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Experience:

3 years required

Skills:

Good Communication Skills, High Responsibilities, Multitasking, Service-Minded, English

Job type:

Full-time

• Perform an executive secretary task and provide administrative supports and other arrangement to ensure efficiency use of executive time.
• Manage and maintain excellent calendar for the executive.
• Coordinate with other parties including business partners, clients or others.
• Arrange the meetings with the clients and business partners both virtual and on-sites.
• Travel arrangements, flight & hotel bookings & keep itinerary for the executive business trips.
• Handle correspondences of the executive office, perform excellent prove-read for the accuracy prior signing.
• Carry out filing and properly managed the executive business & personal documents.
• Maintain confidential information to be in line with the company business practices.
• Facilitate the workshops by preparing the workshop materials, coordinate with the clients and provide on-site support for events and trainings.
• Ensure the appropriateness and efficiency of equipment, logistics, and other arrangements to deliver exceptional works for the clients.
• Provide assistance to the executive in content editting tasks.
• Keep track, follow up tasks or project assigned by the executive.
• Other tasks that assigned by the executive.
• Atleast Bachelor degree in General Management, human resources (HR), English and/or other relevant areas.
• Strong computer literate in MS Office (Word, Excel, Power Point & other Office Suites).
• Experience in Adminitrative Assistant, Secretary and customer service is preffered.
• Excellent organizational, interpersonal, verbal and written communication skills.
• Good command in English.
• Intellectual curiosity, seeking opportunities to develop new skills.
• Flexibility, adaptability and the ability to work under tight deadlines or changing team & client needs.
• Client-focused, teamwork attitude & able to work in a flexible environment.
• Able to start immediately will be advantage * * *.

Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Provide information of card promotion.
• Perform a member card and gift voucher.
• Working 5 days/week.
• Able to work in shift time (divided into 3 shifts).
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

Experience:

1 year required

Skills:

Enthusiastic, Work Well Under Pressure, Teamwork, English, Arabic

Job type:

Full-time

• Provide excellent customer service.
• Attend client queries through phone calls and emails, by being proactive, courteous, friendly, and helpful.
• Ensure that all client requests, issues and complaints are resolved promptly and accurately, per defined policies, guidelines, terms and conditions.
• Promote goodwill when dealing with clients and internal sales teams, to maintain good client relationship, achieve high level of client satisfaction, and retain client loyalty.
• Act and suggest on improvement opportunities identified during daily work.
• Qualifications Service oriented and interested in the function of customer service.
• 1+ year experience in hotel reservation, hotel receptionist or call center business. Fresh Graduate also welcome.
• Good spoken and written in English and Arabic.
• Enthusiastic, self-motivated individual with excellent interpersonal skill and verbal / written communication skills.
• Excellent time management skills with the ability to work well under pressure in a fast-paced environment.
• Proactive, driving for result and teamwork spirit.
• University graduate or recognized diploma in a field of Hospitality and Tourist or any related field.
• Work based in Bangkok, Thailand.
• Able to work in shifts.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Skills:

Research, English

Job type:

Full-time

• Research and analyze tourist trend macro and micro level to identify targets and opportunities to increase tourist traffic to lead to tourist spending.
• Lead to identify overall strategies for acquiring new potential partners as well as maintaining positive relationships with existing partners to draw tourist traffic.
• Research and analyze related information to decide on strategic roadshows with budget plan and implementation plan.
• Design proper incentive scheme for tourist acquisition s partners.
• Maintain positive relationship with both public and private sectors such as the Tourism Authority of Thailand, Embassies, Foreign media, banks, etc., in order to expand the business to meet or exceed the goals of the Siam Piwat Group.
• Perform Budget planning and spending monitoring for own department.
• Work closely with Tourist spending team to identify opportunities for business growth, and area for improvement to drive the increase in tourist numbers as well as average spending per tourist.
• In charge of ATTA other Associations accounts in building & maintaining relationship to acquire tourist traffics to SPWG shopping malls.
• Lead, motivate and grow the team to perform to a high standard and be performance focused in order to ensure achievement of strategies and goals.
• Graduate Bachelor or Master Degree in Hotel & Tourism, and related parties.
• At least 5 years of working experience in Hotel and Tourism industry as sale, marketing or partnership functions.
• Good at establish relationships with Hotel and Tourism partners.
• Good at English communication, negotiable, communication and strategic thinking.
• Good command in Chinese would be a plus.
• Experience in managing a small team member.
• Having hotel connection is highly preferred.

