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Experience:
3 years required
Skills:
Business Development, Financial Modeling, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Discover and execute new business partnership opportunities for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Develop BD strategy and lead/support country BD personnel/initiative to maximize TrueMoney top-line growth.
- Support the study of fintech market trends, analyzing the strategies of business competitors and conducting company s SWOT analysis.
- Act as a trusted advisor and be a sounding board for the business development initiatives and decisions of senior management.
- Secure new project and business development, which including, identifying opportunity, screening, proposal development, bidding and securing project.
- Drive region market growth and success towards OKRs/ targets, with efficient resource allocation and P&L ownership, involving financial modeling for deal analysis and commercial negotiation.
- Work collaboratively with the finance team to determine funding and financing options.
- Drive monthly, quarterly and annual target setting and budgeting processes.
- Develop and implement performance targets and reporting for all country business development function.
- Liaise with other internal and external stakeholders as required.
- Establish and maintain key relationships both internally as well as externally with relevant third parties, contractors and service providers.
- Responsible for the maintenance and enhancement of the current business development of all active markets for Cambodia, Myanmar, Indonesia, Vietnam, Philippines, and Malaysia.
- Bachelor s degree in finance, Business Administration or related fields.
- Minimum 3 years experience in project/business development management (preferably in Fintech).
- Strong analytical skills for market research and competitor analysis.
- Project management skills with a proven ability to set priorities and achieve goals.
- Understanding of financial modeling and deal analysis.
- Excellent written and verbal communication skills in English.
- Effective negotiation and deal-closing skills.
- Ability to build strong relationships and empower a team.
- Ability to work effectively in a cross-functional environment.
- Strong understanding of the global payment industry, new trends, and technology.
Skills:
Social media, Budgeting, English
Job type:
Full-time
Salary:
āļŋ40,000 - āļŋ60,000, negotiable
- Manage all company products across offline and online including social media.
- Develop and deliver marketing strategies, planning and budgeting.
- Ability to understand international media platforms and implement company business needs.
- Manage B2B and B2C marketing strategies and refresh content campaign and ideas.
- Bachelor's degree in Marketing, Management or any related field.
- At least 3 years of working experience in real estate developer or other related business.
- Knowledge and understanding of International Marketing.
- Good Personality, Leadership, Management, Communication, Problem-Solving, Analysis, and Planning skills are required.
- Excellent command of English.
- Able to work as a team, support the international division as well.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
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- Website: www.scasset.com.
Job type:
Full-time
Salary:
negotiable
- Work closely with BU Head and HR Local and corporate team to understand best practices to be implemented to the international team and host countries.
- Implement HR strategies, policies, system and processes by communicating to BU Head and HR Local to ensure the effectiveness of implementation.
- Be a Change Agent implementing change across the business functions.
- Consulting and monitoring strategy and PE Budget with BU Head and HR Local in part of Human Resource.
- Formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization..
- Thai Nationality.
- Bachelor s Degree / Master s Degree in Human Resources Management.
- Minimum 5 years of working experience in HRM especially in Overseas HRBP function.
- Have experience in Retail Business or FMCG would be advance age.
- Excellent in English (Toeic score 700 up).
- Good Business acumen.
- Strong in HR and labor law knowledge. (if strong in Vietnam labor law will be given special consideration).
- Strategic thinking with excellent communication and coaching skills.
- Good analytical and problem-solving skills.
- Good interpersonal and relationship management skills.
- Office-based in Bangkok headquarters.
Job type:
Full-time
Salary:
āļŋ40,000 - āļŋ60,000, negotiable
- Ensure achievement of sales and revenue targets by selling Telco/CCII and new product solutions.
- Build strong and effective relationships with key contacts in the assigned customer accounts across all levels to support the account strategy for delivering sales results.
- Achieve the set order booking/revenue targets for the vertical in the region by effectively handling key accounts and taking care of their entire range of telecom requi ...
- Identify and develop new leads from new/existing accounts, coordinate first kick-off meetings, review customer requirements, identify company capabilities for designing resolutions, and ensure preparation of RFS and project take-off.
- Handle day-to-day customer management operations and provide timely resolution for customer issues and complaints.
- Regularly interface with the client and account for any changes in customer needs. Practice effective relationship management, especially for clients requiring data solutions.
Job type:
Full-time
Salary:
āļŋ25,000 - āļŋ35,000, negotiable
- Candidate Background.
- Based in Bangkok.
- Russian & English & Thai Speaking.
- Responsible for and helping with international marketing activities.
- Prepare strategic planning the new international markets to promote condo sales.
- Support the team in marketing activities, both online & offline, both in the Thai and international markets.
- Drive sales target to achieve goals.
- Open for candidate who can communicate well in Russian & English & Thai Speaking.
- Bachelor's Degree in any related fields.
- At least 2 years of working experience in real estate developer or other related business.
