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Skills:
Network Infrastructure, Project Management, VMware, English
Job type:
Full-time
Salary:
negotiable
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (CloudX, AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Foritnet NSE3-7, PaloAlto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer/Engineering Specialist (Network and Security).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
- Managing and troubleshooting SD-WAN solutions, Wireless Lan and Cybersec solution.
- Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Provide Level-2/3 support and troubleshooting to resolve issues.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Select and implement security tools, policies, and procedures in conjunction with the company s security team.
- Work with vendors and other IT personnel for problem resolution.
- Bachelor s degree in computer engineering, computer science, IT, or related fields.
- At least 3-5 years of experience in network & security areas.
- Knowledge and Experience with network design, implementation, service support, and troubleshooting.
- Knowledge and Experience with SD-WAN, Network Security and CyberSec solutions.
- Knowledge and Experience in LAN/Datacenter networking, TCP/IP, DNS, DHCP, SSL, HTTP, Proxy, Web Application Firewall.
- CCNA, CCNP, CompTIA Network+, Fortigate, PaloAlto product certificate is advantage.
- Good communication, analytical thinking, and effective communication skills with interpersonal and problem-solving skill.
- Able to work outside working hours.
- Good command of read, listen, written and speaking English.
- On-call support during non-office hours.
- Engineering Specialist (Project Engineer).
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
Experience:
No experience required
Skills:
Linux, CompTIA Security+, Network Administration, English
Job type:
Full-time
Salary:
negotiable
- Oversee power, cooling, and cabling; install, configure, and maintain servers, storage, and network hardware.
- Ensure 24/7 system availability through proactive monitoring, performing routine health checks on servers, storage systems, and networks.
- Diagnose and resolve server, network, and application performance issues; escalate critical incidents and ensure swift resolution.
- Implement security protocols (firewalls, access controls) and ensure compliance with industry standards and internal policies.
- Manage data backup processes and conduct disaster recovery tests to ensure business continuity.
- Execute hardware and software upgrades for servers, networks, and storage systems, and maintain thorough documentation of configurations and processes.
- Bachelor s degree in IT, Computer Science, or related field.
- Experience in data center operations, Linux, and Microsoft system administration.
- Familiarity with ServiceNow and network administration.
- Certifications like CCNA, CompTIA Network+, or relevant Microsoft certifications (e.g., MCSA) are preferred.
- Flexible to relocation.
- Good command in English (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
5 years required
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Design, implement and maintain the IT Security of the organization which involves developing and executing security strategies, standards and procedures to protect IT assets from cyber threats and vulnerabilities.
- Develops solution conceptual designs and solution blueprints for IT projects.
- Design security architecture elements to mitigate emerging threats.
- Reviewing security measures and recommending to implementing enhancements.
- Review and advise security solution architect for the proposed system such as: Network Segmentation, Application protection, Defense-in-depth, Remote Access, Encryption Technologies.
- Conducting security advisory consultancy and working with RED and BLUE team for security testing along the pipeline of the system delivery.
- Bachelors or Masters Degree in Computer Engineering, Computer Science or related field.
- At least 5 years of experience of IT Security Advisory, Penetration tester or Enterprise Architect or related role.
- Comprehensive understanding of the IT Security Concept, Security Architect, Risk assessment.
- Ability to analyst finding form Offensive and Defensive Security team.
- Ability to analyze end-to-end security processes and provide advice in order to reduce risk to acceptable levels.
- Strong analytical and problem solving.
- Rapid learning capability and able to work under pressure.
- Good command in written and spoken Thai and English language.
- Ability to present technical solutions with stakeholders in an easy way.
- Knowledge of International Security frameworks, Standards, and Guidelines e.g., NIST-800-53, PCI-DSS, OWASP, and etc.
- Professional Certificated related to work e.g. (CISSP, CSSLP, CDPSE, OSCP, TOGAF) is desirable.
- Location: True Digital Park, Punnawithi.
Skills:
PowerShell, Python, English
Job type:
Full-time
Salary:
negotiable
- Design, operate and maintain IT system and Infrastructure on both private cloud and public cloud in accordance with FWD standards and policies.
- Work with project owner and stakeholders to support an application hosted at on-premise data centers and public cloud providers.
- Consult with project owner and stakeholders on deployment design, implementation, monitoring and optimization within cloud platforms.
- Take a hands-on role in automating infrastructure migration to cloud environments.
