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Skills:

Excel, Visio, Good Communication Skills, English

Job type:

Full-time

• Front-to-back office operation business analysis and business processes review, redesign and optimisation.
• Transformational change across a financial services organization (core banking solution implementation, technology / digital integration, cost optimisation).
• Establishment of Shared Services Centre and outsourcing function.
• Enabling technology / digital implementations like RPA, and FinTech related solutions.
• Work closely with the engagement team, manager and client representative to deliver the projects.
• Act as the daily contact point for the clients.
• Preferred skills.
• Strong analytical, interpersonal, written and verbal skills.
• A proven ability to translate client objectives into deliverable design, and develop deliverables that address complex situations.
• Knowledge of the key strategic business drivers, regulatory constraints and operational process requirements across financial services.
• The ability to define a strategy, develop business cases and define the target operating model (organization design, customer experience, processes).
• Good understanding of key Financial Services operations trends and FinTech (including but not limited to BlockChain, RPA, Machine Learning, IOT).
• Strong MS Office skills: MS PowerPoint, MS Excel, MS Project, MS Visio.
• Strong presentation skills and group facilitation.
• Good communication skills in Thai and English.
• Demonstrated management skills, including the ability to train and develop staff, manage project budgets and develop strong client relationships.
• Experience in operations excellence roles such as digital process optimisation.
• Internship experience working in Big 4 Consulting firms and/or Financial Services firms (Retail Banks, Corporate / Institutional Banks, Insurance, Asset Management, Capital Markets).
• Experience in Operations and Project Management office.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.

Skills:

Industry trends, Finance, Budgeting

Job type:

Full-time

• Stay up-to-date on industry trends, best practices, and emerging technologies to ensure workforce and business processes remain competitive and effective.
• Collaborate with cross-functional teams to implement continuous improvement initiatives within workforce management and business operations.
• Work closely with various stakeholders (HR, department heads, finance, senior management) to gather input, assess needs, and ensure alignment across business units.
• Financial and Resource Planning: Collaborate with finance and HR teams to align workforce strategies with budgeting and financial forecasting.
• Support the development of workforce-related key performance indicators (KPIs) and dashboards for tracking organizational goals and HR initiatives.
• Provide actionable insights and performance reports to senior leadership, HR, and department heads to guide decision-making.
• Develop and implement workforce forecasting models to predict hiring needs based on business growth, seasonality, and other influencing factors.
• Present findings, recommendations, and project updates to senior leadership and other key stakeholders.
• Analytical and problem-solving abilities and data-driven approach.
• Exceptional communication skills, both written and verbal, to clearly articulate insights and recommendations.
• Microsoft Office Suite (Excel, PowerPoint, Word) and business analytics tools will be a plus.
• Ability to work independently and as part of a collaborative team in a fast-paced environment.
• Ability to present to Leadership.

Experience:

2 years required

Job type:

Full-time

• Monitor, track and control sales performance on PCS system.
• Manage and optimize dialer systems (e.g., predictive dialers, auto-dialers,manual-dialers) to enhance call efficiency and connect rates.
• Analyze dialing metrics, lead conversion rates, and overall campaign performance to identify areas for improvement.
• Work closely with sales and marketing teams to align lead generation strategies with business goals.
• Generate and present regular and ad-hoc reports on lead performance, dialing statistics to senior management.
• Ensure all dialing practices comply with relevant regulations and company policies.
• Bachelor s degree in Business, Marketing, or a related field.
• Proven experience in lead management and dialer systems.
• Familiarity with CRM or telephony software (e.g., Salesforce, PCS, Genesys) and dialing technology.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

Skills:

Scrum, English

Job type:

Full-time

• Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
• Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
• Monitor status of planned activities and keep project and resource on plan.
• Update projects regularly to project sponsor/steering committee and propose project issues resolution.
• Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
• Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
• Bachelor s or Master s degree required with any fields background.
• Preference for project management training and/or certification.
• At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
• Background in cloud AWS or related is preferred.
• Experience in supervising and coaching subordinates.
• Excellence communication in both Thai and English.

