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for keyword digital content writer

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Digital Content Reviewer - Bahasa Indonesia

Accenture (Thailand)

Bangkok,

Skills:

Bahasa Indonesia, English

Job type:

Full-time

Salary:

negotiable

Review, classify and/or remove content according to client guidelines, using specific tools and channels.
Understand and remain updated on changing client policies and guidelines.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
Serve as an advocate for the user community.
Participate in process improvement initiatives that improve quality and efficiency of work.
Participate in continuous training programs and workgroup discussions for optimal development in the role.
Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Basic Qualifications/Skills Needed.
Strong coping, emotional resilience, and stress-management skills.
Excellent comprehension and communication in English and in Bahasa Indonesia.
Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
Strong attention to detail.
Comfort synthesizing and analyzing information from multiple streams.
Strong critical thinking and decision-making skills.
Deep familiarity and passion for the internet, internet platforms, and internet culture.
High affinity and cultural awareness of political and social situations regarding the relevant market and region that will be supported .
Ability to work well individually and as part of a team.
Ability to work differing rotations/shifts and non-standard work hours.
Flexibility in meeting changing business needs in a fast-paced environment.
Commitment to quality, efficiency, and effectiveness.
Previous business process outsourcing, customer service, or content moderation experience is a plus.
Please note that this role requires you to work on shift rotational basis and you will be working 5 days/ week with 2 consecutive rest days.

5 days ago

Digital Media & Content - High Rise

SC Asset Corporation PLC.