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Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
Contracts, English
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Communicating with customers through various channels.
- Responding promptly to customer inquiries.
- Prepare handover/ defect records and reports.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Processing order forms, applications and requests.
- Ensure all necessary maintenance needs are effectively taken care of.
- Track, organize and maintain budgetary files and financial information.
- Ensure bills and invoices are paid on time.
- Track and maintain lease agreements and contracts.
- Maintaining customer and defects database, tracking documents, electronic files, and all other correspondence up to date and provide update reports.
- Bachelor's degree in Marketing, Business Administration or related fields.
- At least 2-3 years of experience in real estate sales.
- Good communication skills.
- Basic knowledge of real estate business.
- Able to work under pressure.
- Able to speak, read, and write English and Chinese (Mandarin) well.
- Able to use basic computer programs well.
- Good interpersonal skills.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- ฝ่ายทรัพยากรบุคคล
- บริษัท เอสซี แอสเสท คอร์ปอเรชั่น จำกัด (มหาชน)
- อาคารชินวัตร ทาวเวอร์ 3 ชั้น 10
- เลขที่ 1010 ถนนวิภาวดี - รังสิต
- แขวงจตุจักร เขตจตุจักร กรุงเทพฯ 10900.
Skills:
Single License, English
Job type:
Full-time
Salary:
negotiable
- Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
- Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
- Support the project implementation and perform any extra job assigned.
- Work or follow up the case with other departments for any service required.
- Bachelor degree in any related field.
- At least 5 year of experiences as call center or customer service-related field.
- Possesses Single License is a must in role Unit Linked.
- Excellence Communication in Thai and English.
- Excellence Servicemind, customer service and positive thiniking.
- Able to work in shift / flexible time.
Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
Skills:
Work Well Under Pressure, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
- Acts as a point of contact for tenant service calls, requests and issues.
- Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
- Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
- Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
- Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
- Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
- Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
- Ensures the provision of a safe and secure environment for all tenant partners.
- Identify issues and concerns and provide appropriate correspondence as required.
- Build and maintain effective relationships with internal department and tenant partners.
- Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
- Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
- Experience working in Shopping Center/ Retail business is a must.
- Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
- Strong communication, interpersonal and negotiation skills.
- Good command of both written and spoken English and computer literacy.
Experience:
3 years required
Skills:
Problem Solving, Outgoing Personality, Multitasking, Enthusiastic, Analytical Thinking, English, Thai
Job type:
Full-time
Salary:
฿30,000 - ฿90,000, negotiable
- Who We Are: Seven Clean Seas is an ocean-impact social enterprise dedicated to combating plastic pollution while fostering sustainable livelihoods in South-East Asian communities. We build Ocean Impact Projects and empower communities to turn the tide on plastic pollution. Our initiatives follow the Measure, Reduce, Offset, and Engage framework, involving businesses and individuals in co-creating sustainability initiatives. Additionally, we develop impactful projects that clean the ocean and create employment opportunities for local communities.
- The Role: As a Partnerships Executive, you will be at the forefront of our growth strategy, spearheading efforts to expand Seven Clean Seas' partnership base. You'll play a pivotal role in driving sales initiatives, leveraging your expertise in business development to forge strong relationships with potential partners. This position demands a proactive approach to identifying and pursuing opportunities, with a focus on achieving sales targets and driving revenue growth. You'll collaborate closely with the sales team and senior leadership to develop and execute strategies that maximize our impact in combating plastic pollution while fostering sustainable livelihoods. This role offers an exciting opportunity to make a tangible difference in our mission while advancing your career in sales and business development.
- Sales and Partnership Development: - Identify and cultivate relationships with potential partners, securing meetings and nurturing prospects through the sales pipeline. - Support in the preparation of presentations, proposals, and tender documents to effectively communicate our services and offerings. - Negotiate and close partnership deals. - Continue the partner relationship and support Partner Management to ensure customer success after signing the contract.
- Performance Tracking and Reporting: - Set and work towards collective and individual sales targets and KPIs, ensuring alignment with organizational objectives. - Utilize CRM system Hubspot, to analyze and track qualitative and quantitative data, providing insights to enhance sales strategies.
- Collaboration and Communication: - Collaborate with internal teams to understand service offerings and evaluate potential partnerships that align with our values and objectives. - Communicate effectively with cross-functional teams and external stakeholders to facilitate partnership development and execution.
