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Skills:

Multitasking, Work Well Under Pressure, AutoCAD, English

Job type:

Full-time

• Initiative the idea for decoration including propose concept and design for VM tools, props, etc. for seasonal theme display, large scale pop-up, small-scale pop up (Highlight in selling area), zone renovation VM and Outside Sale Pop up.
• Responsible for seasonal theme display, large scale pop-up, small-scale pop up (Highlight in selling area), zone renovation VM (developing plan-o-gram design) and outside sale pop up including.
• Support others requests such as provide site measurement for merchandiser and market ...
• Work end-to-end of VM (Design Concept - Set up Window Display).
• Bachelor degree in related field.
• Has at least 10 years direct experience in store VM focusing on fashion business.
• Excellent communication both in English and Thai.
• Dealing with global principle brand (Offline, Online meeting).
• Able to work independently with minimum supervision, multitasking, and able to work well under pressure.
• Excellent is Design programs e.g. Photoshop, Illastrator, AutoCAD, Sketchup.

Skills:

Marketing Strategy, English

Job type:

Full-time

• Analyze their designated territory and develop a sales plan to achieve their sales target aligned with marketing strategy.
• Comprehend in-depth knowledge on core products and be able to convey fluently key message to customers at both individual and group level.
• Develop partnership with key accounts to fulfill their medical needs by company products or services.
• Develop new business opportunities with existing and potential customers.
• Report monthly on their activities and competitors activities.
• Utilize effectively of all assigned Company s resources to achieve sales and marketing objectives.
• Be knowledgeable and up-to-date on market information, competition, selling skill, and other information required to achieve the Company s objectives.
• Handle complaints from customers and ensure satisfactory solutions are obtained for both customers and the Company.
• Act as a role model for sales professionals.
• Bachelor s degree in Science, Pharmaceutical Sciences/Master s degree in MBA, Marketing or related fields.
• Having sales and marketing experiences in pharmaceutical industry at least 5 years.
• Have been working as Assistant PM or PM will be advantage.
• Knowledge of marketing concepts, strategic thinking, strong interpersonal and communication skills.
• Good marketing analysis and good business planning skills.
• Proactive, highly motivated, well-organized and good interpersonal skills.
• Excellent presentation/training skill.
• Computer literate and strong command of both written and spoken English.
• Able to travel with own transportation.

Job type:

Full-time

• We are seeking a dynamic and knowledgeable Product Education and Training Manager for our Aesthetic Products division. This role will be responsible for developing and implementing comprehensive training programs that enhance the understanding and effective use of our aesthetic products among healthcare professionals and clients. The ideal candidate will possess a strong background in aesthetic medicine, excellent communication skills, and a passion for educating others about innovative products and techniques..
• Design, develop, and implement efficient training programs focused on aesthetic products, application techniques, and best practices.
• Create engaging training materials, including curriculum guides, presentations, videos, and hands-on workshops tailored for various audience.
• Organize and facilitate workshops and seminars to demonstrate product usage and techniques in aesthetic procedures.
• Stay updated on the latest industry trends, product advancements, and emerging technologies in aesthetics to provide current and accurate information during training.
• Foster strong relationships with product development teams to ensure that training materials reflect the latest products and techniques.
• Collaborate with sales and marketing teams to align training initiatives with promotional strategies and product launches.
• Assist in creating promotional materials and resources that support the sales team in delivering product education effectively.
• Gather and analyze feedback from training participants to continually improve program content and delivery methods.
• Track performance metrics and training effectiveness, providing regular reports on participant engagement and satisfaction.
• Partner with key opinion leaders (KOLs) and industry experts to enhance the credibility and relevance of training programs.
• Work with customer support teams to address common queries and develop FAQs or training aids for quick reference..
• Bachelor s degree in Nursing, Aesthetic Medicine, Medical Science, Education, or a related field. Advanced degree or certification in aesthetic medicine preferred.
• Minimum of 5 years of experience in training, education, or clinical support within the aesthetic or medical device sectors.
• Proven experience in developing and delivering training programs in aesthetic procedures and products.
• Strong knowledge of aesthetic treatments and products.
• Excellent presentation, communication, and facilitation skills.
• Ability to simplify complex information and engage diverse audiences in a compelling manner.
• Proficiency in using presentation software (e.g., PowerPoint), and other instructional tools.
• Highly motivated with a passion for aesthetics and education.
• Strong interpersonal skills with the ability to build rapport and trust with diverse stakeholders.
• Creative problem-solver with a results-oriented mindset.

