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Job type:

Full-time

• Assist the Livestream and commercial teams with daily activities and execution of livestream campaigns, such as thematic livestreams and brands livestreams, ensuring all the executions happen in a timely and professional manner.
• Collaborate with campaign and traffic teams to support deal hunting and livestream adoption, integrating livestream as one of the key mechanics across campaigns, including category campaigns and mega campaigns.
• Relationship management with livestream sellers; assisting them in their needs and m ...
• Assist in analysing seller livestream performance data to generate meaningful insights and reports.
• Conduct competitor analysis to provide recommendations on new initiatives or areas of improvement,.
• Collaborate with cross-functional teams such as Business Intelligence, Marketing and Business Development as required.
• Assist in administrative tasks and marketing operations.
• Requirements/Qualifications(must have):.
• 4+ years of experience in e-commerce, project management, or related fields.
• Proven track record of successfully managing and executing projects or initiatives.
• Familiarity with e-commerce platforms and livestream ecosystem a plus.
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Proficiency in Microsoft Office Suite, especially Excel, and experience with data analysis tools.Personal Attributes.
• Highly organized and detail-oriented.
• Proactive and self-motivated with a strong sense of ownership.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong problem-solving skills and a results-driven mindset..

Skills:

Japanese, English

Job type:

Full-time

• The challenge to contribute to a very ambitious strategic development of our Contact Centers activity.
• The opportunity to join a pioneer team in terms of innovation of the Call Center activity.
• The chance to work with our diverse team both in APAC and in Paris, as well as our global community of coordinators, creating memories and connecting people and cultures.
• Ongoing training, learning, and continuous growth of your expertise.
• Strong sense of belonging.
• Reporting to the Director of External Contact Centers Operations based in Paris, France, this position is responsible for managing daily Contact Center operations of our Japanese speaking markets.
• You will oversee both Customer Care and Reservation activities, monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels.
• Performance Management.
• Monitor daily operations performance of our BPO.
• Analyze performance & SLAs on each activity, identifying areas for improvement, and collaborating on strategies to enhance service delivery.
• Quality Assurance.
• Manage and improve Quality delivered by each contact center, make sure that it s in line with Accor s quality standards.
• Conduct quality assessments and calibrations with our BPOs.
• Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience.
• Process, Training and Development.
• Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality.
• Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality.
• Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience.
• Demonstrated experience (3 to 5 years) in client relationship management or operations within a contact center environment.
• Exceptional verbal and written communication skills to effectively convey expectations and feedback.
• Analytics and data driven problem solver, able to derive insights and drive production improvements.
• Ability to work on teams and in a multi-cultural environment.
• Familiarity with contact center operations, and customer service best practices.
• You are hands-on and enjoy getting into the heart of the matter.
• Excellent communication skills in Japanese and English are required (written, spoken, read); one of the 2 is native.
• Job based in Bangkok with up to 1 travel per quarter.
• We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Pay: Up to ฿90,000.00 per month.
• Operation/BPO Management: 2 years (Required).
• Japanese (Required).
• English (Required).

Skills:

Risk Management, Business Development

Job type:

Full-time

• Responsible for overall risk areas including technology, credit risk, market risk/liquidity risk, operational risk, and fraud risk.
• Managing and supervising team members and improving its operations.
• Maintaining the necessary and sufficient risk management framework.
• Developing and maintaining processes to support overall risk management transparency, analysis, and control requirements.
• Establishing, and revising documents, i.e. policies, rules, and manuals, regarding risk management.
• Developing quantitative risk analysis, and designing risk metrics and tools to help manage, measure, and monitor measurable risks.
• Monitoring risk-taking activities in the firm and risk profiles of the firm and reporting to senior management and committee.
• Decision-support and decision-making for large exposures, new products, and overall business development.
• Reviewing, summarizing, presenting, and advising senior management and formal risk management committees on key risk management issues.
• Ensuring best risk management practice within the business, adherence to each Risk Management Framework, as well as the veracity of risk reporting.
• Managed and was responsible for coordinating BCP operations.
• Other assigned tasks.
• Bachelor s degree or above in a related field.
• At least 5 years experience in operational risk, risk management, or related function.
• Having related experience in Financial Sectors or the FinTech Industry is preferred.
• Strong problem-solving, prioritization, and communication skills.
• Enjoy working in a fast-paced environment, highly adaptive, and using a flexible approach to get things done.
• Eager to learn about the blockchain, web3, and cryptocurrency business.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• Important: Candidate Privacy Policy.
• สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.

