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Experience:
5 years required
Skills:
System Administration, English
Job type:
Full-time
Salary:
negotiable
- Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
- Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
- Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
- Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
- Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
- Report to the IT manager.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
- 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
- Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
- Working Thai and English communication skills.
- Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte websiteRequisition ID: 105706In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Automation, SQL
Job type:
Full-time
Salary:
฿30,000 - ฿40,000, negotiable
- Carry out daily morning and evening checks for all the critical applications and providea summary report for the IT Operations.
- Effectively managing all the major production incidents, taking complete ownershiptowards the closure of the incident. Ensuring regular updates are provided for issuesand liaising with the relevant support teams to ensure minimal downtime/disruption.
- Service request fulfillment.
- Problem Management.
- Deploy application code on all the production and pre-production environments acrossthe various BJC applications based on the release schedule. This includes managing all the business communications and post release environment availability.
- Build and maintain day-to-day working relationships with the business community toincrease customer knowledge, capability and system satisfaction within the ITcommunity to maintain and improve the services offered by the support function.
- Building strong knowledge management repository across the applications within theteam ensuring all the operational, application support handover and processdocuments are maintained up to date.
- Proactively identify application improvements on the areas of performance, availabilityand automation of the repetitive tasks which saves the overall cost and time.
- Bachelor degree in management information system, computer science, and/or business, or equivalent work experience.
- At least 3-5 years of experience with application support and application support processes.
- Experience of working within the ITIL framework.
- Hands on experience in the implementation and ongoing management of trading applications andassociated interfaces.
- Experience of end of day batch processing and business reporting.
- Knowledge and understanding of SQL.
- Working on office 5 day per week, Flexible working hours.
Experience:
1 year required
Job type:
Full-time
Salary:
฿18,000 - ฿35,000, commission paid with salary
- สนับสนุนทีมขาย ในการจัดการเอกสารและประสานงานกับลูกค้า.
- เตรียมข้อมูลอสังหาริมทรัพย์ และเอกสารที่เกี่ยวข้องเพื่อส่งมอบให้ทีมขาย.
- ดูแลลูกค้าอย่างใกล้ชิด ทั้งในขั้นตอนการขายและบริการหลังการขาย.
- จัดทำรายงานและข้อมูลการขาย เพื่อสนับสนุนการตัดสินใจของทีม.
- ผลตอบแทน.
- เงินเดือนเริ่มต้น: ฐานเงินเดือน 18,000 บาท + ค่าคอมมิชชั่น
- รายได้โดยประมาณ: 25,000 - 35,000 + บาทต่อเดือน (รวมคอมมิชชั่น)..
Skills:
SAP, Accounting, Finance
Job type:
Full-time
Salary:
฿23,000 - ฿30,000, negotiable
- Gather information from suppliers in order to use the information to estimate prices when considering purchases. including presenting options to supervisors.
- Make a quotation and cost budget Cost of each project.
- Prepare and check quotations and inspect purchased work to be in accordance with the agreement/purchase contract or employment contract.
- Check the correctness of the Supplier's work and coordinate activities between the customer and the Supplier in inspecting the work.
- Prepare and summarize the actual costs of each project, including following up documents for other related departments.
- Support overall documents via SAP system.
- Bachelor's degree in accounting, business management, finance or the related.
- Have working experiences more than 3 years.
- Have a good skill in Excel, SAP.
- Pivot, VLOOKUP is in advantage.
- Location: Nearly MRT Thailand Cultural Centre Station.
- Working date & Times: Mon-Fri at 8.30 a.m. - 05.00 p.m.
- Talent Acquisition and Onboarding Associate
- Thai Beverage Public Company Limited.