Skills:

Business Development, Quantitative Analysis, Financial Analysis

Job type:

Full-time

• Managers typically have day-to-day responsibility for delivering engagements or major modules of large projects.
• This includes leading the approach, liaising with clients and other parties and directing the thinking of individuals within the team.
• An important part of the role will include involvement in business development and marketing activities to initiate and maintain contact with target companies.
• A Manager frequently manages two or more consultants empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves as consultants.
• Your role as a LeaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• RequirementsIf you are someone with:Bachelors/MBA degree from a top-tier academic institution with 8-10 years of relevant business experience with consulting firms.
• Experience, managing large and complex engagements with team of consultants from wide-ranging disciplines, managing project financials, and working with client s senior executives to ensure successful project delivery.
• Contributing member in projects or engagements on topics in digital, ecosystem partnerships and business model transformation will be an added advantage.
• Background or experience (through coursework or employment) in business management, quantitative analysis and financial analysis.
• An in-depth knowledge of at least three of the following: business strategy, marketing, finance, operations, and data analysis techniques.
• Excellent academic credentials for both undergraduate and graduate coursework.
• Outstanding interpersonal and communication skills, both written and verbal.
• Leadership qualities, project management skills, and the ability to mentor.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-ZWRequisition ID: 107011In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

5 years required

Skills:

Compliance, Marketing Strategy, Project Management

Job type:

Full-time

• Develop and implement comprehensive brand plans for the Vaccine and Pharma portfolio, focusing on the 4Ps (Product, Price, Place, Promotion).
• Strategically on products, and DM to maximize market impact and achieve revenue targets.
• Lead the launch plans for NPD and ensuring all marketing and operational activities are aligned for successful rollouts.
• Collaborate with cross-functional teams to ensure product availability and compliance during launches.
• Develop and conduct internal training programs to equip sales teams with product knowledge and effective selling strategies.
• Support and organize local seminars to enhance awareness and engagement among veterinary professionals.
• Oversee the execution of trade promotions, ensuring alignment with brand objectives and market demands.
• Design and coordinate promotional campaigns that effectively communicate product benefits to veterinarians and key stakeholders.
• Develop a comprehensive veterinary communication plan that includes vet detailing materials and digital engagement strategies (utilizing platforms like WAF and Line OA).
• Create and implement vet events, including managing logistics and outreach for an average of 15 booth activities at veterinary conferences and exhibitions (e.g., VRVC, CUVC, KUVA, KVAC, CMUVC).
• Establish KPIs to track the performance of brand strategies and promotional efforts, adjusting tactics as necessary based on market feedback and sales data.
• Report regularly on brand performance and market trends to senior management and adjust strategies accordingly.
• Bachelor s degree in veterinary science (DVM preferred) or a related field.
• Minimum of 5 years of experience in the companion animal industry.
• At least 3 years of experience in product management or marketing strategy execution within pharmaceutical or biological sectors.
• Proven experience developing and executing brand plans and successful product launches.
• Strong strategic thinking and analytical capabilities.
• Excellent project management skills, with the ability to operate effectively in a fast-paced environment.
• Exceptional communication skills, both written and verbal, to effectively engage with veterinary professionals and internal teams.
• Proficiency in digital marketing tools and platforms used for veterinary engagement.
• Competitive salary with performance-based bonuses.
• Comprehensive benefits package, including health, dental, and retirement plans.
• Opportunities for professional development and career advancement.
• A dynamic and innovative work environment dedicated to improving pet health and well-being.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 02/28/2025A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R330701.