Skills:

Japanese, English

Job type:

Full-time

• The challenge to contribute to a very ambitious strategic development of our Contact Centers activity.
• The opportunity to join a pioneer team in terms of innovation of the Call Center activity.
• The chance to work with our diverse team both in APAC and in Paris, as well as our global community of coordinators, creating memories and connecting people and cultures.
• Ongoing training, learning, and continuous growth of your expertise.
• Strong sense of belonging.
• Reporting to the Director of External Contact Centers Operations based in Paris, France, this position is responsible for managing daily Contact Center operations of our Japanese speaking markets.
• You will oversee both Customer Care and Reservation activities, monitor and manage the performance to ensure achievement of high service level and Quality standard across all channels.
• Performance Management.
• Monitor daily operations performance of our BPO.
• Analyze performance & SLAs on each activity, identifying areas for improvement, and collaborating on strategies to enhance service delivery.
• Quality Assurance.
• Manage and improve Quality delivered by each contact center, make sure that it s in line with Accor s quality standards.
• Conduct quality assessments and calibrations with our BPOs.
• Monitor the quality of services delivered by external contact centers, conducting regular audits and assessments to ensure adherence to service level agreements (SLAs) and maintaining the desired standards of customer experience.
• Process, Training and Development.
• Collaborate with contact center partners to identify opportunities for process enhancement, suggesting and implementing improvements that optimize workflows and elevate service quality.
• Enhance communication efficiency, ensure that all the information & processes are deployed in our centers, in an efficient manner, with high quality.
• Identify key areas of improvement in our centers, collaborate with internal stakeholders to provide necessary training & guidance & support, ensuring a consistent customer experience.
• Demonstrated experience (3 to 5 years) in client relationship management or operations within a contact center environment.
• Exceptional verbal and written communication skills to effectively convey expectations and feedback.
• Analytics and data driven problem solver, able to derive insights and drive production improvements.
• Ability to work on teams and in a multi-cultural environment.
• Familiarity with contact center operations, and customer service best practices.
• You are hands-on and enjoy getting into the heart of the matter.
• Excellent communication skills in Japanese and English are required (written, spoken, read); one of the 2 is native.
• Job based in Bangkok with up to 1 travel per quarter.
• We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
• Why work for Accor?.
• We are far more than a worldwide leader. We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us you can continue to explore limitless possibilities.
• Every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
• Do what you love, care for the world, dare to challenge the status quo!.
• Pay: Up to ฿90,000.00 per month.
• Operation/BPO Management: 2 years (Required).
• Japanese (Required).
• English (Required).

Skills:

Digital Marketing, Social media, SEO, English

Job type:

Full-time

• Strategic Planning: Develop and implement comprehensive marketing plans targeting tourists, focusing on seasonal trends and travel patterns. Identify key tourist demographics and create tailored marketing strategies to attract them to Big C locations.
• Digital Marketing Communication: Design and manage digital marketing campaigns across various platforms, including social media, search engines, email, and display advertising.
• Create engaging content for social media channels to promote Big C s offerings and a ...
• Utilize SEO and SEM strategies to increase online visibility and drive traffic to the Big C website and physical stores.
• Monitor and analyze the performance of digital campaigns using analytics tools, providing regular reports and actionable insights to optimize future efforts.
• Campaign Management: Design and execute multi-channel marketing campaigns. including digital, print, and experiential marketing, to promote Big C as a must-visit destination for tourists.
• Collaborate with internal teams to create promotional materials and content that highlight unique product offerings and in-store experiences.
• Partnership Development: Establish and maintain partnerships with local tourism boards, travel agencies, hotels, and tour operators to increase brand visibility.
• Coordinate with international tour operators to include Big C in travel itineraries and tourist guides.
• Event Coordination: Plan and manage events and in-store experiences that appeal to tourists, such as cultural festivals, product demonstrations, and exclusive shopping tours.
• Market Research and Analysis: Conduct market research to understand tourist behaviors, preferences, and trends.
• Analyze campaign performance and tourist footfall data to measure the effectiveness of marketing strategies and make data driven improvements.
• Bachelor s degree in Marketing, Tourism Management, Business Administration, or a related field.
• Have experience in marketing, preferably in the tourism or retail industry and strong understanding of tourism marketing and consumer behavior at least 5 Years.
• Previous experience in a retail environment, specifically with tourist-targeted marketing.
• Strong project management skills with the ability to handle multiple campaigns simultaneously.
• Advanced skills in content creation, including graphic design, video editing, and copywriting.
• Excellent communication and interpersonal skills.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in English and Mandarin Chinese.