- Knowledge in international marketing.
- Good Personality, Leadership, Management, communication, problem solving and planning skills is required.
- Able to work 6 days a week.
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- Website: www.scasset.com.
Job type:
Full-time
Salary:
negotiable
- Mandarin Speaking.
- Candidate Background.
- Chinese Speaking.
- Based in Bangkok office.
- Excellent command in Mandarin Chinese.
- Knowledge in Chinese digital marketing and and writing descriptive articles on WeChat.
- Job Description: Main tasks China Market and Chinese expats in assigned countries.
- Manage existing Official Chinese Social Media ( 4 WeChat articles/month and Weibo) include a development or articles and answering enquiries.
- Responsible for a translation jobs such as marketing and sales materials.
- Delivery of a marketing plan and strategy to help the company expand into China Market (new media, partner, potential databases of clients and new cities in China).
- Delivery of a marketing plan and strategy to help the company reach Chinese expats (Such as Chinses living Cambodia, Thailand, Singapore etc.).
- Able to deliver Chinses customer and market insights.
- Co-ordinate with our Representative office in China.
- Support and Co-ordinate with in-house Chinese Sales team and Property Agents (Marketing related).
- Able to travel abroad for Company activities such as Expo, Roadshow and Marketing events.
- Open for Chinese Speaking who can communicate well in Thai and English.
- Bachelor's Degree in any related fields.
- At least 3-5 years of working experience in real estate developer or other related business and competent in article writing on WeChat.
- Knowledge in Chinese digital marketing.
- Good Personality, Leadership, Management, communication, problem solving and planning skills is required.
- Excellent command in Mandarin Chinese.
- Able to work some overtime due to the time difference between Thailand and China.
- Able to work 6 days a week.
- To apply, please send your CV and a statement describing yourself and why you would like to apply to the post (in Thai or English) to APPLY NOW.
- āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨ
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- Website: www.scasset.com.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Be a point of contact, respond to line managers and employees queries on HR policies, processes, and procedures to apply correct HR solutions about people matter.
- Coordinate with HRBP in each respective country on HR activities following HR calendar.
- Work on manpower planning and maintain the up-to-date organization chart and job roles of each business unit.
- Maintain employee profile, related employee changes and movement in HR system such as rotation, promotion, etc.
- Collect, analyze, and provide HR information and reports to related stakeholders (e.g. compensation data, turnover report, exit interview, employee engagement survey, etc.).
- Coordinate with the recruitment team to attract qualified candidates, conduct an interview, and complete hiring administrative task.
- Prepare compensation and benefits transactions to HR Shared Service team (e.g. overtime, allowances, insurance, etc.).
- Coordinate with external agency for visa/work permit request.
- Initiate or recommend HR process improvement as appropriate.
- Be a part of HR team to create a happy workplace.
- Coordinate training programs according to functional training and individual development plans appropriately.
- Collaborate in developing and analyzing career path planning, succession planning, leadership & talent pipeline plans, ensuring execution according to the plans, and monitoring results as per the established plans.
- Bachelor/ Master Degree in Human Resource Management or related field.
- Minimum 5 years of experience in HR management.
- Growth mindset, detail-oriented, perseverant, service minded, embrace working with people in diverse cultures.
- Experience in FMCG will be an advantage.
- Fluently in English..
- Contact Information:-.
- Office of Human Capital.
- THAI BEVERAGE PUBLIC COMPANY LIMITED.
- CW Tower.
- Ratchadaphisek Rd, Khwaeng Huai Khwang, Khet Huai Khwang, Bangkok.
Experience:
2 years required
Skills:
Sales, Power point, Teamwork, ERP
Job type:
Full-time
Salary:
āļŋ22,000 - āļŋ25,000, negotiable
- Responsible for all paperwork related to sales. and coordinate sales with.
- other departments such as the accounting department, production.
- department, purchasing department, and operations department.
- Prepare weekly sales reports.
- Responsible for opening PR PO.
- Responsible for summary reports on client media installations and media.
- campaigns.
- Bachelor degree in any relate field.
- At least 2 years of experience in Media /FMCG/ Retail industry will be an advantage.
- Strong in Microsoft Office Especially Microsoft Excel " Pivot table - Vlookup - Basic calculation and function.
- Microsoft Powerpoint,Word.
- ERP system experienced will be a plus.
- Very Detailed Oriented.
- Well organized & structured.
- Fast learner.
- Cross functional management.
- Being able to work flexibly.
- Team spirit.
Experience:
2 years required
Skills:
Sales, Negotiation, Work Well Under Pressure, Fast Learner, English
Job type:
Full-time
Salary:
āļŋ25,000 , negotiable
- Provide an attractive Sales presentation in a range of prospective clients.
- Prepare all relevant reports to territory account clients.
