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Experience:

2 years required

Skills:

Project Management, Quality Assurance, Assurance, English

Job type:

Full-time

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Minimum QualificationsBachelor's degree or above. Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks. Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred QualificationsExperience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.
• Job Information
• About TikTok
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
• Diversity & Inclusion
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management, Quality Assurance, Assurance

Job type:

Full-time

• Led end-to-end quality performance management across multiple workflows, driving continuous improvement to meet efficiency targets and quality targets.
• Partnered closely with internal stakeholders to align quality expectations, manage workflow complexity, and support cross-functional communications.
• Directed and coordinated the quality team to ensure alignment with overall quality objectives, delivery standards, and operational priorities.
• Proactively identified quality risks and assessed the impact of new and existing workflows, enabling early mitigation and stable delivery.
• Managed shift planning and resource allocation to ensure coverage, efficiency, and SLA adherence across operations.
• Owned team capability development by coaching, mentoring, and upskilling quality team members to build sustainable quality expertise.
• Applied project management methodologies to optimize processes, improve efficiency, and embed a culture of continuous improvement.
• Bachelor's degree or above.
• Excellent English verbal and written skills.
• In-depth understanding of labeling policies and guidelines, at least 2 years experience of Quality Assurance Team Lead.
• Strong Content analysis, Data Analysis and Reporting skills.
• Strong logical thinking to evaluate the requests and prioritize the tasks.
• Strong communication skills, with the ability to effectively and efficiently collaborate with stakeholders.
• Strong Leadership and Performance Management skills, with the ability to engage and motivate a team to deliver high outcomes.
• Strong operation skills, understanding BCP Management during an unplanned or unexpected situation.
• Proficiency in using moderation tools, content management systems and people management systems.
• Preferred Qualifications.
• Experience of leading or working with multi-market teams.
• Experience of implementing projects, strategies or processes in Bytedance.
• Ability to succeed in a fast-paced and diverse environment.

Skills:

Product Owner, Tableau, Statistical Analysis

Job type:

Full-time

• Understand Business Needs & Define Data Requirements
• Meet with business teams to understand their challenges and goals.
• Work closely with the Data Product Owner (Data PO) to translate business needs into data requirements.
• Identify key metrics to measure success.
• Support the Data PO in documenting business needs and ensuring the right data is collected..
• Work with Data & Generate Insights
• Gather, clean, and analyze data from multiple sources to ensure accuracy.
• Identify trends, patterns, and anomalies in the data.
• Use visualization tools (e.g., Tableau) to present findings in an easy-to-understand format.
• Apply statistical analysis and basic machine learning techniques (if required)..
• Collaborate with the Data Squad
• Work side-by-side with the Data Product Owner (Data PO) to ensure data solutions align with business needs.
• Coordinate with Data Engineers to structure and optimize data pipelines.
• Align with Data Governance teams to ensure compliance and data quality.
• Engage with Data Scientists if advanced analytics or AI/ML models are needed for a project.
• Ensure all stakeholders (business teams, IT, and analytics) work together effectively..
• Support Business Users in Making Data-Driven Decisions
• Assist business teams in using self-service dashboards and reports.
• Help non-technical users understand and interpret data insights.
• Provide training and support on analytics tools..
• Present & Communicate Insights
• Summarize findings and insights in clear and structured reports.
• Support the Data PO in preparing presentations and visualizations for business decision-making.
• Share insights in a way that is simple and actionable for business teams..
• Continuously Learn & Improve
• Stay updated on the latest tools and trends in data analytics.
• Improve processes for better data efficiency and accuracy.
• Experiment with new techniques to enhance business impact..
• Apply now if you have these advantages.
• 1-4 years of experience in data analysis, business intelligence, or related fields.
• Experience working in a data-driven environment (data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation) with business stakeholders.
• Data Analysis & Visualization - Experience with Tableau, Power BI, Qlik, or other BI tools.
• SQL Proficiency - Ability to query and manipulate data efficiently.
• Basic Data Processing - Experience with data extraction, cleansing, and transformation.
• Statistical Analysis - Ability to apply basic statistical techniques for insights..
• Exposure to cross-functional teams involving data engineers, data scientists, and business users.
• Experience in banking or financial services is a plus but not mandatory.
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (2 days in office per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Job type:

