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Skills:

Public Relations, Budgeting, Purchasing, English

Job type:

Full-time

• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Skills:

Compliance

Job type:

Full-time

• Develop and implement HR strategies, policies, and programs aligned with the restaurant's business objectives and values.
• Provide strategic guidance and support to senior management on all aspects of human resources management, including talent acquisition, performance management, employee relations, compensation, and benefits.
• Lead recruitment efforts to attract and retain top talent, including developing job descriptions, conducting interviews, and overseeing the hiring process.
• Partner with restaurant managers to address employee relations issues, resolve conflicts, and promote a positive work culture.
• Develop and implement performance management processes to ensure accountability, recognize top performers, and support employee development and growth.
• Oversee compensation and benefits programs, including salary administration, incentive plans, and employee wellness initiatives.
• Ensure compliance with employment laws and regulations, including wage and hour laws, equal employment opportunity regulations, and workplace safety standards.
• Analyze HR metrics and trends to identify areas for improvement and develop strategies to enhance organizational effectiveness and employee engagement.
• Provide coaching and development opportunities to restaurant managers and staff to enhance leadership capabilities and promote career advancement.
• Stay informed about industry best practices and emerging trends in HR management and employee relations.
• Bachelor's degree in Human Resources Management, Business Administration, or a related field. Master's degree preferred.
• Minimum of 7 years of experience in human resources management, with at least 5 years in a leadership or managerial role within the restaurant or hospitality industry.
• Strong understanding of HR principles, practices, and regulations, with demonstrated experience in talent acquisition, employee relations, performance management, and HR policy development.
• Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels of the organization.
• Strategic thinking and problem-solving skills, with the ability to analyze data, identify trends, and develop effective HR strategies and solutions.
• Proven leadership abilities, with experience in leading and developing high-performing HR teams.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Strong business acumen and the ability to understand and align HR initiatives with organizational goals and objectives.
• Commitment to fostering a diverse and inclusive work environment and promoting employee engagement and development.
• Contact Information:-.
• Office of Human Capital.
• CW Tower
• Ratchadapisek Road,Huai Khwang Sub-District,
• Huai Khwang District, Bangkok 10310.

Skills:

Product Owner, Finance, Accounting, English

Job type:

Full-time

• To be product owner for lead, design and deliver the new global payment method and fintech services innovation products for payment gateway and e-wallet platform service.
• Study new features, business models, technology to improve and add values to customers.
• Provide product requirement for development and end to end process monitoring.
• Provide feasibility study of any payment solution business cases for Management approval.
• Work collaboratively with all key stakeholders (Finance, Accounting, IT, Compliance, Legal, Payment Partners, Sale team, Marketing, etc) to ensure the end customer has the best experience from market-fit product design with key strategic partners, sound business and operational processes and smooth business rollouts/operations in the area of related payments services/products.
• Other tasks as assigned from managements.
• Skills and QualificationsMale/ Female 28-35 years old.
• Bachelor or Master Degree in Engineering, Information technology, Marketing, Business Administrative or related field.
• Possess an experience in Product development, Financial service, Payment gateway at least 3 years.
• Excellent project management, presentation skill, negotiation, ability to multi-task, analytical and interpersonal skill as well as good team player.
• Proactive work ethic and good time management skill.
• Possess service oriented mind and able to work under pressure.
• Proficiency in standard business applications (i.e. MS PowerPoint, Word, Excel and etc ).
• Fluent in command of both spoken and written English and Thai.

Skills:

Product Owner, Scrum, Project Management

Job type:

Full-time

• Collaborating with prospective users and clients to understand and anticipate their needs and translate them into product requirements.
• Defining the vision for the product team and maintaining a cohesive vision throughout the process.
• Creating a product road map based on this vision.
• Managing the product backlog and prioritizing the tasks based on changing requirements.
• Overseeing all stages of product creation, including design and development.
• Monitoring and evaluating product progress at each stage of the process.
• Working with the product team and end-users to deliver updates and status reports.
• Participating in Scrum meetings and product sprints.
• Bachelor degree.
• At least 4 years of working experience.
• At least 2 years of working experience in Project Management.
• In-depth knowledge of Scrum and Agile Software Development Methodology.
• Working knowledge of product development architecture.
• Proficiency in the use of analytic tools and strong analytical thinking.
• Ability to prioritize effectively.
• Contact Information:-.
• Office of Human Capital.
• DIGITAL AND TECHNOLOGY SERVICES CO., LTD.
• Lao Peng Nguan Building, Tower 1.
• 333 Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.

