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Experience:

3 years required

Skills:

Data Analysis, Accounting, Risk Management, English

Job type:

Full-time

• Ability to provide advisory services to clients in the areas of system implementation and data analysis and data governance.
• Ability to identify deficiencies in the client's current systems and processes.
• Ability to provide practical recommendations to close the gaps.
• Ability to apply knowledge and build trust to client based on business senses and information technology.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant, Assistant Manager across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• RequirementsGraduated in Master s degree or Bachelor degree in Accounting, IT, management information system or accounting information system.
• 3- 6 years of experience in Risk Management/ Internal Control/ Audit in financial services/banking business environment either as part of a financial services institution, in an advisory or business consulting capacity to similar organizations or in the regulation of such institutions.
• Business advisory who has IT experiences or technical knowledge in Relational Database, Data Warehouse System and Information Systems are highly desirable.
• Excellent oral/written communication (both English & Thai).
• Strong project management skills.
• Strong communication and presentation skills.
• Ability to work independently and within a diverse team setting.
• o Certified Internal Auditor (CIA)
• o Certified Information Systems Auditor (CISA)
• o Financial Risk Manager (FRM) Level II
• o Certified Public Accountant (CPA)
• o The Chartered Financial Analyst (CFA) Level II
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 104573In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Skills:

Production Engineering, Analytical Thinking, Management, Thai, English

Job type:

Full-time

• กองทุนสำรองเลี้ยงชีพ.
• การฝึกอบรมและพัฒนาพนักงาน.
• ค่าทำงานล่วงเวลา.
• ประกันสังคม.
• ประกันสุขภาพ.
• ประกันอุบัติเหตุ.
• เครื่องแบบพนักงาน, ชุดยูนิฟอร์ม.
• เงินช่วยเหลือฌาปนกิจ.
• เที่ยวประจำปี หรือเลี้ยงประจำปี.
• เบี้ยขยัน, ค่าตอบแทนพิเศษ.
• โบนัสตามผลงาน/ผลประกอบการ.

Job type:

Full-time

• Processing specialist to lead and input R&D technical expertise to (1) beverage process improvement, (2) satisfy safety, quality, hygienic and regulatory requirements, and (3) design beverage processes to support new products.
• Reporting to the Head of Process Development R&D.
• Key deliverables.
• Conduct feasibility studies of new beverage processes to support NPD, and process improvements in line with business requirements (including cost-saving and sustainability improvements).
• Conduct conceptual design of new beverage process systems, to define the process inputs to the Terms Of Reference.
• Provide input to improve current beverage process system meeting safety, quality, hygienic, and regulatory requirements.
• Manage pilot plant to fully deliver business needs.
• Provide technical processing support for beverage projects.
• Build capability, support recruitment, and lead Beverage R&D Process team.
• 10+ year in process development in FMCG or F&B business.
• 5+ year in project management work in FMCG or F&B business.
• 2+ year in managerial position with subordinate.
• Other requirements.
• Strong team and project leadership skills.
• Can work in a high-pressure environment to deadlines.
• Can work effectively with other functional colleagues in project teams.
• Good trouble-shooting skills.
• Thermal processing knowledge.
• Mixing process knowledge.
• Hygienic design knowledge.
• Filler process knowledge.
• Budget and costing new processes and equipment skills (R&D level).
• Fluent in English: both writing and speaking.