Experience:

4 years required

Skills:

Risk Management, Data Analysis

Job type:

Full-time

• จัดทำแผนความต่อเนื่องทางธุรกิจ (Business Continuity Plan) ครอบคลุมการระบุและประเมินความเสี่ยง การวิเคราะห์กิจกรรมสำคัญที่จะต้องกอบกู้ การจัดทำกลยุทธ์ด้านความต่อเนื่องทางธุรกิจ และดำเนินการซักซ้อมแผนความต่อเนื่องทางธุรกิจ.
• พัฒนาแผนความต่อเนื่องทางธุรกิจ และปรับปรุงเอกสารที่เกี่ยวข้องกับ Business Continuity Plan.
• จัดทำการระบุและประเมินความเสี่ยง (Risk and Control Self-Assessment).
• ดำเนินการร่วมกับหน่วยงานต่าง ๆ ในการ Improve งานด้านบริหารความเสี่ยง.
• ให้ความรู้คนในองค์กรในเรื่องการบริหารความเสี่ยง.
• รายงานเรื่องที่เกี่ยวข้องกับการบริหารความเสี่ยง.
• จัดทำข้อมูลสำหรับใช้ในการรายงานความเสี่ยง (Enterprise Risk Management).
• ดำเนินงานอื่น ๆ ตามที่ได้รับมอบหมายจากผู้บังคับบัญชา.
• วุฒิการศึกษา ระดับปริญญาตรีขึ้นไป สาขาวิชาการเงิน,ประกันภัย, บริหารความเสี่ยง หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ด้านการบริหารความต่อเนื่องทางธุรกิจ (Business Continuity Plan) อย่างน้อย 4 ปี.
• มีความรู้ในการวิเคราะห์หลักการและแนวคิดด้านการบริหารความเสี่ยง.
• หากมีความรู้ทางธุรกิจประกันชีวิตจะพิจารณาเป็นพิเศษ.
• มีความรู้ในการใช้เครื่องมือและวิธีการบริหารความเสี่ยง.
• สามารถสื่อสารอย่างมีประสิทธิภาพ.

Job type:

Full-time

• วิเคราะห์ พิจารณา และทบทวนวงเงินสินเชื่อแก่ลูกค้าในการซื้อขาย เงื่อนไขการชำระเงิน และหลักประกัน ที่เหมาะสม ภายใต้ความเสี่ยงที่ยอมรับได้ ตลอดจนตรวจสอบและปรับปรุงข้อมูลลูกค้าในระบบให้ถูกต้อง ครบถ้วน และเป็นปัจจุบัน
• ให้ความเห็นด้านเครดิตกรณีการขายผ่านคำสั่งซื้อที่มีสถานะเกินวงเงินและ/หรือเกินกำหนดชำระ
• พัฒนา ปรับปรุง ระบบการประเมินเกรดการค้าและระบบงานด้านสินเชื่อ เพื่อมีระบบฐานข้อมูลที่ครบถ้วน รวดเร็ว และมีประสิทธิภาพเพิ่มขึ้น
• จัดทำและวิเคราะห์รายงานที่เกี่ยวข้อง เช่น รายงานการจัดเกรดการค้า รายงานลูกหนี้ค้างชำระ
• ทำหน้าที่เป็นเลขาของคณะอนุกรรมการสินเชื่อ รวมถึงการจัดการประชุม การจัดเตรียมเอกสารประกอบการประชุม และการจัดเตรียมรายงานการประชุม
• ดูแล ตรวจสอบหลักประกัน เช่น เงินสด หนังสือค้ำประกัน (BG) ให้ถูกต้องตามข้อกำหนดของบริษัทฯ และมีผลบังคับใช้ตามกฎหมาย พร้อมทั้งการให้ผลตอบแทนกรณีหลักประกันเป็นเงินสด เพื่อลดความเสี่ยงในการเรียกเก็บเงินไม่ได้
• ประเมินค่าเผื่อหนี้สงสัยจะสูญรายไตรมาส และรายปี สำหรับจัดทำงบการเงิน
• ประสานงานและให้ข้อมูลกับบริษัทประกันภัย (Trade Credit Insurance) ในการประเมินวงเงินให้สินเชื่อกับลูกค้า
• ปริญญาตรี/โท สาขาการเงิน บัญชี เศรษฐศาสตร์ หรือ สาขาอื่นที่เกี่ยวข้อง
• มีประสบการณ์ด้าน การเงินการธนาคารหรืองานสินเชื่อไม่ต่ำกว่า 10 ปี
• มีความละเอียดรอบคอบ มีความคิดสร้างสรรค์
• มีทักษะในการวางแผน บริหารจัดการ เจรจาต่อรอง และแก้ปัญหาเฉพาะหน้าได้ดี
• มีทักษะในการวิเคราะห์และให้ความเห็นตามที่กฎเกณฑ์ นโยบาย และระเบียบ
• มนุษยสัมพันธ์ดีและมีทักษะการสื่อสาร ติดต่อประสานงานได้เป็นอย่างดี
• หากมีประสบการณ์การใช้ SAP จะได้รับการพิจารณาเป็นพิเศษ
• สามารถทำงานภายใต้ภาวะกดดันได้.

