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Experience:
3 years required
Skills:
Compliance
Job type:
Full-time
Salary:
negotiable
- Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
- Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
- Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
- Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
- Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
- Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
- Performs other duties as assigned.
- WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
- Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
- Basic to more advanced general knowledge of customer service principles and practices.
- Basic analytical skills and good service orientation.
- Communicating with co-workers to provide and receive direction.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Experience:
No experience required
Skills:
English
Job type:
Full-time
Salary:
฿18,000 - ฿25,000, negotiable
- Bachelor s degree in any related field.
- Good Communication in Thai and English.
- Ability to meet and greet customers in a professional, friendly, and timely manner.
- Service-minded, able to work under pressure, good communication and negotiation skills.
- Excellent problem-solving ability and time management skills.
- Handle complaints from customers from time to time.
- Have experience in customer services (within the healthcare industry is an advantage).
- Location: New Phetburi Road, Huaykwang,Bangkok.
- Shuttle Bus Service Available.
- The hospital is conveniently located near MRT Phetburi Station, specifically Exit 1, making it easily accessible for commuters.
Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Service-Minded, English, Thai
Job type:
Full-time
Salary:
฿18,000 - ฿20,000, negotiable, commission paid with salary
- ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
- มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
- เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
- ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
- แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
- ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
- เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
- ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
- ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
- ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
- จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
- ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
- ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
- บันทึก และจัดทำเอกสารรายงาน.
- จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
- จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
- จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
- แจ้งเตือนวันหมดอายุของรหัส PIN.
- พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
- มีใจรักงานบริการ.
- มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
- สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
- สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
- สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
- จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
- หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected]
- or contact to.
Job type:
Full-time
Salary:
negotiable
- ประสานงานและสนับสนุน ในงานบริการและปัญหาเคสต่างๆ ของลูกค้า การแก้ไขปัญหาระยะสั้น เช่น กรณีลูกค้าติดขัดในการสั่งซื้อสินค้า ขอเพิ่มโควตา ฯลฯ โดยประสานงาน และ ติดต่อกับหน่วยงานต่างๆ เช่น จัดส่ง สินเชื่อ เพื่อบริการลูกค้าในเรื่องต่างๆ
- ควบคุม Back Order เพื่อ Fulfill สินค้าให้ตรงตาม Order เพื่อจัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทฯ และความต้องการของลูกค้า ตรงตามเวลาที่กำหนด
- การให้ข้อมูลลูกค้าและสนับสนุนทีมงานเกี่ยวกับรายการส่งเสริมการขาย, ราคาสินค้า, สอบถามเวลาจ่ายสินค้า, การแจ้งเตือนกำหนดชำระเงิน, รับเรื่องร้องเรียน การสำรวจ รวมถึงการแจ้ง ...
- งานอื่นๆ ตามที่ได้รับมอบหมาย.
- Specification
- อายุไม่เกิน 35 ปี
- ปริญญาตรี สาขาที่เกี่ยวข้อง
- มีความรู้ความเข้าใจในการะบวนการสั่งซื้อ และจัดส่งสินค้า
- ในรูปแบบค้าสมัยใหม่ การประสานงาน และการแก้ไขปัญหา
- ประสบการณ์ในการบริการลูกค้า การบริหารคำสั่งซื้อของลูกค้าหรือการบริการการขายอย่างน้อย 2 ปี ขึ้นไป.
- สามารถปฏิบัติงาน 6 วัน/สัปดาห์ได้ (8.00 น. - 17.00 น.)
- Key Competencies
- มีความรอบรู้และเข้าใจระบบ SAP เป็นอย่างดี
- ความสามารถในการติดตามงาน รวมไปถึงช่วยเหลือทีมงาน เพื่อรองรับการเปลี่ยนแปลง และให้บริการลูกค้าได้เป็นอย่างดี
- ทำงานภายใต้ภาวะความกดดันและแก้ไขปัญหาเฉพาะหน้าได้ดี
- ทัศนคติที่ดี และการทำงานร่วมกันกับทีมงานที่เกี่ยวข้องเพื่อความสำเร็จของงาน
- ความสามารถในการประสานงาน และการเจรจาต่อรอง.
Skills:
Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- What you'll be doing.
- Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
- Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
- Collaborate with other departments to ensure a seamless and positive customer experience.
- Maintain detailed records of customer interactions and follow up as necessary.
- Contribute to the continuous improvement of customer service processes and procedures.
- Participate in team meetings and training sessions to enhance your skills and knowledge.
- What we're looking for.
- Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
- Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
- Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
- Attention to detail and the ability to multitask in a fast-paced environment.
- Prior experience in customer service or a similar role within the service industry.
- Proficiency in English and Thai, both written and spoken.
