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Skills:
Research, English
Job type:
Full-time
Salary:
negotiable
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Base Salary + On duty Allowance 100฿ / day + Service Charge.
- Full working rights for Thailand only.
- Previous experience in similar role 2 - 3 years.
- F&B background.
- Customer care skills.
- Attention to detail.
- Ability to work under pressure Autonomy & initiative.
- Ability to handle a complex and multi-faceted role.
- Excellent level of English.
- Motivational skills.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected].
5 days ago
Skills:
Research, English
Job type:
Full-time
Salary:
negotiable
- To ensure all teams have up to date information prior to each service.
- To answer the telephones promptly, courteously and following the relevant judging standards.
- To handle and accurately process all reservation enquiries ensuring that the maximum possible rate/sale is achieved, in conjunction with restaurant director.
- To pass all special guest requirements to the relevant department required to act upon them.
- To accurately take and process all cancellations and amendments.
- To accurately enter into the reservations system details of the reservation, including correcting guest profiles and to research guests prior to their arrival.
- To accurately file all correspondence relating to reservations processed.
- To welcome guests with warmth and courtesy according to required standards.
- To assist guests with their belonging and ensure that they are returned without delay.
- To observe and to anticipate guest s needs.
- Glean personal and relevant information relating to VIP guests.
- To support the management ensuring a smooth, pleasant and efficient service.
- To use up selling techniques to exceed guest expectations and increase revenue.
- To ensure that the manager is kept informed of all guest comments and complaints.
- To create personalised menu.
- To assist with the service when required in the lounge and restaurant - offering a knowledgeable and friendly service.
- To revise floor plan and check floor is set correctly.
- To use the booking sheet to check name, and refer to guests appropriately.
- To set up and to maintain a nice working area.
- To follow opening / closing duties to required standards.
- Other duties as assigned by superiors.
- Organized the seating.
- Knowledge -Standards of service, reservation practices, customer engagement.
- Hospitality.
- Fluency in Thai & English, conversational ability in one other Asian language preferred.
- Previous experience in similar role 5 years.
- F&B background.
7 days ago
Experience:
1 year required
Skills:
Enthusiastic, Work Well Under Pressure, Teamwork, Arabic, English
Job type:
Full-time
Salary:
negotiable
- Provide excellent customer service.
- Attend client queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
- Ensure that all client requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
- Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
- Act and suggest on improvement opportunities identified during daily work.
- Qualifications Service oriented and interested in the function of customer service.
- 1+ year experience in hotel reservation, hotel receptionist or call center business. Fresh Graduate also welcome.
- Good spoken and written in English and Arabic.
- Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
- Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
- Proactive, driving for result and teamwork spirit.
- University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
- Work based in Bangkok, Thailand.
- Able to work in shifts.
- You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
- As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
- Have the opportunity to build strong and lasting business relationships and friendships from around the world.
- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.
1 day ago
Experience:
No experience required
Skills:
Negotiation, English
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable
- ประสานงานและติดตามการแก้ปัญหาข้อร้องเรียนกับหน่วยงานต่างๆ และลูกบ้าน.
- จัดตั้งนิติบุคคลให้บรรลุเป้าหมายของบริษัทฯ โดยประสานงานกับผู้เกี่ยวข้องทั้งภายในและภายนอก.
- จัดกิจกรรมเพื่อเสริมสร้างความสัมพันธ์ระหว่างลูกค้าในโครงการหรือกับบริษัทฯ.
- งานอื่นๆ ตามที่ได้รับมอบหมาย.
- จบการศึกษาระดับ ปวส.ขึ้นไป ไม่จำกัดสาขา (พิจารณารับนักศึกษาจบใหม่).
- หากมีประสบการณ์ในงานด้านธุรการ/ประชาสัมพันธ์ หรือธุรการอาคาร/หมู่บ้าน จะได้รับการพิจารณาเป็นพิเศษ.
- มีทักษะในการประสานงาน การเจรจา และมีมนุษย์สัมพันธ์กับผู้อื่นเป็นอย่างดี.
- บุคลิกภาพดี.
- ทำงานภายใต้ภาวะความกดดันได้ดี.
- สามารถใช้โปรแกรมคอมพิวเตอร์พื้นฐานได้ (MS Office).
- เป็นงานประจำ สามารถปฏิบัติงาน 6วัน/สัปดาห์ (ไมได้หยุด เสาร์-อาทิตย์) และประจำโครงการที่ได้รับมอบหมายได้.
- หากสามารถสื่อสารภาษาอังกฤษได้จะพิจารณาเป็นพิเศษ.
5 days ago
Send me latest jobs forreceptionist
Receptionist - General Job Description and duties.
Overview:A receptionist is a professional who is responsible for providing administrative and customer service support to an organization. They are the first point of contact for visitors, customers, and clients, and they are responsible for greeting them, answering their questions, and directing them to the appropriate person or department.
Common Responsibilities:
Greeting Visitors:
Receptionists are responsible for greeting visitors, customers, and clients, and providing them with information about the organization.
Answering Phones:
Receptionists are responsible for answering incoming calls and directing them to the appropriate person or department.
Scheduling Appointments:
Receptionists are responsible for scheduling appointments and managing calendars.
Data Entry:
Receptionists are responsible for entering data into the organization's computer systems.
Filing:
Receptionists are responsible for filing documents and maintaining records.
Other Administrative Tasks:
Receptionists may also be responsible for other administrative tasks, such as ordering supplies, preparing documents, and managing mail.
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