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Skills:

Accounting, Finance, Research, English

Job type:

Internship

• Leveraging an extensive global network, our M&A team provides sector-focused advice on the sale process from strategic positioning to close, and we help execute acquisitions, alliances and mergers. As part of this team you may also advise C-suite executives and boards on evaluating strategic alternatives in the context of transactions.
• This team is part of the wider Strategy and Transactions team at EY, which helps clients explore and develop strategic growth opportunities in existing and new markets. ...
• Be responsible for supervising and actively participating in assignments, mainly focusing on debt restructuring and cash monitoring. Helping businesses in which are under distress; reviewing budget and financial forecast, building financial projection/financial modelling, and then monitoring the financial/accounting operation. Also,to work are mainly separated into two parts; financial projection (finance background) and cash monitoring and also reviewing accounting documents for approval.
• Transaction Diligence focus on buy-side and sell-side financial due diligence, examining the financial and business risk for M&A transaction in particular by analyze the financial impact of a transaction. Consider the commercial and strategic priorities, and synergies to maximize the value of the transaction for our clients and also understand the key business drivers, co-develop our approach with the client and provide value to the client through insights, factual conclusion and advice, etc.
• Valuation and Business Modelling team advising on business plans, transactions, decision support, optimization and review of all types of business for a diverse range of clients.
• Build financial models for business valuation; valuation for financial report (Fair value) - PPA (Purchase Price Allocation) and impairment testing and valuation for M&A as IFA (Independence Financial Advisor).
• Advise on the evaluation of all types of businesses, projects and securities, intangible assets and financial instruments.
• Prepare financial/tax reporting, mergers & acquisitions, advisory for capital transformation, investment and business growth plans.
• Manage and deliver projects and teams of people and work within a diverse and highly professional group of valuation and business modeling specialists.
• Manage infrastructure advisory projects, client relationships, and supervise team to do the tasks, research news, identify opportunities.
• Assist clients in infrastructure project development, in which include but not limited to project finance, feasibility analysis, Public Private Partnership structure (PPP), etc.
• Perform research to update infrastructure investment status and Government investment plan.
• Perform financial feasibility analysis and identify project risks as well as propose mitigation plans.
• Coordinate with other advisors and lead team to perform assigned tasks.
• Manage project timeline and client relationships.
• Write the report explaining the procedures performed as well as outcome (financial and non-financial).
• Senior year with degree in Finance, Accounting, Economics or business related fields.
• Interested in Corporate Finance or Financial Advisory related.
• Be able to work well in a dynamic environment and demanding situations.
• Excellent command of spoken and written both Thai and English.
• Be able to work full time internship (5 days per week).

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
• Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost).
• Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed.
• Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant.
• Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully.
• Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s).
• Full responsibility for regular or ad-hoc tasks.
• Minimum Bachelor's Degree or above.
• 3-5 years in ecommerce, merchant growth or new business unit setup.
• Very strong analytical skills, with good numerical sense.
• Able to design and execute programs end-to-end.
• Proficient in English, and fluent Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

English

Job type:

Full-time

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. The Moderation Team is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. Responsibilities.
• Develop and implement Moderation Standard Operating Procedures (SOP) programs.
• Lead in country moderation SOP design and deliver timely and clear updates to internal teams to enable front line operations and to deliver high quality moderation results.
• Manage day-to-day policy development workflows, related guidelines, updates and be the single point of contact and liaison to the overall governance and policy team and other cross functional stakeholders.
• Conduct analysis and draft existing and new moderation guidelines for partners, products and contents with a focus on safety issues.
• Gather insights and identify key business requirements for cross-functional teams and business partners.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Work with other program managers to identify risks and opportunities across multiple projects within the department.
• Work closely with quality and training teams to identify struggling areas that should be addressed through learning solutions.
• Bachelor's Degree in business administration, project management or policy related fields.
• 3+ years of working experience in project or program management.
• Track record in crafting and operationalising moderation guidelines in the tech industry.
• Familiar with internet governance management, with a certain level of business sensitivity and risk awareness.
• Preferred Qualifications.
• Master's degree in business administration or policy related fields.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Digital Marketing, Social media, Automation

Job type:

Full-time

• Responsible for overall strategies and implementing Big C Loyalty Program campaigns and activation both points earn and burn scheme including point privilege deals with partners to make Big C Loyalty program best in class in retail business.
• Plan, implement, and measure campaign s KPI and ROI for all loyalty campaigns in order to retain, reward loyal customers and win back customers as well as benchmarking with competitors.
• Lead 360-degree end-to-end communication strategy for Big C Loyalty program covers o ...
• Strong Analytical ability to evaluate end to end campaigns result and able to make data for action by identifying opportunity to launch loyalty campaigns and recommendation for better campaign results.
• Managing budget to meet performance goals (KPIs & ROI).
• Manage and create excitement loyalty campaign to increase customer engagement.
• Manage Big card privilege partners for the best deals.
• Manage CRM system to ensure campaigns or promotion launching as planned.
• Working with merchandising team to offer strong point burn and earn strategies in each campaign.
• Give requirement for develop user interface and system in Mobile application, Line, In-store system.
• Ready to take and fast response on special project for strategy and manage within timeline.
• Collaboration with internal departments such as corporate trade plan, marketing communication, digital marketing, MIS, merchandising team.
• Campaign forecasting and simulation.
• Campaign analysis and recommendation.
• Bachelor's degree in Marketing, Business, or a related field. A master's degree may be preferred.
• Proven experience in loyalty marketing, CRM, or customer retention.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills.
• Proficiency in marketing automation and CRM software.
• Creative thinking and problem-solving abilities.
• Knowledge of consumer behavior and market trends..

Experience:

3 years required

Skills:

Market Planning, Marketing Strategy, English

Job type:

Full-time

• Attend to enquiries through phone, email, university fair and walk-in customers.
• Assist and coordinate with Work Exchange teams in developing and implementing marketing annual plan.
• Implement marketing strategies to increase sales.
• Manage and coordinate activities of exhibitions, events, and advertising to promote programs.
• Any other duties assigned by the departments.
• Thai nationality.
• Bachelor s Degree in any fields.
• Proficiency in English and computer literacy (Microsoft Office).
• Pleasant personality, strong service - mind, basic organizational skill, good team working
• and good communication skills.
• Preferred experience in Work and Travel USA program.
• Have valid driver s license and able to drive for working is advantage.
• Able to travel up-country.
• Social Security.
• Accident and Health Insurance.
• Performance Bonus.
• Provident Fund.

Experience:

6 years required

Skills:

Finance, Contracts, Negotiation

Job type:

Full-time

• Works as a member of a team responsible for the day-to-day activities of customer accounts, ensuring timely product deliveries and on-schedule project/program completion.
• Develops action plans to address deviations from planned conditions.
• With guidance from more experienced team members, manages customer account profitability, including forecasting, planning, and monitoring the efficiency and execution of strategies.
• Actively participates in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction on a daily basis and through formal channels (customer surveys, self-assessments, complaint management, problem resolution, and satisfaction management).
• Communicates frequently with customers to ensure their satisfaction with the company and its products.
• Coordinates and hosts regular or as-needed program tracking meetings with customers and internal account team members to ensure ongoing communication and up-to-date progress/status reporting.
• Receives and resolves customer issues and complaints. Monitors the impact of order changes on inventory.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Collaborates with cost engineering, finance, and Supply Chain Management (SCM) staff to coordinate efforts in analyzing costs and price variances.
• Knowledge/Skills/Competencies.
• In-depth knowledge of the manufacturing process, schedules, scheduling requirements, and Supply Chain Management (SCM).
• In-depth knowledge of the business issues associated with manufacturing Printed Circuit Boards (PCBs).
• In-depth knowledge of product pricing, contracts, and contract negotiations.
• Thorough understanding of business risks and price composition (value-add and materials).
• Excellent customer contact, negotiation, and problem-resolution skills.
• Strong presentation, database management, and computer skills.
• Ability to manage multiple, detailed projects to successful completion under tight deadlines.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight deadlines.
• Typical Experience.
• At least 6 years of experience in manufacturing and supply chain management, with a strong focus on PCB manufacturing business practices, including pricing, contracts, and risk assessment.
• Proven expertise in customer relationship management, negotiation, and problem resolution, coupled with advanced presentation, database management, and computer skills.
• Demonstrated ability to manage complex projects under tight deadlines and lead diverse teams to achieve high production goals.
• Typical Education.
• Bachelor's degree in Engineering, Business Administration, Supply Chain Management, or a related field.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Compliance, Agile Development, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• We are looking for a SOP Program Manager (PM) with the ability to resolve Selling Partners escalations, building & refining robust processes (SOP) and identifying opportunities for reducing effort in the Selling Partner experience. Responsibilities SOP Development and Improvement.
• Develop SOPs for Seller Support, and Creator Support teams to ensure alignment with best practices and compliance standards.
• Understand problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across external teams.
• Monitor the effectiveness of resolutions and continually refine processes to improve operational outcomes.
• Effectively manage project and stakeholder meetings, drive discussions to conclusions, and keep programs on track.
• Proactively identify problems and opportunities and perform root cause analysis/diagnosis leading to significant impact.
• Facilitate tech changes and updates.
• Create and maintain system documentation and provide training and support to team members and others as needed to ensure processes and procedures are understood and followed.
• Work closely with department heads to understand operational needs and incorporate them into SOPs.
• Conduct regular audits and process reviews to ensure SOPs are up-to-date and reflect current practices.
• Resolution Program Management.
• Lead the resolution by identifying recurring issues, analysing root causes, and implementing solutions to prevent future occurrences.
• Promptly escalate critical/high-risk cases to the appropriate authority.
• Manage and respond to internal/external partner enquiries escalated by vendor teams quickly, proficiently and professionally.
• Collaborate with cross-functional teams to address challenges and ensure timely resolution of issues.
• Look for opportunities to identify ongoing issues and eliminate repeat complaints, reduce escalation rate in order to enhance the operating process and improve overall partner experience.
• Leverage rapid, agile development techniques and processes to create content for a rapidly changing environment.
• Lead process improvement efforts.
• Bachelor's degree or equivalent practical experience required.
• 3+ years of operations, program, or project management experience, ideally involving SOP development.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Six Sigma or other process design certifications advantageous.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• We are looking for talented individuals to join us in 2025. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• TikTok Shop Graduate Development Program.
• TikTok Shop Graduate Development Program is a 24-month long graduate trainee program, aimed at developing budding talents to be well-versed with the e-commerce world. From Day 1, you will be a full-time employee in a tailored program that consists of multiple job rotations where you will experience and learn about the different roles in our e-commerce team. Engage and empower sellers, participate in running campaigns, build strong networks with leading brands and creators, and more! Upon completing the program, you will seamlessly transition into a new role within our E-Commerce team, further advancing your career with us.
• Seller Acquisition and Incubation.
• Acquire and help sellers of small and medium enterprises to have a smooth onboarding experience on TikTok Shop, improve their growth and performance through knowledge transfer, training, progress tracking, and empower sellers to become successful on the platform. Account Management.
• Work with bigger brands in the market and manage more complex services to improve growth and performance of our brands. Campaign Management and Integrated Marketing.
• Keep our communities engaged and achieve maximum sales through our various TikTok Shop marketing campaigns happening all year round. Work with our marketing team to build awareness of TikTok Shop and create mega campaigns which will impact the whole platform. Creator Management.
• Coordinate and work with our top and long-tail creators to help them be successful as they grow together with TikTok Shop. Become a TikTok Shop relationship manager for our multi-channel networks and TikTok Shop partners, ensuring a win-win relationship for our client's brands and our company. And/or other tasks assigned to you by the company.
• Please note that actual journeys and rotations may vary based on business needs and trainee performance.
• Perks and Benefits.
• Competitive salary and benefits.
• Robust training program designed to support each rotation.
• Extensive learning opportunities from peers.
• Opportunity to lead and contribute to high-impact projects.
• Inclusive and diverse work environment.
• Pathway for career growth and leadership development.
• Bachelor's degree or Master's degree in any field with up to 1 year of full-time work experience.
• Intellectual curiosity and the ability to rapidly learn new concepts and skills.
• English proficiency.
• Preferred Qualifications.
• Exposure to e-commerce or consulting.
• Participation in case competitions.
• Application - 1 August 2024 to 13 October 2024.
• Online Assessment - August to October 2024.
• HR Interview - August to October 2024.
• Business Interview - September to November 2024.
• Individual Case Study Presentation - September to November 2024.
• Final Interview with Senior Leader - September to November 2024.
• Offer - October to December 2024.
• Onboarding & Start - June/July 2025.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy. If you have any questions, please reach out to us at [email protected].