Job type:
Full-time
Salary:
negotiable
- Represent a positive image of the organization and deliver exceptional service to customers
- Represent a good image of the shopping mall and company
- Providing excellence service to customer at the assigned service counter including
- Information Center
- Parking Validation
- Redemption (Promotion & Rewards)
- Membership Services
- Selling and Issuing Gift Cards, Coupons, or Vouchers
- Baby Stroller & Wheelchair Service
- Assist with Customer Issues
- Receive and Handle Customer Feedback
- Support Company Activities and Events
- Comply with Company Policy
- Hours of operation: 5 working days per week
- Functional Skills & Experiences
- 0-2 years experience in customer service
- Good command of spoken and written English
- Competence in Computer & Digital Literary
- Familiar with application & program usage
- Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
Job type:
Full-time
Salary:
negotiable
- Represent a positive image of the organization and deliver exceptional service to customers
- Represent a good image of the shopping mall and company
- Providing excellence service to customer at the assigned service counter including
- Information Center
- Parking Validation
- Redemption (Promotion & Rewards)
- Membership Services
- Selling and Issuing Gift Cards, Coupons, or Vouchers
- Baby Stroller & Wheelchair Service
- Assist with Customer Issues
- Receive and Handle Customer Feedback
- Support Company Activities and Events
- Comply with Company Policy
- Hours of operation: 5 working days per week
- Functional Skills & Experiences
- 0-2 years experience in customer service
- Good command of spoken and written English
- Competence in Computer & Digital Literary
- Familiar with application & program usage
- Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
Job type:
Full-time
Salary:
negotiable
- Represent a positive image of the organization and deliver exceptional service to customers
- Represent a good image of the shopping mall and company
- Providing excellence service to customer at the assigned service counter including
- Information Center
- Parking Validation
- Redemption (Promotion & Rewards)
- Membership Services
- Selling and Issuing Gift Cards, Coupons, or Vouchers
- Baby Stroller & Wheelchair Service
- Assist with Customer Issues
- Receive and Handle Customer Feedback
- Support Company Activities and Events
- Comply with Company Policy
- Hours of operation: 5 working days per week
- Functional Skills & Experiences
- 0-2 years experience in customer service
- Good command of spoken and written English.
- Good command of spoken and written Arabic speaker
- Competence in Computer & Digital Literary
- Familiar with application & program usage
- Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
Job type:
Full-time
Salary:
negotiable
- สร้างและพัฒนายอดการขายของลูกค้า
- รวบรวมข้อมมูลและทำความเข้าใจเกี่ยวกับข้อมูลทางการตลาด
- เป็นผู้ให้ความช่วยเหลือเกี่ยวกับข้อมูลของลูกค้า
- ทำงานร่วมกับหน่วยงานวิจัยทั้งในและนอกองค์กร.
Skills:
Good Communication Skills, Japanese, Korean
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
- Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
- Good interpersonal skill and service mind (Consider from the good personality first).
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Able to work in shift time.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Welcome the customers and provide information about ICONSIAM.
- Coordinating with the various departments to provide customers with more convenient services.
- Oversee and facilitate all aspects of the Thailand and foreign customers.
- Hours of operation: working 5 days/week.
- 00 a.m.-20.00 p.m.
- 00 a.m.-22.00 p.m.
- Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
- Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
- Good interpersonal skill and service mind (Consider from the good personality first).
- Able to work in shift time.
- If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
- Good communication skill in English.
Experience:
4 years required
Skills:
Contracts, Procurement, Legal
Job type:
Full-time
Salary:
negotiable
- Perform full range of procurement contract and contract management activities focusing on E&P operations and other businesses of the Company with objectives to achieve balanced commercial/contractual terms while fully comply with applicable laws and regulations.
- Draft, review and revise contracts, and other legal documents including correspondences as assigned.
- Negotiate contractual terms and provide legal advice and opinion.
- Provide legal advice/services during contract management including pre-litigation stage.
- Interpret contractual obligations, rights and responsibilities, ensuring compliance and minimizing legal risks.
- Provide ad-hoc legal advice and guidance on legal matters to achieve optimum legal and commercial decisions.
- Keep abreast of relevant laws and regulations affecting Company s procurement activities.
- Any other assignment as may be requested.
- Professional Knowledge & Experiences.
- Bachelor Degree in Law or higher.
- Fluent in English both written and verbal communication (TOEIC score >= 750).
- A minimum of 4 years of experience in contract laws in international business transactions.
- Experiences in drafting, negotiating, and interpreting contracts is a must.
- Experience in E&P procurement contracts will be an advantage.
- Ability to exercise flexibility, initiative, good judgment and discretion, and lead contractual negotiations.
- Ability to serve as a resource to others in the resolution of legal problems and issues.
- Good interpersonal skills, teamwork, and can-do attitude.
- Work Location.
- Bangkok - Resident.
Job type:
Full-time
Salary:
negotiable
- จัดเตรียมเอกสาร daily briefing ให้กับทีม.
- ดึง redemption daily report เพื่อตรวจสอบความถูกต้อง และรายการต่อ Manager / Supervisor.
- จัดทำรายงานเคสและ feedback ข้อเสนอแนะต่างๆ ของลูกค้า เป็นรายงานประจำวัน / สัปดาห์ / เดือน / ไตรมาส.
- การจัดทำคู่มือ และ material ของฝ่ายฯ.
- Support Daily Operation หน้างานของฝ่ายลูกค้าสัมพันธ์.