- Project and analyze individual sales on a weekly, monthly, quarter and yearly basis which be able to aim and reflect directly to sales target and ensure to meet or exceed target.
- Involve determine pricing package, promotions and negotiations process which based on the prospective clients.
- Plan, and regular visit all Key accounts in order to maintain a good relationship with territory account clients as well as seek out and create new relationship with potential clients consistently.
- Clarify all client issues to be resolved all relevant parties/concerns both internal and external.
- Ensure all programs / services are smoothly operated both routine and ad hoc activities.
- Be company representative as a contact point of client to ensure that all complaints and issues are solved within time constrain.
- Address all client issues/problems to ensure the best/professional services.
- Handle all related campaign measurement report as effectively control as well as accurate delivered within timeline and on the timely manner.
- Ensure effective communications through a group meeting and across the organization both internal and external.
- Bachelor s degree or higher in marketing or business-related field.
- 2-7 years of experience in Sales or Key Account Management. Experience in Media/FMCG/Retail industry will be an advantage.
- Strong analytical skills.
- Adaptability, willing to work in fast pace and flexible schedule.Good and presentation skills.
- Strong interpersonal and communication skill in order to cooperate to team and all related functions work effectively with others.
- Process good planning skills to accomplish tasks and collaborate with others.
- High competencies in selling techniques, analytical thinking, conceptual thinking and information seeking.
- Good proficiency in written and spoken English.
Skills:
Sales, Contracts, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement with international retail chains and distributors, including Walmart, Target, Kaufland, and Costco and other.
- Identify and capitalize on new business opportunities within the assigned export markets.
- Negotiate and finalize sales agreements, contracts, and pricing terms with customers and partners.
- Coordinate and oversee the export process, including logistics, documentation, and compliance with international trade regulations.
- Collaborate with internal teams such as production, logistics, and finance to ensure timely delivery and fulfillment of orders.
- Conduct market research and analysis to identify consumer trends, competitive landscape, and potential growth areas.
- Provide regular sales forecasts, reports, and updates to management on export performance and market trends.
- Represent the company at trade shows, industry events, and customer meetings to promote our products and services.
- Stay informed about industry developments, market dynamics, and regulatory changes affecting international trade.
- Uphold the company's values, standards, and brand reputation in all business interactions and activities.
- Bachelor's degree in business administration, international trade, marketing, or related field.
- Proven experience in export sales, preferably within the consumer goods industry.
- Strong understanding of export procedures, documentation, and regulatory requirements.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Proficiency in Microsoft Office applications and sales management software.
- Willingness to travel domestically and internationally as required.
- Fluency in Mandarin Chinese and English, with strong written and verbal communication skills.
Skills:
Social media, Public Relations, Digital Marketing, English
Job type:
Full-time
Salary:
negotiable
- Develop and implement a comprehensive global communication / media strategy and plan that align with company s goals and objectives.
- Identify the effective media channels to reach a diverse target audience across different regions and customize communication accordingly.
- Oversee content creation / ad adaptation for various communication channels including social media, website, blogs, influencers, EDM, in-mall media, and others.
- Manage international social media platforms, including WeChat, WeCom, Little Red Book, FB, IG, and others, to keep them active and effectively engage with the audience.
- Ensure consistent brand messaging across all platforms.
- Develop and maintain relationships with key partners, such as TAT, to leverage their connections and provide full support for international influencers' visits.
- Work closely with agency partners, such as media agencies, influencer management agencies, social platform management agencies, and others, to deliver work according to the plan and set KPIs.
- Coordinate with various internal teams to ensure a smooth execution process for influencer visits, content production shoots, and more.
- Work closely with tourist team to amplify tourist campaigns / programs such as promotional campaign, Global Visitor Card acquisition campaign, international roadshow, etc., to the right target audience and channels.
- Track and measure campaign/media performance and produce a report with recommendations at the end of each campaign.
- Prepare and control budget.
- Supervise team members to ensure they work efficiently and meet the established KPIs as per the plan.
- Work on other tasks as assigned.
- JOB SPECIFICATIONS.
- Bachelor s degree or higher in Communications, Marketing, Public Relations or related fields.
- 10+ years of experience in retail marketing, marketing communications, digital marketing, media or a related role with a focus on international markets.
- Strong understanding of retail industry, digital marketing tools and platforms, including social media, SEO, SEM, influencer marketing, and web / google analytics.
- Knowledge of retail marketing, branding, global digital marketing, marketing communications, and media.
- Experience in international market.
- Experience in budgeting, tracking, and forecasting.
- Experience in reviewing contract and negotiation.
- Good analytical skills.
- Strong attention to detail and accuracy, the ability to prioritize and organize multiple projects, meet deadlines, problem-solve, and multi-task.
- Interpersonal skills.
- Strong communication, collaboration with multiples stakeholders.
- Excellent problem-solving and negotiation skills.