- Develop scripts to automate standard activities (ie. PowerShell, Python).
- Develop, document, make recommendations, and communicate plans for investing in IT cloud infrastructure, including analysis of cost reduction opportunities.
- Anticipate, mitigate, identify, respond to, and resolve problems affecting cloud systems performance, efficiency, and availability.
- Complete all vulnerability fixing are on time and align with group policy.
- Bachelor s Degree in Computer Science or IT related fields.
- Prefer Certified Microsoft, Azure, AWS or equivalent IT industry certificate.
- Minimum 3-5 years of experience in IT Infrastructure and Cloud Infrastructure.
- Excellence communication both Thai and English.
Experience:
3 years required
Skills:
System Security, Windows Server
Job type:
Full-time
Salary:
฿60,000 - ฿80,000, negotiable
- Provide input and security consultation in a project-based environment as well as assisting operational of IT Security components with functional security requirements.
- Evaluate new projects and applications as they relate to security architecture and design; audit existing deployments and analyse gaps against security practices and standards.
- Conduct application vulnerability assessment, secure code review, and security penetration testing for new projects, enhancement projects, and periodic assurance to com ...
- Implement and operate DevSecOps on projects/applications that use DevOps process.
- Track, enforce, and consult to resolution the closure of security risks including review plans and monitor progress or remedial actions according to security requirements, security design, application vulnerability, and penetration testing issues.
- Periodically review security requirements to align with Bank s policies and regulations.
- Support periodic security audits.
- Manage third parties involved in IT Security Advisory and Assurance.
- Bachelor's or Master s Degree in Computer Science, Engineering, Information Systems or equivalent.
- Minimum 3 years in IT Security Advisory, Security Assurance, Threat Hunting plus experience working in or closely with IT Application, Enterprise Architect, and IT Risk management.
- Knowledge of Security Framework and Concepts, Compliance, Risk and Regulations, PCI DSS, OWASP, COBIT.
- Experience in performing comprehensive and authoritative technical analysis of the security readiness and compliance of applications.
- The ability to oversee pentesting to find vulnerabilities in all elements of a security system, understand security vulnerabilities, secure code review and remediation.
- Data and information management, including classification, retention and destruction. It also means keeping corporate and personal data both private and secure while needed, and destroyed when it is no longer needed.
- Knowledge of all applicable laws and compliance frameworks to enforce compliance.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
Skills:
Oracle, VMware, Linux, English
Job type:
Full-time
Salary:
negotiable
- Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups for both on premise and on cloud platform.
- Cloud Management (Oracle, AWS and Azure) and Upgrade OS version and hardening KVM Host and VM.
- Perform Cloud based infrastructure operation management and system on.
- Provide technical consultant, support, troubleshooting and administration of all VMWare, Hyper-V, Oracle VM, Windows, Linux, Unix Storage systems.
- Troubleshoot system, storage and network problems, diagnosing and solving hardware or software.
- Ensure security through access controls, backing up system, restoring and recover system.
- Monitor performance, Manage and Maintain / troubleshoot IT systems, Storage and networks.
- Investigating, Diagnosing and solving software and hardware.
- RequirementsBachelor's or Master s degree in IT, Computer Science, Engineering, or related fields.
- Experience: 5+ years in System Administration (Unix/Linux, VMware, Hyper-V, Oracle VM, Cloud services like AWS, Azure, OCI).
- Cloud Expertise: Proficiency in cloud platforms (AWS, Oracle Cloud), cloud services (EC2, S3, Oracle Cloud Compute), and networking configurations in cloud environments.
- Operating Systems: Proficiency in Linux distributions (RHEL, CentOS, Oracle Linux) and familiarity with Windows.
- Scripting & Automation: Familiarity with scripting (e.g., Shell Script, AWS CLI, OCI CLI) and experience in automation for system operations and monitoring.
- Networking Knowledge: Understanding of networking protocols (TCP/IP, UDP, DNS, HTTP/HTTPS), AD, DNS, DHCP, and network configuration.
- Cost Management: Experience in cloud resource cost analysis and optimization.
- Cloud Solution Development: Experience in designing and maintaining cloud infrastructure and consulting with developers.
- Communication: Good English communication skills for interaction with teams and stakeholders.
Skills:
DevOps, Jenkins, Automation, English
Job type:
Full-time
Salary:
negotiable
- Enable rapid developer onboarding to LSEG developer tools, ensuring they become productive quickly to build applications on their chosen Cloud platform.
