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Skills:
SEO, Project Management, Digital Marketing, English
Job type:
Full-time
Salary:
negotiable
- SEO Specialist.
- Media Buyer (Google & Facebook Ads).
- Data Analyst.
- Web Designers.
- Content Marketers.
- Digital Admins.
- As these are agency roles, you will be joining a team responsible for the strategy, delivery, and success of digital marketing campaigns for a multitude of clients including and thus should have a desire to be able to learn and apply your marketing skills across a broad range of industries and niches. You should be up for the challenge of joining a fast-growing company and be ready to take ownership of the results and success of our client campaigns.
- Strategize marketing campaigns for our clients to achieve their growth, lead, sales, and ROI goals.
- Manage the tasks and deliverables for client campaigns using our project management software.
- Completing tasks as assigned to you by our Marketing Director.
- Quality checking all client work before it is delivered or implemented.
- Ensuring client campaigns remain within budget be managing adherence to time tracking principles at task level.
- Identifying and rectifying any campaign issues with proactive analyst.
- Identifying additional marketing or upsell opportunities for our clients.
- Debriefing our account managers on campaign updates and results for them to communicate to their clients.
- We will provide you:.
- Extensive on the job training and education opportunities.
- Exposure to apply your digital marketing skills to multiple business industries.
- Annual and KPI Bonuses.
- Work Days: 5 day work week (Monday - Friday).
- Staff Social Club and Regular Events and Outings.
- Generous Annual Leave Packages.
- Travel and Accommodation Allowances.
- Promotion Opportunities.
- So if you have experience or skills in any of the above roles, and you would like to join a company with a great team culture we would love to receive your application. We welcome junior applicants or fresh graduates to apply as we are a company that provides extensive on the job training and learning opportunities. Upon receiving your application we will discuss with you your desired role and career growth goals. Thank you.
- Pay: ฿25,000.00 - ฿54,999.00 per month.
- Digital Marketing: 2 years (Required).
- English Fluency (Required).
Experience:
No experience required
Skills:
English, Thai
Job type:
Internship
- Collaborate with the Brand and eCommerce teams to update and enhance the appearance of our eCommerce platforms, ensuring brand consistency and sales optimization.
- Review and resolve content issues on international websites, utilizing newly created branded content.
- Manage and maintain YouTube channels across multiple countries to ensure a consistent brand image.
- Provide competitive creative intelligence and trend analysis using tools like Facebook Ad Library and Google Trends.
- Work closely with the SEO team to implement best practices on our websites.
- University graduate or in the final year of studies.
- Excellent command of English, both spoken and written.
- Strong proficiency in Excel and other MS Office tools.
- Preferred: Certification in Facebook and/or Google Ads.
- Why join us?
- Join WorkVenture to gain real-life digital marketing experience in a dynamic and supportive environment. You'll have the chance to work on meaningful projects that make a difference, while developing your skills and growing your career in the ever-evolving digital marketing industry.
- Thong Lor (Panjit Tower, Sukhumvit 55, Sub District Khlong Tun Nua, Sub Area Wattana, Bangkok 10110).
Skills:
Digital Marketing, Social media, SEO, English
Job type:
Full-time
Salary:
negotiable
- Strategic Planning: Develop and implement comprehensive marketing plans targeting tourists, focusing on seasonal trends and travel patterns. Identify key tourist demographics and create tailored marketing strategies to attract them to Big C locations.
- Digital Marketing Communication: Design and manage digital marketing campaigns across various platforms, including social media, search engines, email, and display advertising.
- Create engaging content for social media channels to promote Big C s offerings and a ...
- Utilize SEO and SEM strategies to increase online visibility and drive traffic to the Big C website and physical stores.
- Monitor and analyze the performance of digital campaigns using analytics tools, providing regular reports and actionable insights to optimize future efforts.
- Campaign Management: Design and execute multi-channel marketing campaigns. including digital, print, and experiential marketing, to promote Big C as a must-visit destination for tourists.
- Collaborate with internal teams to create promotional materials and content that highlight unique product offerings and in-store experiences.
- Partnership Development: Establish and maintain partnerships with local tourism boards, travel agencies, hotels, and tour operators to increase brand visibility.
- Coordinate with international tour operators to include Big C in travel itineraries and tourist guides.
- Event Coordination: Plan and manage events and in-store experiences that appeal to tourists, such as cultural festivals, product demonstrations, and exclusive shopping tours.
