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Skills:
Teamwork, Project Management, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Engage with community to explore opportunities for the use of IT solutions.
- Gather and document business requirements.
- Work with various IT teams to develop and deliver IT solutions.
- Respond to system problems by analyzing the issue and determining the next course of action.
- Provide system training to end users.
- Participate in and lead various IT projects as required.
- Knowledge/Skills/Competencies.
- Strong customer service orientation.
- Leadership and teamwork skills.
- Good ability to plan projects and tasks.
- Project management skills.
- Good analytical, technical, troubleshooting and problem solving skills.
- Good communication, documentation (including flow charting) and presentation skills.
- Understanding of an electronic manufacturing environment, materials and processes.
- Understanding of SCM, shop floor control and ERP applications.
- Solid knowledge of the business area to be supported and a solid understanding of its associated business processes.
- Strong understanding of software development life cycle concepts and practices.
- Knowledge/experience with application-to-application and business-to-business integration.
- Basic to good coding skills in specified programming languages.
- Understanding of interrelations between IT components (software, OS, databases, network, servers, etc.).
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Typical Experience.
- 4 to 6 years; Experience in similar roles.
- Typical Education.
- Bachelor Degree or consideration of an equivalent combination of education and experience..
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
Scrum, English
Job type:
Full-time
Salary:
negotiable
- Oversee all FWD strategic project in project management pipeline and also take role to deliver strategic projects including business process improvement, transformation and change management.
- Lead and oversee feasibility study, prepare project plans, working with the project team to identify key steps, resources, time frames and activities.
- Monitor status of planned activities and keep project and resource on plan.
- Update projects regularly to project sponsor/steering committee and propose project issues resolution.
- Lead, control and guide Agile practice such as Daily Scrum, Sprint Planning, Sprint Review, Sprint Grooming to project team and team member in Project Management.
- Lead, control and guide project team and team member in Project Management for Using JIRA tool for task tracking and project monitoring.
- Bachelor s or Master s degree required with any fields background.
- Preference for project management training and/or certification.
- At least 5 years direct work experience as a IT project manager that includes managing and implementations of IT projects.
- Background in cloud AWS or related is preferred.
- Experience in supervising and coaching subordinates.
- Excellence communication in both Thai and English.
Skills:
Quality Assurance, Assurance, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Education Strategy: Translate the regional Sephora University strategy for market deployment. Collaborate cross functionally with key stakeholders and align to priorities and business objectives.
- Training Needs Analysis: Conduct training needs analysis as/when required to stay updated on market skill level learning gaps of retail employees. Identify opportunities and devise targeted training interventions to bridge gaps.
- Program Implementation: Adapt and implement comprehensive education programs and ini ...
- Learning Transfer: Implement strategies to facilitate the transfer of learning on the job. Ensure that employees are equipped with necessary knowledge and skills required to perform their role.
- Team Leadership: Lead and manage a team of education specialists. Provide guidance, support, and professional development opportunities to ensure high-quality program delivery and transfer of learning.
- Quality Assurance: Monitor and evaluate the effectiveness of education programs and initiatives through assessments, feedback, and data analysis. Implement improvements and best practices to enhance program quality and impact.
- Resource Management: Oversee the development and management of educational resources, including training materials, technology, and facilities. Ensure that resources are utilized effectively and efficiently.
- Stakeholder Engagement: Collaborate closely with regional SU team. Build and maintain strong relationships with key stakeholders in store teams, brand partners, and corporate partners both in country and region. Collaborate and communicate program goals, progress, and outcomes effectively.
- Budget Management: Forecast and manage the education department s budget. Ensure that financial resources are allocated appropriately and that programs are delivered within budget constraints.
- Compliance and Standards: Ensure that all educational programs and initiatives comply with Sephora s standards and policies. Stay informed about changes in industry regulations and best practices.
- Innovation and Improvement: Stay up to date on beauty trends and developments in adult education and retail industry. Identify opportunities for innovation and continuous improvement in program design and delivery.
- Reporting and Documentation: Prepare and present reports on program performance, outcomes, and impact. Maintain accurate records and documentation of program activities and achievements.
- Bachelor s degree in Education, Business, or a related field highly regarded or a minimum of 10 years experience in a similar role.
- Proven experience in educational program management, curriculum development, and team leadership within the beauty or retail industry.
- Knowledge of contemporary adult learning and development concepts, instructional design principles a must. Experience in digital and social learning preferred.
- Strong beauty experience with an understanding of beauty products, trends, and techniques essential.