Skills:

Negotiation, Data Analysis, Excel

Job type:

Full-time

• Collaborate with Operations and R&D to design production processes that are easy to execute and efficient.
• Create training materials for stores when new products are introduced.
• Provide comprehensive training, both On-site and Online, during the introduction of new products or processes.
• Coordinate with Operations to receive feedback and monitor potential issues.
• Prepare tools and equipment for Operations to ensure efficient work.
• Review and analyze current work processes to identify opportunities for improvement and increased efficiency.
• Oversee and manage budgets related to process development and improvement.
• Prepare performance reports and present them to management.
• Bachelor s degree or higher in Food Science, Food Technology or any related fields.
• A minimum of 7 years operations training in retail business.
• Experience and knowledge in ready meal production would be highly beneficial.
• Influencing and negotiation.
• Stakeholder Management.
• Supplier Management.
• Data Analysis and Report preparation.
• Microsoft Excel.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Research, Automation

Job type:

Full-time

• Lead the Cyber Security Incident Response (CSIR) team in day-to-day operations, managing complex incidents, and communicating progress to senior management.
• Ensure clear incident documentation and oversee the implementation and follow-up of realistic remediation plans.
• Detect and independently respond to security incidents across the organization.
• Assume the role of an Incident Manager during major security events.
• Collaborate with management to execute and iterate on the incident response process.
• Develop the threat-response matrix, incident-response playbook, and processes. Design and implement metrics for incident response, continually improving efficiency and effectiveness.
• Stay informed of emerging threats, security technologies, and relevant research for continuous improvement.
• Identify and mitigate complex security threats before exploitation.
• Implement and monitor security measures for infrastructure protection.
• Utilize log analysis platforms for security analytics and threat detection.
• Perform root cause analysis (RCA) and incident reviews.
• Mentor other members of the Security Incident Response Team.
• Help the team grow their skills and experience.
• Provide security recommendations to security architecture, issues, and features.
• Create a supportive environment for team members.
• Build strong partnerships with the other departments as a supporter of the cyber security incident response team. (CSIRT).
• Train team members to prioritize efforts and ensure alignment with company direction.
• Be a role model for positive thinking, and conflict resolution.
• Draft and successfully deliver on quarterly OKRs (Objectives and Key Results).
• Bachelor's degree or higher in Computer Engineering, Computer Science, IT, or related fields.
• A minimum of 5 years of working experience in Security Operations (SecOps), incident response, threat analysis, incident management, or relevant investigations during medium and large-scale security events.
• Robust understanding of security issues, mitigations, and a solid grasp of the current global threat landscape.
• Experience in security solutions, secure network design, firewalls, authentication, authorization systems, log analysis platforms, security incident response, monitoring, and intrusion detection.
• Profound knowledge of attacks, mitigation methods, and threat modeling.
• Experience in digital forensics, SOAR automation, and cloud providers like GCP, AWS, and Azure is advantageous.
• Strong written and verbal communication skills are required, including conducting presentations and creating security reports. Experience with executive-level communications is a plus.
• Substantial engineering mindset.
• Capability to build working relationships with key stakeholders.
• Capability to make concrete progress in the face of ambiguity and imperfect knowledge.
• Hold the certificate of CompTIA Security +, CompTIA CySA+, and others would be an added advantage.

Skills:

Project Management

Job type:

Full-time

• Develop and implement partner operations management programs with focus on improving workflows, processes and performance metrics.
• Coordinate planning and execution for multiple small to large-scale projects in support of E-commerce moderation.
• Focus on continual process improvement by scoping tool improvements, utilizing data analytics to improve key performance metrics, and partnering with cross functional teams to optimise outcomes.
• Analyze, evaluate, and overcome program risks, and produce program reports for stakeholders.
• Support for system tool issues reported by Business Partners, raise on call and coordinate information needed for troubleshooting.
• Work closely with internal teams to identify struggling areas that should be addressed by business partners and to optimize new and existing processes impacting buyers/sellers/creators.
• Bachelor's Degree in business administration, project management or equivalent practical experience.
• Minimum 3 years' working experience in project/program management or online moderation/customer service, with at least 2 years' experience in a vendor operations role.
• Track record of launching and delivering partner operations management improvements across multiple geographical locations.
• Able to travel to Business Partner sites frequently.
• Preferred Qualifications.
• Master's degree in business administration or equivalent practical experience.
• Experience in E-Commerce or marketplace platforms.
• Able to effectively engage with leadership, facilitate discussions about complex topics, influence, and reach agreements.
• Self-motivated with a track record in stakeholder management, problem-solving skills and able to thrive in an ambiguous working environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. #LI-Onsite.

