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Skills:
SQL
Job type:
Full-time
Salary:
negotiable
- ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
- ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
- ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
- จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
- ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
- มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
- มีทัศนคติ can-do ในการทำงาน.
- สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
- มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
- มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
- สามารถใช้คำสั่งจาก MS SQL ได้.
- จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
- สามารถปฏิบัติงานเป็นกะได้.
- มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).
Skills:
Procurement, English
Job type:
Full-time
Salary:
฿25,000 - ฿35,000, negotiable
- IT ticket monitoring and support within SLA.
- Perform health check on daily basis for Server/meeting rooms equipment.
- Staff onboarding/offboarding/IT induction/laptop provisioning, software installation, Event support, etc.
- Asset management, inventory check, update status and ownership, perform data wipe, etc.
- Update and maintain knowledge base for end-users as well as internal IT training.
- Follow up & Support in IT procurement administrative work (e.g., raise PR, do goods receipt for hardware, software, accessories, etc).
- Set up IT equipment for livestreaming, workshop, conference, etc.
- Bachelor s degree in Computer Science, Information Technology, or a related field.
- 1-3 years of working experience in IT support or a related role.
- Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
- Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting).
- Understanding of IT security practices.
- Good command of English communication.
- Service-mind, proactive and willing to go extra mile.
Skills:
Publishing, Microsoft Office, Android
Job type:
Full-time
Salary:
negotiable
- Provide onsite/remote L1 and L2 technical support for our employees through Email, IM, Walk-in, and Ticketing.
- The supporting scopes include but are not limited to end-user devices, conference technology, and applications software within the site corporate environment.
- The IT Support Engineer will provide build, setup, maintain, implement, and troubleshoot for all technology related matters affecting end-user productivity.
- The incumbent will work closely with all users and management for issue resolutions, monitoring of our corporate IT infrastructure and driving service improvement to assist in its growth.
- May be assigned to lead initiatives/projects to drive technology improvement and user satisfaction as required.
- Drive continuous service improvement plans in technology-related matters affecting end-user productivity and improving user experience satisfaction.
- Identify and develop better tools, and implements improvements and solutions to increase the operational efficiency of the IT Service management process with a focus on excellent user journeys, experiences and satisfaction.
- Mandatory Requirement.
- Fundamental understanding of IT concepts regarding hardware and software, networking, data storage, data backups, and monitoring.
- Core competency with Mac OS and Microsoft Windows and familiarity with data backup concepts and systems.
- Good understanding of common PC & Mac hardware components and connections.
- Good understanding of Network Protocols (TCP/IP/UDP/ICMP etc.).
- Good understanding of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari, Chrome.Etc.).
- Desired Skills.
- Working knowledge of Network Management, Conference Technology, and Audio Visual.
- Working knowledge of each kind of PC(Mac/Win), mobile(Android/iOS) hardware device troubleshooting.
- Working knowledge of software(installation/upgrading/network-connection) troubleshooting.
- Working knowledge with 1 or more ITSM ticketing systems.
- Working knowledge of mobile device management and support.
- Working knowledge of Cloud-based applications & services.
- Any program(i.g. Java, PHP, python, shell script, etc) coding experience will be a bonus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Job type:
Full-time
Salary:
negotiable
- การกำกับดูแลข้อมูล (Data Governance)
- นำการดำเนินงานด้านกรอบการกำกับดูแลข้อมูล นโยบาย และกระบวนการที่กำหนดโดยองค์กร
- ทำงานร่วมกับเจ้าของข้อมูลและผู้ดูแลข้อมูลเพื่อกำหนดมาตรฐานข้อมูล แนวปฏิบัติในการจัดการข้อมูล และแนวทางการใช้งานข้อมูล
- ตรวจสอบให้สอดคล้องกับข้อกำหนดด้านกฎหมายและมาตรฐานที่เกี่ยวข้อง (เช่น GDPR, PDPA).