- Excellent leadership, communication, and interpersonal skills, including presentation and facilitation skills.
- Entrepreneurial and able to work in a fast-paced environment with numerous stakeholders. Ability to listen and understand the needs of the client and stakeholders, translating those needs into educational focuses.
- Hands-on and solution-oriented with the ability to manage and lead others to do the same.
- Client centric and with a commercial mind set. Demonstrated ability to drive business KPIs through team development.
- Ability to think strategically and make data-driven decisions.
- Strong organizational and project management skills to balance and prioritize.
- Proficiency in using educational technology and software. Sound Office 365 skills.
- Experience in budget management and resource allocation.
- Knowledge of relevant industry regulations and standards.
- Passion for beauty and a commitment to fostering learning and development.
- Require to travel on occasional basis for store and brans training.
- Management / Reporting Line.
- o Managing a team of two people of Education Specialists.
- o Reports to the Head of HR and Education, Thailand.
- o Functional reporting line to the Director of Sephora University SEA, Oceania & India.
- While at Sephora, you ll enjoy.
- The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with..
- The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans..
- The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000 stores, are united by a common goal - to reimagine the future of beauty..
- You can unleash your creativity, because we ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This, is the future of beauty. Reimagine your future, at Sephora.
- Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
- SEPHORA
- MAISONSephora s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
- The House provides a superior selection of quality products and always keeps pace with the latest trends.
- The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
- With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
- At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.
Job type:
Full-time
Salary:
negotiable
- Develop a strategic plan tailored to the assigned area to maximize revenue generation for the organization.
- Study and analyze trends in the retail market to plan the mixed and zoning layout of the shopping center in collaboration with the Design Concept and Leasing departments, segmented by the designated area.
- Design and create a sales space guide (Sales Kit) for the new and renovated branches within the designated area.
- Coordinate and manage project plans with relevant departments (Design Concept, Leasing, and Construction) within the assigned area.
- Explore new business opportunities that enhance the company's shopping center business to meet the needs of customers to the fullest extent within the designated area.".
- Bachelor or Master s degree in Architecture, Real Estate.
- At least 5 years working experience in business development.
- Experience in real estate development.
- Analytical Skill, Communication skill, problem solving skill, strategic thinking.
- Retail Experience.
- Presentation Skill.
Experience:
3 years required
Skills:
SAP, ERP, SAP FI, English
Job type:
Full-time
Salary:
negotiable
- Work closely with Accounting Department and related Department to understand their requirements, identify problems and anticipate needs.
- Configuring SAP Module FI/CO/FM/TR and providing ongoing support to ensure efficient and effective processes within the SAP environment.
- To support interface between SAP and relevant applications e.g. K2, SMART Application, including RPA.
- To support K2 Payment and Memo and Bundle Payment application.
- To support Web application relevant to SAP FI.
- To maintain GULF approval route in relevant applications.
- To coordinate with stakeholders throughout project stages, starting from vendor selection, system design, system development, testing, QA, and after go-live support.
- To perform user training in both existing and new applications.
- Job Qualifications.
- Bachelor's degree in engineering/computer science, Accounting, or related fields.
- At least 2-3 years experienced in SAP FI (GL, AP, AR, AA), CO, FM, TR (CM, TM).
- At least 3-5 years understanding in business processes, business operations.
- Good interpersonal skills.
- Ready and willing to acquire new knowledge relevant to ERP and other applications.
- Fluent in English both written and verbal (Minimum 750 TOEIC score).
- Goal-Oriented, Unity, Learning, Flexible.
Experience:
2 years required
Skills:
Project Management, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Work with the PMO Management to create and establish the processes, templates and toolsets that are the Governance Framework for program and project delivery.
- Manage and coordinate key program and project deliverables to ensure the delivery of business change projects meet agreed business needs enabling the realization of business benefits to our organization.
- Support the delivery of business change projects that implement changes to the Group's operating Model, Business Processes and IT Systems within parameters of cost, tim ...
- Manage and coordinate data gathering, analysis and reporting for key deliverables in the areas of planning, risk and issues, change, configuration management, program financials and communications.
- Analyze data and project information to identify better ways to do business as well as new business opportunities. This information is provided to management to guide their decision-making.
- Developing project plans and ensuring availability and allocation to deliver projects on time within budget and scope.
- Develop status reports and issues that might impact on the project timeline and provide suggestions for solutions.
- Bachelor degree.
- At least 2 years of working experience in Project Management.
