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Experience:

5 years required

Skills:

Cloud Computing, Product Development, English

Job type:

Full-time

• Receive escalated technical issues from Frontline Support Engineers.
• Analyze complex problems to diagnose root causes.
• Develop and implement advanced solutions using your knowledge of products and services.
• Collaborate with product engineering teams to identify and resolve product defects.
• Document solutions and knowledge base articles for future reference.
• Stay up to date on the latest features, tools, and best practices of cloud industry.
• Provide technical guidance and mentorship to Frontline Support Engineers.
• Job Qualifications.
• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Minimum 5 years of experience in technical support.
• Proven experience in a supervisory or management position.
• Proven ability to troubleshoot and resolve complex technical problems.
• In-depth knowledge of market cloud products and services.
• Having relevant cloud technical certifications is a plus.
• Experience with cloud troubleshooting methodologies.
• Excellent communication and interpersonal skills.
• Fluent in English both written and verbal (Minimum 750 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Skills:

SQL

Job type:

Full-time

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Experience:

2 years required

Skills:

ERP, Oracle, SAP

Job type:

Full-time

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

Experience:

5 years required

Skills:

Risk Management, Safety Management, Compliance, English

Job type:

Full-time

• Implement procedures, standards, guidelines and management system related to technical safety including technical safety documents e.g. risk management standard, process safety management standard, HAZID/ HAZOP guideline and technical safety specifications within PTTEP Engineering General Specifications (PEGS) in compliance with international standard and industry best practice plus in alignment with corporate direction and SSHE MS.
• Develop and implement technical safety work plans, activities and budget in accordan ...
• Provide advice, guidance and support to projects/assets on implementation of corporate SSHE MS standards/ procedures and guidelines, international design codes/standards and PEGS related to Process/Technical Safety.
• Act as Technical Authority for technical safety related to preliminary assess deviation against relevant corporate SSHE standards and specifications.
• Provide process and technical safety support to Projects involving participation / leading safety studies (HAZID, HAZOP, QRA etc), performing safety engineering design and studies, and/or supervising / reviewing / approving work done by engineering contractors. Ensure that recommendations from these studies are translated into actions to make risks as low as reasonably practical.
• Provide process and technical safety support to asset operations and high-risk activities (e.g. drilling, logistics) including participation / leading safety studies, Management of Change (Modifications, Deviations, Downgraded Situations), assist in process safety performance monitoring and analysis, etc.
• Develop and periodically review Concept Safety Reports, Design, Operations and high risk activity Safety Cases, including oversight of contractors work.
• Assist in conducting compliance check and audit programs on Technical Safety related (MOC, Safety barriers, PSUA, PTRs/OTRs, SSHE Due Diligence, SSHE Verification Audit), identify gap, give recommendation for continuous improvement, and track until completion of SSHE findings/ recommendations/ actions.
• Key Accountabilities (Continued).
• Use appropriate software and tools for safety analysis, calculation and design aids e.g. PHAST as well as provide support, guidance and troubleshoot to projects/ assets on engineering activities regarding technical safety and safety engineering.
• Participate in accident/ incident investigations when nominated, analyse and provide advice and support on preventive measurement and remedial actions to near misses or high potential incidents related to Technical Safety including SCE failure to ensure all actions are taken properly.
• Formulate and implement program/campaign which promote process safety awareness, Loss of Primary Containment (LOPC) prevention and prevent major accident in PTTEP asset operations, projects and high risk activities.
• Develop safety engineering deliverables, prepare related documents, and produce, organize a process safety database and report.
• Identify and monitor all Major Accident Events (MAEs), Safety Critical Elements (SCEs) and Performance Standard (PS) as well as provide support on development and implementation of Major Accident Event Prevention Tool within projects/ assets and high risk activities.
• Able to work at site locations (domestics / International), Fit to work offshore.
• Other duties assigned by supervisor or manager.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Chemical Engineering or related fields.
• Minimum 5 years experience of Technical Safety Engineer or 8 years experience in related engineering disciplines.
• Minimum 3 years experience in oil and gas industry onshore or offshore.
• Good understanding of oil and gas exploration and production process.
• Have a comprehensive knowledge in loss prevention process, safety study and safety analysis techniques.
• Good knowledge of industry codes, standards and legislation on SSHE aspect.
• Strong leadership skills and good communication skills.
• Good command of spoken and written English.
• Strong analytical skills.