Skills:

Social media, Data Analysis, Digital Marketing

Job type:

Full-time

• Campaign Strategy & Execution: Develop and implement effective marketing campaigns across various channels (e.g., digital, social media, events) to target specific SME segments and drive lead generation.
• Data Analysis & Reporting: Extract data from multiple sources, analyze campaign performance, and leverage insights to optimize marketing strategies and improve business performance.
• Audience Targeting: Identify target audiences, their needs, and their online behavio ...
• Channel Optimization: Identify and explore new opportunities within existing marketing channels to increase sales and improve ROI.
• Strategic Partnerships: Build and maintain strong relationships with key partners and alliances within the SME ecosystem.
• Budget Management: Prepare and manage the marketing budget, ensuring efficient allocation of funds across different channels and campaigns.
• Content Creation & Approval: Oversee the creation and approval of high-quality marketing materials, including website banners, brochures, social media posts, and other relevant content.
• Performance Monitoring & Optimization: Track campaign performance, analyze key metrics (e.g., website traffic, conversion rates, ROI), and make necessary adjustments to improve campaign effectiveness.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Experience in digital marketing, including SEO, SEM, social media marketing, and content marketing.
• Proficiency in data analysis tools (e.g., Google Analytics, CRM software).
• Strong project management and organizational skills.
• Ability to work independently and as part of a team.
• Bachelor's degree in a related field.
• Experience: Demonstrable marketing experience and a willingness to learn.
• Audience insight: Proven ability to identify target audiences and create effective marketing campaigns.
• Analytical skills: Familiarity with web analytics tools and the ability to analyze SME behavior.
• Collaboration: Represent the marketing team to cross-functional groups, including product management, sales, and customer support.
• Market Research and Project Management: Background in market research and project management.
• SME Marketing Communications Specialist.
• This role is responsible for developing and executing effective marketing communication strategies to promote products, services, and brand awareness within the Small and Medium Enterprise (SME) segment.
• Develop Marketing Communication Strategies: Create and implement comprehensive marketing communication plans for SME target audiences across various channels.
• Coordinate with IMC Team: Collaborate closely with the Integrated Marketing Communications (IMC) team to plan, develop, and distribute marketing and sales materials for the SME segment.
• Channel Management: Work closely with channel teams to ensure all SME communication channels and campaigns are aligned with business objectives and effectively reach the target audience.
• Creative Oversight: Oversee all SME marketing artwork and media, including direct communication, online presence, website content, and digital media.
• Budget Management: Manage and control the SME marketing budget effectively, ensuring optimal allocation of funds across different channels and campaigns.
• Initiative Development: Proactively identify and propose new marketing initiatives and campaigns to support SME business growth and achieve successful outcomes.
• Strong understanding of marketing principles and best practices.
• Excellent communication and interpersonal skills.
• Experience in developing and executing marketing campaigns across various channels.
• Proficiency in project management and organizational skills.
• Strong analytical and problem-solving skills.
• At least bachelor's degree.
• Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
• Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
• Communicates clearly and succinctly in both oral and written forms.
• Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).
• Incentive Program Analyst.
• This role is responsible for designing, implementing, and managing an effective incentive program to drive sales performance. The ideal candidate will have a strong analytical background and the ability to work cross-functionally with sales, finance, and product teams.
• Develop and Implement Incentive Programs: Design and implement well-structured incentive schemes aligned with company strategy and sales objectives.
• Communication & Training: Effectively communicate incentive program details to sales teams and provide user-friendly tools and resources to help them understand and maximize their incentives.
• Performance Analysis: Analyze the relationship between incentive payouts and business performance. Forecast sales performance by product, region, and other key metrics. Simulate incentive budget spending based on different scenarios.
• Data Management & Reporting: Build and maintain dashboards to track individual and team incentive payouts and performance. Sync data sources on revenue and margin from relevant teams to accurately calculate incentive performance.
• Product Knowledge & Accuracy: Understand enterprise products and coordinate with analysis and product teams to ensure the accuracy of product masters before generating performance reports.
• Sales Target Setting: Prepare sales targets by product, region, and individual seller. Review and adjust target allocations for employee transfers or resignations.
• Process Improvement: Coordinate with working teams to automate data processing and reporting, reducing manual work and minimizing calculation errors.
• Strong analytical and problem-solving skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Excellent communication and interpersonal skills.
• Strong understanding of sales processes and incentives.
• Ability to work independently and as part of a team.
• At least bachelor's degree.
• Have at least 3 years experience of relevant professional experience in brand management/ brand marketing experience.
• Proactive and results oriented thinker who would flourish in an entrepreneurial environment where new ideas are championed.
• Communicates clearly and succinctly in both oral and written forms.
• Demonstrated interest and enthusiasm for marketing and communications (advertising, digital marketing, pr, media).