Experience:

2 years required

Skills:

Finance, Legal, Project Management, English

Job type:

Full-time

• Attractive compensations and benefits, amazing offices in heart of Bangkok, relocation support.
• Be part of young and multinational global team in Bangkok HQ (15+ nationalities in Partner Programs team).
• Work on various strategic projects from idea stage until global rollout and scaling.
• 360 visions on supply operations and strategy as you will work with supply, product, performance marketing, partner services, finance, tax and legal, pricing teams.
• Mentorship + various opportunities for advancement throughout the business.
• Operations: ensuring the smooth operations of all related processes and finding ways to improve the efficiency and reduce the margin of error.
• Project Management: come up with initiatives to reach business targets, plan milestones and deliverables, allocate tasks, manage stakeholders, measure performance and deliver results impacting business.
• Go-To-Market Strategy: develop pilot, testing and global rollouts plans for new programs, products and updates.
• Stakeholder Management: align objectives and deliverables with colleagues in finance, legal, product, marketing and partner services departments.
• Reporting: Enhance and streamline reports for senior leadership with help of Analytics team and deliver actionable insights.
• Research and presentations: Present your findings and insights to relevant stakeholders, auditors and senior leadership team on a regular basis.
• Country coordination: Support local country teams to grow portfolio size of our solutions, help to answer their questions, provide them with actionable insights.
• Kick-start new ideas:find new opportunities and bring them into action. Based on data you see opportunities and come up with concepts to test and implement them.
• Minimum 2 years of experience in top tier consulting firms, international tech companies, fast growing internet / tech startup.
• Experience in project management and handling tickets and operations.
• Familiarity with SQL, Data Analysis, Excel skills, PowerPoint and presentation skills.
• Bachelor's Degree or higher from a top university with a quantitative, finance or engineering degree, advanced business degrees. MBA from a top school is preferred.
• Ability to communicate fluently in English.
• Experience in doing some country coordination or supporting of regional offices.
• Proven track record in Consulting Projects / Project Management / Business Planning, business or financial analysis.
• Intellectual curiosity, ability to learn fast.
• A team player who work well with multiple stakeholders in a multicultural environment.
• Open for Thai local candidate.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Skills:

Content Creator, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Identify affiliate-creator business opportunities both at the partner and individual creator level in order to come up with partnership for acquisition plan, both for long-term and quick-win scenario.
• Design and co-ordinate cross-functionally to solidify the right fit incubation program/approach both online and on-ground for each creator segmentation from longtail creator to off-platform established creator to make them succeed in the e-commerce area.
• Project manages to ensure incubation program/event outcome (GMV growth), while keeping a healthy relationship with partner and creator.
• Supervise external agency in scale approach execution according to target and budget assigned.
• Minimum Bachelor's Degree or above.
• English proficiency.
• 3+ years of experience in partnership or project manager area.
• A good understanding of content creator landscape.
• Impressive interpersonal skills and stakeholder management in order to drive business outcomes.
• High sense of ownership and ability to manage end-to-end processes with minimal guidance.
• Collaborative and adaptive mindset that is able to pivot contribution to business needs.
• Comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