Experience:

5 years required

Skills:

System Testing, Software Testing, Network Administration, English

Job type:

Full-time

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

3 years required

Skills:

PHP, Java, Oracle

Job type:

Full-time

• Lead, Manage and mentor development teams.
• Provide technical / functional leadership and direction to a team of onsite and contract developers.
• Work closely with team members to define direction and approach to product design, execution and tailoring the development in order to meet the project requirement.
• Create detailed project plans, scope of work and report project status to company management on a weekly basis.
• Establish performance goals and periodically reviews performance of team members, cultivating a culture of engineering excellence and self-motivation to accomplish signification deliverables with in tight teamlines.
• Bachelor s or Master s degree in Statistics, Computer science, or other related fields.
• Must have an advanced knowledge of programming in PHP, JAVA script and Oracle Database.
• Minimum 3-5 years of experience in leading software development team.
• Strong ability to support and mentor team members to accomplish team goals.
• Excellent organizational and time management skills.
• Exceptional communication, presentation and interpersonal skills.
• Experience in development of Human Resource Management software will be an advantage.
• Personal Leave: 5 days per year without lateness penalties.
• Annual Leave: 10 days per year, with the ability to carry over up to 5 unused days to the next year (eligible after one full year of employment).
• Health Checkups: Pre-employment and annual health checkups.
• Insurance Coverage: Life and accident insurance (OPD/IPD).
• Provident Fund: Managed by Kasikorn Bank.
• Social Gathering Allowance: Monthly allowance of 100 THB.
• Attendance Bonus: Monthly bonus of 500 THB, increasing incrementally up to a maximum of 12,000 THB per year (for certain positions).
• Company Events: New Year parties, annual trips, birthday celebrations, company merit-making, and other social events.
• Support for Bereavement: Financial support and wreaths for funerals (employees and their families), as well as gift baskets for childbirth or hospitalization.
• Birthday Leave: Employees may take their birthday off; if unused, it can be converted to one day s pay (maximum up to 5,000 THB depending on base salary).
• Birthday Celebrations: Cake for birthdays.
• Annual Bonus: Paid twice a year.
• Annual Salary Adjustments: Regular annual salary increases.

Skills:

Data Analysis, SQL, Python

Job type:

Full-time

• Collaborate with business leaders to identify and prioritize data needs.
• Translate business goals into data requirements and actionable insights.
• Develop and maintain strong relationships with stakeholders across the organization.
• Lead the development and implementation of data strategies that align with business objectives.
• Ensure data governance policies and procedures are adhered to.
• Champion data quality, integrity, and security across the organization.
• Oversee the delivery of advanced analytics and business intelligence solutions.
• Provide strategic insights and recommendations based on data analysis.
• Utilize data to identify trends, opportunities, and potential risks.
• Mentor and guide data analysts and data scientists within the team.
• Drive continuous improvement in data processes and analytics capabilities.
• Manage and prioritize data projects to ensure timely delivery.
• Coordinate with IT and other departments to implement data solutions.
• Monitor and report on project progress and outcomes.
• Stay updated on the latest data technologies and methodologies.
• Ensure the use of best practices in data analytics and data science.
• Provide technical guidance and support to the team.
• Bachelor s degree in Data Science, Computer Science, Business Analytics, or a related field.
• Proven experience in a business partnering role, with the ability to influence and drive business strategy.
• Proficiency in data analysis tools and technologies (e.g., SQL, Python, Power BI).
• Strong project management abilities with experience in leading cross-functional projects.
• Has Finance and Accounting knowledge will be a plus.
• Strong ability to analyze user requirements, make recommendations and implement solution.
• Strategic thinker with a business-focused mindset.
• Strong oral and written communication skills.
• Strong communication and interpersonal skills, with the ability to explain complex data concepts to non-technical stakeholders.
• Ability to prioritize and execute in high-pressured environment.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving skills.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

No experience required

Skills:

Analytical Thinking, High Responsibilities, Multitasking

Job type:

Full-time

• Analyze requests and issues to develop business requirement documents for system and platform development.
• Collaborate with all stakeholders to design conceptual solutions and create technical specifications.
• Prepare user manuals, test scripts, and conduct usability testing.
• Coordinate training for program, application, and system users.
• Support and document incidents for new and existing trading systems and platforms, and track actions to ensure efficient operation.
• Assist users in planning, facilitating, and tracking project execution.
• Verify data accuracy in the system to coordinate with relevant internal and external parties for resolution.
• Bachelor's degree in Statistics, IT, Computer Science, or a related field.
• Minimum 3 years' work experience in Business Analyst / System Analyst with programming skills in developing web applications.
• Experience with ERP, CRM systems, or real estate and construction systems; experience in real estate is a plus.
• Proficient in Microsoft Office with advanced skills in Excel and VBA.
• Creative and innovative mindset.
• Excellent communication, analytical, presentation, and negotiation skills with clients/employees/system developers.
• Strong problem-solving skills.
• Good interpersonal skills and a strong team player.
• Ability to work under high pressure.