- Trend Analysis and Opportunity Identification: - Stay abreast of industry trends and market developments, identifying opportunities to scale sales, growth, and partnerships. - Anticipate client needs and preferences, leveraging insights to tailor sales approaches and maximize customer satisfaction.
- Overall Function: - Scope out new business opportunities through market research. - Develop multichannel cold outreach workflows across strategic and revenue pillars. - Ensure data integrity and cleanliness. - Generate campaign content with support from team members. - Run and manage sales outreach 'sprints.' - Actively suggest cold and warm engagement campaigns.
- University Degree
- Minimum of 3 years of experience in business to business sales
- Organized, Personable
- Business/Sales focus
- Proficiency in managing data and information
- Experience in Sustainability, GreenTech, or Social Impact startups preferred
- Familiarity with CRM systems and sales processes
- Tenacious attitude towards combating plastic pollution and promoting environmental sustainability
- Formal or self-study background in the sustainability sector
- The opportunity to contribute to a meaningful cause by combating plastic pollution in an international organisation
- A dynamic role with potential for leadership development and career growth
- Competitive salary, employee development budget, and growth opportunities.
Skills:
DevOps, Jenkins, Automation, English
Job type:
Full-time
Salary:
negotiable
- Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
- Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
- Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
- Ensure that development on the integrated platform is both secure and compliant by design.
- Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
- Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
- Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
- Good level of understanding of Architecture principles, design methodologies and their applicability.
- Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
- Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
- Configuring and using Secrets management tools like Vault and Cloud native solutions.
- Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
- Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
- Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
- Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
- Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
- Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
- Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
- Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
- Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
- Previous experience in a Project delivery, Coordination or Support role.
- Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
- PPM Tools (ex: Clarity, JIRA, Asana).
- Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
- Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
- Strong problem solving skills on these platforms.
- Minimum knowledge and understanding of financial markets are desirable.
- Ability to work independently and in a team environment.
- Ability to communicate effectively in English with all levels of staff, both orally and written.
- Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
- Highly motivated, self-directed individual with a positive & pro-active attitude to work.
- Customer and service focused, with determination to meet their needs and expectations.
- Be driven and committed to the goals and objectives of the team and organization.
- Second line point of escalation in event of a major incident.
- KEY COMPETENCIES Deploys agile best practices as appropriate throughout the software development lifecycle.
- Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
- Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
- Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
- Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
- Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
- Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
- Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
- Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
- Interacts well with others, quickly establishing rapport building positive relationships and networks.
- Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
- Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
- Solid English reading/writing capability required.
- Strong communication & collaboration skills.
- Commitment to DevOps culture.
- Familiarity with Agile principles including any hand on experience.
- Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
- Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
- Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
- The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
- Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
- Advances tools and applications by producing clean and efficient code and reviews others' code when required.
- Handles own workload and promotes an inclusive and open culture.
- Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
- Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
- Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
- Supports the creation of solutions for Epics and the associated implementation tasks.
- Adapts existing patterns to develop robust solutions.
- Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
- Completes the delivery of given tasks with some guidance and oversight.
- Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
- Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
- Must interact with global teams in time zones spanning UK, US, APAC areas.
- Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
- Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
- Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
- Participate in Project related activities to meet operational needs.
- To ensure knowledge Articles of all supported systems is continually updated.
- To provide a high level of customer service, whilst working under pressure.
- To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
3 years required
Skills:
Good Communication Skills, Problem Solving, Finance, English
Job type:
Full-time
Salary:
฿45,000 - ฿55,000
- Fully Support new BU projects align with the Bank Strategy.
- Coordinate with BU and related departments to enhance existing services or systems to add value and increase customer satisfaction.
- Perform tasks as assigned according to the work plan, requirements and regulations to be accurate and consistently on time.
- Solve the daily operation problem that impact with customers and the bank, and ensure escalation of the incident to both senior management team and related business unit.
- Bachelor Degree or Higher in Business, Accounting, Finance, Marketing or related field.
- At least 0-3 years of relevantly experience in banking operation.
- Having knowledge of Banking Operation.
- Problem Solving and Decision Making skill.
- Good communication skill.
Skills:
Industry trends, Compliance, Finance, English
Job type:
Full-time
Salary:
negotiable
- Identify and develop new business opportunities to drive revenue growth.
