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Skills:

Project Management, Software Development, English

Job type:

Full-time

• Interact with project management, head of Partnership Operations, Business Analysis team and development teams to develop a strong understanding of the projects and testing objectives.
• Design and create test conditions and scripts to address business and technical use cases.
• Participate in troubleshooting and training of issues with different teams to drive towards root cause identification and resolutions.
• Perform testing of new and existing software/system based on client s requirements.
• Document, track, and escalate issues as appropriate, using Quality Center or similar tools/means.
• Bachelor s degree or higher in Information Systems, Computer Science, or related fields.
• 1-3 years (for Junior level) and 4-6 years (for Senior level) of relevant work experience in software development and/or testing role.
• Good analytical and problem diagnostic skills.
• Good interpersonal and communication skills.
• Flexible and self-motivated.
• Willing to work in tight schedule and work after working hours.
• Good command in English and Thai both spoken and written.

Skills:

Finance, Power BI, Tableau

Job type:

Full-time

• Monitor sales trends, manage stock levels, and coordinate with supply chain teams to ensure accurate inventory and avoid stock discrepancies.
• Oversee daily operations, including order processing, inventory updates, and issue resolution to ensure smooth platform performance.
• Support the setup, integration, and operational rollout of new sales channels, ensuring alignment with existing workflows.
• Identify operational gaps, propose process enhancements, and lead initiatives to improve efficiency, reduce errors, and optimize resource usage.
• Ensure accurate and timely order fulfillment by working closely with warehouses, logistics, and customer service teams.
• Investigate and resolve operational issues such as stock mismatches, delayed orders, and return discrepancies, with a focus on root cause analysis.
• Track key operational KPIs, analyze data to identify trends, and prepare reports to support decision-making and process improvements.
• Work with IT, logistics, finance, and customer service teams to ensure seamless end-to-end operational processes.
• Ensure operational systems and workflows are up-to-date, efficient, and well-documented for easy reference and continuous improvement.
• Provide operational guidance and support to internal teams, ensuring best practices are consistently applied across all channels.
• Bachelor s degree in Business administration, Economics, Supply Chain or a related field.
• 2+ years of experience in e-commerce, marketplace operations, demand planning, or inventory management.
• Familiarity with online merchandising and marketplace platforms is a plus.
• Proficient in MS Excel & PowerPoint and Google Sheets.
• Experience with other analytical tools (e.g., Power BI, Tableau) for data analysis is a plus.
• Knowledge of forecasting techniques and inventory management software is advantageous.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Able to work under pressure and handle multiple projects simultaneously.
• Detail-oriented with good organizational skills.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy.

Job type:

Full-time

• About TikTok TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Trust & Safety Department Introduction.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• About Team.
• The Search Ads Ops team is dedicated to evaluating and optimizing search algorithms within search ads. Our team conducts thorough evaluations and investigations to ensure optimal performance and accuracy. Additionally, we manage labeling projects to train and refine our models, aiming to improve the relevance and effectiveness of search ads. Our goal is to drive revenue growth while maintaining a high-quality user experience, balancing commercial objectives with user satisfaction. We strive to deliver superior search ads solutions through continuous innovation and meticulous analysis.
• What will I be doing?.
• Operation & Data Management.
• You will perform daily operational tasks including quality inspection, policy and process optimization, queue assignment and handling escalations of the labelling project.
• You will work closely with respective project stakeholders and vendors to stay up to date with policy developments and provide feedback on implementation and execution.
• You will be performing daily audit on internal system and provide analysis of errors and feedback to respective teams (R&D & Product Manager).
• You will be monitoring the quality scored of agents and run root cause analysis to the management team.
• You will be monitoring project data, record daily output and quality scores, prepare data analysis/report of projects as well as validate reports and data provided to stakeholders/partners.
• Training Management.
• You will be localizing the policy guidelines designing training schedule, coordinate and liaise with key stakeholders including BPO to ensure that all labellers successfully go-live within the targeted time frame.
• You will deliver process/product/policy training in classroom and/or virtually to new joiners.
• You will be involve in setting up product knowledge test, share result analysis and work with key stakeholders to improve the product knowledge of team.
• What should I bring with me?.
• A minimum Diploma & above education background.
• You possess prior experience in a QA role, ideally within a Content Moderation / Content Quality / Safety environment.
• Good English and Thai proficiency.
• You have good attention to detail and you are comfortable using data analysis to identify trends.
• Comfortable with and understand that the job requires reviewing internet content that may be deemed inappropriate and / or contain explicit materials.
• Your ability to work in a high tempo environment, adapt, respond to day-to-day challenges of the role.
• Your resilience and commitment to self-care to manage the emotional demands of the role.
• You are familiar with search engines and algorithms of any social media platform or search engine optimization.
• You come with experience in a BPO / call center / customer service or vendor management environment is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
• We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Hybrid.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