Job type:

Full-time

• วิเคราะห์แบรนด์และกลยุทธ์การตลาดปัจจุบันของสินค้า จัดทำแผนการตลาดให้บรรลุเป้าหมาย, ยอดขาย และกำไร โดยวิเคราะห์ Market Share, Channel Analysis.
• ประสานงานบริษัท Agency ในการทำตลาดสินค้าที่รับผิดชอบ.
• วางแผนร่วมกับฝ่ายขายในช่องทาง MT,TT ในการพัฒนาพื้นที่การขาย และโปรโมชั่น.
• จัดทำและบริหารงบกำไรและขาดทุน (P&L).
• สำรวจตลาด และวิเคราะห์ประเมินผล ประเมินสภาพตลาดคู่แข่ง.
• สร้างสัมพันธภาพที่ยั่งยืนกับคู่ค้า (Principle).
• ปริญญาตรี / โท สาขาบริหารธุรกิจ, การตลาด หรือสาขาอื่นๆ ที่เกี่ยวข้อง.
• มีประสบการณ์การทำ Brand ให้กับสินค้าอุปโภค บริโภค(FMCG) จะพิจารณาเป็นพิเศษ.
• มีทักษะภาวะผู้นำ และวิเคราะห์ข้อมูล.
• มีทักษะในการนำเสนอ.
• Work location: Near MRT - Phetchaburi.
• SAHA PATHANAPIBUL PLC.
• 2156 New Petchburi Road, Bangkapi,
• Huai Khwang, Bangkok 10310 Thailand
• Contact Us: HR Recruitment.
• Email: [email protected]
• www.sahapat.co.th.

Skills:

GMP, HACCP

Job type:

Full-time

• กำหนดโครงงาน (Project Timeline) และควบคุมแผนการดำเนินงาน การค้นคว้า วิจัยและพัฒนาผลิตภัณฑ์ คิดค้นนวัตกรรมเพื่อการพัฒนาผลิตภัณฑ์ใหม่และปรับปรุงคุณภาพผลิตภัณฑ์เดิม ตั้งแต่ระดับทดลอง (Lab Scale) และ ระดับการผลิต (Production Scale) จนถึงระดับการวางขายจัดจำหน่าย (Commercialization Scale).
• วางแผนงานร่วมกับฝ่ายการตลาด/ฝ่ายขาย/หน่วยงานพัฒนาผลิตภัณฑ์ เพื่อกำหนด concept และควบคุมการดำเนินงานจัดทำตัวอย่างต้นแบบ ผลิตภัณฑ์ โดยให้สอดคล้องกับกลยุทธ์องค์กร และนโยบายผู้บริหารระดับสูงทั้งในระยะสั้นและระยะยาว.
• วิจัย ค้นคว้า และประยุกต์ใช้เทคโนโลยีและนวัตกรรมใหม่ ร่วมกับหน่วยงานการศึกษา ผู้ขาย (Supplier) และผู้รับจ้างผลิต (OEM).
• กำหนดแนวทางการพัฒนาสูตรผลิตภัณฑ์ ควบคุมต้นทุนวัตถุดิบ โดยศึกษาคัดเลือกคุณภาพวัตถุดิบและกำหนดแนวทางการทดลองในสูตร ให้เป็นไปตามข้อกำหนดกฎหมายอาหาร และข้อกำหนดที่เกี่ยวข้องทางภาษีทั้งภายในประเทศและต่างประเทศ.
• ควบคุมดูแลการจัดการ ทดลอง ทดสอบ การขยายฐานการผลิตทั้งในและต่างประเทศ ประสานงานกับหน่วยงานบริษัทในเครือข่ายไทยเบฟ เช่น แมกซ์ เอเซีย จำกัด, FOA รวมถึงบริษัทภายนอกที่รับจ้างผลิต เป็นต้น.
• ทวนสอบความถูกต้องการทำ BOMs และต้นทุนในทุกระดับ ได้แก่ ระดับ lab scale, ระดับ Production scaleประสานงานแผนกที่เกี่ยวข้องได้แก่ แผนกวางแผน แผนกจัดซื้อ แผนกบัญชี และฝ่ายการผลิตตามสายการผลิตทุกโรงงาน.
• กำหนดและวางแผนการจัดการ ควบคุมดูแลจัดทำระบบฐานข้อมูลสูตร งานวิจัยพัฒนาผลิตภัณฑ์ รักษาข้อมูลอันเป็นทรัพย์สินของบริษัท ติดตามการควบคุมการบันทึกแจกจ่ายสูตรการผลิตตามพื้นที่ผลิต.
• ทวนสอบ ควบคุมดูแล การจัดเตรียมเอกสารสูตรการผลิต ข้อมูลบนฉลาก เพื่อการยื่นขอขึ้นทะเบียนอาหาร องค์กรอาหารและยา การขอยกเว้นภาษีสรรพสามิต และการขอขึ้นทะเบียน HALAL ไทยและต่างประเทศ.
• สนับสนุนข้อมูลทางวิทยาศาสตร์ นวัตกรรม เพื่อเป็นข้อมูลสำหรับฝ่ายขายหรือฝ่ายการตลาดให้กับผู้บริโภค.
• มอบหมายงานให้แก่เจ้าหน้าที่แผนกวิจัยและพัฒนาผลิตภัณฑ์ รวมถึงควบคุม ให้คำแนะนำและติดตามผลงานให้เป็นไปตามขั้นตอนการวิจัยและพัฒนาผลิตภัณฑ์และกรอบเวลาที่กำหนดไว้.
• ร่วมแก้ไขและตัดสินใจ ปัญหาที่เกี่ยวกับมาตรฐานคุณภาพวัตถุดิบ กระบวนการผลิต ผลิตภัณฑ์ ปัญหาการขาดแคลนวัตถุดิบที่เกี่ยวข้องกับหน่วยงานจัดซื้อ หน่วยงานวางแผนการผลิต หน่วยงานผลิต หน่วยงานขายและการตลาด และหน่วยงานประกันคุณภาพ.
• จัดทำ นำเสนอ งบประมาณกำลังคนและเครื่องมืออุปกรณ์ ตามความจำเป็นให้สอดคล้องกับแผนธุรกิจประจำปี.
• จัดทำแผนการฝึกอบรม การพัฒนาขีดความรู้ ความสามารถด้านงานวิจัยและพัฒนา งานเทคโนโลยีให้ตามความจำเป็นต่อตำแหน่งงานของบุคลากรแผนกวิจัยและพัฒนาผลิตภัณฑ์.
• รับผิดชอบงานตามระบบคุณภาพ ISO 22000, ISO14000, BRC, GMP และ HACCP ที่เกี่ยวข้องส่วนงานวิจัยและพัฒนาผลิตภัณฑ์.
• ปริญญาตรี หรือปริญญาโท ในสาขาวิจัยและพัฒนาผลิตภัณฑ์ วิทยาศาสตร์การอาหาร, เทคโนโลยีอาหาร, วิทยาศาตร์อุตสาหการ, วิศวกรรมอาหาร หรือสาขาที่เกี่ยวข้อง
• ประสบการณ์การทำงานด้านการวิจัยและพัฒนา อุตสาหกรรมอาหาร ไม่น้อยกว่า 10 ปี
• มีความรู้เกี่ยวกับระบบคุณภาพ ISO 9001, ISO 22000, GMP, HACCP, BRC และอื่นๆที่เกี่ยวข้องกับความต้องการของลูกค้า
• มีทักษะในการใช้งานคอมพิวเตอร์ เช่น Ms. Office
• มีประสบการณ์การใช้ระบบ ERP เช่น SAP เป็นต้น.
• ติดต่อสอบถาม
• Email: [email protected]
• สังกัดบริษัท โออิชิฟู้ดเซอร์วิส จำกัด
• สถานที่ปฏิบัติงาน บริษัท โออิชิฟู้ดเซอร์วิส จำกัด (ตำบล หนองชาก อ.บ้านบึง จ.ชลบุรี).

