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Skills:

Branding

Job type:

Full-time

• Strategy & Policy Development: Create and implement sustainability policies, strategies, and action plans to achieve SCB's sustainability targets and strategic goals.
• Strategic Alignment: Ensure consistent sustainability strategy and target development across all Business Units (BUs).
• Partnership & Ecosystem Building: Cultivate expertise and partnerships with government and private sectors to build sustainability ecosystems and collaborative solutions.
• Performance Disclosure & Reporting: Lead public disclosure of SCB's sustainability performance, aligning with global and local standards for SCBX Group and SCB reports and websites.
• Performance Monitoring & Gap Management: Manage the sustainability dashboard, analyze consolidated performance, and proactively address any performance gaps.
• Sustainability Communications & Branding: Develop and deliver sustainability communication materials for both internal and external stakeholders.
• Qualifications Demonstrated experience in crafting and implementing sustainability strategies and policies within a large organization.
• Strong track record in overseeing sustainability performance management and public reporting.
• Proven ability to build and leverage partnerships with government and private sector entities to advance sustainability goals.
• In-depth knowledge of global and local sustainability reporting frameworks and standards (e.g., GRI, TCFD, DJSI, CDP, SASB or IFRS Sustainability or other certification related to Sustainability/ESG for financial services is preferred).
• Excellent communication and presentation skills to effectively convey sustainability performance and initiatives to diverse audiences.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Negotiation, Excel, Formula, English

Job type:

Full-time

• Run and deliver most effectively MRI system.
• Do the whole process for create temporary lease contract all format include Food Court.
• Create a database for all business units in Mall Management (Permanent, Temporary, Food Court and report development benefits).
• Ensure data accuracy, slightest mistake and fraud including temporary space layout update.
• Set up database all business units for create the contract.
• Support and resolve issues related with the MRI.
• Coaching and advising end-user about the MRI system.
• Bachelors degree in Business administration, or any related fields.
• Strong negotiation skill.
• Be able to work under pressure.
• Good command of written and spoken English.
• Good computer skill in Microsoft excel (Pivot, Formula).
• Good problem solving skill.
• Good communication skill.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Project Management, Risk Management

Job type:

Full-time

• Develop and implement project management standards, methodologies, and best practices tailored to projects.
• Create and maintain templates, tools, and guidelines to support project managers and ensure alignment with organizational goals.
• Support project meetings, prepare and present materials, track action items, and ensure follow-up on agreed actions.
• Work cross-functionally to coordinate project updates and resolve bottlenecks, ensuring alignment between internal and external stakeholders.
• Manage relationships with stakeholders and ensure effective communication across various teams.
• Oversee the throughput of multiple projects, ensuring that resources are appropriately allocated and projects are delivered within scope, on time, and within budget.
• Facilitate the definition of service levels, business requirements, and resource allocation.
• Support the integration of new systems and processes, ensuring smooth transitions and addressing any challenges during change management.
• Analyze KPIs and continuously drive business integration and process improvements.
• Bachelor's degree in a technical or analytical field; an MBA is a plus.
• 5+ years of experience in project or program management especially in AI projects, with a focus on executing complex transformation initiatives.
• Experience in stakeholder management and the ability to collaborate across different functions to achieve project goals.
• Proven experience in managing end-to-end project lifecycles, including budget management, resource allocation, and risk management.
• Strong organizational skills, attention to detail, and ability to manage multiple projects simultaneously.
• Demonstrated ability to drive results, lead cross-functional teams, and manage both strategic and operational elements of projects.
• Strong communication skills, both written and verbal, with the ability to effectively communicate with senior management and stakeholders.
• Critical thinking and problem-solving skills, with the ability to analyze complex situations and propose actionable solutions.
• Ability to thrive in a fast-paced environment with a focus on meeting deadlines and delivering results.

