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Experience:

4 years required

Skills:

Legal, Work Well Under Pressure

Job type:

Full-time

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
• Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
• Communicate expectations to employees and provide timely updates.
• Provide subject matter expertise in handling escalated customer calls as needed.
• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
• Stay current on internal work processes, policies and procedures. Attend required manager development training.
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
• Candidate Profile.
• Associate's degree in related field with two to four years of relevant experience preferred.
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
• Work well under pressure and follow through on items to completion.
• Strong communication skills, both written and verbal.
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
• Ability to mentor, coach and provide direction to a team of employees.
• Willingness to work a flexible schedule.
• Career Level Description.
• Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
• Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
• Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
• Support and manage the program together with other Team Leaders and Managers.
• Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
• Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
• The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Experience:

3 years required

Skills:

Sales, Negotiation, Good Communication Skills, English

Job type:

Full-time

• Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
• Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
• Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
• Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
• Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
• Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
• Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
• Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
• Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
• Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
• Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
• Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
• Language Skills: Proficiency in Thai and English (written and spoken) required.
• Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
• Email: [email protected].
• Subject: Property Management Manager - [Your Name].
• Why is this position interesting for you?.
• Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
• What is your expected salary range?.

Experience:

5 years required

Skills:

Financial Reporting, Compliance, Finance, English

Job type:

Full-time

• Financial Planning and Analysis: Develop, implement, and monitor financial planning strategies, budgets, and forecasts to support business objectives and drive growth initiatives.
• Financial Reporting: Prepare accurate and timely financial reports, including monthly, quarterly, and annual financial statements in accordance with Thai accounting standards and regulatory requirements.
• Strategic Decision Support: Provide financial insights and analysis to senior manage ...
• Feasibility Study: Perform projection of financial and business feasibility study including financial projection, investment analysis, business analysis, and risk assessment.
• Internal Controls: Establish and maintain robust internal control systems to safeguard company assets, ensure compliance with financial regulations, and mitigate risks.
• Tax Compliance: Oversee tax planning and compliance activities, including corporate income tax, value-added tax (VAT), withholding tax, and other relevant tax matters.
• Audit Management: Coordinate and manage internal and external audits, ensuring adherence to audit timelines, resolving audit issues, and implementing audit recommendations.
• Financial Process Optimization: Continuously review and improve financial processes and procedures to enhance efficiency, accuracy, and effectiveness in financial operations.
• Team Leadership: Lead and develop a high-performing finance team, providing guidance, mentorship, and training to ensure professional growth and achievement of departmental goals.
• Stakeholder Engagement: Build and maintain effective relationships with internal stakeholders, external auditors, regulatory authorities, and other relevant parties to promote transparency and accountability in financial matters.
• Bachelor's Degree in Accounting or Audit/ Master s Degree will be advantage.
• Minimum of 5-10 years audit/controller & accounting and analyst.
• Having experience in SAP environment and internal audit / accounting.
• Proficient in Excel.
• Strong planning and business analytical skills, service-minded, open-minded, results-oriented, and proactive.
• Strong leadership, ability to manage professional staff.
• Being proactiveness.
• Good command of English.

Skills:

Power BI, Excel, Problem Solving

Job type:

Full-time

• Following critical path, ensuring all activities meet the required deadlines.
• Transforming data into business insights.
• Lead analytical task by utilizing data analytical and Power BI skill.
• Coordinate cross-functional team (Commercial/Store operation) by convincing with data and reporting.
• Support and conduct meeting with Commercial senior leadership team to accomplish project and related task.
• Other assignments as it deems appropriate.
• Bachelor Degree or above in IT, IT Engineering, Logistics, Business Data, Marketing, Business Administration or related field.
• Experience of retail or supplier supply chain, or distribution operations.
• Background of drawing Planogram is a big plus.
• Good Computer skills, especially on MS Excel.
• Product knowledge (preferable).
• Cross-functional agility, and the ability to lead and meet objectives in a fast-paced, rapidly changing environment.
• Strong logical thinking, visual design, and presentation skills with exceptional attention to detail.
• Good analytical & problem solving skills, planning skills, numerical skills.
• Good attitude and self-motivated.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Sales, Excel, English

