealth/ Branch/ SME/ Direct Sales and help Head of Sales with the roll out of these strategies to the field.
• Analyze sales trends and momentum to recommend and develop sales tactical campaigns to drive maximum Insurance sales across Wealth/ Branch/ SME/ Direct Sales of SCB.
• Represent Bancassurance to engage with SCB senior executives to chair strategic development meetings to formulate and execute distribution strategies with effective field execution plan whilst aligning with company directions.
• Lead the full project development and implementation of the FWD flagship digital program FWD Affiliate to SCB .
• Lead the channel s support function initiatives and discussions including Underwriting, Operations, IT, Distribution Strategy Support to help improve turnaround times, policy issuance, create synergy and enhance efficiency and effectiveness.
• Bachelor's degree in any field, MBA preferable.
• Certification / License Project Management certification is preferred.
• Working Experience Minimum 7 Years experience in distribution strategy, project management and process improvement in life insurance industry especially related to Agency and Bancassurance. Management consulting experience is an added advantage.

Skills:

Product Development, English

Job type:

Full-time

• Field visits to end-users (majority of time) to understand habits, application specifics, analyze competitor landscape.
• Product recommendations, product applications demonstrations, technical visits.
• Support and/or develop technical videos.
• Work with application equipment to provide solutions to enhance customer adhesive related processes.
• Support standardization process of technical documents & ensure same data in all platforms.
• Supervise the laboratory work (incl. prioritization) for samples coming from customers and report technical results to customers.
• Reports quality issues / customers' claims to relevant parts of the organization.
• Leverage customer feedback to optimize current offers and identify new business opportunities for sales and marketing colleagues.
• Communicate with sales, marketing, Product Development, Innovation, members of technical field team or project team members.
• Stay up to trend on latest local regulations on construction, decoration and building industry.
• YOUR SKILLS.
• Must have Construction experience.
• 3-5 years' experience working hands-on with Craftsmen.
• Chemical/engineering/technical education, relevant for construction industry.
• Hands on experience with sealants, adhesives and functional coatings preferred.
• Candidates with experience from Multi- National Companies within the Building Material Industry will be held in high regard.
• Written and verbal English language skills are essential.
• Must have driver license, own car preferred.
• Willing to travel (50%-60% of the time).
• Good trouble-shooting and analytical skill.
• A successful team player with strong people skills.
• Self-motivated and willing to learn.
• At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Implement authentication, authorization and accounting system for network and security devices.
• Relevant network certifications such as CCNA, CCNP, CCIE and Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.

Experience:

3 years required

Skills:

System Security, Windows Server

Job type:

Full-time

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Skills:

Automation, Project Management, Procurement

Job type:

Full-time

• Conduct GBS Diagnostic Studies to determine transformational innovative interventions to transform processes & Operations.
• This position determines the best way to run the process with Non-Automation/Automation interventions using the Accenture Operations Tech Tool Stacks, RPA, AI/Analytics Tool Suite & Mini-Bot catalogue in order to deliver Value and Benefit to the Client s Operations process & organization.
• Foundational Automation High Level and Detailed Assessments for External Clients.
• E2E Solution ownership for a set of processes regardless of which technology combination is underlying.
• Partner with the Client to understand current state of the process. Lead Client discussion to develop solutions and become a trusted transformation & innovation advisor for clients.
• Implement & execute recommendations made off the back of Diagnostic studies for clients to realize the value/benefits estimated.
• Conduct High Level and Detailed Assessments and Propose Solutions at various stages in the life-cycle of transforming a process or GBS/SSC organization.
• Detailed As-is Process Analysis to gauge Process and Technical Feasibility for transformation/Automation Solutions.
• Bring Process Reengineering, RPA, AI/Analytics & Mini-Bot knowledge together to bring digital transformation solutions for process automations to clients.
• Ability to break Vast Business Areas into palatable, smaller Process Segments for assessments.
• Based on high level process scan/analysis sessions effectively select/eliminate processes for further detailed assessment.
• Ability to visualize the transformed/automated process with a Design pattern thinking based on the intervention/automation Tool that is selected or is to be selected.
• Understand the commercial impact of a Tool selection.
• Holistic solution approach including the detail design plan to adhere to a hybrid-Agile implementation.
• Ability to apply the Design pattern thinking, Solution approach (Hybrid-Agile) leading to effective business case predictions.
• Identify repetitive manual tasks that have a potential for transformation/re-engineering/Automation.
• Propose standardization and re-engineering to optimize Automation potential.
• Ability to understand the process performance from a handling time perspective.
• Drive Client workshops to understand Scope and Process details.
• Conduct High Level Process and Technical Feasibility Assessment.
• Propose & define transformation/automation Scope of the process.
• Design a high level transformation/optimization/Automated Solution schematic.
• Create a Business View transformation/optimization/Automation Solution Design. This involves the detailing of the As Is procedural steps and the design of the To Be process flow when configured for transformation/optimization/automation for the identified & agreed scope.
• Assign Solution Complexity for the proposed Scope to be automated for the process.
• Understand Operational Metrics of the Process inclusive of Volume, Seasonality, Average Handling Time, etc., to gauge Effort and Benefits.
• Define a quantifiable Benefits Case to feed into the Business Case for the client.
• Identify and confirm the capacity required to run the to be process/automation in BAU/production through License requirements to meet the process SLAs with factors like incoming volumes, application availability, handling time etc.
• Utilize the reusable Asset library & identify reusable components within each client.
• Create a plan (hybrid-agile) to automate the process.
• Post Implementation support for Change Requests - CR Impact analysis, Gauge feasibility, effort, timelines, Complexity, Benefits, etc.,.
• Lead & facilitate Sign off from the Client stakeholders on PDD, SDD, Scope and Plan.
• Ability to lead & conduct Proof of Concepts wherever required by the Client.
• 10 years experience in Business Transformation and Process Improvement.
• 3 years experience in team management.
• Direct experience in BPO, Contact Center, E-Commerce, Technology will be advantage.
• Business Analysis, Requirements Gathering.
• Analytics Solutions Design Skills.
• Stakeholder Management Skills.
• Project Management Skills.
• Story Telling or Communication Skills.
• Critical Thinking and Problem-Solving Skills.
• Transformation Skills.
• Design Thinking.
• Procurement and Finance Skills.
• Six Sigma Project Certification (Green or Black belt and LSS Certified).
• RPA Tools Certification (for Design not coding).