- การจัดการคุณภาพของข้อมูล (Data Quality Management)
- กำหนดและติดตามตัวชี้วัดคุณภาพข้อมูล (เช่น ความถูกต้อง ความครบถ้วน ความทันเวลา)
- ใช้เครื่องมือและกระบวนการจัดการคุณภาพข้อมูลเพื่อแก้ไขความผิดพลาดและพัฒนาความน่าเชื่อถือของข้อมูล
- ประสานงานกับหน่วยงานธุรกิจเพื่อแก้ปัญหาและป้องกันปัญหาคุณภาพข้อมูลในอนาคต.
- การจัดการเมตาดาต้าและข้อมูลหลัก (Metadata and Master Data Management)
- พัฒนาและดูแลคลังเมตาดาต้าและพจนานุกรมข้อมูลขององค์กร
- ดูแลการจัดการข้อมูลหลัก (Master Data) เพื่อให้ข้อมูลมีความสอดคล้องในระบบและกระบวนการ.
- การทำงานร่วมกับผู้มีส่วนได้ส่วนเสีย
- เป็นตัวกลางระหว่างหน่วยงานธุรกิจ ทีมไอที และทีมกำกับดูแล เพื่อสร้างวัฒนธรรมความรับผิดชอบต่อข้อมูล
- เป็นผู้นำในการจัดประชุมคณะกรรมการกำกับดูแลข้อมูลและกลุ่มทำงาน
- จัดอบรมและให้การสนับสนุนแก่ผู้มีส่วนได้ส่วนเสีย เพื่อยกระดับความเข้าใจในข้อมูลและปฏิบัติตามแนวทางการกำกับดูแล.
- การบริหารจัดการความเสี่ยงและการปฏิบัติตามกฎระเบียบ
- ระบุความเสี่ยงที่เกี่ยวข้องกับข้อมูลและเสนอแนวทางการแก้ไข
- ตรวจสอบให้การใช้งานข้อมูลสอดคล้องกับเป้าหมายขององค์กร กฎหมาย และมาตรฐานทางจริยธรรม
- เป็นผู้นำในการตรวจสอบและประเมินผลด้านการกำกับดูแลข้อมูล.
- มีประสบการณ์ทำงานที่เกี่ยวข้องกับการกำกับดูแลและการจัดการคุณภาพของข้อมูล.
- ปริญญาตรีสาขาบริหารธุรกิจ วิทยาการคอมพิวเตอร์ คอมพิวเตอร์ธุรกิจ เทคโนโลยีสารสนเทศ หรือ สาขาอื่น ๆ ที่เกี่ยวข้อง..
- ติดต่อสอบถาม.
- สำนักทรัพยากรบุคคล.
- บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด.
- อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.
Experience:
5 years required
Skills:
System Administration, English
Job type:
Full-time
Salary:
negotiable
- Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
- Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
- Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
- Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
- Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
- Report to the IT manager.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
- 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
- Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
- Working Thai and English communication skills.
- Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Scrum, English
Job type:
Full-time
Salary:
negotiable
- Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
- Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
- Monitor status of planned activities and keep project and resource on plan.
- Update projects regularly to project sponsor/steering committee and propose project issues resolution.
- Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
- Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
- Bachelor s or Master s degree required with any fields background.
- Preference for project management training and/or certification.
- At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
- Background in cloud AWS or related is preferred.
- Experience in supervising and coaching subordinates.
- Excellence communication in both Thai and English.
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Work with the PMO Management to create and establish the processes, templates and toolsets that are the Governance Framework for program and project delivery.
- Manage and coordinate key program and project deliverables to ensure the delivery of business change projects meet agreed business needs enabling the realization of business benefits to our organization.
- Support the delivery of business change projects that implement changes to the Group's operating Model, Business Processes and IT Systems within parameters of cost, tim ...
- Manage and coordinate data gathering, analysis and reporting for key deliverables in the areas of planning, risk and issues, change, configuration management, program financials and communications.
- Analyze data and project information to identify better ways to do business as well as new business opportunities. This information is provided to management to guide their decision-making.
- Developing project plans and ensuring availability and allocation to deliver projects on time within budget and scope.
- Develop status reports and issues that might impact on the project timeline and provide suggestions for solutions.
- Bachelor degree.
- At least 2 years of working experience in Project Management.
- At least 4 years of working experience.