Job type:

Full-time

• Bangkok Regular Operations Job ID: A232488.
• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imagination thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact for ourselves, our company, and the communities we serve.
• Join us.
• About.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• This role is part of the Quality Solutions and Implementation team in the Training and Quality pillar of Trust and Safety Operations. Focused on improving quality, the Quality Implementation Specialist will successfully implement quality assessment systems, solutions, and quality improvement projects across our end to end global quality ecosystem for TikTok. This role will be a key conduit between the TnQ Quality Solutions team and the Quality Operations and Moderation teams with oversight to all impacting change to front line teams.
• Build strong relationships across Quality Solutions, Quality Operations, Training & Performance Improvement and moderation teams to drive successful adoption of key quality projects.
• Responsible for the successful implementation of quality systems, solutions and projects across teams and regions of our end-to-end quality ecosystem.
• Provides effective change management and governance across a region to ensure strong alignment between all parts of the quality ecosystem.
• Partners with key regional stakeholders to calibrate, drive consistency in performance and land change effectively.
• Coordinate training needs/requests for new systems/improvements between Quality Solutions, the Training & Performance Improvement team and moderation teams.
• Pro-actively evaluate the impact of upcoming policy/product/process changes for a project in order to co-ordinate and ensure their effective implementation and positive impact end users.
• Partners with key stakeholders to provide a strong feedback mechanism to Quality Solutions to ensure continuous improvement of our quality system.
• Bachelor's Degree or equivalent education, ideally in computer science or business.
• Experienced project/program manager with a strong track record of successfully implementing transformational regional or global projects/programs.
• Lean six sigma qualification or equivalent experience is a plus.
• Excellent command of English, ability to use English as a working language.
• Excellent communication skills, stress-resilient and strong ability to adapt to any changes.
• Ability to work independently and manage multiple projects simultaneously.
• Strong change management experience.
• Strong influencing skills. Preferred Qualifications.
• 1+ years' experience working on content quality, safety or policy is preferred. - Regional/global stakeholder management experience is preferred.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

8 years required

Skills:

Automation, Finance, Compliance

Job type:

Full-time

• Work closely with stakeholders from different verticals in Finance.
• Consult stakeholders to propose the best suited automation solution.
• Build/manage/optimize E2E automations while ensuring security and compliance aspects.
• Become familiar with finance ecosystem at Agoda.
• Work with Gen AI technology to deliver efficiency saving automation projects.
• Undergraduate/Post graduate degree.
• 8+ years of experience with RPA tools and process mining tools & OCR. Ideally 10+ yrs but not mandatory. Mandatory: Power Automate + Celonis+ Rossum Good to have: Blue Prism, Alteryx, Blue prism process Intelligence (BPPI), Interact.
• End-to-end delivery of at least 5 processes using Power Automate Desktop.
• Experience in full stack development with framework experience on- Django, React JS, Node JS and Bootstrap.
• Experience in advanced programming and Gen AI implementation using JavaScript, Python with expertise in vector embedding databases.
• Strong understanding of ITGC controls and payment wallet systems. Oversee the development and deployment of RPA solutions for digital wallets.
• High sense of ownership and growth mindset, ability to be self-directed.
• Establish robust RPA governance and strong control over bots ensuring high Bot utilization factor.
• Excellent communication skills and ability to influence peers and build strong relationships within Finance and cross-functionally.
• Advanced Excel skills.
• Accounting/Financial knowledge and commercial acumen.
• Experience in full stack development - UI/UX / API dev /backend/Postgres DB.
• Solid technical/functional knowledge in procure to pay (P2P), Order to cash (O2C) & Record to Report (R2R) cycle.
• Familiarity with scrum/agile methodology.
• Other helpful skills - Hadoop, Celonis Certification, Power Automate Desktop Certification.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• As a Policy Enforcement Team Lead, you are responsible for leading a group of Policy Enforcement Specialists to deliver timely, accurate, and scaled Policy guidance to support the Moderation & QA teams responsible for the enforcement of our content policies. Your team is a critical link in our enforcement processes, working closely with cross-functional teams (Policy, Global Training, Moderation, etc) to ensure our policies are enforced in a high quality and consistent manner. They provide day-to-day support in ensuring an aligned understanding of our policies across teams, and identify and channel feedback on opportunities for improvement.
• Policy Enforcement Team Leads ensure the team is trained and equipped for this critical task, and that it is able to deliver reliable support in a sustained manner.
• This role may include limited exposure to harmful or distressing content, which includes but is not limited to: bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; or murder.
• Manage a team of Policy Enforcement Specialists to provide effective policy guidance, manage the market-level rollout of policy changes, maintain up-to-date policy documentation, and ensure all tasks are completed to a high degree of quality and on time;.
• Plan and communicate daily/weekly workload to your team of Policy Enforcement Specialists and delegate duties to relevant people;.
• Train and develop team members, and monitor performance and progress;.
• Support the Head of Policy Enforcement on delivering process improvements, including through projects which develop or enhance the effectiveness with which policies are implemented globally;.
• Manage and oversee projects & initiatives to improve policy implementation and enforcement at the market level.
• Support senior leadership by providing insights, analysis, and team feedback in a timely manner;.
• Partner with XFN Teams internally to ensure Policy team support for quality and appeal processes at scale;.
• Work closely with cross-team leaders and management to provide Policy support for quality improvement efforts.
• Minimum 1 year of recent experience as Market Specialist, QA or Moderation Team leader;.
• Minimum 1 year of experience in managing multicultural teams with diverse skills/ Team Lead/coaching/Mentoring/Training;.
• Strong people management and development skills, leadership skills, with a good understanding of ByteStyle Leadership Principles;.
• In-depth knowledge of performance metrics.
• Natural communicator with great interpersonal skill and full working proficiency in English (verbal & written communication).
• Preferred Qualification.
• Strong data analysis and data visualisation skill, must-have for Lark Sheets and MS Excel and plus for SQL & R & Tableau;.
• Strong Project Management skills;.
• Preparation of monthly status/progress report for projects/tasks;.
• Proven track record of working with cross-functional partners, across different countries/time zones;.
• Strong attention to detail and ability to work independently, demonstrating good judgment, training and leadership skills;.
• Proven ability to multi-task with good time management skills;.
• Some flexibility with working hours;.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role;.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• Trust & Safety is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

SAP, Compliance, Project Management

Job type:

Full-time

• Bachelor s degree in computer engineering, Computer Science or a relevant field; certifications in SAP or specific SAP applications are advantageous.
• Proven experience in the management, optimization, and support of enterprise-level SAP applications.
• Strong technical knowledge of SAP applications, integration technologies, and best practices.
• Proficiency in SAP application security measures, compliance requirements, and data protection.
• Excellent problem-solving skills and the ability to diagnose and resolve complex SAP application-related issues.
• Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.
• Detail-oriented with a commitment to documentation and best practices.
• Ability to adapt to evolving technology trends and maintain a proactive approach to SAP application management and optimization.
• Project management skills for executing SAP application-related initiatives.
• The Enterprise Application Specialist for SAP role is integral in maintaining and enhancing the performance, functionality, and security of SAP applications, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for SAP-related escalations from functional teams.
• ROLE & RESPONSIBILITY.
• Application Management: Oversee the administration, configuration, and maintenance of enterprise-level SAP applications through SAP Basis and SAP Functional team to ensure their availability and reliability.
• Integration and Interoperability: Facilitate the integration of SAP applications with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.
• Application Enhancement: Collaborate with business units to identify opportunities for improving SAP application functionality, streamlining processes, and enhancing user experience.
• Vendor Relations: Engage with SAP application vendors and suppliers, manage relationships, and negotiate contracts to ensure the efficient operation of SAP software solutions.
• User Support: Provide technical support and issue resolution for end-users, working to resolve SAP application-related problems promptly and efficiently.
• Security and Compliance: Implement and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with industry regulations and internal policies.
• Documentation and Training: Create and maintain comprehensive documentation of SAP application configurations and procedures. Develop and deliver training programs to empower users and maximize the value of SAP applications.
• Performance Monitoring: Continuously monitor SAP application performance, diagnose and address issues, and optimize resource utilization to improve overall efficiency.
• ROLE & RESPONSIBILITY.
• Upgrades and Patch Management: Plan and execute SAP software upgrades and patches, ensuring applications remain up-to-date with the latest features, enhancements, and security fixes.
• Change Management: Manage changes to SAP applications, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.
• Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical SAP applications to minimize downtime.
• Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in SAP application performance and usage.
• Focal Point for Escalations: Act as the focal point for SAP-related escalations from functional teams, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the finance pay-in team to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance and pay-in specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Accounts receivable and Pay-in operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems, and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of account receivables within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the pay-in domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in pay-in systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to pay-in and AR reconciliation.
• Familiar with the top KPIs for pay-in domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in Pay-in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Data Analysis, Project Management, SQL

Job type:

Full-time

• People leadership.
• Foster a positive team culture through open feedback, collaboration, recognition, and clear communication of performance expectations and CEG/ WFM objectives.
• Oversee team performance against targets, supporting specialists in overcoming obstacles, and providing guidance to facilitate problem-solving and effective decision-making.
• Upholding Agoda Value and CEG Leadership behaviours with high standard of professionalism.
• WFM Reporting & data analysis.
• Capacity Modelling: Participate in the design and implementation of capacity modelling activities and projects, focusing on enhancing the accuracy of volume forecasting and other valuable metric.
• Data management: Collaborate with internal stakeholders (Analytics, Ops, HR) on design, and manage tracking for WFM key metrics.
• Data analysis/ approach: Recommend actions for maintaining SLAs, identifying process gaps through deep dives and implementing improvements,.
• Reporting and presentation: Preparing and presenting team performance data, challenges, and opportunities.
• CollaborationCollaborate with local WFM teamProvide regular updates on team performance, traffic trends, ongoing projects, challenges, and opportunities.
• Actively participate in leadership meetings by sharing best practices, offering constructive feedback, and contributing to group improvements.
• Stay informed about company products, updates, goals, decisions, and projects to align team efforts effectively.
• Collaborate with other teams/Stakeholder:Work closely with stakeholders to understand the gaps and work towards the solution.
• Partner with GSV and Operations teams on various initiatives and projects.
• Management:Stay updated on key company, team, and departmental updates to ensure alignment with organizational priorities.
• Collaborate to deliver on CEG, divisional, and project objectives while maintaining a focus on integrity and compliance.
• Coaching and giving feedback.
• Provide constructive and creative one-on-one coaching and feedback to WFM team members to help them achieve their best performance.
• Regularly review performance with Capacity Planners and the team through performance reports, dashboards, observations, buddying sessions, and system audit reviews.
• Address underperformance effectively by utilizing the Performance Improvement Plan (PIP) process when necessary.
• COMPETENCIES REQUIRED.
• Analytical Ability & Problem Solving.
• Can visualize, articulate, conceptualize, or solve complex problems using the data available.
• Decision making ability.
• Set a course of action purposely chosen from different alternatives to achieve company objectives.
• Effective communication (Verbal and written).
• Delivers, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions Excel/Power Point Skills.
• Flexibility and Agility.
• Can adjust behavior to new information and changing circumstances. Be open to new ways of doing things and always experiment with new methods. Works effectively in a dynamic environment.
• KPI management.
• Execute a KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Listening and influencing.
• Practice attentive and active listening. Can influence strategies that persuade key stakeholders to take action that will promote shared interests and business goals.
• Process Improvement.
• Organize, evaluate, plan, and implement improvements in our internal and external processes and practices. Actively work on creating better processes once changes take place.
• Reporting.
• Be able to confidently give a written account of business metrics, projects and team performance based on data, observations, or investigations.
• Result driven.
• Driving high standards to accomplish challenging goals. Works hard to achieve them.
• Time / workload management & prioritization.
• Creating a work environment where tasks and responsibilities are accomplished successfully within the time available.
• Coaching.
• Support and develop team members to achieve a specific personal and professional goal by guiding and training.
• Develop and Manage team.
• Govern and coordinate the team to perform in their job. Learn the skills, potential and ambitions of the team members and define long term success.
• Operational Planning & Coordination.
• Create and execute a detailed plan with the aim to provide a clear vision on how the team, department will contribute to the achievement of the company's strategic goals.
• People training.
• Identify training needs, create, and develop trainings to help team member's specific knowledge or skill to improve performance in their current roles.
• Presentation.
• Clearly conveys information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
• Team level KPI management.
• Create and execute a team KPI plan designed to help achieve and evaluate the success in reaching the company goals.
• Experience being a functional lead.
• Experience in setting functional level OKRs.
• Experience in presenting to Director-level stakeholders.
• Project Management qualifications (e.g. Prince or SixSigma).
• Experience in SQL, Python, metabase, etc.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Compliance, Assembly, Purchasing, English