Full-time

• ควบคุมและติดตามงานด้านหนี้สำนักงานกฎหมาย ตั้งแต่กระบวนการฟ้องร้องจนถึงการบังคับคดี.
• ให้คำแนะนำและแก้ไขปัญหาการทำงานของสำนักงานกฎหมายและบริษัทติดตามหนี้ภายนอก รวมถึงแก้ไขปัญหาที่เกี่ยวข้องกับการชำระหนี้ของลูกหนี้.
• ประสานงานกับหน่วยงานที่เกี่ยวข้อง เพื่อสนับสนุนการแก้ไขปัญหาให้กับลูกค้าและบริษัทติดตามหนี้ภายนอก.
• จัดทำรายงานการติดตามหนี้ พร้อมบันทึกข้อมูลลงในระบบอย่างถูกต้องครบถ้วน.
• สรุปรายงานการติดตามจากบริษัทติดตามหนี้ภายนอกในรูปแบบรายวัน รายสัปดาห์ และรายเดือน.
• ลงพื้นที่ตรวจเยี่ยม (Visit OA) บริษัทติดตามหนี้ภายนอกตามสัญญาจ้าง เพื่อตรวจสอบการปฏิบัติงานให้เป็นไปตามกฎระเบียบและข้อกำหนดของบริษัท.
• วุฒิการศึกษาระดับปริญญาตรี ไม่จำกัดสาขา.
• มีประสบการณ์ด้าน Collection (Supervisor) หรืองานกำกับดูแลบริษัทติดตามหนี้ภายนอกอย่างน้อย 3 ปีขึ้นไป.
• มีทักษะการสื่อสารและมนุษยสัมพันธ์ที่ดี สามารถประสานงานกับหน่วยงานต่าง ๆ ได้อย่างมีประสิทธิภาพ.
• สามารถลงพื้นที่ปฏิบัติงานกับบริษัทติดตามหนี้ภายนอกตามที่ได้รับมอบหมาย.
• ใช้โปรแกรม MS Office ได้ดี.
• สามารถทำงานล่วงเวลา (OT) ตามที่บริษัทกำหนดได้.
• พร้อมปฏิบัติงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.

Job type:

Full-time

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านบริหารธุรกิจ การบัญชี การเงิน เศรษฐศาสตร์ การตลาด หรือสาขาวิชาที่เกี่ยวข้อง.
• มีประสบการณ์ด้าน Wealth Banking, Private Banking หรือที่เกี่ยวข้อง อย่างน้อย 3 ปี.
• มีความรอบรู้ในธุรกิจธนาคาร ผลิตภัณฑ์ และบริการ.
• มีมนุษยสัมพันธ์ที่ดี และมีทักษะในการสื่อสารและให้คำปรึกษา.
• มีความสามารถในการใช้ภาษาอังกฤษได้ในระดับดี..
• You have read and reviewed Krung Thai Bank Public Company Limited's Privacy Policy at https://krungthai.com/th/content/privacy-policy. The Bank does not intend or require the processing of any sensitive personal data, including information related to religion and/or blood type, which may appear on copy of your identification card. Therefore, please refrain from uploading any documents, including copy(ies) of your identification card, or providing sensitive personal data or any other information that is unrelated or unnecessary for the purpose of applying for a position on the website. Additionally, please ensure that you have removed any sensitive personal data (if any) from your resume and other documents before uploading them to the website.
• The Bank is required to collect your criminal record information to assess employment eligibility, verify qualifications, or evaluate suitability for certain positions. Your consent to the collection, use, or disclosure of your criminal record information is necessary for entering into an agreement and being considered for the aforementioned purposes. If you do not consent to the collection, use, or disclosure of your criminal record information, or if you later withdraw such consent, the Bank may be unable to proceed with the stated purposes, potentially resulting in the loss of your employment opportunity with the Bank.