Experience:

3 years required

Skills:

System Security, Windows Server

Job type:

Full-time

• Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
• Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
• Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
• Implement and operate DevSecOps on projects/applications that use DevOps process.
• Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
• Periodically review security requirements to align with Bank s policies and regulations.
• Support periodic security audits.
• Manage third parties involved in IT Security Advisory and Assurance.
• Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
• Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
• Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
• Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
• The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
• Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
• Knowledge of all applicable laws and compliance frameworks to enforce compliance.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

5 years required

Skills:

Windows Server, Amazon AWS, VMware, Microsoft Azure

Job type:

Full-time

• Manage and maintain Windows servers, VMware environments, and Active Directory.
• Provide support for Microsoft 365 applications and services, including Exchange Online, SharePoint, and Teams.
• Manage and support cloud infrastructure and services on AWS, Azure, and EKS.
• Diagnose and resolve hardware, software, and network issues.
• Implement and maintain security protocols and procedures to protect IT systems.
• Ensure regular backups are performed and manage disaster recovery plans.
• Monitor system and cloud performance and make recommendations for improvements.
• Maintain accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps.
• Provide technical support to end-users and assist with IT-related inquiries and issues.
• Participate in IT projects, including system upgrades, migrations, and new implementations.
• Bachelor s degree in computer science, Information Technology, or a related field.
• At least 5 years of experience in system administration and support or related role.
• Proficiency in Windows Server and Active Directory administration.
• Experience with VMware virtualization technologies.
• Strong knowledge of Microsoft 365 applications and services.
• Experience with cloud platforms such as AWS, Azure, and container orchestration with EKS.
• Familiarity with network protocols and troubleshooting.
• Understanding of security best practices and tools.
• Relevant certifications such as Microsoft Certified: Windows Server, VMware Certified Professional (VCP), AWS Certified Solutions Architect, Microsoft Certified: Azure Administrator, and Kubernetes certifications are a plus.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.

Experience:

5 years required

Skills:

Java, PHP, Javascript

Job type:

Full-time

• Architect and design high-performance, scalable application platforms that can
• support large-scale enterprise environments.
• Ensure the designed architectures are robust, secure, and aligned with industry
• best practices.
• Create and maintain architecture documentation, including system diagrams,
• technical specifications, and design patterns.
• Offer top-level implementation advice and support in multiple programming
• languages and frameworks, including Java, PHP, JavaScript/TypeScript, and C#.
• Experience with DevOps practices and tools (CI/CD pipelines, Jenkins, Git).
• Familiarity with software testing methodologies and tools (unit testing, integration
• testing, automated testing).
• Identify and establish non-functional requirements such as quality, security,
• modifiability, extensibility, and scalability.
• Perform regular assessments and validations to ensure that systems meet these
• Implement measures and practices to enhance system performance, security,
• and maintainability.
• Stay abreast of emerging technologies and industry trends to identify
• opportunities for innovation and improvement.
• Evaluate and recommend new tools, technologies, and processes that align with
• business and technical needs.
• Lead proof-of-concept initiatives to assess the feasibility and impact of new
• technologies.
• Work closely with software development teams, QA, DevOps, and other
• stakeholders to ensure alignment on systems architecture and project goals.
• Facilitate effective communication and collaboration between teams to resolve
• issues and achieve project milestones.
• Develop and maintain the overall enterprise architecture, ensuring it aligns with
• business objectives and strategies.
• Connect the dots between different systems and platforms, ensuring a cohesive
• and integrated architecture.
• Identify and address architectural gaps and overlaps, ensuring efficient and
• effective system integration.
• Strong understanding of security principles and best practices for securing
• applications and data.
• Familiarity with regulatory compliance requirements (GDPR, HIPAA, etc.).
• Collaborate with Product Owners and technical leaders to translate business and
• technical requirements into detailed system diagrams and architecture
• documentation.
• Ensure that technical requirements are clearly communicated and understood by
• all relevant stakeholders.
• Provide technical oversight during the implementation phase to ensure that
• Effectively communicate with all team members, including Business Developers,
• Product Owners, Managers, Tech Leads, Developers, and QAs.
• Ensure that all stakeholders understand project objectives, technical
• Facilitate regular meetings and updates to keep teams informed and aligned on
• project progress and goals.
• Education: Bachelor / Master s degree in computer science or a related field, or
• equivalent work experience.
• Experience: Minimum of 5 years of experience in software/systems development
• or software architecture.
• Programming Proficiency: Expert-level proficiency in at least one major
• programming language, with a proven track record of success in designing,
• writing, and reviewing code.
• Cloud Services: Experience with microservices, application platform design, or
• software blueprinting on AWS or other cloud services.
• Project Management: Experience in project management and Agile frameworks
• is a plus.
• CP Axtra | Lotus's
• CP Axtra Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Project Management, SQL, Python, English