YouTube, Research, Public Speaking, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Train, plan, develop educational content for Thai TikTok Shop creators through self-generated educational presentation and content on various platforms (i.e. TikTok, Facebook, YouTube, Company Website, others), in line with global policies and local strategies.
• Expand outreach channels to communicate with Tiktok Shop creators and control quality of educational content such as articles.
• Actively research market trends including products, contents, community best practice & collaborate with cross-functional teams in order to get sufficient inputs to strategically create promotional and educational materials or projects for creator growth.
• Design and initiate creator engagement programs based on current situations to elevate engagement with creators and help them increase their e-commerce transaction.
• Drive and track performance of TikTok Shop Creator education and engagement activities.
• Minimum Bachelor's degree or above with 2-3 years of relevant experience.
• Had experience of education & training, e-commerce, community development or creator management before.
• Strong understanding of content, especially TikTok, Instagram, YouTube, and other content driven platforms.
• Good communication, data driven, strong execution, collaborative, and time management skills; comfortable working in a fast-paced and dynamic environment.
• Comfortable with public speaking (both offline and online) with track records of motivating and/or inspiring community.
• Proficient in English and Thai.
• Direct experience of being a TikTok creator or TikTok Shop creator.
• Familiar with different social apps and tools such as LINE, Facebook, YouTube etc.
• Experience in content production field (i.e. video editing).
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Social media, eCommerce, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.
• Oversee, plan, implement, and execute seller pitching programs.
• Determine and prioritize key programs (e.g. Campaign, tasks) to pitch to unmanaged sellers in each month.
• Coaching team members on how to pitch to sellers to uplift productivity whilst a healthy workload maintained.
• Analyze why sellers are not joining key programs and recommend solutions to increase unmanaged seller join rate.
• Collaborate with xFn i.e., category, marketing, camapign, product, data, etc. to understand key program requirements to roll out.
• Drive the function through strategic initiation, execution, monitoring, measurement, and adjustment to align with company direction.
• Managing the day-to-day activities of the team.
• Motivating the team to achieve organizational goals.
• Experience and skills to manage 3+ team members.
• Full responsibility for regular or ad-hoc tasks has been assigned.
• Bachelor's Degree or above.
• 3-5 years of experience in team management or vendor management.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, digital trends landscape, and comfortable working in a fast-paced and dynamic environment.
• Proficient in English and Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Direct experience in ecommerce platform is preferred.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Multitasking, Professional publications, Microsoft Office, English, Mandarin

Job type:

Full-time

• Handle incoming calls, emails, and chat inquiries, as well as outbound calls related to client products, customized orders, and services.
• Provide accurate order and return status updates to customers.
• Identify and assess customer needs, ensuring they are addressed or routed to the appropriate support channel.
• Follow established client processes and procedures, making updates when required.
• Gather and report customer feedback on products, websites, and advertising.
• Assist customers in locating authorized dealers who carry client products.
• Conduct call backs when necessary to resolve customer inquiries, including contacting shipping carriers or customers for further details.
• Demonstrate a strong customer service orientation, ensuring a high level of professionalism and customer satisfaction.
• Effectively communicate with customers, maintaining a professional and courteous tone at all times.
• Must be able to work in assigned shift schedules.
• 5 working days per week (Rotational shifts may apply).
• Foreign nationals are welcome to apply.
• Fluency in Mandarin (Traditional Chinese) and English (minimum B2 level).
• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Strong customer service skills, with a focus on professionalism and customer satisfaction.
• Ability to handle multiple tasks and inquiries efficiently.
• Strong problem-solving and communication skills.
• Visa & Work Permit Sponsorship for eligible candidates.
• Relocation Package for international hires.
• Performance-Based Incentives.
• Health Insurance & Social Security.
• Annual Salary Increment & Bonuses (as per company policy).
• Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
• Company-Sponsored Entertainment Events throughout the year.
• Annual Health Checkups (as per company policy).
• Special Rewards & Points Program for redeeming gifts, vouchers, and more.

Experience:

No experience required

Skills:

Good Communication Skills, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Skills:

Compliance, English

Job type:

Full-time

• 2~3 years of experience in HR operations;.
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;.
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);.
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;.
• Highly proficient and excellent communication skills in English.
• Preferred Qualifications.
• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;.
• High level of discretion, confidentiality, and ethics;.
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;.
• Experience in setting up relationships & handling trade unions is a plus.