Skills:

Compliance, Risk Management, English

Job type:

Full-time

• Develop and implement governance frameworks to align with Central Bank regulations and industry standards on Cloud Technology.
• Provide expertise in cloud engineering, including cloud technical skills and configuration (e.g., AWS, Azure, Google Cloud) to optimize performance, security, and cost-effectiveness.
• Collaborate with internal and external stakeholders to create, apply and maintain governance documentation, such as policies, procedures, guidelines and procedures rela ...
• Serve as a member of the Change Advisory Board (CAB) to review and approve changes to our cloud infrastructure and services.
• Conduct regular assessments and audits to ensure compliance with Central Bank regulations, cybersecurity policies, and risk management practices.
• Utilize ITIL processes to streamline such as service delivery, incident management, continuous improvement initiatives and others.
• Mentor and train internal and external stakeholders on technical governance best practices and emerging technologies.
• Minimum 5-7 years of experience in a technical governance role within a regulated international industry or with exposure to Central Bank regulations.
• Expertise in cloud engineering transformation with proficiency in cloud technical skills and configuration (e.g., AWS, Azure, Google Cloud).
• Good communication, presentation, and inter-personal skills with fluent in Thai and English languages.
• Experience as a member of the Change Advisory Board (CAB) and familiarity with technical change management.
• Knowledge of compliance, cybersecurity, and risk management principles, particularly in a fintech or banking environment.
• Familiarity with ITIL framework and its application in IT service management.
• Willingness to participate in technological innovation, keep learning and improving while working in an interdisciplinary field.
• Punctuality on assignment delivery with accountability.
• Preferred Qualifications.
• Experience in a fintech or banking environmen.
• Proven track record of developing and implementing technical governance frameworks and best practices.
• Ability to implement projects in a hand-on & end-to-end manner.
• Ability to see both big pictures and be detail-oriented at the same time.
• ITIL certificate.

Job type:

Full-time

• To manage and coordinate with IT Lead to prepare and establish yearly IT Budgeting and MTBP for 3 years.
• To monitor and report IT expenses spending for both Opex and Capex items and provide guidance to the team in advance.
• To manage and control IT budget and spending as plan also monitor and alerts as necessary for overspent and provide solutions to meet targets.
• To produce and develop the management reporting pack to management, as well as develop analysis variance report in IT budget as monthly, quarterly, and yearly basis.
• To prepare and provide supporting BSUM/MUFG report also gathering information from IT subsidiaries and work with Finance Department.
• To prepare and do analyst for IT cost allocation to business and cost driver model to work with Finance Department.
• To manage and control IT Project spending within approval amount limit.
• To Monitor the Financial performance of the ITD departments.
• To manage and conduct benchmarking on unit costs to get better informed decisions and improvements in IT Procurement process.
• To participate and oversee in IT procurement negotiation led by procurement in relation to IT and Digital aspects.
• To manage IT Common purchasing items both BAY and Subsidiaries to gain benefit from volume discount to support Procurement department.
• To manage and control IT Accrued both CAPEX and OPEX to comply with Bank policy and procedure.
• To support auditing, overseeing all tax and regulatory/compliance issues and Prepare all supporting information for the annual audit with the approved external auditor.
• To manage operating support of Liaise and handle Purchase Requests.
• To prepare ad-hoc reports as management request.

Experience:

5 years required

Skills:

Digital Marketing, English, Mandarin

Job type:

Full-time

• Fully manage and scale sales on Shopee, Lazada, and TikTok Shop.
• Platform algorithms.
• Product ranking mechanics.
• CTR / CVR optimization.
• Keyword and search performance..
• Flash Sale, Voucher, Affiliate, Promotion Calendar.
• Manage ad execution and optimize budget allocation.
• Collaborate with Graphic and Content teams to produce high-converting creatives.
• Analyze data extract insights improve performance continuously.
• Prepare weekly/monthly performance reports with actionable next steps.
• Take ownership of sales and profitability of the marketplace channels.
• We are not looking for someone who only knows how to use the platform.
• We are looking for someone who knows how to win on the platform.
• Minimum 3+ years experience in Marketplace / E-commerce operations.
• Proven track record of driving growth for Shopee / Lazada / TikTok Shop stores.
• Ranking logic and algorithms.
• Ads optimization (CTR, CVR, CPA).
• Keyword strategy and conversion funnel..
• Strong analytical and data-driven mindset.
• Ability to translate strategy into execution.
• Ownership mindset and strong decision-making skills.
• Nice to have.
• Experience in performance ads / affiliate optimization.
• Experience with lifestyle or premium consumer brands.
• Support Structure.
• Graphic Designer banners, creatives, A+ content.
• Content & Online Sales Executive social content & KOL coordination.
• You lead marketplace direction.
• The team executes with you.
• What We Offer.
• Competitive salary.
• Opportunity to scale a premium brand into multiple markets.
• How to Apply.
• Resume.
• Portfolio / performance results (e.g., dashboard screenshots, before/after case studies)..