Skills:

English

Job type:

Full-time

• Design incentive programs and mechanics to build commitment and drive strong GMV/order growth for incubation brands/sellers.
• Deliver comprehensive analysis (both quantitative and qualitative) where able to drill down fundamental issues to identify gap or opportunity for further improvement of incubation program.
• Develop dashboard and/or tracker for AM team to monitor program status and performance.
• Manage incentive budget which can prioritize based on value added toward different mechanisms.
• Optimize AM team operation to increase productivity and efficiency.
• Understanding business/industry needs to come up with scalable solutions for long-term investment.
• Bachelor degree.
• 3-5 years experience in BD/PMO roles in e-commerce or related industries.
• Good in strategic planning, execution, and development of growth program.
• High ownership, can think independently, proactive, hands-on, and detail-oriented.
• Proficient in English, and fluent in Thai.
• Very strong logical and analytical skills with a high understanding of platform mechanics is a plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Excel, Power BI

Job type:

Full-time

• รับผิดชอบงานวิเคราะห์ข้อมูล P&L เพื่อหาต้นทุน Logistics Costing Model ของแต่ละศูนย์กระจายสินค้า เพื่อหาโอกาสความเป็นไปได้ในการเจรจาต่อรอง DC Income.
• วิเคราะห์ วางแผน และควบคุมเอกสารสัญญาการใช้ศูนย์กระจายสินค้าของคู่ค้าแต่ละรายอย่างเป็นระบบและมีประสิทธิภาพ.
• ประสานงานและเจรจาอัตราค่าบริการ DC การเรียกเก็บค่าบริการ รวมถึงการจัดทำสัญญากับ Supplier ในการใช้บริการ DC.
• ตรวจสอบความถูกต้องของฐานข้อมูลของ DC Income เพื่ออัพเดทให้มีความถูกต้องอยู่เสมอ.
• สนับสนุนงานอื่นๆที่ได้รับมอบหมาย.
• จบปริญญาตรีด้าน Supply Chain & Logistic, Economic, Statistic, Engineering.
• มีประสบการณ์ด้าน Logistics Costing Model 2-5 ปี หรือมีประสบการณ์ด้าน Backhaul Project จะพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในธุรกิจค้าปลีก หรือ อุตสาหกรรม.
• มีทักษะการสื่อสาร และการโน้มน้าว.
• มีไหวพริบ และมีการคิดอย่างเป็นระบบ.
• มีความมุ่งมั่นอดทน และมีความรับผิดชอบในงานที่ได้รับมอบหมาย.
• ชำนาญการวิเคราะห์ข้อมูล การใช้ Excel, Power BI.