Experience:

1 year required

Skills:

Finance, Negotiation, IP License, Sales

Job type:

Full-time

• นำพาลูกค้าไปสู่เป้าหมายทางการเงินที่ต้องการ โดยใช้ความรู้ ด้านเครื่องมือทางการเงิน
• (ตัวอย่างเครื่องมือทางการเงิน เช่น นำเสนอสินค้าประกันทุกประเภท, Unit Linked, Mutual Fund, Stocks).
• ให้ความรู้ทางการเงินได้ทุกประเภท.
• เรียนรู้การสร้างและบริหารทีม.
• วางแผนทางการเงินแบบพื้นฐานถึงระดับสูง.
• ติดตามผลการดำเนินงาน และบริการหลังการขายให้กับลูกค้า.
• มีคอร์สอบรมพัฒนาทักษะที่จำเป็นและเกี่ยวข้อง เช่น ความรู้เรื่อง ประกัน และการลงทุน, ทักษะการขาย, ทักษะการบริหาร, การพัฒนาบุคลิกภาพ และความเป็นผู้นำ (Leadership) และอื่นๆ.
• Partners ที่เรากำลังมองหา.
• จบปริญญาตรี สาขาใดก็ได้.
• Positive Thinking มีทัศนคติดี.
• ตรงต่อเวลา รักในการเรียนรู้ ชอบความท้าทายสิ่งใหม่ๆ.
• เป็นคนไม่ยอมแพ้ ชอบความท้าทาย รักการเรียนรู้.
• มีเป้าหมายและแรงบันดาลใจ.
• มีความสนใจ เกี่ยวกับ การประกัน การเงิน การลงทุน การวางแผนภาษี.
• อยากมีประสบการณ์การขายหรือความรู้ทางการเงินจะพิจารณาเป็นพิเศษ.
• มีประสบการณ์การทำงานในสายงานที่เกี่ยวข้อง 1-2 ปี.
• การฝึกอบรมทักษะที่เกี่ยวข้องอย่างต่อเนื่อง เช่น อบรมและติวให้มี IC License, CFP, AFPT หรือหลักสูตรทางการเงินระดับสากล.
• โอกาสก้าวหน้าทางอาชีพตามผลงาน.
• ค่าคอมมิชชั่น.
• ท่องเที่ยว.
• วันหยุดสามารถกำหนดได้.

Job type:

Full-time

• Manage programs (multiple projects per program) of medium complexity (technology, organizationally). Lead cross-functional, global core team(s), kick off programs, establish schedules and drive meetings.
• Present and communicate status to the business leaders and customers. Review and interpret customer specifications and provide customer feedback.
• Coordinate site-wide deployment efforts.
• Implement change as directed in the product lifecycle process and recommend process improvements.
• Plan the overall program and monitor the progress. Drive the creation, review, approval and update of the Program Plan/WBS including resources.
• Daily program management throughout the program life.
• Drive the program core team to meet or exceed program objectives (Cost, Quality, Schedule, Features, Fulfillment/Continuity of Supply, Solution delivery across products & service offerings, Customer Specific Needs).
• Define the program governance (controls).
• Manage the program s budget. Forecast actuals against plan/quote for income/revenue, cost/labour & expense.
• Manage risks and issues and taking corrective measurements.
• Coordinate the projects and their interdependencies. Manage and utilize resources across projects.
• Align the deliverables (outputs) to the program s outcome with the aid of the business change manager.
• Manage the main program documentation, such as the Program Initiation document.
• Knowledge/Skills/Competencies.
• Refer to technical skills below.
• Typical Experience.
• Over 8 years.
• Typical Education.
• Bachelor degree or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

No experience required

Skills:

Problem Solving, Good Communication Skills, English, Mandarin

Job type:

Full-time

• Provide the full suite of customer service offerings (including bookings, enquiries, supply requests) to Key Account customers in addition to customized contracted services (eg. Reporting etc.).
• Prepare written correspondence to customers when required to furnish information requested by customers or in dealing with complaint resolution.
• Proactively inform customers on shipment delays and potential service failures.
• Make joint visits to key account customers with sales staff as and when necessary to solicit feedback to improve the service provided to the customers.
• Actively handle customers billing enquiries by liaising with Finance to ensure satisfactory resolution.
• Complete weekly, monthly and quarterly reports as required by customers, management and/or the sales team per prescribed time frames/intervals.
• Bachelor's Degree in Business Administration (preferable) or equivalent.
• 2 years experience in Customer Service in service-related industry, handling and resolving customers issues and complaints.
• Preferred Experience in Logistics company/industry.
• Good in presentation skills, customer-facing and interaction skills, software skills (Word, Excel, Powerpoint), Software skills.
• Project Management skills and Negotiation and interpersonal skills.
• Good command in written & spoken English.
• Good command in spoken Chinese (HSK 5).