Skills:

Energetic, Italian, English

Job type:

Full-time

• Greeting and seating guests.
• Answering phones and assisting where needed in the restaurant operation.
• Coordinating guest reservations.
• Communicating and building rapport with guests while providing above and beyond service to achieve maximum guest satisfaction.
• Confirm guest orders including any special needs or requests from the lounge server using the hotel s point-of-sales system; check completed orders with the guest s original order.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Work harmoniously and professionally with co-workers and supervisors.
• Communicate with guest and employees using a positive and clear speaking voice. Listen to understand requests respond with appropriate actions and provide accurate information.
• What You Will Bring.
• One to two years previous experience in Food & Beverage outlet.
• Well personality and well groomed.
• College education or equivalent experience;.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

1 year required

Skills:

Business Development, Pleasant Personality, Good Communication Skills, English

Job type:

Full-time

• Feasibility Study and understand basic P&L & CF estimation.
• Know the mechanism of the financial modeling and about the importance of assumptions in financial model.
• Provide some assumptions in reasonable level, sale price, sale progress rate, sales revenue in point of real cash flow, construction costs etc.
• Research & Analysis for potential project - Location & competitor Analysis.
• Overall Market Research & Reporting - Gather & summarize news articles and published reports on Macro economic environment and Property Market, recent trend of market, and other new opportunity.
• Ability to Estimate and advise on design and architectural aspects in compliance with laws and regulations in Thailand.
• Prepare and provide updates on project status and issues to business and management.
• Maintain effective interdepartmental relationships and courteous, effective relationships with external vendors and partners.
• Other Assignments..
• Bachelor s degree of Finance, Architect, Engineer, Economic or Others related.
• Minimum of 1-3 Years in strong experience in Development, Real Estate, Hotel, or credit.
• Fluent in English both written and spoken (TOEIC 600).
• Experience and good knowledge in Business Development.
• Proficient in using Microsoft Office.
• Pleasant personality and good relationship.
• Highly responsible and working under high pressure.

Experience:

3 years required

Skills:

Taxation, Accounting, ERP, Negotiation, Thai, English

Job type:

Full-time

• รับเอกสารวางบิล / ตรวจสอบความถูกต้องของเอกสารวางบิล- บันทึกตั้งหนี้เจ้าหนี้ / บันทึกภาษีซื้อ- บันทึกจ่ายชำระหนี้ / บันทึกรายการหักภาษี ณ ที่จ่าย.
• ดำเนินการนำส่งภาษีหัก ณ.ที่จ่าย (ยื่นแบบ ภงด.1,3,53,54)ประจำเดือน).
• สนับสนุนการลงบัญชีค่าใช้จ่ายทั่วไปของบริษัท.
• ลงบัญชีทรัพย์สิน, บัญชีเจ้าหนี้ โดยใช้ความรู้ด้านภาษี เช่นภาษีมูลค่าเพิ่ม, ภาษีซื้อเฉลี่ย ภาษีหัก ณ ที่จ่าย.
• ดำเนินกสนับสนุนคุมบัญชีค่าใช้จ่ายล่วงหน้า.
• สนับสนุนการบันทึกรายการปิดบัญชีประจำเดือน ปรับปรุงรายการบัญชี และกระทบยอดบัญชีประจำเดือน.
• สนับสนุนปิดบัญชีรายเดือนและรายปี ปิดงบและนำส่งงบการเงิน.
• วุฒิการศึกษาระดับปริญญาตรี สาขาบัญชี.
• มีความรู้และประสบการณ์ในงานบัญชีเจ้าหนี้ 3-5 ปี โดย มีความรู้ด้านภาษี เช่นภาษีมูลค่าเพิ่ม, ภาษีซื้อเฉลี่ย ภาษีหัก ณ ที่จ่าย.
• มีความสามารถในการใช้คอมพิวเตอร์โปรแกรมสำเร็จรูปได้ MS365 โดยเฉพาะ Excel,VLookup.
• มีความสามารถในการใช้โปรแกรม ERP โปรแกรมบัญชี Win-speed.
• มีความสามารถในการใช้ภาษาอังกฤษได้ระดับดี.
• มีทักษะในการสื่อสาร การเจรจาต่อรอง และการประสานงานกับบุคคลอื่นได้ดี.
• Company Benefits: Working Days Mon-Fri, 08.30 am.-5.30 pm.
• Attractive Performance Bonus 3mth++ variables.
• Provident Fund 4-6% base on service year.
• Co Saving and Scholarship.
• Life and Accident Insurance.
• OPD,Dental including dependant30,000 baht/year.
• IPD by insurance plan(AXA).
• Flexi Benefits including dependants 6,000 baht/year. eye glasses,fitness,massage,psycho therapist,vaccine,hotel for vacation,food court office.
• Medical Check up.
• OT, Allowances such as travelling.
• Training and Development Program.
• Company Activities, Company Trip Inbound and Outbound.
• Annual Leave start 8-15 days.
• Employer-Provided Funeral Benefits.
• Work Location: Siam Patumwan House, skywalk Near BTS National Stadium and Siam..