- Improve Developer Experience by increasing their ability to improve cadence of delivery of new features.
- Unlock Developer Capacity and enable greater Innovation by modernising tooling and processes.
- Ensure that development on the integrated platform is both secure and compliant by design.
- Tech Profile/Essential Skills Good knowledge of Infrastructure as Code concepts (IAC) and basics of Microservices architecture.
- Knowledge of Cloud Technology basics across CSPs - Amazon, Microsoft, and Google (at least one).
- Knowledge and implementation experience of DevOps, CI/CD, DevSecOps concepts.
- Good level of understanding of Architecture principles, design methodologies and their applicability.
- Creating and deploying CI/CD pipelines (GitLab / Jenkins / GitHub).
- Configuring and running Code/Binary scans using solutions like SonarQube, Semgrep, Blackbuck, Trivy, GitLeaks Veracode, etc.
- Configuring and using Secrets management tools like Vault and Cloud native solutions.
- Broad knowledge of SDLC Tools, specifically Build, Test and Deploy Automation tools, e.g., Maven, Gradle, Selenium, Ansible, etc.
- Good understanding of Source code mgmt solutions like GitHub, GitLab, BitBucket, etc.
- Good understanding of Artifact and dependency mgmt solutions like JFrog, Nexus, etc.
- Good understanding on Containerisation solutions, e.g., K8, Docker, Kaniko, etc.
- Proficiency in at least one of the standard programming languages - Java/JavaScript, C#, Python, or similar Object-oriented programming.
- Proficiency in at least one of the standard scripting languages - Terraform, Bash, Ansible, etc.
- Good understanding of Software engineering concepts, e.g., coding techniques (DRY principles), Trunk based development (Branching/Merging techniques), etc.
- Good understanding of Developer Desktops - both Physical and Virtual (W365) and implementation of tooling framework/solutions for Desktops.
- Good understanding of the basics of Gen AI concepts and solutions - GitHub Copilot, GitLab Duo, Q developer.
- Previous experience in a Project delivery, Coordination or Support role.
- Previous experience of Software Development, Business and Technical Analysis, Quality Assurance, and / or Emerging Technology and Governance.
- PPM Tools (ex: Clarity, JIRA, Asana).
- Preferred Skills and Experience Hands-On experience of working on Windows/ Linux Servers. Cloud services (AWS/Azure/GCP).
- Managing incidents, change requests, service requests and driving TRT (Technical Recovery Team) calls.
- Strong problem solving skills on these platforms.
- Minimum knowledge and understanding of financial markets are desirable.
- Ability to work independently and in a team environment.
- Ability to communicate effectively in English with all levels of staff, both orally and written.
- Ability to manage own work and multitask to meet tight deadlines without losing sight of priorities under minimum supervision.
- Highly motivated, self-directed individual with a positive & pro-active attitude to work.
- Customer and service focused, with determination to meet their needs and expectations.
- Be driven and committed to the goals and objectives of the team and organization.
- Second line point of escalation in event of a major incident.
- KEY COMPETENCIES Deploys agile best practices as appropriate throughout the software development lifecycle.
- Analyses infrastructure requirements and designs the architecture for central or distributed processing to meet user requirements.
- Creates, applies and implements technologies to deliver and produce services with minimal human intervention, to improve the efficiency, reliability and speed tasks.
- Develops, tests and maintains software applications and related programs and procedures; demonstrates creativity and innovation using available software development tools and following design requirements.
- Creates and maintains documentation to describe the system and its parts, including requirements documents, design decisions, architecture descriptions, program source code and support documentation.
- Possesses depth of technical expertise, knowledge of technologies and design, development and implementation of technologies.
- Possesses knowledge of features and facilities for integration, and communication among applications, databases and technology platforms to bring together different components and form a fully functional solution to a business problem.
- Shows ability to come up with new ideas and novel approaches to problems and establish solutions through different methods.
- Partners with clients and resolves issues by diagnosing problems, determining possible resolutions and implementing effective solutions.
- Defines a problem, generates solutions, and evaluates and identifies the best solution to overcome the problem.
- Interacts well with others, quickly establishing rapport building positive relationships and networks.
- Ensures a product/service meets or exceeds specified standards and objectives to achieve desired level of quality.
- Education and Professional Skills Curious about new technologies and tools, creative thinking and initiative taking.