- Market Research and Analysis: Conduct market research to understand tourist behaviors, preferences, and trends.
- Analyze campaign performance and tourist footfall data to measure the effectiveness of marketing strategies and make data driven improvements.
- Bachelor s degree in Marketing, Tourism Management, Business Administration, or a related field.
- Have experience in marketing, preferably in the tourism or retail industry and strong understanding of tourism marketing and consumer behavior at least 5 Years.
- Previous experience in a retail environment, specifically with tourist-targeted marketing.
- Strong project management skills with the ability to handle multiple campaigns simultaneously.
- Advanced skills in content creation, including graphic design, video editing, and copywriting.
- Excellent communication and interpersonal skills.
- Creative thinking and problem-solving abilities.
- Ability to work independently and as part of a team.
- Proficiency in English and Mandarin Chinese.
Experience:
2 years required
Skills:
SEO, Power point, Excel, English
Job type:
Full-time
Salary:
negotiable
- Communicate between client and internal working team (Media Buying, Media biddable, SEO, social content, influencer team, strategist team and creative team)according to project s scope of work.
- Present campaign proposal and report to client.
- Develop media strategy (both digital & traditional), target audience plan and budget allocation according to client campaign objective.
- Select best practice media tools and tactic for archiving client s KPI and objective.
- Planning in detail with traditional and digital media include Google Adwords (SEM), SEO, Display Network, Facebook Ads, Programmatic or other digital media and Innovation.
- Handle day to day operation with clients and implement media planning according to proposal.
- Qualification Bachelor's Degree in Advertising, Communication Arts, Marketing, Digital media or related filed.
- Minimum 2 year of experience in advertising, digital advertising or marketing field.
- Well-known using computer program (Word, Power point, Excel).
- Familiar with Designer program is an advantage (Photoshop, Illustrator etc.).
- Have good skill in calculation and problem-solving analysis.
- Be able to work as a team and has good interpersonal skills.
- Enable to work well under pressure and tight schedule.
- Good communication skill in Thai and English.
- Follow trend of digital marketing and social media.
- Location: Bangkok Brand: Carat Time Type: Full time Contract Type: Permanent
Experience:
2 years required
Skills:
SEO, SEM, Google Ads, Digital Marketing
Job type:
Full-time
Salary:
฿18,000 , negotiable
- Analyze marketing/business strategies using social networks and search engines and demonstrate proficiency in using social media.
- Develop and create target customer groups for each project, producing marketing campaigns across all channels using online media in line with company policies.
- Promote and raise awareness among target customers through various activities on social networks such as Facebook, Line, applications, search engines, websites, online media, and other relevant e-commerce platforms, effectively.
- Summarize and analyze competitors online marketing media to continuously improve the company s online marketing strategies and keep them up to date.
- Summarize and analyze the company s online marketing media to determine the most effective ones.
- Control the online marketing media budget efficiently by closely monitoring spending and stopping ineffective media campaigns.
- Coordinate with various advertising media to effectively reach target customers.
- Perform other duties as assigned.
- Bachelor's degree in marketing, Business Administration, or other related fields.
- At least 2-4 years of experience in marketing or experience related to housing, condominiums, or residential properties.
- Experience in managing online advertising (e.g., Google, Facebook, TikTok, etc.) will be given special consideration.
- Knowledge and understanding of online advertising on Facebook/YouTube.
- Experience in SEO, SEM, and Graphic Design.
- Strong knowledge and understanding of online marketing planning.
Skills:
eCommerce, Digital Marketing, SEO, English
Job type:
Full-time
Salary:
negotiable
- Collaborate with cross-functional teams to manage all aspects of digital marketing activities, including marketing planning, content strategy and development, promotional campaigns, online marketing, mobile app design, web/app analytics, digital media strategy, eDM, CRM, paid search, SEO, promotions, social media, and in-store activities.
- Plan and implement digital marketing strategies to boost mobile application traffic by tracking monthly active users and overseeing all aspects of mobile application an ...
- Collaborate closely with mobile app developer tailored to each persona.Ensure excellent user interfaces and features, optimized for mobile platforms.
- Monitor task queues and issue logs, allocating resources to ensure on-time completion of tasks and resolution of issues/bugs.
- Accurately estimate the duration of design, development, and testing tasks.
