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Skills:

Good Communication Skills, Data Analysis, Problem Solving

Job type:

Full-time

• 1 Responsible for the daily operation of the Hypercare team, ensuring service quality and customer satisfaction.
• 2 Coordinate internal resources to address customer issues, providing prompt responses and solutions.
• 3 Monitor service performance metrics, regularly analyze data, identify potential issues, and propose improvement actions.
• 4 Collaborate with cross-functional teams to optimize Hypercare processes, enhancing service efficiency and customer experience.
• 5 Participate in customer communication, understand their needs, and provide feedback for service improvements.
• 6 Regularly analyze Hypercare data, identify potential issues, and propose improvement measures to enhance the customer experience.
• 1 Bachelor's degree or above in Logistics, Information Technology, or a related field.
• 2 At least 3 years of experience in customer service or technical support, with a preference for Hypercare or project launch support experience.
• 3 Strong problem-solving and decision-making skills, capable of responding promptly and resolving issues under pressure.
• 4 Excellent communication skills, able to establish good relationships with clients and team members at various levels.
• 5 Familiarity with project management processes and a certain level of project coordination and management ability.

Job type:

Full-time

• Bachelor's degree and Master's degree in Accounting only.
• Have Experience in financial analysis report and budget for at least 3 years.
• Role and Responsibilities.
• Prepare reports and analyze results Operate TOAP's distribution channels
• to monitor and control performance to achieve the company's goals.
• Prepare reports and analyze product results. Follow up and control results to achieve goals.
• Coordinate the annual budget and prepare data for the company's annual budget analysis report.
• Prepare information as requested by management for use in decision making and information in management planning.
• Analytical thinking and solve problems skills.
• Microsoft Office ( Excel, Power Point ) and Presentation Skills.
• SAP Program.
• English Good Communication, Work well as a team.
• Apply for special consideration if you experience.

Experience:

3 years required

Skills:

English

Job type:

Full-time

• Responsible for planning preventive maintenance schedules for air condition & Fire protection systems.
• Responsible for coordinating and managing vendors and suppliers to preventive maintenance and payment plans.
• 2nd Level support to Data Center Operation (FOC), on site to solve Incident and Problem management.
• 2nd Level support to engineer team all site, Data Center (TT1, TT2, MTG, BNA).
• To create & update reports and documents to comply with ISO 20k, 22k, 27k, 50k & TCOS standards.
• Review PUE, cost saving energy and report.
• Measured Efficiency air system and record annual report.
• Responsible for implementation of Mechanical such as comfort air, precision air.
• Responsible for implementation of Fire suppression such as FM200, NOVEC, CO2, Fire Sprinkler, Fire Pump, Fire alarm, and Vesda.
• Working period office time 9:00 - 18:00 and able to standby on call or onsite to work on holiday.
• Bachelor degree of Engineering, Mechanical engineering or related field.
• At Least 3 years experience in maintenance air conditioning such as comfort air, precision air, chiller air cool, water cool, pump motor: implement and support for mechanics-air condition systems in buildings or Data Centers.
• At least 1 years experience in designing air conditioners such as comfort air, precision air, chiller air cool, water cool, pump motor: implement, and support for mechanics-air condition systems in building.
• Able to Air - Diagram and Psychrometric chart knowledge.
• Able to work as a team and work in and standby on call on holiday.
• Able to work overtime if required and a hotline arrives (Less than 1 hour on site from your home).
• Proficiency in English communication is beneficial.
• Work Location: TrueIDC - Bangna Site (KM26).