- Excellent command of English and Chinese.
- Desired Attributes: resilience, organized, multitasker (able to handle many tasks and meet deadlines.
Experience:
5 years required
Skills:
Finance, Good Communication Skills, English, Thai
Job type:
Full-time
Salary:
negotiable
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- āļāđāļēāļāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ .
Experience:
3 years required
Skills:
Risk Management, Big Data, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Providing effective 2nd line of defense on oversight of Technology related risk involving in assessing, in depth, the risks in IT Infrastructure, Cloud strategy, Data Management, IT Outsourcing, IT Operations, and Big Data.
- Assisting to update Ascend Money/True Money s risk appetite for approval by the board.
- Facilitating Risk and Control Self-Assessment (R&CSA) and monitoring the design and testing the operational effectiveness under Key Control Testing (KCT) and incident m ...
- Coordinating and supporting the Country Risk Management team for facilitating Risk and Control Self-Assessment (R&CSA), performing Key Control Testing (KCT), setting and reviewing Key Risk Indicators (KRIs) and Incident Management.
- Challenge business units in implementing a secured architecture aligned with the business goals and future plans, including company policy and regulatory requirements.
- Analysing IT incidents reported by staff and report lessons learned to the Head of International Risk and Fraud Management and the Committee.
- Delivering the oversight, advisory and guidance on new technology risk and emerging risk.
- Investigation, root-cause analysis, and coordination with relevant parties for data loss prevention monitoring and management.
- Assisting the Head of International Risk and Fraud Management to bring together a holistic picture of the technology risk across the company.
- Tracking progress status with the Country Risk Management team around remediation activities to close gaps from policy compliance assessments and various other risk assessments.
- Providing IT & Cyber Risk dashboard for Committee and Senior Management.
- Ad-hoc assignment.
- Bachelor s or Master s Degree in Economic, Finance, IT or related fields.
- Minimum 3 years of professional experience in the IT Risk Management, IT Security or IT Audit with relevant experience in the Financial Services Industry.
- Strong organization, good presentation, communication, writing, interpersonal and teamwork skills.
- Demonstrated ability to complete assigned projects in a timely manner and in a fast-paced, high pressure environment.
- Multiple industry recognized certifications like CISSP, CRISC, CSSP (Cloud), CPT, ISO27001 is a plus.
- Strong analytical and quantitative skills.
- Thorough knowledge of IT governance and control frameworks.
- Understanding of complex IT environments including legacy, hybrid cloud, virtualization, software defined networking is a plus.
- Good command in both oral and written in English communication.
- Able to travel in regional countries (i.e. Myanmar, Vietnam, Cambodia, Indonesia, Malaysia, the Philippines).
Skills:
Good Communication Skills, Microsoft Office, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
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- āļĄāļĩāļĄāļāļļāļĐāļĒāđāļŠāļąāļĄāļāļąāļāļāđāļāļĩāđāļāļĩ āļĄāļĩāļāļąāļāļĐāļ° āđāļĨāļ°āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāļŠāļ·āđāļāļŠāļēāļĢāđāļāđāļāļĒāđāļēāļāļĄāļĩāļāļĢāļ°āļŠāļīāļāļāļīāļāļĨ.
- āļāļ§āļēāļĄāļŠāļēāļĄāļēāļĢāļāđāļāļāļēāļĢāđāļāđāļ āļēāļĐāļēāļāļąāļāļāļĪāļĐāļāļĒāļđāđāđāļāļĢāļ°āļāļąāļāļāļĩ..