Skills:

Statistical Analysis, Problem Solving, Excel

Job type:

Full-time

• Analyze all demands (nation-wide and by store level) for normal sales, promotion, and activity using appropriate techniques and tools, interpreting the outcomes and preparing reports, and providing solutions to facilitate business decision making. Ensure that all events and seasonality that may impact the sales are demonstrably anticipated and considered.
• Develop and implement inventory management strategies to ensure optimal stock levels, minimize stockouts, and reduce overstocking.
• Provide forecasting & replenishment, promotion planning with external vendors and internal stakeholders to design, develop, and roll-out processes and tools to improve process efficiency and forecast accuracy.
• Prepare and analyze inventory reports to identify trends, opportunities for improvement, and potential risks.
• Provide statistical analysis and insight to support the impact assessment of change, and specifically, forecasting and scheduling effectiveness.
• Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed.
• At least 1-3 years of experience in Replenishment, Inventory Management, Demand Planning.
• Have experience in Retail or FMCG business would be advance.
• Managing inventory level as assigned Department to be the right quantity, the right place and the right time at lowest cost.
• Good Analytic skills /Problem solving / Decision Maker / Proactive type of interpersonal skills.
• Excellent in MS Excel (Vlookup, Pivot Table).

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• 00 a.m.-19.00 p.m.
• 00 a.m.-22.00 p.m.
• Functional Skills & Experiences.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• 0-2 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Chinese, Japanese, Korean).
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

SAP, Procurement, Contracts, English

Job type:

Full-time

• Verify the new stock item mater creation and maintain its accuracy of material master data for inventory information management.
• Coordinate with users to identify material requirement plan and stock parameters.
• Initiate stock replenishment with proper lead time to ensure material availability and ready-to-use to support Operations.
• Monitor inventory via SAP system, update and maintain inventory database as well as providing inventory-related reports and analysis to ensure proper inventory monitoring and control.
• Coordinate with users to identify non-movement and obsolete items for further write off and disposal.
• Coordinate with Procurement and users for timely stock PO issuance and delivery to meet requirement.
• Coordinate with procurement, warehouse, users, and related functions for any inventory discrepancies and properly solve the issues.
• Plan and Monitor inventory expenditures to be in line with the approved budget.
• Plan and perform the annual physical inventory count to ensure its accuracy.
• Support physical audits from both internal and external parties.
• Follow Company s SSHE MS and related regulations in all activities under his/her responsibilities.
• Manage contracts for stock items.
• Professional Knowledge & Experiences.
• Bachelor s Degree with preferrable in Engineering, Business Administration or Logistics and Supply Chain Management.
• Have knowledge of material planning, material coordinator, inventory management methods and system, warehousing.
• Minimum of 3-year experience in inventory management is preferrable.
• Have skill to use Ms Office e.g., advanced Excel, Power Point, Word and Power BI.
• Good command of written and spoken English.
• Additional Desirable Qualification.
• Good in following soft skills; analytical & systematic thinking, problem solving, collaboration, and communication.
• SAP MM and IM Module.
• Work Location.
• Bangkok - Resident.

Job type:

Full-time

• Represent a positive image of the organization and deliver exceptional service to customers
• Represent a good image of the shopping mall and company
• Providing excellence service to customer at the assigned service counter including
• Information Center
• Parking Validation
• Redemption (Promotion & Rewards)
• Membership Services
• Selling and Issuing Gift Cards, Coupons, or Vouchers
• Baby Stroller & Wheelchair Service
• Assist with Customer Issues
• Receive and Handle Customer Feedback
• Support Company Activities and Events
• Comply with Company Policy
• Hours of operation: 5 working days per week
• Functional Skills & Experiences
• 0-2 years experience in customer service
• Good command of spoken and written English
• Competence in Computer & Digital Literary
• Familiar with application & program usage
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Job type:

Full-time

• ประสานงานและสนับสนุน ในงานบริการและปัญหาเคสต่างๆ ของลูกค้า การแก้ไขปัญหาระยะสั้น เช่น กรณีลูกค้าติดขัดในการสั่งซื้อสินค้า ขอเพิ่มโควตา ฯลฯ โดยประสานงาน และ ติดต่อกับหน่วยงานต่างๆ เช่น จัดส่ง สินเชื่อ เพื่อบริการลูกค้าในเรื่องต่างๆ
• ควบคุม Back Order เพื่อ Fulfill สินค้าให้ตรงตาม Order เพื่อจัดส่งสินค้าให้เป็นไปตามหลักเกณฑ์ของบริษัทฯ และความต้องการของลูกค้า ตรงตามเวลาที่กำหนด
• การให้ข้อมูลลูกค้าและสนับสนุนทีมงานเกี่ยวกับรายการส่งเสริมการขาย, ราคาสินค้า, สอบถามเวลาจ่ายสินค้า, การแจ้งเตือนกำหนดชำระเงิน, รับเรื่องร้องเรียน การสำรวจ รวมถึงการแจ้ง ...
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• Specification
• อายุไม่เกิน 35 ปี
• ปริญญาตรี สาขาที่เกี่ยวข้อง
• มีความรู้ความเข้าใจในการะบวนการสั่งซื้อ และจัดส่งสินค้า
• ในรูปแบบค้าสมัยใหม่ การประสานงาน และการแก้ไขปัญหา
• ประสบการณ์ในการบริการลูกค้า การบริหารคำสั่งซื้อของลูกค้าหรือการบริการการขายอย่างน้อย 2 ปี ขึ้นไป.
• สามารถปฏิบัติงาน 6 วัน/สัปดาห์ได้ (8.00 น. - 17.00 น.)
• Key Competencies
• มีความรอบรู้และเข้าใจระบบ SAP เป็นอย่างดี
• ความสามารถในการติดตามงาน รวมไปถึงช่วยเหลือทีมงาน เพื่อรองรับการเปลี่ยนแปลง และให้บริการลูกค้าได้เป็นอย่างดี
• ทำงานภายใต้ภาวะความกดดันและแก้ไขปัญหาเฉพาะหน้าได้ดี
• ทัศนคติที่ดี และการทำงานร่วมกันกับทีมงานที่เกี่ยวข้องเพื่อความสำเร็จของงาน
• ความสามารถในการประสานงาน และการเจรจาต่อรอง.

Skills:

Enthusiastic, English

Job type:

Full-time

• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• What you'll be doing.
• Provide friendly and efficient assistance to customers, addressing their inquiries and resolving any issues they may have.
• Respond to customer feedback and complaints, taking appropriate actions to ensure customer satisfaction.
• Collaborate with other departments to ensure a seamless and positive customer experience.
• Maintain detailed records of customer interactions and follow up as necessary.
• Contribute to the continuous improvement of customer service processes and procedures.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• What we're looking for.
• Bachelor's degree in Liberal Arts, Humanities: Major in English / New Graduates are welcome.
• Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds.
• Strong problem-solving and decision-making abilities, with a focus on delivering customer-centric solutions.
• Attention to detail and the ability to multitask in a fast-paced environment.
• Prior experience in customer service or a similar role within the service industry.
• Proficiency in English and Thai, both written and spoken.
• A positive, friendly, and enthusiastic attitude.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Experience:

7 years required

Skills:

Content Creator, Branding, Creativity, English

Job type:

Full-time

• Communication plan development and implementation.
• News writing or content creator.
• Communication materials producing and management (mainstream, online and social medias).
• Media relations and engagement.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Communication arts, Mass communication or related.
• Minimum 7 years of experience in corporate communication (communication plan development and implementation both internal and external, communication materials production, corporate branding, issue, emergency, crisis communication).
• Excellent written and verbal communication skills both Thai and English.
• Engage with the media, influences, and industry professionals.
• Interpersonal skills, Creativity, Teamwork.