Skills:

English

Job type:

Full-time

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

Skills:

Able to work as a shift, Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

Skills:

Japanese, Arabic

Job type:

Full-time

• Working 5 days/week.
• Able to work in shift time (divided into 3 shifts).
• Bachelor's degree in Liberal Arts, Humanities in Major Japanese / Chinese / Arabic Language
• Good communication skills in both English (minimum TOEIC score of 550) and other languages
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years
• Good interpersonal skill and service mind (Consider from the good personality first)
• Have the skills in communication, coordination, as well as good problem solving
• Able to work in shift time.

Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Working 5 days/week.
• Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
• Structure of the company + Experience + Toeic Score.
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

Experience:

5 years required

Skills:

Problem Solving, English

Job type:

Full-time

• Collaborative style and a great team player.
• Strong customers focus and agile mind-set.
• Good written and oral communication skills with the ability to communicate effectively, succinctly and professionally at all levels.
• Operational excellence and ability to work under pressure with conflicting deadlines.
• Problem solving and judgement skills.
• Proficient in English language.
• Confidential, sensitivity and discretion in providing advice.
• Strong communication skills with the ability to influence and build strong working relationships through partnership at all levels, especially to the team and HR colleagues.
• High operational process excellence mindset and ability to work under pressure with conflicting deadlines.
• Excellent problem solving and judgement skills.
• Experience of working to tight deadlines and the ability to handle competing demands for service.
• Proficient in English language, any other languages are an advantage.
• Experience: Extensive experience and a thorough understanding of operational HR processes and practices.
• At least 5 years experience working as a specialist within HR Operations / HR Shared Services, in a multinational company.
• HR systems experience on transactions (ideally on Workday as HCM), case management system, and reporting.
• Solid understanding of the HR function and a generalist view.
• Previous experience on implementing HR projects.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Skills:

Tableau, Salesforce, Negotiation

Job type:

Full-time

• Performance management of the team and individual and regional targets across key business objectives.
• Assist and coach SPA Specialists in dedicated team and support development of frontline teams to develop their individual & strategic market action plans for the year. Support team/colleagues market visits and overall high-level negotiations as required.
• Hold regular team meetings to review performance to plans / targets and provide sour ...
• Share Regional/ Global information, communications with the team to ensure clarity and transparency of purpose at all times.
• Provide opportunities for team members to learn and share with each other their wins, losses & market intelligence in order to learn from each other.
• Set and manage succession plans for key positions in the team both internally and externally.
• Hold regular individual 1-2-1 meetings with team members and provide regular, ongoing feedback, coaching and support to guide and assist with the achievement of their plans & targets.
• Optimise budget and deployment to maximise profitable returns from the region.
• Provide support with individual's personal development needs to assist them to grow their skills, abilities, and competencies.
• Accountability 2 Strategic Business Development 20% Partner closely with Regional Director and Head office SPA team to strategic plan and execute initiative to grow SPA performance.
• Developing a clear plan to drive and effectively implement new strategic partnership programs across all key destinations, demanded products and growth opportunities.
• Launch new HBX products in market and support teams to develop ecosystem value proposition specifically FFE and joint Roiback SPA partnerships.
• Champion the use of the available tools (Mitra, Maxi-rooms, Tableau, Salesforce (SRM), Accelerate) to assist in thinking and acting strategically to drive commercial outcomes.
• Ensure training and support is provided on all soft skills and available business intelligence tools to wider teams.
• Align the work of the team with the work of the local sales teams in line with company integration plans.
• Successfully lead the unification and integrations plans for HBX Group during the coming 12 months.
• Accountability 3 Account Management 15% Participate and attend industry events; key hotelier events & meetings that require Area leadership representation to raise the status of the HBX brand in the region.
• Manage key chain stake holder relationships with top 20% of hotels driving 85% of our business.
• Hold quarterly supplier market workshops promoting our business and driving supplier engagement across the destination.
• Develop deep internal stakeholder relationship to effectively leverage support of broader organization.
• Skills Proven ability to lead and mentor a team towards successful outcomes.
• 5 years or more in a senior sourcing role within APAC.
• Exceptional ability to lead and succeed in high level negotiations.
• Experienced leader with proven ability to deliver results in a fast-paced environment.
• Proven ability to build high performing, high achieving teams.
• Proven ability to build strong internal and external relationships with individuals and partners using an open and consultative approach.
• Highly developed communication (both verbal and written) and presentation skills.
• Ability to demonstrate & teach others a partnership approach to negotiation and sales.
• IT proficiency including good working knowledge of Microsoft Office (with particular focus on manipulating data via Excel pivot) and Internet technologies.
• Solid experience and commercial knowledge of the travel & hospitality industries, key competitors, industry issues and related technology.
• Understanding of hotel revenue management and pricing.
• Knowledge in dynamic pricing and channel manager connectivity.
• Experience in working with 3rd party suppliers.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Skills:

Public Relations, Budgeting, Purchasing, English

Job type:

Full-time

• The Assistant Outlet Manager will support Manager of area in planning, organizing, controlling and directing the work of employees in the Restaurant or Bar, ensuring guest satisfaction.
• Maintains a working knowledge of food, wine, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Excellent product quality at a fair price and attend regular operational meeting to ensure effective coordinate and cooperation between departments.
• Maintain the concept and position of restaurant or bar in the community.
• Describe and ensure quality of all food items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for all meals period.
• Selecting, training, evaluate, lead, motivate, coach, and discipline all employees, within Restaurant or Bar to ensure that established cultural and core standards are met; long-range strategic planning for outlet operation.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• Provide knowledge and skill training to team both on the job and class room training.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• Attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Forecast workloads and arrange work schedules prepared accordingly to guest needed.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• One to two years previous experience as an Assistant Outlet Manager in Food & Beverage outlet.
• College education or equivalent experience;.
• Previous employment experience in a similar position with other luxury Hotels will be an added advantage;.
• Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• Requires reading, writing and oral proficiency in the English language.
• Requires a working knowledge of division operations as well as Four Seasons cultural and core standards, policies, and standard operating procedures. Working knowledge is generally learned on-the-job.
• Positive attitude with a generous and uplifting team approach.
• Ability to proactively anticipate and prioritize the needs of the guest.
• Energetic and professional approach to his/her craft.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Experience:

3 years required

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.
• Italian Restaurant Manager.
• At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya.
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.
• About Four Seasons.
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.
• What You Will Be Responsible For.
• Restaurant Manager who share a passion for excellence and who infuse enthusiasm into everything they do. The Restaurant Manager Plans, organizes, controls and directs the work of employees in the Hotel s All-Day or Fining Dining Restaurant while ensuring guest satisfaction. Candidates must have a firm knowledge of the local market and effective communication skills in both speaking and writing English.
• Train, evaluate, lead, motivate, coach, and discipline all employees, and supervisors to ensure that established cultural and core standards are met.
• Maintains a working knowledge of food, wines, spirits, cocktails.
• The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.
• The ability to work closely with the Assistant Director of Food & Beverage, Director of Food & Beverage, Executive Chef and Sous Chefs to design an effective menu and wine list while ensuring excellent product quality at a fair price and attend regular operational meetings to ensure effective coordination and cooperation between departments.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory and cash control.
• The ability to drive the departmental goals.
• Take an active role to meet the financial goals of the restaurant to meet the financial goals.
• Maintain the concept and position of the bar in the community.
• Maintain knowledge of competition and industry trends.
• Observe physical condition of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Work with the Head Bartender, Sommelier and DOFB to constantly develop wine/cocktail knowledge and service in line with bar concept.
• Oversee the restaurant schedule to ensure proper coverage for operations.
• Control and manage of OE inventories, breakages, requisitions.
• Requires ability to operate computer equipment and other food & beverage computer systems.
• What You Will Bring.
• We are looking for individuals who have a solid knowledge of operating a restaurant. The candidates must have good business acumen, a strong work ethic and people-management and facilitation skills. In addition the candidate must have strong leadership and interpersonal skills, are able to priorities and adapt to the changing needs of the operation.
• Ideally have a diploma / degree in hospitality or a vocational training in food & beverage.
• Minimum of two or three years experience working in a managerial capacity, experience in restaurant hotel operations or other luxury environment.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.