- Plan content for online platforms such as Line OA, the company website, social media platforms, and mobile applications.
- Ecommerce digital marketing.
- Measure on report Performance of all digital marketing campaigns and asset against goals (ROI and KPIs).
- Identify Trend and insight and Optimize spend and Performance.
- Collaborate with Internal team for Creative, Content and Optimize customer journey.
- Utilize strong analytical ability to evaluate media performance and end to end marketing funnel across multiple Channel and customer touch point.
- Collaborate with Agencies and Platform partner (Shopee, Lazada, etc.).
- Proactively feedback latest and critical e-customers comments for uplifting service quality and shopping experience.
- Degree in Computer Science, Computer Engineer, Information Technology or a related field.
- Good Command of Written and Spoken English.
- Experience with Mobile Applications Basic Design Skills in UX/UI.
- Experience managing Digital media for business/ ecommerce Business.
- Hands on experience with Social media advertising Platform, Campaign planning, analysis, and Optimization.
- Proficiency in digital media KPIs tracking and Online analytic is a must.
- Experience in Both digital creative development and digital marketing across multiple channel and Platform.
- Primary Location: TH-10-Bangkok.
- Schedule: Full-time Unposting Date: Ongoing
Skills:
Market Research, Research, Marketing Strategy
Job type:
Full-time
Salary:
negotiable
- Market Research & Analysis: Conduct thorough research to understand the market landscape, user needs, and competition. Analyze data to inform marketing strategies and decisions.
- Brand Development: Help develop and maintain the brand identity of the Super App. Ensure all marketing materials align with the brand s voice and vision.
- Marketing Strategy: Plan and implement comprehensive marketing strategies to drive app adoption, user engagement, and retention. This includes online and offline market ...
- Digital Marketing: Utilize various digital marketing channels (SEO, SEM, social media, email marketing) to enhance visibility and reach the target audience.
- Content Creation: Oversee the development of engaging content that resonates with the audience and promotes the app s features and benefits.
- Partnerships & Collaborations: Establish and manage partnerships with other companies, influencers, or platforms to expand the app s reach and improve user growth.
- Campaign Management: Plan, execute, and monitor marketing campaigns. Analyze performance metrics to optimize future campaigns.
- User Experience & Feedback: Collaborate with product teams to ensure a seamless user experience and gather user feedback to inform product improvements.
- Budget Management: Allocate and manage marketing budgets effectively, ensuring a return on investment.
- Reporting & Analytics: Track marketing performance and provide reports on campaign outcomes, user acquisition, and engagement metrics to stakeholders.
- Networking & Events: Represent the app at industry events and conferences to build a network and stay up-to-date with market trends.
- Cross-Functional Coordination: Work closely with product development, sales, and customer service teams to ensure unified messaging and user satisfaction.
Experience:
5 years required
Skills:
Data Analysis, Graphic Design, Digital Marketing, English
Job type:
Full-time
Salary:
negotiable
- Data Analysis: Analyze monthly sales data, identifying top performers and key insights.
- Campaign Strategy: Develop and execute marketing campaigns for both B2B and B2C audiences.
- Performance Review: Review campaign results, providing data-driven insights for improvement.
- Public Relations: Manage PR initiatives to enhance the organization s image.
- Budget Management: Oversee marketing costs and ensure budget adherence.
- Marketing Plans: Present monthly marketing plans, including strategies and analyses.
- Content & Graphics: Curate and manage organizational content, including overseeing graphic design.
- Digital Marketing: Lead digital marketing efforts across SEO, SEM, social media, and online advertising.
- Additional Projects: Handle additional tasks and projects as assigned.
- Bachelor s degree in marketing, communications, or a related discipline.
- Demonstrated experience in brand management, marketing communications, and public relations, with a minimum of 5 years in the automotive sector.
- Strong analytical skills for efficient budget management and performance evaluation.
- Proficient in verbal and written communication in both English and Thai.
Experience:
1 year required
Skills:
Creativity, Content Creator, SEO, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿25,000
- สร้างเนื้อหาที่มีคุณภาพสำหรับเว็บไซต์ บล็อก และสื่อโซเชียล.
- วิจัยและวิเคราะห์แนวโน้มตลาดและกลุ่มเป้าหมาย.
- เขียนบทความที่ดึงดูดและสอดคล้องกับกลยุทธ์การตลาด.
