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Experience:
12 years required
Skills:
Research, Data Analysis, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Enable omni-channel customer journey and experience design.
- Operating model based on analytics practices.
- Digital enablement and platform implementation.
- You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
- Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
- Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
- Using tech, human-centered design thinking and innovative approaches to solve business needs.
- Participating in team problem solving efforts and offer ideas to solve client issues.
- Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
- Conducting relevant research, data analysis, and create reports.
- Maintaining responsibility for quality, completion, and accuracy of work products.
- Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
- Assisting in proposal development, as requested.
- Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
- As a Senior Manager you will:Focus on the delivery of client work and lead a cross-service line team for major deliverables and projects. Take charge of fulfilling the responsivities and deliverables planned for project working closely with the team and client to obtain sign-off and ensure client satisfaction as a result, build trusted relationships with the client.
- You will be continually encouraged to devise innovative solutions to help our clients maximise the value of their data assets by helping them transform data into insight. You will also assume real ownership of projects and key stakeholders at executive levels as you help them execute their strategy to build an efficient analytics organisation, processes and supporting technology.
- In addition, Managers should support practice development and business management activities to help grow the Analytics & Cognitive practice as well as aligning to an industry to exploit depth of knowledge and professional experience.
- Working as a key business partner to high profile clients, you'll have the chance to develop your expertise from strategy to execution, as well as in delivery and implementation. As a Manager in the FS Data and AI, you'll be able to put your own creative ideas into practice as you take ownership of deliverables and resources on transformation projects and hone your commercial skills.
- Design and develop tailor-made solutions, strengthen presence of AI&D Practice for in the SEA market, identify revenue-generating opportunities, and get involved in proposal writing, pitch presentations, etc.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Senior Managers across our Firm are expected to:Establish a strong leadership brand by inspiring others through passion, integrity, and appreciation.
- Create opportunities to drive impact by leveraging each person s strengths to build high performing teams.
- Apply deep knowledge of trends and activity to drive continuous improvement and build lasting relationships across a diverse network.
- Translate and communicate broader strategy into a convincing team vision and goals, in order to align the team and sets priorities to achieve objectives.
- Actively contribute to building the talent pipeline by championing a talent experience that attracts, develops and retains top talent and high performing teams.
- Enough about us, let's talk about youIf you are someone with:Bachelor or Masters' Degree in any relevant discipline.
- Minimum 12 years of working experience in the Consulting Industry within Financial Services clientele.
- It would be great to haveBusiness problem solving in the banking or Insurance domain, using analytical tools i.e Machine Learning libraries, LLM (Large Language Model) such as Open AI, Anthrophyic, Google Bard.
- Hands-on Experience in finding Data Science solutions, developing AI Models using ML Workbench (i.e PIVOTAL Cloudera, Ms Azure, NVDIA Omniverse).
- Good foundation in Data Management, Data Governance (AI Model, ML Ops).
- Banking domain analytics within mass market;wealth or private banking sales & customer 360 analytics.
- fraud-compliance-risk analytics.
- operational productivity & capacity analytics.
- human resource analytics or various advanced analytical frameworks for SME / commercial banking.
- transaction banking, payments, etc..
- Insurance Domain within Bancassurance, Life, General Insurance domain such as agency sales & distribution, customer acquisition & servicing analytics, claims processing, fraud, etc..
- It would be nice should you haveGood foundation in programming language i.e (at least one) R, Python, Scala.
- Certification with relevant to Cloud / Machine Learning / Artificial Intelligence.
- Regional Financial Services Experience, across SEA.
- Strong client relationship skills, including an ability to independently engage with clients.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit our short-term and long-term project assignments.
- Additionally:Lead or Manage:Opportunity Management - RFI / RFP Process, Solution Designing, Budgeting and Account Planning.
- Delivery Management - Project Management, Manage Project Team, Project P&L.
- Leadership - Mentor and coach team members, fostering their professional growth and development within the insurance consulting domain.
- Next Steps So what are you waiting for? Join the winning team now.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI-VK Requisition ID: 105124In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
3 years required
Skills:
Problem Solving, Outgoing Personality, Multitasking, Enthusiastic, Analytical Thinking, English, Thai
Job type:
Full-time
Salary:
฿30,000 - ฿90,000, negotiable
- Who We Are: Seven Clean Seas is an ocean-impact social enterprise dedicated to combating plastic pollution while fostering sustainable livelihoods in South-East Asian communities. We build Ocean Impact Projects and empower communities to turn the tide on plastic pollution. Our initiatives follow the Measure, Reduce, Offset, and Engage framework, involving businesses and individuals in co-creating sustainability initiatives. Additionally, we develop impactful projects that clean the ocean and create employment opportunities for local communities.
- The Role: As a Partnerships Executive, you will be at the forefront of our growth strategy, spearheading efforts to expand Seven Clean Seas' partnership base. You'll play a pivotal role in driving sales initiatives, leveraging your expertise in business development to forge strong relationships with potential partners. This position demands a proactive approach to identifying and pursuing opportunities, with a focus on achieving sales targets and driving revenue growth. You'll collaborate closely with the sales team and senior leadership to develop and execute strategies that maximize our impact in combating plastic pollution while fostering sustainable livelihoods. This role offers an exciting opportunity to make a tangible difference in our mission while advancing your career in sales and business development.