Job type:

Full-time

• Department: Sales.
• Company: บริษัท จีเอ็มเอ็ม มิวสิค จำกัด (มหาชน).
• Maintain and develop relationships with existing and new potential customers.
• Responsible for developing key relationships in the corporate accounts.
• Prepare presentations, proposals, plans, and contact reports.
• Conceptualize strategic initiatives execute and implement details of a campaign.
• Follow up on sales activity and meet sales targets.
• Resolving customer's complaints of complacent.
• Manage team to reach company revenue target.
• Bachelor s degree or higher in any related field.
• 10 years of experience in relevant sales and marketing, key account management, or other related roles.
• Strong business acumen, able to apply a consultative and analytical approach to help customers find the best solutions.
• Proven record of sales team management.
• Computer literate able to use MS Office (Word, PowerPoint, Excel).
• Responsibility, diligence, and hard work.
• Good command of English.
• Good relationship & service mind.
• ประสบการณ์ 10 ปีขึ้นไป.
• จำนวน 1 อัตรา.

Experience:

5 years required

Skills:

Accounting, CPD License, Financial Reporting, English, Thai

Job type:

Full-time

• Responsible for full spectrum of accounting and operations support activities.
• Hand-on ability in preparation of financial reports in compliances with the Group and company policies, procedures and statutory requirement.
• Supervise the Accountant and Operations team on daily routine activities and review all the task performed by the team.
• Handle internal and external statutory audit related matters, preparation of statutory accounts.
• Assist in preparation of corporate tax, VAT, withholding tax and other tax related submission.
• Review and monitor project status, include timely project revenue and cost recognition.
• Work closely with bank and revenue department related support.
• Provide support to the country manager for finance, operations and admin related matters.
• To ensure timely submission of reports to headquarters (Singapore).
• Performs other duties as assigned.
• Degree in Accounting / Finance or a related.
• Holding of CPD license.
• Good knowledge of IFRS15 or TFRS15 and Accounting Reporting Standards.
• Good knowledge of Accounting Reporting Standards.
• Good knowledge of Thailand Tax laws & regulations.
• With good knowledge and exposure on project accounting will be advantageous.
• Proficient in Microsoft Office (Excel & Word).
• Minimum 5 years in managerial and operations support experiences.
• Excellent verbal and written communication skills in English and Thai.
• Experience in NetSuite would be advantages.
• Strong leadership capabilities and the ability to operate successfully in an unstructured, dynamic and collaborative environment.
• In-depth ability of analytical skills, strong communication and presentation skills.

Skills:

Project Management, Industrial Engineering, Research, English

Job type:

Full-time

• Process Improvement and Project Management.
• Strong analytical, innovative and logical thinking.
• Experience in Digital Platform, Retail, Energy.
• Analyze requirements and prioritize critical findings from business and technology perspectives and translate them into business process management to improve business operations with practical and measurable solutions.
• Understand business requirements and recommend any potential solutions in terms of people, process, and technology to support business decision and customer need to create new experience with high customer satisfaction.
• Set strategic planning, make decision and also provide a highly consultative approach to the stakeholders, scope develop and deliver an end-to-end business case to improve Customer Experience and increase Customer Satisfaction/Engagement.
• Initiate and manage all projects related to process & work improvement.
• Develop plan, monitoring, update project status report and management report including any critical issues to the related stakeholders.
• Support and encourage working team to design new processes with new technology to support future business expansion in digital era.
• Other special assignments.
• Bachelor's degree or higher in Industrial Engineering, Computer Science, Information Technology, Operational Research or any related field.
• 8 years up Strong Experience in Process Improvement and Project Management.
• Experience in Digital Platform, Retail, Energy industry are preferred.
• Thought leadership, experience and track record in executing business transformations, process re-engineering and change management within large enterprises.
• Demonstrated Can-do attitude and eagerness to learn.
• Strong analytical, innovative and logical thinking, problem solving, and problem identification skills.
• Good leadership skill, relationship building, interpersonal, communications, and persuasive skills.
• Excellent verbal and written communication skills in English and Thai.