- Establish and maintain strategic partnerships with local and international entities.
- Stay updated on industry trends and competitor activities.
- Collaborate with Marketing Division to develop and implement marketing and sales strategies to attract new customers and new business opportunities as well as oversee promotional events and activities to enhance brand visibility.
- Operation Management.
- Oversee the overall operations of outlets to ensure a seamless and high-level guest experience.
- Implement and monitor operational policies and procedures.
- Collaborate with the Back of House Team and Front of House Team to maintain the highest standards of quality.
- Ensure compliance with health, safety, and hygiene regulations.
- Manage supplier relationships and inventory to optimize cost-efficiency.
- Financial Management.
- Develop and manage the annual budget, ensuring alignment with business goals.
- Monitor financial performance, analyze P&L statements, and implement corrective actions as needed.
- Collaborate with the Finance and Accounting Team to prepare regular financial reports for senior management and the Board.
- Identify cost-saving opportunities without compromising service quality.
- Mentor and motivate a diverse team of professionals.
- Foster a culture of Work as One to deliver beyond-excellent service, teamwork, and continuous improvement.
- Conduct regular performance reviews and provide constructive feedback.
- Identify training and development needs to enhance team capabilities.
- Corporate, Legal & General Management.
- Closely coordinate with related division/ departments in Siam Piwat Group regarding sales and marketing, promotions, and other required support to enhance customer experience.
- Understand the businesses of Siam Piwat Group and leverage relevant experiences effectively.
- Ensure the business operates within the company's mission statement and compliance with agreement with partners.
- Set up and review SOP (Standard Operating Procedure) for each subsidiary to ascertain if it is successful and if not, devise an alternative.
- Making sure safety regulations are followed and promote and enforces safety in the workplace.
- Liaise with all relevant parties on corporate affairs and legal issues.
- Assist, arrange and coordinate with relevant parties and government agencies to obtain necessary F&B related licenses.
- Qualifications:Bachelor s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in a similar role within the luxury hospitality or fine-dining industry.
- Proven experience in business development, operations management, and financial oversight.
- Strong leadership skills with the ability to inspire and manage a diverse team effectively.
- Excellent communication, negotiation, and interpersonal skills.
- Excellent problem-solving, critical thinking, and analytical skills.
- Knowledge of safety, quality control and cost control.
- Fluency in English and Thai is required.
- Proficiency in MS Office and relevant software applications.
Skills:
Network Infrastructure, Project Management, VMware, English
Job type:
Full-time
Salary:
negotiable
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (CloudX, AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Foritnet NSE3-7, PaloAlto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer/Engineering Specialist (Network and Security).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
- Managing and troubleshooting SD-WAN solutions, Wireless Lan and Cybersec solution.
- Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Provide Level-2/3 support and troubleshooting to resolve issues.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Select and implement security tools, policies, and procedures in conjunction with the company s security team.
- Work with vendors and other IT personnel for problem resolution.
- Bachelor s degree in computer engineering, computer science, IT, or related fields.
- At least 3-5 years of experience in network & security areas.
- Knowledge and Experience with network design, implementation, service support, and troubleshooting.
- Knowledge and Experience with SD-WAN, Network Security and CyberSec solutions.
- Knowledge and Experience in LAN/Datacenter networking, TCP/IP, DNS, DHCP, SSL, HTTP, Proxy, Web Application Firewall.
- CCNA, CCNP, CompTIA Network+, Fortigate, PaloAlto product certificate is advantage.
- Good communication, analytical thinking, and effective communication skills with interpersonal and problem-solving skill.
- Able to work outside working hours.
- Good command of read, listen, written and speaking English.
- On-call support during non-office hours.
- Engineering Specialist (Project Engineer).
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
Experience:
1 year required
Skills:
Finance
Job type:
Full-time
Salary:
negotiable
- 15 + years of experience, from within the Telcom industry on driving projects/Programs of high complexity.
- Must have proven track record in leading Telco of Deployment, Implementation & Integration along with Proof of Concepts, Network Planning & Design, Network Tuning & Optimization, RAN Product Integration & SW Network Wide Upgrades working on the latest technology telecommunications have to offer.
- Demonstrable ability to transform customer requirements and expectations at a high l ...
- Building a Customer Relationship at C-Level (IT, Engineering, Marketing, Finance etc.).