- Ability to follow up on the project status and progress updated with all related stakeholders.
- Ability to promote the image and value of Information Technology.
- Contact Information:-.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- Lao Peng Nguan Building, Tower 1.
- 333 Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.
Skills:
Finance, Usability Testing, Industry trends
Job type:
Full-time
Salary:
negotiable
- Advanced Requirement Gathering & Analysis:Engage with senior stakeholders across diverse business units (e.g., marketing, sales, operations, and finance) to extract and refine detailed business requirements.
- Lead process mapping initiatives and perform in-depth analysis of current workflows to identify strategic opportunities for system enhancements and digital transformation.
- Documentation & Functional Specification Leadership:Develop and oversee the creation ...
- Ensure documentation accuracy and consistency across projects, aligning technical details with overall business strategy.
- Business Case Development:Create robust business cases for technology projects, including detailed cost-benefit analyses, ROI assessments, and risk evaluations to support strategic decision-making.
- Project Development & Vendor Management:Lead project development activities, managing the RFI/RFP processes and evaluating vendor proposals to select the best-fit partners.
- Oversee vendor negotiations and ensure external solutions align with our business requirements.
- System Integration & Process Strategy:Evaluate existing systems and integration points, providing recommendations for improvements that optimize performance and enhance user experience.
- Lead system integration initiatives, ensuring that new and existing applications communicate effectively and that data flows seamlessly across platforms.
- Serve as a subject matter expert in systems analysis and process re-engineering, ensuring solutions align with both short-term needs and long-term strategic goals.
- User Experience (UX) Optimization:Take a hands-on approach to UX design, including prototyping, conducting usability testing, and implementing design improvements independently when needed.
- Collaborate with product teams to analyze and improve user interactions with both internal and external systems, ensuring intuitive, efficient, and user-centric designs.
- Leadership & Mentorship:Lead cross-functional meetings and workshops to build consensus and drive project initiatives.
- Provide guidance and mentorship to junior peers, fostering a culture of continuous improvement and professional development within the team.
- Collaboration & Stakeholder Management:Act as the primary liaison between business leaders, IT teams, and external vendors, ensuring seamless communication, timely delivery, and successful implementation of projects.
- Drive the prioritization of initiatives and manage expectations across multiple stakeholders.
- Continuous Improvement & Innovation:Monitor and evaluate system performance post-implementation, gathering feedback and proactively identifying further opportunities for enhancement.
- Stay current with industry trends and emerging technologies, incorporating innovative practices into business processes and system design.
- Bachelor s degree in Business Administration, Information Technology, Computer Science, or a related field. An advanced degree or relevant certifications is highly desirable.
- Experience:Minimum of 5+ years experience in a Business Analyst, Systems Analyst, or a similar role within a dynamic, multi-domain business environment.
- Demonstrated experience in leading digital transformation projects, developing detailed Functional Requirement Documents, and working within agile or iterative development frameworks.
- Proven track record of managing complex system integrations, vendor evaluations (including RFI/RFP processes), and overall project management.
- Technical Skills:Expertise in process mapping and documentation tools (e.g., Lucidchart, Figma or similar).
- In-depth understanding of software development lifecycles, database concepts, and integration methodologies.
- Strong familiarity with UX design principles and the ability to collaborate effectively with design teams.
- Product Management Knowledge: Understanding of product management processes, lifecycle, and strategies to align technical solutions with business outcomes.
- Cloud Platforms: Practical knowledge of cloud environments (e.g., AWS, Google Cloud, and Azure) to support scalable and flexible technology solutions.
- System Integration Expertise: Experience in designing and implementing system integrations, ensuring seamless communication between disparate systems and optimizing data flow.
- Soft Skills:Exceptional communication, presentation, and interpersonal skills, with the ability to interact confidently with senior management and technical teams.
- Superior analytical and problem-solving skills with a keen attention to detail.
- Proven leadership abilities, including project management, team mentoring, and stakeholder coordination.
- A proactive, strategic mindset with the ability to drive initiatives and manage multiple priorities in a fast-paced environment.
