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Skills:

Social media, Research

Job type:

Full-time

• Develop and execute strategic marketing plans to drive sales growth.
• Manage and enhance our social media presence and growth across various platforms.
• Create engaging content to attract and retain customers.
• Identify and cultivate new business opportunities.
• Embrace networking and social media.
• Support team in tasks and execution pertaining to a project s requirement, brand guide and budget.
• Prepare necessary preliminary research and images for presentation.
• Understand and adhere to financial and deadline of each project and the designated task assigned.
• Book venues and schedule business suppliers and vendors accordingly.
• Support in all coordination relating to an event such as catering, decorators, entertainment, sound & lights, production.
• Oversee set up is up to expectations and finishing and tear down of events.
• Supporting team in ensuring final check on the day of event that standards are met.
• Manage materials samples and all relating logistic, maintenance and paperwork that comes with it.

Job type:

Full-time

• สนับสนุนการเติบโตของยอดขายแบรนด์ โดยปรับปรุงกระบวนการดำเนินงาน ค้นหาแนวทางแก้ไข และเพิ่มการมองเห็นบนแพลตฟอร์ม Lazada, Shopee, TikTok, Singha Online Website และช่องทางการขายอื่นๆ ทาง Online.
• วิเคราะห์ข้อมูลยอดขายและพฤติกรรมลูกค้า รวมถึงบริหารจัดการแผนงานเพื่อเพิ่มยอดขายและขยายฐานลูกค้าบนแพลตฟอร์มอีคอมเมิร์ซ.
• เจรจาต่อรองและพัฒนากลยุทธ์ทางการขาย ร่วมมือกับพันธมิตรทางธุรกิจเพื่อจัดหาข้อเสนอพิเศษและโปรโมชั่น พร้อมทำงานร่วมกับทีมการตลาดในการออกแบบแคมเปญเพื่อเพิ่มรายได้.
• วางแผนและดำเนินการปล่อยสื่อ ดูแลโฆษณา รวมถึงวิเคราะห์ผลเพื่อเพิ่มประสิทธิภาพ.
• สร้างและบริหารคอนเทนต์ ทั้งในรูปแบบวิดีโอ โพสต์ และ LIVE เพื่อเพิ่มการมีส่วนร่วมและสร้างการรับรู้แบรนด์.
• วางกลยุทธ์การตลาด โปรโมชั่น แคมเปญ และส่วนลด เพื่อกระตุ้นยอดขายและเพิ่มการรับรู้.
• จัดการและดูแลลูกค้าสัมพันธ์ (CRM) รวมถึงตอบแชทและคอมเมนต์อย่างมีประสิทธิภาพ.
• ประสานงานกับฝ่ายที่เกี่ยวข้องและ Influencer/KOL เพื่อเพิ่มการรับรู้แบรนด์และให้กระบวนการดำเนินงานเป็นไปอย่างราบรื่น.
• สำเร็จการศึกษาระดับปริญญาตรี ในสาขาการตลาด บริหารธุรกิจ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ทำงาน 0-2 ปี ในสายงาน Key Account, Sales หรือ Customer Relationship Management (หากมีประสบการณ์จะได้รับการพิจารณาเป็นพิเศษ).
• ทักษะในการขายและเจรจาต่อรอง ได้อย่างมีประสิทธิภาพ.
• ความสามารถในการวิเคราะห์ข้อมูล และใช้งาน Excel, PowerPoint หรือซอฟต์แวร์ CRM ได้ดี.
• ทัศนคติที่ดี มีความคิดสร้างสรรค์ มีความคล่องตัว และสามารถทำงานภายใต้แรงกดดันได้.
• มีทักษะในการสื่อสารและการทำงานเป็นทีม พร้อมพัฒนาตนเองและเรียนรู้สิ่งใหม่.

Skills:

Social media, English

Job type:

Full-time

• Set budget and manage marketing expenses.
• Responsible for overseeing and collaborating with external agencies to curate content for Big C E-commerce and social media channels. Duties include the collection, organization, and dissemination of content materials, including product information and promotional updates. This involves close coordination with agencies to ensure alignment with brand guidelines and marketing objectives.
• Direct the planning and execution of annual marketing campaigns in collaboration wit ...
• Analyze the data and implement new steps.
• Study and analyze market trends and competitors to develop new strategies and ensure that we are competitive in the industry.
• Implement marketing promotional, online/offline activities.
• Brainstorms new and creative growth strategies, media activities to approach/reach potential business targets.
• Bachelor degree in Marketing or related field.
• Experience in the field at least 3-5 years.
• Good understanding of Chinese social media platforms both Redbook and Douyin as main.
• Excellent communication skills in Chinese and Thai with additional English would be a plus.
• Computer literacy is required e.g. MS-office. Knowledge of illustrator, photoshop is a plus.
• Proactive and details oriented.
• Ability to interact and cooperate with internal and external parties.