Job type:

Full-time

• Specialist in plastic component and associated tool / mould: specifying, implementing, and qualifying the tool & manufacturing process in compliance with Schneider Performance System principles.
• Ensure the pourability and manufacturability of plastic components used in the assembly or fabricated process. Design choices based on industrial and technological capabilities to meet customers and Schneiders requirements (quality / delivery / cost).
• For new offer, ensures the manufacturability of the plastic component and tool. For ...
• Select, validate, introduce, and standardize new technologies/processes locally in plastic components domain.
• Define needs of new tool (renewal, capacity, productivity, localization) each year and review quarterly.
• Launch tools with technical and financial study then follow up according to the needs and schedule.
• Continuously monitor execution of projects,.
• Buy off tools, keep all related document and establish maintenance plan.
• Follow tool condition and perform tooling appraisal periodically with follow up actions.
• Maintain & manage tooling database via Vendor Tooling Management system.
• Support CS&Q, SCM, Production, Technical and Purchasing team for tooling aspects.
• Provide technical support to the factories.
• Ensure the robustness of our parts and tooling developed.
• Bachelor's degree in Tooling, Manufacturing, Mechanical Engineering, or related field or equivalent.
• 5 years or above experience in Molding / tooling industry in international manufacturing company.
• Tools/Molds management skills, Tooling issue solving skill, Tools/Molds structure, Stamping/Plastic/Die Casting process,.
• Material selection, Engineering drawing (ISO8015).
• Good command in Thai and English.
• Location: Bangpoo Industrial Estate, Samutprakarn, Thailand.
• Primary Location: TH-11-Samut Prakan.
• Schedule: Full-time Unposting Date: Ongoing

Skills:

Contracts, Internal Audit, Sales, English

Job type:

Full-time

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

Experience:

7 years required

Skills:

Purchasing, Project Management, Data Entry

Job type:

Full-time

• Leads a Customer Focused team within a site.
• Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager.
• The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality.
• The CFT may include some manufacturing operations, particularly those specialized for the particular customer group.
• With guidance from senior management, ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty.
• Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues.
• Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies.
• With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results.
• Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads.
• Monitors performance of business execution using MOR and other appropriate metrics.
• Reports on performance to site management, and may present data to customer.
• Reports to management on financial performance of the business.
• Ensures that any financial metrics (Pricing, service billing, ROIC A/R etc.) which are outside contract requirements are identified and actions agreed with CFT and management to resolve.
• Recommends and manages the CFT budget and financial forecast.
• Works with the sales/BD on establishing customer prices, either for new business opportunities or periodic (quarterly) pricing reviews.
• Selects employees, assigns objectives, reviews performance and makes recommendations on employee compensation.
• Works with functional leads to evaluate CFT member performance and sets customer focused objectives.
• Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
• Involved in planning and implementation of activities to improve employee satisfaction improvement within CFT.
• Participates in and may lead cross-functional process improvement groups. Supports corporate or site-wide initiatives.
• Knowledge/Skills/Competencies.
• Knowledge of the production process and the tools and equipment used in the process.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the financial performance of the unit.
• Ability to coordinate a wide variety of resources to meet operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (See http://torb2b11.ca-tor.celestica.com/pmm/).
• Has good and developing skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf).
• Ability with support and guidance to influence colleagues in specialist and corporate areas to achieve requirements of CFT in line with agreed schedules.
• Ability effectively to lead, manage, mentor and motivate a diverse group of employees to achieve challenging targets within tight time deadlines with support from more senior colleagues.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Occasional overnight travel may be required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Five to seven years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Business Development, Negotiation, Teamwork, English

Job type:

Full-time

• Identify and target new potential and strategic partners.
• Build and tailor the right value proposition and product offering according to each partner needs.
• Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
• Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
• Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
• Understand the market landscape and trends to be able to present the right value proposition to the partner.
• Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
• Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
• Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
• Work on strategic account planning by prioritising the right partner interactions at the right time.
• Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
• Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
• Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
• Develop joint-plans with partners for long-term relationships.
• Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
• Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
• Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
• Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
• Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
• Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
• Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
• Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
• Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
• Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
• Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
• Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
• Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
• Identify and mitigate any potential risk associated to the transition.
• External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
• Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
• Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
• Represent the company at industry events, conferences and trade shows.
• Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
• Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
• Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
• Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
• Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
• Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
• Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
• Experience: Previous experience in commercial roles with direct contact with clients.
• Previous experience in contracting and negotiation with customers.
• Excellent in English spoken and written.
• Account planning.
• Account Growth Plans.
• Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
• Proficient level of English and any additional language would be a plus.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Experience:

3 years required

Skills:

XML, English

Job type:

Full-time

• Provide point of contact for customers and support over tickets regarding cytric product and queries.
• Provide Support & Consultation as SME through phone, emails & chat in case required.
• Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
• Designing test scenarios for problem cases, performing error analyses.
• Create documentation.
• Provide prompt assistance in the area of customer care.
• Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
• Appropriately escalate issues to leadership and other teams.
• Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
• Assist the team lead with documentation and processes.
• Serve as an escalation point in resolving customer service issues within the scope of a specialist.
• Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
• Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
• Contribute business through reports and analysis (e.g. forecast),.
• providing qualitative feedback when needed.
• Analyse customer's business, operational and technical requirements (e.g. for internal reports).
• Support process improvement opportunities to drive operational efficiencies.
• Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
• Create documentation for internal and external use with incident resolution and/or training.
• Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
• Create and conduct training sessions when needed for a variety of audiences.
• Any other tasks assigned by your line manager in accordance with your skills and experience.
• Candidate profile.
• Minimum 3 years experience in working with Cytric.
• Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
• understanding of the Travel/Tourism Business.
• previous work experience in Customer Service or other relevant experience with strong technical affinity.
• Previous technical Customer Support experience.
• Solid PC and operating systems experience.
• Network knowledge.
• Log (xml) reading experience.
• Fluent in English.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Experience:

5 years required

Skills:

Risk Management, Safety Management, Compliance, English

Job type:

Full-time

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.