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Experience:

No experience required

Skills:

Electrical Engineering, Mechanical Engineering, English

Job type:

Full-time

• Serve as the main contact for network investigations.
• Monitor GSA internal networks and data hall environments.
• Interpret and address connectivity alerts.
• Lead incident management events and create event tickets.
• Perform configuration tasks and adhere to security policies.
• Research and summarize events, providing reports.
• Coordinate with carriers to resolve customer issues.
• Provide input for network management optimization.
• Troubleshoot and escalate issues as needed.
• Deliver timely and accurate end-to-end support.
• Document actions and provide peer coaching/training.
• Job Qualifications.
• Bachelor's degree in information technology, computer science or related field.
• Flexible schedule availability, including nights, weekends, and shift rotations.
• Strong focus on customer service solutions.
• Understanding of various network topologies.
• Excellent communication skills via direct contact, phone, email, and documentation/tracking incidents.
• Knowledge of OSI Model and troubleshooting techniques.
• Familiarity with industry cabling standards and datacenter infrastructure.
• Proficiency in interacting with computing systems.
• Ability to navigate and utilize ticketing systems effectively.
• Comfortable working in a fast-paced environment with professionalism and flexibility.
• Punctual, reliable, and able to manage deadlines effectively.
• Strong organizational skills.
• Familiar with Computer literate with an emphasis on Microsoft Office Suite.
• Experience with equipment terminal access applications (Ex.: CRT, Putty, SSH).
• Experience with network monitoring software applications.
• We welcome recent graduates and those starting out in their careers to apply for this engineer-level position.
• Leader position is reserved for candidates with direct experience only.
• Creativity, problem solving skills, negotiation and systematic thinking.
• Fluent in English both written and verbal (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

Oracle, VMware, Linux, English

Job type:

Full-time

• Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups for both on premise and on cloud platform.
• Cloud Management (Oracle, AWS and Azure) and Upgrade OS version and hardening KVM Host and VM.
• Perform Cloud based infrastructure operation management and system on.
• Provide technical consultant, support, troubleshooting and administration of all VMWare, Hyper-V, Oracle VM, Windows, Linux, Unix Storage systems.
• Troubleshoot system, storage and network problems, diagnosing and solving hardware or software.
• Ensure security through access controls, backing up system, restoring and recover system.
• Monitor performance, Manage and Maintain / troubleshoot IT systems, Storage and networks.
• Investigating, Diagnosing and solving software and hardware.
• RequirementsBachelor's or Master s degree in IT, Computer Science, Engineering, or related fields.
• Experience: 5+ years in System Administration (Unix/Linux, VMware, Hyper-V, Oracle VM, Cloud services like AWS, Azure, OCI).
• Cloud Expertise: Proficiency in cloud platforms (AWS, Oracle Cloud), cloud services (EC2, S3, Oracle Cloud Compute), and networking configurations in cloud environments.
• Operating Systems: Proficiency in Linux distributions (RHEL, CentOS, Oracle Linux) and familiarity with Windows.
• Scripting & Automation: Familiarity with scripting (e.g., Shell Script, AWS CLI, OCI CLI) and experience in automation for system operations and monitoring.
• Networking Knowledge: Understanding of networking protocols (TCP/IP, UDP, DNS, HTTP/HTTPS), AD, DNS, DHCP, and network configuration.
• Cost Management: Experience in cloud resource cost analysis and optimization.
• Cloud Solution Development: Experience in designing and maintaining cloud infrastructure and consulting with developers.
• Communication: Good English communication skills for interaction with teams and stakeholders.

Experience:

4 years required

Skills:

Automation, Javascript, Data Analysis, English

Job type:

Full-time

• Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
• Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
• Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
• Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
• Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
• Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
• Ensure constant communication between project teams and other stakeholders.
• Resolve problems through data analysis, provide efficient reporting and effective communication.
• Work closely with Product Management/Engineering/Tech to improve the tool for end users.
• This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
• 4+ years of experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
• Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
• Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
• Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
• Programming skills (JavaScript, Python, etc.).
• Comfortable with uncertainty and experimentation.
• Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
• Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
• Experience in project/stakeholder management, process improvement, planning, and performance management.
• Able to work in a fast-paced, dynamic, multicultural environment.
• Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
• Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
• What we offer.
• Competitive compensation package (relocation support for successful overseas candidates).
• Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
• Dynamic multinational working environment with colleagues of diverse educational and professional background.
• Continuous learning and development opportunities through corporate learning programs.
• Modern office space and convenient location at the heart of Bangkok metropolitan.
• This role can serve as a good transition from software engineering/technical field to business, and vice versa.
• PRJM.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

DevOps, Continuous Integration, Automation

Job type:

Full-time

• Leadership & Strategy: Lead the DevOps team, define strategy, and drive the implementation of best practices across the organization.
• CI/CD Pipeline: Design, implement, and maintain continuous integration/continuous deployment (CI/CD) pipelines for efficient software delivery.
• Automation: Automate processes across the development lifecycle, including infrastructure provisioning, configuration management, and monitoring.
• Cloud Management: Manage cloud infrastructure (AWS, Azure, GCP) to ensure scalability, security, and cost-efficiency.
• Collaboration: Work closely with development, QA, and operations teams to align on goals, troubleshoot issues, and optimize processes.
• Monitoring & Performance: Implement monitoring solutions to ensure system reliability, availability, and performance. Conduct regular performance assessments and optimizations.
• Security: Integrate security best practices into the DevOps lifecycle, ensuring that all systems are secure and compliant with industry standards.
• Mentorship: Mentor and train junior team members, fostering a culture of continuous learning and improvement.
• Incident Management: Lead incident response efforts and root cause analysis, ensuring swift resolution and prevention of future issues.
• Bachelor s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 5+ years of experience in DevOps or related roles, with at least 2 years in a leadership capacity.
• Strong experience with CI/CD tools (Jenkins, GitLab, CircleCI, etc.).
• Proficiency in cloud platforms (AWS, GCP) and infrastructure-as-code tools (Terraform, Ansible, etc.).
• Expertise in scripting languages (Python, Bash, etc.).
• Solid understanding of containerization (Docker, Kubernetes) and orchestration.
• Strong knowledge of monitoring and logging tools (Prometheus, Grafana, ELK Stack).
• Excellent problem-solving skills and ability to work under pressure.
• Strong communication and leadership skills, with the ability to influence cross-functional teams.

Experience:

2 years required

Skills:

ERP, Oracle, SAP

Job type:

Full-time

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

Skills:

Project Management, Negotiation, Problem Solving

Job type:

Full-time

• Work as a team member who understands/interprets technical problems and provides technical support.
• Solve assigned problems under guidance of more senior engineers.
• Analyze, design and develop software to support the hardware validation.
• Design and develop a processing platform using various configuration management technologies.
• Provide ongoing maintenance, support and enhancements in existing systems and platforms.
• Collaborate cross-functionally with customers, users, project managers and other engineers including Peer-Reviews to achieve elegant solutions.
• Work alongside other engineers on the team to elevate technology and consistently apply best practices.
• Keep up to date with relevant industry knowledge and regulations.
• Knowledge/Skills/Competencies.
• Project Management - Ability to manage a single line engineering project with a limited number of participants. Create a project/change management plan, establish and distribute project roles, and communicate what is needed from the project participants in order to make the project successful..
• Leadership - Demonstrate "Individual Leadership Behaviors" as per Celestica Leadership Imperatives..
• The following competencies may also be required and performed with help or under supervision: Coaching/Mentoring; Communication/Negotiation/Presentation; Creative Problem Solving; Customer Interaction/Stakeholder Management; Quality & Lean; Working Effectively with Others; D/PFMEA; 8D/Corrective Action; Equipment Safety; Design of Experiments (DOE)..
• Knowledge of computer programming in C.
• Knowledge and understanding of open source development.
• Knowledge and understanding of cross platform development.
• Knowledge and understanding of the bootloader and Linux device driver development.
• Knowledge and understanding of the software revision control (git,svn).
• Ability to code review and pair development.
• Strong administrator knowledge of some or all of the following: UNIX, Linux.
• Typical Experience.
• 3 to 8 years.
• Typical Education.
• Bachelor degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

8 years required

Skills:

Software Development, Electrical Engineering, Product Owner

Job type:

Full-time

• Background in computer science, information systems, or another related field OR MS/BS degree in software development, computer science, information systems, or electrical engineering.
• Able to link the architectural vision with the business vision and building solutions that focus on business value, not just technical excellence.
• Use Agile engineering practices and other technologies to rapidly develop creative and efficient solutions to enhance customer and agent experience Identify and communi ...
• Work with Digital Product Owner and members to refine and maintain product backlog and estimate resourcing/timing requirements for development.
• Build solutions as required by the Small commercial division, while adhering to best-in-class integration standards and practices.
• Comply with standard processes and procedures including change control, configuration management and logical access control.
• Engage with Chapter in the spirit of continual development; upgrade skillset and expertise continuously to improve problem solving ability and engineering craft .
• Functional Competency.
• Able to provide technical excellence while embracing flexibility over building bulletproof systems.
• Passionate learner who keeps up with evolving technologies and is willing to experiment to test what would work for the business.
• Experience in or willingness to learn Agile methodology and working in a cross functional team.
• Experience of relational database development (e.g. SQL and JDBC).
• Working knowledge of file transfer protocols and configuration (e.g. SFTP, FTP).
• Strong background in XML (e.g. DOM, SAX, XPath and Schemas).
• At least 8 years of software engineering experience and deep expertise with 1-2 core programming languages (e.g., Java,.NET, Ruby, JavaScript or Typescript).
• Track record of successful delivery of technical components of integration platforms and transformation projects.
• Knowledge of non-functional considerations (scalability, availability, reliability, manageability) for complex, distributed environments.
• Educational.
• Background in computer science, information systems, or another related field OR MS/BS degree in software development, computer science, information systems, or electrical engineering.
• Able to link the architectural vision with the business vision and building solutions that focus on business value, not just technical excellence.
• Use Agile engineering practices and other technologies to rapidly develop creative and efficient solutions to enhance customer and agent experience Identify and communicate issues/risks to the relevant stakeholders (Digital Product Owners, Service/Platform owner, Domain lead).
• Work with Digital Product Owner and members to refine and maintain product backlog and estimate resourcing/timing requirements for development.
• Build solutions as required by the Small commercial division, while adhering to best-in-class integration standards and practices.
• Comply with standard processes and procedures including change control, configuration management and logical access control.
• Engage with Chapter in the spirit of continual development; upgrade skillset and expertise continuously to improve problem solving ability and engineering craft .
• Functional Competency.
• Able to provide technical excellence while embracing flexibility over building bulletproof systems.
• Passionate learner who keeps up with evolving technologies and is willing to experiment to test what would work for the business.
• Experience in or willingness to learn Agile methodology and working in a cross functional team.
• Experience of relational database development (e.g. SQL and JDBC).
• Working knowledge of file transfer protocols and configuration (e.g. SFTP, FTP).
• Strong background in XML (e.g. DOM, SAX, XPath and Schemas).
• At least 8 years of software engineering experience and deep expertise with 1-2 core programming languages (e.g., Java,.NET, Ruby, JavaScript or Typescript).
• Track record of successful delivery of technical components of integration platforms and transformation projects.
• Knowledge of non-functional considerations (scalability, availability, reliability, manageability) for complex, distributed environments.

Experience:

1 year required

Skills:

SAP, Oracle, ERP

Job type:

Full-time

• Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
• Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
• Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
• 1) search for the solution from a knowledge base or issue summary for repeated issues or.
• 2) reproduce and identify certain new errors and symptoms which have never been found before.
• 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
• 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
• Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
• Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
• Supporting a testing effort for new functionalities that the client would like to enable.
• Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
• Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
• At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
• Skill/Knowledge: Application configuration, Application reporting tool development from.
• Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
• An understanding of software implementation life cycle with best practices.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively such as SQL statements.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Bonus Point: Experience in the Oracle Fusion Cloud.

Experience:

3 years required

Skills:

Assurance, Software Development, Linux, English

Job type:

Full-time

• Design and implements software modules in C++ included build system scripting, unit testing, integration testing, performance testing along with software packaging and configuration management.
• Participates in code/design reviews.
• Contributes toward product and internal documentation, technical specifications, software documentation and unit test plans.
• Assists in resolution of field problems as needed.
• Partners with QA (Quality Assurance) to ensure high quality software.
• Partners with owner, and collaborators of projects to deliver, support, and maintaining products.
• Opportunity to mentor junior-to-mid level engineers while the team is growing.
• Qualifications 3+ years experience of professional software development.
• Have awareness in performance implication of various libraries in use included C++ STL to make decision whether to use 3rd party library or implement our own.
• Experience developing in C++ in a multi-threaded environment.
• Strong experience of application or backend development on Linux with comfortability in using Linux command lines & various tools.
• Experience in using Makefile, and CMake build system.
• Knowledge and experience in at least one of several kinds of real-time project development using C++ such as uses multi-threaded code in business application, embedded systems / IoT delivering real-world products, game development, network-based application striving for either low-latency or high-throughput such as web server, packet filtering, or trading related application.
• Good understanding of operating system concepts included memory management, caching system, etc.
• Hands-on experience with network programming (e.g., sockets, TCP/IP, UDP, multicast) using directly platform API e.g. socket API.
• Strong English writing & verbal communication skills.
• Ability to work partially in US hours.
• Nice to have Experience developing on Windows.
• Experience in developing with either one of Rust, Go, C#, or Python, or other system-programming languages.
• Not afraid to be dealing with legacy code base (C++98) of some of our projects with eyes towards modernization to C++11 onwards.
• Experience in directly using Linux POSIX API e.g. multi-threaded with pthread library, file system, I/O multiplexing, signal processing, etc.
• Have exposure to market data in financial sector, or having been exposed to investment, trading.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills:

DevOps, Docker, Kubernetes, English

Job type:

Full-time

• Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
• Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
• Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
• Ensure that development on the integrated platform is both secure and compliant by design.
• Tech Profile/Essential Skills DevOps Principles including CI/CD.
• Developer Tools: GitLab, GitLab CI, Docker, Kubernetes.
• IaC Tools - Terraform.
• General understanding of Databases.
• Proficiency with Cloud services suc as AWS, Azure.
• PPM Tools (ex: Clarity, JIRA, Asana).
• Ability to deploy, manage and problem solve cloud infrastructure.
• Previous experience in a Project delivery, Coordination or Support role.
• Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
• Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
• Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
• Strong problem solving skills on these platforms.
• Minimum knowledge and understanding of financial markets are desirable.
• Ability to work independently and in a team environment.
• Ability to communicate effectively in English with all levels of staff, both orally and written.
• Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
• Highly motivated, self-directed individual with a positive & pro-active attitude to work.
• Customer and service focused, with determination to meet their needs and expectations.
• Be driven and committed to the goals and objectives of the team and organization.
• Second line point of escalation in event of a major incident.
• KEY COMPETENCIES Deep understanding of Cloud platforms and their services.
• Proficiency in configuration management and automation tools.
• Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
• Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
• Ability to identify bottlenecks and implement efficient solutions.
• Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
• Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
• Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
• Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
• Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
• Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
• Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
• Interacts well with others, quickly establishing rapport building positive relationships and networks.
• Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
• Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
• Solid English reading/writing capability required.
• Strong communication & collaboration skills.
• Commitment to DevOps culture.
• Familiarity with Agile principles including any hand on experience.
• Detailed Responsibilities Applies knowledge of software development lifecycles to design, produce and guide the development of complex software solutions, ensuring alignments with requirements.
• Develops knowledge and understanding of technologies in LSEG and utilises these in own scope of work and others as well as to create solutions.
• Design, implement and maintain scalable, resilient and secure cloud infrastructure.
• Automate build, tests and deployment processes to enhance efficiency and reliability.
• Implement monitoring solutions to ensure the health and performance of applications and infrastructure.
• Implement and maintain security best practices for cloud infrastructure, applications and CI/CD pipelines.
• Handles own workload and promotes an open and inclusive culture.
• Builds knowledge of software development and utilises this knowledge within work.
• Ensure consistency and reliability of environments across development, staging and production.
• Completes the delivery of given tasks with some guidance and oversight.
• Builds strong relationships with their team and colleagues, collaborating closely with team.
• Communicates clearly and in a timely manner, keeping clear lines of communication open to ensure full understanding of information and tasks and asking questions where needed.
• Takes interest to develop knowledge in technology products and tools through on the job learning, certifications and projects.
• Analyse business system requirements to identify risks that enables improving resiliency of new / updated technology solutions.
• Must interact with global teams in time zones spanning UK, US, APAC areas.
• Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
• Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
• Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
• Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
• Participate in Project related activities to meet operational needs.
• To ensure knowledge Articles of all supported systems is continually updated.
• To provide a high level of customer service, whilst working under pressure.
• To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
• LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Skills:

Finance, Project Management, Tableau, English

Job type:

Full-time

• Act as point of contact for all questions Product towards internal stakeholders.
• Oversee cross-functional company initiatives with Tech, Marketing, Sales, and Support.
• Ensure prompt delivery of feature launches including coordination of training, documentation, marketing initiatives, finance, release schedules, and others.
• Own, oversee, and coordinate escalated tickets, debug complex issues, coordinate issues with external parties, etc.
• Oversee the delivery of our data migrations for new client onboarding.
• Provide technical expertise for sales needs including assisting with data migrations, Open API questions, setting up of advanced features, non-technical questions, and others.
• Coordinate with the internal teams of QA, Engineering, Product, Support, Marketing, and Sales for critical issues helping to acquire and/or retain key clients.
• Establish & refine processes & optimizations to allow us to scale our operations with existing resources.
• Oversee the setup, configuration, and continuous enhancement of internal tools such as Retool, Jira, Intercom, Zapier, and others to improve and scale internal processes to ensure quick and qualitative delivery of projects/processes.
• Proficiency in English (both written and verbal).
• Strong independent project ownership and cross-functional collaboration skills.
• Excellent communication abilities to align stakeholders and convey critical information quickly & effectively.
• Exceptional project management skills and structure. (PMP, Lead Six Sigma, PRINCE2).
• Exceptional organizational and prioritization skills.
• Proficiency with process management tools such as Jira, Jira Service Desk, Intercom, and Notion.
• Demonstrated experience in developing and optimizing organizational processes.
• Demonstrated data-driven decision-making and working style.
• Familiarity with software products and SaaS.
• Proactive and result-driven working style.
• Nice to have.
• Proven track record of building processes in large organizations, particularly within Product Management and/or Operations.
• Experience working with external partners and vendors.
• Familiarity with tools such as Intercom, HubSpot, Retool, and BI Tools such as Tableau or PowerBI.
• Knowledge of process automation tools like Zapier.
• Why you'll enjoy working with Manatal.
• Well-funded start-up backed by Surge & Sequoia.
• Be part of one of the fastest-growing B2B SaaS start-ups in the region.
• You will be collaborating with talented individuals in the industry.
• Join a lively and highly international team.
• Indulge in a challenging and innovative working culture.
• Attractive medical healthcare plan.
• Personal development allowance.
• 2 weeks of work from anywhere per year.
• Regular fun team-building activities.
• Company trip.
• https://www.youtube.com/watch?v=-GG1GqXkAKQ .
• https://www.youtube.com/watch?v=VjinpYMUMoc .
• At Manatal, we are dedicated to building an intuitive AI-powered application tracking system to streamline and transform the entire hiring and recruitment process.
• We are devoted to attracting the best talent worldwide to join our team and take pride in being an equal-opportunity workplace. We are committed to equal employment opportunities regardless of religion, race, ethnicity, ancestry, national origin, gender, gender identity, sex, sexual orientation, marital or parental status, disability, age, citizenship or other class protected by applicable law.