Experience:

5 years required

Skills:

Business Statistics / Analysis, Industrial Engineering, Analytical Thinking, Own Transportation and Driving Licence, Leadership Skill, English, Thai

Job type:

Full-time

• Collaborate with the executive team to develop and execute business strategies that align with company objectives.
• Drive growth initiatives, operational innovations, and competitive positioning in the laundromat industry.
• Establish key performance indicators (KPIs) and track performance to ensure business sustainability and profitability.
• Develop and implement new business models and expansion strategies to enhance franchise and company-owned operations.
• Operations Management.
• Oversee the end-to-end operations of both DODO and COCO stores, ensuring seamless execution of daily activities.
• Develop and standardize processes for store management, service quality, and customer experience.
• Optimize supply chain, logistics, and maintenance operations for efficiency and cost-effectiveness.
• Implement automation and technology-driven solutions to streamline operations.
• Ensure compliance with all regulatory and safety standards.
• Financial Oversight.
• Work closely with the CFO to manage P&L, budgeting, and financial planning.
• Optimize operational costs while maximizing revenue and profitability.
• Implement performance-based financial models for franchisees and internal teams.
• Analyze financial reports and operational metrics to drive decision-making.
• Leadership and Team Development.
• Build and lead a high-performing operations team, fostering a culture of excellence and accountability.
• Provide mentorship and guidance to franchise partners and in-house store managers.
• Develop training programs to enhance staff capabilities and ensure consistency across all locations.
• Encourage a proactive and problem-solving mindset among team members.
• Innovation and Business Development.
• Identify and implement new initiatives to enhance business operations and customer satisfaction.
• Leverage technology to enhance customer engagement, payment systems, and service efficiency.
• Explore strategic partnerships and collaborations to drive growth and market expansion.
• Bachelor s degree in Engineering (Industrial Engineering preferred) or a related field.
• Graduated from top-tier universities such as Chulalongkorn University, KMUTT, Chiang Mai University, or equivalent.
• 5-10 years of experience in operational management, preferably in industries related to service operations, engineering-based business models, or retail operations. Cross-industry experience is preferred.
• GPA of no less than 3.00.
• Direct experience managing a team of at least 10 direct reports, with a strong ability to prioritize tasks, make minute-to-minute decisions, and manage general operations effectively.
• Proven track record of driving operational efficiencies, business growth, and team leadership.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to adapt and thrive in a dynamic, fast-growing business.
• Excellent communication, negotiation, and stakeholder management skills.
• Master s degree in Business Administration, Branding and Marketing, Engineering Management, or a related field.
• Experience working across multiple industries, particularly in FMCG, manpower management industries, food & beverage, or retail industry.
• Familiarity with technology-driven solutions and digital transformation in operations.
• Salary range: THB 70k - 80k per month.
• Officer-level performance-based KPI incentives.
• Bonus structure: Corporate Performance Bonus, Individual Performance Bonus, and Growth Bonus.
• Browny s Employee Benefits include birthday leave, recreational bonus, free wash & dry service, group health insurance, bereavement support, allowances, and more.
• This role offers an exciting opportunity to lead and innovate within a rapidly growing laundromat business. If you are a strategic thinker, results-driven leader, and passionate about operational excellence, we encourage you to apply.

Job type:

Full-time

• Lead and manage the company s Business Continuity Management (BCM) program in alignment with Thai SEC requirements.
• Conduct and maintain Risk Control Self-Assessments (RCSA), Business Impact Analyses (BIA), and develop/update Business Continuity Plans (BCP).
• Identify and mitigate operational risks, ensuring business continuity in a regulated fintech environment.
• Provide timely and thorough reporting to the Chief Risk Officer and senior management on BCM progress and initiatives.
• Work independently with minimal guidance while collaborating effectively within the team.
• Proven experience in implementing and managing Business Continuity programs, with a strong focus on ISO 22301 in regulated industries.
• Deep understanding of Thai SEC requirements and their implications for BCM.
• Solid expertise in managing RCSA, BIA, and BCP processes effectively and efficiently.
• Excellent communication and interpersonal skills to work with cross-functional teams and stakeholders.
• Strong sense of accountability, reliability, and professionalism, with a "can-do" attitude.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
• For Candidate Privacy Policy, please follow at https://careers.bitkub.com/privacy.