- Excellent financial experience and knowledge.
- Highly developed solid grasp of business process, including tender and sales.
- Excellent Consulting skills with a consistent record as a focused Senior Consultant to the customer.
- In depth knowledge of the telecom industry, including a detailed understanding of economic/ commercial/political issues affecting the industry.
- Excellent Leadership abilities proven through line manager or other comparable positions.
- Ability to drive team engagements in a tough and time critical environment.
- Results oriented. Able to work independently and take a logical and orderly approach to analyzing problems, coordinating work and planning actions.
- Ability to communicate effectively at the senior level; must have outstanding communication skills to influence others and meet timelines while building positive relationships both internally and externally.
- Seek and lead up-sales opportunities.
- Mentoring the team, to interact with them and to support them in their professional growth, and to identify and recognize talents.
- Supporting asset and organizational set-up and growth; a main contributor to the Professional Service culture growth, delivery methodology.
- Why join Ericsson?.
- At Ericsson, you ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what s possible. To build solutions never seen before to some of the world s toughest problems. You ll be challenged, but you won t be alone. You ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
- What happens once you apply?.
- Click Here to find all you need to know about what our typical hiring process looks like.
- Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
- Primary country and city: Thailand (TH) || [[location_obj]].
- Job details: Network Program Director.
Experience:
5 years required
Skills:
Express, Assurance, Project Management
Job type:
Full-time
Salary:
negotiable
- The Technical Operation Manager for Mobility and Lubricant Services (Take Care of Your Car - TCOYC) will be responsible for overseeing the day-to-day operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops within a designated region.
- The ideal candidate will have a strong background in operations management, a passion for customer service, and a deep understanding of the automotive industry that responsible in Operation Excellence role that manages the standard roll out of frontlin ...
- Oversee the daily operations of multiple Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) shops, ensuring adherence to brand standards and operational guidelines.
- Improve operating procedure and work with Sales and Operations, Learning Manager for executing throughout the network.
- Support lubes category manager to implement their strategy at site level range, space, price, promotion, product list -in/list out, quality of control process, inventory management, operational basic requirement and improve the operational excellence at site.
- Coach and educate frontliners, retailers, mechanics to deliver exclusive experience of premium product quality, expertise, and excellence services at site.
- Consider cross-training Service Champion (site staff) to be bike mechanics on basic car care services to improve service efficiency at forecourt.
- Ensure Lubricants Marketing campaign has fully activated and integrated with active forecourt selling.
- Implement and looks into detail of inventory management and stock reconciliation with third party stock counting firm and frontliners for Lubes and Car Care.
- Consider Flexible Scheduling: Explore options for flexible scheduling to potentially extend service hours if customer traffic allows. This could involve offering early morning or evening appointments.
- Shop Efficiency Audits: Conduct regular audits to assess the efficiency of the oil change process. Look for areas to streamline tasks or optimize workflow to free up mechanic time for upselling or additional services.
- Working closely with Frontline for quality-of-service assurance in Lubes Mystery Shoppers.
- Lead Cross Loyalty program, Lubes Sales CRM, Lubes M-POS execution as a strategic lever for Mobility lubes growth.
- Improve Customer Acquisition and Retention by service and CRM or CRT Program.
- Embed HSSE in Shell Helix Oil Change Plus (SHOC+) and Shell Advance Motor Care Express (SAMCE) Shops.
- Seasoned of project management and stakeholder management.
- Bachelor's degree in business administration, operations management, or a related field.
- Minimum 5 years of experiences in managing operations within a fast-fit (Lubricants Auto Service), preferably in the automotive or retail industry, with a focus on quick lube or oil change services.
- Proven track record of leading and managing teams in a fast-paced environment.
- Familiarity with automotive products, services, and industry trends, with a focus on oil change services and Shell lubricants.
- In-depth understanding of business operations, including financial management, budgeting, forecasting, and P&L analysis within a franchise or network setting.
- Proven track record of delivering exceptional customer service and building strong relationships with customers within a branded network environment.
- Ability to identify and address customer needs and concerns in a timely and effective manner, ensuring customer satisfaction and loyalty.
- Experience in managing Stock in operations, including inventory control, procurement, for automotive lubricants and related products.
- Familiarity with various operational software systems, such as POS systems, inventory management tools, and CRM platforms, specifically those used in the automotive or retail industry.