Job type:

Full-time

• Provides direct supervision to employees (typically non-exempt) performing routine work within a single function or work group.
• This includes providing input into annual plans/objectives and enforces policies related to the functional area. May contribute to policy development. Work is performed within established professional standards and practices. Receives assignments in the form of tasks and goals and follows established processes to meet the goals of the unit.
• Executes budgets, develops schedules, and enforces policies and procedures.
• Erroneous decisions or failure to achieve results may have a negative impact on the department s operations, schedules, and/or performance goals.
• Provides immediate supervision to a unit or group of employees, assigning tasks and checking work at regular intervals.
• Directs subordinates to achieve assignments using established guidelines, procedures, and policies.
• Participates in the interviewing and hiring process.
• Reviews employees performance and recommends employee compensation; recommends disciplinary action as necessary.
• Approves overtime schedules and working hours. Interacts directly with subordinates and peer groups; engages in routine exchanges of information; interactions with external contacts, if applicable, would be monitored.
• Knowledge/Skills/Competencies.
• Typical Experience.
• Four to six years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational requirements may vary by geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Job type:

Full-time

• JD for supervisor sort
• A Sortation Senior Supervisor at Lazada Express typically oversees the operations of sorting centers to ensure packages are processed efficiently and accurately.
• Sortation Supervisor - Lazada Express.
• Ensures end-to-end Sortation Processes are enforced, complied and to report any deviations to Manager (Sortation). Reports directly to Sort Manager. Monitoring and Planning Manpower day to day and ensure all daily tasks can achieve target in each day.
• Oversee daily operations of the sortation center, ensuring packages are sorted correctly and dispatched in a timely manner.
• Manage and lead a team of sortation staff, including manpower planning, training, scheduling, counselling, disciplining and performance evaluation.
• Monitor and improve operational processes to enhance efficiency and productivity.
• Implement standard operating procedures (SOPs) and ensure operation compliance are met.
• Provide guidance and support to team members, addressing any issues or concerns promptly.
• Ensure all packages are handled with care and sorted accurately according to destination.
• Address any discrepancies or errors in the sorting process and implement corrective actions.
• Track key performance indicators (KPIs) and generate reports on sortation center performance.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Foster a positive and collaborative work environment.
• Prepare technical reports e.g. EOD report by collecting, analyzing and summarizing information and trends.
• Qualifications- Bachelor s degree in logistics, supply chain management, business administration, or a related field
• Proven experience in logistics, warehouse management, or a similar role, preferably in a sortation or distribution center.
• Experience in a supervisory least 3 years is highly desirable.
• Ability to manage large groups of people
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficient in using Microsoft excel e.g. pivot, lookup
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Willingness to work flexible hours, including nights, weekends and long holiday if required.

Skills:

Negotiation, Compliance, Data Analysis

Job type:

Full-time

• To manage team to deliver the results above through coaching and leading.
• Achieve or exceed target levels of sales in terms of volume, value and profit.
• Develop and execute Sales strategy to drive growth and profitability.
• Develop and gain agreement for and implement sales plan by key account customers.
• Manage the development of Customer, Business Strategy, and annual plan to be in line with the company's objective and channel strategy.
• Develop and manage the trading term for negotiation with customers to be in line with company strategy and within assigned budget.
• Manage the sales of identified brands/products from within the range offered by the company to designed Key Account Customers.
• Oversee business administration, including managing budgets, overseeing management reporting, and ensuring compliance with all relevant regulations.
• Manage sales data analysis and developing and maintaining customer relationships.
• Collaborate with other departments, including finance, product development, and operations, to ensure that the sales operations are aligned with the overall company strategy.
• Monitor and analyse market trends and competitor activity to identify new opportunities for growth and to make recommendations for improvement.
• Develop and maintain relationships with key stakeholders, including customers, suppliers, and industry associations.
• Bachelor s or above in Business Administration or any related fields.
• At least 5-8 years work experience of Sales in Modern Trade.
• Proven track record in sales of Food or related products, with comprehensive industry knowledge.
• Excellent motivational and leadership skills to inspire performance.
• Highly motivated with a genuine drive to succeed.
• SAHA PATHANAPIBUL PLC.
• 2156 New Petchburi Road, Bangkapi,
• Huai Khwang, Bangkok 10310 Thailand
• Contact Us: HR Recruitment
• www.sahapat.co.th.