Skills:

DevOps, Research, Software Development, English

Job type:

Full-time

• Translate business requirements into scalable, secure technical solutions.
• Lead solution design and provide technical and architecture guidance.
• Act as Chapter Lead, mentoring and developing junior engineers.
• Drive code quality, best practices, and engineering standards.
• Develop and maintain web and mobile application platforms.
• Work with QA, DevOps, Security, and Infrastructure teams to ensure stable environments.
• Manage CI/CD pipelines and cloud/on-premise infrastructure (e.g. AWS).
• Own production incidents, including communication, root-cause analysis, and resolution.
• Research and adopt new technologies to support business needs.
• Qualifications8+ years of experience in software development with technical leadership exposure.
• Strong experience translating business needs into technical design.
• Experience mentoring or leading engineers.
• Agile experience (Scrum / Kanban).
• Experience in Enterprise or Solution Architecture is an advantage.
• Good command of English.
• Technical SkillsMobile: iOS, Android, Flutter.
• Web: Vue.js.
• Backend: Python, Spring Boot / Spring Framework.
• Databases: NoSQL, RDBMS, Elasticsearch.
• Cloud: AWS (Lambda, SQS, DynamoDB, S3, API Gateway).
• Practices: BDD, TDD, Automation Testing.

Skills:

Java, DevOps, Docker

Job type:

Full-time

• Collaborate with business stakeholders to gather and understand system requirements.
• Conduct thorough analysis of business processes and user needs to formulate effective Java-based solutions.
• Design and architect Java-based systems, ensuring scalability, reliability, and performance.
• Develop system specifications, including flowcharts, diagrams, and documentation.
• Maintain comprehensive documentation of system designs, configurations, and changes.
• Exposure in DevOps toolchain and able to integrate with DevOps toolchain.
• Exposure in Docker, Kubernetes and Cloud platforms.
• Strong experience in reviewing code and investigating issues.
• Strong experience in performing root-cause analysis and preliminary problem diagnosis.
• Be a Thought Leader who has the capability to provide technical guidance for a team.
• Able to define the flow of data between the applications that must be integrated and map business process activities to the applications that support them.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering or related fields.
• At least 5 years in a Tech Lead role with Banking business knowledge is an advantage.
• Strong proficiency in Java programming language and related frameworks (Spring, Hibernate, etc.) and Golang.
• Experience of multiple frontend technologies like Angular,React, NodeJS, JavaScript etc.).
• Very good understanding of Object-Oriented Design (OOD).
• Experience with test-driven development.
• Experience with databases (e.g. Microsoft SQL, Oracle).
• Experience working in Banking/ Financial Payment Service projects.
• Experience in working with and applying Design patterns to solve problems.
• Knowledge of API/microservices development.
• Knowledge of IT governance, IT Development and operations methods (e.g. SDLC, Agile, Scrum, DevOps).
• Knowledge OpenShift platform.
• Strong experience in performing root-cause analysis and preliminary problem diagnosis.
• Experience in Cloud Native development, docker, and kubernetes.
• Please note that we will get in touch with shortlisted candidates only.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer).
• LINKEDIN: Krungsri (http://bit.ly/LinkedinKrungsri).
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN.
• (https://krungsri.com/b/privacynoticeen).
• The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank.