Skills:

Contracts, Project Management, Social media, English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. Team Introduction Creativity is the soul of advertising. The Global Monetization Product & Technology team develops world-leading tech solutions for ads creative production, interpretation and optimization, to empower and inspire advertisers, creators, and other third parties in the ecosystem to create and deliver the best engaging creative experiences to end users.
• We are user-oriented and dedicated to technical excellence. We aim to drive and lead the technology revolution in the ads tech and creative industry, powering products and driving values for our clients, creators, and the whole ecosystem. We are looking for experienced product operations specialists who will be responsible for providing operational support throughout the product development lifecycle and ensure success across key products and business initiatives.
• Accountable for the full go-to-market strategy and execution for creative products to internal and external stakeholders.
• Responsible for the onboarding and training of advertisers, fostering client engagement and empowerment.
• Assist in pitching products/solutions to clients and engage in client discussions.
• Partner closely with the Global Business Solutions team to understand and address advertiser business' requirements through the right creative products.
• Deliver operational support at the campaign execution level, guaranteeing a smooth and trouble-free process.
• Gather preliminary market insights and qualified product feedback to inform product strategy and improvement.
• Strong operational rigour ensuring team trackers and documents consistently updated and well-maintained.
• Collaborate with external partners and agencies to create, refine, and develop strategies for content that simplifies and enhances marketing efforts on TikTok.
• Maintain direct and ongoing relationships with partners from Thai creative/creator agencies, managing onboarding, contracts, invoicing, and addressing business, technical, or policy issues while advocating for our ecosystem internally.
• Identify, cultivate, and grow relationships with top partners in Thailand, ensuring they are delivering on our program goals, tracked and measured for success based on very strict performance metrics.
• Drive partner adoption of our creative products and provide continued education for driving product adoption across the ecosystem.
• 5+ years of work experience in product operations role, or other operational roles in advertising/creatives.
• Self-starter with strong project management skills, ability to grasp the core context, identify key risks, and cooperate with all parties to achieve goals.
• Analytical, data sensitive & goal-driven.
• Comfortable with setting ambitious targets, analyzing the status quo, planning a course of action, executing rapid trial & error iterations and constantly improving.
• Great communicator & team-worker.
• Comfortable navigating global organization structures & aligning objectives with cross-functional teams. Thriving in a work environment with diverse cultures.
• Fluency in English and Thai is required.
• Deep understanding of the digital, social media and creator/influencer landscape in Thailand, including cultural nuances, trends, and consumer behavior.
• Experience presenting to internal and external audiences at all levels of seniority.
• Preferred Qualification.
• Advertising sales, partner management experience, advertising creative/management tech platforms, agencies or advertisers' side is a big plus.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Research, Data Analysis, Problem Solving

Job type:

Full-time

• Front office / sales and service transformation.
• Omni-channel customer journey and experience design.
• Operating model transformation.
• Digital enablement and platform implementation.
• Customer Acquisition and Engagement initiatives.
• You will support Deloitte and client s business growth by:Identifying client s business requirements / overall strategy and vision, and any opportunities for efficiencies in existing process / service design.
• Undertaking extensive desktop and on-the-ground research on various aspects relevant to our current and potential clients viz. market sizing, competitive benchmarking across channels, products, customer experience, digital capabilities, customer servicing, etc.
• Developing draft pitch proposals including storyboarding, data analysis, opportunity sizing, proposed team composition, project costing and fee estimates.
• Using tech, human-centered design thinking and innovative approaches to solve business needs.
• Participating in team problem solving efforts and offer ideas to solve client issues.
• Facilitating client workshops to complete current state assessment and providing basis for future state design and rollout planning.
• Conducting relevant research, data analysis, and create reports.
• Maintaining responsibility for quality, completion, and accuracy of work products.
• Assessing restructuring operating models, organizational structures, and business processes to streamline core operations service delivery.
• Assisting in proposal development, as requested.
• Actively expanding consulting skills and professional development through training courses, mentoring, and daily interaction with Deloitte colleagues and clients.
• With regard to Customer Acquisition and Engagement initiatives, you will:Develop customer acquisition plans and campaigns that encompass competitive assessment, testing strategy, creative positioning, integration into partner digital channels, and leveraging emerging media options (Programmatic Display, PPC, Video, Social, etc.) to deliver against business goals & agreed KPI/Outcomes.
• Partner closely with client stakeholders (Marketing, Analytics, Research, Products, Technology etc.) to build effective marketing plans; launch key initiatives and track key performance indicators.
• Design and Oversee Transformation Initiatives across multiple enabling pillars in their Operating Model (Customer Experience, Organization Structure, Marketing Processes, Products, Proposition, Data, Analytics, Reporting/Insights and Marketing Technology) which impact the client s Go-to-Market capabilities.
• Design digital media initiatives for clients covering owned, paid and social media including Email, Display, PPC, Affiliates, etc.
• Support implementation of Campaigns to maximize segment/channel opportunities and track their performance.
• Enable clients to establish a robust marketing governance framework.
• Work closely with client s business units to promote cross channel pollination, optimize existing customer experience, and identify profit opportunities.
• Significant growth opportunities exist for candidates who demonstrate good skills in developing & executing strategies that deliver business results and the ability to see the big picture, join the dots and align all stakeholders towards flawless execution.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Directors across our Firm are expected to:Lead from the front, acting as an exemplary role model of integrity for leaders at all levels; promote a strong sense of loyalty and followership as well as to energise others to perform at the highest level.
• Build a high-performance culture by cultivating individual and team strengths; drive outstanding service, quality and stakeholder value, often through a mix of large cross-business and/or cross-border teams.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte from others.
• Build and maintain trust-based relationships with senior stakeholders and influencers, using highly developed influencing skills to drive positive impact in complex situations.
• Set and communicate strategic direction, excite people around the vision and align diverse, cross-business as well as cross-border teams to achieve success.
• Manage the development of a strong pipeline of diverse talent for current/ future success; own and drive a talent experience that differentiates Deloitte from others.
• Actively manages the business to deliver maximum value to Deloitte and to external stakeholders.
• Anticipate market and competitor trends to develop and deliver bold and innovative solutions that differentiates Deloitte.
• RequirementsTertiary qualification in a business, marketing or technology discipline.
• Currently enrolled in an MBA program or have obtained the qualification with a well ranked institution.
• Minimum 8-10 years of working experience in the Consulting Industry and/or Financial Services Industry (Banking), ideally in products, retail marketing or digital acquisition roles.
• Good knowledge of retail banking products and segments (wealth, loans, cards, SME, Affluent etc). Prior experience/exposure to insurance products will be an advantage.
• Knowledge of Southeast Asia market, the core trends and drivers, with proficiency in articulating regulatory, economic, technological, and business impacts on key institutions.
• Types of role led:Digital Transformation in a bank i.e. sales and service transformation including customer journeys, service blueprints and process redesign.
• Strategy Consulting to define Target Operating Models and/or transformation to enable key drivers of change in banking (customer centricity, digitalization, growth, efficiency, regulatory change, sustainability).
• Retail Bank Marketing or Digital Acquisition roles.
• Experience in designing and executing integrated marketing campaigns, and optimizing campaign performance.
• Human-centered design thinking, logical structuring, and analytical problem-solving skills.
• Strong analytical skills, with the ability to interpret data and insights to inform strategy and decision-making.
• Creative thinker with a results-oriented mindset and a passion for driving innovation and delivering exceptional business results.
• Proficient in Excel and PowerPoint usage to present recommendations to client.
• Exceptional interpersonal, team building, and communication skills, with demonstrated ability to write clearly, succinctly, and in a manner that appeals to a wide audience.
• Ability to build consensus and foster change in ambiguous settings.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite.
• Due to volume of applications, we regret that only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107088In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Job type:

Full-time

• About UsTikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every chal ...
• Minimum Qualification1. Bachelor degree or above, more than 2 years of operation related work experience.2. Good communication and coordination skills, strong empathy, master the operation methodology of creators and KOL.3. Excellent negotiation skills and cross-functional collaboration and integration capabilities, and have the ability to create and package influential events.4. Clear logic, strong execution ability, data analysis ability, strong self-drive, and certain ability to resist pressure.5. Fluent English and Thai would be required to work with external stakeholders.Preferred Qualification1. Experience in e-commerce or lifestyle business is advantageous.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Quality Assurance, Assurance, Project Management

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. About the Team Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality.
• We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users. As part of GNE organization is our Service Support Centre (SSC) delivers Customer Service to our Buyers, Partners and internal users. As part of SSC is our Selling Partner Support (SPS) team who are responsible for supporting our Partners and internal users.
• Selling partner growth is a key focus area for SPS. We are looking for an Operations Manager responsible for the health and performance of selling partners for a defined set of Categories through effective leveraging BPO and In-house resources.
• Ensure our selling partners have a seamless experience getting onto and using the platform, ramping up quickly, and continuously growing on the platform while sustaining good health and performance.
• Monitor the operational health and performance of selling partners under your responsible category(ies), direct BPO resources to proactively address health and performance risks which may block seller growth.
• Collaborate with Account Managers, design targeted and tailored outreach (coaching and education) to improve health and performance and unblock revenue potential.
• Ensure effective BPO agent communication and engagement with selling partners, including early warning communication with risky partners, promote guidance on platform rules and regulations, hold improvement sessions with sellers on their fulfillment and support performance.
• Manage the BPO team to ensure high performance.
• Address BPO-agent quality or compliance issues raised by Account Managers, ensuring front-line BPO teams deliver best in class quality experience and resolution.
• meeting the Partners' expectations.
• Identify BPO knowledge, training and quality gaps and collaborate with SOP PM, Quality Assurance and Training PM, apply effective training and quality frameworks to ensure BPO team understand the process and product well, can use the most effective methods to address selling partners' servicing needs and remove roadlocks preventing their growth.
• Identify new process opportunities that can help selling partners reduce violations, increase education penetration, increase campaign participation.
• Identify process gaps that prevent BPO from self-solving partner issues creating transfer escalations, and refine with XFN collaboration to enable BPO to self-solve future case types.
• Work with escalation from selling partners or Account Managers.
• Resolve issues within target service level. Identify root cause, and implement changes to address root-cause to prevent future escalations of this case type.
• Bachelor's degree or equivalent practical experience required.
• 3+ years experience in a Sales, Account Management, or Customer Success role.
• Familiarity with executing, contributing to, and creating SOPs.
• Demonstrates effective, clear and professional written and oral communication.
• Ability to collaborate cross-functionally with both tech and non-tech teams.
• Project management experience.
• Experience with E-commerce, marketplace platforms.
• Commercial thinking.
• Ownership mindset.
• Working with or managing BPO agents who are account managers or sales focused.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. --- #LI-Onsite.