- Solid English reading/writing capability required.
- Strong communication & collaboration skills.
- Commitment to DevOps culture.
- Familiarity with Agile principles including any hand on experience.
- Detailed Responsibilities Ensure quality deliverables to ensure software meets or exceeds specified standards and objectives.
- Apply software engineering principles and practices to design, build, and run solutions which are scalable and reliable.
- Design, develop, modify, adapt and implement short and long-term solutions to technology needs through new and existing applications, systems architecture, network systems and applications infrastructure.
- The team(s) continuously fine-tune systems to meet stringent non-functional requirements on performance, resilience and operability, and design.
- Demonstrates significant knowledge of a single or multiple technologies and advises on design, development and implementation.
- Advances tools and applications by producing clean and efficient code and reviews others' code when required.
- Handles own workload and promotes an inclusive and open culture.
- Demonstrates depth of knowledge and expertise in software development and is regarded as the SME in their domain. Develops knowledge of other domains to understand linkages and dependencies.
- Understands the tech strategy and culture, and how they impact own work as well as adjacent teams.
- Oversees the design work and planning for user journeys ensuring the achieve the desired objectives.
- Supports the creation of solutions for Epics and the associated implementation tasks.
- Adapts existing patterns to develop robust solutions.
- Develops understanding of LSEG's commercial direction and how technology is forming a part of this.
- Completes the delivery of given tasks with some guidance and oversight.
- Builds strong relationships with senior internal stakeholders, growing network and collaborating with own team and colleagues in other domains. Communicates complex information clearly to relevant audiences.
- Takes initiative to develop knowledge in technology products and tools through on the job learning, certifications and projects.
- Must interact with global teams in time zones spanning UK, US, APAC areas.
- Engage in and improve the whole lifecycle of services from inception and design, through to deployment, operation, and refinement.
- Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Build a CI/CD pipeline and maintain the pipeline for Software Delivery.
- Collaborate with Security and Infrastructure teams to ensure the patching are up to date.
- Co-ordinate and work with Devops Capability team to perform the Disaster recovery for the applications.
- Participate in Project related activities to meet operational needs.
- To ensure knowledge Articles of all supported systems is continually updated.
- To provide a high level of customer service, whilst working under pressure.
- To follow and adhere to established Incident Management, Change Management and Problem Management procedures.
- LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Skills:
Research, Project Management
Job type:
Full-time
Salary:
negotiable
- Manage and control project operations, analyze and design systems, and oversee system development to meet business needs.
- Analyze and define IT Business Solutions.
- Develop project plans and control timelines to ensure all parties' agreements are met, always prioritizing the organization's best interests.
- Analyze and design data integration architecture and internal systems, as well as facilitate data exchange between internal and external systems.
- Support the development or application of designed architecture to ensure effective implementation, including managing change and mitigating IT-related risks.
- Research and evaluate innovative technologies to enhance system and platform efficiency, considering processing capabilities, security, and adaptability for future changes (for IT and non-IT regulations).
- Manage stakeholder requirements effectively.
- Define company policies related to IT systems.
- Bachelor s degree in a Computer Engineering, Computer Science, Information Technology, or related fields.
- More than 10 years of experience, with over 5 years in Software Solution Architecture.
- Project management.
- Providing consultation and guidance".
Experience:
7 years required
Skills:
System Security, Windows Server, Linux
Job type:
Full-time
Salary:
฿60,000 - ฿90,000, negotiable
- Identify and evaluate areas for improvement in detection, prevention, and cyber incident response.
- Work closely with stakeholders to develop and follow up on remediation plans.
- Provide expert consultation on mitigating strategies and actionable remediation plans to asset owners.
- Collaborate with various teams to create, implement, and monitor effective remediation strategies.
- Apply knowledge of IT infrastructure, with experience as a system administrator or system engineer, to enhance cybersecurity measures.
- Utilize an understanding of offensive and defensive cybersecurity strategies (e.g., red and blue teams).
- Perform penetration testing or demonstrate a strong understanding of penetration testing methodologies to assess the security of IT systems.
- Use computer forensic tools to examine and analyze electronic media in suspected hacking cases.
- Conduct tasks related to malware analysis and reverse engineering to identify and mitigate threats.
- Define a course of action if a security problem exists and explain in detailed technical reports what occurred when an incident happens, including the reasons it occurred, and the response taken.
