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for keyword guest service representative
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apply job Four Seasons Hotel Bangkok 1
apply job Four Seasons Hotel Bangkok 1

Job type:

Full-time

Salary:

negotiable

  • Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
3 days ago
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Send me latest jobs forguest service representative
Guest Service Representative - General Job Description and duties.
Overview:
A Guest Service Representative is responsible for providing excellent customer service to guests in a hotel, resort, or other hospitality setting. They are the first point of contact for guests and are expected to be knowledgeable about the services and amenities offered by the establishment. Guest Service Representatives must be friendly, professional, and helpful in order to ensure a positive guest experience.

Common Responsibilities:
• Greet and welcome guests
• Answer questions and address complaints
• Provide information about services and amenities
• Process payments and check guests in and out
• Ensure guest satisfaction
• Maintain a clean and organized work area
• Follow safety and security procedures
• Monitor guest activity and alert management of any issues
• Assist with other duties as needed
  • 1