- การจัดสต๊อกของรางวัลสำหรับการแลกโปรโมชั่น และบันทึกอย่างเป็นระบบ เพื่อตรวจสอบได้ง่าย.
- การประสานรับ และ ส่งมอบคืน Gift Card สำหรับขาย และ สำหรับแจก ให้กับทีมแคชเชียร์.
- การประสานกับหน่วยงานอื่น.
Experience:
5 years required
Skills:
System Administration, English
Job type:
Full-time
Salary:
negotiable
- Provide technical support and assistance to employees via various communication channels, including phone, email, chat, remote tools and in person interactions.
- Assist in the setting up of IT equipment, laptops, IT infrastructure to ensure consistency and reliability.
- Collaborate with IT teams in different countries to address technical issues and implement effective solutions.
- Perform routine system administration tasks, such as user account management, access control, and software updates, utilizing centralized administration tools.
- Document all support activities, solutions, and procedures to ensure knowledge sharing and accessibility to all relevant stakeholders.
- Report to the IT manager.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, officer / Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor's degree in Information Technology, Computer Science, or a related field.
- 1-5 years of working experience in the IT support field or in a related area. New graduates are also welcome.
- Excellent understanding of computer hardware, software, and networking concepts, with the ability to troubleshoot and resolve complex technical issues.
- Working Thai and English communication skills.
- Demonstrated maturity, reliability, service orientation, and the ability to work effectively under pressure.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Candidates will only be contacted by authorised Deloitte Recruiters via the firm s business contact number or business email address.Requisition ID: 103279In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Procurement, Market Analysis, Contracts, English
Job type:
Full-time
Salary:
negotiable
- Analyze PTTEP s business plan, procurement plan, and market situation in order to establish category management strategy and define long-term sourcing and procurement strategies, in alignment with PTTEP direction.
- Provide market intelligence and related technical information related to PTTEP s key spending in order to support procurement strategies formation and activities.
- Monitor and analyze PTTEP s key spending and demand & supply market to develop commercial initiatives and value improvement as well as opportunities for cost saving for ...
- Develop and maintain Vendor Catalog to increase the efficiency of the procurement strategy.
- Facilitate and support all business, marketing, and investment strategies for Supply Chain Management effectiveness in areas such as strategic sourcing, market analysis, etc.
- Vendor ManagementManage vendor registration, pre-qualification, and vendor performance evaluation management systems.
- Maintain, analyze, and ensure the accuracy and validity of vendor information in PTTEP s vendor management system to support business activities.
- Develop and maintain Supplier Relationship Management program to manage the relationships between company and suppliers.
- Assess areas for efficiency improvement in the procurement process, propose initiatives & tools and lead efforts in the creation of continuous improvement plans, in partnership with vendors, users, and procurement teams.
- Supply Chain Planning and CoordinationCollaborate with Procurement Team on Annual Procurement Plan and perform as a focal point to consolidate, analyze, monitor, and report the changes and/or progress to ensure alignment with goals and strategies.
- Perform as a focal point to monitor the execution of all strategic initiatives in relation to Supply Chain Management Function.
- Perform as a global Supply Chain Management planning and commercial coordination unit for both domestic and international assets, providing assistance for an aggregated requirement plan, common standards, resources sharing, commercial leverage and any other kind of synergy leading to the best value from Supply Chain Management activities.
- Consolidate, analyze, and prepare information regarding supply chain management for Sustainability related management systems, e.g., ESG audit, DJSI report, Sustainability report, etc., and ensure the accuracy of information as per required criteria.
- Category management plan, strategic sourcing plan, and procurement strategies.
- Accurate and updated spending and market intelligence analysis report.
- Advice on categorized products and services, market, and procurement and contracts strategies information.
- Accurate and updated vendor information.
- Effective vendor performance evaluation system and supplier relationship management program.
- Professional Knowledge & Experiences.
- Bachelor s degree in Business Administration or Engineering or related field.
- At least 5-10 year experiences in procurement and category management function.
- Good command of both written and spoken English.
- Knowledge in commercial, petroleum industry equipment, specifications, manufacture, operation and certification requirements.
- Additional Desirable Qualifications.
- Planning and analytical skill.
- Communication and interpersonal skill.
- Work Location.
- Bangkok - Resident.
Experience:
2 years required
Skills:
Legal, Microsoft Office, Excel, English
Job type:
Full-time
Salary:
negotiable
- To assist tax & legal engagement teams with processing new client engagements acceptance. This will involve working closely with teams to initiate/perform background, independence and conflict checks on clients.
- Collate all information gathered to prepare the relevant sections of our client and engagement acceptance form on timely basis.
- Schedule and coordinate meetings, events and other similar activities for tax team.
