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Skills:

Finance, Statistics, Excel

Job type:

Full-time

• Lead Planning and forecasting for one product in CEG and manage end to end interactions with Senior leadership, Operations, Finance, etc.
• Develop forecasting models to predict voice contact volume and key call statistics, email volume, chat/Messaging, and future additional channels.
• Communicate proactive adjustments to the workforce plan based on changing/dynamic forecasts and re-forecast when necessary.
• Collaborate with other departments, team managers, Operation Leaders to identify opportunities for improvement of resource utilization.
• Participate in workforce management-related projects with various teams within and outside CEG.
• Communicate with Senior leadership team and recommend actions related to forecasting and resource planning.
• Collaboration with wider WFM team and WFM Leadership team by providing input on decisions or updates and be open and constructive about what is not working well and how the group can improve.
• EXPECTATIONS - BEHAVIORS AND VALUES.
• Behavior.
• Definition.
• Continuous improvement.
• Regularly identifies improvement opportunities, quantifies them, and follows through to measurable/demonstratable outcomes. Embraces both successes and failures to learn and maximize the benefit.
• Embraces and drives change, is open and supportive of improvement opportunities identified by others.
• Deliver better together.
• Collaborates and engages with colleagues and broader Agoda teams to share ideas and learning and work together toward shared ambitions.
• Is respectful to colleagues, open to different perspectives /viewpoints, and positively contributes to discussions.
• Enable others` success.
• Is committed to building and nurturing a culture of frequent feedback, coaching and career development.
• Provides clarity on accountabilities and goals and progress.
• Regularly takes the opportunity to connect and align teams and team members to the Agoda/CEG strategy, making these relevant and digestible.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve both complex and uncomplicated problems using the available data.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Create and execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practices attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Strong Excel skills and beginner SQL skills.
• Experience in Python or R is good to have.
• Understanding of data visualization tools like Tableau.
• We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Biddable Media, Data Analysis, Thai, English

Job type:

Full-time

• Develop online marketing communication plans for the organization.
• Lead Media Planning/ Optimization: Plan and develop advertising campaigns through channels like Facebook Ads, Google AdWords, LINE, TikTok, and E-Commerce Ads while setting appropriate budgets and monitoring results.
• Create Pitch Decks: Analyze online marketing data in detail and present to clients.
• Develop marketing strategies using MarTech tools.
• Manage team workflows and provide effective guidance and support to team members.
• Coordinate between clients, suppliers, and internal teams.
• Provide consultations to the team and clients, offering appropriate recommendations.
• At least 3-5 years of experience in Digital Marketing (experience in an agency is a plus).
• In-depth knowledge of marketing tools across various platforms.
• Skilled in analysis, strategy development, measurement, and setting KPIs to continuously improve online marketing.
• High attention to detail and flexibility with assigned projects.
• Proficiency in English communication.
• Leadership qualities, able to present ideas, solve problems, and adapt to changing client needs.
• Ability to manage multiple tasks within set deadlines and goals, and effectively prioritize work.
• Quick learner with a growth mindset and a positive attitude towards work.
• Open to new ideas and different perspectives from others.

Job type:

Full-time

• Business planning - target setting, performance tracking, business reviews
• Preparing for & presenting in partnership meetings with clients.
• Strategic partnership development and relationship management -top Global Fashion/Sports companies.
• Promotional Planning including campaign planning and NPD launches regionally.
• Analytical- data insights to improve and support business & retail plans
• Developing & implementing processes for regional partnerships
• Managing tech product roadmap to support new innovations and enhance UX for respective categories & group companies
• Capability development and regular close collaboration with local teams in joint business planning for respective Group companies
• Business development - identify new trends and brands to support constant growth on Lazada.
• Mid- level: Ability to work the top leaders in the industry and internally with senior leadership to drive the growth of the Strategic Accounts
• Cross-functional collaboration: Work with multiple external and internal stakeholders like brand managers, campaign teams, seller operations teams, other category teams and traffic management teams to achieve the business objectives
• Analytical Skills: Ability to digest exceptionally large amount of data along with providing insights based on data
• 6-8+ years experience in e-Commerce industry, Fashion/Sports industries - in commercial roles and / or consulting
• Knowledge about SEA Fashion/Sports Industry: Experience working with Fashion or sports Brands
• Basics of E-Commerce business: Appreciate the dynamics of online business and the challenges associated with building a business online.