Experience:

10 years required

Skills:

Industry trends, Compliance, Statistics

Job type:

Full-time

• Develop and execute a comprehensive analytics strategy tailored to the retail sector, integrating our data platform layer to improve sales, customer retention, and operational efficiency.
• Lead and mentor a team of analysts at CP Axtra, fostering a culture of data-driven decision-making and continuous improvement.
• Stay abreast of industry trends and technological advancements in retail analytics and data platforms to maintain a competitive edge.
• Implement and oversee robust data governance practices specific to retail, ensuring data accuracy, integrity, and compliance with regulatory standards within our data platform layer.
• Manage seamless integration of data from multiple sources including POS systems, CRM platforms, online transactions, and third-party data providers into our data platform at CP Axtra.
• Design and develop advanced analytical models and algorithms leveraging our data platform layer to derive actionable insights related to customer behavior, product performance, and market trends.
• Conduct in-depth analysis using statistical methods and machine learning techniques to optimize pricing strategies, inventory management, and promotional campaigns.
• Collaborate closely with retail operations, marketing, and sales teams at CPaxtra to understand business objectives and provide analytical support for strategic decision-making, leveraging insights from the integrated data platform.
• Identify opportunities to enhance customer segmentation, personalized marketing efforts, and overall customer satisfaction through data-driven recommendations.
• Define and monitor key performance indicators (KPIs) related to retail metrics such as sales conversion rates, basket analysis, and customer lifetime value, utilizing data from our integrated platform at CPaxtra.
• Continuously assess and optimize business processes based on data insights to drive revenue growth and operational efficiency.
• Present complex analytical findings and recommendations derived from our data platform in a clear and compelling manner to senior leadership and stakeholders at CP Axtra.
• Collaborate with cross-functional teams to implement data-driven solutions and initiatives that align with organizational goals and leverage our integrated data platform layer effectively.
• Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field (Master s or PhD preferred).
• 10+ years of progressive experience in analytics, data science, or business intelligence within the retail industry, with a strong focus on data platform integration.
• Experience with cloud-based data platforms and big data technologies.
• Proficiency in statistical analysis tools (e.g., Python, R), database querying languages (e.g., SQL), and data visualization software (e.g., Tableau).
• Strong understanding of retail operations, including inventory management, merchandising strategies, and customer journey mapping, coupled with experience in leveraging integrated data platforms.
• Excellent leadership skills with a proven ability to manage and inspire a team of analysts in a dynamic and fast-paced environment.
• Strategic thinking and problem-solving skills with a focus on driving business value.
• Strong understanding of recommendation/personalization algorithms and data processing technologies.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Skills:

Accounting, Financial Modeling, Financial Analysis

Job type:

Full-time

• Assist in setting the future direction of the company and support strategic initiatives.
• Track and oversee the implementation of strategic business plans and develop financial and tax strategies.
• Manage funding requests and the budgeting process.
• Develop performance metrics that support the company's strategic direction.
• Participate in key decision-making as a member of the senior management team.
• Maintain strong relationships with all members of the management team.
• Manage the finance and accounting departments.
• Oversee financial operations of subsidiary companies and international activities.
• Manage third-party functions outsourced to external providers.
• Supervise the company's transaction processing systems.
• Apply best practices in operational processes.
• Oversee the issuance of financial information.
• Report financial performance to the board of directors.
• Identify and mitigate key elements of the company's risk profile and establish reliable control systems.
• Ensure company compliance with all legal and regulatory requirements.
• Ensure record-keeping meets auditor and government requirements.
• Report risk issues to the company's audit committee.
• Maintain relationships with external auditors and review findings and recommendations.
• Monitor cash balances and cash forecasts.
• Arrange for debt and equity financing.
• Track, control, and advise on derivative contracts.
• Bachelor's degree or higher in Accounting, Finance, Business Administration, Economics, or a related field.
• Minimum of 5 years in experience as an Accounting Director in a public company.
• Ability to prepare consolidated financial statements and understanding of both PAEs and NPAEs accounting standards.
• Experience in construction and real estate businesses.
• Experience with ERP accounting systems, specifically NA Vision/SAP.
• Excellent analytical and problem-solving skills.
• Strong leadership, ability to work under pressure, and effective communication skills with other departments.