Skills:

Compliance, Good Communication Skills, English

Job type:

Full-time

• Oversee and manage all Return & Refund (R&R) cases for both buyers and sellers, ensuring timely and accurate resolution in accordance with company policies.
• Provide expert guidance and decision-making support to agents when handling complex, sensitive, or high-impact cases.
• Monitor and manage agent performance based on defined KPIs, including productivity, quality, turnaround time, and customer satisfaction.
• Conduct regular coaching, feedback, and performance improvement sessions to enhance agent skills in case handling, communication, and policy knowledge.
• Escalate critical or exceptional cases to relevant stakeholders or upper management when necessary.
• Coordinate cross-functionally with Operations, Quality, Policy, and Product teams to ensure alignment and continuous improvement of processes.
• Analyze case trends and operational insights to identify root causes and recommend process or policy enhancements.
• Ensure compliance with internal guidelines and maintain consistent decision-making across the team.
• Previous experience in customer service, call centers, case management or related experience in a similar role.
• Good communication skills - reading, speaking, and writing (Thai &English).
• Strong critical and logical thinking skills.
• Ability to work in shifts (5 days per week).

Skills:

DevOps, Automation, Kubernetes

Job type:

Full-time

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

Experience:

2 years required

Skills:

Social media, Social Media Management, Quality Assurance

Job type:

Full-time

• Supervise daily handling of customer complaints, inquiries, and problem cases.
• Ensure timely and effective resolution in line with service level agreements (SLAs).
• Analyze recurring issues and work with relevant teams to reduce case volumes.
• Lead the SWAT team to manage urgent delivery issues such as stuck, lost, or high-priority parcels.
• Coordinate with operations and ground teams to resolve escalated delivery issues quickly.
• Maintain close monitoring and reporting of high-priority cases to leadership.
• Work closely with SPX operations, customer service, and logistics teams to improve end-to-end service experience.
• Liaise with tech or product teams for system improvements or tools needed for case resolution.
• Track KPIs such as resolution time, CSAT (Customer Satisfaction Score), and all of OKRs areas.
• Use data to find root causes and develop action plans to improve performance and reduce case backlogs.
• Lead and mentor a team of agents or specialists managing case and SWAT activities.
• Conduct regular training, performance evaluations, and process updates.
• Identify customer pain points and suggest enhancements to services or processes.
• Proactively work on initiatives to reduce customer effort and increase satisfaction.
• Requirements Bachelor s degree in Business, Communications, or a related field.
• 5+ years of experience in customer service, with at least 2-3 years in a supervisory or managerial role.
• Proven experience managing teams in live, non-live and SWAT customer service environments (Call, Email, Social media, etc.).
• Strong understanding of all mile delivery and logistics processes.
• Ability to interpret KPIs like CSAT and delivery SLA metrics.
• Strong communication and interpersonal skills to collaborate across teams (CS, Operations, Warehouse and others related).
• Conflict resolution and escalation management abilities.
• Capable of leading a SWAT team and making quick decisions under pressure.
• Proactive mindset for root cause analysis and implementing improvements.
• Comfortable working in fast-paced, high-pressure environments with quick turnaround times.
• Experience with SWAT, Crisis, social media management, live chat platforms, and call technology is a plus.
• Knowledge of e-commerce or logistics industries is a plus.
• Familiarity with quality assurance practices and performance monitoring is a plus.

Skills:

Contracts, Compliance, Finance

Job type:

Full-time

• Lead Data Product is responsible for owning and driving the strategic design, development, and lifecycle management of enterprise Bank-wide Data Products. The role ensures that data across domains is reliable, governed, high-quality, and aligned with organizational objectives. This position leads to cross-functional collaboration between business, data engineering, governance, and architecture teams to deliver scalable and value-driven Data Products on the enterprise data platform.
• Build Lead complex requirement discovery workshops across multiple business units.
• Translate business processes into domain/sub-domain models and data contracts.
• Define Critical Data Elements (CDEs), canonical models, and transformation logic.
• Ensure metadata completeness, lineage traceability, classification, and compliance readiness.
• Drive adoption of governance standards across the domain.
• Oversee end-to-end delivery from requirements design, mapping, implementation, testing, production.
• Validate pipeline logic, data transformation. And work closely with Data Engineering, application owner teams.
• Serve as the primary decision-maker for the domain s Data Products.
• Conduct presentations, stakeholder alignment, and conflict resolution.
• Work with downstream consumers (analytics, regulatory, risk, finance, operations)..
• Apply now if you have these advantages.
• Bachelor or Higher qualifications within a relevant field (Computer/Data Science, Computer Engineer, Finance, etc.).
• At least 8-12 years in Data Engineering, Business Analyst, Data Analytics.
• At least 3-5 years in the banking industryใ.
• Experience in designing or owning enterprise-grade Data Products.
• Experience working with multiple stakeholders, complex data flows, and cross-functional teams.
• Strong knowledge of modern data platforms (DWH, Data Lake, Lakehouse, Data Mesh).
• Deep understanding of data modeling (Conceptual/Logical/Canonical).
• Proficient in Python and SQL (or any relevant programming languages) and be able to apply solid software engineering practices (testing, version control, code reviews).
• Ability to read, review, and design mapping sheets, rulebooks, and architecture diagrams.
• Able to validate and challenge data pipeline logic.
• Strong stakeholder leadership and negotiation skills.
• Excellent communication for both technical and non-technical audiences.
• Curious, resilient, and critical thinker, open to feedback and continuous improvement.
• Enterprise Bank Wide, Finance, risk and regulatory data experience (e.g., IECC, IFRS9, Basel, BOT, AML, Credit Risk, Compliance) is an advantage..
• Why join Krungsri?.
• As a part of MUFG (Mitsubishi UFJ Financial Group), we a truly a global bank with networks all over the world.
• We offer a striking work-life balance culture with hybrid work policies (3 days minimum in office per week).
• Unbelievable benefits such as attractive bonuses, employee loan with special rates and many more.
• Strong knowledge of modern data platforms (DWH, Data Lake, Lakehouse, Data Mesh).
• Deep understanding of data modeling (Conceptual/Logical/Canonical)..
• Apply now before this role is close. **.
• FB: Krungsri Career(http://bit.ly/FacebookKrungsriCareer [link removed]).
• LINE: Krungsri Career (http://bit.ly/LineKrungsriCareer [link removed]).
• Talent Acquisition Department
• Bank of Ayudhya Public Company Limited
• 1222 Rama III Rd., Bangpongpang, Yannawa, Bangkok 10120.
• หมายเหตุ ธนาคารมีความจำเป็นและจะมีขั้นตอนการตรวจสอบข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของผู้สมัคร ก่อนที่ผู้สมัครจะได้รับการพิจารณาเข้าร่วมงานกับธนาคารกรุงศรีฯ.
• Remark: The bank needs to and will have a process for verifying personal information related to the criminal history of applicants before they are considered for employment with the bank..
• Applicants can read the Personal Data Protection Announcement of the Bank's Human Resources Function by typing the link from the image that stated below.
• EN (https://krungsri.com/b/privacynoticeen).
• ผู้สมัครสามารถอ่านประกาศการคุ้มครองข้อมูลส่วนบุคคลส่วนงานทรัพยากรบุคคลของธนาคารได้โดยการพิมพ์ลิงค์จากรูปภาพที่ปรากฎด้านล่าง.
• ภาษาไทย (https://krungsri.com/b/privacynoticeth).

Skills:

Business Development, English

Job type:

Full-time

• Develop and Execute Acquisition Strategy: Own and drive TikTok Shop Thailand s merchant acquisition strategy, focusing on bringing in high-quality sellers that align with platform goals.
• a. Lead Pool Identification: Identify and prioritize high-potential lead sources with a sharp focus on sellers capable of generating high GMV and strong revenue take rates. b. Seller Prioritization Framework: Develop a clear, data-driven prioritization model to guide acquisition focus across categories and seller types. c. Seller Insi ...
• Tailored Acquisition Workflow Design: Craft scalable, segment-specific acquisition workflows that address seller pain points while accelerating time-to-onboarding.
• This includes but not limited to: a. Designing and maintaining standard operating procedures (SOPs) that ensure consistency, efficiency, and alignment across acquisition touchpoints. b. Recruiting and managing a team of contractors to support lead generation, outreach, and onboarding ensuring agility and coverage across seller segments and regions. c. Training BPO teams from external partners to execute acquisition workflows at scale, while maintaining quality and seller-centricity.
• Incentive Program Development: Design and optimize seller incentive programs that balance business objectives with budget constraints while enhancing TikTok Shop s appeal over competing platforms.
• Cross-Functional Alignment & Collaboration: Collaborate closely with internal stakeholders especially incubation teams, and category/cluster teams to ensure strategic alignment, seamless onboarding, and effective seller handover for long-term success.
• a. Number of sellers onboarded b. % of onboarded sellers by target segment c. Number of assortments uploaded.
• Bachelor's Degree or above.
• 5+ years of experience in business development, sales, or growth roles preferably within e-commerce, tech, or consumer platforms.
• 3+ years of experience in leading a small team.
• Fluent in Thai and English; Mandarin speaking is required to communicate with Chinese sellers.
• Deep understanding of Thailand s digital commerce landscape and the local seller ecosystem across different segments.
• Analytical and data-driven; skilled in defining success metrics, interpreting data, and making informed decisions to guide strategy and operations.
• Demonstrated hands-on approach with a strong bias toward execution and experimentation; able to quickly test, learn, iterate, and scale based on real insights from the field.
• Strong communication and stakeholder management skills, with the ability to influence across functions and levels.
• Proven ability to lead and align with cross-functional teams especially in operations, product, and analytics to deliver cohesive and scalable solutions.