Skills:

Social media, Digital Marketing, Data Analysis

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. The SEA Integrated Marketing team (IMC) crafts and executes integrated marketing and communications & campaign strategies that resonate with our diverse audience across SEA. The team builds brand awareness, drive user engagement, and enhance the overall shopping experience.
• Responsible for conceptualizing, developing, and executing Brand IP marketing campaigns.
• Keep abreast of trends on social media, e-Commerce, digital marketing, and industry developments, and leverage trends and developments to optimize campaigns.
• Responsible for projecting potential Brand IP campaign targets to serve various platform objectives.
• Conduct data analysis on campaign performance (including against order and GMV targets) and offer ongoing recommendations for campaign optimization, such as innovative ideas, partnerships and activations that enhance campaign performance.
• Collaborate and coordinate across stakeholders, including campaigns, channel marketing, platform operations, product, and sales teams to ensure alignment of marketing communication plans with promotion details and implementation timeline.
• Collaborate with the design team and external agencies for creative development and content creation that align with marketing key messages.
• Cooperate with relevant marketing channel owners and analytics teams to report and provide insights on channel performance and propose action plans for future improvements.
• Bachelor's degree in Marketing, Business, or a related field.
• Master's degree is a plus.
• At least 3 years of experience in internet companies, brand companies, or agencies.
• Excellent marketing planning skills with innovative spirit, great logical thinking ability; and had the experience of owning a comprehensive marketing campaign from ideation to execution.
• Keen user product awareness, familiar with domestic and foreign strong interactive products such as TikTok and instagram, like to understand and accept new things, have a wide range of interests, and are sensitive to marketing hotspot.
• Strong executive ability, communication ability, and pressure resistance, can quickly get the results.
• Excellent communication and resource integration skills.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• manage the maintenance team to ensure site infrastructure and equipment is maintained safely, efficiently and to legal requirements, in addition to leading and managing capital projects.
• MAJOR ACCOUNTABILITIES.
• 1 To promote health and safety awareness within the maintenance team and contractors, ensuring compliance with all Makro guidelines
• 2 Ensure all Planned Preventative Maintenance (PPM) is completed safely, cost effectively, on time and to a satisfactory standard.
• 3 Lead and manage CAPEX projects; ensuring projects are delivered safety, to the correct quality, on-time and budget.
• 4 Provide a service that ensures all mechanical and electrical equipment is running to its optimum performance and that all department SLA s and KPI s are met
• 5 Maximize availability of all mechanical and electrical equipment through continuous improvement
• 6 To manage and liaise with contractors and external suppliers, clearly communicating Makro technical and contractual standards.
• 7 Ensure adequate resources, equipment and people, are in place to meet operational
• requirements, including scheduling of shift patterns and purchasing of equipment.
• 8 Keeps updated of new international and national facility standards and implement where appropriate
• 9 Provides training and development tools to continuously improve the capability of the team.
• 10 Ensure the continued professional development of your area of responsibility investigation team. To include the identification of suitable individuals in longer-team succession planning.
• Minimum Diploma in Engineering
• Minimum 10 years experience in managing facility maintenance in a large facility.
• Proven leadership skills
• Proven analytical troubleshooting and problem solution skills
• Good Command of English and PC Literate
• Excellent communication/interpersonal skills, with ability to clearly articulate ideas and proposals to all levels of the organisation
• Ability to organize and manage multiple priorities in a high-pressure organization
• Ability to work with all levels of management with demonstrated ability to develop and motivate and influence others - both up and down the organization
• Able to work flexible hours with an open minded and positive attitude
• Enjoy working as part of a committed, flexible team, and taking pride in everything you do
• Able to work under pressure with tight deadlines and be available after normal business hours to get the job done.

