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Skills:

SQL

Job type:

Full-time

• ศึกษาและทำความเข้าใจ Application / Software ที่ใช้ในองค์กร เพื่อให้สามารถ support user ได้อย่างถูกต้อง.
• ตรวจสอบและแก้ไขปัญหาต่างๆ ที่เกิดขึ้นกับ Application ให้เป็นไปตาม SLA ที่กำหนด.
• ทำงานร่วมกับทีมพัฒนาระบบ เพื่อแก้ไขปัญหาที่เกิดขึ้นกับ Application.
• จัดทำเอกสารรวบรวมการแก้ไขปัญหาเพื่อเป็น Knowledge Base.
• ให้การสนับสนุนและให้คำปรึกษาเกี่ยวกับการใช้งาน Application.
• มีทักษะในการคิดเชิงวิเคราะห์อย่างเป็นระบบและทำงานแบบมุ่งผลสำเร็จ.
• มีทัศนคติ can-do ในการทำงาน.
• สามารถทำงานภายใต้สภาวะกดดันและเวลาอันจำกัดได้ดี.
• มีความสามารถในการสื่อสาร มนุษย์สัมพันธ์ที่ดี สามารถทำงานร่วมกับผู้อื่นได้ดี.
• มีความรู้เกี่ยวกับฐานข้อมูล และภาษา SQL.
• สามารถใช้คำสั่งจาก MS SQL ได้.
• จบการศึกษาระดับปริญญาตรี สาขาวิชาวิทยาการคอมพิวเตอร์ วิศวกรรมคอมพิวเตอร์ หรือสาขาวิชาที่เกี่ยวข้อง.
• สามารถปฏิบัติงานเป็นกะได้.
• มีประสบการณ์ในงาน Application support (จะพิจารณาเป็นพิเศษ).

Experience:

5 years required

Skills:

System Testing, Software Testing, Network Administration, English

Job type:

Full-time

• Supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.
• Monitoring and maintaining the company computer systems, installing, and configuring hardware and software, and solving technical problems.
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and networks.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company.
• Setting up accounts for new users.
• Repairing and replacing equipment as necessary.
• Testing new technology.
• Job Qualifications.
• Bachelor s degree in information technology, Computer Science, or related field.
• Minimum of 5 years experience in IT support.
• Good knowledge of Active directory management tools.
• Good knowledge of Azure AD.
• Customer Service minded.
• Great communication and interpersonal skills.
• Creativity, problem solving skills, negotiation, systematic thinking.
• Good command in English (Minimum 500 TOEIC score).
• Goal-Oriented, Unity, Learning, Flexible.

Experience:

1 year required

Skills:

SAP, Oracle, ERP

Job type:

Full-time

• Understand business end-to-end processes such as P2P (Procure to Pay), O2C (Order to Cash), and business best practices in FSI (Financial Service Institution) such as Bank, Insurance, Digital Asset or AMC (Asset Management Company), and Retail.
• Understand the process of helpdesk support and enterprise software solutions such as SAP, Oracle, or Microsoft with the ability of analytical skills.
• Serve as a first-tier support with knowledge of applications and business processes by understanding issues and then.
• 1) search for the solution from a knowledge base or issue summary for repeated issues or.
• 2) reproduce and identify certain new errors and symptoms which have never been found before.
• 3) Escalate the pending issues to the upper level of support to find the root cause, workaround, and long-term solution for each case.
• 4) Follow up on all pending cases from the Oracle global support forum and local partner support team.
• Supporting the functional document preparation such as Functional Specification Document or application design and testing efforts for long-term expansion such as if it requires any customization of report/form/interfacing in the future then this role has a responsibility to prepare for specification document.
• Supporting a testing effort for the current configuration in case Oracle regular upgrades occur.
• Supporting a testing effort for new functionalities that the client would like to enable.
• Cooperate with the technical team in estimating efforts, developing plans/schedules, and performing tasks according to the plan.
• Bachelor s Degree or higher in Business Administration/Accountancy/Computer Science/Engineering/Information Technology or related fields.
• At least 1 year experience in Oracle Fusion Cloud Implementation or Support.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences in areas of Accounting, Finance, Inventory Management, Procurement, Order Management and Thailand Tax Localization.
• Skill/Knowledge: Application configuration, Application reporting tool development from.
• Oracle Fusion Cloud Service or Oracle E-Business Suite (EBS) or Oracle Netsuite.
• An understanding of software implementation life cycle with best practices.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively such as SQL statements.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Bonus Point: Experience in the Oracle Fusion Cloud.

Experience:

5 years required

Skills:

System Administration, English

Job type:

Full-time

• Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
• Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
• Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
• Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
• Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
• Report to the IT manager.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
• 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
• Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
• Working Thai and English communication skills.
• Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Purchasing, Research, Work Well Under Pressure

Job type:

Full-time

• Ensuring that all malfunctioning equipment is inspected and repaired in a timely manner.
• Providing day-to-day support for end user requests related to desktop software/hardware, printers, video conferencing and all IT related issues.
• Knowledge in MS O365, installation and troubleshooting.
• Knowledge in G-Suite or Google Workspace (Gmail, GSheet, GDrive, GDoc, Meet, etc.) and troubleshooting.
• Ticketing system management experience, managing tickets under SLA.
• 1st and 2nd tier level support.
• IT Asset Inventory Management.
• IT Purchasing Management experience.
• Keen in learning new technologies.
• Managing technical documentation / Instruction guide.
• Performs other related duties as assigned.
• Bachelor s degree in computer science, information technology, or related field.
• Internship period: Minimum to commit 4 months or more.
• Full Time Working Arrangement Internship.
• Ability to identify, research, and resolve technical problems.
• Flexible with change, work well under pressure and in a fast-paced environment.
• Basic knowledge of windows OS and mac OS.
• Self-motivated; work well independently and with a team.
• Strong communication (verbal & written) & customer-service skills.
• Strong work ethic and attention to detail.

Experience:

5 years required

Skills:

System Administration, English

Job type:

Full-time

• Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
• Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
• Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
• Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
• Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
• Report to the IT manager.
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
• Understand how our daily work contributes to the priorities of the team and business.
• Understand the set expectations and demonstrate accountability in keeping personal performance on track.
• Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
• Demonstrate an appreciation for working with others.
• Understand what is fundamental to Deloitte s success as a business.
• Demonstrate integrity and an awareness of strengths, differences, and personal impact.
• Develop their understanding of Deloitte and offer a fresh perspective.
• RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
• 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
• Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
• Working Thai and English communication skills.
• Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte websiteRequisition ID: 105706In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.