- Experience managing franchise operations, including franchisee relations, performance evaluation, and compliance within a branded network.
- Experience in driving process improvements and operational transformations while maintaining compliance with Shell's standards.
- Ability to analyze data and make informed decisions to improve performance, while considering the specific requirements and guidelines of Shell's franchise operations.
- Company Description.
- Shell s presence in Thailand dates back to 1892 when the first barge containing Shell kerosene docked in Bangkok. Today, Shell is one of the largest and the longest-established multinational operations in Thailand. The Shell Brand is one of the most esteemed and well respected in the Thai energy sector. Shell played a pioneering role in the advancement of the industry, from the establishment of refineries to a nationwide network of gasoline stations. The company has also helped to strengthen the talent base within the energy sector in Thailand. For more than 130 years of our operations in Thailand, Shell has been growing side by side with the country s developing economy. We have been committed to developing products of quality and to preserving the environment. Our goal is not only to achieve business success but also to play an active role in helping improve society.
- An innovative place to work.
- There s never been a more exciting time to work at Shell. Join us and you ll be adding your talent and imagination to a business with the ambition to shape the future - whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
- An inclusive place to work.
- To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment - one where you can express your ideas, extend your skills, and reach your potential.
- We re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we ll take it from there.
- We re closing the gender gap - whether that s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
- We re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
- We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
- A rewarding place to work.
- Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
- We re huge advocates for career development. We ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Skills:
Compliance, Data Analysis, Power BI
Job type:
Full-time
Salary:
negotiable
- Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
- Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
- Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
- Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
- Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
- Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
- Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
- Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
- Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
- Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
- Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
- 3+ years of experience in analytics, data management not specific in HR experience.
- Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
- Prior experience in labor cost analysis, commercial structure evaluation.
- Oishi Group Public Company Limited
- CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.
Experience:
3 years required
Skills:
Sales, Negotiation, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
- Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
- Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
- Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
- Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
- Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
- Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
- Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
- Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
- Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
- Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
- Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
- Language Skills: Proficiency in Thai and English (written and spoken) required.
- Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
- Email: [email protected].
- Subject: Property Management Manager - [Your Name].
- Why is this position interesting for you?.
- Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
- What is your expected salary range?.
Experience:
10 years required
Skills:
Negotiation, Problem Solving, Management
Job type:
Full-time
Salary:
negotiable
- Lead store operations, site acquisition, and franchise management to drive growth and profitability.
- Oversee store performance, focusing on sales, customer service, and operational improvements across company-owned and franchise stores.
- Manage expenses, inventory, and loss prevention to meet company KPIs.
- Direct site selection, store development, and franchise expansion, ensuring alignment with business objectives.
- Conduct store visits and stay updated on market trends to support operational and franchise excellence.
- Bachelor's degree in Business Administration or any related.
- Minimum of 10 years of experience in retail management, with at least 5 years in a senior leadership role.
- Retail Operations Expertise.
- Leadership and Team Management.
- Franchise Management.
- Negotiation and Market Insight.
- Problem-Solving & Decision-Making.
Skills:
Risk Management, Contracts, Purchasing
Job type:
Full-time
Salary:
negotiable
- Coordinates overall planning of projects and decides on allocation of resources.
- Maintains constant communication to customers, outside contractors or internal partners.
- Initiates and is responsible for continuous development of Project Management infrastructure.
- Responsible for effective risk management, mitigation measures for the Project Management organization assigned.
- Ensures that assigned Project Management organization meets all agreed performance goals.
- Acts as personal advisor to unit s Senior Management, in all Project Management related issues.
- Heads dedicated team of Project Manager and/or Project Management Office staff and Operational management of assigned Project Managers (PM).
- Ensure implementation of training and competence build up for local PMs acc. to agreed training and development plans.
- Directly responsible for cross-border technical and commercial project management / order implementation of selected key service contracts to ensure achievement of targeted business results and overall P&L responsible for project targets defined in a Project Target Agreement.
- In collaboration with regional purchasing and field service,development and implementation of measures to extend local sourcing.
- Support alignment of regional and HQ strategies / targets to help increase M&U up sells to customers.
- Reporting and controlling of contract performance (financials, TMS, delays, project risks, claims, quality management).
- Implement and support development of PM standards, methods, processes, tools.