Experience:
5 years required
Skills:
Java, Spring Boot, Thai, English
Job type:
Full-time
Salary:
negotiable
- Responsible for the detail solution design of required solution aligning with Technology Solution Lead, Senior BA/BA and all Partner team and managing the deliverable of detail technical specification by respective team resources ensuring the quality of deliverable meet the expected requirement.
- Coordinate with BU/SU to gather requirement and design application architecture aligned with IT Blueprint as well as business needs and directions.
- Manage resources to provide the related service including adaptation on application ...
- Application Solution Delivery.
- Leading the deliverable of application solution with well design architecture and aligned with standard in IT Blueprint.
- Manage resources to apply the proper technology in developing valued added solution to serve business needs.
- Manage resources to deliver automated and fully integrated solution for end to end work process.
- Bachelor's degree or higher in Information Technology, Computer Science, or other related fields.
- At least 5 years of experience in core Java fundamentals, Java 8+, Spring, Spring Boot, and testing frameworks like JMeter.
- Experience in Application Architecture and System Integration using technologies such as Unix, Linux, Apache, JBoss, SQL databases, MQ, Redis.
- Hands-on experience with Next.js, React, Java Spring Boot, Bootstrap, and Tailwind.
- Familiarity with message queues (MQ) and Redis, along with experience using automation tools, Git control, and support tools.
- CI/CD implementation experience from scratch, using tools like GitHub, GitLab, Bitbucket, and Jenkins.
- Experience with Jboss, Openshift, Docker, and Firebase messaging services.
- Experience in network and security, including resolving firewall connection issues, addressing integration challenges, load balancing, and disaster recovery planning.
- Experience developing Unix Shell Scripting, SQL, Java, and Python from scratch.
- Experience in application and database design.
- Experience in Production Support Management, including Incident and Problem Management.
- Knowledge of banking products or Banking and the financial industry would be advantageous.
Experience:
5 years required
Skills:
Data Analysis, English
Job type:
Full-time
- Deep dive analysis and monitoring credit performance of new acquisition by analyzing first year default cases, trigger actions if vintage reaches critical levels. Coordinate all parties to provide mitigation steps.
- Revise underwriting standard to manage default rate within MOB12 to be acceptable ratio (products are profitable).
- Quality check when account is default in the first year. To investigate and analyze root cause of credit risk default and to recommend improving credit process.
- Summarize key findings and report it to the Team Head of Retail Credit Policy & Portfolio Management for further actions.
- Perform analysis to find opportunity on selective segment with acceptable risk level and prepare underwriting standard according to initiatives. Plan and perform A-B testing of different underwriting policies in combination with credit scoring, provide comparative study of the champion challenger approach. Closely monitor initiatives/ test programs and adjust underwriting rules if it requires.
- Plan and manage risk related change requests in the approval process, organize UAT and coordinate amongst the different stakeholders.
- Act as an expert of data interpretation, perform data investigation related to the portfolio management, help the analytics team by liaising with CRI or Datawarehouse in defining new or changed fields, data structuring and definition.
- Manage the development of the credit risk data self-service platform by drafting requirements and approving results.
- Continuously improving reporting ability by actively coming up with aspects and dimensions that are to be monitored.
- Regularly provide comprehensive and high-quality portfolio risk measurement, analysis and reporting on retail segment to Senior Managements and Committees within target dates or timelines to take the right strategic decisions on timely manners through deep-dive analysis.
- Provide recommendation according to deep dive analysis for loss mitigation.
- Support all portfolio management strategy & associated risk reward optimization initiatives across Acquisition, Account management & debt collection & recovery functions.
- Bachelor s degree or Higher in Finance & Banking, Economics, Business Administration, Engineering.
- At least total 5 years experienced in retail credit policy, portfolio monitoring, retail risk management, Finance.
- Strong computer skills required, proficiency in Excel, SAS enterprise guide, Power BI.
- Demonstrated aptitude for analytics and exceptional problem-solving skills.
- Ability to communicate complex ideas effectively - both verbally and in writing - in English.