Skills:

Product Owner, Finance, Procurement, English

Job type:

Full-time

• Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
• Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
• Identify problem/challenge and recommend right solution/workaround solution.
• Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
• Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
• Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
• Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
• Support the Lead Growing the technology team both business/technical knowledge.
• Bachelor's Degree in Computer Science or Engineering or Accounting IT.
• 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
• Call handling experience in project management and development lift cycle experience.
• Good Microsoft Office skills (Excel, Word, PPT).
• Excellent English skill.
• Project management and communication skills.
• Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
• Ability to prioritize and execute in high-pressured environment.
• Strong ability to analyze user requirements, make recommendations and implement solution .
• Strong problem solver with ability to lead the team to push the solution and progress.
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Legal, Statistics, SQL, English

Job type:

Full-time

• Analyze the online travel ecosystem, markets, competitive landscape and user requirements.
• Conceptualize, launch and optimize products and features, experiment, test their performance and iterate quickly.
• Work collaboratively with Engineering, Marketing, Legal and UX teams on cutting-edge technologies.
• Develop innovative solutions to some of the world's difficult problems by collaborating as needed across regions, product areas, and functions.
• Bachelor's degree in technical field (i.e. Computer Science, Statistics, Engineering, Mathematics, or similar quantitative discipline).
• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Strong data skills.
• Excellent communication skills (both verbal and written in English) with proven ability to convey complex messages clearly and with conviction to different stakeholders.
• Experience developing and launching products.
• Experience leading global product vision, go-to-market strategy and design discussions.
• Entrepreneurial and analytical skills; effective at breaking down complex problems and driving and managing change.
• Hands-on mentality.
• MBA or Master's degree in Math, Economics, Computer Science or Statistics.
• Data tools - SQL, Python, R, or equivalent.
• LI-Hybrid.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

2 years required

Skills:

Product Development, Finance, Accounting, English

Job type:

Full-time

• Approach new business partners, and maintain close relationships with existing partners on the platform.
• Identify business opportunities, propose marketing campaigns, suggest product improvement, negotiate and close commercial deals.
• Analyze in-depth customer behaviour and provide data to support strategic decision making regarding business or product development and improvement.
• Coordinate with related parties both internal and external to develop new solutions or improve on existing processes.
• Optimize end-to-end funnel from user registration to successful payment including managing cost of payment and source of fund.
• Bachelor or master degree in business, finance, accounting, economics or engineer or related fields with at least 2 years of working experience.
• Expertise in soft-skills, strong conceptual, communication, analytical and problem solving skills.
• Strong written and verbal communications in both Thai and English.
• Be a good team player with enthusiasm and energetic drive.
• Be proactive and possess growth mindset, can-do attitude, and eagerness to learn new thing.
• Be able to lead cross-functional team players and manage end-to-end projects in a timely manner when needed.
• Be able to work under pressure with minimum guidance.
• Consulting background is a plus.
• SQL language knowledge for data retrieval and manipulation is a plus.
• Business Development Investment Product.
• Support investment business through analysis of new investment products, help define new investment ideas/opportunities, and oversee the existing products.
• Provide personalized investment solution across all asset classes helping customers to achieve their goals through digital platform.
• Lead product due diligence with partners and our internal team to onboard investment products on our platform.
• Proactively provide investment advisory/solution and standardize content to customers by segmentation.
• Identify process improvement and risk mitigation opportunities within the function to the front office and the overall effectiveness of our surveillance systems and process/procedures.
• Timely prepare responses/advises to customers when necessary.
• Bachelor or master degree in business, finance, accounting, economics or engineer or related fields with at least 2-4 years of working experience.
• Preferred if possess Single License or able to acquire one in due course.
• Expertise in soft-skills, strong conceptual, communication, analytical and problem solving skills.
• Strong written and verbal communications in both Thai and English.
• Be a good team player with enthusiasm and energetic drive.
• Be proactive and possess growth mindset, can-do attitude, and eagerness to learn new thing.
• Be able to lead cross-functional team players and manage end-to-end projects in a timely manner when needed.
• Business/product development and technical skill is a plus.