- Handle all internal and external correspondences in order to provide any administrative assistance as requested.
- Translate TH-EN and EN-TH documents.
- Provide daily assistance to Tax Partners in a wide range of administrative tasks.
- RequirementsBachelor s degree in Business Administration, Political Sciences, or related field.
- 2 years of working experience in admin support and/or secretary is highly preferred.
- Fresh graduates are welcome.
- Excellent command of English.
- Effective time management skills.
- Detail-oriented, well-organized, and a team player.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Due to volume of applications, we regret only shortlisted candidates will be notified. Candidates will only be contacted by authorized Deloitte Recruiters via firm s business contact number or business email address.Requisition ID: 105909In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
3 years required
Skills:
Finance, ERP, Excel, English
Job type:
Full-time
Salary:
negotiable
- Verify and Post Vendor s Invoice by 3-Way Matching with PO process and Non-PO Process.
- Verify Relevant VAT and Tax of transactional basis.
- Ensure that the overdue items are treated properly per standard procedure to support the business.
- Responsible for GL Reconciliation in AP Module to ensure that all transactions are accurately recorded regarding to Thailand Accounting Standard and Tax Regulation.
- Proceed Suspense VAT reconciliation to ensure that the balance and detail represent in ERP is correct before submission to Revenue Department.
- Coordinate closely with Global Finance Services (GFS) to ensure that all transaction are recorded / proceeded completely.
- Verify the detail in Ariba Flow to ensure the correctness in terms of Taxation & Accounting before final PO to be released.
- Support both internal and external auditors.
- Provide effective and timely support with internal and external inquiries.
- Your role as a leader.
- At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Officer across our Firm are expected to:Demonstrate a strong commitment to personal learning and development.
- Understand how our daily work contributes to the priorities of the team and business.
- Understand the set expectations and demonstrate accountability in keeping personal performance on track.
- Actively focus on developing effective communications and relationship-building skills with stakeholders, clients and team.
- Demonstrate an appreciation for working with others.
- Understand what is fundamental to Deloitte s success as a business.
- Demonstrate integrity and an awareness of strengths, differences, and personal impact.
- Develop their understanding of Deloitte and offer a fresh perspective.
- RequirementsBachelor s degree in accounting.
- Min. 3-5 years experience in accounting roles.
- Good computer skills especially MS Office: Words, Excel.
- Good command of English.
- Ability to work under pressure, proactive, positive, and can-do attitude.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 106071In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Social media
Job type:
Full-time
Salary:
negotiable
- Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
- Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
- Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
- Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
- Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
- System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
- Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
- Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
- Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.
Experience:
3 years required
Skills:
XML, English
Job type:
Full-time
Salary:
negotiable
- Provide point of contact for customers and support over tickets regarding cytric product and queries.
- Provide Support & Consultation as SME through phone, emails & chat in case required.
- Prompt and error-free processing of cases, if necessary in cooperation with other technical departments.
- Designing test scenarios for problem cases, performing error analyses.
- Create documentation.
- Provide prompt assistance in the area of customer care.
- Provide accurate incident resolution and service request management, within the established Service Level Agreement (SLA).
- Appropriately escalate issues to leadership and other teams.
- Proactively identify problem areas, and devise and deliver solutions to enhance the service quality and to prevent future problems.
- Assist the team lead with documentation and processes.
- Serve as an escalation point in resolving customer service issues within the scope of a specialist.
- Oversee the development and communication of help sheets, usage guides, and FAQs for end users.
- Provide accurate incident resolution and rervice request management, within established Service Level Agreement (SLA).
- Contribute business through reports and analysis (e.g. forecast),.
- providing qualitative feedback when needed.
- Analyse customer's business, operational and technical requirements (e.g. for internal reports).
- Support process improvement opportunities to drive operational efficiencies.
- Work closely with the Team/Stakeholders/stakeholding departments on incident progress and resolution.
- Create documentation for internal and external use with incident resolution and/or training.
- Support other technical teams as they operationalize new applications/tools to ensure the Global Support is prepared to support them and the customers.
- Create and conduct training sessions when needed for a variety of audiences.
- Any other tasks assigned by your line manager in accordance with your skills and experience.
- Candidate profile.
- Minimum 3 years experience in working with Cytric.
- Very good knowledge of Cytric and/or high expertise in specific Cytric areas.
- understanding of the Travel/Tourism Business.
- previous work experience in Customer Service or other relevant experience with strong technical affinity.
- Previous technical Customer Support experience.
- Solid PC and operating systems experience.
- Network knowledge.
- Log (xml) reading experience.
- Fluent in English.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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