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Skills:

SAP, Compliance, Project Management

Job type:

Full-time

• Bachelor s degree in computer engineering, Computer Science or a relevant field; certifications in SAP or specific SAP applications are advantageous.
• Proven experience in the management, optimization, and support of enterprise-level SAP applications.
• Strong technical knowledge of SAP applications, integration technologies, and best practices.
• Proficiency in SAP application security measures, compliance requirements, and data protection.
• Excellent problem-solving skills and the ability to diagnose and resolve complex SAP application-related issues.
• Effective communication and interpersonal skills for collaboration with cross-functional teams and end-users.
• Detail-oriented with a commitment to documentation and best practices.
• Ability to adapt to evolving technology trends and maintain a proactive approach to SAP application management and optimization.
• Project management skills for executing SAP application-related initiatives.
• The Enterprise Application Specialist for SAP role is integral in maintaining and enhancing the performance, functionality, and security of SAP applications, fostering business process efficiency, delivering value to the organization, and serving as the primary contact for SAP-related escalations from functional teams.
• ROLE & RESPONSIBILITY.
• Application Management: Oversee the administration, configuration, and maintenance of enterprise-level SAP applications through SAP Basis and SAP Functional team to ensure their availability and reliability.
• Integration and Interoperability: Facilitate the integration of SAP applications with other systems, enabling data flow and process automation across the organization while ensuring compatibility with existing systems.
• Application Enhancement: Collaborate with business units to identify opportunities for improving SAP application functionality, streamlining processes, and enhancing user experience.
• Vendor Relations: Engage with SAP application vendors and suppliers, manage relationships, and negotiate contracts to ensure the efficient operation of SAP software solutions.
• User Support: Provide technical support and issue resolution for end-users, working to resolve SAP application-related problems promptly and efficiently.
• Security and Compliance: Implement and maintain security measures to protect sensitive data within SAP applications, ensuring compliance with industry regulations and internal policies.
• Documentation and Training: Create and maintain comprehensive documentation of SAP application configurations and procedures. Develop and deliver training programs to empower users and maximize the value of SAP applications.
• Performance Monitoring: Continuously monitor SAP application performance, diagnose and address issues, and optimize resource utilization to improve overall efficiency.
• ROLE & RESPONSIBILITY.
• Upgrades and Patch Management: Plan and execute SAP software upgrades and patches, ensuring applications remain up-to-date with the latest features, enhancements, and security fixes.
• Change Management: Manage changes to SAP applications, assess their impact on business processes, and ensure smooth transitions while minimizing disruptions.
• Business Continuity: Implement and maintain business continuity and disaster recovery plans for critical SAP applications to minimize downtime.
• Reporting and Analytics: Generate and analyze data and reports to identify trends, bottlenecks, and opportunities for improvement in SAP application performance and usage.
• Focal Point for Escalations: Act as the focal point for SAP-related escalations from functional teams, coordinating issue resolution and communication to minimize disruptions and ensure smooth operations.

Skills:

Compliance, Contracts, Accounting

Job type:

Full-time

• Serve as the main contact for banks, managing relationships and coordinating loan drawdowns with accurate documentation.
• Monitor loan facilities to ensure compliance with terms and repayment schedules.
• Manage cash flow, prepare liquidity reports, and track loan utilization and balances.
• Process payments, manage sub-cash, perform bank reconciliations, and handle exchange rate contracts.
• Maintain office documents, supplier lists, and support accounting tasks.
• Prepare and submit regulatory reports.
• Bachelor's degree in Finance or Accounting.
• 5+ years of experience in finance or related fields.
• Expertise in treasury and payment processes.
• Advanced Excel skills (Pivot, VLOOKUP).
• Strong communication, relationship-building, and problem-solving abilities.
• Skilled in decision-making, time management, and meeting deadlines.
• Detail-oriented, multitasker with a proactive learning attitude.

Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Skills:

Compliance, Data Analysis, Power BI

Job type:

Full-time

• Build and maintain an HR data repository tailored to the food business under ThaiBev group, focusing on metrics critical to food operations, such as labor productivity, turnover by location, and shift coverage efficiency.
• Ensure data integrity and compliance with industry-specific labor regulations, maintaining a transparent and accurate source of HR information.
• Collaborate with operations teams to integrate labor data from multiple food business units, enabling holistic insights across various branches and regions.
• Assist HR Line Manager on Strategic HR Analytics for Workforce OptimizationConduct data analysis on staffing patterns, turnover rates, and workforce efficiency to identify optimization opportunities aligned with food business cycles.
• Use predictive analytics to anticipate workforce needs for peak and off-peak seasons, aiding in proactive staffing and cost control with operation team to centralization.
• Assist on Commercial Structure and Labor Cost Management for Food OperationsAnalyze labor costs relative to revenue and operational efficiency within different food outlets, providing insights to optimize staffing while maximizing profitability.
• Support the development of labor cost budgets that align with product pricing and sales targets in the food sector, helping maintain competitive yet profitable operations.
• Generate regular reports on labor cost performance against targets, identifying areas for improvement and enabling business leaders to adjust strategy as needed.
• Be Leader on developing Power BI Development for Real-Time Food Business InsightsDesign and deploy Power BI dashboards specific to food operations, offering real-time insights on key metrics like labor costs, staffing levels, and turnover rates across outlets.
• Collaborate with senior leaders in the food division to customize dashboards, highlighting KPIs that impact food production, service speed, and customer satisfaction.
• Continuously update Power BI capabilities to provide comprehensive, up-to-date views on HR metrics essential to food business strategy.
• 3+ years of experience in analytics, data management not specific in HR experience.
• Demonstrated proficiency in Power BI development and advanced Excel skills, including VBA, macros, and pivot tables.
• Prior experience in labor cost analysis, commercial structure evaluation.
• Contact Information:-.
• Oishi Group Public Company Limited.
• CW Tower, No.90. Ratchadapisek Road, Huai Khwang, Bangkok.

Skills:

Teamwork, Labor law

Job type:

Full-time

• To proactively provide individual employee coaching and guidance on career development, based on a strong understanding of a person s interests and aspirations and knowledge of Accenture s business.
• To provide personalized employee support connect people to projects, coach people on best fit roles, balance career goals and business priorities.
• To have honest and transparent conversations, with compassion and empathy to help people grow, keeping both personal and key practice priorities at the forefront.
• To work closely with your Practice Lead to understand our business/practice strategy and current performance and use that knowledge as you coach your people.
• To work with our HR team to understand talent priorities and talent programs and make employees aware of specific opportunities.
• To proactively work with employees to ensure business-critical employee information is up to date and accurate.
• To work with the Employee Experience to coordinate the Employee Experience in the practice, including engagement, feedback, coaching and learning.
• To work with Inclusion & Diversity to develop and execute strategies and actions to achieve I&D objectives and measure the results and key trends in the practice.
• Minimum of 5 years of HR Business Partnering or HR Generalist experience in a fast-paced and dynamic environment.
• Good communication and relationship management skills.
• Collaborative, able to work across organizational entities and build and maintain strong networks.
• Advocate for inclusion and diversity with demonstrated leadership, teamwork and collaboration in a professional setting.
• Proficient understanding of Thai labor law.

Job type:

Full-time

• Date: 15 Dec 2024 Location: Chonburi, Sriracha (ชลบุรี), Thailand, 20230
• EXPERIENCE.
• The Endpoint Solution Specialist is a pivotal member of our IT team responsible for the design, implementation, and maintenance of endpoint solutions, ensuring the reliability, security, and optimal performance of endpoint devices across our organization. This role involves staying at the forefront of technology trends and best practices to deliver state-of-the-art endpoint solutions that meet the evolving needs of o ...
• EDUCATION.
• Bachelor's degree in a relevant field; certifications in endpoint management and security are advantageous.
• Proven experience in endpoint solution design, implementation, and support for both Windows and Mac environments, utilizing desktop management tools.
• Strong technical knowledge of endpoint hardware and software, security protocols, and best practices on both Windows and Mac platforms, with proficiency in desktop management tools.
• Excellent problem-solving and troubleshooting skills.
• Effective communication and interpersonal abilities.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a cross-functional team environment.
• Project management skills for executing endpoint-related initiatives.
• The Endpoint Solution Specialist role is integral to ensuring the reliability, security, and performance of endpoint devices within our organization, encompassing both Windows and Mac environments. This position requires a blend of technical expertise, security awareness, and a commitment to delivering superior endpoint solutions to support our business operations effectively on both platforms.
• ROLE & RESPONSIBILITY.
• Software Rollout and Patch Management: Plan and execute mass software rollouts, updates, and patches to ensure all endpoint devices are up-to-date with the latest applications and security fixes for both Windows and Mac platforms, using desktop management tools.
• Endpoint Performance Optimization: Monitor and optimize endpoint device performance on both Windows and Mac systems, identifying and addressing bottlenecks and performance issues with the assistance of desktop management tools.
• Vendor Management: Engage with technology vendors and suppliers to evaluate and select endpoint solutions for Windows and Mac environments, negotiate contracts, and manage vendor relationships effectively, including assessing the compatibility of desktop management tools.
• Technical Escalation Support: Provide technical escalation support to the IT Support team, assisting in resolving complex endpoint-related issues and guiding junior team members when needed.
• Documentation and Training: Maintain comprehensive documentation of endpoint configurations and procedures for both Windows and Mac systems, including the utilization of desktop management tools. Develop and deliver training programs for end-users on both platforms to maximize productivity and minimize disruptions.
• Endpoint Inventory Management: Oversee endpoint inventory, ensuring accurate records of hardware and software assets for both Windows and Mac systems, aided by desktop management tools. Manage hardware procurement and disposal processes.
• Continuous Improvement: Stay updated on industry trends and emerging technologies related to endpoint solutions on both Windows and Mac platforms, leveraging desktop management tools. Propose and implement enhancements to improve the reliability and efficiency of endpoint management for both environments.
• ROLE & RESPONSIBILITY.
• Endpoint Solution Design: Collaborate with stakeholders to design and architect endpoint solutions for various devices, including PCs (both Windows and Mac), notebooks, mobile devices, tablets, and printers, ensuring they align with business requirements and security standards.
• Endpoint Security: Implement robust security measures to safeguard endpoint devices against cyber threats, including malware, ransomware, and data breaches, on both Windows and Mac platforms. Regularly update and patch endpoint security software.
• Endpoint Configuration Management: Develop and maintain standardized configurations for endpoint devices across both Windows and Mac environments, ensuring consistency and compliance with organizational policies, leveraging desktop management tools.
• End-User Support: Provide technical support to end-users for endpoint-related issues on both Windows and Mac systems, troubleshoot hardware and software problems, and facilitate quick resolution.

Experience:

3 years required

Skills:

Research, Automation, Public Relations, English

Job type:

Full-time

• Lead Generation: Design, implement, and manage lead generation campaigns for both inbound and outbound efforts.
• Conduct initial qualification calls to assess lead quality and assign them appropriately for follow-up.
• Build and maintain a lead database through targeted outreach and research.
• Generate and qualify leads using methods such as cold calling, email campaigns, and other outreach strategies.
• Develop and refine lead nurture programs to improve conversion rates.
• Collaboration: Partner with sales, marketing, and product teams to plan and optimize lead flow processes.
• Facilitate the seamless handoff of leads from marketing to sales for further engagement.
• Collaborate with content, campaign, and product teams to ensure alignment and consistency across strategies.
• Campaign Optimization & Analytics: Monitor and report on lead generation KPIs and campaign performance metrics.
• Provide data-driven recommendations to enhance campaign success and conversion efficiency.
• Manage and optimize marketing automation tools for improved tracking and reporting.
• Track and report on marketing campaign performance and lead generation activities.
• Bachelor s or Master s Degree in Marketing, Business Administration, Public Relations or relevant fields.
• Minimum of 3 years in B2B demand generation, preferably in the tech or IT sector.
• Strong understanding of lead qualification processes, sales cycles, and funnel management.
• Proficiency in CRM systems (e.g., Pipedrive) and marketing automation platforms.
• Experience in lead scoring, nurturing, and database management.
• Analytical mindset with the ability to prioritize tasks effectively.
• Proven ability to work effectively with cross-functional teams, including sales, content, campaign, and product teams.
• Excellent phone and email communication skills in both Thai and English.
• Hybrid work, able to track and monitor oneself.