- āļāđāļēāļāļŠāļēāļĄāļēāļĢāļāļāđāļēāļāđāļĨāļ°āļĻāļķāļāļĐāļēāļāđāļĒāļāļēāļĒāļāļ§āļēāļĄāđāļāđāļāļŠāđāļ§āļāļāļąāļ§āļāļāļāļāļāļēāļāļēāļĢāļāļĢāļļāļāđāļāļĒ āļāļģāļāļąāļ (āļĄāļŦāļēāļāļ) āļāļĩāđ https://krungthai.com/th/content/privacy-policy āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāđāļĄāđāļĄāļĩāđāļāļāļāļēāļŦāļĢāļ·āļāļāļ§āļēāļĄāļāļģāđāļāđāļāđāļāđ āļāļĩāđāļāļ°āļāļĢāļ°āļĄāļ§āļĨāļāļĨāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ āļĢāļ§āļĄāļāļķāļāļāđāļāļĄāļđāļĨāļāļĩāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļĻāļēāļŠāļāļēāđāļĨāļ°/āļŦāļĢāļ·āļāļŦāļĄāļđāđāđāļĨāļŦāļīāļ āļāļķāđāļāļāļēāļāļāļĢāļēāļāļāļāļĒāļđāđāđāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļāļāļāļāļāđāļēāļāđāļāđāļāļĒāđāļēāļāđāļ āļāļąāļāļāļąāđāļ āļāļĢāļļāļāļēāļāļĒāđāļēāļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāđāļāđ āļĢāļ§āļĄāļāļķāļāļŠāļģāđāļāļēāļāļąāļāļĢāļāļĢāļ°āļāļģāļāļąāļ§āļāļĢāļ°āļāļēāļāļ āļŦāļĢāļ·āļāļāļĢāļāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§āļŦāļĢāļ·āļāļāđāļāļĄāļđāļĨāļāļ·āđāļāđāļ āļāļķāđāļāđāļĄāđāđāļāļĩāđāļĒāļ§āļāđāļāļāļŦāļĢāļ·āļāđāļĄāđāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļŠāļĄāļąāļāļĢāļāļēāļāđāļ§āđāļāļāđāļ§āđāļāđāļāļāđ āļāļāļāļāļēāļāļāļĩāđ āļāļĢāļļāļāļēāļāļģāđāļāļīāļāļāļēāļĢāđāļŦāđāđāļāđāđāļāļ§āđāļēāđāļāđāļāļģāđāļāļīāļāļāļēāļĢāļĨāļāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāļāļĩāđāļĄāļĩāļāļ§āļēāļĄāļāđāļāļāđāļŦāļ§ (āļāđāļēāļĄāļĩ) āļāļāļāļāļēāļāđāļĢāļāļđāđāļĄāđāđāļĨāļ°āđāļāļāļŠāļēāļĢāļāļ·āđāļāđāļāļāđāļāļāļāļĩāđāļāļ°āļāļąāļāđāļŦāļĨāļāđāļāļāļŠāļēāļĢāļāļąāļāļāļĨāđāļēāļ§āđāļ§āđāļāļāđāļ§āđāļāđāļāļāđāđāļĨāđāļ§āļāđāļ§āļĒ āļāļąāđāļāļāļĩāđ āļāļāļēāļāļēāļĢāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļāđāļāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāđāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāļāļļāļāļāļĨāđāļāđāļēāļāļģāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĢāļāļĢāļ§āļāļŠāļāļāļāļļāļāļŠāļĄāļāļąāļāļī āļĨāļąāļāļĐāļāļ°āļāđāļāļāļŦāđāļēāļĄ āļŦāļĢāļ·āļāļāļīāļāļēāļĢāļāļēāļāļ§āļēāļĄāđāļŦāļĄāļēāļ°āļŠāļĄāļāļāļāļāļļāļāļāļĨāļāļĩāđāļāļ°āđāļŦāđāļāļģāļĢāļāļāļģāđāļŦāļāđāļ āļāļķāđāļāļāļēāļĢāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ·āđāļāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄāļāļāļāļāđāļēāļāļĄāļĩāļāļ§āļēāļĄāļāļģāđāļāđāļāļŠāļģāļŦāļĢāļąāļāļāļēāļĢāđāļāđāļēāļāļģāļŠāļąāļāļāļēāđāļĨāļ°āļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļāļēāļĄāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļ āđāļāļāļĢāļāļĩāļāļĩāđāļāđāļēāļāđāļĄāđāđāļŦāđāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļāļēāļĢāđāļāđāļāļĢāļ§āļāļĢāļ§āļĄ āđāļāđ āļŦāļĢāļ·āļāđāļāļīāļāđāļāļĒāļāđāļāļĄāļđāļĨāļŠāđāļ§āļāļāļļāļāļāļĨāđāļāļĩāđāļĒāļ§āļāļąāļāļāļĢāļ°āļ§āļąāļāļīāļāļēāļāļāļēāļāļĢāļĢāļĄ āļŦāļĢāļ·āļāļĄāļĩāļāļēāļĢāļāļāļāļāļ§āļēāļĄāļĒāļīāļāļĒāļāļĄāđāļāļ āļēāļĒāļŦāļĨāļąāļ āļāļāļēāļāļēāļĢāļāļēāļāđāļĄāđāļŠāļēāļĄāļēāļĢāļāļāļģāđāļāļīāļāļāļēāļĢāđāļāļ·āđāļāļāļĢāļĢāļĨāļļāļ§āļąāļāļāļļāļāļĢāļ°āļŠāļāļāđāļāļąāļāļāļĨāđāļēāļ§āļāđāļēāļāļāđāļāđāļāđ āđāļĨāļ°āļāļēāļ āļāļģāđāļŦāđāļāđāļēāļāļŠāļđāļāđāļŠāļĩāļĒāđāļāļāļēāļŠāđāļāļāļēāļĢāđāļāđāļĢāļąāļāļāļēāļĢāļāļīāļāļēāļĢāļāļēāļĢāļąāļāđāļāđāļēāļāļģāļāļēāļāļāļąāļāļāļāļēāļāļēāļĢ .