Job type:
Full-time
Salary:
฿50,000 - ฿75,000, negotiable
- Facilitate smooth implementation and operations on fundamental platform mechanisms, for which strong internal operations are necessary
- Steer, guide, prioritize, and provide actionable visibility to commercial team on what to focus on and prioritize their resources against
- Enable management to understand performance, steer, and prioritize and decide efficiently on focus areas - by providing visibility on business performance across topics under scope
- Shape the regional agenda and focus in line with what will benefit Lazada TH and Lazada as a whole.
- Collaborate with senior leadership to define and execute sales KPI aligned with company goals.
- Provide data-driven insights to on sales KPI, and develop actionable recommendations to optimize commercial efforts.
- Develop and oversee the execution of short-term and long-term sales KPIs and objectives.
- Manage E2E target setting process (from working with BI and regional team)
- Evaluate and refine sales processes to improve efficiency and scalability across commercial teams.
- Identify bottlenecks in the sales process and implement solutions that enable the commercial team to operate at peak performance.
- Develop commercial seller database and design commercial structure (Positioning & Differentiation) included governance for segmentation. Maintain Database: create SOP to collect, add/change/remove and utilize
- Design SOP for on-going tasks e.g. Seller Segmentation/ KAM incentive performance update etc.
- Prepare all sales ops launch materials (deck, Q&A, live sessions, KAM comms).
- Oversee the selection, implementation, and management of sales tools and platforms, including sales enablement tools, and analytical tools e.g. Lazada Workstation
- Ensure the integration of systems and tools to enable a seamless flow of data across the commercial and other teams.
- Train and provide ongoing support for the commercial team in the effective use of sales tools and technologies.
- Build leverage of workstation for commercial team.
- Lead the development and maintenance of sales KPIs, metrics, and reporting systems.
- Monitor and report on sales performance, providing detailed analysis of trends, conversion rates, and ROI for various initiatives.
- Identify opportunities for performance improvement and make data-backed recommendations to drive better commercial outcomes.
- Analyze and evaluate KAM effectiveness and efficiency.
- Serve as a key liaison and coordinate between the commercial team and other departments (e.g., Regional, Product, HR, Legal, Finance) to ensure alignment on goals, strategy, resource allocation and key updates.
- Run weekly syncs with Local PICs, Product and MS team
- Work with HR to ensure incentive issuance in each quarter is accurate and on time.
- Lead initiatives to adopt new sales practices, processes, and tools to keep the commercial team agile and competitive.
- Foster a culture of continuous improvement within the commercial team and across the organization.
- Provide leadership and mentorship to team member, guiding their growth and development.
- Consistently collect feedback from all relevant stakeholders to improve sales ops design and processes.
- Bachelor s degree in Business, Marketing, or a related field (Master s degree preferred).
- 5+ years of experience in sales operations, sales management, or related functions, with at least 3 years in a leadership role.
- Previous experience in e-commerce, or technology sectors is highly preferred.
- Strong understanding of sales processes, pipeline management, and systems
- Expertise in sales performance analysis, with the ability to interpret complex data and translate it into actionable insights.
- Proficiency with Microsoft s Excel is a must
- Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and motivate teams.
- Exceptional problem-solving skills and a proven track record of implementing process improvements that drive results.
- Knowledge of e-commerce platforms and digital sales channels is a plus.
- Strong communication skills, both written and verbal, with the ability to present complex ideas to executive leadership.
- Strategic thinker with a results-oriented mindset.
- Detail-oriented with a focus on accuracy and efficiency.
- Highly analytical with a strong ability to interpret data and make data-driven decisions.
- Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs..
Skills:
Purchasing, Research, Work Well Under Pressure
Job type:
Full-time
Salary:
negotiable
- Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
- Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
- Knowledge in MS O365, installation and troubleshooting.
- Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
- Ticketing system management experience, managing tickets under SLA.
- 1st and 2nd tier level support.
- IT Asset Inventory Management.
- IT Purchasing Management experience.
- Keen in learning new technologies.
- Managing technical documentation / Instruction guide.
- Performs other related duties as assigned.
- Bachelor s degree in computer science, information technology, or related field.
- Internship period: Minimum to commit 4 months or more.
- Full Time Working Arrangement Internship.
- Ability to identify, research, and resolve technical problems.
- Flexible with change, work well under pressure and in a fast-paced environment.