- ทำงานร่วมกับทีมออกแบบเพื่อพัฒนาสื่อกราฟิกและวิดีโอ.
- ดูแลและปรับปรุงเนื้อหาที่มีอยู่เพื่อให้ทันสมัยและมีประสิทธิภาพ.
- ติดตามผลการทำงานของเนื้อหาและวิเคราะห์ข้อมูล.
- สื่อสารกับลูกค้าเพื่อรวบรวมข้อมูลและฟีดแบ็ก.
- เข้าร่วมประชุมเพื่อวางแผนและพัฒนากลยุทธ์เนื้อหา.
- ร่วมมือกับทีมการตลาดเพื่อสร้างแคมเปญการตลาดที่มีประสิทธิภาพ.
- รักษาและปรับปรุง SEO ของเนื้อหาเพื่อเพิ่มการเข้าถึง.
- ปริญญาตรีในสาขาการสื่อสาร การตลาด หรือสาขาที่เกี่ยวข้อง.
- ประสบการณ์ในการสร้างเนื้อหาหรือการตลาดดิจิทัลอย่างน้อย 1-2 ปี.
- มีทักษะการเขียนและการสื่อสารที่ดี.
Experience:
2 years required
Skills:
Telesales, Sales, Digital Marketing, English
Job type:
Full-time
Salary:
negotiable
- Lead the charge in telemarketing, LinkedIn, and email marketing and other outreach.
- Cultivate fresh leads and nurture existing bonds.
- Spearhead our presence at industry events, boosting brand visibility.
- Setting appointments for our senior sales personnel.
- 2-3 years in the sales trenches, with a preference for those in digital marketing or advertising.
- Telesales experience.
- A winning record of smashing sales goals.
- Savvy in the digital marketing realm (SEO, PPC, Social Media, and more).
- CRM software proficiency.
- A relationship-builder at heart.
- A self-starter spirit, thriving both solo and within team dynamics.
- A relentless drive, fuelled by a genuine passion for closing deals.
- Someone looking to get out and challenge themselves working and living in an amazing part of the world.
- Entelech is a fast-growing global digital marketing agency with offices in Bangkok, Sydney, and London. We are always on the hunt for talented and motivated individuals to join our team and help us provide our clients with excellent customer service and fantastic marketing results. We are owned by Aussie's and have a great team of Expats and Locals.
- Entelech is more than just an agency, it is a tight-knit family-like environment to work within where employees are valued and empowered to drive our business forward. We have a tremendous culture of a can-do work ethic, individual ownership, and real comradery and a management style that rewards initiative, nurtures creativity and encourages ideas.
- We offer generous salary packages that afford a great lifestyle, and benefits including annual bonuses, quarterly KPI bonuses, guaranteed yearly salary increases. We also provide all employees with career progression plans including training, certifications, and job promotion opportunities.
- If this sounds exactly like the opportunity and challenge your life needs, get in touch and let's talk!.
- Pay: ฿25,000.00 - ฿65,000.00 per month.
- B2B sales: 2 years (Preferred).
- English (Required).
- Work Location: In person.
Skills:
Social Media Management, Digital Marketing, SEM, English
Job type:
Full-time
Salary:
negotiable
- Manage digital projects inclusive of online planning and insight, online promotions, content production.
- Deep understanding of Facebook Ad Manager, A/B testing, custom audiences, lead generation, the conversion funnel, and data management.
- Analyze and provide report on paid campaign performances and communicate results, as well as provide improvement recommendations.
- Maintain paid marketing and identify site enhancements needed to increase traffic & conversion growth.
- Executes strategies through website and social media management.
- Manage customer segmentation and database management by using internal & external system to increase sales performance.
- Maintain awareness of paid marketing trends, technologies and industry standards related to campaign deployment.
- Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
- Ensures that online campaigns are delivered in a timely manner and aligned with the business s guidelines, quality standards, and objectives.
- Bachelor degree in Marketing, Communication, Digital Marketing, Business Management or related fields.
- Proven experience +3 years of Digital Marketing, Marketing Communication.
- Strong understanding of digital marketing channels, including SEM, SEO, Social media, and display advertising.
- Excellent written and verbal communication skills in Thai and English.
- Highly collaborative and team oriented, with a proactive and entrepreneurial mindset work.
- Work with analytical skill along with meticulous attention to details.