Skills:

English

Job type:

Full-time

• Define and uphold the museum s learning philosophy across all programmes.
• Translate play-based learning, EYFS, and Reggio-inspired approaches into practical, visible experiences.
• Ensure all programmes are play-first, developmentally appropriate, inclusive, and meaningful.
• Programme Creation & Asset Utilisation.
• Design programmes that maximise the use of museum spaces and facilities to attract families, children, and schools.
• Create workshops, events, exhibitions, field trips, guided sessions, and private birthday programmes.
• Explore collaboration opportunities with well-known brands, publishers, artists, and organisations, aligned with the museum s values.
• Programme Delivery & Staff Management.
• Lead key programmes directly and manage Play Facilitators during delivery.
• Train, guide, and coach facilitators on play-based practice, behaviour, language, and boundaries.
• Plan staffing structures and facilitator roles for programmes and birthday events.
• Materials & Resource Planning.
• Define material standards and plan material usage and replenishment for all programmes.
• Coordinate with Operations to ensure materials are ready, sustainable, and cost-effective.
• Reporting & Cross-Team Coordination.
• Report to the General Manager and present programme plans for approval, including staffing, materials, sales approach, and budget considerations.
• Present approved programme plans to the Marketing Team to support clear communication and promotion.
• Review programme performance and feedback to support continuous improvement.
• Qualifications & ExperienceDegree in Early Childhood Education, Education, Child Development, Art Education, or related field.
• Minimum 5 years experience in play-based or early years education, museums, or similar settings.
• Proven experience designing and leading educational programmes for children.
• Strong understanding of play-based learning and early childhood pedagogy.
• Creative thinker with the ability to turn spaces and resources into engaging experiences.
• Confident leader with experience managing staff and live programmes.
• Strong communication skills in Thai and conversational English.

Skills:

English

Job type:

Full-time

• Drive categories specific strategies and business initiatives.
• Overall management of business top and bottom line and collaborating strongly with cross functional teams to drive operational improvements.
• Responsible for identifying, prioritizing and recruiting the merchants in the categories.
• Map out the key accounts and high potential accounts in the category through different information channels (competitor data, industry data, events, etc.).
• Maintain ongoing relationships with category key accounts even after they are onboard.
• Manage accounts (KA team is in charge of KA management, high potential account team is in charge of high potential accounts management) on the marketplace, including new merchants incubation, growth, product portfolio, pricing strategy and promotions.
• Build trust with merchants' key stakeholders and maintain a good relationship with key contact persons.
• Minimum Bachelor's Degree or above.
• Solid relevant experience with major e-commerce marketplaces with strong connection to Thailand seller resources.
• Good understanding of the consumer demands, payment, logistics and overall regulatory landscape.
• Good communication and leadership skills, hard-working and open-minded.
• English and Thai language proficiency required.
• Structured thinking, data and logic driven.
• Enjoy building things from scratch and getting hands dirty.