Job type:

Full-time

• Own end-to-end seller program operations i.e. following up with relevant stakeholders, data cleaning and inputs, managing seller lists
• Seller target setting - Support and help facilitate target setting and approval processes for commercial team
• Program seller list - Manage program seller list, processing change requests from relevant stakeholders and updating all the required data tables and dashboards in an efficient and orderly manner
• Manage permissions - manage permissions list of commercial team/relevant stakeholders to dashboards and other internal tools
• Data management - support in various data tasks from maintaining input trackers from commercial team, collating and cleaning data inputs, and organizing data
• Program seller performance - Extract seller performance data based on a given set of instructions for quarterly business reviews, marking out poor performers that are below certain benchmark
• Other support tasks - Help ensure all SOPs are followed by relevant stakeholders, help troubleshoot any issues faced by local/regional teams.
• Professional working proficiency of Microsoft Excel - is able to analyze data and discern insights
• Strong business acumen and problem solving skills - is able to solve problems independently
• Detail oriented - is able to work meticulously without any errors.

Experience:

3 years required

Skills:

Project Management, Business Development

Job type:

Full-time

• Serve as the primary point of contact for partner accounts and top freelancers across specific subcategories.
• Cultivate and maintain strong relationships with key partners and freelancers through consistent and proactive communication.
• Oversee and conduct the onboarding process, upselling, financial processes, and related activities for partners and freelancers.
• Develop and implement tailored growth plans for each partner and conduct business reviews to assess progress and strategies.
• Drive end-to-end projects aimed at increasing partners GMV growth.
• Monitor partner performance and provide data-driven recommendations for improvement and enhancement.
• Create comprehensive quantitative and qualitative reports on partners performance.
• Basic QualificationsBachelor's degree in Business, Marketing, or a related field.
• Minimum of 3 years of experience in key account or partner management within an e-commerce marketplace.
• Strong analytical skills with proven ability to make data-driven decisions.
• Excellent communication and relationship-building skills.
• Proficiency in Google Sheets.
• Preferred QualificationsFamiliarity with digital service categories and current market trends.
• Experience in project management.
• Experience in developing marketing solutions tailored for partners.
• Background in business development or sales, with a focus on relationship building and driving growth.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine

Experience:

8 years required

Skills:

Contracts, Negotiation, Microsoft Office

Job type:

Full-time

• Individual seller responsible for accelerating organic growth whilst delivering on revenue plans.
• Own the commercial relationship with your clients, develop Joint Business Plans and a strong understanding of your clients business strategy, objectives and growth opportunities.
• Devise a strategic approach with agile and flexible solutions that deliver value to our clients in a profitable way.
• Deliver revenue plans by negotiating the renewal of contracts and continuous services with clients.
• Identify sales opportunities for NielsenIQ services and solutions to help the client achieve their strategic objectives.
• Own and deliver on global contractual commitments with clients.
• Build and maintain strong networking and C-suite engagement with key players in the clients business, and lead discussions with a wide range of decision influencers and budget owners.
• Partner closely with customer success team to help deliver relevant insights/ thought leadership using NielsenIQ proprietary tools to key clients stakeholders and help drive overall NIQ sales through this engagement.
• Partner and develop effective relationships with Market Sales Leaders, Customer Success and relevant teams in the region to enable them to achieve their targets.
• Qualifications Degree holder with 6-8 years of total working experience, with a minimum of 5 years of relevant experience in the industries of Consumer-Packaged Goods, Consulting, Technology, Sales, Analytics or similar fields.
• Deep understanding of Business, Financials, NIQ Products, SEA Markets. Experience working with complex client relationships and client issue resolution.
• Prior experience in client-facing roles within NielsenIQ is a plus.
• Proven track record of delivering commercial targets and growing sales revenue year-on-year.
• Demonstrated record of building client engagement.
• Experience in scoping and developing proposals and negotiation strategies.
• Proficient in Microsoft Office software and Dynamics.
• Effective at C-suite/senior level communications, influencing and presenting.
• Additional Information
• Our Benefits.
• Flexible working environment.
• Volunteer time off.
• LinkedIn Learning.
• Employee-Assistance-Program (EAP).
• About NIQ.
• NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
• For more information, visit NIQ.com.
• Want to keep up with our latest updates?.
• Follow us on: LinkedIn | Instagram | Twitter | Facebook.
• Our commitment to Diversity, Equity, and Inclusion.
• NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.