Experience:

2 years required

Skills:

Industry trends, Project Management, English

Job type:

Full-time

• Participate in workplace strategy activities for corporate clients, analyzing information and making recommendations regarding workplace requirements.
• Undertake activities to support key data-gathering processes, including developing communications materials and preparatory work related to client surveys and observation studies.
• Collate data and create summary slides, diagrams, charts, and other written materials to present findings and recommendations effectively.
• Conduct desktop analysis, including industry trends, benchmarking, and plan analysis to inform strategic decisions.
• Coordinate with project teams, including transaction, project management, and design teams, to ensure alignment and successful execution of workplace strategies.
• Assist in change management activities by supporting a change lead, engaging with clients project teams and stakeholders.
• Participate in and conduct activities and workshops with change champions to facilitate successful change initiatives.
• Build and maintain strong relationships with clients, acting as a trusted advisor on workplace strategy and change management.
• Provide general support to senior consultants and associates related to project and administrative activities to ensure smooth operations and project success.
• QUALIFICATIONS Bachelor s degree in Business Administration, Human Resources, Organizational Development, or a related field; Master s degree preferred.
• At least 2 years of experience in workplace strategy, organizational development, or change management consulting.
• Experience with workplace design and knowledge of space planning principles are advantages.
• Excellent analytical skills with the ability to interpret data and translate it into actionable insights.
• Strong communication and presentation skills in both Thai and English.
• Certification in change management or related fields is preferred.
• Familiarity with emerging trends in remote work, flexible workspaces, and employee well-being.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
• With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
• In this role you will be responsible in delivering impact on the growth of merchants, by acquiring, and helping the sellers to succeed on platform, as well as delivering best customer experience by providing best service.
• Join us as we drive the future of e-commerce here at TikTok.
• Acquire and incubate brands, principals and big merchants that contribute large GMV share
• Build and maintain relationship with merchants, negotiate and secure best deals based on campaign or seasonality
• Discover new collaborative opportunity fit into merchants' short-term and long-term development plan and build JBPs
• Maintain service quality provided by seller - low cancelation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Minimum Bachelor's Degree or above
• fresh or up to 2 years experience in ecommerce; direct experience in relevant categories preferred
• Excellent interpersonal and negotiation skills
• Attention to detail, affinity with numbers, logic and problem solving skill
• A good team player, fast learner and open to changes
• Proficient in English and Thai.
• Proficient in Excel and ppt.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

6 years required

Skills:

Instrument, Excel, SAS, English

Job type:

Full-time

• Credit Risk Modelling - IFRS 9 model development, validation, Basel II/III solutions, including RWA optimisation, scorecard development, and PD/LGD/EAD model development.
• Market, Liquidity and Operational Risk - calculation of market, liquidity and operational risk capital under various regulations, assisting with implementation, and organisational review.
• Risk management advice: reviewing the current risk management framework, and designi ...
• Complex financial instrument valuation: assisting you in financial instrument valuation in order to evaluate its fair valuation in order to evaluate its fair value.
• Insurance modelling: developing and validating risk management models for insurers including liability.
• Conduct financial risk models design and development, model validation and testing, and other advanced data analytics on a wide range of client portfolios (financial and non-financial services).
• Develop and apply credit risk methodologies including IFRS 9 and Basel II /III PD/LGD/EAD models etc.
• Analyse and interpret quantitative results to understand business impact.
• H andle and manage work streams, build relationships and manage clients during the implementation of projects.
• Communicate confidently in a clear, concise and articulate manner - verbally and in written form.
• Seek opportunities to learn about other cultures and other parts of the business across the Network of PwC firms.
• Uphold the firm s code of ethics and business conduct.
• Preferred skills.
• Experience in current financial regular landscape will be an advantage (Basel II /III, IFRS 9 etc.).
• Proficient in Excel and/or other analytics platforms (e.g. SAS, SQL, R, Python, Excel VBA).
• Excellent English and Thai written and verbal communication skills.
• Demonstrate strong inter-personal skills and good communication skills, including the ability to document reports and conduct presentations for clients and key stakeholders.
• University degree in a quantitative discipline (e.g. Mathematical Science, Financial Engineering, Actuarial, Statistics etc.).
• Analytical and independent thinker with strong English and Thai written and verbal communication skills.
• Between 3 and 6 years of relevant experience.
• If you have any questions, please feel free to contact Prangnart, Human Resources Team, on [email protected].
• We thank all applicants. Please note that only short-listed candidates will be contacted for interviews.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Not Specified
• Available for Work Visa Sponsorship?.
• Yes
• Government Clearance Required?.
• No

