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Experience:

5 years required

Job type:

Full-time

• Proactively cultivates relationships with customers and uses Microsoft sales strategies with executive and business and technical decision makers at high levels of the customer's organization to establish alignment and secure buy-in and execution. Connects the customer to Microsoft executives. Leverages strong customer engagement strategies to build long-term relationships with customers and drive budget allocation decisions. Partners with them to foster trust and brand growth and loyalty through multiple levels (e.g., managers, executives) of the customer's organization in the ass ...
• Proactively develops a comprehensive understanding of customer's business needs and strategies for each assigned account, of their priorities, and of the industry direction. Anticipates customers needs to deliver new insights on customers business strategies and educate customers on ways to jointly address these needs. Identifies and pursues opportunities to offer highly-customizable digitalization solutions. Leverages internal influence to advocate on behalf of the customer internally (e.g., driving changes to roadmap, engaging with product groups), working to prioritize customers' requests and meeting their business needs. Creates trust to influence for impact and acts as a trusted advisor to help the customer transform its business model.
• Leads digital transformation for assigned accounts to drive business outcomes and create business value for customers. Disrupts the mindset of customers by bringing innovative ideas that showcase the need for change and new strategic direction. Is sought out by the customer for guidance related to transformation. Proactively involves corporate resources and engages cross-industry resources to drive customer transformation. Ensures line-of-business wins are captured (e.g., customer write ups) as reference for scale.
• Account Management.
• Develops and oversees the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Leads multiple, diverse and high-performing teams and coordinates with internal industry experts on account planning and execution for various accounts. Coordinates with industry experts to identify new business opportunities and drive account growth. Leads extended team and embraces partners to scale business by understanding partner goals and creating an interested in mutual business growth. Ensures sales consumption and adoption goals on target. Leverages strong sales acumen to set action items and approach to drive big bets and drive new business opportunities based on customer strategy and priorities.
• Thinks strategically about account planning for assigned accounts, setting standards and priorities, outlining where to and how to invest resources of the account management team and other stakeholders, engaging internal and external decision makers on long-term business planning, and anticipating needs of assigned accounts to turn enterprise accounts into strategic accounts. Influences to scale strategic plans and involves senior leadership team.
• Oversees a complex/multiple account(s) and leads planning and prioritization efforts to anticipate and ensure appropriate responses to account needs. Develops strategies to manage pipeline and meet sales goals by reviewing forecasts, assessing and mitigating risks, and ensuring strategy alignment with business priorities. Leads virtual teams to properly re-adjust priorities, all while maintaining a high level of commitment and accountability. Prioritizes line of business projects to achieve business outcomes. Reduces complexity for the customer and for internal teams by prioritizing the most strategic partners to deliver outcomes.
• Expands network of key internal (e.g., Microsoft Consulting Services [MCSs]) and external partners and other business decision makers in customers' accounts to grow sales and partner impact and to provide a seamless account management experience to the customers, ensuring proper execution of core tasks and account transactions. Engages with key internal partners to promote long-term, mutually-beneficial digital transformation strategies. Expands network of influence on the board to expand reach and influence decision making. Drives joint solutions with partners.
• Sales Excellence.
• Actively seeks customer feedback (both formal and informal) of assigned accounts regarding ways to identify and understand the drivers of satisfaction and/or dissatisfaction. Helps in the creation of long-term strategies aimed at maintaining levels of customer satisfaction. Orchestrates others (e.g., Technical Account Managers [TAMs]) to anticipate issues/risks on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plan to improve customer's overall experience. Leverages key executive relationships to build trust with the customer organization. Proactively establishes agreement on success measures and manages execution on success measures to prevent need for recovery plans.
• Positions oneself as a thought leader and trusted advisor to executive-level business decision makers of multiple assigned accounts. Leverages best-in-class sales and communication techniques to lead extended virtual teams and key stakeholders with deep industry expertise (e.g., industry solutions executives) to build stronger relationships with decision makers of assigned accounts.
• Engages decision makers of assigned accounts to clearly articulate Microsoft's value proposition aligned to customer's business objectives. Translates features into business impact and outcomes that accelerate the customer's digital presence. Develops plans to offer more targeted solutions that satisfy customers' key performance indicators (KPIs) and align the right partner solution for customer industry needs.
• Develops compelling, value-proposition presentations (e.g., with the use of business cases) and specialized business plans for customers that drive business outcomes. Demonstrates thought leadership and presents business plans to customers to generate new opportunities. Guides others on how to tailor industry-specific presentations.
• Develops and implements plans for maximizing upselling/cross-selling opportunities in certain accounts. Drives plans to highlight Microsoft's and partners' solutions to solving additional business and technology issues and aims to expand budget allocated to Microsoft. Leverages virtual teams to identify and act on new opportunities.
• Industry Knowledge.
• Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., industry solutions executives, industry specific partners) to build strong knowledge of the industry and the competitive landscape. Leverages deep understanding of their customer to shares knowledge with virtual team and promote customer business perspectives.
• Required/Minimum Qualifications.
• 7+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR Bachelor's Degree in Business, Technology, or related field AND 5+ years of experience working in a relevant industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
• OR Master's Degree in Business Administration Degree AND 4+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or relevant work experience (e.g., consulting, technology).
• Additional or Preferred Qualifications.
• 5+ years account management experience OR equivalent.
• Bachelor's Degree in Business, Technology, or related field AND 8+ years of experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR.
• Master's Degree in Business Administration Degree AND 6+ years experience working in an industry (e.g., Government, Education), driving digital transformation, or other relevant work experience (e.g., consulting, technology).
• MCAPSRegionsASEAN.
• Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Experience:

6 years required

Skills:

Public Relations

Job type:

Full-time

• Applies expertise to develop Industry Sales Kits and identify industry partners, leveraging market trends and cross-industry insights to address customer challenges.
• Combines business and industry knowledge with global best practices to forecast and recommend account strategies.
• Orchestrates teams to gather data, evaluate risks, and adapt solutions, ensuring customers explore innovative approaches to grow and address business challenges effectively.
• Differentiated Value Proposition Collaborates with senior executives to showcase how Microsoft solutions meet future business needs, driving growth and competitive advantage.
• Acts as a Technology Mentor, building relationships with C-level leaders and aligning Microsoft capabilities with customer needs.
• Leads business transformations using digital technologies to deliver outcomes, challenge thinking with innovative ideas, and involve resources for customer success.
• Captures wins as references and represents the business in significant public relations events.
• Technology Sales: Demand Generation and Orchestration Drives Account Strategy Envisioning (ASE) with teams, customers, and partners to deliver outcomes via Industry Sales Kits and Solution Plays.
• Creates and manages new opportunities, ensuring consumption pipeline velocity and unblocking issues.
• Coaches peers on opportunity initiation and sets best practices.
• Leads customers into AI and Industrial Metaverse by aligning Microsoft s capabilities with tailored business needs, developing strategies, and orchestrating execution through technical teams and partners.
• Develops demand plans, drives MCEM lifecycle, and leads opportunity creation using industry best practices and various channels.
• Engages stakeholders with pitches and ensures customer requirements are met by collaborating with core engineering teams.
• Technology Strategy Formulation Develops multi-horizon roadmaps for strategic accounts, aligning customer objectives with Industry Sales Kits and Solution Plays to drive Microsoft cloud adoption.
• Challenges and refines strategies with stakeholders, introducing innovative capabilities.
• Leads analysis of customer needs and blockers, collaborates with global executives on strategy, and drives end-to-end solutions.
• Guides technology adoption by defining long-term visions, resolving blockers, and steering digital transformation to achieve business outcomes.
• Trusted Advisor Uses broad knowledge of Microsoft's products to address customer needs.
• Coordinates with industry experts and partners to build strong industry knowledge and bridge process gaps.
• Promotes customer business perspectives and provides sponsorship.
• Creates security thought leadership with customer executives using Microsoft Security and Zero Trust narratives.
• Engages stakeholders to position security as a business enabler.
• Establishes Microsoft's security credentials and improves customer security posture.
• Provides account thought leadership, shares best practices, and leads extended teams.
• Provides technical guidance and creates feedback loops with Product and Engineering teams.
• Acts as the voice of the customer and internal advocate by providing insights and feedback.
• Articulates business opportunities for Microsoft based on product gaps.
• Required/minimum qualifications Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
• Additional or preferred qualifications 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
• 6+ years experience in relevant customer industry.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.
• Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Experience:

6 years required

Skills:

Sales, Problem Solving, Market Research, English

Job type:

Full-time

• Strong sales leadership including prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.
• Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
• Strong affiliation to Sales Personas & develops sales strategies to suit.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Good knowledge on market research.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Excellent at consultative selling.
• Ability to speak at external forums.
• Strong Collaboration and Networking skills.
• Earning Client Trust/Building Relationships.
• Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
• Confidence & credibility to talk to a wide range of decision influencers.
• Demonstrate the highest commitment to sales force penetration and retention.
• Demonstrable knowledge of the T&D industry, understanding how business needs are changing and how NIQ solutions can help solve client business issues.
• Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
• Full understanding of NIQ portfolio and interconnectedness of different solutions.
• Understanding Client Needs.
• Has a deep understanding of customer business and can reframe and challenge the way customers view their businesses.
• Has a deep understanding in market research and how NIQ solutions support our clients business growth.
• Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
• Planning and Forecasting.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
• Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
• Sound understanding of profitability and EBITDA and how this relates to all proposals and sales. Knows how Nielsen s IQ and competitor offer.
• Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of NIQ products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
• Team Management and Collaboration.
• Relentless curiosity to learn from & share with peers from APAC markets and beyond.
• Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
• Qualifications 6-8 years of experience in market research agency. Relevant experience in Automotive Industry and Consumer Behavior Insights.
• Bachelor's Degree.
• Good knowledge of NIQ products, services and data preferred.
• Digital knowledge, Salesforce.
• Excellent business English (+ local language), both verbal and written.
• Proven sales acumen.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Strong Collaboration and Networking skills.
• Ability to communicate in local language is preferred.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Experience:

5 years required

Skills:

Sales, Problem Solving, Market Research, English

Job type:

Full-time

• Strong sales leadership including prospecting, building a pipeline, moving opportunities through the sales cycle; proposing, presenting and discussing solutions with C-level and other decision-makers.
• Ability to build enduring relationships with C-level executives - truly passionate relationship developer.
• Strong affiliation to Sales Personas & develops sales strategies to suit.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Good knowledge on market research.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Excellent at consultative selling.
• Ability to speak at external forums.
• Strong Collaboration and Networking skills.
• Earning Client Trust/Building Relationships.
• Build and maintain strong networking and C-suite engagement with key players & Sales personas across broad base of client targets.
• Confidence & credibility to talk to a wide range of decision influencers.
• Demonstrate the highest commitment to sales force penetration and retention.
• Demonstrable knowledge of the T&D industry, understanding how business needs are changing and how NIQ solutions can help solve client business issues.
• Responsible for developing case studies & client testimonials. Present at client/ Retailer events, external industry events.
• Full understanding of NIQ portfolio and interconnectedness of different solutions.
• Understanding Client Needs.
• Has a deep understanding of customer business and can reframe and challenge the way customers view their businesses.
• Has a deep understanding in market research and how NIQ solutions support our clients business growth.
• Available during final presentation of results to ensure client satisfaction, actionable recommendations and additional opportunity detection.
• Planning and Forecasting.
• Owns the business plan: financial target/proposal submission/revenue on hand/pipeline for its group of clients/solutions.
• Takes overall accountability for business planning and implementation. Tracks the financial performance of clients.
• Sound understanding of profitability and EBITDA and how this relates to all proposals and sales. Knows how Nielsen s IQ and competitor offer.
• Comfortable negotiating with senior clients and knows what levers to use. Clearly links the value of NIQ products and solutions with the price to overcome objections. Pre-empts stakeholder objections and pushes the client to a favorable outcome.
• Team Management and Collaboration.
• Relentless curiosity to learn from & share with peers from APAC markets and beyond.
• Works continuously with CBPs, Commercial Leaders, PL, Delivery COE team & other APAC leaders to ensure that leads and opportunities are picked up, pertinent information about clients is shared and the relevant people are consulted and/or informed of key activity on an account.
• Qualifications 5+ years of experience in market research agency. Relevant experience in FMCG Industry and Consumer Behavior Insights.
• Bachelor's Degree.
• Good knowledge of NIQ products, services and data preferred.
• Digital knowledge, Salesforce.
• Excellent business English (+ local language), both verbal and written.
• Proven sales acumen.
• Excellent problem solving skills, solution oriented and good analytical skill.
• Very good client-facing and communication/presentation skills.
• Financial understanding (eg. P&L, EBITDA) and how this relates to business success.
• Strong Collaboration and Networking skills.
• Ability to communicate in local language is preferred.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.