Skills:

Business Development, Negotiation, Teamwork, English

Job type:

Full-time

• Identify and target new potential and strategic partners.
• Build and tailor the right value proposition and product offering according to each partner needs.
• Work very closely with the Acquisition team to set-up the partner in our system and ensure effective and efficient conversion.
• Sign differentiation with existing partners Identify and target partners where there is potential business uplift via differentiated conditions tailored to each partner with a joint-value approach.
• Prioritize the hotels by the uplift potential value and work closely with commodity owner to align the approach externally.
• Understand the market landscape and trends to be able to present the right value proposition to the partner.
• Deep understanding of the SPA model (strategic partnership agreement) to be targeted as the ultimate differentiation.
• Negotiate differentiated conditions to ensure competitive advantages with key partners (Exclusive conditions, tailor contracting for key customers, SPA or SVC agreements, etc).
• Strategy implementation and delivery Implement and deploy the strategic plans agreed with the Regional Account developer Manager and aigned with the overall organizational goals and objectives.
• Work on strategic account planning by prioritising the right partner interactions at the right time.
• Deep understanding on customer needs, analyze competitor landscape and offerings as well as demand and potential conversion.
• Support the Ecosystem integration by tailoring the product offering to each partner's needs (Roiback, MKT products, Data, Insurance, etc).
• Product optimization via growth plans Understand the pipeline s potential and identify the key elements to improve the overall contracting quality that will drive the increase in conversion rate and materialize the hotel s or cluster's potential.
• Develop joint-plans with partners for long-term relationships.
• Identify key opportunities aligned with the partner s strategy to ensure growth (markets, lead times, volume growth in certain customer segments, etc).
• Collaboration Work very closely with the commodity, acquisition and differentiation teams towards mutual goals and objectives.
• Work closely with both teams on the transition of hotels and clusters to be moved to differentiated (strategic acquisitions, SPAs, etc)+.
• Work closely with the Direct channel specialists team to accelerate the Ecosystem deployment and new deals acquisition.
• Maintain close relationship with other account developer specialist to foster collaboration and best practice sharing.
• Work closely with other departments to ensure smooth operation (marketing, operations, commercial enablement hub, SPA specialists, commercial optimisation, competitiveness, etc).
• Tools & Processes adoption Ensure the usage and adoption levels of the company tools or processes agreed with team leader.
• Active participation in the usage of any new tool and process implemented as well as providing constructive feedback towards its constant improvement.
• Ensure continuity of the usage and adoption of tools and processes aligned with the company objectives.
• Collaborate with the decision on standarization across the region to ensure consistency and efficiency.
• Seemless transition Ensuring smooth transition when transferring a product to the diffeerntiated teams.
• Avoid business disruptions in the promise delivery to maintian customer trust and satisfaction.
• Effective communication between initial team within commodity and the differentiated team to transfer all relevant knowledge, insights, contacts and any necessary documentation.
• Identify and mitigate any potential risk associated to the transition.
• External relationships Develop and maintain relationships with external stakeholders, including customers and hotel partners.
• Support and set an example in front of the teams on a hotel consultative selling approach towards our key partners.
• Direct involvement in the negotiations, optimisation and acquisition with key strategic accounts in their region.
• Represent the company at industry events, conferences and trade shows.
• Requirements Capabilities: Market Expertise and Relationship Building: Demonstrate a deep understanding of the hotel landscape, build strong partnerships, and tailor solutions to meet individual hotel needs.
• Commercial Acumen and Negotiation Mastery: Master the negotiation process, structure optimal commercial agreements, and optimize the use of HBX' tools to drive business growth and profitability.
• Business Development and Planning: Identify new business opportunities, develop comprehensive business plans, and prioritize initiatives based on business fundamentals.
• Data-driven decision-making: Leverage data and insights to inform decision-making, optimize performance, and identify areas for improvement.
• Product and Revenue Management Expertise: Possess a deep understanding of Hotelbeds' product portfolio and hotel revenue management principles to optimize pricing and inventory strategies.
• Teamwork and Collaboration: Collaborate effectively with internal and external stakeholders, sharing knowledge and aligning efforts to achieve common goals.
• Agility and Adaptability: Demonstrate the ability to thrive in a dynamic environment, embrace change, and think creatively to overcome challenges.
• Experience: Previous experience in commercial roles with direct contact with clients.
• Previous experience in contracting and negotiation with customers.
• Excellent in English spoken and written.
• Account planning.
• Account Growth Plans.
• Qualifications Bachelor's or master s degree in business administration, Tourism Management or similar.
• Proficient level of English and any additional language would be a plus.
• You will have the opportunity to work for a company that is going through significant change in becoming the world s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
• As well as an attractive benefits package you will be able to work: Within an innovative, engaging and multicultural environment.
• Have the opportunity to build strong and lasting business relationships and friendships from around the world.
• Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.