- At least 4 years of working experience.
- Ability to follow up on the project status and progress updated with all related stakeholders.
- Ability to promote the image and value of Information Technology.
- Office of Human Capital
- THAI BEVERAGE PUBLIC COMPANY LIMITED
- Lao Peng Nguan Building, Tower 1
- 333 Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.
Experience:
2 years required
Skills:
Project Management, UI / UX
Job type:
Full-time
Salary:
negotiable
- เก็บรวมรวม ค้นคว้าหาข้อมูลความต้องการ (Requirement Gathering) ค้นคว้า วิจัย กระบวนการทำงานทางธุรกิจตลอดจนข้อกำหนดทางธุรกิจ (Business Rules) ของหน่วยงาน.
- จัดทำ สิ่งที่ต้องพัฒนาเพิ่มเติม (Gap Analysis) เพื่อประเมินขอบเขตการทำงาน (Scope of Work).
- ดูแล ติดต่อสื่อสารกับ Stakeholder ไม่ว่าจะเป็น Owner, Project Management Officer, UX/UI Designer, Developer เป็นต้น เพื่อวางแผน และจัดลำดับการทำงาน.
- แปลความต้องการทาง Business มาสื่อสารกับ Developer และแปลคำถาม หรือ ข้อความทางเทคนิคเพื่อสื่อสาร ทำความเข้าใจกับ Business Unit.
- จัดทำเอกสาร เช่น User Story เพื่อเรียบเรียงโครงการให้เพื่อนร่วมทีมเข้าใจตรงกัน.
- ทำการทดสอบส่วนของ System Integration กับระบบแวดล้อมที่เกี่ยวข้อง.
- ประสานกับทางผู้ใช้เพื่อทำการทดสอบ User Acceptance Test.
- วิเคราะห์สถิติการใช้งาน เพื่อนำไปสู่แนวทางการปรับปรุงและพัฒนาระบบอย่างต่อเนื่อง.
- ปริญญาตรีสาขาคอมพิวเตอร์ หรือสาขาที่เกี่ยข้อง.
- มีประสบการณ์สำหรับงานด้านบริหารโครงการ IT อย่างน้อย 2 ปี.
- มีความรู้/เข้าใจ Methodology ที่ใช้ในการพัฒนา.
- มีประสบการณ์ทำงานในงานที่เกี่ยวข้องอย่างน้อย 4 ปี.
- มีมนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับบุคคลอื่นได้.
- ยืดหยุ่น ปรับตัวได้ดี เนื่องจากบางครั้งอาจมีการติดต่อประสานงานในวันหยุด.
- สำนักทรัพยากรบุคคล
- บริษัท ไทยเบฟเวอเรจ จำกัด (มหาชน)
- อาคารเล้าเป้งง้วน 1 333 ถนน วิภาวดีรังสิต จอมพล เขตจตุจักร กรุงเทพมหานคร 10900.
Experience:
5 years required
Skills:
Creativity, Problem Solving, Research
Job type:
Full-time
Salary:
negotiable
- Utilize an in-depth knowledge on client category, brands and specific client requests and needs to provide appropriate input and direction to the agency units driving the entire value exchange process.
- Lead account project manager for the entire business accountable for achieving deadlines across all campaigns and deliverables.
- Act as key liaison accountable for the entire work product (for assigned client brands) among each business unit (Business Planning, Invention and Exchange) that contri ...
- In this role, your goals will be: In three months:Begun to develop relationships with the key day-to-day team, client and media partner contacts.
- Used your strong media contacts to unlock innovative solutions for the client both proactively and in response to briefs.
- Have a clear understanding of the day-to-day implementation and reporting tools utilised by the team.
- In six months:Motivated and inspired the team to produce a high quality work.
- A thorough understanding of the client s business, working as an extension of their marketing team and fostering strong relationships with key stakeholders.
- Been involved with annual negotiations to maximize client investment.
- In 12 months:Ensured that your client servicing is best in class.
- Trained and mentored junior team members.
- Shared your specialist digital knowledge with the agency to contribute to our continuous learning environment.
- Ensured client is kept up to date on the media landscape, providing necessary media information and updates and competitor reports.
- What you ll bring:Developing innovative and effective digital communication solutions in response to client briefs.
- Ensuring creativity, accuracy and timely output across the portfolio.
- You will have a strong point of view on the digital landscape and will be comfortable presenting new, innovative thinking to clients.