No experience required

Job type:

Full-time

• Operate and assist in the daily maintenance of the HIPPO.
• Perform manual tasks such as loading and unloading materials, cleaning equipment, and supporting the operations team.
• Identify and solve problems that may arise during operations to keep things running smoothly.
• Ensure safety protocols are followed at all times.
• Collaborate with team members to ensure efficient and effective operations.
• Maintain cleanliness and organization of the worksite and equipment.
• Report any equipment malfunctions or concerns to the supervisor.
• Assist with other operational tasks as required.
• Previous experience in manual labor or hands-on work is preferred.
• Proactive, problem-solving attitude.
• Basic English communication skills are an advantage, but not essential.
• Ability to work outdoors and in various weather conditions.
• Willingness to work 5 days a week on-site at the HIPPO.
• Ability to work well as part of a team.
• A strong sense of responsibility and attention to detail.
• The opportunity to make a meaningful impact in reducing plastic pollution.
• A dynamic and supportive work environment.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Job type:

Full-time

Job Description We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• Our Operations team moderates millions of videos globally every day, ensuring we are bringing only safe content to our users. The team develops unified global rules for diversified video and header accounts, manages and optimizes efficiency and accuracy, and provides weekly data analysis of TikTok content diversity.
• What will I be doing?.
• Grow the team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of policies and the target.
• Responsible for localising working processes and strategies, managing projects with specialists and providing the results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, and fake news.
• What should I bring with me?.
• Bachelor's Degree or equivalent education/experience.
• 3+ years experience working in content labeling, content quality, safety or related areas in a major tech or media company.
• Minimum 1 year working experience in team management.
• Outstanding natural communicator (verbal/written) with excellent language and communication skills at full proficiency level in English and Thai language).
• Team player and ability to collaborate with different teams.
• Strong attention to detail and ability to work independently.
• Deep understanding of online video contents, recommendation system, algorithm is a plus.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

3 years required

Skills:

Quality Assurance, Assurance

Job type:

Full-time

• Oversee the end-to-end management of programs, ensuring smooth execution and a great experience for students.
• Collaborate on curriculum development and refinement, ensuring programs are structured for maximum student engagement and industry relevance.
• Manage program logistics, student onboarding, and session coordination, making sure everything runs on schedule.
• Track and organize timelines, deliverables, and program updates, proactively addressing any challenges.
• Work closely with internal teams to gather feedback and continuously improve program quality.
• Company Executive & Partner Communication.
• Serve as the primary point of contact for external company executives, ensuring smooth coordination for their involvement in programs.
• Send calendar invites, confirm participation, and follow up to ensure all sessions are locked in.
• Handle post-session communication, including thank-you notes, to maintain strong relationships with partners.
• Ensure clear communication on expectations, deliverables, and logistics with company representatives.
• Mentor Sourcing & Management.
• Source, recruit, and onboard industry experts as mentors based on program needs across various fields.
• Develop a structured mentor engagement strategy to create meaningful student-mentor interactions.
• Provide ongoing support and quality assurance to ensure mentors meet program expectations.
• Build and maintain strong relationships with mentors, ensuring their continued engagement.
• Organize mentor training sessions, setting expectations and offering support as needed.
• Student & Parent Experience.
• Provide support to students throughout the program, addressing questions and ensuring they have a smooth experience.
• Communicate with parents when needed, offering updates and addressing any concerns.
• Develop strategies to keep students engaged and maximize their learning outcomes.
• Collating Student Data for Marketing.
• Work closely with the marketing team to gather and organize student data for promotional and reporting purposes.
• Collect and highlight student success stories, testimonials, and project outcomes to showcase impact.
• Develop streamlined processes to capture qualitative and quantitative insights from students and mentors.
• Ensure all student data collection follows privacy policies and best practices.
• What is needed for the role?.
• 3+ years of experience in operations, program coordination, or education management, preferably in edtech or a related field.
• Strong ability to manage multiple projects, ensuring smooth execution from start to finish.
• Experience in mentor or talent sourcing, stakeholder communication, and program execution.
• Excellent organizational and communication skills, with an eye for detail.
• Comfortable working in a fast-paced environment, balancing multiple priorities effectively.
• Ability to build strong relationships with mentors, students, company executives, and team members.
• A Masters in Education from a reputable university is a plus.
• Experience working in remote, globally distributed teams is a plus.
• Please keep an eye on your Junk / Spam folder.

Skills:

Event Planning, Financial Reporting

Job type:

Full-time

• Act as the primary contact for managers, employees, clients, and external partners.
• Manage calendars, schedule meetings, and handle travel arrangements (air tickets, hotels, catering, and itineraries).
• Organize departmental meetings, team-building activities, and group morale events, including logistics and cost control.
• Prepare reports, presentations, and administrative documents as needed.
• Support administrative tasks such as creating POs, system updates, and basic bookkeeping.
• Assist with onboarding new hires and provide coaching for the department.
• Take meeting dictation, minutes, and ensure follow-up actions are completed.
• Contribute to well-being activities organized by the AA community.
• Provide administrative support for visitors and external guests.
• Assist with event planning, including logistics for group and lab events.
• Update and maintain the group s distribution list.
• Manage expense submissions, approvals, and assist with financial reporting.
• Support content creation for events, including collaboration with partners and organizers.
• Assist with internal and external communications, including translation and policy QA support.
• Perform general office duties such as ordering supplies, maintaining records, and preparing invoices.

Skills:

Instrument

Job type:

Full-time

• Handle all quality excursions, take effective actions and follow proper escalation.
• Support and follow up the product & material quality from NPI to mass production (FAI(First Article Inspection), IP(Inspection Plan), WI(Work Instruction), etc.). This includes following industry specific protocols as required.
• Assist to create the quality control plan for respective area (material/process/product).
• Analyze, monitor and report quality KPI for internal (factory) and external (customer). à €“ RFPY (Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert).
• Drive continuous improvement to benefit customer, CLS and supplier.
• Draft internal quality system procedures, work instructions and workmanship standards.
• Assist process/product/system/supplier audit and improvement actions follow up. - Industry standards (e.g., ISO) - Compliance audit - Safety audit etc.
• Follow up the EC (Engineering Change), SPCN (Supplier Process Change Notification) to ensure the implementation of changes is timely and accurate (initiated both externally and internally).
• Enhance the quality skills and product knowledge through the training program.
• Accomplish the jobs assignment from the superior and participate in the quality strategy deployment.
• Knowledge/Skills/Competencies.
• Knowledge of quality tools, ISO and IPC standards and processes.
• Knowledge of software as used in generating reports capturing data & presenting data in an understandable format.
• Knowledge of manufacturing processes Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Understand Six Sigma and Lean Kaizen.
• Knowledge and understanding of the business unit and how decisions impact customer satisfaction product quality,on-time delivery and profitability of the unit.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Physical Demands.
• Repetitive manual movements (e.g., keyboarding).
• Sustained visual concentration on small areas, such as monitors, screens.
• Sustained visual concentration on numbers, legal documents.
• The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc.
• Typical Experience.
• 4 to 6 years ( 2- 4 years).
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Good Communication Skills, Negotiation

Job type:

Full-time

• Bachelor's in engineering, supply chain, Logistics or related fields.
• Strong in transportation operation management such as 3PL and service provider is a plus.
• Good communication skills.
• Good team player.
• Strong in analytical, proven problem-solving skills.
• Good negotiation and tough minded.