Job type:

Full-time

• Adjust language models that have already been trained for generative AI applications Ensure that the LLMs and pipelines based on LLMs are tuned and released.
• Create and implement LLMs for various content creation jobs Develop and communicate roadmaps for data science projects.
• Design effective agile workflows and manage a cycle of deliverables that meet timeline and resource constraints.
• Serve as a bridge between stakeholders and AI suppliers to facilitate seamless communication and understanding of project requirements.
• Work closely with external AI suppliers to ensure alignment between project goals and technological capabilities.
• Identify and gather data sets necessary for AI projects.
• Prior experience in Machine Learning, Deep Learning, and AI algorithm to solve respective business cases and pain points.
• Prior hands-on experience in data-mining techniques to better understand each pain point and provide insights.
• Able to design and conduct analysis to support product & channel improvement and development.
• Present key findings and recommendations to business counter parties and senior management on project approach and strategic planning.
• Bachelor degree or higher in Computer Science, Computer Engineering, Information Technology, Management Information System or an IT related field.
• Native Thai speaker & fluent in English.
• 3+ years of proven experience as a Data Scientist with a focus on project management (Retail or E-Commerce business is preferable).
• At least 2+ years of relevant experience as an LLM Data Scientist Experience in SQL and Python (Pandas, Numpy, SparkSQL).
• Ability to manipulate and analyze complex, high-volume, high-dimensionality data from varying sources.
• Experience in Big Data Technologies like Hadoop, Apache Spark, Databrick.
• Experience in machine learning and deep learning (Tensorflow, Keras, Scikit-learn).
• Good Knowledge of Statistics.
• Experience in Data Visualization (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Having good attitude toward team working and willing to work hard.

Job type:

Full-time

• Low level design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations.
• Provide technical expertise to support sales and marketing efforts.
• Customer network integration and delivery.
• Low design, implement, and support complex enterprise network solutions.
• Work closely with customers to understand their needs and requirements.
• Develop and implement network designs that meet customer objectives.
• Troubleshoot and resolve network issues during implementation.
• Document network designs and configurations up to date.
• Provide technical expertise to support sales and marketing efforts.
• Hand over completed document to after sale service.
• Project implementation tracking with update.
• 1st Tier Engineer.
• First diagnostic problem and do first troubleshooting of enterprise solutions.
• EDS (MPLS, SD-WAN, 5G).
• ICT (Cloud, Firewall).
• Mobile services (M2M, SMS).
• To be ticket owner who do proactive update progress incident to customer within OLA time.
• To ensure service of customer are normal after incident restoration.
• Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
• 2-5 years of work experience with user IT Support or Network Support.
• Positive attitude.
• Reliable and working time flexibility.
• Having knowledge of IP Networking (LAN/WAN).
• Having Knowledge of Cloud Technology.
• Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
• Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
• Having Knowledge of Cyber Security services will be advantage.
• Good problem-solving, analytical, and team-working skills.
• Excellent communication and interpersonal skills.
• Service Account Management (Engineer or IT).
• Job Responsibilities.
• Single point of contact (SPOC) on Operations matters.
• Oversee day-to-day fault management for Critical or Escalated incident.
• Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
• Overseeing the entire planned maintenance cycle for customer s critical services.
• Provide data information that customer needed with in SLA.
• Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
• Previous meeting minutes.
• Present monthly network availability report.
• Summary of Incidents.
• Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
• Update or review any improvement plan.
• Response VOC and coordinate relate team to improve our service.
• Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
• On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
• Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
• In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
• Coordinate with related team to set action plan and target to improve our service.
• Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.