Skills:

Project Management

Job type:

Full-time

• เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
• จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
• ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
• แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
• จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
• ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
• ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
• วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
• ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยข้อง.
• มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
• มีความรู้/เข้าใจ Methodology ที่ใช้ในการพัฒนา.
• มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
• มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
• ยืดหยุ่น ปรับตัวได้ดี เนื่องจากบางครั้งอาจมีการติดต่อประสานงานในวันหยุด.
• ติดต่อสอบถาม.
• สำนักทรัพยากรบุคคล.
• บริษัท ดิจิทัล แอนด์ เทคโนโลยี เซอร์วิสเซส จำกัด.
• อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.

Job type:

Full-time

• Provide guidance of Omne application to customer.
• Provide guidance of insurance policy, CUBE, Smartplus to customer.
• Provide support to FWD Agents regarding Underwriting, Claims and Policy Services, handle call center escalation when required.
• Any service required at branch location to maintain productivity and quality service.
• Receive and process all requests such as record application information, scan documents, register documents.
• submission etc. Control Temporary receipt s usage of agents to comply with company guideline.
• Responsible to handle premium payment and coordinate with related departments to deliver service requests within SLA.
• Create financial reports such as Daily Collection Report, Daily Money Report, DCR Report etc.
• Ensure safety and security by taking care all facilities at branch to operate safely and efficiently including maintenance office equipment and furniture t.
• Keeping records of customer interactions, transactions, comments, and complaints, handle customer complaints or difficult situations provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.

Experience:

3 years required

Skills:

Compliance, Legal, Risk Management

Job type:

Full-time

• Develop data security policy review, data security policy exceptions, and control risk mitigation processes.
• Define the security controls for access management lifecycle (i.e., requirement for creation, deletion, transfer and review).
• Operate:Advice on technology relating to Data Privacy and Protection (i.e., PDPA) related security controls implementation.
• Drive and support data security controls such as Data Loss Prevention (DLP), Data Masking, Data Encryption capabilities to protect sensitive data.
• Drive compliance (or collaborate with compliance team) to organization security policies, standards, metrics, and legal requirements.
• Communicate and enforce security policies, rules, and standards.
• Conduct impact assessment of data initiatives from a security point of view.
• Ensure the cryptographic keys and related components are safety and protection of confidential information.
• Resolve data security audit and risk findings.
• Review and develop security controls to current access controls policies and procedures.
• Provide requirements for create and manage roles, access rights (includes privileged access), authentication and identity within the environment.
• Conduct periodic review of user access.
• Review, approve and monitor the usage of privileged access.
• EDUCATION.
• Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
• EXPERIENCE.
• Work experience in privacy, compliance, information security, auditing or a related field may also be an accepted alternative, according to Cybersecurity.
• Minimum 3 years of experience in and strong knowledge of privacy, data, operational risk management, information security, or related areas in IT.
• OTHER REQUIREMENTS.

Skills:

Data Analysis, Project Management, English

Job type:

Full-time

• Identify organizational issues through project or task analysis and propose innovative solutions during consultations with managers.
• Monitor daily tasks within the Operations Excellence team and manage project activities to ensure adherence to schedules.
• Gather and analyze relevant data to support project requirements and task evaluations effectively
• Stay updated on project statuses and make informed decisions to facilitate smooth project progression.
• Collaborate with both internal and external teams (e.g., IT, Marketing, Tech and Product) to address challenges and pain points and contribute to the integration of systems that will support improved workflows and customer service outcomes.
• Work with the tech and product team to discuss system changes or new features that need to be implemented, ensuring that solutions are designed to meet business requirements and improve overall operations.
• Suggest ongoing improvements and optimizations to customer service processes and systems based on feedback and data analysis.
• Analyze and explore potential tools, software, or vendors that can help address these challenges and improve efficiency.
• Bachelor s degree in any related field.
• At least 1 year of experience in project management, process improvement, or operations development within operations and customer support environment.
• Fresh graduates are also welcome.
• Strong verbal and written communication skills in both Thai and English.
• A critical thinker with an excellent listening skill and good attention to detail.
• Ability to build partnerships and interact effectively with diverse individuals.
• Ability to manage multiple projects simultaneously.
• A proactive, goal-oriented and the ability to work in a fast-paced environment.
• Strong problem-solving and analytical skills, with the ability to identify and address operational challenges.
• Open to learning and adaptable.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..