Skills:

Flash, CPA, Power BI

Job type:

Full-time

• วางแผนและดำเนินกลยุทธ์ทางการตลาดเพื่อเพิ่มยอดขายบนแพลตฟอร์ม Lazada และ Shopee รวมถึงบริหาร Mega Campaigns, Flash Sales และ Exclusive Deals โดยเจรจาต่อรองกับแพลตฟอร์มเพื่อเพิ่ม Brand Visibility และยอดขาย.
• วิเคราะห์ พฤติกรรมผู้บริโภคและแนวโน้มตลาด บน Shopee และ Lazada เพื่อวางแผน Content Marketing (วิดีโอ, ไลฟ์), Ads Optimization และ CRM Campaigns พร้อมปรับปรุง Storefront และ A/B Testing เพื่อเพิ่ม Conversion Rate.
• บริหารและปรับปรุงประสิทธิภาพของ โฆษณาแบบชำระเงิน (Paid Ads) บน Shopee Ads และ Lazada ...
• วางแผนและบริหาร Campaign Management, Pricing Strategy และ Promotion Strategy บน Shopee & Lazada เพื่อให้สอดคล้องกับเป้าหมายการเติบโตของแบรนด์.
• ติดตามและประเมินผลลัพธ์ของแคมเปญทางการตลาดโดยใช้ KPI ด้าน Performance Marketing เช่น CTR, CVR, ROI, ROAS, Cost per Click (CPC), Cost per Acquisition (CPA) พร้อมนำข้อมูลมาใช้ปรับกลยุทธ์ให้เหมาะสม.
• วิเคราะห์แนวโน้มตลาดและคู่แข่งโดยใช้ Shopee & Lazada Business Analytics หรือ Power BI เพื่อสร้าง Data-Driven Strategy.
• ดูแลภาพลักษณ์ของแบรนด์และสร้างประสบการณ์ที่ดีให้กับลูกค้า พร้อมพัฒนา Loyalty Program และ Retention Strategies เพื่อเพิ่ม Customer Lifetime Value.
• ประสานงานกับทีมภายในและแพลตฟอร์มเพื่อ อัปเดตโปรโมชั่น, ดีลพิเศษ และระบบโลจิสติกส์ ให้มีประสิทธิภาพ.
• สำเร็จการศึกษาระดับปริญญาตรีในสาขา การตลาด, บริหารธุรกิจ, อีคอมเมิร์ซ หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์อย่างน้อย 1-2 ปี ในการดูแล Lazada และ Shopee พร้อมความเข้าใจใน Campaign Management, Ads Management และ Data Analytics.
• มีประสบการณ์ใน E-Commerce Marketing และ Performance Marketing พร้อมความเข้าใจเกี่ยวกับ Shopee Ads, Lazada Sponsored Solutions, SEO และ Data Analytics.
• มีความสามารถในการ วางแผนกลยุทธ์, วิเคราะห์ข้อมูล, เจรจาต่อรอง และบริหารแคมเปญการตลาด ได้อย่างมีประสิทธิภาพ.
• มีทักษะด้าน Google Analytics, Power BI, Data Studio หรือ Marketing Automation Tools.
• มีความสามารถในการ A/B Testing และ Conversion Rate Optimization (CRO) เพื่อปรับปรุงประสิทธิภาพของ Storefront และ Ads.
• หากมีประสบการณ์ด้าน Brand Marketing, FMCG หรือเคยบริหารงบโฆษณาหลักล้านบาทต่อเดือน จะได้รับการพิจารณาเป็นพิเศษ.