- Able to multi task.
- Work well with under pressure.
- Contact Information:-.
- Home and Office Delivery Co. Ltd.
- Sangsom Building 14 Vibhavadi Rangsit Road Chomphon Sub-District
- Chatuchak District, Bangkok 10900 Thailand.
Skills:
Social media, Public Relations, Digital Marketing, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement a comprehensive global communication / media strategy and plan that align with company s goals and objectives.
- Identify the effective media channels to reach a diverse target audience across different regions and customize communication accordingly.
- Oversee content creation / ad adaptation for various communication channels including social media, website, blogs, influencers, EDM, in-mall media, and others.
- Manage international social media platforms, including WeChat, WeCom, Little Red Book, FB, IG, and others, to keep them active and effectively engage with the audience.
- Ensure consistent brand messaging across all platforms.
- Develop and maintain relationships with key partners, such as TAT, to leverage their connections and provide full support for international influencers' visits.
- Work closely with agency partners, such as media agencies, influencer management agencies, social platform management agencies, and others, to deliver work according to the plan and set KPIs.
- Coordinate with various internal teams to ensure a smooth execution process for influencer visits, content production shoots, and more.
- Work closely with tourist team to amplify tourist campaigns / programs such as promotional campaign, Global Visitor Card acquisition campaign, international roadshow, etc., to the right target audience and channels.
- Track and measure campaign/media performance and produce a report with recommendations at the end of each campaign.
- Prepare and control budget.
- Supervise team members to ensure they work efficiently and meet the established KPIs as per the plan.
- Work on other tasks as assigned.
- JOB SPECIFICATIONS.
- Bachelor s degree or higher in Communications, Marketing, Public Relations or related fields.
- 10+ years of experience in retail marketing, marketing communications, digital marketing, media or a related role with a focus on international markets.
- Strong understanding of retail industry, digital marketing tools and platforms, including social media, SEO, SEM, influencer marketing, and web / google analytics.
- Knowledge of retail marketing, branding, global digital marketing, marketing communications, and media.
- Experience in international market.
- Experience in budgeting, tracking, and forecasting.
- Experience in reviewing contract and negotiation.
- Good analytical skills.
- Strong attention to detail and accuracy, the ability to prioritize and organize multiple projects, meet deadlines, problem-solve, and multi-task.
- Interpersonal skills.
- Strong communication, collaboration with multiples stakeholders.
- Excellent problem-solving and negotiation skills.
- Excellent command of English. Chinese will be a plus.
- Desired Attributes: resilience, organized, multitasker (able to handle many tasks and meet deadlines).
Experience:
No experience required
Skills:
English
Job type:
Internship
- At Shumi, we are revolutionizing the wellness industry with our premium functional mushroom extracts. Rooted in the pristine forests of Finland, our products blend ancient wisdom and cutting-edge science to deliver unmatched purity and potency. Join us in our mission to enhance well-being and vitality worldwide.
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommer ...
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship..
- Interested candidates are invited to submit their resume through WorkVenture job website by clicking to apply to this position.
- Join Shumi and be part of a team that s dedicated to elevating wellness through the power of nature and science.
Experience:
No experience required
Skills:
English
Job type:
Internship
- We are seeking a motivated and creative Ecommerce Intern to join our dynamic team. This internship offers a unique opportunity to gain hands-on experience in digital marketing, specifically focusing on advertisements and content creation. As an Ecommerce Intern, you will work closely with our ecommerce and marketing teams to support the growth and optimization of our online store..
- Assist in creating, managing, and optimizing online advertisements across various platforms (Google Ads, Facebook, Instagram).
- Develop engaging and high-quality content for our website, social media channels, and email marketing campaigns.
- Conduct market research to identify trends and opportunities in the wellness and functional foods sectors.
- Support the execution of digital marketing campaigns, including social media, email marketing, and content creation.
- Analyze the performance of ad campaigns and content to provide insights and recommendations for improvement.
- Help optimize the user experience on our ecommerce site through compelling content and effective ad placement.
- Collaborate with cross-functional teams to ensure seamless operation of online promotions and launches.
- Assist in customer service tasks, responding to inquiries and resolving issues related to online orders..
- Currently pursuing or recently completed a degree in Marketing, Business, Communications, or a related field.
- Strong interest in digital marketing, ecommerce, and the wellness industry.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with digital marketing tools and platforms (e.g., Google Ads, Facebook Ads Manager) is a plus.