Job type:
Full-time
Salary:
negotiable
- developing sales and marketing strategies, achieving sales target, expanding new prospect clients and business opportunities.
- Planning and execution of distribution strategies in each market.
- Liaison with our product development and manufacturing team, in relation to product design and development, production and customer service requirements.
- managing and supporting client’s requirement to ensure that the products and services will meet their highest satisfaction.
- developing and maintaining good relationship with existing clients.
- Planning and preparation of overseas exhibitions.
- Extensive travel overseas.
- āļāļąāļāļĢāļē: 1 āļāļģāđāļŦāļāđāļāđāļāļīāļāđāļāļ·āļāļ: āđāļĄāđāļĢāļ°āļāļļ āļāļēāļāļŠāļāļēāļāļāļĩāđāļāļāļīāļāļąāļāļīāļāļēāļ: āļŠāļĄāļļāļāļĢāļāļĢāļēāļāļēāļĢāļāļąāļāļŦāļ§āļąāļ: āļŠāļĄāļļāļāļĢāļāļĢāļēāļāļēāļĢāļāļļāļāļŠāļĄāļāļąāļāļīāļāļđāđāļŠāļĄāļąāļāļĢāļāļēāļ: 1. Thai national, 27-37 yrs. of age with good personality
- A Bachelor’s degree in Marketing or any related field, a subsequent MBA is preferred
- At least proven 5 yrs. experience in Export Sales, ideally in a fashion goods or home textiles industry
- Solid skills in conducting market analysis and business development in overseas markets, developing export marketing plan and strategy, exploring new market opportunities and coordinating with all overseas markets, exposure to international markets is essential
- Able to deal with overseas clients and work closely with internal merchandising team independently
- Strong business sense with sharp presentation and negotiation skills
- Good analytical skills, sensitive to figures and sound PC knowledge
- Well organized, committed, self-driven,able to work independently and under pressure
- High maturity and hard working team player with strong interpersonal skills
- Strategic thinker, marketing type, strong creativity and good fashion sense. Proficiency in both written and spoken English, Mandarin would be an advantage. Enjoy frequent traveling & working with people from different culturesāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāļāļĢāļīāļĐāļąāļ: 1. āļāļĢāļīāļĐāļąāļāļĒāļąāļŠāļāļēāļĨ āļāļģāļāļąāļ āđāļāđāļāļāļđāđāļāļģāđāļāļāļļāļĢāļāļīāļāđāļāļāļąāđāļāđāļāļĢāļ·āđāļāļāđāļāđāļāļāļēāļĒ āđāļāļĢāļāļāđ Jaspal, CPS:CHAPS, CPS:MEN, CPS 4/12, Lyn, CC-OO, Footwork Noir āđāļĨāļ°āđāļāđāļāļāļđāđāļāļģāđāļāđāļēāļĢāļāļāđāļāđāļēāđāļāļāļąāđāļāļāļļāļāļ āļēāļāđāļĒāļĩāđāļĒāļĄāļāļēāļāļāđāļēāļāļāļĢāļ°āđāļāļĻ āļāļķāđāļāļāļģāļŦāļāđāļēāļĒāđāļāļĢāđāļēāļ Footwork āļĢāļ§āļĄāļāļąāđāļāļāļģāđāļāđāļēāļĢāļāļāđāļāđāļē Rider,Sonora,Melissa āļŊāļĨāļŊ āļāļķāđāļāļāļģāļŦāļāđāļēāļĒāđāļāļŦāđāļēāļāļŠāļĢāļĢāļāļŠāļīāļāļāđāļēāļāļąāđāļāļāļģ āļāļĢāļīāļĐāļąāļāļāļąāđāļāļāļĒāļđāđāļāļĩāđซ.āļŠāļļāļāļļāļĄāļ§āļīāļ 66/1 āļāļąāļāļāļļāļāļąāļāļĄāļĩāļāļāļąāļāļāļēāļ 950 āļāļ āđāļĨāļ°āļĢāđāļēāļāļŠāļēāļāļē 108 āđāļŦāđāļ āļāļąāđāļāđāļāļāļĢāļ°āđāļāļĻāđāļĨāļ°āļāđāļēāļāļāļĢāļ°āđāļāļĻ
- āļāļĢāļīāļĐāļąāļāđāļ āđāļāļŠ āđāļŪāļĄ āļāļīāļāļāļĩāđāļĢāļĩāļĒ āļāļģāļāļąāļ āđāļāđāļāļāļđāđāļāļģāđāļāđāļēāđāļĨāļ°āļāļģāļŦāļāđāļēāļĒāđāļāļāļĢāđāļāļīāđāļāļāļĢāđāļāļąāđāļāđāļĒāļĩāđāļĒāļĄāļāļēāļ Ethan Allen āđāļŦāđāļāļŠāļŦāļĢāļąāļāļāđāļĄāļĢāļīāļāļē (www.ethanallen.com) āđāļāļīāļāļāļģāđāļāļīāļāļāļēāļĢāļāļąāđāļāđāļāđāļāļĩ 2548 āđāļāļĒāļĄāļĩ āļŠāļง.āđāļĨāļ°āđāļāļ§āđāļĢāļđāļĄāļāļāļēāļ 2,000 āļāļĢม. āļāļąāđāļāļāļĒāļđāđāļāļĩāđāļĢāļ°āļŦāļ§āđāļēāļāļāļāļĒāļŠāļļāļāļļāļĄāļ§āļīāļ 15-17
- āļŠāļēāļĄāļēāļĢāļāļāļđāļĢāļēāļĒāļĨāļ°āđāļāļĩāļĒāļāđāļāļīāđāļĄāđāļāļīāļĄāđāļāđāļāļĩāđ www.jaspalgroup.com, www.jaspal.com, www.jaspalhome.com.