- Your success will be measured through success in team engagement, delivering award-worthy case studies, impressive feedback scores from clients and year on year delivery against financial targets.
- Minimum qualifications:Under graduate degree in communication or media or business management (Post-graduate/masters preferred).
- At least 5 years in media planning experience or related field required.
- Knowledgeable about and experienced with the concepts, approaches and issues involved in tactical media planning.
- Familiar with the timelines, processes and needs of the implementation of all media.
- Knowledgeable about new approaches to and developments in tactical planning.
- Demonstrated critical thinking and problem solving.
- Ability to work successfully with teams, handling multiple projects and meeting tight deadlines under pressure.
- Ability to make decisions and use critical thinking.
- Knowledge and use of various research systems.
- More about GroupM Thailand In a population of 69 million people, Thailand s mobile penetration is at a whopping 120% with smart phone penetration at 50%. Digital spend has grown 38% year-on-year and most people are now accessing the internet via mobile devices. Bangkok is one of the top Facebook cities in the world and Thailand ranks high in time spend viewing YouTube. The audience fragmentation, following years of a virtual FTA TV duopoly, is creating huge trading and content opportunities. Thailand is one of the fastest-growing media markets in the region. Those looking for a rewarding and dynamic career in media have no better place to be than Thailand. GroupM is an equal opportunity employer. We view everyone as an individual and we understand that inclusion is more than just diversity - it s about belonging. We celebrate the fact that everyone is unique and that s what makes us so good at what we do. We pride ourselves on being a company that embraces difference and truly represents the global clients we work with. Discover more about GroupM at www.groupm.com Follow @GroupMWorldwide on Twitter Follow GroupM on LinkedIn -
- https://www.linkedin.com/company/groupm
Skills:
Network Infrastructure, Project Management, VMware, English
Job type:
Full-time
Salary:
negotiable
- Design/Implement Cyber Security project for Private Cloud and Global Cloud (CloudX, AWS and MS Azure).
- Solution integration and migration.
- Control suppliers in the assigned project.
- Do project quality control.
- Do project risk assessment and management.
- Do project UAT with customer.
- Create final project document.
- Do customer project training (OJT).
- At least 4 years of Cyber Security experience.
- Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
- Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
- Knowledge on network security and cloud technology.
- Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
- Has valid Security product Certification e.g. Foritnet NSE3-7, PaloAlto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
- Experienced in ITIL framework.
- Senior Engineer/Engineering Specialist (Network and Security).
- Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
- Managing and troubleshooting SD-WAN solutions, Wireless Lan and Cybersec solution.
- Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations.
- Monitor performance and ensure system availability and reliability.
- Monitor system resource utilization, trending, and capacity planning.
- Provide Level-2/3 support and troubleshooting to resolve issues.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
- Select and implement security tools, policies, and procedures in conjunction with the company s security team.
- Work with vendors and other IT personnel for problem resolution.
- Bachelor s degree in computer engineering, computer science, IT, or related fields.
- At least 3-5 years of experience in network & security areas.
- Knowledge and Experience with network design, implementation, service support, and troubleshooting.
- Knowledge and Experience with SD-WAN, Network Security and CyberSec solutions.
- Knowledge and Experience in LAN/Datacenter networking, TCP/IP, DNS, DHCP, SSL, HTTP, Proxy, Web Application Firewall.
- CCNA, CCNP, CompTIA Network+, Fortigate, PaloAlto product certificate is advantage.
- Good communication, analytical thinking, and effective communication skills with interpersonal and problem-solving skill.
- Able to work outside working hours.
- Good command of read, listen, written and speaking English.
- On-call support during non-office hours.
- Engineering Specialist (Project Engineer).
- Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
- Be a committee of AIS bid management for validating large projects at TCV > 10MB.
- Manage project stakeholders to meet expectation and requirement.
- Communicate project progress to stakeholders.
- Plan and manage project issue and risk with proper actions.
- Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
- Manage project resource both internal delivery and external suppliers.
- Bachelor's degree or higher in computer science, business, or a related field.
- 8-15 years of project management and related experience.
- Strong in communication and stakeholder management.
- Project Management Professional certification preferred.
- Proven ability to solve problems creatively.
- Strong familiarity with project management software tools, methodologies, and best practices.
- Experience seeing projects through the full life cycle.
- Excellent analytical skills.
- Strong interpersonal skills and extremely resourceful.
- Proven ability to complete projects according to outlined scope, budget, and timeline.
- Senior Engineer (System Infrastructure)
- Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
- Hypervisor and Operating system configuration and customization.