Job type:

Full-time

• ตัวแทนบริษัทในการบริหารจัดการ การกำกับดูแลของ กสทช. ให้เกิดประโยชน์กับบริษัท
• กำหนดแนวทางในการออกระเบียบ แนวปฎิบัติที่เหมาะสมกับการดำเนินธุรกิจของบริษัท
• สร้างเสริมความสัมพันธ์อันดีกับ กสทช. เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจสร้างเสริมความสัมพันธ์อันดีกับ หน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท เพื่อให้เกิดประโยชน์กับการดำเนินธุรกิจ
• ส่งเสริม แผนงานของบริษัทฯ ให้สามารถดำเนินการได้อย่างสอดคล้องกับหน่วยงานภาครัฐที่เกี่ยวข้องกับธุรกิจบริษัท.
• วุฒิการศึกษา ปริญญาตรีขึ้นไป สาขาการบริหาร, การจัดการ, นิติศาสตร์, รัฐศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง
• สามารถปฎิบัติงานนอกสถานที่ได้, เดินทางต่างจังหวัดได้
• มีบุคลิกที่ดี สามารถแก้ปัญหาเฉพาะหน้าได้ดี มีไหวพริบปฎิภาณ
• หากมีประสบการณ์ติดต่อหน่วยงานราชการ, Marketing, Business Development จะพิจารณาเป็นพิเศษ.

Experience:

3 years required

Job type:

Full-time

• สนับสนุนสาขาในการหาลูกค้าฝากเงิน SME รายใหม่.
• ชี้เป้าหมายสำหรับลูกค้า SME - ติดตามความคืบหน้าของแผนการขาย.
• เป็นผู้เชี่ยวชาญผลิตภัณฑ์เพื่อสนับสนุนทีมสาขา.
• ลงพื้นที่ให้การสนับสนุนทั้งในกรุงเทพฯ และต่างจังหวัด หมายเหตุ.
• หมายเหตุ: ธนาคารมีความจำเป็นจะต้องดำเนินการตรวจสอบและเก็บข้อมูลประวัติอาชญากรรมของผู้สมัครในตำแหน่งงานนี้ เพื่อตรวจสอบคุณสมบัติหรือลักษณะต้องห้ามตามนโยบายของธนาคา.
• สำเร็จการศึกษาระดับปริญญาตรีขึ้นไปในสาขาบริหารธุรกิจ, การเงิน, เศรษฐศาสตร์ หรือสาขาอื่นที่เกี่ยวข้อง.
• มีประสบการณ์งานขายอย่างน้อย 3 ปี หากมีประสบการณ์ด้านงานธนาคารจะได้รับการพิจารณาเป็นพิเศษ.
• มีประสบการณ์ในการดูแลลูกค้า SME จะได้รับการพิจารณาเป็นพิเศษ.
• มีความเข้าใจพฤติกรรมของลูกค้า SME.

Skills:

Procurement

Job type:

Full-time

• Design & Develop solution to cover all required FBB & WIFI core network area and fulfill business and service requirement for Consumer, SME, Enterprise & FMC.
• Determine cost structure and propose best practice investment efficiency and control investment within assigned annual budget.
• Engage in exploration on new technology FBB & WIFI core network, data center and IT related system, which can lead to fulfill business requirements, evaluation and short listed for future procurement.
• Design and Develop network planning and operation tool to digitalize planning & operation process.
• Bachelor or higher degree in Computer, IT, or Telecom Engineering.
• At least 3-10 years experience in Mobile operator, Broadband network company especially in core network domain.
• Strong knowledge in Core Network (MPLS, BNG, DPI,CGN, DHCP, AAA) & IT System Infrastructure (Switch, Load Balance, Firewall/WAF, Server, Storage) Design/Planning.