- Basic understanding of SEO and content marketing principles.
- Ability to work independently and collaboratively in a fast-paced environment.
- Strong analytical and problem-solving skills.
- Detail-oriented with excellent organizational skills..
- Hands-on experience in a rapidly growing ecommerce business.
- Opportunity to learn from experienced professionals in digital marketing and ecommerce.
- Exposure to the wellness and functional foods industry.
- Flexible working hours and remote work options.
- Potential for full-time employment upon successful completion of the internship.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- As a Policy Enforcement Team Lead, you are responsible for leading a group of Policy Enforcement Specialists to deliver timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. Your team is a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement.
- Policy Enforcement Team Leads ensure the team is trained and equipped for this critical task, and that it is able to deliver reliable support in a sustained manner.
- This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.
- Manage a team of Policy Enforcement Specialists to provide effective policy guidance, manage the market-level rollout of policy changes, maintain up-to-date policy documentation, and ensure all tasks are completed to a high degree of quality and on time;.
- Plan and communicate daily/weekly workload to your team of Policy Enforcement Specialists and delegate duties to relevant people;.
- Train and develop team members, and monitor performance and progress;.
- Support the Head of Policy Enforcement on delivering process improvements, including through projects which develop or enhance the effectiveness with which policies are implemented globally;.
- Manage and oversee projects & initiatives to improve policy implementation and enforcement at the market level.
- Support senior leadership by providing insights, analysis, and team feedback in a timely manner;.
- Partner with XFN Teams internally to ensure Policy team support for quality and appeal processes at scale;.
- Work closely with cross-team leaders and management to provide Policy support for quality improvement efforts.
- Minimum 1 year of recent experience as Market Specialist, QA or Moderation Team leader;.
- Minimum 1 year of experience in managing multicultural teams with diverse skills/ Team Lead/coaching/Mentoring/Training;.
- Strong people management and development skills, leadership skills, with a good understanding of ByteStyle Leadership Principles;.
- In-depth knowledge of performance metrics.
- Natural communicator with great interpersonal skill and full working proficiency in English (verbal & written communication).
- Preferred Qualification.
- Strong data analysis and data visualisation skill, must-have for Lark Sheets and MS Excel and plus for SQL & R & Tableau;.
- Strong Project Management skills;.
- Preparation of monthly status/progress report for projects/tasks;.
- Proven track record of working with cross-functional partners, across different countries/time zones;.
- Strong attention to detail and ability to work independently, demonstrating good judgment, training and leadership skills;.
- Proven ability to multi-task with good time management skills;.
- Some flexibility with working hours;.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience. Whether it's launching innovative marketing campaigns, optimizing user interfaces, or crafting compelling narratives, the team's contributions are essential to TikTokShop's success in SEA.
- In this role you will.
- Develop strategic seller marketing communication through seller's marketing channels and PR news.
- Manage key tasks with external agencies e.g. PR agencies or media agencies to develop holistic seller marketing plan.
- Initiate suitable marketing activations based on business objectives, both regional and local team's directions.
- Responsible for the end-to-end execution of B2B marketing communication, including creative assets development, budget management, agency management, PR communication development and media coverage tracking.
- Conduct seller/creator showcases or seller/creator interviews to develop seller's communication and PR news to amplify seller's success through key channels.
- Make data-driven decisions for content improvement and media budget optimization.
- Coordinate closely with seller management team, commercial team and corporate communication team to align business direction and gather cross-functional team's requirements.
- Collaborate with the design team and external agencies for creative assets development with suitable formats for target audience of each channels.
- Cooperate with regional teams to provide updates and country's action plan.
- Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.
- Minimum 3 years of work experience with B2B marketing (platform-to-seller) or public relations.
- Proficiency in both earned and paid PR media.
- Strong executional ability, and high attention to detail for content accuracy.
- Excellent project management and stakeholder management.
- Social media management and event marketing marketing is a plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
- Utilize quality management tools to strategically enhance policies through providing policy implementation feedback and minimizing moderation policy inefficiencies.
- Deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domains.
- Collaborate with stakeholders (i.e. policy teams) and develop quality inspection standards, to continuously optimize & refine policies, processes and platforms.
- Collaborate & lead BPO Quality Assurance to ensure a high quality standard of moderation delivery; conduct risk inspections based on identified risks, reducing risk exposure on the platform.