Experience:

6 years required

Skills:

Negotiation, Procurement, Market Research, English

Job type:

Full-time

• Facilitate recruitment, negotiation, termination, and hiring of local resources in coordination with subcontractor HR departments.
• Stay abreast of local labor laws and advise project leadership on personnel manual and office protocols.
• Manage confidential records and ensure all HR internal controls are sound and in place.
• Monitor local staff and consultant recruitment processes, coordinating with subcontractors.
• Coordinate staff performance reviews, providing support, guidance, and coaching to complete goal setting and evaluations within deadlines.
• Assist in designing and communicating project health and safety guidelines and protocols.
• Design and coordinate staff onboarding processes, including coordination with subcontractor HR and IT departments.
• Develop, amend, and circulate job descriptions for local project positions.
• Facilitate employee benefits, ensuring insurance policies are in place and renewed annually. Provide guidance on approved vendors and reimbursement processes.
• Manage calendar invitations, holiday calendar, and communications.
• Oversee development of documents for F visa applications for SPP experts and their dependents, tracking expiry dates and mitigating risks of expiration or disallowance.
• Monitor security and communications with the local team.
• Supervise office operations and administration.
• Lead facility management, ensuring the building meets Fire, Health, and Safety requirements.
• Procurement and Asset Management:Identify procurement needs and develop strategic procurement planning systems, providing budget inputs.
• Manage vendor relationships and procurement of services and goods in accordance with USAID rules and regulations.
• Oversee competitive bidding, proposal evaluation, assessment of quotations, and vendor selection processes, ensuring proper documentation.
• Manage procurement of local services and goods, including drafting requests for proposals/quotes, analyzing proposals, and negotiating subcontracts in coordination with technical staff.
• Participate in continuous improvement of procurement processes, procedures, and systems, coordinating with other departments, Deloitte, and project teams.
• Lead full life cycle of procurement activities, including SOW development, defining specifications, market research, technical evaluations, price analysis, vendor negotiations, and selection.
• Design internal control systems for equipment and procurements.
• Supervise subcontractor and vendor performance, management, and internal procedures.
• Coordinate with the finance team on subcontractor tracking, recurring payments, and keeping vendors active in the system.
• Monitor compliance and performance of local grantees in close coordination with the technical team.
• Manage services and supplies for trainings, workshops, seminars, events, and field visits in accordance with the work plan.
• Oversee Purchase Request Forms for planned expenditures.
• Security:Inform project security decisions for project leadership and liaise with home office Security Management team when needed.
• Advise on and liaise with Finance Manager, DCOP, and Home Office regarding COVID-19 risk mitigation measures, procurements, travel restrictions, and remote work arrangements.
• Assess counterpart and subcontractor working environments to inform project policies regarding work arrangements.
• Develop and implement contingency and evacuation planning in the event of health or security emergencies.
• Monitor and implement security policies and procedures to ensure compliance and training.
• Client Delivery and Technical Assistance:Monitor and supervise local subcontractor performance of technical assistance to counterparts.
• Coordinate logistics to support project activities with counterparts.
• Support Grants management process.
• Provide backup for critical tasks for DCOP during leave or sick time, potentially involving cross-cutting areas such as Monitoring, Evaluation and Learning, Gender Equality and Social Inclusion, or Communications.
• Travel and Transport Coordination:Manage travel arrangements (hotel, airport pick-up, etc.), ensuring necessary logistics and travel insurance are in place.
• Prepare international travel approvals, manage supporting documentation, mobility clearance, e-country travel clearances, and maintain emergency contact information.
• Design and review travel-related policies and procedures, such as event-specific information packets and project deployment guides.
• Oversee tracking and inventory of fuel management and vehicle logs if applicable.