Experience:

2 years required

Skills:

Digital Marketing, English, Thai

Job type:

Full-time

• สนับสนุนข้อมูลและจัดทำแผนการตลาดดิจิทัลสำหรับโครงการของบริษัทและลูกค้า.
• วางแผนและดำเนินการตลาดดิจิทัลในแพลตฟอร์มส่งเสริมการตลาดการท่องเที่ยวในประเทศ.
• ดูแลคำสั่งซื้อและการทดสอบสื่อสารการตลาดดิจิทัลในธุรกิจอีคอมเมิร์ซของบริษัท.
• มีประสบการณ์ในด้านการตลาดดิจิทัลหรือสาขาที่เกี่ยวข้อง.
• มีความสามารถในการวางแผนและดำเนินการแคมเปญการตลาดดิจิทัล.
• มีความรู้เกี่ยวกับแพลตฟอร์มการตลาดออนไลน์และเครื่องมือวิเคราะห์.
• มีทักษะการสื่อสารและการทำงานเป็นทีมที่ดี.

Skills:

Social Media Management, Digital Marketing, SEM, English

Job type:

Full-time

• Manage digital projects inclusive of online planning and insight, online promotions, content production.
• Deep understanding of Facebook Ad Manager, A/B testing, custom audiences, lead generation, the conversion funnel, and data management.
• Analyze and provide report on paid campaign performances and communicate results, as well as provide improvement recommendations.
• Maintain paid marketing and identify site enhancements needed to increase traffic & conversion growth.
• Executes strategies through website and social media management.
• Manage customer segmentation and database management by using internal & external system to increase sales performance.
• Maintain awareness of paid marketing trends, technologies and industry standards related to campaign deployment.
• Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs).
• Ensures that online campaigns are delivered in a timely manner and aligned with the business s guidelines, quality standards, and objectives.
• Bachelor degree in Marketing, Communication, Digital Marketing, Business Management or related fields.
• Proven experience +3 years of Digital Marketing, Marketing Communication.
• Strong understanding of digital marketing channels, including SEM, SEO, Social media, and display advertising.
• Excellent written and verbal communication skills in Thai and English.
• Highly collaborative and team oriented, with a proactive and entrepreneurial mindset work.
• Work with analytical skill along with meticulous attention to details.
• Able to multi task.
• Work well with under pressure.
• Contact Information:-.
• Home and Office Delivery Co. Ltd.
• Sangsom Building 14 Vibhavadi Rangsit Road Chomphon Sub-District
• Chatuchak District, Bangkok 10900 Thailand.

Experience:

No experience required

Skills:

English, Thai

Job type:

Internship

• Collaborate with the Brand and eCommerce teams to update and enhance the appearance of our eCommerce platforms, ensuring brand consistency and sales optimization.
• Review and resolve content issues on international websites, utilizing newly created branded content.
• Manage and maintain YouTube channels across multiple countries to ensure a consistent brand image.
• Provide competitive creative intelligence and trend analysis using tools like Facebook Ad Library and Google Trends.
• Work closely with the SEO team to implement best practices on our websites.
• University graduate or in the final year of studies.
• Excellent command of English, both spoken and written.
• Strong proficiency in Excel and other MS Office tools.
• Preferred: Certification in Facebook and/or Google Ads.
• Why join us?
• Join WorkVenture to gain real-life digital marketing experience in a dynamic and supportive environment. You'll have the chance to work on meaningful projects that make a difference, while developing your skills and growing your career in the ever-evolving digital marketing industry.
• Thong Lor (Panjit Tower, Sukhumvit 55, Sub District Khlong Tun Nua, Sub Area Wattana, Bangkok 10110).

Skills:

Digital Marketing, Industry trends

Job type:

Full-time

• Develop and execute comprehensive digital marketing strategies focused on loyalty and rewards, with the goal of driving customer engagement, retention, and lifetime value.
• Collaborate with clients to understand their business objectives, target audience, and competitive landscape, and develop tailored loyalty program strategies that align with their goals.
• Leverage data-driven insights to identify opportunities for optimizing loyalty progr ...
• Manage the end-to-end execution of loyalty marketing campaigns, including campaign planning, segmentation, targeting, and performance analysis.
• Work closely with cross-functional teams, including marketing, analytics, and technology, to ensure seamless integration and alignment of loyalty initiatives with overall marketing strategies.
• Stay abreast of industry trends, emerging technologies, and best practices in loyalty marketing and customer engagement, and share insights and recommendations with clients and internal stakeholders.
• Monitor and analyze key performance metrics to measure the effectiveness of loyalty programs and campaigns, and provide recommendations for continuous improvement.
• Requirements:Bachelor's degree in Marketing, Business, or related field; advanced degree preferred.
• Minimum of 10 years of experience in digital marketing, with a focus on loyalty and rewards.
• Experience in a client-facing role (e.g. consulting, agency).
• Proven track record of success in developing and executing digital marketing strategies that drive customer engagement, retention, and loyalty.
• Deep understanding of loyalty program mechanics, including points-based systems, rewards structures, and customer segmentation strategies.
• Strong analytical skills, with the ability to interpret data and insights to inform strategy and decision-making.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with clients and internal teams.
• Creative thinker with a results-oriented mindset and a passion for driving innovation and delivering exceptional customer experiences.
• Exceptional communication and presentation skills, with the ability to articulate complex concepts and ideas to diverse audiences.
• Drive, tenacity, client focused and results oriented.
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 107097In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Digital Marketing, SEO, SEM

Job type:

Full-time

• Bachelor s degree in Marketing, Digital Media, Communications, or a related field.
• Minimum 5 years of experience in digital marketing, preferably in healthcare or a related industry.
• Proficiency in SEO, SEM, Social Media Ads, and Performance Marketing tools.
• Strong skills in graphic design tools for content creation.
• Experience in people management and project coordination.
• Data-driven mindset with the ability to track and analyze marketing performance.

Skills:

Project Management, Analytical Thinking, Negotiation, English

Job type:

Full-time

• Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
• Lead and train a team of customer service representatives and support specialists.
• Identify common customer pain points and collaborate with the development team for application enhancements.
• Develop and implement customer service policies to improve user experience.
• Ensure timely and effective resolution of customer concerns.
• Monitor team performance and provide feedback for improvement.
• Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
• Handle escalated issues and complex customer concerns efficiently.
• Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
• Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
• Minimum 3 years in e-commerce platform is a plus.
• Strong background or experiences in business planning, managing the business commercial deals.
• Strong entrepreneurial mindset.
• Proven critical and analytical thinking skill.
• Communication skill with excellent English proficiency.
• Negotiation and persuasion skill.
• Excellent organization skill.
• Impeccable presentation and interpersonal skill.

Skills:

Digital Marketing, Google Ads

Job type:

Full-time

• Implement effective paid digital advertising campaigns to attract qualified prospects with cost-effective strategies across Facebook, Google, and other paid advertising platforms.
• Contribute to Crimson s paid digital marketing activity across multiple countries, working with Crimson s regional digital marketing managers, country managers, local area marketing teams, and the global digital marketing team to drive for results.
• Build, test, and optimize paid ad campaigns to consistently improve performance.
• Analyse and report on campaigns, A/B tests, leads, and revenue and ROAS.
• Leadership and Initiative.
• Participate as an active member of the global digital marketing team, contributing ideas and working on projects to improve structure and processes.
• Test and launch new paid digital channels.
• Share digital marketing knowledge with global digital marketing team and local marketing teams.
• Digital Campaign Execution.
• Consistently launch paid digital advertising campaigns across several markets, following global processes, guidelines, and budgets.
• Select and design A/B tests to consistently improve knowledge and results.
• Consistently track leads, lead progress, and sales/revenue generated from your activities.
• Analysis and Reporting.
• Analyse and report on campaigns, A/B tests, leads, and revenue and ROI.
• Contribute in developing Crimson s global digital marketing best practices and knowledge base.
• What personal qualities are we looking for?.
• Technical Experience.
• At least 1-year experience in a digital marketing role or similar.
• Experience in executing and building Facebook Ads, Google Ads campaigns.
• Soft Skills.
• Growth Mindset.
• Strong attention to detail.
• Excellent verbal and written communication skills.
• Experience managing multiple projects in a fast-paced environment with other team members and stakeholders.
• Ability to productively and efficiently collaborate with a globally dispersed team.
• Analytical and problem-solving skills.
• Exceptional learning agility.
• Why work for Crimson?.
• Flexible working environment, you will be empowered to structure how you work.
• Option to work from our many locations/remotely around the globe (role dependent) with us!.
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• 1,000 training budget per year- we love to level up!.
• Psychologist on staff.
• Impressive fireside chats and workshops to help the team continuously level up.
• Radical Candour is a feedback approach we live by.
• We re a global player with 28 markets (and growing) across the globe!.
• If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!.
• Please keep an eye on your spam email folder for correspondence from Team Tailor.