- Sales and Partnership Development: - Identify and cultivate relationships with potential partners, securing meetings and nurturing prospects through the sales pipeline. - Support in the preparation of presentations, proposals, and tender documents to effectively communicate our services and offerings. - Negotiate and close partnership deals. - Continue the partner relationship and support Partner Management to ensure customer success after signing the contract.
- Performance Tracking and Reporting: - Set and work towards collective and individual sales targets and KPIs, ensuring alignment with organizational objectives. - Utilize CRM system Hubspot, to analyze and track qualitative and quantitative data, providing insights to enhance sales strategies.
- Collaboration and Communication: - Collaborate with internal teams to understand service offerings and evaluate potential partnerships that align with our values and objectives. - Communicate effectively with cross-functional teams and external stakeholders to facilitate partnership development and execution.
- Trend Analysis and Opportunity Identification: - Stay abreast of industry trends and market developments, identifying opportunities to scale sales, growth, and partnerships. - Anticipate client needs and preferences, leveraging insights to tailor sales approaches and maximize customer satisfaction.
- Overall Function: - Scope out new business opportunities through market research. - Develop multichannel cold outreach workflows across strategic and revenue pillars. - Ensure data integrity and cleanliness. - Generate campaign content with support from team members. - Run and manage sales outreach 'sprints.' - Actively suggest cold and warm engagement campaigns.
- University Degree
- Minimum of 3 years of experience in business to business sales
- Organized, Personable
- Business/Sales focus
- Proficiency in managing data and information
- Experience in Sustainability, GreenTech, or Social Impact startups preferred
- Familiarity with CRM systems and sales processes
- Tenacious attitude towards combating plastic pollution and promoting environmental sustainability
- Formal or self-study background in the sustainability sector
- The opportunity to contribute to a meaningful cause by combating plastic pollution in an international organisation
- A dynamic role with potential for leadership development and career growth
- Competitive salary, employee development budget, and growth opportunities.
Experience:
3 years required
Skills:
Sales, Quality Assurance, Assurance
Job type:
Full-time
Salary:
negotiable
- Technical Service Background Experience.
- Post-Sales for Cybersecurity products.
- Cybersecurity-certified Engineer.
- Strong background in professional services sales and delivery with customer facing professional services sales experience.
- Has strong working knowledge of NetApp technology and solutions with Cybersecurity certificates.
- Successful in creating and maintaining customer relationships with senior and executive level customer leaders.
- Builds profitable services engagements by following defined quality assurance mechanisms to identify correctly establish scope and level of effort.
- Manages complex consulting services through engagement sales cycles.
- Proactively determines business requirements, understands critical success factors, internal capabilities, timelines, and current infrastructure to successfully position projects/programs.
- Spends 75% or more of time in post-sales positioning, scoping, sizing and crafting deals.
- Coordinates with professional services delivery teams on their accounts with regards to understanding and meeting customer needs.
- Presents proposals and consulting solutions to customers and account teams.
- Accountable for accuracy of sizing and scoping services deals.
- Accountable and responsible for the identification, qualification and forecast reporting of all professional services opportunities.
- Bachelor s Degree in Computer Engineering or Computer Science.
- At least 3 years of experience in Cybersecurity or systems integration/management.
- Post sales services experience on Cybersecurity products.
- Required at least one or two Cybersecurity Certificates.
- Extensive experience managing large billable projects for external customers.
- Excellent ability to communicate effectively, in verbal and in writing.
- Strong technical acumen, sufficient to understand the technologies and technical issues involved with the Cybersecurity product portfolio and heterogeneous customer environments.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Solid presentation skills required.
Job type:
Full-time
Salary:
negotiable
Are you looking for an opportunity to play a key role in helping the world s leading Mobility provider and world s largest retailer succeed through the energy transition? Working in Mobility gives you an opportunity to be part of the most customer-facing business in Shell, influence one of the most recognizable brands in the world, enhance employee s commerciality and make a global impact. Where You Fit In Shell Mobility is the world s largest mobility retailer with a global footprint across 80 markets, a network of 47,000 mobility locations serving 33 million customers every day a ...
Senior Customer Service Executive - General Job Description and duties.
Overview:A Senior Customer Service Executive is responsible for providing excellent customer service and support to customers. They are the face of the company and must be able to handle customer inquiries, complaints, and feedback in a professional and timely manner. They must be able to build relationships with customers and ensure that their needs are met.
Common Responsibilities:
Respond to customer inquiries:
Senior Customer Service Executives must be able to respond to customer inquiries in a timely and professional manner.
Handle customer complaints:
Senior Customer Service Executives must be able to handle customer complaints in a professional and courteous manner.
Provide customer support:
Senior Customer Service Executives must be able to provide customer support and assistance in a timely and efficient manner.
Build relationships with customers:
Senior Customer Service Executives must be able to build relationships with customers and ensure that their needs are met.
Monitor customer feedback:
Senior Customer Service Executives must be able to monitor customer feedback and use it to improve customer service.
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