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Skills:

English, Korean

Job type:

Full-time

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Required to support combination of Agoda products (Hotel, Flights, Activities and more) to support the business needs after being trained for required skills.
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality - Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.
• We are looking for individuals that have an excellent command of spoken and written Korean & business level of English.
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical-thinker with attention to detail.
• Minimum typing speed of 35 words per minute.
• Willing to work rotating shifts.
• Ability to work in both a team environment and autonomously.
• Demonstrate high degree of integrity and confidentiality.
• Relocation/ visa support will be provided.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Multitasking, Professional publications, Microsoft Office, English, Mandarin

Job type:

Full-time

• Handle incoming calls, emails, and chat inquiries, as well as outbound calls related to client products, customized orders, and services.
• Provide accurate order and return status updates to customers.
• Identify and assess customer needs, ensuring they are addressed or routed to the appropriate support channel.
• Follow established client processes and procedures, making updates when required.
• Gather and report customer feedback on products, websites, and advertising.
• Assist customers in locating authorized dealers who carry client products.
• Conduct call backs when necessary to resolve customer inquiries, including contacting shipping carriers or customers for further details.
• Demonstrate a strong customer service orientation, ensuring a high level of professionalism and customer satisfaction.
• Effectively communicate with customers, maintaining a professional and courteous tone at all times.
• Must be able to work in assigned shift schedules.
• 5 working days per week (Rotational shifts may apply).
• Foreign nationals are welcome to apply.
• Fluency in Mandarin (Traditional Chinese) and English (minimum B2 level).
• Bachelor s degree in any field.
• Fresh graduates are welcome to apply.
• Strong customer service skills, with a focus on professionalism and customer satisfaction.
• Ability to handle multiple tasks and inquiries efficiently.
• Strong problem-solving and communication skills.
• Visa & Work Permit Sponsorship for eligible candidates.
• Relocation Package for international hires.
• Performance-Based Incentives.
• Health Insurance & Social Security.
• Annual Salary Increment & Bonuses (as per company policy).
• Leave Entitlements (Annual Leave, Sick Leave, Business Leave, etc.).
• Company-Sponsored Entertainment Events throughout the year.
• Annual Health Checkups (as per company policy).
• Special Rewards & Points Program for redeeming gifts, vouchers, and more.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

Job type:

Full-time

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai

Job type:

Full-time

• รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
• ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
• ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
• สื่อสารภาษาไทยได้ดี.
• มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างานเวลา 9.00 - 18.00.
• สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

• Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
• Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
• Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
• Provide high-quality professional customer service.
• Follow brand guidelines and processes for changes, if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
• Bachelor s Degree in any related field.
• Fresh graduates are welcome to apply.
• Shift start times will vary between 9:00 AM and 12:00 PM.
• Work schedule: 5 days per week, with 2 days off per week.
• Base salary.
• KPI performance & attendance incentives.
• Medical insurance.
• 12 days of annual leave.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udom Suk).

Job type:

Full-time

• Position No.1: Product Development (Product Platform: AIS Play).
• Job Summary: Design, execute, and manage video products for AIS PLAY, focusing on UI/UX design, feature development, customer experience enhancement, and OTT integrations..
• Lead the design and management of AIS PLAY's video products, including UI/UX improvements, new feature development, and OTT integrations.
• Create prototypes and detailed product specifications.
• Collaborate with technical and marketing teams to gather and prioritize product requirements.
• Conduct user research and data analysis to drive product decisions.
• Optimize digital experience performance, identifying areas for improvement and competitive advantages.
• Recommend and implement strategies to enhance user experience.
• Perform additional tasks as assigned by management.
• Bachelor's degree in Computer Science, or related field.
• 1-2 years of experience in product management or similar role.
• Proficiency in English communication.
• Basic understanding of OTT platforms and streaming technologies.
• Experience with project management tools (e.g., Jira, Trello).
• Familiarity with agile methodologies.
• Strong analytical and problem-solving skills.
• Experience in the entertainment industry, particularly video streaming.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Experience with video streaming or media platforms.
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Senior-Marketing-Officer--Product-Owner---Product-Platform-_R24014095.
• Position No.2: Business Analyst (OTT Package Platform - AIS Play).
• Design and implement OTT packages, including integration of various services, optimizing user journey, and enhancing user experience for each OTT offering.
• Manage and oversee package operations, ensuring smooth functionality, troubleshooting issues, and continuously improving package performance and user satisfaction.
• Collaborate with platform development team and stakeholders to align package creation with overall product strategy and technical capabilities.
• Design, execute, and Manage Video Product and related (AIS PLAY), including UI & UX design, features development, customer experience, package and OTT integrations.
• Lead the integration of our OTT platform with third-party OTT partners.
• Collaborate with OTT partner to develop and launch the collaboration service ie Billing on behalf, Service bundling.
• Oversee troubleshooting processes for platform issues, working closely with customer support, technical, and QA teams.
• Bachelor's degree in Business, Computer Science, or related field.
• Proficiency in English communication.
• Familiarity with agile methodologies.
• Strong analytical, motivational, coordinate and problem-solving skills.
• Experience with video streaming or media platforms.
• Knowledge of data analysis tools and techniques.
• Understanding of UX/UI design principles.
• Basic understanding of OTT platforms and streaming technologies Experience with project management tools (e.g., Jira, Trello).
• Click Link to Apply => https://ais.wd3.myworkdayjobs.com/Careers/job/Bangkok/Product-Development-Specialist_R24012583.