- āļāđāļ§āļ !! āļŠāļģāļŦāļĢāļąāļāļāļģāđāļŦāļāđāļāļāļāļąāļāļāļēāļāļāļēāļĒāļāļĢāļ°āļāļģāļĢāđāļēāļ
- āļĢāļąāļāļŠāļĄāļąāļāļĢāđāļĨāļ°āļŠāļąāļĄāļ āļēāļĐāļāđāđāļāļ§āļąāļāđāļāļĩāļĒāļ§āļāļąāļāļŠāļ§āļąāļŠāļāļīāļāļēāļĢ: āļāļāļāļāļēāļāļāđāļēāļāđāļēāļ-āđāļāļīāļāđāļāļ·āļāļ āđāļĨāļ°āđāļāļāļąāļŠāļāļĢāļ°āļāļģāļāļĩ āļāļĢāļīāļĐāļąāļāļŊ āļĒāļąāļāļĄāļĩāđāļāļīāļāļāļ·āđāļāđ āļāļĩāđāđāļŦāđāļāļēāļĄāļāļģāđāļŦāļāđāļāļāļēāļ āļŦāļĢāļ·āļāļāļēāļĄāļĨāļąāļāļĐāļāļ°āļāļēāļāđāļāļāļāđāļēāļāļāļąāļāđāļ āđāļāđāļ āļāļāļĄāļĄāļīāļŠāļāļąāđāļāļāļāļāļāļāļąāļāļāļēāļāļŠāļēāļĒāļāļēāļĒ āđāļāļīāļāļĢāļēāļāļ§āļąāļĨāļāļđāļāđāļāļāļēāļĄāļāļĨāļāļēāļ (Incentive) āļĄāļĩāļāđāļēāļāļ°āđāļĨāļ°āđāļāļĩāđāļĒāļāļĒāļąāļāļāļāļāļāļāļąāļāļāļēāļāļŠāļēāļĒāđāļĢāļāļāļēāļ āđāļĨāļ°āđāļāļĩāđāļĒāđāļĨāļĩāđāļĒāļāļāļĢāļ°āđāļ āļāļāđāļēāļāđ āļāļāļąāļāļāļēāļāļāļēāļĒ āļāļāļąāļāļāļēāļāļāļĢāļ°āļāļģāļĢāđāļēāļāđāļĨāļ°āļāļāļąāļāļāļēāļāđāļāļŠāļēāļĒāļāļēāļāļāļāļīāļāļąāļāļīāļāļēāļĢ āļāļ°āđāļāđāļĢāļąāļāđāļāļĢāļ·āđāļāļāđāļāļāļāđāļ§āļĒ
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- 1054 ซ.āļŠāļļāļāļļāļĄāļ§āļīāļ 66/1 āđāļāļ§āļāļāļēāļāļāļēāļ āđāļāļāļāļĢāļ°āđāļāļāļ
- āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ 10260
- āļāļīāļāļāđāļ: āļāđāļēāļĒāļāļĢāļąāļāļĒāļēāļāļĢāļāļļāļāļāļĨāđāļāļĢāļ·āļāļāļĢāļīāļĐāļąāļāļĒāļąāļŠāļāļēāļĨ (Jaspal Group of Companies)
- āđāļĨāļāļāļĩāđ 1054 ซ.āļŠāļļāļāļļāļĄāļ§āļīāļ 66/1 āđāļāļ§āļāļāļēāļāļāļēāļ āđāļāļāļāļĢāļ°āđāļāļāļ āļāļĢāļļāļāđāļāļāļĄāļŦāļēāļāļāļĢ 10260
Experience:
1 year required
Skills:
Own Transportation and Driving Licence, Pleasant Personality, Sales, English
Job type:
Full-time
Salary:
āļŋ20,000 - āļŋ30,000, negotiable
- Provide advice and services to new and existing customers, maintaining strong relationships and ensuring satisfaction.