Skills:

Assurance, Compliance, Problem Solving, Data Analysis

Job type:

Full-time

• Perform effective quality assurance (QA) process to monitor Identify opportunity for service quality improvement of all team within Operations and deliver practical solutions and methodologies to solve complex business issue.
• Record the to-do list and result of recommended actions to the follow up document to ensure that all agreed actions per auditor's recommendations or compliance's review will be finished at agreed timeline.
• Establish analysis report for the technical review and the progress of technical com ...
• Analyze and inspects problems in daily production; raises problem investigate report to concerned parties with recommended actions.
• Work closely with cross functional teams to address quality-related issues and drive continuous improvement initiatives.
• Monitor the performance of service delivery and develop set of strategic improvement action to turn weakness to strength.
• Assist in business process improvement and process design to achieve business goals by coaching, brushing up or update training classes.
• Identify areas for improvement in processes, procedures, and systems to enhance quality, efficiency, and effectiveness. This involves implementing new quality control measures, refining existing processes, or introducing new technologies.
• Perform effective quality assurance (QA) process to monitor underwriting, policy services, and claims quality to align with the target action plan.
• Evaluate potential fraud indicators and the impact of current fraud trends and make recommendations as to appropriate mitigation.
• Conduct investigations into allegations of fraud, waste or abuse committed by clients against our company.
• Monitor and inspect processes, and services to ensure they meet predefined quality standards.

Skills:

Social media, Analytical Thinking, Leadership Skill, Good Communication Skills

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Define and deliver a roadmap that delivers a consistent target customer experience across touchpoints and business processes.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops, etc.
• Ensure that the amount of effort spent by customers in their interactions with FWD and its partners is significantly and measurably reduced, to improve both experience and lower cost to serve.

Experience:

2 years required

Skills:

Business Development, Market Analysis, Analytical Thinking, Problem Solving, Good Communication Skills, Thai, English

Job type:

Full-time

• Analyze market trends, retailer behavior, and industry activities to identify growth opportunities and recommend adjustments to trade engagement strategies.
• Prepare detailed reports on market conditions and industry analysis..
• Develop and implement programs and campaigns based on insights to drive sales and enhance brand visibility with our trade partners.
• Collaborate with internal and external stakeholders to ensure successful program execution and alignment with company objectives.
• Create performance metrics, track effectiveness, monitor performance, and provide feedback to adjust and optimize programs as needed.
• Conduct pre and post-analysis based on retailer feedback to measure program success..
• Contribute to the development and implementation of trade engagement plans and strategies, collaborating with commercial stakeholders to align them with company goals..
• Degree in Marketing, Business Administration, or a related field.
• Minimum 2 years of experience in trade marketing, sales, or a related role, preferably in FMCG.
• Strong analytical skills and ability to interpret market data.
• Excellent communication and interpersonal skills for building and maintaining trade partner relationships.
• Creative thinking and problem-solving abilities for innovative trade program strategies.
• Knowledge of sales fundamentals, commercial resource deployment, and trade and consumer frameworks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Power BI).
• Proficiency in English and Thai (both written and spoken)..
• What we offer.
• Seize the freedom to define your future and ours. We ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone s contribution is respected; collaborate with some of the world s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business - our staggering size and scale provide endless opportunities to progress.

Skills:

Analytical Thinking, Problem Solving, Data Analysis, User Experience (UX)

Job type:

Full-time

• Provide a comprehensive and authoritative view of the customer experience and develop strategy across the enterprise to maximize customer acquisition, loyalty, retention and profitability.
• Map end-to-end customer journey catering for unique interaction across touchpoints, assess "Moment of Truth" and identify key customer pain points.
• Leverage end-to-end customer insight & analytics program that tracks, measures and reports CX KPI s with the focus being the elevation of CX index and platform that cap ...
• Propose recommendations and improvement actions to improve business operations, user experience, bridging the gap between desired customer journey and operational process.
• Lead implementation of key CX initiatives/solutions to enhance quality and differentiate CX across various touch-points.
• Provide insights to organizations from their customers so they make more informed decisions.
• Work collaboratively across the organization to develop segment strategies including customer value proposition, offerings and supporting experiences which lead to increase customer satisfaction.
• Managing the execution of FWD CX strategic initiatives across key journeys e.g. Customer Journey Mapping, Customer design thinking workshops.