Skills:

Budgeting, Compliance, Product Development

Job type:

Full-time

• Overall accountability for FWD TH Health, including Actuarial, Health Operations (Claims, Medical Networks, Medical Services and FWA), Data and Analytics.
• Develop and execute strategic vision for FWD TH Health division, aligning with the FWD Group and TH goals, enhance the performance, operations, efficiency, growth, retention, and profitability of FWD TH Health.
• Regularly review and adjust strategies based on evolving market dynamics.
• Set and manage financial targets for the FWD TH Health insurance division, including premium income, Loss and Combined ratios, expense ratios & profitability.
• Oversee FWD TH Health Business Planning, budgeting and financial forecasting processes, ensure alignment with financial goals of FWD Group and TH.
• Monitor FWD TH financial performance, implement strategies to address any gaps and ensure profitability and sustainable growth.
• Oversee the design and delivery of Health insurance programs and services, aligning with / leveraging FWD Group wherever possible.
• Partner with internal/external stakeholders including healthcare providers, industry bodies, and regulators to offer comprehensive Health insurance solutions.
• Oversee the health insurance product portfolio, regularly reviewing competitiveness, profitability, and compliance. Collaborate FWD TH Propositions teams to manage product experience and manage risk appetite for health insurance products, working closely with underwriting and actuarial teams.
• Drive innovation in product development, ensuring competitive, customer-focused offerings, working closely with FWD TH Propositions team (act as co-lead the development of health insurance products).
• Benchmark the company s Health insurance services and and performance against competitors, identifying areas for differentiation or improvement.
• Manage relationships with regulators / other external stakeholders to address compliance/regulatory challenges proactively. Keep up-to-date with Health insurance/related regulatory changes, adjust FWD TH Health practices accordingly.
• Monitor / manage Health Claims experience and work closely with Claims leadership team to ensure maturation of that function.
• Manage the integration of digital solutions and data analytics to enhance product offerings, streamline operations, and improve customer experience.
• Drive Health Transformation initiatives, including health-tech / InsurTech solutions that align with FWD TH efficiency goals, customer demands and industry trends.
• Use data analytics to inform decisions around product design, pricing, claims, and risk management.

Skills:

Automation, Industry trends, Project Management

Job type:

Full-time

• Develop and implement a strategic transformation roadmap that aligns with the company s objectives and growth vision.
• Lead cross-functional initiatives to streamline operations, improve efficiency, and enhance customer experience.
• Drive digital transformation projects, including the adoption of new technologies, data analytics, and automation tools.
• Collaborate closely with C-level executives to identify key areas of improvement and innovation.
• Facilitate change management processes, fostering a culture of innovation and continuous improvement.
• Oversee and manage transformation project teams, ensuring timely and effective execution.
• Measure and report on the impact of transformation initiatives, adjusting strategies as needed to ensure long-term success.
• Establish partnerships with external vendors and stakeholders to leverage new technology and best practices.
• Master s degree in Business Administration, Management, or a related field (or equivalent experience).
• Minimum of 10 years of experience in strategic transformation, change management, or similar roles in a large organization with over 10 years of experience in team management.
• Proven track record in leading digital and operational transformation projects.
• Strong knowledge of industry trends, emerging technologies, and best practices in business transformation.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and manage complex projects across multiple departments.
• Strong problem-solving skills with a focus on data-driven decision-making.
• Experience working with senior executives and cross-functional teams.
• Familiarity with project management tools and methodologies.
• Previous experience in a consulting firm or advisory role is highly preferred.