Experience:

5 years required

Skills:

Meet Deadlines, Work Well Under Pressure, Business Development, English, Thai

Job type:

Full-time

• Design and develop Learning Solutions & Learning Products to create new & meet market demand.
• Provide consulting services on People Capability Development and offer solutions to enable corporate client's People Transformation.
• Apply various business frameworks, tools, and best practices in the design process.
• Work closely with Expert Partners in various practice areas in co-designing both Functional/Technical (e.g. Business strategy, Venture strategy, Supply Chain Transformation, Digital Transformation, etc.) and Leadership (e.g. People Manager, Talent & Successor Planning, Agility & Resilience, etc.) Capability Development Solutions for corporate clients.
• Develop systems and tools for measuring the effectiveness of the solutions and present these insights to clients.
• Establish and manage strategic partnerships with learning technology partners to create modern and high-impact learning solutions.
• Lead the team with effective leadership, foster team development, and drive growth by cultivating a high-performance culture.
• MBA (Required).
• Strong expertise and experiences in Learning Solution & Learning Product Development.
• Highly proficient in both Thai and English (TOEIC > 900 Required, or other equivalent test).
• Highly result-oriented with can-do attitude and work-life integration mindset.
• Work Location.
• IRIS Consulting, 12A Pearl Bangkok, BTS Ari.

Experience:

7 years required

Skills:

Java, Thai

Job type:

Full-time

• Lead the design, architecture, and implementation of Java Spring Boot applications.
• Define and enforce coding standards, best practices, and architecture guidelines.
• Provide technical mentorship to the development team.
• Develop, scalable, and secure microservices using Spring Boot.
• Optimize application performance and ensure high availability.
• Implement RESTful APIs and integrate with third-party systems.
• Work closely with Product Managers, UX Designers, and DevOps teams.
• Drive Agile (Scrum/Kanban) development methodologies.
• Conduct code reviews, pair programming, and technical sessions.
• Deploy and manage applications.
• Implement CI/CD pipelines using Jenkins.
• Ensure application security and compliance with industry standards.
• 7+ years of experience in Java, Spring Boot, Microservices architecture.
• Strong knowledge of SQL (OracleSQL/MySQL) & NoSQL (MongoDB/Redis).
• Hands-on experience with Docker, Kubernetes, Kafka.
• Proficiency in unit testing, integration testing, and TDD/BDD.
• Experience with API security, OAuth, JWT, and OpenID Connect.
• Knowledge of cloud platforms (AWS, GCP, Azure) and DevOps practices.
• Strong problem-solving, analytical, and leadership skills.
• Good attitude and positive thinking.

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Implement authentication, authorization and accounting system for network and security devices.
• Relevant network certifications such as CCNA, CCNP, CCIE and Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.

Skills:

Project Management, Linux, UNIX, English

Job type:

Full-time

• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Engineering Specialist (Cyber Security).
• Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
• Plan and establish procedures and systems that enhance operational efficiency.
• Delegate tasks effectively to team members to achieve organizational objectives.
• Strategically allocate resources to optimize project outcomes.
• Monitor and support staff in their work progress to ensure timely delivery of services.
• Evaluate staff performance through regular assessments and feedback mechanisms.
• Foster professional development among team members to enhance their skills and capabilities.
• Drive productivity and maintain high quality standards within the division.
• Provide guidance and coaching to staff to support exceptional service delivery.
• Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
• Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
• Proficiency in network security, firewalls, intrusion detection systems, and VPN.
• Knowledge of operating systems (Windows, Linux, UNIX) and databases.
• Experience with security protocols (SSL, IPsec, etc.) and encryption.
• Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
• Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and the ability to prioritize tasks effectively.
• Engineering/IT Specialist (Cyber Security)
• Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