- Basic knowledge of windows OS and mac OS.
- Self-motivated; work well independently and with a team.
- Strong communication (verbal & written) & customer-service skills.
- Strong work ethic and attention to detail.
Skills:
Research, Risk Management, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
- Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
- Investigate flagged transactions and determine their legitimacy.
- Escalate high-risk cases to the Fraud Management team for further investigation.
- Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
- Conduct research to identify potential fraud schemes and perpetrators.
- Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
- Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
- Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
- Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
- Track and measure the effectiveness of fraud prevention and detection measures.
- Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
- Participate in ongoing training and development opportunities to enhance your skills and knowledge.
- Minimum of 2-3 years of experience in fraud analysis or a related field.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and ability to identify anomalies in data.
- Proficient in Microsoft Office Suite,SQL language and data analysis tools.
- Understanding of fraud detection and prevention techniques preferred.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.
Skills:
Project Management, Quantitative Analysis, Industrial Engineering
Job type:
Full-time
Salary:
negotiable
- Work closely with senior management team to develop initiatives on operations efficiency through innovation, process improvement and retail productivity.
- Apply deep knowledge of trend, financial data, process standard and translate into actionable insight.
- Plan and develop report/ presentation to support project for trial and roll out.
- Lead, collaborate and facilitate stakeholders across the business to ensure joined up approach and achieve targets together with process and budget owners.
- Track and updated project process on a regular basis, ensure the project is able to achieve milestone. Including develop mitigation plan for any critical issues occurred.
- 5 years+ working experience in process improvement, project management, and/or quantitative analysis.
- Experience with process improvement strategies and analytical techniques of Six Sigma, Lean, Cost saving etc.
- Experience in defining and leading multiple change programs in a dynamic environment.
- Experience as a consultant for internal or external clients is a PLUS.
- Degree in Industrial Engineering, Supply Chain, Finance, IT or related field.
- Knowledge of basic statistical techniques for hypothesis testing or prediction (Correlation, Regression, etc.).
- Skilled in process improvement, project management, and data analysis.
- Ability to use data and metrics to test theories, back up assumptions, develop business cases, complete root cause analysis and measure success.
- Ability to work independently and under pressure with a business-partnering mindset.
- Good presentation, communication and influencing skills.
- Six Sigma Green Belt certification preferred.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Research, Risk Management, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Transaction Monitoring:Analyze transactions in real-time using fraud detection tools and rules.
- Identify suspicious activity based on pre-defined risk profiles and behavioral patterns.
- Investigate flagged transactions and determine their legitimacy.
- Escalate high-risk cases to the Fraud Management team for further investigation.
- Fraud Investigation:Gather and analyze evidence related to suspected fraudulent activity.
- Conduct research to identify potential fraud schemes and perpetrators.
- Document findings and recommend appropriate actions, such as blocking accounts, recovering funds, or reporting to law enforcement.
- Collaborate with internal teams (customer support, risk management) to resolve cases effectively and efficiently.
- Data Analysis & Reporting:Analyze fraud trends and patterns to identify emerging threats and adjust detection rules accordingly.
- Generate reports on fraud activity, providing insights to the Fraud Management team and senior management.
- Track and measure the effectiveness of fraud prevention and detection measures.
- Stay Informed:Stay up-to-date on the latest fraud threats, trends, and best practices.
- Participate in ongoing training and development opportunities to enhance your skills and knowledge.
- Minimum of 2-3 years of experience in fraud analysis or a related field.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and ability to identify anomalies in data.
- Proficient in Microsoft Office Suite,SQL language and data analysis tools.
- Understanding of fraud detection and prevention techniques preferred.
- Effective communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Bachelor's degree in business administration, finance, IT, engineering, or a related field preferred.
Skills:
Project Management, Linux, UNIX, English
Job type:
Full-time
Salary:
negotiable
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Engineering Specialist (Cyber Security).
- Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
- Plan and establish procedures and systems that enhance operational efficiency.
- Delegate tasks effectively to team members to achieve organizational objectives.
- Strategically allocate resources to optimize project outcomes.
- Monitor and support staff in their work progress to ensure timely delivery of services.