Job type:

Full-time

• Develop and oversee implementation of digital merchandising strategy, to create business opportunities and support business growth as target.
• Analyze product performances on our digital mall, identify growth opportunities, and drive the strong sales growth, by seeking the perfect match for our platforms.
• Convince our potential partners to join with our digital platforms, and ensure they match with our targeted customers as well as satisfy our targeted customers needs.
• Work closely with related teams and our partner to succeed the marketing campaign or other marketing activities as plan.

Skills:

Procurement, Compliance, System Administration

Job type:

Full-time

• Manage the deployment, configuration, and support of EUC hardware and software.
• Administer and optimize Microsoft 365 environment, including user management, security, and license allocation.
• Oversee the administration and continuous improvement of IT Service Management (ITSM) systems.
• Manage the lifecycle of IT assets, including procurement, inventory, maintenance, and disposal.
• Collaborate with teams to provide efficient solutions for digital workplace productivity and security.
• Ensure compliance with IT policies, standards, and industry best practices.
• Provide strategic recommendations for digital workplace improvements, cost management, and system upgrades.
• Bachelor s degree in Information Technology, Computer Science, or related field.
• Proven experience in EUC hardware/software management, M365 administration, and ITSM system administration.
• Certifications & License (If required): Relevant IT certifications such as ITIL, Microsoft 365 Certified, or related endpoint management certifications are an advantage.
• Strong problem-solving and troubleshooting skills.
• Ability to manage IT infrastructure and support systems.
• Excellent organizational and communication skills.
• Ability to collaborate with cross-functional teams to implement digital solutions.

Experience:

3 years required

Skills:

Biddable Media, Data Analysis, Graphic Design, Thai, English

Job type:

Full-time

• Strategic Media Planning - Develop and implement comprehensive online marketing communication plans to enhance brand visibility and engagement.
• Campaign Execution & Optimization - Plan, launch, and optimize advertising campaigns across Facebook Ads, Google Ads, LINE, TikTok, and E-Commerce Ads, ensuring budget efficiency and performance tracking.
• Client Pitching & Presentations - Analyze online marketing data and create insightful, results-driven Pitch Decks for client presentations.
• Marketing Strategy & MarTech - Utilize MarTech tools to develop and implement data-driven marketing strategies that drive business growth.
• Team Leadership - Manage team workflows, mentor team members, and provide guidance to enhance campaign effectiveness.
• Client & Stakeholder Management - Act as a key liaison between clients, suppliers, and internal teams, ensuring seamless collaboration and project execution.
• Consulting & Recommendations - Provide expert consultation and tailored digital marketing solutions to clients based on data insights and industry trends.
• 3-5 years of experience in Digital Marketing (agency experience is a plus).
• Strong expertise in digital advertising platforms and marketing analytics across multiple channels.
• Ability to develop effective strategies, set KPIs, and continuously optimize campaign performance.
• High attention to detail and ability to adapt to project requirements.
• Proficiency in English communication, both written and verbal.
• Leadership skills with the ability to present ideas, solve problems, and adjust to client needs.
• Strong multitasking and time management abilities - able to prioritize tasks and meet deadlines efficiently.
• A growth mindset with a proactive attitude toward learning and professional development.
• Why Join Us?.
• Remote-first culture - Work from anywhere while being part of a collaborative and supportive team.
• Engage with top-tier clients - Gain exposure to dynamic projects across industries.
• Innovative and fast-paced environment - Stay ahead in digital marketing with cutting-edge tools and strategies.
• Competitive salary and career growth opportunities.

Experience:

3 years required

Skills:

Leadership Skill, Multitasking, Good Communication Skills, English

Job type:

Full-time

• Responsible for reconciliation, settlement, and adjustment of financial transactions via Mobile, ATM, CDM, and Banking Agent (both on-us and off-us), including transaction monitoring (e.g., opening new accounts, promptpay registration processing via Mobile).
• Prepare data reports for AMLO and BOT.
• Engage in requirement gathering with BU, IT, and Finance to support new services and middleware replacement for better performance.
• Providing operational insights and writing test documentation (test scripts, business requirements, design reports).
• Basic knowledge of banking or financial institution operations, minimum 3 years experience.
• Skills in standard accounting principles.
• Ability to provide operational insights for both new and existing processes.
• Responsible for routine tasks and testing new systems or system enhancements.
• Ability to write test documentation (test scripts, business requirements, design reports).
• Ability to convey system enhancement knowledge to colleagues.
• Excellent English proficiency.
• Good communication and interpersonal skills.
• Experience in Risk and Control of Digital Banking services is a plus.