- Document incidents thoroughly, providing detailed technical reports that include the cause of the incident, and the response measures implemented.
- Build relationships with other entities responsible for conducting cyber threat analyses, ensuring effective collaboration and information sharing.
- Bachelor s degree / master s degree or higher in Computer Engineering, Information Technology, Computer science or related field.
- Proficiency with SIEM, UBA, and SOAR tools.
- Experience with system monitoring tools.
- Coding ability in C, C++, C#, Java, ASM, PERL, PHP, and PowerShell.
- Knowledge of backup and archiving techniques.
- Use of enterprise system monitoring tools.
- Understanding of cloud computing.
- Proficiency in UNIX.
- Knowledge of network communication (IP/TCP).
- Familiarity with computer hardware systems.
- Experience with web-based application security.
- Strong knowledge of Windows and Linux Operating Systems.
- Experience in identifying and evaluating cybersecurity risks and providing actionable insights.
- Previous experience as a penetration tester (pentester) is highly beneficial.
- Experience as a system administrator/system engineer is advantageous.
- Familiarity with computer forensic tools and techniques.
- Experience in malware analysis and reverse engineering.
- Ability to work well under pressure while handling multiple tasks.
- Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.
Skills:
Product Owner, Problem Solving, SQL, English
Job type:
Full-time
Salary:
negotiable
- Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
- Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology ...
- Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
- Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
- Lead and manage regular system patch upgrade with product owner & business stakeholders.
- Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & year end financial closing activities.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Responsible areas forOrdering and Supply Chain systems.
- Warehouse Management systems.
- Transport Management systems..
- Bachelor Degree or higher in Computer Engineering, Computer Science or related fields.
- At least 3 years experience in IT Retail or IT services as the manager or management roles.
- Good communication, problem solving and cross cross-group collaboration skills.
- Good command of written and spoken English.
- Ability to prioritize, track and manage a large number of divergent tasks and action items.
- Strong ability to analyze user requirements, make recommendations and implement solution.
- Strong presentation and interpersonal skills.
- Ability to prioritize and execute in high-pressured environment.
- Call handling experience in IT Service Desk environment with exceptional customer focus and root cause analysis.
- Programming languages and logics, especially on SQL programming.
- CP Axtra | Lotus's
- CP Axtra Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Job type:
Full-time
Salary:
negotiable
- Low level design, implement, and support complex enterprise network solutions.
- Work closely with customers to understand their needs and requirements.
- Develop and implement network designs that meet customer objectives.
- Troubleshoot and resolve network issues during implementation.
- Document network designs and configurations.
- Provide technical expertise to support sales and marketing efforts.
- Customer network integration and delivery.
- Low design, implement, and support complex enterprise network solutions.
- Work closely with customers to understand their needs and requirements.
- Develop and implement network designs that meet customer objectives.
- Troubleshoot and resolve network issues during implementation.
- Document network designs and configurations up to date.
- Provide technical expertise to support sales and marketing efforts.
- Hand over completed document to after sale service.
- Project implementation tracking with update.
- 1st Tier Engineer.
- First diagnostic problem and do first troubleshooting of enterprise solutions.
- EDS (MPLS, SD-WAN, 5G).
- ICT (Cloud, Firewall).
- Mobile services (M2M, SMS).
- To be ticket owner who do proactive update progress incident to customer within OLA time.
- To ensure service of customer are normal after incident restoration.
- Bachelor s Degree in Telecommunication Engineer, Computer Engineering, Computer Science, or IT related fields.
- 2-5 years of work experience with user IT Support or Network Support.
- Positive attitude.
- Reliable and working time flexibility.
- Having knowledge of IP Networking (LAN/WAN).
- Having Knowledge of Cloud Technology.
- Having knowledge in Cisco, Huawei, ZTE router and switch equipment will be advantage.
- Having knowledge in Firewall Palo Alto, FortiGate equipment will be advantage.
- Having Knowledge of Cyber Security services will be advantage.
- Good problem-solving, analytical, and team-working skills.
- Excellent communication and interpersonal skills.
- Service Account Management (Engineer or IT).
- Job Responsibilities.
- Single point of contact (SPOC) on Operations matters.
- Oversee day-to-day fault management for Critical or Escalated incident.
- Provide regular updates and ensure timely fault resolution for Critical or Escalated incident following by SLA commitment to corporate customer.
- Overseeing the entire planned maintenance cycle for customer s critical services.