Experience:

3 years required

Skills:

Compliance, Project Management, Analytical Thinking, English

Job type:

Full-time

• Developing relationships: internally with the Sales Team and externally with the customer's key decision-makers and information sources ("Process Leaders", "Contributors" and "Executers").
• Assessing the customer: their logistics requirements, inventory capabilities and emerging needs - market requirements.
• Providing the forecast based on customer and sales team insights and able to communicate the change in the forecast to broader team and ensure that the forecast is 50:5 ...
• Analyse the SKU productivity and propose which SKU to be optimized and seek alignment from all parties involve.
• Creating Supply Chain Customer Business Plans: create and prioritize Joint Value Creation logistics plans, lead Supply Chain Joint Business plans, gain customer and sales alignment, and implement the plans to deliver team results.
• Capturing and quantifying customers/P&G Joint Value Creation opportunities.
• Improving and aligning inter-company processes: impact on product flow, information flow and financial flow.
• Increasing interpersonal capacity and capability: actively work across the Team, P&G and Customer Organizations to: achieve Team Effectiveness; build Customer Trust; role model behaviors and coach Customer and other P&G resources.
• Managing the Supply Trade Terms negotiations, execution and compliance as necessary in the market.
• Leading regular Supply Chain business reviews with the customer and own joint scorecard.
• Job Qualifications.
• Bachelor's degree in Business, Science, Engineering fields or supply chain-related with an excellent academic background.
• 1 to 3 years of proven experience in the project management or logistics or supply chain is a plus.
• Must have proven success from school or work experience of leadership and analytical thinking skills.
• Curious individuals can make sophisticated decisions using all the available data but enough to use their gut feeling and instinct when these are missing.
• Strong in communication and project management.
• Proficient in English and Thai.
• About us.
• We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always , Ariel , Gillette , Head & Shoulders , Herbal Essences , Oral-B , Pampers , Pantene , Tampax and more. Our community includes operations in approximately 70 countries worldwide.
• Visit http://www.pg.com to know more.
• We are an equal opportunity employer and value diversity at our company. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor.
• We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• Job Schedule.
• Full time
• Job Number.
• R000109609
• Job Segmentation.
• Recent Grads/Entry Level (Job Segmentation)

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• The Campaign Operations Thailand will be responsible for creating and executing campaigns in Thailand for TikTok LIVE. They will work closely with cross-functional teams such as product, managing creators, and partners to ensure campaigns are successfully executed, resulting in increased customer engagement and revenue.
• As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok.
• Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
• Job Responsibilities.
• Responsible for planning and operating LIVE events in Thailand, including but not limited to event design, planning, promotional materials production, video editing, event configuration, execution, post-event review and optimization. Support optimization of external promotional materials and video editing.
• Responsible for the promotion and education of native events, communicating with internal teams and external partners. This includes educating stakeholders on event mechanism, strategic communication, material translation, and feedback survey.
• Design stickers, effects, and gifts suitable for native users, and enhance their recognition of gifts.
• Minimum Qualification.
• Bachelor's degree holder.
• Strong communication and written skills in Thailand language & English, able to work in an international and diverse environment.
• Preferred Qualification.
• Capable in multi-tasking, taking initiatives and collaborating effectively in a team setting.
• Exposure in Tech & Media industry is advantageous.
• Good understanding of trending topics & social content products.
• Experience in data analysis work is advantageous.
• Strong business acumen in emerging industries.
• Hunger for ideas, can-do attitude.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.
• If you have any questions, please reach out to us at [email protected].