Skills:

Scrum, English

Job type:

Full-time

• Manage and drive the delivery of complex digital banking implementation projects.
• Manage client and vendor teams in an agile delivery to drive outcomes.
• Manage the program office of the transformation office.
• Manage vendor team for testing, development and other activities.
• Support the sales process and proposal development for digital banking projects.
• About you.
• Deep knowledge of digital banking architectures and architecture approaches.
• Experienced in delivering banking project including front-office transformation, core banking replacements.
• Experienced in delivering successfully in a multi-vendor environment.
• Proven track record of delivering complex digital.
• Experienced in delivering projects agile.
• Deep understanding of technology solutions in the digital banking domain.
• Certified scrum master and/or project manager with experience handling multiple projects simultaneously.
• Language skills in at least one regional language other than English.
• Strong interpersonal and stakeholder management skills with ability to coordinate between technical and business teams.
• Excellent verbal, written communication and interpersonal skills with stakeholders at all levels.
• Able to interact with various levels of internal and external stakeholders both in written and verbal forms.
• Ability to efficiently understand client organisations and their business model and to tailor relevant processes to privacy requirements.
• Education (if blank, degree and/or field of study not specified).
• Degrees/Field of Study required: Degrees/Field of Study preferred: Bachelor DegreeCertifications (if blank, certifications not specified).
• Required Skills.
• Optional Skills.
• Desired Languages (If blank, desired languages not specified).
• Travel Requirements.
• Available for Work Visa Sponsorship?.
• Government Clearance Required?.

Skills:

E-learning, Video Editing, Meet Deadlines

Job type:

Full-time

• Lead the migration of existing content and the development of new digital learning materials (including videos, eLearning courses, virtual classes, and the like) in collaboration with stakeholders.
• Design and develop training content that adheres to eLearning principles and best practices.
• Create and refine design tools such as storyboards, visual layouts, and eLearning templates to enhance content quality and consistency ensuring efficient collaboration ...
• Spearhead and execute digital training initiatives by promoting the increased adoption of the LMS and creating engaging digital learning environments across all distribution channels.
• Analyze learning data and metrics to assess the effectiveness of digital training programs and implement improvements that directly contribute to enhancing Agent performance and achieving key performance indicators (KPIs).
• Lead and manage end-to-end e-learning projects, from concept development to delivery, ensuring alignment with organizational goals, timelines, and stakeholder expectations.
• Minimum of 3 years of proven experience in designing and developing engaging e- learning content and training materials.
• 3-5 years of extensive experience in managing learning management systems.
• Strong visual design skills with proficiency in tools like Dreamweaver, Photoshop, and Illustrator, along with the ability to create effective storyboards.
• Proficient in video editing with the ability to craft instructional videos.
• Skilled in writing clear and effective copy, instructional text, and audio/video scripts.
• Ability to manage multiple tasks effectively, prioritize work, and meet deadlines consistently.
• Solid understanding of Learning Management Systems (LMS) and their application.
• Strong communication skills, both written and spoken.
• Outstanding skills in delivering presentations and facilitating sessions.
• Requirements/Qualifications(good to have).
• Analytical Training Certifications - relevant certifications such as Certified Professional in Learning and Performance (CPLP) or eLearning Guild certifications.
• Experience with instructional design models (e.g., ADDIE, SAM).
• Knowledge of gamification principles and how to integrate them into e- learning to enhance engagement and motivation.
• Experience with SCORM (Sharable Content Object Reference Model) and xAPI (Experience API) standards for tracking and reporting learner interactions.
• Understanding of UX principles to create intuitive and user-friendly e-learning interfaces.
• Skills in adapting content for different languages and cultures, and ensuring compliance with accessibility standards.