Skills:

Risk Management, Internal Audit, Accounting, English

Job type:

Full-time

• Support team head on developing Risk Management Process including tools and templates across ThaiBev Group.
• Facilitate risk Identification assessment and reporting of risks across ThaiBev Group with PG/BU Risk coordinators.
• Consolidate and Monitor risk and reporting structures including reporting dashboards, risk registers, templates and supporting documentation.
• Produce risk reports working with key contributors and support the analysis of significant risks and the appropriate mitigation measures.
• Conduct risk management awareness and capabilities across ThaiBev Group.
• Work closely with Internal Audit, Sustainability Development working Team and other Committee to ensure an enterprise risk management approach.
• Identify and analyze sector trends to continuously improve risk management approach, including the identification of gaps in processes and capabilities.
• Deliver the risk management knowledge and subject matter expertise and support to Executives and in the field to execute their risk management responsibilities.
• Degree in Accounting, International Development, Business Management or related filed.
• Experience in risk management / Risk management consulting.
• Experience in overseeing, supporting and/or establishing an ongoing risk management process.
• Good communication and presentation skills in English and Thai.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Skills:

English

Job type:

Full-time

• Support team head on developing strategy and action plan for social e.g. Human rights, Occupational Safety and Health, Diversity Inclusion and Equality etc.
• Support team head on developing policies, guidelines related to social sustainability.
• Work closely with SR Representative to develop and execute corporate social related initiative and other sustainability activities.
• Monitor and report an overall social program management and strategy related to social.
• Monitor and assess social impact overall social program.
• Support and consolidate social info on annual Sustainability reports.
• Engages with internal & External stakeholders (e.g. Sustainability & Risk Representative, PG/BU).
• Degree in social development or related fields.
• Background in SR Representative and Corporate Affair.
• Knowledge in regulatory requirements, and health and safety programs.
• Good communication and presentation skills in English and Thai.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Experience:

3 years required

Skills:

Oracle, Project Management, Automation, English

Job type:

Full-time

• This role will require you to relocate to Bangkok, Thailand (Relocation support provided).
• In This Role, You'll Get To.
• Drive People Technology projects and identify tech innovations and continuous improvements to meet business needs, simplify work and improve employee experience.
• Build simple to complex reports, integrations or automated solutions using Workday and other tools with other platforms such as Zendesk, Greenhouse, Oracle and others.
• Support, enhance and/or optimize existing automated solutions and processes by solving technical issues.
• Partner closely with key business stakeholders to assess and address overall technology needs and align on priorities, timelines, issue resolution, testing and deployment plans.
• Explore out-of the-box solutions to solve complex business problems and address system limitations.
• Implement and test major system enhancements.
• Collaborate with our solutions team to design and implement custom applications.
• Skill up / coach more junior members of the team.
• Lead system-related trainings for Agoda employees and end-users across the People Team.
• What You'll Need to Succeed.
• At least 3 years of solid HRIS integrations experience (Workday experience required).
• Has strong experience with Workday Integrations and Reporting tools: PECI, Core Connectors, EIB, Studio, API, BIRT.
• Has strong knowledge in Workday Core HCM and other key areas (Business Processes, Security and other system configuration).
• Extensive experience in implementing and supporting PECI.
• Has strong experience in systems implementation and/or systems integrations.
• Has strong project management skills.
• Ability to manage stakeholder expectations.
• Ability to understand and explain key HRIS issues and address stakeholder requirements.
• Ability to leverage data to plan next steps.
• Familiar with agile methodology.
• Has good analytical and problem-solving skills.
• Fluency in English required.
• It's Great If You Have.
• Experience in automation tools and programming languages outside of Workday space (MS Power Apps, SQL, HTML).
• Presentation/Workshop facilitation.
• Possesses a global perspective and experience working with diverse cultures.
• Resilient, self-motivated, results-oriented and has a great sense of ownership.
• Collaborative and resourceful.
• Able to move fast, adapt to changes.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Skills:

Project Management

Job type:

Full-time

• Bachelor's degree in human resources, business administration, psychology, political sciences, or related field or equivalent work experience.
• 5 years experience in organization development, HR development, Recruitment, project management, or consulting.
• Background from FMCG, consulting firm.
• Ability to be self-directed and be an independent contributor to the team.
• Strong in analytical and critical thinking, problem-solving, and consultation.
• Office of Human Capital, Thai Beverage Public Company Limited..