Job type:

Full-time

• Plans, develops and implements the strategic goals of Lotus s Pet Food & Pet Us business in alignment with the organizational goals.
• Establishing procedures that promotes the efficient workflow of the Pet Us business .
• Work in partnership with related parties to drive Pet Us business. Be an active link between store operations and other parties to fix problems and issues. .
• Identifies Pet Us performance trends, opportunities for improvement, customer profiling by store, store benefits and competitor analysis .
• Support and coach Pet Us Shop Manager and team and ensure they are capable of managing workload and deliver all KPIs .
• On the job training to new hired Pet Us Shop Manager and staff .
• Develops and implements staff development training and orientation. Increase staff s efficiency by upskill, provide specialist knowledge .
• Work with HR to provide for staff recruitment. .
• Support new Pet Us shops set up and ensure that new Pet Us shops are opened within timeline. .
• Ensure that stores are comply with regulation and audit .
• Deliver great department presentation standards .
• Bachelor's Degree in related field eg. Marketing, Business Administration .
• At least 5 years working experience in retail business. Another Experience in Pet business operations is a big plus. .
• Expertise in retail store operation. .
• Strong passion in Pet business .
• Leadership Skills .
• Strong operational skills & management skills .
• Good communication & Interpersonal skills .
• Able to travel upcountry occasionally for store setup.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

3 years required

Skills:

Management, Problem Solving

Job type:

Full-time

• Oversee daily operations of the sortation center, ensuring packages are sorted correctly and dispatched in a timely manner.
• Manage and lead a team of sortation staff, including manpower planning, training, scheduling, counselling, disciplining and performance evaluation.
• Monitor and improve operational processes to enhance efficiency and productivity.
• Implement standard operating procedures (SOPs) and ensure operation compliance are met.
• Provide guidance and support to team members, addressing any issues or concerns promptly.
• Ensure all packages are handled with care and sorted accurately according to destination.
• Address any discrepancies or errors in the sorting process and implement corrective actions.
• Track key performance indicators (KPIs) and generate reports on sortation center performance.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement.
• Foster a positive and collaborative work environment.
• Prepare technical reports e.g. EOD report by collecting, analyzing and summarizing information and trends.
• Bachelor s degree in logistics, supply chain management, business administration, or a related field.
• Proven experience in logistics, warehouse management, or a similar role, preferably in a sortation or distribution center.
• Experience in a supervisory least 3 years is highly desirable.
• Ability to manage large groups of people.
• Strong leadership and team management skills.
• Excellent organizational and problem-solving abilities.
• Proficient in using Microsoft excel e.g. pivot, lookup.
• Good communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle pressure effectively.
• Willingness to work flexible hours, including nights, weekends and long holiday if required.

Skills:

DevOps, Automation, Kubernetes

Job type:

Full-time

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

Skills:

Industry trends, Compliance, Finance, English

Job type:

Full-time

• Identify and develop new business opportunities to drive revenue growth.
• Establish and maintain strategic partnerships with local and international entities.
• Stay updated on industry trends and competitor activities.
• Collaborate with Marketing Division to develop and implement marketing and sales strategies to attract new customers and new business opportunities as well as oversee promotional events and activities to enhance brand visibility.
• Operation Management.
• Oversee the overall operations of outlets to ensure a seamless and high-level guest experience.
• Implement and monitor operational policies and procedures.
• Collaborate with the Back of House Team and Front of House Team to maintain the highest standards of quality.
• Ensure compliance with health, safety, and hygiene regulations.
• Manage supplier relationships and inventory to optimize cost-efficiency.
• Financial Management.
• Develop and manage the annual budget, ensuring alignment with business goals.
• Monitor financial performance, analyze P&L statements, and implement corrective actions as needed.
• Collaborate with the Finance and Accounting Team to prepare regular financial reports for senior management and the Board.
• Identify cost-saving opportunities without compromising service quality.
• Mentor and motivate a diverse team of professionals.
• Foster a culture of Work as One to deliver beyond-excellent service, teamwork, and continuous improvement.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training and development needs to enhance team capabilities.
• Corporate, Legal & General Management.
• Closely coordinate with related division/ departments in Siam Piwat Group regarding sales and marketing, promotions, and other required support to enhance customer experience.
• Understand the businesses of Siam Piwat Group and leverage relevant experiences effectively.
• Ensure the business operates within the company's mission statement and compliance with agreement with partners.
• Set up and review SOP (Standard Operating Procedure) for each subsidiary to ascertain if it is successful and if not, devise an alternative.
• Making sure safety regulations are followed and promote and enforces safety in the workplace.
• Liaise with all relevant parties on corporate affairs and legal issues.
• Assist, arrange and coordinate with relevant parties and government agencies to obtain necessary F&B related licenses.
• Qualifications:Bachelor s degree in Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in a similar role within the luxury hospitality or fine-dining industry.
• Proven experience in business development, operations management, and financial oversight.
• Strong leadership skills with the ability to inspire and manage a diverse team effectively.
• Excellent communication, negotiation, and interpersonal skills.
• Excellent problem-solving, critical thinking, and analytical skills.
• Knowledge of safety, quality control and cost control.
• Fluency in English and Thai is required.
• Proficiency in MS Office and relevant software applications.