- Provide data information that customer needed with in SLA.
- Built more relationship with enterprise customer & provide the best customer experience for the best customer satisfaction.
- Previous meeting minutes.
- Present monthly network availability report.
- Summary of Incidents.
- Develop improvement plan for prolong outages, found no fault, repeated fault, chronic problem, etc.
- Update or review any improvement plan.
- Response VOC and coordinate relate team to improve our service.
- Investigate and find out the root cause for chronic problem of enterprise Customer and consult with related team to find out the solution of that problem.
- On site for problem troubleshooting of all Enterprise product such as Corporate Fixed line, Cloud, SD WAN, Firewall, Bulk SMS, M2M, EDS (MPLS & IPLC), Radio Quality etc.
- Analysis data for SKA Customer to reduce and improvement for better Availability, MTTR and Fault rate of each service such as EDS M2M Bulk SMS E1 etc.
- In deep analysis for some SKA customer that have different trend of fault rate, availability and MTTR.
- Coordinate with related team to set action plan and target to improve our service.
- Find out the root cause and clarify internal process to improve our service especially in aftersales service areas.
Skills:
Oracle, Software Development, Project Management
Job type:
Full-time
Salary:
negotiable
- At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
- Cloud business marketing or product experience; ROI, P&L, Feasibility related business acumen of product manager role.
- OCI Solution Architech, Oracle Security certificate, OCI DB professional is an advantage...
- Cloud Solution Architect Engineer / Presales / Solution Consulting.
- Design Cloud Architectures - Ensure robust, scalable, and secure cloud infrastructure tailored to partner needs, allowing businesses to handle growth, and changing demands efficiently.
- Lead Architectural Design Sessions - Facilitate the creation of effective and efficient cloud solutions through collaborative planning and design sessions, ensuring alignment with business goals and technical requirements. This collaboration fosters innovation and problem-solving, leading to better-designed systems.
- Develop Proof of Concepts and Pilots - Demonstrate the feasibility and benefits of proposed cloud solutions, gaining partner buy-in and driving adoption. These prototypes help validate ideas and identify potential issues before full-scale implementation, saving time and resources.
- Provide Technical Guidance and Support - Ensure successful implementation and optimization of cloud solutions, enhancing partner satisfaction and solution performance, to maximize the value of partner cloud investments and adapt efficiently to challenges.
- Transition partner and customer from Legacy Systems - Facilitate smooth transitions to modern cloud environments, improving efficiency and reducing operational risks for partners, to help them stay competitive by leveraging the latest technologies and cloud best practices.
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Strong background and in-depth knowledge of cloud technologies. And strong project management skills..
Skills:
Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Plan and support internal audit strategies in Cyber Security part (Cyber Security is the practice of defending computers, servers, mobile devices, electronic systems, networks, and data from malicious attacks).
- Lead a Cyber Security Audit team to ensure output through implementation of work standards and report to top management.
- Identify potential Cyber Security Risk and convince others in the organization to accept complete proposals and recommendation.
- Master s degree in Computer Engineering, Computer Science, Information Technology.
- Experience At least 7 years such as Information Security Management, Information Risk Management, IT Audit Management, ICT Security, Cloud Security, or in a related field.
- Professional certificates of CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager) are advantage.
- Background in technical knowledge of Cyber Security Audit.
- Good command in English.
Skills:
Product Owner, Docker, Java, English
Job type:
Full-time
Salary:
negotiable
- Tackle applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period, and be able to apply workaround solutions by modifying current source code.
- Performs root cause analysis (RCA) by doing deep code analysis to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
- Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
- Manage regular system patch upgrade with product owner & business stakeholders.
- Manage monitoring tools by creating scripts, robot or AI, and ensure no business disruption.
- Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
- Be familiar with REST API (Synchronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
- Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafana.
- Be familiar with Container Technology such as Docker, K8S.
- Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
- Bachelor's in Computer Science or related field.
- 1-3 years in SRE or Support Engineer.
- Strong in programming (Java, Go),basic SQL, Linux/Unix Scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
- Hands-on experience with Docker, Kubernetes( K8S), including deploying, scaling, and troubleshooting.
- Skilled in diagnosing and resolving issues quickly, with experience in root cause analysis and incident response.
- Knowledge of SLAs, SLOs, and automation to improve system reliability and reduce manual intervention.