- A positive, friendly, and enthusiastic attitude.
- Able to work in shift time.
- If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
- Interested person may send your resume to [email protected]
- or contact to.
Experience:
3 years required
Skills:
Finance, eCommerce, English
Job type:
Full-time
Salary:
negotiable
- Respond promptly and effectively to clients inquiries via calls, chats, and emails.
- Listening to the client attentively, troubleshooting, providing accurate information, and issuing solutions.
- Facilitating a seamless flow by acting as a liaison between clients and internal teams.
- Proactively gather client feedback, analyze trends, and identify where to improve our service.
- Collaborating cross-function with other departments, such as Stores Team, Finance, Communications, and Operations.
- Back office - Ecommerce Orders Management.
- Oversee the order management function and order validation process.
- Monitoring Warehouse picking and packing process. Ensure all orders are fulfilled and dispatched within provided lead time.
- Fully in charge of all return and exchange orders by following the internal procedures and processing them in a timely manner.
- Efficiently manage and track orders, to ensure smooth processing and timely delivery.
- Regularly connect with external couriers for shipment management.
- Reporting.
- Provide a report on inquiries and client trends, along with analysis, on a monthly and yearly basis.
- Analyze and report on the performance of each communication channel.
- The successful candidate for this role must flexibility in terms of time management and availability. A Customer Service Associate will be expected to work on the weekends and public holidays, as well as be open to working in shifts.
- At least 3 years of experience with proven skills in a customer services area or related field.
- Fluent in both spoken and written English and Thai.
- Service-minded and detail-oriented.
- Problem-solving skills.
- Effectively manage stress and skillfully navigate complex situations.
- Exhibits emotional resilience.
- Strong passion for our House.
- Intermediate proficiency in Microsoft tools and applications.
- Experience in back-office management (Ecommerce Systems) will be an advantage.
- Experience in the luxury retail industry will be an advantage.
- Good Team player.
Experience:
No experience required
Skills:
Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai
Job type:
Full-time
Salary:
฿15,000 - ฿16,750
- รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
- ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
- ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
- ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
- ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
- รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
- ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
- วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
- สื่อสารภาษาไทยได้ดี.
- มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
- ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
- เข้างานเวลา 9.00 - 18.00.
- สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.
Experience:
No experience required
Skills:
Customer Relationship Management (CRM), Positive Thinker, English, Thai
Job type:
Full-time
Salary:
฿22,000 - ฿24,000, negotiable
- Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
- Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
- Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
- Provide high-quality professional customer service.
- Follow brand guidelines and processes for changes, if required.
- Thai nationality.
- Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
- Bachelor s Degree in any related field.
- Fresh graduates are welcome to apply.
- Shift start times will vary between 9:00 AM and 12:00 PM.
- Work schedule: 5 days per week, with 2 days off per week.
- Base salary.
- KPI performance & attendance incentives.
- Medical insurance.
- 12 days of annual leave.
- Social security.
- Bhiraj Tower at Bitec (BTS Bang Na).
- 66 Tower (BTS Udom Suk).
Experience:
1 year required
Skills:
Own Transportation and Driving Licence, Pleasant Personality, Sales, English
Job type:
Full-time
Salary:
฿20,000 - ฿30,000, negotiable
- Provide advice and services to new and existing customers, maintaining strong relationships and ensuring satisfaction.
- Follow up with existing customers to monitor service delivery, resolve issues, and ensure sales retention.
- Handle inquiries from new customers, expand the client base by sourcing and reaching out to leads, and present the company s logistics services.
- Visit customers to follow up on services and introduce the company.
- Prepare service quotations based on customer needs, negotiating prices when necessary.
- Coordinate with internal departments to transfer confirmed work and set up new customer accounts.
- Perform other tasks as assigned by the supervisor.
- Male of Female, age not over 35 years old.
- Bachelor s Degree in any field, preferable Marketing or Logistics.
- 1-3 years experience in Freight Forwarding, Shipping Line, Export-Import business.
- Highly sales focused and outstanding skill in Presentation, Communication, Negotiation.
- Pleasant personality with excellent in interpersonal skills.
- Good computer skills (MS Office, Word and Excel).
- Good command of both spoken and written English.
- Own Transportation.
- Fuel allowance.
- Vehicle maintenance allowance.
- Social Security.
- Provident Fund.
- Health Insurance.
Skills:
Quality Management System, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Maintains and develops business with the assigned accounts.
- Manage overall service quality for the assigned accounts, through effective communication with internal & external parties.
- Organize the information flow within the network.
- Target continuous improvement of customer satisfaction from the assigned accounts.
- Closely work with Global/Regional managers to have global overview and knowledge of the key account business potentials.