- Evaluate staff performance through regular assessments and feedback mechanisms.
- Foster professional development among team members to enhance their skills and capabilities.
- Drive productivity and maintain high quality standards within the division.
- Provide guidance and coaching to staff to support exceptional service delivery.
- Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
- Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
- Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
- Proficiency in network security, firewalls, intrusion detection systems, and VPN.
- Knowledge of operating systems (Windows, Linux, UNIX) and databases.
- Experience with security protocols (SSL, IPsec, etc.) and encryption.
- Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
- Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
- Ability to work both independently and collaboratively in a team environment.
- Strong attention to detail and the ability to prioritize tasks effectively.
- Engineering/IT Specialist (Cyber Security)
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
Experience:
5 years required
Skills:
Internal Audit, Automation, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Implement Third party - Vendors management policy and ensure that all activities and efforts are consistent with company policies, guidelines and in alignment with regulatory guidance.
- Design policies and procedures that support the successful implementation.
- Recommendations to related team on opportunities for risk mitigation based on established risk tolerance.
- Establish questionnaire, checklist, and risk score for vendors evaluation process.
- Partner with co-workers to coordinate the implementation of third-party controls and mitigation plan.
- Perform on-going review based on Third party risk factors i.e., risk level, performance, complaints & issues.
- Facilitate the assessment of new and review existing third-party inherent risk, using questionnaires to collect and document risk ratings.
- Review completed risk assessments and confirmed completion of due diligence prior to agreement signature.
- Responsible for adhering to third-party risk metrics supporting completeness, accuracy, and timeliness of third-party risk activities.
- Assists with gathering data and providing information during Internal Audit Reviews and Regulatory Examinations.
- Support the design and implementation of third-party risk operating models, identifying, evaluating, and providing solutions to evaluate complex business and technology risks.
- Drive continued operational and automation improvements to improve operational efficiency.
- Support ad-hoc data analysis.
- 3-5 years of Risk Management or Third -party Management experience in banking, payment company or a related industry.
- Bachelor s degree in Management Information Systems, Computer Science, or related field.
- Knowledge skill: IT/Security standard, ISO standard, Risk management, third-party Management, business risk analysis and making complex business/risk trade-off recommendations and decisions.
- Experience developing and refining technical and business operational processes.
- Ability to communicate clearly with technical and non-technical teams across multiple businesses; written, verbal, presentation, and interpersonal skills.
- Effectively manage multiple projects and priorities in a fast-paced, deadline-driven environment.
- Works effectively as an individual and part of a team.
- Strategic thinking with the ability to see/understand the big picture.
- Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects.
- Ability to solve problems and bring clarity to ambiguous situations.
- Analytical and quantitative skills to use hard data and metrics to back up assumptions and develop business cases.
Experience:
5 years required
Job type:
Full-time
Salary:
negotiable
- Be focal point and accountable person to cater engineering digital solutions in each of key focus areas.
- Provide implementation of engineering digital services through a range of digital methodologies, solutions.
- Develop standard, guideline leveraging from engineering data best practice e.g. CFIHOS.etc.
- Analyze as-is and to-be engineering processes and further define system / technology / business requirements.
- Capture and translate of business requirements to digitally enabled solutions.
- Ensure engineering data in specific focus areas are managed in concept of single source of truth, accepted in term of quality and controlled under appropriate user roles.
- Professional Knowledge & Experiences.
- Bachelor s or higher in Mechanic, Instrumental, Electrical or other engineering related field.
- Minimum 5 years experience involving in Engineering, Construction, Maintenance or Operation, preferably in the oil and gas or a similar industry.
- Understand overall typical engineering & construction development processes, basic understanding of asset life cycle.
- Possess data and information skill or be in the position of using, managing & controlling data.
- Having experience of key user roles involving in software / application development, understand how business requirements are translated to software requirements.
- Understand IT basic knowledge e.g. UI/UX design, Application Programming Interface, Database.etc.
- Having interest to learn in new digital solutions or technologies.
