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Skills:

English

Job type:

Full-time

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• 4-5 years of working experience in IT support or a related role.
• Experience with troubleshooting hardware (desktops, laptops, printers) and software issues.
• Knowledge of networking fundamentals (e.g., TCP/IP, DNS, VPN, Wi-Fi troubleshooting.
• Understanding of IT security practices (e.g., password policies, phishing detection.
• Good command of English communication.
• Service-mind, proactive and willing to go extra mile..

Skills:

SQL, Able to work as a shift, Analytical Thinking, Good Communication Skills

Job type:

Full-time

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

Skills:

Risk Management, English

Job type:

Full-time

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Experience:

3 years required

Skills:

PHP, Database Development, SQL, Python, English

Job type:

Full-time

• Develop functionality for integration of forecast and observation information from local and international agencies to RIMES data warehouse.
• Implementing automated data integration functionality to streamline processes for data integrated platforms.
• Managing databases and data warehouses, ensuring data integrity, security, and availability.
• Supporting the development and design of both back-end and front-end systems to meet project objectives.
• Assist in the development of the technical design framework and specifications (e.g., function, system architecture, data flow, etc.).
• B. Web Portal and Interface Development.
• Design/development/customization the data visualization platform with user-friendly web portals/websites.
• Creating dashboards and visual interfaces for the DSS, enhancing usability and accessibility.
• Creating and maintaining efficient script for web portals, websites, dashboards, and visual interfaces.
• Planning, design, development, testing, and validation of new systems, solutions, and processes to meet user needs and requirements effectively and efficiently.
• Analyses of users need to identify critical points where sectoral platform could be used effectively.
• Lead the development of system mock-ups and its iterations based on the design framework and specification, and users feedback.
• C. IT Infrastructure and Support.
• Ensuring seamless integration of IT systems with web applications and DSS.
• Providing technical support and troubleshooting to resolve any project-related IT issues.
• Implementing and managing security measures and backup solutions to protect project data.
• D. Other tasks.
• Conducting regular system reviews and maintaining optimal functionality and relevance.
• Scoping up the needs, requirements and recommending the implementation to enhance system performance and user experience.
• Participate in project planning and capacity-building activities.
• Perform other duties as may be required by the Project.
• Bachelor s degree in Information technology, Software Engineering, Computer Science or any related field.
• At least three (3) years of work experience in programming using Python, PHP, and the backend framework of Python or PHP.
• Or at least three (3) years of work experience in JavaScript, or modern JavaScript frameworks (e.g., React, Angular, Vue.js).
• Or at least three (3) years of combined work experience in systems design and database management.
• At least two (2) years of work experience in designing and implementing APIs and integrating systems using web services (e.g., REST, SOAP), including API documentation.
• Involvement in at least two (2) web and/or mobile app development projects in the last five years would be an advantage.
• Familiarity with the institutions/organizations as well as approaches and concepts in disaster risk reduction and management (DRRM), early warning, and/or climate change adaptation (CCA) would be an advantage.
• Excellent understanding of system development methodologies and lifecycle.
• Expert in relational databases and SQL.
• Proficient with software testing principles and methodologies.
• Excellent critical thinking, problem-solving, and planning skills.
• Strong communication, interpersonal, and writing skills.
• Ability to work amicably in a multicultural and multidisciplinary work environment.
• Excellent knowledge of English (both oral and written).
• Self-motivated, flexible, and able to work effectively and independently.
• Excellent work ethic and aptitude to work with a constructive attitude.
• Conscientious and efficient in meeting commitments, observing deadlines, and achieving results.
• Shows persistence when faced with difficulties or challenge.
• Interested candidates should send your application letter, resume, salary expectation and 2 references in PDF format to [email protected] by midnight of 8 January 2024, Bangkok time. Please state Full Stack Developer-HQ: Your Name the Subject line of the email. Only short-listed applicants will be contacted..
• Ms. Dusadee Padungkul.
• Head-Operational Support.
• Regional Integrated Multi-Hazard Early Warning System.
• AIT Campus, 58 Moo 9 Paholyothin Rd., Klong 1,.
• Klong Luang, Pathumthani 12120 Thailand..
• RIMES promotes diversity and inclusion in the workplace. Well-qualified applicants particularly women are encouraged to apply.