Job type:

Full-time

• About TikTok.
• TikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality.
• Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform.
• Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity.
• Monitor user communities for emerging threats and new methods of fraud.
• Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams.
• Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale.
• Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform.
• Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquiries on fraud and (or) crime-related activities.
• Perform other ad-hoc tasks related to fraud operations.
• Minimum of 5+ years professional experience in operation and investigation related to fraud, abuse, or cybercrime.
• Detail-oriented, highly analytical, and strong project management skills.
• Preferred Qualifications.
• Ability to understand opposing points of view on highly complex issues.
• Strong ability to gather information from various online sources and community groups.
• Capacity to draw actionable insights from datasets; knowledge of SQL, Python, or equivalent is a plus.
• Prior law enforcement and/or prosecution experience a plus.
• About 10~20% of travel if needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Compliance, Quality Assurance, Assurance, English

Job type:

Full-time

• Manage thread operations team, select, recruit and retain newcomers, develop induction and training plans with support from HR.
• Manage customers thread production orders, requests and possible complaints in agreement with your hierarchy.
• Review and consolidate monthly production forecast by coordinating with each customer and site teams.
• Review and approve monthly expenses and ensure adequation with budgeted resources & customer planning.
• Participate to site/projects meetings as and when necessary and required by the customer. Share MoM with your management.
• Organize internal thread operation meetings when required to ensure teams alignment on objectives and proper coordination with concerned operations team members, get feedback from site activities, suggest continuous improvement and corrective actions as needed.
• Provide regular feedback to team members (top/bottom) to promote a culture of transparency and continuous improvement.
• Manage and control eventual Overtime (O/Ts) and additional shifts with approval from your management.
• Reporting and data analysis Understand and analyze the P&L of each site operations.
• Monitor site expenses weekly, compare with standard budgeted costs, analyze variances, and take prompt corrective actions when necessary.
• Provide a monthly written report on threading operations within m+8 days, for the previous month.
• Quality & Safety Maintain strict compliance with threads quality requirements as specified in the Bar-end Quality Manual (BEPQM).
• Ensure that quantity of threads manufactured at site does not exceed the quantity stated in work orders as well as two times the quantity of couplers supplied, in coordination with Sales Operation Department.
• Ensure strict adherence to customer s safety rules and corporate safety policy.
• Continuously and strictly promote safety awareness across at all sites.
• Production Supervise the coordination of threading activities nationwide and ensure optimum production and utilization/allocation of manpower and equipment.
• Control overall tools and consumables consumption in line with standard budgeted tool life.
• Ensure that production and quality control standards as well as delivery commitment dates are respected whilst remaining within standard production costs.
• Analyze variances between actual and standard costs, highlight major variances and suggest corrective actions for approval.
• Review and analyze operations related reports and interact with concerned departments such as Sales Operation, maintenance (After Sales Services) and Quality Assurance to ensure timely resolution of production and QC problems as well as maintenance problems.
• Inventories Monitor inventories of tools and consumables at all stores and project sites in line with defined min/max stock levels. Based on actual inventories and short-term demand at each partner sites and project sites, review and approve stock transfer requests received from each site, communicate to planning and ensure timely dispatch of required tools from central store to partner sites and project sites.
• Follow up tools consumption report to ensure best usage of tools and propose improvement plan.
• Participate in monthly stock taking process following accounting department procedure.
• Maintenance Ensure strict application of the preventive maintenance program for all site equipment.
• Support close coordination between operations and maintenance teams (AFS) for the planning of equipment servicing as well as major preventive maintenance actions.
• Propose equipment and tools improvements.
• Coordination with other departments Keep regular and friendly communication as well as sharing of information with other departments of the company and ensure such principle is supported across the team.
• Approve reconcilement of invoices monthly considering actual quantity of threads manufactured and deductions towards outside threading and customer storage usage.
• Propose and coordinate with After Sales Service team the machine relocation and machine set up at the new sites.
• Ensure at all times that each set of equipment is producing enough threads to cover at least its depreciation cost. Initiate machine relocation and/or labor relocation if the targets are not met.
• Initiate and foster a spirit of cooperation within and between departments.
• Qualifications Requirement: Bachelors degree in Civil Engineering.
• At least 10 years of experience in the construction industry with 5 years working at a managerial/supervision level. Good knowledge of project planning and/or project management, quality assurance systems and maintenance are required.
• Team player with excellent interpersonal and communication skills.
• Ability to be effective both strategically and at a hands-on, operational level.
• Able to travel in Thailand when required.
• Written and verbal proficiency in English a must.
• Computer literate.
• Good command of English communication.
• Experience in Microsoft Office, Microsoft Project, and ERP.
• Ability to understand technical drawings.
• Understanding of common manufacturing techniques.