Skills:

SAP, English

Job type:

Full-time

• Experience & Language Requirements.
• 10+ years of experience in sales of complex business software / IT solutions.
• Proven track record in business application software sales.
• Experience in lead role of a team-selling environment.
• Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative and competitive market.
• Business level English: Fluent.
• Working Experiences in Consumer Products, Manufacturing, and Retail Industry to be able to communicate with customers in term of industry process and practice.
• Knowledge in SAP Solutions for Consumer Products, Manufacturing, and Retail Industry.
• Working experiences in Key Enterprise Accounts and the complex deals execution.
• Bring out your best.
• SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
• We win with inclusion.
• SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
• SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected]
• For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
• Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
• Successful candidates might be required to undergo a background verification with an external vendor.

Experience:

8 years required

Skills:

Project Management, Negotiation, Industry trends, English

Job type:

Full-time

• Develop and execute strategies to grow existing client relationships, leading efforts to maintain high levels of client satisfaction, and ensuring long-term partnerships.
• Collaborate with clients to understand their business goals, and provide strategic solutions to help them achieve success. Lead the delivery of creative campaigns while ensuring timely and effective execution.
• Identify and implement upselling opportunities that align with client needs and incr ...
• Participate in pitching and securing new clients, contributing to business growth through effective lead generation and client engagement strategies.
• Manage and mentor a team of Account Executives, ensuring high performance and a positive, creative, and collaborative team culture.
• Maintain and strengthen relationships with key clients by acting as the primary point of contact and personally managing key accounts alongside the team.
• Work closely with other teams such as creative, marketing, and project management to deliver cohesive solutions for clients.
• Basic QualificationsA minimum of 8 years of experience in account management, including at least 3 years in a team leadership role.
• Experience in leading and managing teams, with strong leadership and mentoring skills.
• Proven track record in client growth and retention.
• Strong communication, negotiation, and presentation skills.
• Excellent command of the English, both written and spoken.
• Creative problem-solving abilities and a strategic mindset.
• A passion for delivering excellent client service and driving business growth.
• Familiarity with industry trends and best practices.
• Preferred QualificationsProven ability to work in a fast-paced dynamic environment.
• Proven ability to structure and manage complex negotiations to successful closure and delivery.
• Knowledge of how internet advertising technology works and the ability to explain it in ordinary terms.
• Experience building relationships with top marketing decision maker.
• Perks & Benefits Flat Structure As we continue to grow fast, we strive to retain our culture where everyone is heard, contributes, and grows with the company..
• Work-life Harmony We believe that quality time outside of work is important to sustaining a healthy and happy lifestyle.
• Remote Work Hybrid-mode activated! It comes with the package: flexibility, focus and productivity!.
• Urban Office One breath from Phrom Phong BTS. No sweat whatsoever! The office should also feel like a second home so we dedicated a lot of care and resources into building the best environment for you to wake up to every morning.
• Fun Workshop The best relationships are built over new experiences, that s why we have workshops filled with a range of activities for you to look forward to and enjoy.
• Game Tournament It s getting fun and competitive! Challenge doesn t only have to come from work. Own the championship and show the peeps how great of a gamer (and player) you are.
• Group Insurance Health comes first, we know, don t worry, we ve got you covered.
• Health & Wellness Only a healthy army wins the war. We invest to take care of you from physical, mental and happiness-level. Adopted health & wellness applications plus activities to make sure everyone here is on cloud nine