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Experience:

3 years required

Skills:

Negotiation, Excel, Fast Learner

Job type:

Full-time

• Recovers B2B overdue payments from partners via calls and emails.
• Negotiating repayment plans and encouraging partners to find alternative payment solutions.
• Meet the monthly assigned collection & outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as an ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable devising innovative solutions to enhance collection rates.
• Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you'll Need to Succeed.
• 5-10 years of debt collection background. (Minimum 3 years experience).
• Proficient in Microsoft excel.
• Must be confident, proactive and take personal ownership.
• Skilled in negotiation.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determine and decisive manner.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Passionate and a fast learner in line with Agoda values.
• Ability to problem solve and meet deadlines.
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• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.