Experience:

8 years required

Skills:

English

Job type:

Full-time

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in critical facilities management (e.g., facility, technical, and team management).
• Experience in site-level data center or mission critical facility management.
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Experience collaborating with other business units to meet company goals and standards.
• Understanding of the operations and maintenance of electrical, control systems, and mechanical systems in a critical environment.
• Ability to develop and grow team members through coaching, mentoring, and training.
• Ability to set, prioritize, and achieve business objectives.
• Excellent problem-solving skills.
• The Data Center team designs and operates some of the most sophisticated electrical engineering, mechanical engineering and HVAC systems in the world. Facility Technicians at Google data centers operate, monitor and support physical facilities conditions. Some duties will include heating and cooling of air and water, power supply, generators, UPS systems, electrical distribution and control and monitoring systems. You regularly help inspect, maintain and repair various data center systems such as piping and non-critical electrical or mechanical system components). You'll provide daily assistance to senior technicians as you read blueprints/schematics, conduct tours of systems and assess their working order.You will develop creative approaches to reducing operational costs while improving overall data center efficiency. You ensure that environmental and safety standards are consistently met, identifying problems and making repairs quickly In emergency situations or abnormal conditions, you manage data center performance issues and outages to minimize the recovery time from failures.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesEmpower your team through hiring, talent development, and career support. Integrate Google strategy with internal and external partners, ensuring aligned goals.
• Plan and manage operational budgets and expense forecasting. Create and deploy strategies for cost-effective operations focused on total cost of ownership.
• Meet Service Level Agreements (SLAs) on uptime, efficiency, and cost with internal teams. Set strategy and plan deployments across multiple sites.
• Demonstrate critical thinking and innovation in addressing traditional and emergent data center challenges. Demonstrate flexibility and the ability to support our operations, taking the lead in responding to critical events when necessary.
• Lead by example, deliver results, develop people, build community, implement, and drive a safety culture at the site.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Skills:

Compliance, Project Management, Excel

Job type:

Full-time

• Supports generation of performance metrics for products and processes of relatively low complexity, and drives the team to achieve Quality Goals set by management (i.e.: DPQL, Total Quality at Celestica (TQ@C)), following industry standards such as ISO, IPC, AS, TL.
• Leads Quality Improvement Programs (QIP) in support of customer requirements and expectations that are considered small in scale and low in complexity.
• Mentors and trains personnel in the practices of Quality management and Quality impr ...
• Resolves customer issues of low difficulty using quality tools: Root Cause Analysis and Corrective Actions that are effective and timely.
• Provides leadership and support in a variety of areas such as, analysis of nonconforming materials and customer return material authorizations.(RMA's), coordinating ESD compliance, supporting customer and 3rd party audits, and the administration of Quality management (Documentation, Change Control, Corrective & Preventive Actions and Calibration).
• Supports new customer qualification and New product introduction with supplier assessments, First Article Inspections and oversee generation of product documentation for products / programs that are relatively low risk.
• Knowledge/Skills/Competencies.
• In-depth knowledge of quality metrics, ISO standards and processes.
• Knowledge of Lean and Six Sigma Manufacturing processes and controls including: Statistical Process Control (SPC), 5S and Value Stream Mapping (VSM).
• Good knowledge of Quality Management tools including: Failure Mode and Effect Analysis (FMEA) and development of Quality Control Plans.
• Strong Project Management Skills.
• Ability to coordinate a wide variety of resources to meet production quality and quantity metrics.
• Ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve high production levels within tight time deadlines and in a ~highly dynamic manufacturing environment.
• Ability to use some or all of the following PC applications: Google Applications, Word, Excel, and PowerPoint.
• Strong knowledge of the manufacturing processes.
• Typical Experience.
• 4 to 6 years ( 6 to 8 years).
• Typical Education.
• Bachelor's Degree.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Contracts, Internal Audit, Sales, English

Job type:

Full-time

• Order Management: Process, track, and fulfill customer orders throughout the entire order lifecycle, ensuring customer satisfaction.
• Coordination with supply chain, planning & logistics teams to answer customer enquiries, and provide on time delivery.
• Contract management to ensure smooth operations in line with contracts (prices, payment terms and deliveries, etc.).
• Operation excellence: Conduct internal Audit on Sales Operations processes, develop, and implement new customer service policies and procedures across all affiliates.
• Ensure adherence to processes, especially with IT systems (ERP/CRM).
• Work on continuous improvement to streamline processes.
• Analyze recurring problems and implement solutions to prevent future issues.
• Customer Experience Enhancement: Initiate and lead initiatives aimed at improving the overall customer experience.
• Identify customer pain points to propose improvements.
• Team Management: Supervise and lead a team of customer service executives.
• Monitor performance metrics and ensure team adherence to service standards.
• Performance Analysis and Reporting: Monitor and analyze sales performance indicators (Sales vs Forecast & Budget).
• Track and analyze customer service metrics (Customer Service Level, Lead Time, Customer Satisfaction, resolution time).
• Forecast: Review update and monitor sales forecasts.
• Update demand forecast to supply chain and track demand variation.
• Competencies: General Customer-centric approach.
• Excellent English skills.
• Excellent communication skills.
• Teamwork and motivational skills.
• Exposure to international environment required.
• Functional In-depth understanding of sales principles and customer service practices.
• Proficiency with MS Office Suite, particularly MS Excel. Power BI is a plus.
• Proven work experience as a Sales support specialist is a plus.
• Hands-on experience with ERP and CRM systems is a plus.
• Qualifications: Bachelor s or Master's degree in Business field.
• 5-10 years of experiences in business operations.
• Excellent Command of spoken & written English.
• Excellent computer skills (Microsoft - Excel & Words).
• Good analytical and problem-solving skills.