Experience:

3 years required

Skills:

Leadership Skill, Multitasking, Good Communication Skills, English

Job type:

Full-time

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

Skills:

Compliance, Automation, Risk Management

Job type:

Full-time

• Lead and enhance security operations, mentoring team members and implementing advanced security strategies.
• Architect and enforce security frameworks for IT systems, networks, and cloud environments.
• Monitor, detect, and respond to cyber threats, conducting forensic investigations and post-incident analysis.
• Oversee vulnerability management, system hardening, and security compliance.
• Manage identity and access controls, privileged accounts, and authentication mechanisms.
• Drive security automation, process improvements, and adoption of emerging technologies.
• Conduct security awareness training and ensure best practices across the organization.
• Minimum 5+ years of experience in security operations, with a strong focus on incident response, vulnerability management, and risk assessment.
• Proven experience leading incident response efforts and conducting root cause investigations.
• Experience with vulnerability management, and overseeing the security pipeline.
• Experience with security standardization and IT compliance certification and audit.
• Experience with risk management frameworks and methodologies.
• Expert knowledge of security tools, including SIEM, EDR, vulnerability scanners, and penetration testing tools.
• Strong understanding of network protocols, cloud operating systems, and security concepts.
• Strong understanding of security frameworks such as NIST, ISO 27001, and MITRE ATT&CK.
• Proficiency in scripting languages (e.g., Python, PowerShell) for automation and analysis is a plus.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong attention to detail and a commitment to accuracy.
• Strong documentation and reporting skills.
• Ability to effectively communicate technical risks to non-technical stakeholders.
• Understanding of the 3 lines of defense model is a significant advantage.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Skills:

Compliance, English

Job type:

Full-time

• 2~3 years of experience in HR operations;.
• Good understanding of labour/compliance laws, cultural nuances and HR best practices;.
• Experience with employee lifecycle (including but not limited to onboarding, transfers, performance cycles, leaves of absence, immigration matters and offboarding);.
• Ability to work independently, demonstrating initiative and a proactive approach to problem-solving;.
• Highly proficient and excellent communication skills in English.
• Preferred Qualifications.
• Support employees and improve employee experience by providing end-to-end HR solutions to solve their issues;.
• High level of discretion, confidentiality, and ethics;.
• Humility, flexibility, and good interpersonal & customer facing skills are a must to be part of a strong and united team across the APAC region;.
• Experience in setting up relationships & handling trade unions is a plus.

Skills:

Project Management, English

Job type:

Full-time

• Coordinated to remediation cybersecurity incidents and coordinated to provide cybersecurity services.
• Excellent communication (Thai and English) skill to co-operation with application team, infra team and subsidiaries team.
• Project / service tracking to ensure tasks assignments will be completed within timeline.
• Cybersecurity document in Thai and English such as cybersecurity manual and cybersecurity news etc.
• 3-5 years of experience in cybersecurity incidents & response, cybersecurity services, project coordinator and project management etc.
• Incidents Response (Prefer): Cortex XDR, NTA, Firewall, SIEM, DLP etc.
• Cybersecurity Services (Prefer): Penetration Testing, Awareness Training, Phishing Test etc.
• Cybersecurity Tools: DAST, VA Scan, CyberArk, WAF, Microsoft Security etc.
• Contribute towards the execution of policies, standards and procedures specific set by enterprise industry such as ISO27001, NIST, PDPA etc.
• Ability to think strategically, work with a sense of urgency and pay attention to details.
• Strong team player that collaborates well with others to solve problems and actively incorporate input from various sources.

Skills:

English

Job type:

Full-time

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.