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for keyword senior customer service
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apply job CEVA Logistics Thailand 1
apply job CEVA Logistics Thailand 1

Experience:

3 years required

Skills:

Enthusiastic, English

Job type:

Full-time

Salary:

negotiable

  • Arrange import shipment from start to end.
  • Make a booking with capacity planning team.
  • Prepare, handle and process documentation house air waybills.
Today
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apply job REDD Space Management 2
apply job REDD Space Management 2

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

Salary:

āļŋ18,000 - āļŋ20,000, negotiable, commission paid with salary

  • āļ”āļģāđ€āļ™āļīāļ™āļ‡āļēāļ™āļ”āđ‰āļēāļ™āļāļēāļĢāļ›āļĢāļ°āļŠāļēāļ™āļ‡āļēāļ™ āđāļĨāļ°āļāļēāļĢāļ”āļđāđāļĨāļĨāļđāļāļ„āđ‰āļē āđ‚āļ”āļĒāđƒāļŦāđ‰āļ„āļ§āļēāļĄāļŠāļģāļ„āļąāļāļāļąāļšāļ„āļ§āļēāļĄāļ•āđ‰āļ­āļ‡āļāļēāļĢāļ‚āļ­āļ‡āļĨāļđāļāļ„āđ‰āļē.
  • āļĄāļļāđˆāļ‡āđ€āļ™āđ‰āļ™āļāļēāļĢāļŠāļĢāđ‰āļēāļ‡āļ›āļĢāļ°āļŠāļšāļāļēāļĢāļ“āđŒāļ‚āļ­āļ‡āļĨāļđāļāļ„āđ‰āļēāļ—āļĩāđˆāļĄāļĩāļ•āđˆāļ­āļœāļĨāļīāļ•āļ āļąāļ“āļ‘āđŒāđāļĨāļ°āļšāļĢāļīāļāļēāļĢāļ‚āļ­āļ‡āđ€āļĢāļēāļ™āļąāđ‰āļ™āļĒāļ­āļ”āđ€āļĒāļĩāđˆāļĒāļĄ.
  • āđ€āļ•āļĢāļĩāļĒāļĄāļ„āļ§āļēāļĄāļžāļĢāđ‰āļ­āļĄāļ­āļēāļ„āļēāļĢāļ­āļļāļ›āļāļĢāļ“āđŒāđāļĨāļ°āļŠāļ–āļēāļ™āļ—āļĩāđˆāļ­āļĒāđˆāļēāļ‡āđ€āļ›āđ‡āļ™āļĢāļ°āļšāļšāđāļĨāļ°āļĄāļĩāļ›āļĢāļ°āļŠāļīāļ—āļ˜āļīāļ āļēāļž.
1 day ago
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apply job DHL Express International Thailand 3
apply job DHL Express International Thailand 3

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

  • Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
  • Accept and register bookings for DHL services.
  • Offer alternatives to customers and potentially turn information calls into sales leads.
2 days ago
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apply job DHL Express International Thailand 4
apply job DHL Express International Thailand 4

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

  • Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
  • Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
  • Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
2 days ago
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apply job Amazing Adventure Bangkok 5
apply job Amazing Adventure Bangkok 5

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

Salary:

āļŋ25,000 - āļŋ35,000, negotiable

  • Customer Service.
  • Event Coordination.
  • Partnership Development.
3 days ago
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apply job FWD 6
apply job FWD 6

Skills:

Single License, English

Job type:

Full-time

Salary:

negotiable

  • Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
  • Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
  • Support the project implementation and perform any extra job assigned.
7 days ago
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apply job Major Development 7
apply job Major Development 7

Job type:

Full-time

Salary:

negotiable

  • āļˆāļąāļ”āļ—āļģāđ€āļ­āļāļŠāļēāļĢāļ—āļĩāđˆāđ€āļāļĩāđˆāļĒāļ§āļ‚āđ‰āļ­āļ‡-āđ€āļ­āļāļŠāļēāļĢāđ€āļ‡āļīāļ™āļāļđāđ‰āļ˜āļ™āļēāļ„āļēāļĢ
  • āļ›āļĢāļ°āļŠāļēāļ™āļ‡āļēāļ™āļœāļđāđ‰āļĢāļąāļšāđ€āļŦāļĄāļēāđƒāļ™āļāļēāļĢāļ•āļĢāļ§āļˆāđāļāđ‰āđ„āļ‚āļ‡āļēāļ™ Defect
  • āļ™āļąāļ”āļŦāļĄāļēāļĒ āļ•āļīāļ”āļ•āļēāļĄāļĨāļđāļāļ„āđ‰āļēāđƒāļ™āļŠāđˆāļ§āļ‡āđ‚āļ­āļ™āđ‚āļ”āļĒāđƒāļŦāđ‰āļŠāļ­āļ”āļ„āļĨāđ‰āļ­āļ‡āļāļąāļšāđāļœāļ™āļ‡āļēāļ™āđāļĨāļ°āļĢāļ°āļĒāļ°āđ€āļ§āļĨāļēāļ—āļĩāđˆāļāļģāļŦāļ™āļ”āđ„āļ§āđ‰āļ­āļąāļ•āļĢāļē: 3 āļ•āļģāđāļŦāļ™āđˆāļ‡āđ€āļ‡āļīāļ™āđ€āļ”āļ·āļ­āļ™: āđ„āļĄāđˆāļĢāļ°āļšāļļ āļšāļēāļ—āļŠāļ–āļēāļ™āļ—āļĩāđˆāļ›āļāļīāļšāļąāļ•āļīāļ‡āļēāļ™: āđāļ‚āļ§āļ‡āļ„āļĨāļ­āļ‡āļ•āļąāļ™āđ€āļŦāļ™āļ·āļ­ āđ€āļ‚āļ•āļ§āļąāļ’āļ™āļē āļˆāļąāļ‡āļŦāļ§āļąāļ”āļāļĢāļļāļ‡āđ€āļ—āļžāļĄāļŦāļēāļ™āļ„āļĢ āļˆāļąāļ‡āļŦāļ§āļąāļ”: āļāļĢāļļāļ‡āđ€āļ—āļžāļĄāļŦāļēāļ™āļ„āļĢāđ€āļ‚āļ•: āļ„āļĨāļ­āļ‡āđ€āļ•āļĒ, āļ§āļąāļ’āļ™āļēāļ„āļļāļ“āļŠāļĄāļšāļąāļ•āļīāļœāļđāđ‰āļŠāļĄāļąāļ„āļĢāļ‡āļēāļ™: 1. āđ€āļžāļĻāļŦāļāļīāļ‡ āļ­āļēāļĒāļļ 24 āļ›āļĩāļ‚āļķāđ‰āļ™āđ„āļ›, āļ§āļļāļ’āļīāļāļēāļĢāļĻāļķāļāļĐāļēāļ›āļĢāļīāļāļāļēāļ•āļĢāļĩ āđ„āļĄāđˆāļˆāļģāļāļąāļ”āļŠāļēāļ‚āļē
1 day ago
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apply job Concentrix Thailand 8
apply job Concentrix Thailand 8

Experience:

No experience required

Skills:

Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai

Job type:

Full-time

Salary:

āļŋ15,000 - āļŋ16,750

  • āļĢāļąāļšāļŠāļēāļĒāđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāđāļĨāļ°āđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāļĨāļđāļāļ„āđ‰āļēāļœāđˆāļēāļ™āļ—āļēāļ‡āļŠāđˆāļ­āļ‡āļ—āļēāļ‡āļ•āđˆāļēāļ‡āđ† āđ€āļŠāđˆāļ™ āđ‚āļ—āļĢāļĻāļąāļžāļ—āđŒāđāļĨāļ°āđāļŠāļ— āđ€āļžāļ·āđˆāļ­āđƒāļŦāđ‰āļšāļĢāļīāļāļēāļĢāđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļāļēāļĢāļŠāļĄāļąāļ„āļĢāļŠāļīāļ™āđ€āļŠāļ·āđˆāļ­ āļāļēāļĢāļŠāļģāļĢāļ°āđ€āļ‡āļīāļ™ āļŦāļĢāļ·āļ­āļāļēāļĢāđāļāđ‰āđ„āļ‚āļ›āļąāļāļŦāļēāļ•āđˆāļēāļ‡āđ†.
  • āļŠāđˆāļ§āļĒāđ€āļŦāļĨāļ·āļ­āļĨāļđāļāļ„āđ‰āļēāđƒāļ™āļāļēāļĢāļ•āļąāđ‰āļ‡āļ„āđˆāļēāļšāļąāļāļŠāļĩāļœāļđāđ‰āđƒāļŠāđ‰āđƒāļ™āļĢāļ°āļšāļšāđ€āļ§āđ‡āļšāđ„āļ‹āļ•āđŒāđāļĨāļ°āđāļ­āļžāļĨāļīāđ€āļ„āļŠāļąāđˆāļ™.
  • āđƒāļŦāđ‰āļ„āļģāđāļ™āļ°āļ™āļģāđ€āļāļĩāđˆāļĒāļ§āļāļąāļšāļāļēāļĢāļŠāļĄāļąāļ„āļĢāļŠāļīāļ™āđ€āļŠāļ·āđˆāļ­āļŦāļĢāļ·āļ­āļšāļąāļ•āļĢāđ€āļ„āļĢāļ”āļīāļ• āļžāļĢāđ‰āļ­āļĄāļ­āļ˜āļīāļšāļēāļĒāļ‚āļąāđ‰āļ™āļ•āļ­āļ™āđāļĨāļ°āđ€āļ‡āļ·āđˆāļ­āļ™āđ„āļ‚āļ•āđˆāļēāļ‡āđ†.
7 days ago
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apply job Concentrix Thailand 9
apply job Concentrix Thailand 9

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

Salary:

āļŋ22,000 - āļŋ24,000, negotiable

  • Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
  • Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
  • Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
9 days ago
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apply job Siam Piwat 10
apply job Siam Piwat 10

Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

Salary:

negotiable

  • Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
  • Acts as a point of contact for tenant service calls, requests and issues.
  • Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
15 days ago
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apply job AIS 11
apply job AIS 11

Skills:

Windows Server, VMware, DevOps, English

Job type:

Full-time

Salary:

negotiable

  • Be accountable for the successful delivery of Microsoft Azure and M365 projects for enterprise customer including Windows server and Active Directory deployment.
  • Communicate and manage senior stakeholders across multiple business lines and suppliers.
  • Establish an understanding of the business, develop a deep understanding of business needs to create deployment and migration delivery plans.
1 day ago
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apply job CEVA Logistics Thailand 12
apply job CEVA Logistics Thailand 12

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

Salary:

negotiable

  • Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
  • Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
  • Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
2 days ago
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apply job Ascend Group 13
apply job Ascend Group 13

Skills:

Social media

Job type:

Full-time

Salary:

negotiable

  • Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
  • Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
  • Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
7 days ago
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apply job AIS 14
apply job AIS 14

Skills:

Project Management, Linux, UNIX, English

Job type:

Full-time

Salary:

negotiable

  • Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
  • Be a committee of AIS bid management for validating large projects at TCV > 10MB.
  • Manage project stakeholders to meet expectation and requirement.
1 day ago
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apply job CIMB 15
apply job CIMB 15

Experience:

1 year required

Skills:

Good Communication Skills, Problem Solving, Finance, English

Job type:

Full-time

Salary:

āļŋ40,000 - āļŋ50,000

  • Fully Support new BU projects align with the Bank Strategy.
  • Coordinate with BU and related departments to enhance existing services or systems to add value and increase customer satisfaction.
  • Perform tasks as assigned according to the work plan, requirements and regulations to be accurate and consistently on time.
4 days ago
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apply job AIS 16
apply job AIS 16

Job type:

Full-time

Salary:

negotiable

  • Position No.1: Product Development (Product Platform: AIS Play).
  • Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
  • Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
6 days ago
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apply job PT 17
apply job PT 17
Huai Khwang, Bangkok, Management ,Sales Management,Sales

Skills:

Data Entry, Sales, Leadership Skill

Job type:

Full-time

Salary:

negotiable

  • Develop and implement strategic sales plans to achieve company objectives within the energy sector.
  • Lead and mentor a team of sales professionals, providing guidance, support, and training as needed.
  • Build and maintain strong relationships with key clients and industry stakeholders.
12 days ago
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apply job Bitkub Online 18
apply job Bitkub Online 18

Skills:

Budgeting, Industrial Engineering, Enthusiastic

Job type:

Full-time

Salary:

negotiable

  • Align business systems initiatives with an organization's goals.
  • Work closely with executive management.
  • Translate strategic direction into team direction plans.
12 days ago
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apply job CP Axtra 19
apply job CP Axtra 19
Suan Luang, Bangkok, Finance ,Analyst Finance,Analyst

Skills:

Finance, Negotiation, Accounting

Job type:

Full-time

Salary:

negotiable

  • Responsible for financial evaluation and initiate other aspects for new opportunities to commercial team.
  • Gathering sales, profit, other income, and other information of each supplier, buyer, category and item for analysing.
  • Business partnership & support to commercial team. Support and assist commercial team with scenarios, business cases, analysis and reports;.
14 days ago
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apply job Deloitte 20
apply job Deloitte 20

Experience:

3 years required

Skills:

Sales, Salesforce, Automation

Job type:

Full-time

Salary:

negotiable

  • Be an expert in the Digital Sales and Marketing Automation domain to provide a deep understanding of the relevant Salesforce solution(s).
  • Responsible for business requirements, functional design, process design (including scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, defining support procedures.
  • Lead on the design, implementation of technology and creative business solutions for iconic brands.
7 days ago
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Send me latest jobs forsenior customer service
Senior Customer Service - General Job Description and duties.
Overview:
Senior Customer Service is a role that involves providing excellent customer service to clients and customers. It requires a high level of customer service skills, problem-solving abilities, and the ability to work in a fast-paced environment. Senior Customer Service Representatives are responsible for responding to customer inquiries, resolving customer complaints, and providing assistance to customers in a timely and professional manner.

Common Responsibilities:
Respond to customer inquiries:
Senior Customer Service Representatives must be able to respond to customer inquiries in a timely and professional manner.
Resolve customer complaints:
Senior Customer Service Representatives must be able to resolve customer complaints in a timely and professional manner.
Provide assistance to customers:
Senior Customer Service Representatives must be able to provide assistance to customers in a timely and professional manner.
Maintain customer records:
Senior Customer Service Representatives must be able to maintain customer records in a timely and accurate manner.
Monitor customer feedback:
Senior Customer Service Representatives must be able to monitor customer feedback and take appropriate action.
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