- Good English proficiency.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Experience:
3 years required
Skills:
ISO 27001, SAP, System Security, English
Job type:
Full-time
Salary:
negotiable
- Performing risk assessment for new or existing of Information Technology Systems.
- Planning and developing audit program following to the audit scope and objective of Information Technology Framework such as COBIT, ISMS, IT General Control.
- Evaluating the adequacy and effectiveness of the internal control of Information Technology throughout the company s business processes.
- Performing follow up audit over the findings identified in the audit reports.
- Utilizing relevant Information technology Standards and methodologies and demonstrate to improvement the effectiveness of GRC processes.
- Performing other duties as assigned.
- Job Qualifications.
- Bachelor s degree or higher in Information Technology, Computer Science, Computer Engineering, Management of Information Systems or related fields.
- Over 3 years experiences in IT Internal Auditor.
- External Audit or Big 4 is also welcome.
- Professional certifications such as CISA, Information Security (IRCA), NIST Cybersecurity Framework, or CIA would be an advantage.
- Testing experience on IT controls e.g., IT Governance, Cyber Security, ISO 27001, SDLC and Change Management, Network Security, etc. would be an advantage.
- Good knowledge of IT Audit, IT Security, IT Risk or IT Compliance.
- Ability to use SAP.
- Communication and interpersonal skills, strong analytics, self-motivation and willing to learn.
- Ability to travel/ work upcountry and abroad.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
5 years required
Skills:
Excel, Visio, SQL, English
Job type:
Full-time
Salary:
negotiable
- Serve as the first point of contact for business applications.
- Collaborate as part of a team to ensure the stability, integrity, and efficient operation of business systems.
- Administer, monitor, and maintain applications in accordance with area standards.
- Provide Tier I and Tier II customer service and functional support to end-users in area of expertise; work with customers to diagnose, review, and resolve incidents.
- Serve as a liaison between technical staff and user groups.
- Execute developed test plans to ensure desired results are achieved; support testing such as user acceptance, performance, security, and usability.
- Experience in developing business process maps and formal requirements documentation, such as Business Requirements Documents (BRDs), System Diagrams, Sequence Diagrams, System Flows, Function Specification Documents, Detail Design Specification Documents, Test Cases for SIT and UAT, Training Documents, and User Manuals.
- Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or equivalent industry experience.
- Excellent reading, writing, and speaking skills in English and Thai.
- Strong communication, presentation, and self-learning skills.
- At least 5 years of experience in a Business/System Analyst or Business Process Improvement role.
- Strong problem-solving and analytical skills combined with the ability to communicate effectively with technical IT teams or related parties.
- Ability to work effectively both independently and as part of a team.
- Proficiency in using MS Office (Word, Excel, PowerPoint, Visio, Query, SQL).
- Skill & Personality: Good team player.
- Office of Human Capital.
- THAI BEVERAGE LOGISTIC COMPANY LIMITED.
- ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.
Experience:
5 years required
Skills:
Project Management, Windows Server, UNIX
Job type:
Full-time
Salary:
negotiable
- Lead for Fully competent in enhancing Incident Level 1 (L1) and Incident Level 1.5 (L1.5) incident management with minimum requirement for Incident Level 2 (L2) and provide comprehensive solution to end User for Level 1 and Level 1.5.
- Supervise staff responsible for first level technical support, ensuring all incidents are properly documented, tracked and resolution occurs within client Service Level Agreement.
- Define and implement user support services strategies and plans.
- Define, deliver, and manage user support services ensuring SLA requirements are being met and an optimized user experience.
- Monitor, measure, report and review current performance of services and ensure support capacity meets stakeholder needs.
- Provide a seamless end to end user support experience across digital, analog and face to face channels.
- Manage multi dimension of complexity on IT service management, vendor management, as well as video/conference and broadcasting systems.
- Develop and enhance relationships with key stakeholders, actively managing expectations and monitoring satisfaction levels.
- Establish standard process for connecting to use IT services and service catalog for desktop computer, Mobile devices, and its software.
- Plan, direct and control all activities related to Service Management, Service Integration and Technical Operations.
- Monitors the pulse of the end user community, ensuring its needs are understood and met.
- EDUCATION.
- Bachelor s degree in computer science, Business Administration, Engineering, Engineering Management, or related fields.
- EXPERIENCE.
- Minimum 5 years in IT from End User Support, project development, project management, IT infrastructure, or strategy and planning.
