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Job type:

Full-time

• Support on audits of import/export transactions.
• Ensure the control and governance of the Local customs regulations.
• Operations.
• Perform import/export operations and work with Logistics Vendors.
• Work with Logistics Vendors to ensure smooth day to day operation.
• Support and provide the troubleshooting and issue resolving on import/export operation.
• Own tracking, savings, service improvement projects data gathering and results tracking.
• System/Capability.
• Own Master Data set-up and maintenance.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok is reshaping the current retail path to purchase and transforming how brands connect with their communities to drive shopping moments through an infinite loop of discovery, consideration, purchase, review and participation.
• To incubate and build the brand ecosystem on TikTok shop by managing and grow a portfolio of brands within TikTok shop by providing strategic roadmap and coordination together with cross functional teams.
• Support TH & VN routine data tracking, including JBP tracking, top brand policy tracking, weekly/monthly scorecard, brand diagnosis, data support, etc.
• Support TH & VN Mall banner operations on a routine basis.
• Other team support.
• 1-2 years of relevant experience, preferably within ecommerce.
• Proficient in Excel, data processing/tracking, data operations experience is preferred.
• Proficiency in English and local language.
• Good logic and analytical thinking.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Business Development, Data Analysis

Job type:

Full-time

• Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
• Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
• Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
• Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
• Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
• Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
• Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
• วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการ เพื่อสร้างผลกำไรในทุกหน่วยธุรกิจภายในสถานีบริการฯ.
• กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน วางแนวทางการควบคุมกระบวนการสื่อความ กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ เพื่อให้เกิดประสิทธิภาพประสิทธิผลและเป็นมาตรฐาน.
• กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท.
• ติดตามการบริการลูกค้าให้เป็นไปตามมาตรฐาน.
• ร่วมจัดทำและปรับปรุงหลักเกณฑ์/เงื่อนไขในการพิจารณา Incentive และ KPIs ของสถานีบริการ.
• จัดหาและสนับสนุนเครื่องมือและอุปกรณ์ต่างๆ เพื่อสนับสนุนงานสถานีบริการในด้านงานขายและงานบริการลูกค้าให้เกิดประสิทธิภาพ.
• ออกแบบ พัฒนาและควบคุมในด้าน Operation Management Dashboard.
• กำกับดูแลการดำเนินงานในภาพรวม เพื่อให้ได้ยอดขายตามเป้าหมาย.
• กำกับดูแลการดำเนินงานขยายสถานีบริการให้เป็นไปตามเป้าหมาย.
• วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการในภาพรวมของฝ่ายงานให้สอดคล้องกับนโยบาย และเป้าหมายบริษัท.
• กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ.
• กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท..
• Bachelor degree or Higher in MBA, Economics, Engineer or related field.
• At least 10 years' experience in Operation, Marketing or Business Development.
• Experience in Oil &Energy, Retail, or Automotive industry.
• Experience in Operation design, Setup and Control.
• Data Driven mindset and Data Analysis.
• Well handle multitask and Leading team.
• Multi-dimensional of systematic thinking, Linkage of operation and business.
• Must have full working rights in Thailand.
• Thai Only.

Experience:

5 years required

Skills:

English

Job type:

Full-time

• Set and review short-term objectives and operational plans for team to support the tactical goals for treasury business units.
• Ensure the accuracy and efficiency of the processing of Financial Instruments and Money Markets transactions, including settlement, accounting, and reporting within timeframe.
• Collaborate with Finance, Compliance, IT, and other departments on new products and process improvements.
• Bachelor s degree or higher in Finance, Accounting, Economics, or related fields.
• Minimum 5 years of experience in Treasury Operations.
• Strong communication, negotiation, and interpersonal skills.
• Proficiency in English.