Experience:

10 years required

Skills:

Work Well Under Pressure, Problem Solving, Service-Minded, High Responsibilities, Good Communication Skills, English, Thai

Job type:

Full-time

• Support Independent Financial Advisory team in Thailand.
• Be a key support of IFA team to drive revenue growth for the organization.
• Key Responsibilities *(บทบาทหน้าที่ความรับผิดชอบหลัก).
• Support Independent Financial Advisory team in Thailand.
• Be a key support of IFA team to drive revenue growth for the organization.
• Support IFA head to build high-performing sales team.
• Collaborate with related parties both internal and external regarding to IFA matters.
• Develop and implement training program for IFA team.
• Monitor sales performance and prepare MIS/data for further analysis.
• Explore new IFA opportunities and competitors.
• Set up strategy for IFA to meet or exceed sales target.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

3 years required

Skills:

IC License, Sales, Negotiation, Cash Flow Management, English, Thai

Job type:

Full-time

• Responsibilities include: cross-sell of all bank products groups to existing and new customers, sourcing prospects and developing new customer relationships, providing financial advice to customers, selling appropriate bank products and services to those prospects and clients, identifying and successfully capitalizing on cross-sell opportunities and making appropriate referrals.
• Corporate with wealth team, cash management as well as cross boarder colleagues to provide the absolute solution based on the customer requirements.
• Grows revenue by successfully prospecting for new deposit, payment product including cross-sell cash management services through existing and new to bank customers.
• Maintain account pipeline, account plans and calls reports accurately, maintain ongoing contact with customers to ensure targeted level of deposit balance.
• Perform customer s visit and be a bank s representative to support customers.
• Bachelor s degree and above in business administration, economic, accounting, finance, and engineering.
• At least 3 years of experiences in secured loan product e.g., mortgage loan, Secondary Bond, Deposit high volumes.
• Confidently present the value proposition of the product or service, address objection and negotiation win-win outcome.
• Have a passion for continuous learning to enhance skills and capabilities, Proactive, motivated.
• Maintaining a positive attitude, display optimism, enthusiasm, and can-do attitude.
• Strong Communication and Interpersonal skill throughout the interview process, have a ability to effectively convey complex information to us.
• Investment Consultant License IC, Life Insurance License (Prefer).
• Fluent in English communication and interpersonal skills.

Skills:

Finance, Project Management, Excel, English

Job type:

Full-time

• Analyze business problem and customer pain point to seek for synergistic solution with strategic partner.
• Work together with both PTG business and supporting units to drive project implementation to achieve objectives for PTG group.
• Build model and assess feasibility for new business, new partnership, and the strengthening of existing partnership.
• Gather and analyze data, news, and information which can lead to the development of synergistic solution with business partners.
• Build and analyze business model, preliminary commercial & financial study to propose to top management for decision making.
• Work collaboratively with PTG business and supporting units to produce outputs according to strategic plan within agreed timeframe, which includes the preparation of an appropriate progress report/dashboard.
• At least undergraduate degree in any of these disciplines: Finance, Marketing, Entrepreneurship, Innovation, Project Management, or other related areas.
• Must have of experience for Specialist and Team Leader position.
• Good level of communication in English.
• Skillful in MSOffice (Excel, PowerPoint, Word).
• Skillful in business analysis as well as financial report assessment and modelling.
• Passionate about and regularly follow technological development (such as AI, blockchain, bio-tech) and innovation, and their application in businesses.