- Good Technical skill: Windows operating system 7.0 onward, Windows Server, Unix, LAN I WAN I internet, IP Phone, Regulatory compliance, Security, Mobile operating systems i.e. iOS 9.3, Android, Software development life cycle, Service desk tool.
- OTHER REQUIREMENTS.
- Good Soft skill: Communication, Leadership, Problem solving, Decision making, Result oriented, and Service mind.
Experience:
2 years required
Skills:
Network Infrastructure, Security Design, Big Data, English
Job type:
Full-time
Salary:
negotiable
- Perform cyber security and IT security assessments for clients (e.g. cyber security program assessment, cyber security risk assessments, IT network infrastructure reviews, system technical configurations review, information security policies and processes/procedures review etc.).
- Work on IT security design, analysis and implementation of security protection solution.
- Evaluate and analyze threat, vulnerability, system weakness, impact and risk to secu ...
- Advise clients on the security issues, including explanation on the technical details and how they can remediate the vulnerabilities in the processes, controls and systems.
- Advise client on the security incident response end-to-end process (i.e. preparation, detection, analysis, response and recovery of the security incident).
- Skills and attributes for success.
- To qualify for the role you must have.
- Bachelor's degree or Master s degree in Computer Engineering, Computer Science, Information Systems, IT Security, ICT or other related fields.
- Minimum 2 years' experience in such areas as IT security management design and implementation, IT security assessment and IT technical background.
- Familiar with leading IT security processes and tools.
- Highly proficient in both English and Thai with good written and oral communication and analytical skills.
- Ideally, you ll also have.
- Having experience in project planning and management will be a plus.
- Professional certifications such as Offensive Security Certified Professional (OSCP), Certified Ethical Hacker (CEH), Certified Information Systems Security Professional (CISSP), and / or Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), or ISO27001 will be highly considered.
- Experience in new generation security practices (i.e. DevSecOps, iPentest, RedTeaming, System Resilience Design).
- Experience in Emerging Technologies (i.e. Cloud Computering, Blockchain, Big Data, A.I./M.L.).
- We re interested in intellectually curious people with a genuine passion for cyber security. With your specialization in attack and penetration testing, we ll turn to you to speak up with innovative new ideas that could make a lasting difference not only to us - but also to the industry as a whole. If you have the confidence in both your presentation and technical abilities to grow into a leading expert here, this is the role for you.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Skills:
Data Analysis, Computer Security
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Participate in the preparation of audit guidelines (Audit Program), responsible audit units, and determine audit procedures to ensure that the audit achieves its objectives.
- Collect, analyze, and evaluate information obtained from inspections. to the adequacy and efficiency of the internal control system.
- Be a main contactor for examining IT systems, applications, and vulnerabilities in security measures.
- Identify issues and devise practical solutions.
- Ensure the organization's IT practices adhere to industry regulations and internal policies.
- Bachelor s or higher degree in Information Technology, Business Information Systems, Computer Engineering, Computer Science or any related field.
- Understanding of IT governance frameworks.
- Passed training in IT Governance or IT Best Practice or information auditing standards.
- Certificate of qualification in IT Audit or Security.
- Technical skill: Data analysis and interpretation / IT audit procedures and methodologies.
- Location: Lao Peng Nguan Tower 1 Vibhavadi Rangsit Road, Chatuchak.
- Working Days: Mon-Fri.
- Times: 8.30 a.m. - 05.00 p.m..
Skills:
Research, Automation
Job type:
Full-time
Salary:
negotiable
- Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
- Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
- Detect and independently respond to security incidents across the organization.
- Assume the role of an Incident Manager during major security events.
- Collaborate with management to execute and iterate on the incident response process.
- Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
- Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
- Identify and mitigate complex security threats before exploitation.
- Implement and monitor security measures for infrastructure protection.
- Utilize log analysis platforms for security analytics and threat detection.
- Perform root cause analysis (RCA) and incident reviews.
- Mentor other members of the Security Incident Response Team.
- Help the team grow their skills and experience.
- Provide security recommendations to security architecture, issues, and features.
- Create a supportive environment for team members.
- Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
- Train team members to prioritize efforts and ensure alignment with company direction.
- Be a role model for positive thinking, and conflict resolution.
- Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
- Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
- A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
- Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
- Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
- Profound knowledge of attacks, mitigation methods, and threat modeling.
- Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
- Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
- Substantial engineering mindset.
- Capability to build working relationships with key stakeholders.
- Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
- Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.
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