Skills:

Risk Management, English

Job type:

Full-time

• Collaborate with top management to develop and execute operational strategies aligned with the company s goals and objectives.
• Build and lead a high-performing team by establishing clear goals, implementing effective talent strategies (recruitment, development, management, and retention), and ensuring achievement of all targets, KPIs, and SLAs.
• Lead, mentor, and develop the Operations team performance, fostering a collaborative and high-performance work environment aligned with company direction and purpose.
• Manage to streamline day-to-day operations including transaction fulfillment, and user account management to ensure smooth and efficient workflow across teams.
• Ensure and develop standard operating procedures (SOPs) align with company policies, procedures, and regulations to implement comprehensive risk management strategies to minimize operational disruptions.
• Conduct performance evaluations, provide constructive feedback, and implement training programs to enhance team capabilities.
• Utilize data-driven insights to identify trends, opportunities, and areas of improvement.
• Oversee the recruiting and performance evaluation of the Operations team, including optimizing resource distribution to maximize efficiency and meet company goals.
• Determine the projects for the Operations team to collaborate with cross-functional teams to improve the overall operational work processes, and tools and identify opportunities to optimize customer experience that increase customer satisfaction and improve the company products.
• Prevent and resolve conflicts among the Operations team and other teams to maintain a productive work environment.
• Bachelor s degree in any related field.
• Minimum 7 years of experience in Operations management with a minimum of 5 years of experience in a supervisory role.
• Excellent in managing and leading multicultural and diverse teams with a proven track record in effective team leadership and management.
• A strong leader who effectively handles critical situations with a good mindset in people development, leadership qualities with excellent communication, mentoring, task-delegation, coaching, conflict resolution, and interpersonal skills.
• Strong background in identifying, assessing, and mitigating operational risks.
• Solid understanding of core digital currency operations, including trade execution, settlement, wallet management, and custody procedures.
• Solid foundation in data, root cause, and learning-need analysis by using various data sources.
• Ability to leverage data and analytics to measure operational performance, identify areas for improvement, and make data-driven decisions.
• Forward-thinking mindset, with the desire to leverage technology to improve operational tools and systems.
• Excellent verbal and written communication skills in both Thai and English.
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading business within the Operations or Customer Support field (A must).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

Skills:

Negotiation, Data Analysis, Excel

Job type:

Full-time

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Procurement, Compliance

Job type:

Full-time

• Develop and implement operational strategies, systems, and processes to enhance productivity and efficiency.
• Oversee all aspects of food and beverage operations, including procurement, production, quality control, and service delivery.
• Drive operational excellence through continuous improvement initiatives.
• Production & Supply Chain Management.
• Manage and optimize production schedules, ensuring timely delivery and adherence to quality standards.
• Oversee supply chain operations, including procurement, inventory management, and logistics.
• Build and maintain strong relationships with suppliers and vendors.
• Quality & Regulatory Compliance.
• Ensure compliance with industry regulations, safety standards, and ethical manufacturing practices.
• Monitor quality control processes to maintain product excellence and customer satisfaction.
• Financial & Budget Management.
• Develop and manage the operational budget, ensuring cost efficiency and profitability.
• Analyze operational metrics and provide regular performance reports to the CEO.
• Team Development & Leadership.
• Lead, mentor, and develop a high-performing operations team.
• Foster a culture of growth mindset, agile, and communicate frankly with compassion.
• Strategic Initiatives.
• Collaborate with the CEO and other executives to develop and execute the company's long term strategic vision.
• Identify and evaluate opportunities for growth, including new products, processes, or market trends.

Job type:

Full-time

• รับและจ่ายเงินและเช็คตามที่ได้รับการจัดสรรเพื่อให้การปฏิบัติการทางเงินบรรลุวัตถุประสงค์.
• เลือกใช้เงินจากธนาคารที่มีต้นทุนของเงินต่ำที่สุด และบริหารเงินสดคงเหลือให้ได้รับผลตอบแทนสูงสุด.
• ปฏิบัติการชำระหนี้โดยใช้ระบบ cash management.
• ติดตามเอกสารเพื่อประกอบการจ่ายเงิน จัดทำข้อมูลเสนอผู้บังคับบัญชาเพื่อตรวจสอบและเสนอกรรมการอนุมัติผ่านระบบ.
• รักษาเงินสดย่อยและเบิกชดเชยเงินสดย่อย.
• รับวางบิลและดูแลการชำระหนี้ให้ตรงตามกำหนด.
• จัดทำใบเสร็จรับเงินและหนังสือรับรองภาษีหัก ณ ที่จ่าย.
• จัดทำและตรวจสอบเอกสารเงินโอนรับ - เงินโอนออกต่างประเทศ.
• จัดทำรายงานต่างๆ ทางด้านการเงิน เช่น ทะเบียนรับ-จ่ายธนาคาร สัญญาเงินกู้ระหว่างบริษัทในเครือและสถาบันการเงิน รายงานยอดคงเหลือ และเงินฝากธนาคารทุกบัญชี รายงานหนี้เงินกู้สถาบันการเงินที่จะครบกำหนด เป็นต้น.
• ทำหน้าที่อื่นๆ ตามที่ผู้บังคับบัญชามอบหมาย.
• ปริญญาตรีสาขาการเงิน บัญชี เศรษฐศาสตร์ บริหารทั่วไป มีความเข้าใจในการดำเนินงานของกลุ่มบริษัท.
• มีความเข้าใจในระบบธนาคาร และการบริหารเงิน.
• สามารถปฏิบัติงานในระบบ CASH MANAGEMENT ของธนาคาร และปรับเปลี่ยนได้ตามระบบ.
• ใช้โปรแกรมคอมพิวเตอร์ในการประมวลผล และจัดทำรายงานได้.
• ใช้เครื่องคิดเลขได้คล่องแคล่ว.
• ยินดีรับนักศึกษาจบใหม่.
• ติดต่อสอบถาม คุณนันท์ชนก
• Email: [email protected]
• สังกัดบริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
• สถานที่ปฏิบัติงาน อาคารแสงโสม1 (ถ.วิภาวดีรังสิต แขวงจอมพล เขตจตุจักร กทม.).