• Act as primary relationship manager and supervisor for vehicle providers and drivers if applicable.
• Manage relationships with travel agents, ensuring compliance with federal travel rules and regulations.
• Manage relationships with hotels for STTA travel and project events.
• Oversee procurement of travel, transport, and event management.
• Manage full life cycle of visa renewal processes for expatriate staff.
• Coordinate with Thai government counterparts on access/entry requirements, visa processing, clearances for study tours, and other administrative requirements.
• Ensure project compliance with local laws, including timely filing with local government on visas, TICA registration, and other compliance and legal items.
• Provide ongoing oversight to project staff for travel, events, and related logistics.
• Office and Facilities Management:Lead office procurement processes and liaise with Deloitte support teams as applicable.
• Maintain office efficiency by planning and implementing office operations, systems, layouts, and equipment procurement.
• Design and implement office policies by coordinating with project leadership to establish standards and procedures, including filing and documentation.
• Ensure a positive working environment and respond to project staff inquiries and complaints.
• Manage quality control and timely repairs and maintenance of office equipment and assets.
• Manage and monitor contracts for vendors, including creation, execution, and analysis.
• Conduct periodic inspections of equipment and asset inventory.
• Administration and Facilities Management:Ensure all office supplies are in place and available at the right time and place.
• Manage vendors and maintenance contracts related to generators, air purifiers, ACs, plumbing, electricity, and janitorial services.
• Coordinate quality control and timely repairs and maintenance of office equipment and assets.
• Manage contracts for vendors, including creation, execution, and analysis.
• Develop and implement effective administrative systems, such as record management and analysis of office maintenance and supply expenditures.
• Ensure desks and spaces are properly equipped and prepared for new or short-term staff.
• Coordinate re-arrangement of furniture as needed.
• Coordinate with the Service Office Community Manager regarding any issues on behalf of the project team and escalate issues requiring further management intervention.
• Manage reservations for meeting rooms, team lunches and dinners, and trainings.
• Enough about us, let's talk about you If you are someone with:Fluent in written and spoken Thai.
• Professional level of written and spoken English.
• Bachelor s Degree in related discipline required; Master s Preferred.
• Minimum 6 years work experience required in similar or progressive roles.
• Strong knowledge and background in US government or other donor contracting procurement procedures preferred.
• Knowledge of US government or other donor travel regulations preferred.
• Experience with office management, event management, security, or administration.
• Experience working in procurement and administration within the donor-contractor industry; USAID or US Government experience is strongly preferred.
• Team player, willing to take direction from leadership and work well with others.
• Service-oriented to support technical delivery of the program.
• Strong organizational skills.
• Sound computer skills including knowledge of Microsoft Office applications, particularly Word, Excel, and MS PowerPoint.
• Strong communication and writing skills.
• Flexible and adaptive personality with strong interpersonal skills.
• Experience with donor project start-up and closeout, and asset management strongly preferred.
• Next Steps So what are you waiting for? Join the winning team now. Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. #LI-GN Requisition ID: 107451In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

1 year required

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Accountable for meeting individual (KPIs) and team goals.
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager.
• MUST have good command of spoken and written ENGLISH language and be a Native Thai.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Willing to work on rotating shifts (8:00 AM - 11:00 PM including weekends and public holidays).
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• At least 1 year of working experience in the related field would be desirable although fresh graduates are welcomed to apply.
• Minimum typing speed of 35 words per minute.
• English proficiency test such as TOEIC score 700 and above.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.