Job type:

Full-time

• ศึกษา ติดตามแนวโน้มทางธุรกิจและโอกาสทางการตลาดของภูมิภาคอาเซียนอย่างต่อเนื่อง.
• วิเคราะห์และจัดทำแผนการดำเนินงานของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) โดยสอดคล้องกับพันธกิจของบริษัทได้.
• วิเคราะห์ตลาดและแนวโน้มทางธุรกิจเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ และการจัดทำแผนงบกำไรขาดทุนของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• วิเคราะห์ และออกแบบโครงการวิจัย การให้คำปรึกษา การเขียนบทความเชิงวิชาการ และการพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูงให้เป็นไปตามแผนงานที่กำหนด.
• วิเคราะห์ และจัดทำข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ และจัดทำรายงาน การเขียนบทความเชิงวิชาการ การพัฒนาหลักสูตรฝึกอบรมสำหรับผู้บริหารระดับสูง เพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ได้อย่างมีประสิทธิภาพ.
• วิเคราะห์ พัฒนาปรับปรุงเนื้อหา และจัดทำผลงานนำเสนอเพื่อการสร้างความร่วมมือ และสร้างรายได้ กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• วิเคราะห์ และให้คำปรึกษาเพื่อการพัฒนาธุรกิจกับทั้งลูกค้าบุคคล ลูกค้าระดับหน่วยงาน เครือข่ายความร่วมมือทั้งภายในประเทศและต่างประเทศ.
• ดูแลการจัดการโครงการ/กิจกรรมต่างๆ ให้เป็นไปตามแผนงาน และแผนงบประมาณของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center).
• นำเสนอผลงาน/โครงการต่างๆ ของศูนย์ข้อมูลการวิจัยและพัฒนาองค์ความรู้ (Intelligence Center) กับทั้งหน่วยงานภายในและภายนอก ทั้งในประเทศและต่างประเทศ.
• รวบรวม จัดเก็บข้อมูลเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้อย่างเป็นระบบ.
• วิเคราะห์ จัดทำแผน และพัฒนาขีดความสามารถในการปฏิบัติงานของผู้ใต้บังคับบัญชา.
• ติดต่อประสานงานสร้างเครือข่ายความร่วมมือกับทั้งลูกค้าบุคคล และหน่วยงานภาครัฐ ภาคเอกชนเพื่องานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ของบริษัท.
• งานสนับสนุนต่างๆ ด้านงานวิเคราะห์ วิจัย และพัฒนาองค์ความรู้ตามที่ได้รับมอบหมาย.
• วุฒิการศึกษาปริญญาตรี - โท สาขาบริหารธุรกิจ / เศรษฐศาสตร์ / รัฐศาสตร์ หรืออื่นๆ ที่เกี่ยวข้อง.
• ประสบการณ์ 5-7 ปี ด้านการบริหาร บริหารโครงการ การพัฒนาธุรกิจ หรือด้านต่างๆ ที่เป็นประโยชน์ต่อการบริหารโครงการ.
• มีความสามารถในการใช้ภาษาอังกฤษได้ดี และหากสามารถสื่อสารภาษาอื่นๆในอาเซียน จะเป็นประโยชน์.
• มีทักษะในการสื่อสาร การเขียนบทความต่างๆ.
• สามารถประสานงานกับผู้อื่นได้อย่างมีประสิทธิภาพ มีมนุษยสัมพันธ์ที่ดี.
• สามารถการแก้ปัญหาเฉพาะหน้าได้ดี.
• มีความยืดหยุ่นในการทำงานและการเปลี่ยนแปลงต่างๆ.
• ไม่ย่อท้อต่ออุปสรรคต่างๆ ในการทำงาน.
• [email protected].
• Office of Human Capital - Thai Beverage Public Company Limited.

Skills:

Finance

Job type:

Full-time

• Support team head on developing strategy and action plan for Governance e.g. Shareholders, Board of Director, Company Regulations, etc.
• Work closely with SR Representative to develop and execute corporate sustainability and risk initiatives and strategies.
• Develop and execute an overall program management and change management strategy related to social.
• Support and consolidate social info on annual Sustainability reports.
• Support team head on developing policies, guidelines related to social sustainability.
• Engages with internal stakeholders (e.g. Board of Committee, PG/BU) and conduct sustainability assessments.
• Degree in business administration, economics, finance or related fields.
• Background in SR Representative.
• Knowledge in regulatory requirements, interpretations, and health and safety programs.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.