Job type:

Full-time

• Facilitate smooth implementation and operations on fundamental platform mechanisms, for which strong internal operations are necessary
• Steer, guide, prioritize, and provide actionable visibility to commercial team on what to focus on and prioritize their resources against
• Enable management to understand performance, steer, and prioritize and decide efficiently on focus areas - by providing visibility on business performance across topics under scope
• Shape the regional agenda and focus in line with what will benefit Lazada TH and Lazada as a whole.
• Collaborate with senior leadership to define and execute sales KPI aligned with company goals.
• Provide data-driven insights to on sales KPI, and develop actionable recommendations to optimize commercial efforts.
• Develop and oversee the execution of short-term and long-term sales KPIs and objectives.
• Manage E2E target setting process (from working with BI and regional team)
• Evaluate and refine sales processes to improve efficiency and scalability across commercial teams.
• Identify bottlenecks in the sales process and implement solutions that enable the commercial team to operate at peak performance.
• Develop commercial seller database and design commercial structure (Positioning & Differentiation) included governance for segmentation. Maintain Database: create SOP to collect, add/change/remove and utilize
• Design SOP for on-going tasks e.g. Seller Segmentation/ KAM incentive performance update etc.
• Prepare all sales ops launch materials (deck, Q&A, live sessions, KAM comms).
• Oversee the selection, implementation, and management of sales tools and platforms, including sales enablement tools, and analytical tools e.g. Lazada Workstation
• Ensure the integration of systems and tools to enable a seamless flow of data across the commercial and other teams.
• Train and provide ongoing support for the commercial team in the effective use of sales tools and technologies.
• Build leverage of workstation for commercial team.
• Lead the development and maintenance of sales KPIs, metrics, and reporting systems.
• Monitor and report on sales performance, providing detailed analysis of trends, conversion rates, and ROI for various initiatives.
• Identify opportunities for performance improvement and make data-backed recommendations to drive better commercial outcomes.
• Analyze and evaluate KAM effectiveness and efficiency.
• Serve as a key liaison and coordinate between the commercial team and other departments (e.g., Regional, Product, HR, Legal, Finance) to ensure alignment on goals, strategy, resource allocation and key updates.
• Run weekly syncs with Local PICs, Product and MS team
• Work with HR to ensure incentive issuance in each quarter is accurate and on time.
• Lead initiatives to adopt new sales practices, processes, and tools to keep the commercial team agile and competitive.
• Foster a culture of continuous improvement within the commercial team and across the organization.
• Provide leadership and mentorship to team member, guiding their growth and development.
• Consistently collect feedback from all relevant stakeholders to improve sales ops design and processes.
• Bachelor s degree in Business, Marketing, or a related field (Master s degree preferred).
• 5+ years of experience in sales operations, sales management, or related functions, with at least 3 years in a leadership role.
• Previous experience in e-commerce, or technology sectors is highly preferred.
• Strong understanding of sales processes, pipeline management, and systems
• Expertise in sales performance analysis, with the ability to interpret complex data and translate it into actionable insights.
• Proficiency with Microsoft s Excel is a must
• Strong leadership and interpersonal skills, with the ability to collaborate effectively across departments and motivate teams.
• Exceptional problem-solving skills and a proven track record of implementing process improvements that drive results.
• Knowledge of e-commerce platforms and digital sales channels is a plus.
• Strong communication skills, both written and verbal, with the ability to present complex ideas to executive leadership.
• Strategic thinker with a results-oriented mindset.
• Detail-oriented with a focus on accuracy and efficiency.
• Highly analytical with a strong ability to interpret data and make data-driven decisions.
• Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs..