Experience:

2 years required

Skills:

Budgeting, Data Analysis, ERP, SAP, SQL, English

Job type:

Full-time

• Collaborate with key stakeholders to gather business requirements for financial and operational planning..
• Build, manage, and maintain dynamic financial models using Anaplan implementation..
• Assist in the design and architecture of Anaplan models to support strategic initiatives and streamline FP&A processes..
• Partner with IT teams to integrate financial data from ERP, CRM, and other systems into planning tools..
• Contribute to ongoing improvement initiatives by identifying gaps and proposing solutions..
• Participate in training sessions to achieve Anaplan certification and develop technical expertise in model building..
• Bachelor s degree in Finance, Accounting, Economics, Data Science, or a related field..
• 2+ years of experience in FP&A, financial modeling, or business analysis..
• Prior experience with ERP systems (e.g., SAP, Oracle) or EPM tools (e.g., Adaptive Insights, Hyperion, Tableau) is a strong plus..
• Advanced proficiency in Microsoft Excel (e.g., Pivot Tables, Macros, and Data Visualization)..
• Strong analytical skills with a focus on financial data interpretation and reporting..
• Basic understanding of database tools (e.g., SQL) and data visualization platforms (e.g., Power BI, Tableau) is preferred..
• Willingness to learn Anaplan Model Building through hands-on training and certification programs..
• Excellent communication skills to interact with technical and non-technical stakeholders..
• Strong problem-solving abilities and attention to detail..
• Ability to work both independently and collaboratively in a team-oriented environment..
• Proactive mindset with a passion for continuous learning and improvement..
• At Ignite Idea, we specialize in delivering cutting-edge Digital Transformation, CRM, and customer-centric solutions that transcend conventional methods. With a keen focus on Salesforce, Adobe Document Cloud, and a myriad of other innovative technologies, we offer comprehensive expertise that extends beyond mere implementation..
• Workstyle and Culture.
• Hybrid, Flex Hour, but result oriented!.
• Create a positive and inclusive work environment that fosters creativity and innovation.
• Encourage open communication and collaboration between team members.
• Reward and recognize employees for their hard work and contributions to the company's success.

Experience:

2 years required

Skills:

Market Planning, SAP, English

Job type:

Full-time

• Be responsible for design, implement and deliver the functional and technical components of the planning, budgeting and forecasting solutions.
• Able to interact with clients to understand the business requirements to conclude blueprint, configuration, testing, migration, support, and continuous enhancements.
• Responsibilities include, using knowledge of accounting functions on General Ledger, Asset Accounting, Controlling and Profitability process areas.
• Focusing on SAP SAC and SAP Datasphere on development and deployment of business Intelligence Solutions to support business requirements using SAC Planning.
• SAP Business Planning and Consolidations BPC, BusinessObjects Business Intelligence BO BI and Data Warehouse BW skills will be an advantage.
• Bachelor s degree in IT or equivalent work experience.
• Minimum 2 years of experience in managing SAP Analytical and/or Reporting work streams for large or complex systems for various industry sectorsExperience on SAC BPC as a planning tool,.
• Designing implementing data models and data conversionDemonstrates thought proven abilities and technical experience with SAP.
• Analytics technologies S 4HANA Embedded Analytics, BW 4HANA, SAP Fiori, Google Azure AWS Cloud technologies and BI visualization tools.
• Good Understanding of SAP data structures, End to End dataflow, SAC predictive capabilities, augmented analytics, planning, budgeting, forecasting, etc.
• Ability to be flexible and work analytically in a problem solving environment.
• Ability to travel to client sites local or overseas.
• Excellent leadership, communication written and oral and interpersonal skills.

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Skills:

Product Owner, Finance, Procurement, English

Job type:

Full-time

• Understand business needs in all changes/new initiative to drive to IT strategy and roadmaps into action for Finance area.
• Fully understand retail and finance business processes from Record to Report, Order to Cash and Procurement to Pay area and other Finance area.
• Identify problem/challenge and recommend right solution/workaround solution.
• Own IT project portfolio and demand backlog to plan out timeline/resource. Also drive improvement business case with benefit realization & cost required.
• Be able to act as IT Project manager to manage scope, timeline and resource with optimum solution.
• Fully work with IT product owner and other IT team to drive solution and innovate idea to the firm.
• Manage Internal / External Audit requirement changes for accounting area by work with IT product owner.
• Support the Lead Growing the technology team both business/technical knowledge.
• Bachelor's Degree in Computer Science or Engineering or Accounting IT.
• 5 years+ experience in IT consulting/operation/support with accounting software or any ERP systems (SAP, Oracle, Microsoft etc.).
• Call handling experience in project management and development lift cycle experience.
• Good Microsoft Office skills (Excel, Word, PPT).
• Excellent English skill.
• Project management and communication skills.
• Excellent communication skill, presentation skill, documentation, logical thinking and strong analytical skill.
• Ability to prioritize and execute in high-pressured environment.
• Strong ability to analyze user requirements, make recommendations and implement solution .
• Strong problem solver with ability to lead the team to push the solution and progress.
• Challenger mindset and passion to challenge status quo to find new solutions and drive out of the box ideas - loves and embraces change.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

5 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Skills:

Product Development, Budgeting, Compliance, English

Job type:

Full-time

• Requirement Analysis: Understand functional, non-functional, and integration requirements to ensure business needs are fully captured.
• Architecture Discipline: Follow proper architecture discipline to translate business requirements into application and system design.
• Technology Selection and Prototype: Propose and select the most appropriate technology for solutions, Implement prototype development to validate new technologies and use-cases.
• Methodology Development: Develop methodologies for projects, identify risks, and determine approaches to ensure the final product is delivered with optimum cost-effectiveness and minimal disruption.
• Constraint Management: Account for project constraints, including technology, risks, scope, cost, quality, time, and resources.
• Collaboration: Cooperate with the development team on all tasks and activities, providing technical engineering support and developing new migration plans for future technology infrastructure.
• Stakeholder Management: Ensure all stakeholder requirements are considered and regularly inform them about product development processes, costs, and budgeting.
• Project Ownership: Take ownership of all IT-related projects as required, following the DOS (Digital Operating Structure) guidelines.
• Regulatory Compliance: Collaborate with EA to ensure alignment on Enterprise Architecture and compliance with local regulatory requirements.
• Bachelor degree or higher in Computer Science, Engineering, or related Fields.
• Cloud Architecture Certification is a plus.
• Minimum 10 years work experience in IT with at least 3 years of experience design application using NodeJS, Java Springboot, web applications, microservice architecture, and APIs-based services.
• Strong knowledge of emerging technologies and best practices, databases (SQL, NoSQL), cloud-native technologies (preferably AWS), Kubernetes (KUBE), and DevSecOps.
• Fluent in Thai and English communication.

Experience:

3 years required

Skills:

System Security, Windows Server

Job type:

Full-time

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

5 years required

Skills:

Windows Server, Amazon AWS, VMware, Microsoft Azure

Job type:

Full-time

• Manage and maintain Windows servers, VMware environments, and Active Directory.
• Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams.
• Manage and support cloud infrastructure and services on AWS, Azure, and EKS.
• Diagnose and resolve hardware, software, and network issues.
• Implement and maintain security protocols and procedures to protect IT systems.
• Ensure regular backups are performed and manage disaster recovery plans.
• Monitor system and cloud performance and make recommendations for improvements.
• Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support to end-users and assist with IT-related inquiries and issues.
• Participate in IT projects, including system upgrades, migrations, and new implementations.
• Bachelor s degree in computer science, Information Technology, or a related field.
• At least 5 years of experience in system administration and support or related role.
• Proficiency in Windows Server and Active Directory administration.
• Experience with VMware virtualization technologies.
• Strong knowledge of Microsoft 365 applications and services.
• Experience with cloud platforms such as AWS, Azure, and container orchestration with EKS.
• Familiarity with network protocols and troubleshooting.
• Understanding of security best practices and tools.
• Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Kubernetes certifications are a plus.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Skills:

Oracle, SQL, UNIX

Job type:

Full-time

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

Skills:

English

Job type:

Full-time

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Job type:

Full-time

• Collect and organize data from various sources, Ensure the accuracy, completeness, and consistency of data for analysis
• Maintain and update datasets, ensuring that they remain current and relevant.
• Apply statistical techniques and data analysis methods to interpret complex datasets.
• Identify trends, patterns, correlations, and anomalies within the data that can inform business decisions.
• Use data visualization tools (e.g., Tableau, Power BI, or Excel) to create interactive charts, dashboards, and graphs that present key insights.
• Communicate findings clearly through visual representation, making complex data easier to understand for non-technical stakeholders.
• Prepare and present reports summarizing data analysis, trends, and recommendations.
• Create regular performance reports, including key performance indicators (KPIs), to track business performance.
• Identify business problems that can be addressed through data analysis.
• Provide actionable insights and recommendations to improve business processes, performance, or strategy.
• Work closely with other departments (e.g., marketing, sales, finance, operations) to understand their data needs and provide analytical support.
• Collaborate with data scientists, business analysts, or IT teams to ensure data is captured, processed, and analyzed correctly.
• Continuously improve analytical processes and methodologies to increase efficiency and accuracy.
• Other job which may assign by Asst. Manager / HOD.
• Problem solving skills
• Negotiations skills
• Time management skills
• Familiar with any management system
• Advanced skills in operating computer office programs
• Good command of English and be able to correspondence with oversea
• Good personality, diligent, willing to work hard, self responsibility and honest.

Experience:

5 years required

Skills:

Automation, Oracle, SQL

Job type:

Full-time

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

PHP, Java, Oracle

Job type:

Full-time

• Lead, Manage and mentor development teams.
• Provide technical / functional leadership and direction to a team of onsite and contract developers.
• Work closely with team members to define direction and approach to product design, execution and tailoring the development in order to meet the project requirement.
• Create detailed project plans, scope of work and report project status to company management on a weekly basis.
• Establish performance goals and periodically reviews performance of team members, cultivating a culture of engineering excellence and self-motivation to accomplish signification deliverables with in tight teamlines.
• Bachelor s or Master s degree in Statistics, Computer science, or other related fields.
• Must have an advanced knowledge of programming in PHP, JAVA script and Oracle Database.
• Minimum 3-5 years of experience in leading software development team.
• Strong ability to support and mentor team members to accomplish team goals.
• Excellent organizational and time management skills.
• Exceptional communication, presentation and interpersonal skills.
• Experience in development of Human Resource Management software will be an advantage.
• Personal Leave: 5 days per year without lateness penalties.
• Annual Leave: 10 days per year, with the ability to carry over up to 5 unused days to the next year (eligible after one full year of employment).
• Health Checkups: Pre-employment and annual health checkups.
• Insurance Coverage: Life and accident insurance (OPD/IPD).
• Provident Fund: Managed by Kasikorn Bank.
• Social Gathering Allowance: Monthly allowance of 100 THB.
• Attendance Bonus: Monthly bonus of 500 THB, increasing incrementally up to a maximum of 12,000 THB per year (for certain positions).
• Company Events: New Year parties, annual trips, birthday celebrations, company merit-making, and other social events.
• Support for Bereavement: Financial support and wreaths for funerals (employees and their families), as well as gift baskets for childbirth or hospitalization.
• Birthday Leave: Employees may take their birthday off; if unused, it can be converted to one day s pay (maximum up to 5,000 THB depending on base salary).
• Birthday Celebrations: Cake for birthdays.
• Annual Bonus: Paid twice a year.
• Annual Salary Adjustments: Regular annual salary increases.

Experience:

No experience required

Skills:

Analytical Thinking, High Responsibilities, Multitasking

Job type:

Full-time

• Analyze requests and issues to develop business requirement documents for system and platform development.
• Collaborate with all stakeholders to design conceptual solutions and create technical specifications.
• Prepare user manuals, test scripts, and conduct usability testing.
• Coordinate training for program, application, and system users.
• Support and document incidents for new and existing trading systems and platforms, and track actions to ensure efficient operation.
• Assist users in planning, facilitating, and tracking project execution.
• Verify data accuracy in the system to coordinate with relevant internal and external parties for resolution.
• Bachelor's degree in Statistics, IT, Computer Science, or a related field.
• Minimum 3 years' work experience in Business Analyst / System Analyst with programming skills in developing web applications.
• Experience with ERP, CRM systems, or real estate and construction systems; experience in real estate is a plus.
• Proficient in Microsoft Office with advanced skills in Excel and VBA.
• Creative and innovative mindset.
• Excellent communication, analytical, presentation, and negotiation skills with clients/employees/system developers.
• Strong problem-solving skills.
• Good interpersonal skills and a strong team player.
• Ability to work under high pressure.