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Skills:

Quality Assurance, Assurance, Javascript

Job type:

Full-time

• Architecting and developing high-performance, cross-platform web applications.
• Leading the design and implementation of Backend-for-Frontend (BFF) services.
• Establishing and enforcing best practices for front-end testing and quality assurance.
• Driving initiatives to optimize Core Web Vitals and overall application performance.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in engineering roles.
• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying on the cutting-edge of technological improvements and open source advancement.
• Advanced proficiency in modern JavaScript frameworks and state management solutions.
• Deep understanding of cross-platform development challenges and solutions.
• Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture.
• Expert-level knowledge of front-end testing methodologies, tools, and best practices.
• Proven track record of optimizing applications for Core Web Vitals and web performance.
• Strong understanding of web security, accessibility standards, and SEO best practices.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• A Master's or Ph.D. in a technical field.
• Deep understanding of React and state managers (Redux, Zustand, Valtio).
• Experience with C# and.Net Core.
• Experience with Kotlin or other JVM languages.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Quality Assurance, Assurance, Javascript

Job type:

Full-time

• Architecting and developing high-performance, cross-platform web applications.
• Leading the design and implementation of Backend-for-Frontend (BFF) services.
• Establishing and enforcing best practices for front-end testing and quality assurance.
• Driving initiatives to optimize Core Web Vitals and overall application performance.
• Owning a big chunk of Agoda's system all the way from the north-star & vision down to the bytecode level.
• Enabling impactful collaboration and cross-team projects on big projects, making a dent in the quality of our services, code & architecture.
• Providing thoughtful feedback, nurture an inclusive engineering environment, and champion engineering fundamentals. Bring out the best from your fellow engineers.
• Identifying and implementing opportunities for optimization across the technology stack, focusing on cost, efficiency, velocity & dev happiness.
• Exhibiting technical leadership throughout the broader organization, conveying complex technical trade-offs to non-techies such as business owners & C-suite executives.
• Overall experience of 10+ years in engineering roles.
• Proven hands-on experience with owning production services with significant impact on design, development, deployment, monitoring & evolution.
• Curiosity, staying on the cutting-edge of technological improvements and open source advancement.
• Advanced proficiency in modern JavaScript frameworks and state management solutions.
• Deep understanding of cross-platform development challenges and solutions.
• Extensive experience with Backend-for-Frontend (BFF) patterns and micro-frontend architecture.
• Expert-level knowledge of front-end testing methodologies, tools, and best practices.
• Proven track record of optimizing applications for Core Web Vitals and web performance.
• Strong understanding of web security, accessibility standards, and SEO best practices.
• Can perform deep research & take decisions on complex projects. Can easily toggle between running as a lone wolf and also works great as part of a pack.
• Strong communication skills, with the ability to explain complex technical details to stakeholders at all levels.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• A Master's or Ph.D. in a technical field.
• Deep understanding of React and state managers (Redux, Zustand, Valtio).
• Experience with C# and.Net Core.
• Experience with Kotlin or other JVM languages.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

3 years required

Skills:

Software Development, Javascript, TypeScript

Job type:

Full-time

• Lead the design and development of highly distributed, large-scale front-end applications.
• Drive collaboration with product managers, product designers, and engineers to design, implement, and improve scalable applications and services.
• Serve as a front-end expert on large-scale projects, providing technical guidance and mentorship.
• Hands-on development of proof of concepts and evaluation of new technologies.
• Implement technical, strategic decisions in cross-functional teams.
• Leading in building a culture that optimizes applications using best practices for performance.
• Maintaining coding standards and staying up-to-date to industry and technology development.
• Part of strategic discussion relating to Agoda's future technology directions and development practices.
• Contribute to the professional development of the team.
• 10+ years of software development experience in building large scale web application, with a minimum of 3 years in a Tech Lead role.
• Proven experience designing, building, improving, and operating high-performance, scalable front-end systems.
• Extensive experience with client-side technologies & modern frameworks (e.g., Javascript, Typescript, React).
• Eager to work in multiple programming languages and frameworks, constantly striving to raise technical excellence.
• Experience mentoring and growing Senior and Staff engineers through thorough and convincing communication.
• Provides technical direction within and across groups by leading projects and building systems with company-wide impact.
• Strong understanding of the business and how their systems impact the bottom line; able to redirect the team based on business priorities.
• Constantly read and learn, moving Agoda forward technically, influencing other teams, and proactively improving others.
• Knowledge of physical architecture at scale, building resilience and highly available solutions.
• Strong experience in all aspects of client-side performance optimization.
• Proficiency in modern coding and design practices. For example, Clean Code, SOLID principals, and TDD.
• Knowledge of back-end technologies and how they integrate with front-end systems.
• This position is based in Bangkok, Thailand (Relocation Provided).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

2 years required

Job type:

Full-time

• Manages the activities at the Front Desk during the overnight shift. Directs staff. Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.
• Frequently tours the hotel and monitors the activities of all other departments at least twice per shift. Monitors their activities to assure that standards are being met, staff is being supported and guest needs are being met. Takes corrective actions if necessary.
• Personally handles all guest relocations according to established guidelines.
• Resolves customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in all channels in an accurate and timely manner. Interaction with guest will be in person and by phone.
• Reviews late arrivals, next day early arrivals and departures to plan for the next day s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
• Trains, develops and manages the performance of direct subordinates to ensure the efficient running of front office operations.
• Maximizes hotel revenue by controlling room inventory, group blocking, packages, up selling and reinforcing the late charge policy to maximize REVPAR.
• During sell out nights, deals with overbooking situations in the most professional and diplomatic matter in order to keep to a minimum level the degree of dissatisfaction of guests inconvenienced by the situation.
• Assures that all financial and credit procedures are followed. When taking a shift at the desk, follows up on credit problems. Reviews all paid-outs, rebates, Petty Cash disbursements and Direct Billings. Checks cashiers work at end of shift to ensure all transactions are reconciled with proper approvals and endorsements.
• Takes action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.
• Checks guest in and out in an efficient and friendly manner, using guest name whenever possible.
• Assures that guest is assigned type of room requested and the correct rate is charged.
• Arranges for luggage to be delivered to guest room. Issues correct keys to the guest. Checks out guest at end of stay. Ascertains guest satisfaction, collects keys, posts late charges and presents bill to guest. Settles bill accurately through credit card or cash transaction.
• Utilizes a variety of computer systems to check guests in and out, run daily reports, run night audit reports, and select and block rooms for arriving guests.
• Complies with Four Seasons Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook.
• Works harmoniously and professionally with co-workers and supervisors.
• Checks Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to People & Culture team when they are not. Acts as a liaison for overnight shift with the People & Culture team.
• Assists with responsibilities and duties as required throughout the hotel.
• Reports all guest complaints, relevant incidents and matters that need to be followed up the next day to Front Office Manager, to ensure consistency and guest satisfaction.
• Provides basic trouble-shooting support for in-room services such as Internet, TV movies, games, and Web service.
• Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
• Works closely with Security Staff to handle any guest emergency or safety concerns.
• Performs any other duties as assigned to him/her by management.
• Candidates must have a firm knowledge of hotel operations and must have 2 - 5 years of experience in Management in Rooms Division. Candidates must speak read and write Thai as well as being fluent in English. Must have the right to work in Thailand.
• Visa and Work Permit sponsorship is not available for the role. Only successful candidates will be contacted.
• Join Our Team.
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will .
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you.
• Be part of a cohesive team with opportunities to learn, grow and develop.
• Have the opportunity to engage in diverse and challenging work.
• Derive a sense of pride in work well done.
• Be recognized for excellence.