Job type:

Full-time

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

Skills:

Risk Management, Business Development

Job type:

Full-time

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Skills:

Event Planning, Budgeting, Social media

Job type:

Full-time

• Plan and execute engaging online and offline events (e.g., webinars, conferences, product launches, meetups) to share knowledge of digital assets, promote company products/services and drive brand awareness.
• Manage all aspects of event planning and execution, including budgeting, logistics, vendor relations, and on-site coordination.
• Collaborate with internal teams and external partners to ensure successful event execution.
• Track and analyze event performance metrics (e.g., attendance, engagement, lead generation) to measure ROI and optimize future events.
• Develop and implement integrated marketing campaigns across various channels (e.g., digital, social media, email, content) to achieve specific marketing goals.
• Create compelling marketing materials and content that resonate with target audiences.
• Provide administrative support to the marketing operations team, including data entry, file management, and research.
• Participate in collaborative projects with other marketing teams to support integrated campaigns and initiatives.
• Handle ad-hoc marketing operations tasks and projects as assigned, demonstrating flexibility and problem-solving skills.
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

Experience:

1 year required

Skills:

Compliance, Python, PowerShell, Japanese

Job type:

Full-time

• Monitor, analyze and triage security alerts and events.
• Assess impact, risk of potential incidents, and take appropriate action according to defined procedures.
• Utilize various security tools and technologies to detect and investigate cyber threats.
• Collaborate with other teams, including incident responders, to ensure proper escalation and resolution of cases.
• Document and report security incidents, including detailed analysis and recommendations for improvement.
• Contribute to the development and enhancement of security monitoring and detection capabilities.
• Stay up to date with the latest security trends, vulnerabilities, and best practices.
• Bachelor s degree in Computer Science, Information Security, or a related field.
• Solid understanding of network protocols, security architectures, and common security threats.
• Knowledge of security incident response processes and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication skills, both written and verbal.
• 1-2 years of experience in a security operations center (SOC) or a similar role.
• Experience with security information and event management (SIEM) platforms and threat intelligence tools.
• Industry certifications, e.g., CompTIA Security or Certified Ethical Hacker (CEH).
• Familiarity with regulatory frameworks and compliance requirements.
• Scripting skills in languages such as Python or PowerShell.
• Knowledge of cloud security concepts and technologies.
• Experience with log analysis and correlation.
• Chinese, Japanese, or other foreign language skills.
• Current Employees apply HERE.
• Current Contingent Workers apply HERE.
• Search Firm Representatives Please Read Carefully
• Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
• Regular
• Hybrid
• 01/31/2025A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
• Requisition ID:R328901.

Skills:

English

Job type:

Full-time

• Perform the daily execution of operations, including but not limited to processing transactions, verifying accounts, and verifying customer assets.
• Respond to the large volume of customer inquiries and questions, and provide information regarding tradings, digital asset transfers, and company products or services with great attention to detail and a customer-service-centric mind.
• Conduct duties following communication procedures, guidelines, regulations, and policies correctly.
• Participate with cross-functional teams to address the operational work process issues and identify opportunities to optimize customer experience to increase customer satisfaction.
• Participate in projects and other special tasks as assigned.
• Bachelor s degree in any field.
• Minimum 1 year of experience in Operations, Customer Support, or any related field.
• Good verbal and written communication skills in both Thai and English.
• Good explanation with a can-do attitude and a keen attention to detail.
• Customer-centric mindset focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult customer interactions.
• Comfortable working in a fast-paced and ambiguous environment.
• Ability to prioritize and manage multiple responsibilities.
• Flexible working hours with 5 working days a week (Willing to work on rotating shifts including weekends and public holidays).
• Experienced in cryptocurrency, banking, online payments, exchanges, or trading.
• Experienced in the Operations or Customer Support.
• General understanding of KYC/AMLO requirements.
• Work experience in a high-growth startup or tech company.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