Skills:

Project Management, ASP.NET, .NET, English

Job type:

Full-time

• System Requirements Analysis: Understanding and analyzing business and user requirements to define software and hardware requirements.
• System Design: Planning and designing systems that align with the specified requirements and usage.
• System Development: Writing code and developing systems based on the established design.
• Testing and Refinement: Testing the system to ensure accuracy and refining it according to requirements.
• Project Management: Planning and managing system development projects to ensure they proceed as scheduled.
• Communication: Communicating with stakeholders such as development teams, system administrators, and end-users.
• Problem Solving: Investigating and resolving issues that arise within the system.
• Maintenance: Maintaining the system to ensure continuous operation and performing upgrades or updates as needed.
• Consultation: Providing technical advice and support to teams or management.
• Learning and Innovation: Keeping abreast of trends and importing new technologies and innovations into the assigned jobs.
• At least Bachelor s degree in Computer Science, Engineering, Information Technology, or related field.
• A minimum of 7 years of experience in a System Analyst or related position.
• Proficiency in analyzing system requirements and designing systems that align with those requirements.
• Experience in developing applications (C#, ASP.NET, Web API and Entity Framework).
• Experience with database design and development using SQL Server or other relational databases.
• Familiarity with cloud services such as Firebase, AWS and Microsoft Azure.
• Strong communication (writing & speaking well in both Thai and English) and teamwork abilities.
• Strong problem-solving skills and decision-making abilities in complex situations.
• Knowledge of Agile/Scrum development methodologies.
• Get things done within the agreed timeline.

Skills:

Oracle, Software Development, Project Management

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
• OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
• Cloud Solution Architect Engineer / Presales / Solution Consulting.
• Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
• Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
• Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
• Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
• Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills..

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Skills:

Oracle, Automation, Compliance, English

Job type:

Full-time

• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Readiness.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Product/Process Improvement.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
• Proficiency of English communication..
• Cloud Business Operation Engineer / Specialist.
• Collaborates with appropriate stakeholders to determine user requirements for a scenario.
• Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
• Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
• Determine workload criticality, impact of disruptions, or performance degradation.
• Establish business-approved cost and performance commitments.
• Monitor and operate cloud workloads.
• Maintain asset and workload inventory.
• Monitor performance of workloads.
• Maintain operational compliance.
• Protect workloads and associated assets.
• Recover assets if there is performance degradation or business interruption.
• Mature functionality of core platforms.
• Continuously improve workload performance.
• Improve budgetary and design requirements of workloads to fit commitments to the business..
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
• 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
• Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
• Proficiency of English communication.

Skills:

Risk Management, English

Job type:

Full-time

• Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
• Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
• Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
• Master s degree in Computer Engineering, Computer Science, Information Technology.
• Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
• Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
• Background in technical knowledge of Cyber Security Audit.
• Good command in English.

Skills:

Oracle, VMware, Linux, English

Job type:

Full-time

• Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups for both on premise and on cloud platform.
• Cloud Management (Oracle, AWS and Azure) and Upgrade OS version and hardening KVM Host and VM.
• Perform Cloud based infrastructure operation management and system on.
• Provide technical consultant, support, troubleshooting and administration of all VMWare, Hyper-V, Oracle VM, Windows, Linux, Unix Storage systems.
• Troubleshoot system, storage and network problems, diagnosing and solving hardware or software.
• Ensure security through access controls, backing up system, restoring and recover system.
• Monitor performance, Manage and Maintain / troubleshoot IT systems, Storage and networks.
• Investigating, Diagnosing and solving software and hardware.
• RequirementsBachelor's or Master s degree in IT, Computer Science, Engineering, or related fields.
• Experience: 5+ years in System Administration (Unix/Linux, VMware, Hyper-V, Oracle VM, Cloud services like AWS, Azure, OCI).
• Cloud Expertise: Proficiency in cloud platforms (AWS, Oracle Cloud), cloud services (EC2, S3, Oracle Cloud Compute), and networking configurations in cloud environments.
• Operating Systems: Proficiency in Linux distributions (RHEL, CentOS, Oracle Linux) and familiarity with Windows.
• Scripting & Automation: Familiarity with scripting (e.g., Shell Script, AWS CLI, OCI CLI) and experience in automation for system operations and monitoring.
• Networking Knowledge: Understanding of networking protocols (TCP/IP, UDP, DNS, HTTP/HTTPS), AD, DNS, DHCP, and network configuration.
• Cost Management: Experience in cloud resource cost analysis and optimization.
• Cloud Solution Development: Experience in designing and maintaining cloud infrastructure and consulting with developers.
• Communication: Good English communication skills for interaction with teams and stakeholders.