Experience:

5 years required

Skills:

Mechanical Engineering, Market Analysis, Data Analysis, Customer Relationship Management (CRM), English

Job type:

Full-time

• Develop and implement robust sales plans based on detailed market analysis to drive conversions and achieve sales targets.
• Monitor and analyze sales data and market trends to adjust strategies as necessary.
• Identify and develop marketing opportunities, planning and executing innovative sales initiatives.
• Craft detailed customer profiles to tailor sales strategies effectively.
• Spearhead initiatives related to OSE projects, ensuring alignment with broader business goals.
• Expand product knowledge, focusing on innovative designs and market needs.
• Enhance product knowledge, especially on advanced designs like Flat Tube.
• Analyze market data and develop strategic market approaches.
• Include SWOT analysis, market capacity for Aluminum Fin Profiles, import trends, and key market players.
• Manage local and import data, including capacity for Evaporators, Heater Cores, and other relevant products.
• Provide insights on quality certifications and compliance standards.
• Foster and maintain strong relationships with clients, ensuring a superior customer experience.
• Prepare for and lead customer meetings, creating detailed reports and presentation materials to support business objectives.
• Support the expansion of the market presence both domestically and internationally.
• Apply engineering principles to manage and optimize logistics operations.
• Oversee the logistics flow from production to delivery, ensuring efficiency and cost-effectiveness.
• Collaborate with the logistics team to streamline processes, reduce bottlenecks, and enhance customer satisfaction.
• Bachelor s or Master s degree in Business Administration, Marketing, Engineering, or related field.
• Special consideration for candidates from the Faculty of Management Engineering.
• A minimum of 5 years of experience in a sales leadership role, preferably in the manufacturing or technical field.
• Strong leadership capabilities with experience managing cross-functional teams.
• Advanced analytical and strategic thinking skills, with a proven track record of enhancing sales performance.
• Excellent verbal and written communication skills, with proficiency in creating detailed reports and presentations.

Experience:

2 years required

Skills:

Management

Job type:

Full-time

• Manage and optimize daily operations at Drop-off sites to ensure efficient and smooth logistics services.
• Coordinate with First Mile, Last Mile and partners to address issues arising during goods pick-up and delivery, enhancing customer satisfaction.
• Monitor operational data, identify process bottlenecks, and propose improvement actions to continuously enhance operational efficiency.
• Maintain strong communication with partners to ensure a positive collaboration and jointly drive business growth.
• Develop and enforce operational standards and procedures, training team members to improve overall operational capability.
• Bachelor's degree or above, preferably in Logistics Management or a related field.
• At least 2 years of experience in logistics operations or a related area, with a preference for experience in managing Drop-off sites.
• Strong organizational and problem-solving skills to navigate complex operational scenarios.
• Familiarity with logistics industry trends and a unique perspective on improving operational efficiency.
• Proven leadership abilities, skilled at motivating the team and driving them towards achieving objectives.