Skills:

Sales, Business Development, Negotiation

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Business Development in Hyperscale and ICT Business.
• Responsible for ensuring the success of cloud products by growing their revenue and ensure smooth operation.
• Interaction and development of relations with representatives with hyperscale vendors to understand more about their business and their key success factors to work solutions with product development team and external team to make our business success.
• Development of a sales development strategy and key message for products and solutions based on products with our Product management.
• Negotiate and tracking deals with suggest product detail, promotion, special campaign communication etc. from product development team with sales team and work with marketing to develop matching initiatives to boost revenues.
• Focusing on solution offerings to be published on Vendor's Marketplace to advance organization's capabilities as well as to bring in more market revenues and solution rebates to corporate.
• To execute partner program benefit to drive sale or solution sale with implementation, adoption, and optimization of cloud services, ensuring successful outcomes for customers.
• Planning Go-to-Market activities to create opportunities around focused solutions to develop and achieve aspirational corporate targets.
• To coordinate with cross-functional team to identify issues and follow up on solutions.
• Able to follow through to ensure excellent quality of execution.
• In-depth understanding of seller insights and able to leverage these insights to build strong relationships with sellers and feedback to our team to improve the products and services.
• Driven to achieve team goals and is transparent to share ideas to help total team improve performance.
• Have high accountability and responsibility to follow through each task as well as high ownership of each product brand.
• At least 5 years experienced in Key Account, Online business, Business Development, Presale, Solution Sale or Product Management would be a plus (have product knowledge in AWS, Google, or Microsoft).
• Able to collaborate well with other team members.
• Tenacity to develop ideas independently and thrive in a fast-paced start-up environment.
• Strong communication skills and Negotiation Skill.
• Detail Oriented and Data Analysis.
• Public Cloud Product Specialist.
• Responsible for Product management on Public Cloud product strategy to maximize sales, revenue, market share and profit margins.
• well round knowledge in market analysis, addressable market, trends and drivers of Public cloud business in Thailand.
• Initiate new product development, product road map, Manage Product life cycle and co-develop GTM strategy.
• Understand e2e Enterprise business process from product sourcing, T&C, Contract to developing the process of sales ordering to after sales service.
• Responsible for managing business-to-business relationships with partners and vendors on public cloud domain.
• Manage product offerings, and competency to teams.
• Well knowledge on Public Cloud product offering. hands-on knowledge in using public cloud partner portal is a plus.
• Bachelor s degree or higher in an associated discipline.
• 2+ years experience in product management, pricing, and/or product marketing, business development, and / or related areas.
• Being a self-starter and can juggle multiple priorities and make things happen in a fast-paced, dynamic and often ambiguous environment.
• PC skills; Advance on Excel (Pivot table/Data analysis), Intermediate on Word/PowerPoint.
• Past experience Cloud/ Public Cloud experience or driving enterprise cloud product is a plus.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Participate in proof-of-concept (POC) development and execution.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Implement authentication, authorization and accounting system for network and security devices.
• Relevant network certifications such as CCNA, CCNP, CCIE and Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Skills:

Windows Server, VMware, DevOps, English

Job type:

Full-time

• Be accountable for the successful delivery of Microsoft Azure and M365 projects for enterprise customer including Windows server and Active Directory deployment.
• Communicate and manage senior stakeholders across multiple business lines and suppliers.
• Establish an understanding of the business, develop a deep understanding of business needs to create deployment and migration delivery plans.
• Lead and inspire teams.
• Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
• 5+ years experience in the field of Azure, M365 and Microsoft server implementation.
• Experience with Microsoft implementation team leading or delivery team manager.
• Troubleshooting and analytical skills.
• Good communication and collaboration skills.
• Client management skills.
• Good command of English.
• Engineering Specialist.
• Provisioning and delivery strategic and complex IaaS cloud services to Enterprise customer.
• Container service implementation.
• Backup and disaster recovery site implementation.
• IaaS cloud migration and hand-over to related team.
• Validation of Cloud services solution and architect.
• Co-operation with stakeholder and perform technical planning to ensure on-time delivery.
• At least 5 years experience on VMware Cloud platform implementation and solution design.
• Experience with vCenter, vCloud Director, VMware Tanzu, SDDC, VCF or Veeam Backup and Replication.
• Ability to take on multiple assignments.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP certification is an advantage.
• Senior Engineer; (Cloud; AWS).
• Building and operating apps on AWS using tech such as API Gateway, Lambda, RDS, Automated deployment tooling and CI/CD.
• Participate in deep architectural discussions and design exercises to create solutions built on AWS while ensuring solutions are designed.
• Migration of the server loads from on-prem to Cloud working under The direction of Migration Architect.
• Conceptualizing and architecting Cloud Migration solutions.
• Build deep relationships with senior technical individuals within customers toenable them to be Cloud advocates.
• Bachelor s degree or higher in Computer science, Computer engineering, IT or other related fields.
• Good working knowledge of AWS environment and various resources/services.
• Good working knowledge of AWS DevOps Experience.
• Good Infrastructure and server management experience.
• Preferably Knowledge of AWS Migration Hub & AWS Server Migration Services.
• Experience with private and public cloud architectures, pros/cons, and migration considerations.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.

Skills:

Project Management, Linux, UNIX, English

Job type:

Full-time

• Manage CCII (Cloud, Cyber Security, IOT, ICT) project for single and multi-tower solution for Property, Retail, Conglomerate, and international customer segments.
• Be a committee of AIS bid management for validating large projects at TCV > 10MB.
• Manage project stakeholders to meet expectation and requirement.
• Communicate project progress to stakeholders.
• Plan and manage project issue and risk with proper actions.
• Plan and manage project to meet project objective, within timeline, project budget, scope and give customer satisfied.
• Manage project resource both internal delivery and external suppliers.
• Bachelor's degree or higher in computer science, business, or a related field.
• 8-15 years of project management and related experience.
• Strong in communication and stakeholder management.
• Project Management Professional certification preferred.
• Proven ability to solve problems creatively.
• Strong familiarity with project management software tools, methodologies, and best practices.
• Experience seeing projects through the full life cycle.
• Excellent analytical skills.
• Strong interpersonal skills and extremely resourceful.
• Proven ability to complete projects according to outlined scope, budget, and timeline.
• Engineering Specialist (Cyber Security).
• Oversee the implementation of cyber security solutions and services to ensure customer satisfaction and security effectiveness.
• Plan and establish procedures and systems that enhance operational efficiency.
• Delegate tasks effectively to team members to achieve organizational objectives.
• Strategically allocate resources to optimize project outcomes.
• Monitor and support staff in their work progress to ensure timely delivery of services.
• Evaluate staff performance through regular assessments and feedback mechanisms.
• Foster professional development among team members to enhance their skills and capabilities.
• Drive productivity and maintain high quality standards within the division.
• Provide guidance and coaching to staff to support exceptional service delivery.
• Bachelor s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Some positions may require a master s degree.
• Relevant work experience in cybersecurity roles, typically ranging from 3-7 years, depending on the seniority of the position. Hands-on experience with security technologies and methodologies is essential.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), CompTIA Security+, Certified Information Security Manager (CISM), or Certified Information Systems Auditor (CISA) may be preferred or required.
• Proficiency in network security, firewalls, intrusion detection systems, and VPN.
• Knowledge of operating systems (Windows, Linux, UNIX) and databases.
• Experience with security protocols (SSL, IPsec, etc.) and encryption.
• Familiarity with security frameworks and standards (NIST, ISO 27001, etc.).
• Knowledge of Compliance: Understanding of regulatory requirements and compliance standards (e.g., GDPR, HIPAA, PCI-DSS).
• Ability to work both independently and collaboratively in a team environment.
• Strong attention to detail and the ability to prioritize tasks effectively.
• Engineering/IT Specialist (Cyber Security)
• Design/Implement Cyber Security project for Private Cloud and Global Cloud (AWS and MS Azure).
• Solution integration and migration.
• Control suppliers in the assigned project.
• Do project quality control.
• Do project risk assessment and management.
• Do project UAT with customer.
• Create final project document.
• Do customer project training (OJT).
• At least 4 years of Cyber Security experience.
• Bachelor s degree in Computer Engineering, Information Technology, Computer Science or related fields.
• Experience in installation and operation Security product e.g. Firewall, IPS, SIEM, NAC, Anti-Virus, Endpoint.
• Knowledge on network security and cloud technology.
• Knowledge of monitoring tools (What s up gold, Zabbix, Nagios).
• Has valid Security product Certification e.g. Fortinet NSE3-7, Palo Alto PCNSA, PCNSE, Cisco CCNA, CCNP Security.
• Experienced in ITIL framework.
• Senior Engineer (System Infrastructure)
• Implement Server, Storage, Virtualization, Backup system for Enterprise customer.
• Hypervisor and Operating system configuration and customization.
• Network and firewall integration for Cloud infrastructure.
• Hand-over completed solution to related team.
• At least 3 years experience on Server, Storage, VMware and Veeam delivery.
• Strong knowledge of Cloud environment and Operating system. (Windows and Linux).
• Basic skill of Database and Middleware installation.
• Strong organizational skills and ability to take on multiple assignments.
• Experienced firewall and cloud network implementation.
• Ability to occasionally work or assign work during nights/weekends during critical incidents per on-call rotation or major project implementations.
• Good command of English.
• VMware VCP or Linux certificate knowledge is an advantage.

Experience:

3 years required

Skills:

Enthusiastic, English

Job type:

Full-time

• Arrange import shipment from start to end.
• Make a booking with capacity planning team.
• Prepare, handle and process documentation house air waybills.
• Notify flight/Pre-alert to overseas.
• Tracking and update shipment cargo status to customer.
• Transfer a complete set of work to billing dep.
• Window contacts for customers take incoming calls, facilitate, coordinate or give direct response as required.
• Support Customers requirement and provide service to meet customer expectation or according to KPI setting.
• To handle cargo movement, complying with regulations and internal procedure.
• WHAT ARE WE LOOKING FOR? Bachelor s degree in any majors.
• 3 years of experience as an air export in freight forwarding companies.
• Good command of English and PC computer skills.
• Good communication with customer, internal, oversea.
• Service-minded, enthusiastic and good attitude for all business opportunities.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Job type:

Full-time

• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
• The training team supports our SMB team creating and delivering interactive, memorable and inclusive training experiences. We enabling learners to realize their growth potential and support advertisers in unlocking revenue and driving business outcomes.
• We are looking for a passionate and experienced Training Specialist to support the ongoing training and development of our APAC SMB internal sales teams in order to ensure a high quality experience for our SMB advertisers. Our ideal candidate will have demonstrated success developing and delivering training programs, working closely with sales teams to drive sales activities, and devising scalable learning systems.
• Work collaboratively with external and internal stakeholders to identify and assess training and development needs that are aligned across regional business needs.
• Design, prepare, and deliver training and development programs through Train-the-Trainer methodology.
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs.
• Evaluate training solutions for quality, business impact, and scalability.
• Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
• Assist with the development and support of a Learning Management System and other scalable learning solutions.
• At least 3 - 5 years of experience in L&D, preferably in the digital/tech advertising industry.
• Good understanding and knowledge of the various stages of a sales funnel, conversion rates and sales pipeline activities.
• Ability to deliver technical content and excellent presentation and storytelling skills.
• Have a passion for training, ability to think on your feet, adaptable to changing environment.
• Familiarity with various LMS platforms and other L&D tools.
• Experience working with sales teams, account management and service workflows.
• Expert knowledge of social media, mobile apps, and digital and mobile marketing.
• Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• จัดทำเอกสารที่เกี่ยวข้อง-เอกสารเงินกู้ธนาคาร
• ประสานงานผู้รับเหมาในการตรวจแก้ไขงาน Defect
• นัดหมาย ติดตามลูกค้าในช่วงโอนโดยให้สอดคล้องกับแผนงานและระยะเวลาที่กำหนดไว้อัตรา: 3 ตำแหน่งเงินเดือน: ไม่ระบุ บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศหญิง อายุ 24 ปีขึ้นไป, วุฒิการศึกษาปริญญาตรี ไม่จำกัดสาขา
• สามารถใช้คอมพิวเตอร์โปรแกรม MS.Office ได้ในระดับดี
• มีบุคลิกภาพดี และทักษะการสื่อสาร-มนุษย์สัมพันธ์ดี
• Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
• ค่ารักษาพยาบาล.
• ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
• เงินสงเคราะห์กรณีเสียชีวิต.
• ตรวจสุขภาพประจำปี.
• วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
• ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
• 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
• Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
• Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
• Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
• Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
• Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Performs other duties as assigned.
• WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
• Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
• Basic to more advanced general knowledge of customer service principles and practices.
• Basic analytical skills and good service orientation.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Experience:

3 years required

Skills:

Industry trends, Salesforce, Contracts, English

Job type:

Full-time

• Spearhead the sales efforts for fleet solutions, encompassing the management of sales, development, and expansion of products and services tailored for fleet operations.
• Strategically engage with potential customers to understand their fleet management needs and propose customized solutions that address their challenges effectively.
• Actively manage and nurture customer relationships to ensure satisfaction and loyalty, while also identifying opportunities for upselling and cross-selling within the f ...
• Collaborate closely with internal teams to stay abreast of product enhancements and industry trends, enabling informed and value-driven conversations with customers.
• Drive revenue growth by consistently achieving sales targets and contributing to the overall success of the fleet solutions business unit.
• Oversee the designated portfolio by formulating a growth strategy, creating plans, and executing them to achieve both individual and team sales targets, including margin, volume growth, DSO, and other credit KPIs.
• Consistently adhere to Sales 1st Standards, prioritizing pipeline management, streamlining call planning, and enhancing account management through the utilization of Salesforce tools to boost sales productivity and efficiency.
• Drive aggressive value growth by comprehensively understanding value creation and financial aspects, including value drivers, P&L impact, cash flow dynamics, and business deal implications, tailoring offerings to meet customer needs.
• Assist in crafting innovative and intricate Customer Value Propositions (CVPs) to transition from a supplier to a strategic partner, emphasizing value-driven interactions.
• Stay informed about market trends, competitors' strengths, and weaknesses to identify growth opportunities.
• Enhance value for existing customers and Shell through effective value, cross-selling, and upselling techniques.
• Prioritize the acquisition of new business, particularly targeting gold and platinum customers, in alignment with Fleet Solutions customer strategy.
• Analyze and strategize customer business dynamics, product portfolios, service packages, contracts, pricing, credit terms, and debt management.
• Adhere to HSSE Live Saving Rules and Goal Zero principles, demonstrating proactive responsibility in handling HSSE matters.
• Relevant bachelor s degree/Masters are an advantage.
• Relevant sales experience or minimum 3 years experience in sales environment.
• Good working knowledge of the customer operations, financials and knowledge of specialist sources of information in knowledge of Salesforce tools.
• Strong IT literacy on all Office Programs.
• Good knowledge of English.
• Proven/track record of competence in negotiation and dealing with external partners.
• Strong interpersonal skills: ability to manage relationships at all levels.
• Strong credibility (or proven willingness and capability to improve) in Personal and business skills.
• Selling and Negotiation.
• Customer Relationship Management.
• Market Awareness.
• Customer Value Proposition.
• Finance & Economics.
• HSSE mindset, proactive contribution to the HSSE journey include leveraging Shell leadership in HSSE for commercial advantage.
• Financial Acumen including knowledge of P&L, cash, ROACE, ERR and capability to structure deals that maximize value to Shell.
• Demonstrated evidence of Leadership Attributes and 5 Behavioral Imperatives will be taken into account in the selection process.