- Support Global/Regional managers as well as overseas branch to win more business from upcoming RFQs, by sharing hot buttons / pain points / other key information gained by local contacts.
- Regularly visit the assigned accounts to ensure customers have chance to share service comments through business review, and new business opportunity.
- Update weekly sales report (sales activity, quotation upload, traffic creates).
- Complying with Quality Management System to ensure continual customer satisfaction.
- WHAT ARE WE LOOKING FOR? Bachelor s degree or higher (B.A. Marketing, Industrial, Logistics or any related field).
- Working in Freight Forwarding Industry at least 4 years.
- Knowledge of international business and cargo handling will be advantage.
- Knowledge in Thai customs clearance (import & export).
- Knowledge in Thai Freight Forwarding Business.
- Good experience in import export forwarding.
- Good International & Good relations with all levels.
- Good negotiation skills.
- Good English Communication and presentation skills.
- WHAT DO WE HAVE TO OFFER?.
- With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Skills:
Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Supervises daily Ocean Billing operations and staff, ensuring accuracy, quality of on time billing and other regulatory.
- Reviews and inspects the work procedure and supervises the activities concerned to ensure conformance to established standards in areas such as checking & controlling the cash advance, saving cost, and providing billing invoices on time.
- Verifies accuracy of daily expenses data and approves before submitting to billing officers for invoice arrangement billing to customer.
- Contacts customers in order to obtain or relay of the billing invoice information with confirming the payment methods.
- Works with the sales team / sales support team in order to review an import local handling charge, and to support the service quotation submission to customer.
- Applies customer or guest feedback to promote improvement efforts.
- Prepares the billing report and submits it to customer according to each customer s individual requirement.
- Holds the cash advance including checking, controlling and distribution.
- WHAT ARE WE LOOKING FOR? Bachelor s degree in financial/accountancy or equivalent field.
- Working experience in freight forwarding field.
- In-depth knowledge of generally accepted Ocean principles.
- Ability to analyze complex problems and to develop appropriate solutions.
- Ability to plan work for oneself and others to ensure that work is completed efficiently.
- Problem solving skill.
- Customer interface.
- Ability to read, write, and speak English.
- Ability to communicate and interact.
- effectively with multi-functional teams.
- and diverse backgrounds.
- WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
- ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.
Skills:
Risk Management, Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Being a Business Partner to manage end to end Supply Chain with various stakeholders such as Commercials, Demand Hub, Supply Hub, Logistics Control Center, Import Control Tower, Customs Broker and Distributor to ensure stock availability and supply continuity to serve customers and patients in Thailand.
- Management of Customer Service, order processing, on-time-in-full delivery through distributor.
- Management of warehouse and distribution through distributor.
- Management of Inventory/ SLOB, write off and provisions.
- Management of inbound shipments, customs clearance and importation process through Import Control Tower and Customs Broker.
- Management of new product launch, pack change and local repacking.
- Management of P&L and savings.
- Oversight Third Party Logistics Services Providers and performance management.
- Risk management.
- Management of safety, quality, and compliance.
- Work with cross functions in Local, Regional, and external parties to deliver performance and services.
- Project Management.
- Continuous improvement i.e. portfolio/inventory optimization, cost efficiency, waste reduction, digitalization, automation and Gen AI.
- Why you?.
- Bachelor s Degree in related field of study.
- 8 years and above experiences in Supply Chain Management roles.
- Experienced / excellent knowledge in end-to-end Supply Chain Management (i.e. demand forecasting, supply planning, logistics and import, warehouse & distribution, customer services etc.).
- Experienced in managing and oversight Third Party Logistics Providers and Performance Management.
- Excellent communication in English.
- Excellent interpersonal skills.
- Strong data literacy and analytics.
- Strategic thinking.
- Problem solving, exception management.
- Stakeholder and people management.
- Continuous improvement mindset.
- Transformation with digitalization, process automation, robotics and Gen AI.
- Why GSK?.
- Our values and expectations are at the heart of everything we do and form an important part of our culture.
- Agile and distributed decision-making - using evidence and applying judgement to balance pace, rigour and risk.
- Managing individual and team performance.
- Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution.
- Implementing change initiatives and leading change.
- Sustaining energy and well-being, building resilience in teams.
- Continuously looking for opportunities to learn, build skills and share learning both internally and externally.
- Developing people and building a talent pipeline.
- Translating strategy into action - a compelling narrative, motivating others, setting objectives and delegation.
- Building strong relationships and collaboration, managing trusted stakeholder relationships internally and externally.
- Budgeting and forecasting, commercial and financial acumen.
- Why GSK?.
- Uniting science, technology and talent to get ahead of disease together.
- GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).
- Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
- Important notice to Employment businesses/ Agencies.
- GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.
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