Skills:

Fast Learner, Project Management, English

Job type:

Full-time

• a mission we aim towards achieving every day.
• To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
• Courage? Always. At TikTok, we create together and grow together.
• That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!.
• From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. We are looking for a passionate, dedicated and experienced marketer to join our SMB Marketing team as the Thailand Regional Marketing Manager. Our team is the first to meet, inspire and engage prospecting SMBs.
• We are at the start of the sales funnel and responsible for generating and nurturing new high value SMB prospects through strategic partnerships with external partners and activation of the leads through diverse marketing initiatives, lead nurturing programs, and collaboration with diverse internal/external stakeholders. Our ultimate goal as a team is to empower new businesses and agencies to successfully start TikTok advertising and grow their business through TikTok's diverse advertising products. The Regional Marketing Manager will deliver on the SMB growth objectives through full funnel marketing initiatives, with key priorities on lead generation and activation.
• As the Regional Marketing Manager, you strategise, build, successfully execute and continuously iterate on the regional and Thailand go-to-market strategies. This is a role that will require a balance of creative, strategic and ambitious thinking with strong attention to detail, obsession with clients and data, hands-on attitude and ability to pivot the business efficiently. Responsibilities.
• Work with Marketing leadership to achieve the business goal for quality lead generation, driving new cash activated accounts through scalable marketing initiatives, programs and collaboration with internal and external stakeholders.
• Design and oversee the execution of bespoke marketing campaign solutions working in close partnership with cross functional partners incl.
• Marketing, Product, Sales Ops, Strategy, Programs and Vendor, TikTok Shop, to drive demand for TikTok for Business advertising solutions.
• Develop compelling program narratives and sales materials to equip sales teams, supporting seasonal and always-on campaigns, to a variety of audiences (advertisers, agencies, end users).
• Leverage insights to inform content needs and own communication of content strategies and timelines to cross functional partners and stakeholders.
• Develop and execute marketing strategies across owned digital platforms.
• Track and evaluate campaign performance and provide timely reporting on optimization opportunities and learnings that can be scaled across all regions.
• Oversee the execution of campaign and content strategy through the management of third party vendors / agencies.
• Minimum 4 years of experience in a strategy or marketing role.
• Written and oral fluency in English and Thailand language with the ability to articulate abstract creative concepts for business needs.
• A deep understanding of the.
• Small & Medium Businesses industry is needed.
• Experience within B2B marketing, top tier creative or media agency, brand marketing or strategy role within a technology company.
• Have a strong business understanding of Thailand and APAC markets.
• Experience designing and executing content strategies and analyzing content strategy performance.
• Ability to identify opportunities, develop project scope and independently lead ideation and execution.
• Have a strong business understanding of Thailand and APAC markets.
• Preferred Qualifications.
• Fast learner with a good sense of judgment and original thinking.
• Ability to thrive in ambiguity and adjust quickly to change.
• Strong data and analytical skills (measurement, ROI, forecasting).
• Have a commercial mindset with a history of delivering against stretching performance goals.
• Excellent interpersonal skills: ability to build, manage and influence agencies/ virtual teams (e.g. partners, agencies, remote marketing teams) and interface effectively with and influence different management levels.
• Agility and ensuring timelines are met in activation of campaigns, with strong project management skills.
• Strong knowledge of media sales and marketing processes, with an understanding of TikTok for Business advertising solutions is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Design Seller Growth Program(s) to build seller commitment and drive GMV growth for SMB sellers (Small/ Medium size sellers).
• Run seller analysis to determine (a) which seller segments to prioritize, (b) what are the key seller actions required to grow GMV by seller segments, (c) what are the appropriate seller incentives (vouchers, Ads, traffic boost).
• Measure Program impact on GMV growth - Optimize Seller Growth Program(s) adoption rate, budget, and ROI; run A/B tests where needed.
• Execute the Seller Growth Programs; leverage high-impact features in seller centre (e.g. seller missions, Assortment Growth features) where relevant.
• Collaborate with cross-function teams including Category Managers, Account Manager Leads, Strategy, Product team to design and roll out Seller Growth Program(s) successfully.
• Run Seller Interviews to understand seller pain points to grow on Tik Tok Shop or feedback on Seller Growth Program(s).
• Full responsibility for regular or ad-hoc tasks.
• Minimum Bachelor's Degree or above.
• 3-5 years in ecommerce, merchant growth or new business unit setup.
• Very strong analytical skills, with good numerical sense.
• Able to design and execute programs end-to-end.
• Proficient in English, and fluent Thai.
• Ownership, hands-on, adaptive, detail-oriented, and aim for the highest standard.
• Strong understanding of platform mechanics, policy, social media, e-commerce, live streaming, and comfortable working in a fast-paced and dynamic environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• BangkokRegularOperationsJob ID: A167366.
• About UsTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards ...
• Minimum Qualifications1. 5 years of professional experience in e-commerce industry, and with strong understanding of e-commerce governance and compliance industry.2. At least 2 years of people management experience managing a size of 5 or more.3. Understanding of regulatory trends related to E-Commerce in Thailand market.4. Excellent English oral and written communication skills.Preferred Qualifications1. Experience acting as a program manager and collaborate with XFN teams to drive end results.2. Demonstrated past success working in a matrix environment and ability to influence key stakeholders.3. Experience using data and metrics to measure impact and determine improvements.4. Great research and investigation skills, able to discover the unknown.5. Fluent in another language spoken in Southeast Asia is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Experience:

4 years required

Skills:

Marketing Strategy, Project Management, Market Research

Job type:

Full-time

• Develop and Implement Product Marketing Strategy: Create a comprehensive strategy and materials that engage B2B audiences, elevate brand awareness, and deliver tangible business results across multiple business units.
• Craft Compelling Product Messaging: Develop messaging and positioning that differentiates our products in the market.
• Project Management of Cross-Functional Initiatives: Ensure alignment and effective communication among all stakeholders while managing cross-functional projects.
• Performance Analysis: Analyze product and channel performance metrics to refine marketing strategies and enhance product offerings.
• Enhance Sales Materials and Strategy: Design and execute go-to-market plans for product launches, including promotional campaigns, sales enablement, and training.
• Conduct Market Research: Identify partner needs and market trends to develop a competitive positioning strategy.
• Craft Engaging Presentations: Design and manage high-impact presentations that effectively convey Agoda's brand story and core strategies to partners and C-suite executives.
• What You'll Need to Succeed.
• Extensive Experience: A minimum of 4 years in product marketing, strategy, content marketing, or related roles preferably in the tech industry. Experience in a B2B marketing environment is a plus.
• Data-Driven Approach: Strong analytical skills with the ability to analyze data (SQL knowledge is a strong plus), translate data into actionable insights, and support content strategies and value propositions.
• Innovative Problem-Solving Skills: The ability to tackle complex challenges in a non-linear fashion is essential. We seek a resourceful candidate who can effectively navigate the organization to gather necessary information and implement innovative solutions while adapting to evolving scenarios and leveraging valuable resources creatively.
• Strong Communication Skills: Exceptional writing and verbal communication abilities, with proficiency in creating impactful and visually appealing presentations.
• Strategic Mindset: Proven experience in developing content that aligns with business objectives and enhances brand narrative.
• Industry and Product Knowledge: Familiarity with the tech and travel industries, with experience in the online travel agency sector being a plus.
• Technical Proficiency: Knowledge of marketing automation tools, CRM systems, and analytics software is an advantage.
• Why Join Us?.
• At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.