Skills:

GraphQL, RESTful, Automation

Job type:

Full-time

• Using agile engineering practices and modern development technologies, you ll transform the design into a user-friendly product, giving feedback and suggesting trade-offs when required.
• You ll design and develop the guts and logic of the front-end systems of our product.
• You ll decipher existing software systems and be able to link our application to applicable data sources both internal and external.
• You are experienced in building modern JavaScript-based applications in React Native.
• You have demonstrable experience with HTML, CSS/LESS/SCSS/etc., JavaScript, ES6+ and responsive design.
• Experience with nest.js, GraphQL and AWS.
• You have exposure to mobile development with native or web-to-native tooling and frameworks.
• You understand distributed architecture and usage of RESTful APIs and how to use them in practice.
• You are able to write effective unit, integration, and end-user automation tests.

Skills:

Network Infrastructure, Compliance, VMware

Job type:

Full-time

• Infrastructure Design and Architecture: Lead the design and architectural planning of IT infrastructure solutions, including networks, servers, storage systems, and cloud environments. Ensure alignment with business goals, scalability, and security while incorporating SRE principles for reliability.
• Network Management: Design, configure, and maintain network infrastructure, ensuring optimal performance, reliability, and security. Implement and manage firewalls, switches, routers, and VPNs, with a focus on SRE for network reliability.
• Server and Virtualization: Oversee server infrastructure, including physical and virtual servers. Implement and manage virtualization technologies to optimize resource utilization, scalability, and reliability as per SRE guidelines.
• Storage Management: Manage and optimize storage solutions, including SAN (Storage Area Network) and NAS (Network Attached Storage) systems. Ensure data availability, backup, and disaster recovery readiness with SRE principles in mind.
• Cloud Infrastructure: Architect and manage cloud infrastructure (e.g., AWS, Azure, Google Cloud) for scalability, cost efficiency, and security. Implement best practices for cloud-based services and resources, following SRE guidelines.
• Security and Compliance: Implement and maintain security measures to protect IT infrastructure from cyber threats and vulnerabilities. Ensure compliance with industry regulations, internal policies, and integrate SRE practices for enhanced security.
• Performance Monitoring and Optimization: Continuously monitor infrastructure performance, diagnose and resolve issues, optimize resource utilization, and conduct Chaos Engineering exercises to enhance reliability and resilience.
• EDUCATION.
• Bachelor s degree in computer engineering or computer science field; certifications in IT infrastructure (e.g., Cisco, Microsoft, AWS, VMware) and SRE/Chaos Engineering are advantageous.
• EXPERIENCE.
• At least 5 years' experience in designing, implementing, and managing IT infrastructure solutions, including networks, servers, storage, and cloud technologies, with a focus on SRE and Chaos Engineering.
• Strong technical knowledge of network protocols, server operating systems, virtualization, storage technologies, and Chaos Engineering practices.
• Proficiency in security best practices, compliance requirements for IT infrastructure, SRE principles, and Chaos Engineering methodologies.
• OTHER REQUIREMENTS.
• Excellent problem-solving skills and the ability to diagnose and resolve complex infrastructure issues while incorporating Chaos Engineering for resilience testing.
• Effective communication and interpersonal skills for collaboration with cross-functional teams.
• Detail-oriented with a commitment to documentation, SRE, and Chaos Engineering best practices.
• Ability to adapt to evolving technology trends, maintain a proactive approach to infrastructure optimization, and apply SRE and Chaos Engineering principles for reliability and resilience.
• Project management skills for planning and executing infrastructure and Chaos Engineering projects.

Skills:

Automation, GraphQL, RESTful

Job type:

Full-time

• Design and develop the business logic and backend systems of the product.
• Work closely with frontend developers to design and develop functional, performing and complete APIs.
• Decipher existing companies software systems and be able to hook in application to applicable data sources.
• Write both unit and integration tests, and develop automation tools for daily tasks.
• Develop high quality, well documented, and efficient code.
• Challenge ideas and opinions to avoid pitfalls and inefficient solutions.
• You have experience as a backend engineer in common languages and frameworks, e.g., Node Js, ExpressJS, NestJS or any other JS framework.
• You have experience in AWS.
• You have experience in GraphQL.
• You have deep knowledge of object-oriented programing and engineering principles such as SOLID.
• You have significant experience writing and utilizing autonomous services-oriented restful API services and performance tuning largescale apps.
• You have experience with database systems, with knowledge of SQL and NoSQL stores, e.g., MySQL, MongoDB, Redis, Postgres.
• You are able to write effective unit, integration, and API tests. It is a plus if you experience integrating with JavaScript frameworks, such as React.