- Network and firewall integration for Cloud infrastructure.
- Hand-over completed solution to related team.
- At least 3 years experience on Server, Storage, VMware and Veeam delivery.
- Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
- Basic skill of Database and Middleware installation.
- Strong organizational skills and ability to take on multiple assignments.
- Experienced firewall and cloud network implementation.
- Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
- Good command of English.
- VMware VCP or Linux certificate knowledge is an advantage.
Skills:
Oracle, Automation, Compliance, English
Job type:
Full-time
Salary:
negotiable
- You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness.
- You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement.
- You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
- Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
- 3+ years technical support, technical consulting experience, or information technology experience.
- Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
- Able to take roles of On-call, Standby, 24*7 in the future. (Maybe).
- Proficiency of English communication..
- Cloud Business Operation Engineer / Specialist.
- Collaborates with appropriate stakeholders to determine user requirements for a scenario.
- Drives identification of dependencies and the development of design documents for a product, application, service, or platform.
- Ensure robust, scalable, and secure cloud infrastructure tailored to partner/customer needs, allowing businesses to handle growth, and changing demands efficiently.
- Determine workload criticality, impact of disruptions, or performance degradation.
- Establish business-approved cost and performance commitments.
- Monitor and operate cloud workloads.
- Maintain asset and workload inventory.
- Monitor performance of workloads.
- Maintain operational compliance.
- Protect workloads and associated assets.
- Recover assets if there is performance degradation or business interruption.
- Mature functionality of core platforms.
- Continuously improve workload performance.
- Improve budgetary and design requirements of workloads to fit commitments to the business..
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field.
- 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting, OR equivalent experience.
- Strong background and in-depth knowledge of cloud technologies. And strong project management skills.
- Proficiency of English communication.
Skills:
Industry trends, Scrum, Compliance
Job type:
Full-time
Salary:
negotiable
- Lead the design of ServiceNow solutions, ensuring they meet business requirements, technical standards, and industry best practices.
- Develop and maintain a comprehensive understanding of the ServiceNow platform, including core functionalities and custom development capabilities.
- Create architectural designs that effectively integrate ServiceNow with other enterprise systems.
- Collaborate with clients to understand their business needs, translate these into functional and technical requirements, and recommend appropriate solutions.
- Conduct workshops, interviews, and assessments to gather detailed requirements and design solutions that align with client objectives.
- Lead the technical implementation of ServiceNow solutions, ensuring timely and quality delivery.
- Oversee the development, configuration, and deployment of ServiceNow applications and modules.
- Ensure that projects adhere to architectural guidelines, security standards, and governance practices.
- Provide expertise and support during the presales process, including creating proposals, responding to RFPs/RFIs, and conducting demonstrations.
- Assist in the creation of effort estimates, solution blueprints, and implementation plans.
- Act as a liaison between technical teams, business stakeholders, and clients to ensure alignment throughout the project lifecycle.
- Manage relationships with internal and external stakeholders, ensuring effective communication and addressing any concerns or challenges.
- Provide guidance and mentorship to junior developers and technical teams.
- Lead project teams, ensuring that resources are effectively utilized and project goals are met.
- Stay updated with the latest ServiceNow features, enhancements, and industry trends.
- Skills and attributes for success.
- To qualify for the role you must have.
- Experience 3+ years for Senior and 6+ years for Manager level in IT, with a focus on ServiceNow solutions.
- Proven experience as a Solution Architect with expertise in designing and implementing ServiceNow solutions.
- Deep understanding of the ServiceNow platform, including GRC, ITSM, ITOM, ITBM, HRSD, and other modules.
- Strong experience with ServiceNow scripting, UI policies, business rules, client scripts, and workflow administration.
- Excellent communication and interpersonal skills, with the ability to interact with both technical and non-technical stakeholders.
- Experience with Agile/Scrum methodologies.
- Familiarity with ITIL processes and frameworks.
- Ideally, you ll also have.
- Certified System Administrator (CSA).
- Certified Implementation Specialist (CIS ITSM/ CSM/ HRSD/Risk & Compliance/ SecOps/ HAM/ SAM etc.,).
- Any ServiceNow mainline certification.
- We currently are seeking a highly motivated individual to work on multiple client engagements, work with a wide variety of clients to deliver professional services, and lead business development activities.
- What we offer.
- We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.
- Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
- Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.
- If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
- The exceptional EY experience. It s yours to build.
- EY | Building a better working world.
- EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
- Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.
- Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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