Skills:

Industry trends, Statistics, Python

Job type:

Full-time

• Develop and execute a forward-thinking analytics strategy tailored to the retail industry, focusing on leveraging data platforms to drive revenue growth, operational efficiency, and customer satisfaction.
• Lead, mentor, and inspire a team of data scientists and analysts, fostering a culture of innovation, collaboration, and data-driven decision-making.
• Stay ahead of industry trends, emerging technologies, and best practices in data science and retail analytics to maintain CP Axtra s competitive edge.
• Analytics Execution.
• Oversee the integration of diverse data sources, including POS systems, CRM platforms, online transactions, and third-party providers, into our cloud-based data platform.
• Design and develop advanced machine learning models, algorithms, and statistical analyses to uncover actionable insights related to customer behavior, product performance, and market trends.
• Apply expertise in recommendation and personalization algorithms to enhance customer experiences and engagement.
• Deliver data-driven solutions to optimize pricing strategies, inventory management, and promotional campaigns, leveraging state-of-the-art analytics tools and methodologies.
• Business Partnership.
• Partner closely with retail operations, marketing, and sales teams to understand business challenges and provide tailored analytical support that aligns with strategic objectives.
• Identify opportunities to enhance customer segmentation, personalized marketing efforts, and customer retention strategies through advanced data science techniques.
• Act as a key advisor to senior leadership, translating complex data insights into actionable recommendations and business value.
• Performance Monitoring and Optimization.
• Define and monitor key performance indicators (KPIs) related to retail operations, such as sales conversion rates, customer lifetime value, and basket analysis.
• Leverage analytics to continuously assess and optimize business processes, driving operational efficiency and profitability.
• Communication and Presentation.
• Present complex analytical findings, models, and recommendations to stakeholders in a clear, impactful, and visually compelling manner.
• Collaborate across departments to implement data-driven initiatives that align with CPaxtra s goals and drive tangible outcomes.
• Education and Experience.
• Bachelor s degree in Statistics, Mathematics, Computer Science, Data Science, Economics, or a related field (Master s or PhD strongly preferred).
• Extensive experience in analytics, data science, or business intelligence roles, with significant exposure to the retail industry.
• Technical Skills.
• Advanced proficiency in Python, R, SQL, and machine learning frameworks.
• Expertise in data visualization tools (e.g., Tableau, Power BI) and cloud-based data platforms (e.g., AWS, GCP, Azure).
• In-depth knowledge of big data technologies (e.g., Spark, Hadoop) and modern data engineering practices.
• Strong understanding of recommendation/personalization algorithms and data processing technologies.
• Leadership and Business Acumen.
• Proven ability to lead high-performing teams in a dynamic, fast-paced environment.
• Exceptional strategic thinking and problem-solving skills with a demonstrated focus on delivering business value.
• Deep understanding of retail operations, including inventory management, customer journey mapping, and merchandising strategies.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .