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Skills:

English

Job type:

Full-time

• You will plan and implement site inspections on customer units.
• You structure and plan the activities in the projects well in time, and according to the agreements that we have with our customers.
• You know your assigned customers, their organization, key persons, culture and market.
• You work actively with customer satisfaction in your projects.
• You lead and inspire a team, consisting of technical engineers, logistics, field service and other departments.
• You collaborate with team members worldwide.
• What You BringStrong negotiations skills, you are confident in your communication at different levels and enjoy delivering under pressure.
• Team spirit and collaboration skills with different people and cultures.
• A can-do approach and knowledge how to act proactively.
• A strong drive and commitment that will make a difference every day.
• Significant practical work experience up to 36 months including knowledge from internships, working student activities or employment.
• A master's degree or equivalent experience in Engineering, Project management or other relevant field.
• Minimum of 3 months of international experience gained through studying or working.
• Excellent English skills to work in a multi-cultural environment, flexibility, and mobility during the program.
• Gas Services Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy? At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 99,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment. Our international team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation. Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
• Siemens Energy Commitment to Diversity Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by at least 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences. Recruitment Process
• We undertake a detailed selection process comprising the following stages: CV screening, test assessment, video interview, and culminating in a panel interview. If you progress to each stage, you will receive information in advance! Siemens Energy Graduate Program Website: https://www.siemens-energy.com/global/en/company/jobs/graduate-program.html

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

• Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
• Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
• Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
• Provide high-quality professional customer service.
• Follow brand guidelines and processes for changes, if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
• Bachelor s Degree in any related field.
• Fresh graduates are welcome to apply.
• Shift start times will vary between 9:00 AM and 12:00 PM.
• Work schedule: 5 days per week, with 2 days off per week.
• Base salary.
• KPI performance & attendance incentives.
• Medical insurance.
• 12 days of annual leave.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udom Suk).

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), English

Job type:

Full-time

• ปฏิบัติหน้าที่ Contact Center ในการจัดการและรักษาความสัมพันธ์ที่ดีกับลูกค้า.
• ให้ข้อมูล และดูแลปัญหา รวมถึงประสานงานกับฝ่ายอื่นๆ เพื่อแก้ไขปัญหาจนแล้วเสร็จ ตลอดจนเพิ่มความพึงพอใจให้แก่ลูกค้าที่ติดต่อเข้ามา.
• การศึกษาระดับปริญญาตรี - โท.
• อายุไม่เกิน 35 ปี.
• มีประสบการณ์ในงานให้บริการลูกค้า อย่างน้อย 1 ปี.
• มีใจรักในงานบริการ น้ำเสียงนุ่มนวล.
• มีทักษะด้านการสื่อสาร การประสานงาน และการแก้ปัญหาที่ดี.
• สามารถปฏิบัติงานเป็นกะ หรือปฏิบัติงานในวันหยุดได้.
• สามารถใช้ Computer ในการปฏิบัติงานได้อย่างคล่องแคล่ว.
• มีทักษะในการฟัง พูด อ่าน เขียน ภาษาอังกฤษ ได้ในระดับดี.
• สอบถามเพิ่มเติ่ม คุณธิดารัตน์ เบอร์โทร 089-8136446.

Skills:

Product Owner, Project Management

Job type:

Full-time

• Provide governance and guidance to deliver world class network products and services in-line with industry standards, and internal process/procedures with an emphasis on risk-based approaches.
• Participates and provides governance to all elements from the delivery of technologies to service improvements through lifecycle management, vendor coordination, and operational support, documenting the risk profile along the way.
• Defines the Service Level Objectives (SLO) and Service Level Indicators (SLI) and de ...
• Acts as the driver for continuous improvement of NPS products and services.
• Responsibilities Works closely with product managers of NPS to define SLI/SLI.
• Works closely with the service owner of the network products and services to make sure we deliver to agreed SLO/CLI.
• Works closely with business partners and product managers to make sure the demands from business can be supported on time with quality following proper prioritization calls.
• Owns the service reports and service review meetings for network products and services, proactively tracks the critical metrics of network services and provides insight on improvement opportunities, leads/drives the Service Improvement Plan (SIP) in a systematic approach.
• Governs the process used by NPS and make sure the team is complaint to process, and introduces industry standard methodologies and continually improve those processes for a mature service delivery process.
• Join service owners in TRT and PIR with the target to drive for systematic improvement on how we handle incidents/problems.
• Provides oversight to the network ITSM process and results to proactively prevents service disruptions through analysis of changes adhering to ITSM principles and process.
• Proactively tracks and maintains a service risk catalog with continual updates provided to leadership, while working with business partners to clearly highlight the risk profile as it relates to business decisions.
• Tracks audit results and issues exposed in OpsRes and TechRes discussion and provide inputs to product manager, product owner, service owner to resolve the potential issues in a timely manner.
• Defines and manages the vendor operational performance indicators and holds vendors accountable through proper engagement and governance.
• Manages network vendor performance and drives for improvement systematically when there is trend.
• On top of the individual SM role, can lead a team of SMs to provide consistent governance globally.
• Qualification 10+ years working in global technology service based organization.
• Experience of working in a global 24/7 network or infrastructure service operations.
• ITIL Certification (ideally ITIL 4) with demonstrable application on large 24 x7 global organisation.
• Passionate in leading continuous improvement and has knowledge on continuous improvement methodologies.
• Demonstrated ability to influence and hold others accountable for service quality - more senior people in the organization and business partners.
• Not only can lead initiatives in own areas, can also help wider organization.
• Strong leadership and excellent problem-solving and analytical skills.
• Good communication and interpersonal skills.
• Project management expertise.
• Ability to work under stress and manage multiple priorities.
• Certifications (Preferred): Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
• Certified Information Systems Security Professional (CISSP).
• ITIL Foundation Certification.
• This role is ideal for professionals passionate about technology leadership, network innovation, and delivering seamless connectivity in a dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

No experience required

Skills:

Service-Minded, English, Thai

Job type:

Full-time

• ดูแลลูกค้ากลุ่มพิเศษ (VIP) ผ่านทางโทรศัพท์ โดยให้บริการทั้งภาษาไทยและภาษาอังกฤษ.
• ขอบเขตการดูแล ดังนี้บริการตอบข้อซักถาม และให้คำแนะนำเกี่ยวกับผลิตภัณฑ์ต่าง ๆ ของทางธนาคารรวมถึงสิทธิพิเศษต่าง ๆ.
• รับเรื่องและดำเนินการตามที่ลูกค้าร้องขอ รวมถึงประสานงานเพื่อดำเนินการตามที่ลูกค้าร้องขอ.
• ทำหน้าที่เสมือนเลขาส่วนตัวของลูกค้า ในการให้คำแนะนำ จัดหา และดำเนินการ.
• ประสานงานกับหน่วยงานที่เกี่ยวข้องทั้งภายในและภายนอกธนาคาร และทั้งภายในและต่างประเทศ.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

Job type:

Full-time

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Implement authentication, authorization and accounting system for network and security devices.
• Relevant network certifications such as CCNA, CCNP, CCIE and Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Job type:

Full-time

• บริหารสัญญาระหว่างผู้ซื้อกับบริษัทฯ ในเงื่อนไขการรับประกันว่าอยู่ในหรือนอกเงื่อนไขการรับประกัน.
• ติดตามปัญหาหน้างาน และงานอื่นๆ ตามที่ได้รับมอบหมาย.
• อัตรา: 1 ตำแหน่งเงินเดือน: N/A บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศชาย / หญิง อายุไม่เกิน 45 ปี
• วุฒิปริญญาตรี สาขาก่อสร้าง,โยธา,หรือสาขาอื่นๆ ที่เกี่ยวข้อง
• มีประสบการณ์ในสายงานก่อสร้างคอนโดมิเนียม, ที่พักอาศัย, ไม่น้อยกว่า 5 ปีขึ้นไป
• เคยมีประสบการณ์ในงานรับประกันผลงานหลังโอน การเก็บ Defect ให้ลูกค้า
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Job type:

Full-time

• Improve fix it right at the first-time activity for THI dealer.
• Issue Technical Service Information to dealer to support fix it right the first-time activity.
• IT/IS system development for Technical Service and Warranty group.
• Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
• Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
• Experience in OEM business in dealer operation / service field.
• Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
• Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
• Very good in analytical and problem-solving skill.
• Good understanding in THI dealer operation.
• Very good in communication skill for both THI and ENG.
• Positive mindset, service mind and can-do attitude.
• Can work up country.
• Only shortlisted candidate will be contacted for an interview"
• Find and search more jobs on Nissan Global Career Site
• For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
• Why Nissan?
• You will definitely get the right answers why you should join us through watching the video on Youtube.
• Bangkok Thailand
• Samut Prakan Thailand

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

No experience required

Skills:

Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai

Job type:

Full-time

• รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
• ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
• ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
• สื่อสารภาษาไทยได้ดี.
• มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างานเวลา 9.00 - 18.00.
• สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.

Skills:

English

Job type:

Full-time

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

Job type:

Full-time

• Develop and oversee implementation of digital merchandising strategy, to create business opportunities and support business growth as target.
• Analyze product performances on our digital mall, identify growth opportunities, and drive the strong sales growth, by seeking the perfect match for our platforms.
• Convince our potential partners to join with our digital platforms, and ensure they match with our targeted customers as well as satisfy our targeted customers needs.
• Work closely with related teams and our partner to succeed the marketing campaign or other marketing activities as plan.

Skills:

Excel

Job type:

Full-time

• รับผิดชอบการบริหารและจัดการสินค้า และบริหารงบประมาณ.
• วางแผนการตลาด และกิจกรรมทางการตลาดที่ตรงกับกลุ่มเป้าหมาย เพื่อกระตุ้นการขาย.
• ออกตรวจตลาด เข้าเยี่ยมร้านค้าเพื่อเก็บข้อมูลและนำมาวิเคราะห์โอกาสทางการตลาดในการขยายช่องทาง การจัดรายการส่งเสริมการขายต่างๆ.
• วางแผนนำเสนอสินค้า เข้าช่องทาง Modern Trade และ Traditional Trade.
• วางแผนการจัดสินค้า Premium เพื่อทำรายการกับช่องทาง Modern Trade และ Traditional Trade.
• วางแผนโปรโมชั่นที่จะให้รายการกับห้างและร้านค้าช่องทาง Modern Trade และ Traditional Trade.
• วิเคราะห์แนวโน้มตลาด สินค้าคู่แข่ง เพื่อหาช่องว่างของตลาดในการออกสินค้าใหม่.
• ประสานงานกับหน่วยงานภายในรวมถึงคู่ค้า และโรงงาน.
• จัดทำรายงานวิเคราะห์การขายประจำเดือนและการรายงานผลการดำเนินงานรายไตรมาสให้ทางคู่ค้าและผู้บริหารทราบ.
• วุฒิการศึกษา ปริญญาตรี / โท สาขาบริหารธุรกิจ,การตลาด.
• ประสบการณ์ ด้าน Marketing หรือ Trade marketing ในช่องทาง Traditional Trade / Modern Trade 5 ปีขึ้นไป.
• หากมีประสบการณ์ในธุรกิจ FMCG จะได้รับการพิจารณาเป็นพิเศษ.
• สามารถใช้ภาษาอังกฤษได้ดี (ฟัง พูด อ่าน เขียน).
• มีทักษะการคิดวิเคราะห์ การนำเสนอ การเจรจาต่อรอง.
• สามารถใช้ Microsoft Excel ในการทำงานได้ดี (Vlookup / Pivot ได้).
• สามารถเดินทางต่างจังหวัดได้.
• Work location: Near MRT - Phetchaburi.
• SAHA PATHANAPIBUL PLC.
• 2156 New Petchburi Road, Bangkapi,
• Huai Khwang, Bangkok 10310 Thailand
• Contact Us: HR Recruitment.
• Email: [email protected]
• www.sahapat.co.th.

Skills:

Compliance, Legal, Finance, English

Job type:

Full-time

• Have practical understanding of and hands-on experience on financial service laws and regulations in relation to Bank of Thailand, Security and Exchange Commission and AMLO.
• Manage the SEC licensing and all SEC queries relating to the business.
• Coordinate and work closely with business units and relevant regulators to make sure that the company fully with relevant rules and regulations.
• Develop and maintain Regulatory Compliance Audit and Supervision programs.
• Write and present the Compliance Supervision Reports to the Board and Audit Committee.
• Assist Regulatory Compliance Working Group on company regulatory compliance strategies and to oversee regulatory compliance across company.
• Conduct monitoring and Regulatory Compliance Review to ensure consistent compliance across company.
• Assessing, monitoring and reporting of compliance risks regarding Regulatory Compliance.
• Communicate and facilitate regulatory compliance risk assessment by other business units.
• Facilitate business on regulatory impact assessment for new/drafting regulations and consultation papers which are circulated/ announced by the SEC/AMLO/BOT and any other regulatory changes related to business core process.
• Coordinate with Legal to develop regulatory compliance procedure & facilitate Business Unit to embed regulatory compliance procedure in Business Unit process.
• Act as the point of contact for all advisory and monitoring resources on compliance matters relating to the business and communications with investors and clients.
• Perform and complete daily monitoring checklists on fund related issues.
• Collaborate with Regulatory Compliance working group, Legal and Business Unit in maintaining as well as lively update the Regulatory Compliance policy & procedure.
• Collaborate with Legal and Group Compliance to roll out regulatory compliance intranet (database).
• Bachelor s degree or higher in Law, Economics, Finance, or a related field.
• At least 5 years of experience in prior Legal and Compliance or Audit in Financial Institutions.
• Good command of verbal and written communication skills in Thai and English.
• Strong analytical, interpersonal, and negotiation skills.
• Attention to detail and interest in following the latest regulatory changes.
• Experience in Digital Assets Market, Capital Market, and Financial Market will be advantageous.
• Must have initiative and a good working attitude
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.