Experience:

5 years required

Skills:

SAP, Compliance

Job type:

Full-time

• Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
• 5 years of experience managing warehousing and supply chain operations.
• Preferred qualifications:Master's degree.
• 5 years of experience in managing vendor and outsourced providers.
• 5 years of experience in supply chain/logistics.
• Experience with SAP.
• Excellent program management and communication skills.
• A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.Our goal is to build a Google that looks like the world around us and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
• In this role, you'll lead complex, multi-disciplinary projects, plan requirements with internal customers, and guide projects through the entire project lifecycle. This includes managing project schedules, identifying challenges, and clearly communicating goals to project stakeholders. You will also manage and motivate a team of outsourced service partners to develop and manage daily operations performance at our warehouse and data centers.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesAssist in managing Third-Party Logistics (3PL) warehouse locations, monitor metrics for KPI and vendor scorecards for our data center logistics support.
• Support data gathering and analysis on regional logistical performance, facilitate alignment with internal/external stakeholders on business operation processes.
• Convey global forecast on deployment and decommissioning for local sites and provide guidance on case-by-case execution changes. Provide first level system guidance (SAP and in-house tools), work with software teams occasionally to define regional requirements for tooling that supports overall logistics goals.
• Partner with transport, compliance, and other cross-functional teams to identify opportunities to reduce delivery cycle times for logistics activities and contribute to logistics strategy to support data center expansion.
• Support and implement on any project or program related plans to improve on processes, operations, material flows or cost initiatives within the logistics operations.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Collaborate with finance, tech teams, product owners, and incident management to achieve operational excellence by reducing and detecting tech issues impacting finance systems.
• Lead efforts to reduce overall tech issues and incidents impacting finance systems, including upstream and downstream systems.
• Detect issues and incidents faster, ensuring timely mitigation by collaborating with the right teams.
• Act as the voice of finance to the tech team, ensuring all incidents are addressed comprehensively across all finance areas with minimal to no impact.
• Push for thorough root cause analysis and lessons learned to prevent recurring issues.
• Present incident trends and key issues (especially those impacting month-end closing) to senior leadership, clearly explaining the challenges faced, their causes, actions taken, and overall progress in reducing incidents.
• Define and implement metrics and methodologies to measure success in reducing incidents, improving detection, and enhancing resolution times.
• Address and reduce tech issues, continuously improving the ways to have stable and resilient finance systems, covering major areas of finance - Pay-in, Pay-out, chargebacks, Accounting, tax, Treasury and so on.
• Over 8 years in finance systems specially incident management with a focus on any one of the major finance domains (pay-in, pay-out, GL) in the tech and e-commerce sectors.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field.
• A track record as a techno-functional expert in finance systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to influence decisions.
• A passion for investigating issues, identifying root causes, and driving resolutions.
• Strong ability to define and measure KPIs/metrics to track system performance and improvements.
• A solid understanding of risk and controls related to finance systems and processes.
• Capability to work alongside Product, Tech, and Finance teams on various incidents and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgments.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in finance cross-functions (Finance operations, treasury, etc.).
• Familiarity with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience working in data analytics.
• Experience working with Oracle Fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tools.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• Craft and convey clear, impactful and engaging messages that tell a holistic story.
• Apply systems thinking to identify underlying problems and/or opportunities.
• Validate outcomes with clients, share alternative perspectives, and act on client feedback.
• Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
• Deepen and evolve your expertise with a focus on staying relevant.
• Initiate open and honest coaching conversations at all levels.
• Make difficult decisions and take action to resolve issues hindering team effectiveness.
• Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
• Minimum years experience required.
• N/A.
• Additional application instructions.
• N/A.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Data Analytics, Change Management, Coaching and Feedback, Communication, Consumer Markets, Cost Management, Creativity, Customer Relations, Customer Service Excellence, Embracing Change, Emotional Regulation, Empathy, Global Supply Chain, Inclusion, Influence, Intellectual Curiosity, Lean Product Development, Learning Agility, Manufacturing Strategy, Market Analysis, Operational Performance Management (OPM) {+ 17 more}Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.
• Job Posting End Date.
• April 30, 2025