- Follow up with existing customers to monitor service delivery, resolve issues, and ensure sales retention.
- Handle inquiries from new customers, expand the client base by sourcing and reaching out to leads, and present the company s logistics services.
- Visit customers to follow up on services and introduce the company.
- Prepare service quotations based on customer needs, negotiating prices when necessary.
- Coordinate with internal departments to transfer confirmed work and set up new customer accounts.
- Perform other tasks as assigned by the supervisor.
- Male of Female, age not over 35 years old.
- Bachelor s Degree in any field, preferable Marketing or Logistics.
- 1-3 years experience in Freight Forwarding, Shipping Line, Export-Import business.
- Highly sales focused and outstanding skill in Presentation, Communication, Negotiation.
- Pleasant personality with excellent in interpersonal skills.
- Good computer skills (MS Office, Word and Excel).
- Good command of both spoken and written English.
- Own Transportation.
- Fuel allowance.
- Vehicle maintenance allowance.
- Social Security.
- Provident Fund.
- Health Insurance.
Experience:
No experience required
Skills:
Problem Solving, Good Communication Skills, English, Mandarin
Job type:
Full-time
- Provide the full suite of customer service offerings (including bookings, enquiries, supply requests) to Key Account customers in addition to customized contracted services (eg. Reporting etc.).
- Prepare written correspondence to customers when required to furnish information requested by customers or in dealing with complaint resolution.
- Proactively inform customers on shipment delays and potential service failures.
- Make joint visits to key account customers with sales staff as and when necessary to solicit feedback to improve the service provided to the customers.
- Actively handle customers billing enquiries by liaising with Finance to ensure satisfactory resolution.
- Complete weekly, monthly and quarterly reports as required by customers, management and/or the sales team per prescribed time frames/intervals.
- Bachelor's Degree in Business Administration (preferable) or equivalent.
- 2 years experience in Customer Service in service-related industry, handling and resolving customers issues and complaints.
- Preferred Experience in Logistics company/industry.
- Good in presentation skills, customer-facing and interaction skills, software skills (Word, Excel, Powerpoint), Software skills.
- Project Management skills and Negotiation and interpersonal skills.
- Good command in written & spoken English.
- Good command in spoken Chinese (HSK 5).
Skills:
Research, Compliance, Legal, English
Job type:
Full-time
Salary:
negotiable
- Conduct research and analysis of a wide range of customs, international trade and excise tax issues related to business transactions in Thailand under international (WTO/WCO), regional (ASEAN, etc.) and Thai regulations to advise multinational companies on global import and export strategies and compliance requirements.
- Support Clients with the development and execution of duty/ excise tax minimization and supply chain optimization strategies by utilizing Free Trade Agreements, customs privilege schemes and transaction restructuring.
- Support Clients in managing the risks of international trade from a customs compliance perspective, with a specific focus on valuation, customs classification, import and export controls and dealing with customs authorities.
- Provide assistance to Partner, Director and Manager in handling client portfolios and assignments, as well as the preparation of workshops, seminars and conferences.
- Engage in cross-border projects as part of an integrated Customs & Global Trade network in the APAC region to deliver multinational clients tailor made solutions.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Seniors across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor or Master's Degree in Law, Economics, Taxation or a related field (trasde related is an advantage, but not a requirement).
- No prior working experience is required, but internships and work experience up to 1 year are an advantage.
- 2 or more years of working experience in providing customs, international trade, excise and/or other related tax/legal services in a law or consulting firm, multinational company or government authority.
- Excellent verbal and written communication skills, with a strong command of English.
- Demonstrate interest in international trade and/or international business.
- Creative thinker; a thirst for knowledge; good reasoning, processing and analytical skills; efficient multi-tasker, strong interpersonal skills.
- Able to manage work under pressure.
- Proficiency in the use of Microsoft Word, Excel and PowerPoint.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 104373In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
1 year required
Skills:
Customer Relationship Management (CRM), Negotiation, Service-Minded, English
Job type:
Full-time
- Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
- Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
- Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
- Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
- Liaise with other departments and Operations to address issues on service recovery.
- Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
- Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
- Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
- Good problem solving and analytical thinking.
- Good command in written and spoken English.
- English typical skills.
- Good telephone skills.
- Good conflict resolution skills.
- Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
- Good negotiation and interpersonal skills.
Experience:
No experience required
Skills:
Good Communication Skills, Problem Solving, Telesales, English
Job type:
Full-time
- Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
- Accept and register bookings for DHL services.
- Offer alternatives to customers and potentially turn information calls into sales leads.
- Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
- Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
- Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
- Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
- Bachelor Degree in Business Administration, Business English or related field.
- Good command of English.
- Telephone and Communication skills.
- Willing to work in shift.
- Experienced in Call Center would be an advantaged.
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