- What You Bring.
- Bachelor's Degree or equivalent experience or equivalent in an engineering / technology subject, MBA degree or equivalent experience would be an asset.
- Strong passion and proven success in achieving profitable project execution, Distinct customer orientation and strong customer interface skills.
- Great teammate with a working experience of 15 years and more, which can influence and collaborate with multiple external and internal partners.
- Demonstrable evidence of successful projects or service business execution (LTPs) and Contracts management experience in rotating equipment (preferred).
- PM@Siemens certification is an added advantage.
- Strong commercial competence and managing good business volume.
- Strong experience in Environment, Health and Safety.
- Motivate, lead, coach and empower the team to deliver the best results.
- Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
- Who is Siemens Energy?.
- At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 98,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
- Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
- Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
- Our Commitment to Diversity.
- Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
- https://jobs.siemens-energy.com/jobs.
Skills:
Research, Product Design, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement technical solutions in two or more technical areas. Lead smaller projects and may coordinate other engineers including reviews of their work.
- Reviews and interprets customer documentation, conducts appropriate research, analysis and experiments with minimal direction from senior staff.
- Creates technical proposals (solution and timelines) based on requirements.
- Provide high level test hardware and software solution architecture.
- Create structural or functional test strategy and test plan to meet project goals and requirements.
- Create technical proposals with costed BOM and hours estimates.
- Create product test requirements with guidance from senior staff and collaboration with customer designers.
- Provides Technical program management for small projects.
- Develop production test strategies based on product design specification.
- Design and develop test solutions including hardware & software elements and then system integration, qualification, and installation to meet product, quality and test requirements outlined in the test plan.
- Debug of tester issues using design of experiments, tools, and failure analysis methodologies.
- Execute all validation/qualification requirements by applying statistical and common industry methods.
- Stabilization of Test Solutions for manufacturing working to optimize with process teams focusing on cycle time and yield.
- Test developers may also work with product design teams with feedback from product testability, test coverage, diagnosability, reparability, firmware/diagnostics and user experience.
- Keeping up to date with relevant industry knowledge and regulations.
- Knowledge/Skills/Competencies.
- DIGITAL/LOGIC: Familiarity of EE-Embedded such as FPGA, DSP and Microcontroller 8-bit, 32-bit ARM Cortex, Familiarity of communications protocols such as RS-232, UART, SPI, I2C, USB and PCIE Gen 3 and higher,.
- Knowledge of Timming diagram of Digital signal analysis.
- POWER: EE-POWER Switching power supplies, Familiarity of Power efficiency in AC-DC converter, EE-POINT of Load Supplies, Power Integrity-CoreSim.
- PCB/LAYOUT: Signal Integrity, Power Integrity, Tolerance Analysis, Cadence, Mentor Xpedition, Mentor PADS, Altium Designer, Other Layout tools (Preferably Altium Designer), Print Circuit Board Fabrication.
- SCHEMATIC DESIGN/SIGNAL INTEGRITY: EE-Digital, EE-Analog, Tolerance Analysis, Static Timing, Schematic Modeling.
- ANALOG: EE-Analog, Tolerance Analysis, Mixed signals of digital and Analog, Grounding balance of multiple systems.
- RF: RF Design(20Ghz).
- Typical Experience.
- Minimum of 5+ yrs of experience Structural and Functional Test development / support for electronic / automotive industry.
- Strong knowledge on test development (SW and Test fixtures).
- Proven strong knowledge on test programming development.
- Familiarity with Altium Designer and PCB fabrication.
- Knowledge on fixtures design, setup/integration.
- Good verbal, and written communication skills in English.
- Must have experience with disciplined operations.
- Must have experience working with and coordinating well with multiple intercompany organizations.
- Typical Education.
- Degree or higher in Electronics Engineering or equivalent.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
1 year required
Job type:
Full-time
Salary:
negotiable
- Promotes and sells a portfolio of technical and/or nontechnical products and/or services and solutions directly to current and new end customers.
- Builds and maintains effective long-term relationships for an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus.
- Identifies, develops and closes new sales opportunities.
- Creates demand for the organization's products and services by raising their profile with customers.
- Achieves revenue targets by increasing revenue spend per account; may conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies.
- Established and productive professional individual contributor.
- Works independently with general supervision.