Skills:

Product Owner, Market Research, Research

Job type:

Full-time

• Define and execute the product implementation and expansion for Big C Gift Card and other digital products in alignment with business objectives and client needs.
• Lead the end-to-end lifecycle of a product, from conception to launch, including market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.
• Collaborate with cross-functional teams, including technology, marketing, sales, and customer service to ensure a seamless product development process.
• Work closely with the development team to define detailed product requirements and ensure timely, high-quality delivery.
• Communicate product updates, performance, and strategies to stakeholders at all levels, including executives and clients.
• Understand Big C Digital s strategic and competitive position and deliver products that are recognized as the best in the industry.
• Drive user experience improvements and product enhancements to ensure clients satisfaction.
• Bachelor's or master's degree in Computer Science, Business Administration, Marketing or a related field.
• At least 3-5 years of experiences in Product Owner.
• Have knowledge and understanding of Payment and Digital Services Systems (IT Solution).
• Have ability to analyze and manage sales operations to achieve the company's goals.
• Good at communication, presentation and public speaking skills.

Job type:

Full-time

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

Skills:

Research

Job type:

Full-time

• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders.
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Works closely with CPO to establish each product s business value and support messaging, communication, and customer outreach as necessary.
• Facilitates release planning with stakeholders as well as weekly demos.
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Align outward facing product requirements and stakeholders.
• You have ability to develop methods and promote work standards among other employees of the company.
• You have proven skills in managing staff, coaching, resolving conflicts.
• You have strong communication skills to teach and convey messages in a professional form.
• You have the ability to create an atmosphere of trust and comfortable/ efficient work environment.
• You believe in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• You have proven knowledge of standard concepts, practices, and procedures within the retail industry.
• You have experience working in the development of with B2C digital products.
• You are a strong collaborator with cross-functional teams from tech, design, and business.
• You have experiences with managing data ingestion, storage, and processing, and collaborate with data professionals to design and implement advance analytics capabilities.

Skills:

Scrum, Product Owner, Quality Assurance, English

Job type:

Full-time

• Developing and maintaining the product strategy and roadmap in alignment with business goals.
• Defining and prioritizing the product backlog, ensuring it reflects customer needs and business priorities.
• Collaborating with stakeholders and the development team to make strategic trade-off decisions.
• Communicating the product vision and backlog effectively to the development team to ensure alignment and clarity.
• Writing and refining user stories, acceptance criteria, and other key documentation for the development team.
• Accepting or rejecting completed work items based on agreed-upon criteria to maintain product quality.
• Facilitating daily and weekly meetings with the development team to ensure progress and alignment on key work items.
• Reviewing and validating product increments to ensure they meet customer, stakeholder, and quality requirements.
• Advocating for customer feedback and user-centered design throughout the product lifecycle.
• Partnering with product management to align the product vision and build an actionable roadmap.
• Proven experience in digital product development and lifecycle management.
• Strong problem-solving, decision-making, and prioritization skills.
• Ability to effectively manage and refine the product backlog.
• Exceptional communication and collaboration skills, with the ability to work across cross-functional teams.
• In-depth knowledge of Agile and Scrum principles and their practical application.
• Strong analytical skills with the ability to generate actionable insights from data.
• High level of proficiency in written and spoken English.
• Experience with product analytics and leveraging data to inform decisions.
• Scrum Product Owner (CSPO or A-CSPO) certification.
• Familiarity with testing and quality assurance processes.
• Proficiency in the Thai language is highly desirable.
• 10 (15) days annual paid vacation.
• Flexible working hours.
• Hybrid working policy.
• Health & Life insurance.
• Free Lunch every Wednesday.
• Provident Fund.
• Learning Support.
• An office in the heart of Bangkok, connected with MRT Queen Sirikit station, with easy access to the highway.
• International work environment with over 25 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Product Owner, Finance, Procurement, English

Job type:

Full-time

• Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
• Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
• Identify problem/challenge and recommend right solution/workaround solution.
• Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
• Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
• Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
• Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
• Support the Lead Growing the technology team both business/technical knowledge.
• Bachelor's Degree in Computer Science or Engineering or Accounting IT.
• 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
• Call handling experience in project management and development lift cycle experience.
• Good Microsoft Office skills (Excel, Word, PPT).
• Excellent English skill.
• Project management and communication skills.
• Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
• Ability to prioritize and execute in high-pressured environment.
• Strong ability to analyze user requirements, make recommendations and implement solution .
• Strong problem solver with ability to lead the team to push the solution and progress.
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Product Owner, English

Job type:

Full-time

• Understand user needs, collect and analyze qualitative and quantitative insights.
• Work with the founders to deliver the product strategy and business impact.
• Set development priorities and maintain a consistently prioritized backlog.
• Translate product ideas and business requirements into concise users stories and tickets.
• Guide UX/UI design for new products and functionalities.
• Collaborate daily with the developer team to build products users love.
• Analyze product data/KPIs and take fast decisions to grow your products.
• Core product management skills we expect from you>3-5 years experience in a digital product management / product owner role.
• Highly analytical and data-driven, previous data analyst experience is a strong plus.
• Track record in developing digital products and measuring success based on KPIs.
• Start-up experience is a plus.
• Effective in communicating a clear product vision.
• Understanding of systems and technologies powering your products.
• Interpersonal, communication and (self-)management skillsBusiness driven with a passion to build great products.
• Able to communicate well in English (written and spoken).
• Great team player, eager to brainstorm and get things done.
• Ability to take a project from scoping through successful launch and KPI growth.
• Fast-paced, detail-oriented, well-structured and organized.
• Email: [email protected].
• Subject: (Senior) Product Owner - [Your Name].
• Why is this position interesting for you?.
• Please describe your most important digital product management success (or failure), what was your role in this, and which learnings have you gained from it?.
• What is your expected salary range?.

Experience:

5 years required

Skills:

Product Owner, Product Development, Scrum, English

Job type:

Full-time

• Collaborate with business stakeholders to identify technology enablers to grow the business.
• Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products.
• Work closely with development team to Create User Story, Epic, Story tasks including conduct agile development process with the team.
• Produce and review product requirements documents and work with the UX/UI team to finalize product specification.
• Manage and control the completion of projects, overseeing all aspects of solution implementation from start to finish to meet agreed scope, schedule and budget.
• Use metrics and data visualization to report progress and support data-driven decision making.
• Owns the product launch, conducts user acceptance tests, assists in framing and execution of test cases, and communicates post-launch feedback to business and platform product stakeholders.
• Provide the idea to improve products to meet customer needs (the idea must be based on the data driven).
• Working with TDD QA to create test cases as a requirement.
• Work closely with QA and business team to perform the UAT to make sure the highest quality of products.
• Analyze product usage and customer feedback to improve the product.
• Perform the product discovery process or job to be done to identify what customer really needs.
• Create product road map and plan.
• Provide data in all aspect to upper management for a decision making.
• Provide the project status report to upper management.
• Motivate and drive team to provide the highest productivities.
• Cooperate with all parties to make work go smoothly.
• Reduce conflicts between all working parties in various departments.
• Do the Risk and Mitigation plan.
• Present the status of the product development to Upper Management.
• Bachelor s degree in information technology, Computer Science or related fields.
• 5+ years of Scrum-based Agile project management experience, have worked on large, scaled projects.
• Proven experience as a technical product Manager/Owner or similar role and 5+ years of work experience in digital product design, planning for products solution, products feature prioritization and implementation.
• Good Understand concept of SQL Command, API, Database design, Web/Mobile development, Micro Service Development.
• Good command of both spoken & written English.
• Strong leadership and people management skill.
• Great Emotional control.
• Self-motivated, eagerness to learn and embrace new challenges.
• Good Team working.
• Positive thinking.
• Willing to work with any assigned tasks.
• Willing to help each other.
• Do the best with every assigned tasks.
• Location: True Digital Park, Bangkok.

Skills:

Energetic, Italian, English

Job type:

Full-time

• Greeting and seating guests.
• Answering phones and assisting where needed in the restaurant operation.
• Coordinating guest reservations.
• Communicating and building rapport with guests while providing above and beyond service to achieve maximum guest satisfaction.
• Confirm guest orders including any special needs or requests from the lounge server using the hotel s point-of-sales system; check completed orders with the guest s original order.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Work harmoniously and professionally with co-workers and supervisors.
• Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
• What You Will Bring.
• One to two years previous experience in Food & Beverage outlet.
• Well personality and well groomed.
• College education or equivalent experience;.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

3 years required

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Italian Restaurant Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Restaurant Manager who share a passion for excellence and who infuse enthusiasm into everything they do. The Restaurant Manager Plans, organizes, controls and directs the work of employees in the Hotel s All-Day or Fining Dining Restaurant while ensuring guest satisfaction. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English.
• Train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors to ensure that established cultural and core standards are met.
• Maintains a working knowledge of food, wines, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• The ability to drive the departmental goals.
• Take an active role to meet the financial goals of the restaurant to meet the financial goals.
• Maintain the concept and position of the bar in the community.
• Maintain knowledge of competition and industry trends.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Work with the Head Bartender, Sommelier and DOFB to constantly develop wine/cocktail knowledge and service in line with bar concept.
• Oversee the restaurant schedule to ensure proper coverage for operations.
• Control and manage of OE inventories, breakages, requisitions.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of operating a restaurant. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Ideally have a diploma / degree in hospitality or a vocational training in food & beverage.
• Minimum of two or three years experience working in a managerial capacity, experience in restaurant hotel operations or other luxury environment.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.