- Work closely with QA market leaders, local partner operations, training & SOP teams to enhance moderation policies through identifying quality & product risks.
- Validate and implement rejection labels, granting whitelist or revoking penalties stemming from erroneous human/machine moderation.
- Initiate, lead & guide small/medium scale projects, pilot implementation of new platforms and tool functionalities aimed at enhancing moderation efficiency & quality.
- Participate in large scale projects, aimed at identifying shortcomings or opportunities, provide business requirements (BRDs) from a moderation quality viewpoint.
- Bachelor's degree in any discipline.
- Fluency in English and Thai to moderate specific product/content listings for TikTok Shop Thailand.
- Minimum 3 years of hands on and in-depth experience in e-commerce or online safety and quality analysis.
- Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
- Support business in shifts by following the local labor laws.
- Preferred Qualifications.
- Bachelor's Degree in business administration, operations, or project management.
- Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
- Able to digest large data sets/policies in a cohesive and actionable manner.
- Experience in Program Management or Project Management roles.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- Trust & Safety Department Introduction.
- Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
- To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
- About Team.
- The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
- What will I be doing?.
- Operation & Data Management.
- You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
- You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
- You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
- You will be monitoring the quality scored of agents and run root cause analysis to the management team.
- You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
- Training Management.
- You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
- You will deliver process/product/policy training in classroom and/or virtually to new joiners.
- You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
- What should I bring with me?.
- A minimum Diploma & above education background.
- You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
- Good English and Thai proficiency.
- You have good attention to detail and you are comfortable using data analysis to identify trends.
- Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
- Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
- Your resilience and commitment to self-care to manage the emotional demands of the role.
- You are familiar with search engines and algorithms of any social media platform or search engine optimization.
- You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
- Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
- We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- LI-Hybrid.
Job type:
Full-time
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.
- The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure, and intuitive for our users.
- Join us as we drive the future of e-commerce here at TikTok.
- Account management for the TikTok super top creator in Thailand for TikTok E-commerce program.
- Maintain and cultivate the growth of TikTok super top creator towards performance goals, continues improvement of content for both live streaming and short video, maximizing the business as well as monetization growth.
- Measure and conduct analysis of overall creator's performance towards key metrics as well operational and process improvements.
- Actively work and collaborate together with the cross-functional stakeholders to achieve greater impact on the platform.
- Plan strategically and analyze deeper partnership models beneficial for creators and platform.
- Minimum Bachelor's Degree or above.
- English proficiency and Thai language proficiency.
- Above 5 years of KOL/Top Creator/Celeb Management experience, which scope includes but not only limited to Social Media, Talent Management, and MCN.
- Understand KOL and the media landscape in Thailand, exceptionally skilled at cultivating mature as well as up and rising creators KOLs, with proven successful case(s).
- Outstanding communication skills, presentation and problem-solving, enjoy communication with users and deliver daily support with strong user-driven mindset;.
- Strong planning skills for online & offline campaigns, creative and good at brain-storming;.
- Be enthusiastic, responsible, result-driven and efficient, can work under pressure;.
- E-commerce background is a plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Internship
Salary:
negotiable
- TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- In particular, the e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
- With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
- We are looking for talented individuals to join us for an internship in 2024. Internships at TikTok aim to offer students industry exposure and hands-on experience. Watch your ambitions become reality as your inspiration brings infinite opportunities at TikTok.
- Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
- Assist Seller Management Analytics team in tracking weekly and monthly seller data, including but not limited to sellers' growth and performance, feature adoption rate and assortment completeness.
- Assist Seller Management Analytics team to analyze seller data and generate actionable insights to optimize seller performance.
- Collaborate with cross function team to support and maintain sellers' learning curve and experience.
- Any ad-hoc Seller management operational tasks or troubleshooting.
- Good with analytics; able to process large datasets and generate relevant and actionable insights - Proficient in excel (e.g. Excel formula, PivotTable).
- Strong verbal and written communication skills.
- Proficient in English.
- Actively enrolled university student, preferably with Bachelor degree in Business, Accounting, Mathematics, Computer Science, Finance or Economics.
- Preferred Qualifications.
- Able to learn quickly.
- Has an interest in e-commerce/ social-commerce.
- Able to present data effectively and easy for target audience to understand.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
- By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].
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