- Problems faced are difficult and may be complex.
- May influence others within the job area through explanation of facts, policies and practices.
- Works on moderate to complex projects.
- Uses company standard policies and procedures to resolve a variety of issues.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Receives moderate level of guidance.
- Work is reviewed for soundness of judgment and overall accuracy.
- General proficiency with various tools, systems, and procedures required to accomplish the job.
- May need to consult with Senior/Specialist staff members on some technical issues.
- More than 5 years related experiences including a minimum 1 year position specific experience.
Experience:
6 years required
Skills:
Industry trends, Java, PHP
Job type:
Full-time
Salary:
negotiable
- Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Be the key trusted advisor and influencer in shaping customer decisions to buy and adopt Microsoft Azure solutions by winning the customers technical decision for consumption projects and usage scenarios through tailored messaging, technical discussion ...
- Collaborates with Digital Specialists, extended sales team, partners to conduct business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Elevate team capabilities and focus on working smarter and more effectively. Prioritizing time with customers and partners, leveraging tools and processes to run and grow the business and build a stronger team.
- Lead technical demonstrations of Azure solutions to explain and prove the capabilities of Microsoft Azure relative to the customers business and technical objectives. Collaborates with account teams, partners, or services to track, qualify, and expand new opportunities. Collaborates with other teams (e.g., account teams) and services to build pipeline. Interfaces with customers and builds relationships via social selling. Applies Microsoft's sales to determine the quality of the opportunity and whether to proceed.
- Engages in conversations with customers to introduce how other workloads could enable digital transformation areas that is aligned with the customer's industry and turns opportunities into deals. Has a deep understanding of customers' business and its priorities to drive conversations with customers on digital transformation across multiple solution areas, in collaboration with partners and services. Creates guiding examples of digital transformation through seminars, workshops, Webinars, and direct engagement.
- Build relationships with leadership and field stakeholders to enable team success across internal and external stakeholders. Collaborates with account teams (e.g., Account Executives) to identify and engage senior business subject matter decision makers at the customer's/partner's business and maximize scale through partners; work with technical specialist/CSA to secure commitment.
- Applies the orchestration model to proactively drive deal closure by identifying and aligning internal stakeholders and leveraging and expanding relationships with partners, creating demand leading with industry use cases.
- Required/Minimum Qualifications: 6+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, Business Administration, or related field AND 5+ years of technology-related sales or account management experience.
- Additional or Preferred Qualifications: 8+ years of technology-related sales or account management experience.
- OR Bachelor's Degree in Information Technology, or related field AND 6+ years of technology-related sales or account management experience.
- OR Master's Degree in Business Administration (e.g., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
- 3+ years of solution sales or consulting services sales experience.
- Subject matter expertise in any of the following is preferred: Understanding in one of the following: Systems Operations / Management - Virtualization; IP Networking; Storage; IT Security.
- IT Infrastructure knowledge.
- Software design or development - languages such as.NET, C++, Java, PHP, Perl, Python, Ruby on Rails or Pig/Hive; Migration virtual machines from private to public cloud environments.
- SQL including OSS (postgres, MySQL etc), Azure SQL.
- NoSQL Databases including OSS (Maria, Mongo etc), Cosmos DB.
- Data Governance.
- Competitive Landscape - Knowledge of cloud development platforms.
- Partners - Understanding of partner ecosystems and the ability to leverage partner solutions to solve customer needs.
- Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Senior Customer Service - General Job Description and duties.
Overview:Senior Customer Service is a role that involves providing excellent customer service to clients and customers. It requires a high level of customer service skills, problem-solving abilities, and the ability to work in a fast-paced environment. Senior Customer Service Representatives are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance to customers in a timely and professional manner.
Common Responsibilities:
Respond to customer inquiries:
Senior Customer Service Representatives must be able to respond to customer inquiries in a timely and professional manner.
Resolve customer complaints:
Senior Customer Service Representatives must be able to resolve customer complaints in a timely and professional manner.
Provide assistance to customers:
Senior Customer Service Representatives must be able to provide assistance to customers in a timely and professional manner.
Maintain customer records:
Senior Customer Service Representatives must be able to maintain customer records in a timely and accurate manner.
Monitor customer feedback:
Senior Customer Service Representatives must be able to monitor customer feedback and take appropriate action.
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