Experience:
5 years required
Skills:
ERP, SAP
Job type:
Full-time
Salary:
negotiable
- Oversee and be accountable for the design and implementation of the new ERP platform, collaborating closely with the ERP consulting partner, and ensure the Bank's internal team has the capabilities to enhance, maintain and support the solutions after go-live and system handover.
- Lead and develop a team of ERP Application Developers, responsible for creating, maintaining, and supporting various technical components of ERP solutions. This includes system integration, custom forms, reports, workflows, or other custom objects. The ...
- Ensure the effective integration of ERP SaaS products, PaaS components, and the Bank s source systems, both in the cloud and on premise.
- Ensure compliance with legal, regulatory and the Bank s enterprise IT standards, policies and guidelines.
- Collaborate with senior management and business stakeholders to gather and analyze requirements, translating them into ERP solutions, system interfaces, workflows, and reports.
- Identify opportunities for process improvements and recommend best practices.
- Ensure effective project execution and alignment with business objectives.
- Provide technical leadership and facilitate the timely resolution of incidents and service requests of the ERP applications.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5 years of experience in ERP implementation/support for a global enterprise ERP product, such as Oracle, SAP, or Infor.
- Demonstrated leadership in managing diverse teams and cross-departmental projects.
- Experience with Oracle Fusion ERP Cloud, Oracle EPM Cloud, Oracle Primavera Cloud, Oracle Cloud Infrastructure, Oracle E-Business Suite R12, or SAP Business by Design is a strong plus.
- Familiarity with Oracle Autonomous Database, Oracle APEX, Oracle Integration Cloud, Oracle Data Integrator, Microsoft SQL Server, as well as Java and.NET application development is preferred, but not mandatory.
- Strong knowledge of ERP modules, particularly in financial management, is beneficial. Other ERP modules relevant to the role may include budget preparation and planning, procurement and contract management, and project and portfolio management.
- Experience in the banking and financial services industry is advantageous, but not required.
- Excellent analytical skills with the ability to define problems, collect data, and draw valid conclusions.
- Effective communication skills, both verbal and written, with the ability to convey complex information clearly to stakeholders.
- ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .
Skills:
Project Management
Job type:
Full-time
Salary:
฿80,000 - ฿100,000, negotiable
- Full accountability to develop key strategic distribution initiatives to deliver all business plan KPI - APE, VNB, Manpower, Active Ratio and Case size and rate.
- Develop strategies to increase insurance penetration across SCB from Wealth/ Branch/ SME/ Direct Sales and help Head of Sales with the roll out of these strategies to the field.
- Analyze sales trends and momentum to recommend and develop sales tactical campaigns to drive maximum Insurance sales across Wealth/ Branch/ SME/ Direct Sales of SCB.
- Represent Bancassurance to engage with SCB senior executives to chair strategic development meetings to formulate and execute distribution strategies with effective field execution plan whilst aligning with company directions.
- Lead the full project development and implementation of the FWD flagship digital program FWD Affiliate to SCB .
- Lead the channel s support function initiatives and discussions including Underwriting, Operations, IT, Distribution Strategy Support to help improve turnaround times, policy issuance, create synergy and enhance efficiency and effectiveness.
- Bachelor's degree in any field, MBA preferable.
- Certification / License Project Management certification is preferred.
- Working Experience Minimum 7 Years experience in distribution strategy, project management and process improvement in life insurance industry especially related to Agency and Bancassurance. Management consulting experience is an added advantage.
Senior IT Support - General Job Description and duties.
Overview:Senior IT Support is a role that involves providing technical assistance to computer users. This includes troubleshooting hardware and software issues, providing technical advice, and helping users with their computer-related problems. Senior IT Support personnel are also responsible for maintaining and updating computer systems, ensuring that they are running smoothly and efficiently.
Common Responsibilities:
Troubleshooting:
Troubleshooting hardware and software issues, providing technical advice, and helping users with their computer-related problems.
Maintenance:
Maintaining and updating computer systems, ensuring that they are running smoothly and efficiently.
Networking:
Installing and configuring computer networks, including local area networks (LANs), wide area networks (WANs), and wireless networks.
Security:
Ensuring the security of computer systems by installing and configuring firewalls, antivirus software, and other security measures.
Training:
Training users on the use of computer systems and software.
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