Skills:

Business Development, Project Management, eCommerce, English

Job type:

Full-time

• Manage the end-to-end process of acquisition of potential online merchants (including, but not limited to, identifying lead potential, pitching either cold calling or F2F meeting, shop set-up).
• Build and maintain relationships with merchants.
• Help merchants become familiar with the platform and its features.
• Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
• Discover new collaborative opportunities fit into merchants' short-term and long-term development plans.
• Aligning and managing cross function expectations through strong project management.
• Minimum Bachelor's Degree or above.
• 2-5 years experience, preferably in ecommerce; direct experience in merchant acquisition and incubation preferred.
• Excellent interpersonal and negotiation skills.
• Outgoing and comfortable communicating with new people (including cold contact).
• Be able to thrive both as an individual contributor and as a team lead managing 1-2 contractors.
• Fluent in English and Thai.
• Preferred Qualifications.
• A good team player, fast learner and open to changes.
• Proficient in Excel and Power Point.

Job type:

Full-time

• To lead, manage and support development team for implementing commercial banking digital solution by focusing on web application. His/her has to motivate development team to compile with SDLC process, provide architectural guidance to development and production support team to ensure the application(s) stability, operability and maintainability and keep abreast of technology trend to continuously improve the application and solution platform.
• MajorAccountabilities.
• Manage and enhance key functional and technical areas within the development team.
• Lead a technical team to do the project delivery.
• Work closely with the key stakeholders to consult them to understand and navigate digital program and platform.
• Provide necessary solution & architecture recommendations and assess deliverables from the project.
• Be responsible for the timely deliverables (including code, configuration, documentation, controls etc.) from the projects with absolute quality.
• Actively participate and contribute to the Technical Design ensuring project is implanting in the agreed direction and with the scalability and end-to-end solution with best practices in mind.
• Be the key contact person for the technology/ technical issue.
• Investigate defect to find cause and communicate with developer and/or vendor to correct.
• Education Background.
• Bachelor s degree/Master s degree in Management Information System, Computer Science, Computer Engineering, IT, Business Administration or related fields.
• Knowledge.
• Strong knowledge technical skill both front-end, back-end and relational database; C#,.Net, GoLang, MS SQL
• Strong knowledge in IT strategy, IT governance and enterprise architecture
• Strong knowledge in IT operating model, IT capability and performance improvement.
• Good knowledge in IT portfolio, investment and organization supply
• Good knowledge in financial services industry.
• Skills.
• Consulting skills - problem solving, analytical thinking, creativity thinking, storyboarding and conducting effective meeting.
• Management skills - leadership, coaching, teamwork, trust building and conflict management
• Interpersonal skills - communication, influencing, negotiation
• Good in English skill in written and speaking.

Skills:

Software Development, Automation, Assurance, English

Job type:

Full-time

• Able to response all aspects of testing and owning the quality of application release through software development life cycle (SDLC) or agile method to reduce future operation cost of application by automation testing technique.
• To cooperate in the enhancement of the methodologies employed for test strategy defining, test planning and execution, defect tracking, and metric and status reporting.
• To interact with stakeholders to plan testing for delivery of products and enhancements and to assure products meet product requirements and quality standards.
• To be a part of solution delivery team to plan and execute automated for functional and non-functional tests.
• To report issues and results, researching and identifying root causes as appropriate, documenting accordingly.
• To ensure that testing addresses requirements as agreed with other stakeholders.
• To identify opportunities to apply existing automation or other tools to meet testing needs.
• To work across teams as a coach to enhance quality assurance/testing and help to develop/execute performance and automation testing throughout the business as appropriate.
• Bachelor s degree/Master s degree in Computer Science, Computer Engineering, Technology Management or related fields.
• Manage team sizing 10 staffs up.
• Minimum 5 years of experiences in automated tester role.
• Strong knowledge in Continuous Integration (CI) and Continuous Development (CD).
• Strong knowledge in QA methodologies, of the software development process.
• Basic knowledge in financial services industry.
• Knowledge software automate testing.
• Prior experience in preparing test plan / test case / Test script is a must.
• Good strategic thinking, analytical skill in interpreting functional requirements and design documents to develop appropriate test plan.
• Test automation tool; Robot Framework, SOAPUI, Cucumber, Gherkin, Ruby, Selenium, etc.
• Understanding of the basic financial, business model and processes.
• Strong analytical and problem - solving skills.
• Problem solving skill.