English

Job type:

Internship

• Fluent in spoken and written English.
• Graduation in 2025 or later; able to commit to at least 5 days per week, with an internship duration of at least 6 months.
• Preference for candidates with overseas living/study experience and a strong interest in international markets.
• Good time management and organizational skills, capable of handling multiple tasks in a fast-paced environment.
• Strong communication skills, stress resistance, attention to detail, strong sense of responsibility, and ownership mindset.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
• To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Skills:

Research, Automation

Job type:

Full-time

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

Experience:

6 years required

Skills:

Problem Solving, Teamwork, English

Job type:

Full-time

• Ensures that the processes are carried out and comply with the specifications required by customers and that it complies with the local requirements of the organization and the requirements of MPS (Manufacturing Process Standards).
• Ensures that the specifications, the acceptance criteria of the products by the operational staff are known and respected; ensures that operators comply with product quality inspection procedures in accordance with customer requirements.
• Provides support in order to optimize processes, identifies and initiates opportunit ...
• Prepares and collects data from the key points of the processes and prepares the internal quality reports.
• Monitors product yields, process (yield) and scrap rate (scrap) or other quality indicators.
• Participates in the activities of PFMEA analysis and elaboration of Control Plan.
• Assesses and updates working instructions for specific products.
• Knowledge/Skills/Competencies.
• PC operating knowledge - Ms Office.
• Knowledge of English - intermediate level.
• Knowledge and understanding of ISO9001, ISO13485, ISO19011, ISO14001, ISO 50001 and ISO 14971 management systems knowledge and understanding of quality and process improvements techniques and tools good analytical and problem solving skills ability to effectively communicate with a wide variety of internal and external customers teamwork skills.
• Strong knowledge in manufacturing operations Understand quality tools such as FMEA, PMP, SPC, 8D methodology, etc.
• Physical Demands..
• Typical Experience.
• 4 to 6 years in a similar role or industry.
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Skills:

Finance, Accounting, Excel, English

Job type:

Full-time

• Perform financial reconciliations for transactions from various sources.
• Analyze, interpret and investigate data discrepancies in a methodological approach and prepare reports to various stakeholders.
• Effectively communicate the result of investigation to relevant stakeholders.
• Be proactive in identifying issues, recognizing the patterns of a problem and collaborate with other stakeholders to provide short/medium/long term solutions.
• Contribute to design new and enhance existing programs and processes in order to ensure the accuracy of data.
• Prepare ad-hoc reports and analysis.
• Bachelor's Degree in Business, Finance, Accounting or related discipline.
• Minimum 1-2 years' experience in Finance, Accounting or Consulting or a related area.
• Strong Excel skills is a must.
• Strong problem solving skills.
• Excellent communication skills, strong English is a must.
• Strong analytical skills with the ability to collect, organize and analyze, significant amounts of information with attention to detail and accuracy.
• Ability to think out of the box.
• Data driven and process oriented.
• Adaptable and fast learner who can work independently in a dynamic work environment. Bangkok Based, Visa sponsorship and relocation for this role would not be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Trust & Safety.
• Building a world where people can safely discover, create and connect. The Trust & Safety (T&S) team at TikTok helps ensure that our global online community is safe and empowered to create and enjoy content across all of our applications. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
• The AI Data Service and Operations - Safety team is responsible for the operation of security model training, and iteration under TikTok and other International products, to ensure product security and create a good atmosphere for content creation and community interaction. You will have the opportunity to join the fast-growing space of AI and contribute to the development of cutting-edge products.
• It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
• This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
• Grow the Safety team and oversee their day-to-day management.
• Continuously evaluate outcomes, propose improvements, and ensure a high level of productivity and quality.
• Strengthen the team's understanding of labeling policies and the target of labeling.
• Responsible for localizing working processes and strategies, manage the labeling projects with the Safety Specialists and provide the labeling results in line with expectations.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence and fake news.
• Bachelor's Degree or equivalent education background.
• 1 year of experience working as People Manager/Team Lead.
• 3 years of experience working on content quality or safety in a major tech or media company.
• Good command of online safety, privacy, and expression issues.
• Fluency in English and Thai is required. English will be utilized as the primary language for work, while Thai will be used for market-specific communications.
• Advanced Degree or equivalent education background.
• Team player and ability to collaborate with different teams.
• Attention to detail and ability to work independently.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.