Experience:

3 years required

Skills:

Finance, Statistics, Risk Management, English

Job type:

Full-time

• Craft innovative collection strategies to maximize recoveries and minimize losses. Ensure strategies are aligned with company objectives and market trends.
• Continuously monitor the performance of various collection strategies against key performance indicators (KPIs) and financial targets. Provide actionable insights and recommendations for improvement.
• Design and oversee the execution of control tests to evaluate the effectiveness of new strategies. Analyze test results and scale successful strategies across the portf ...
• Create and refine incentive programs to motivate and reward high-performing collection teams. Ensure commission structures are competitive and aligned with industry standards.
• Work closely with other departments, including analytics, finance, and operations, to ensure a cohesive approach to portfolio management.
• Ensure all collection activities comply with regulatory requirements and internal policies. Implement controls to mitigate risks associated with collection practices.
• Qualifications Bachelor s or Master s degree in Business Administration, Finance, Economics, Statistics, or related fields.
• At least 3 years of experience in banking knowledge such as loss forecasting, auto products, auto risk management, or retail risk management.
• Proven experience in retail banking strategy and portfolio management.
• Strong analytical skills with the ability to interpret data and translate findings into strategic actions.
• Proficiency in data analysis tools and software.
• Good technical skills in SQL (Plus) and Power BI.
• Good command of English.
• Good command of computer literacy (MS Office 365, SharePoint, Yammer, etc.).
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Skills:

Social media, YouTube, Social Media Management, English

Job type:

Full-time

• Develop communications plan and lead the implementation in the area of Digital and Internal Communications.
• Develop and publicize contents on corporate s website and social media channels (e.g., Facebook, LinkedIn, YouTube, Line, Instagram) and manage those channels.
• Develop and publicize contents for internal communications and manage internal communications channels (e.g., Internal newsletter, Intranet, etc.).
• Review and analyze the effectiveness of digital and internal communications programs and make recommendations for improvement.
• Design, produce and manage communications materials, publications, and corporate gifts (e.g., 56-1 One Report, AGM VDO, Calendar & Diary, etc.).
• Organize corporate events including exhibitions and key occasions events.
• Be part of Crisis Management Team as a team member to support in the overall crisis.
• Professional Knowledge & Experiences.
• Bachelor s Degree or above, in Communication arts, Mass communication or related.
• Minimum 10 years of experience in corporate communications, internal communications, social media management, crisis communications management, and related areas.
• Excellent written and verbal communication skills both Thai and English.
• Interpersonal skills, Creativity, Teamwork.
• Project management, analytical skills.

Experience:

3 years required

Skills:

Branding, Video Editing, Adobe Premiere

Job type:

Full-time

• Contribute to the implementation of digital tools and solutions that improve knowledge management workflows.
• Provide support in digitizing and archiving technical documents for future reference.
• Develop and produce digital promotional media, such as videos, presentations, infographics, and other content, to effectively communicate technical knowledge and initiatives.
• Collaborate with internal teams to design engaging multimedia content that promotes technical achievements, workflows, and knowledge-sharing activities.
• Ensure digital media aligns with organizational branding guidelines and is optimized for various platforms.
• Knowledge Asset ManagementSupport the collection, organization, and storage of technical knowledge, ensuring information is accurate, up-to-date, and easily accessible.
• Maintain technical document databases, and repositories to facilitate efficient knowledge sharing across teams.
• Collaboration and Knowledge SharingFacilitate collaboration among teams by supporting knowledge-sharing initiatives such as workshops, conferences, and technical meetings.
• Coordinate the development of knowledge-sharing tools and platforms to improve information dissemination.
• Support the preparation of online training materials to enhance technical knowledge and skill development within the organization.
• Assist in organizing and tracking training sessions, workshops, and knowledge management activities.
• Professional Knowledge & Experiences.
• Educational BackgroundBachelor s degree in Communication, Information Technology, Business Administration, Human Resources Management, Sciences, or a related technical field.
• Technical KnowledgeBasic understanding of knowledge management principles, tools, and workflows is preferable.
• Familiarity with digital content creation tools, such as video editing software (e.g., Adobe Premiere Pro, Renderforest), graphic design tools (e.g., Adobe Photoshop, Adobe Illustrator, Canva), and presentation software.
• Experience in creating digital promotional media, including videos, infographics, presentations, and other multimedia materials.
• Ability to develop content tailored for internal technical audiences and promotional purposes.
• Understanding of organizational branding standards and visual storytelling techniques.
• Proficiency with data and knowledge management platforms (e.g., SharePoint, Microsoft 365, or similar systems).
• Basic understanding of digital transformation tools and subsurface data workflows is an advantage.
• Ability to troubleshoot minor technical issues related to systems and tools.
• Professional Experience0-3 years of experience in technical support, knowledge management, or digital media production.
• Experience working in cross-functional teams to facilitate knowledge-sharing activities or create promotional content.
• Exposure to the oil and gas industry, subsurface technical workflows, or similar technical environments is a plus.
• Core CompetenciesStrong organizational and time management skills.
• Effective communication and interpersonal skills to collaborate across teams.
• Creative mindset with an eye for detail and quality in media production.
• Ability to learn and adapt to new tools, systems, and technologies.
• Additional Desirable Qualification.
• CORE Competencies.

Skills:

Social media

Job type:

Full-time

• Customer Interaction - Respond to customer inquiries via email, phone, chat, or social media promptly and professionally.
• Order Management - Assist customers with placing orders, tracking shipments, and processing returns or exchanges.
• Issue Resolution - Address and resolve customer complaints or issues, such as defective products or delivery problems, ensuring a satisfactory outcome.
• Feedback Collection - Gather customer feedback to improve products, services, and the overall customer experience.
• Knowledge Sharing - Stay updated on product knowledge and policies to provide accurate information to customers.
• System Navigation - Utilize CRM software to document, track, and manage customer interactions and profiles.
• Collaboration - Work with other departments, like logistics or operations, to ensure customer needs are met.
• Sales Support - Advise customers on product choices, promotions, and features to support sales efforts.
• Follow-up - Conduct follow-up communications to ensure that customer issues have been resolved to their satisfaction.

Experience:

6 years required

Skills:

Finance, Contracts, Negotiation

Job type:

Full-time

• Works as a member of team responsible for day-to-day activities of customer accounts to ensure that product deliveries are on time and that projects/programs are on schedule/develop action plans to correct out of plan conditions.
• With guidance from more experienced team members manages customer account profitability; forecasting, planning and monitoring efficiency and execution of strategies.
• Strong participation in pricing/bid preparation and the development and management of contract terms.
• Manages and monitors customer satisfaction day to day and formally (customer surveys, self assessments, complaint management, problem resolution, satisfaction management).
• Communicates frequently with customers to help ensure satisfaction with the company and the products.
• Co-ordinates and hosts regular/as needed program tracking meetings with the customer and internal account team members to ensure ongoing communication and up-to-date progress/status reporting occurs.
• Receives and resolves customer issues and complaints. Monitors the impact on inventory of order changes.
• Provides performance reporting and analysis for monthly Operations Reviews and quarterly Customer Performance Reviews.
• Works with cost engineering, finance and SCM staff to coordinate efforts to analyze costs and price variances.
• Knowledge/Skills/Competencies.
• In-depth knowledge of the manufacturing process, schedules and scheduling requirements, and SCM.
• In-depth knowledge of the business issues associated with manufacturing PCBs.
• In-depth knowledge of product pricing, contracts and contract negotiations.
• Thorough understanding of business risks and price make up (Value add and Materials).
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Strong interpersonal skills and ability to effectively communicate with a wide variety of internal and external customers.
• Ability to effectively lead and motivate a diverse group of employees to achieve high production within tight time deadlines.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Three to six years of relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Skills:

Contracts, Negotiation, Excel

Job type:

Full-time

• Participates as a member of a customer focus team and acts as an interface between customers and the team.
• Receives, reviews and monitors status of customer orders.
• Works with internal and external customers to identify and resolve issues that may affect the on-time delivery of the product(s).
• Communicates customer requirements and issues in production meetings.
• Researches issues such as material, forecast, EDI transmission, and production problems and coordinates resolution with department managers, process owners or the customer.
• Maintains issues, complaints and corrective action requests for reporting purposes.
• Enters data into database ensuring root cause is reached and issue is closed.
• Troubleshoots return issues.
• Develops, maintains and generates all necessary performance reports and measurements for dissemination to internal staff.
• Tracks and resolves all issues and discrepancies pertaining to the creation of monthly management reports.
• Analyzes issues and problems to determine trends.
• Prepares, analyzes and distributes reports which may include open order status, placements, on time delivery, return metrics inventory and buffer stock status, order turn time, yields, forecasting accuracy, order coverage, shipments and reports for special customer requests.
• Assists more experienced team members in the preparation of new product, qualification and service quotes.
• Tracks project and billing and communicates status to team and customer.
• Knowledge/Skills/Competencies.
• Knowledge of the manufacturing process, schedules and scheduling requirements, and logistics.
• Knowledge of the business issues associated with manufacturing.
• Knowledge of customer contracts and terms.
• Excellent customer contact, negotiation and problem resolution skills.
• Good presentation, database management and computer skills.
• Knowledge of computer applications and the ability to accurately perform tasks in some or all of the following applications: Access, Excel, Word and PowerPoint.
• Ability to enter detailed data from source documents into various databases with speed and a high degree of accuracy.
• Ability to manage multiple, detailed projects to a successful end while working under tight time deadlines.
• Ability to communicate effectively, both verbally and in writing, with a wide variety of internal and external customers.
• Physical Demands.
• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
• Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
• Above demands are carried out within the local existing Health and Safety guidelines.
• Typical Experience.
• Two to Four years relevant experience.
• Typical Education.
• Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
• Educational Requirements may vary by Geography.
• Notes.
• This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
• Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
• At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
• Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
• Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
• Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Experience:

1 year required

Skills:

Finance, Statistics, Python, English

Job type:

Full-time

• Manage/ Clean/ Prepare internal and external data (structured/ semi-structured/ unstructured data) for model development/ deployment/ monitoring, including the production of data quality and integrity report.
• Develop statistical/ expert/ hybrid models to be able to enhance the model when model deterioration is indicated using variety of data modeling techniques such as Logistic Regression/ Random Forest/ Gradient Boosting/ Non-Parametric Regression. Also, in case of using external consultants, be able to work closely with them across all m ...
• Generate prescriptive models to respond to interactive decision to optimize risks and rewards.
• Deploy credit risk models into Databricks platform, collection system and credit decision engine and maintain any model adjustment.
• Assist and work closely with related parties, e.g. business users, credit approval officers and relationship managers to ensure credit risk models are appropriate and efficient for business direction and support for new digital lending risk assessment and platform.
• Ensure all credit risk models are qualified to be used through model life cycle. Regularly perform model monitoring, model assessment and propose proactive action/ recommendation to improve the model.
• Assist and design for business opportunity to develop alternative credit score from partnership data.
• Collaborate with IT and data engineer to ensure data availability and quality from various sources (both on-premise/ cloud) to develop an efficient model.
• Qualifications Bachelor s or higher degree in Finance, Statistics, Mathematics, Economics, MIS, Engineer, Data scientist or any related fields.
• At least 1-2 year experiences credit risk analytics, credit risk modeling/ scoring in retail banking, consumer finance or any financial business.
• Strong knowledge and skill in machine learning, credit scoring, data analytics using R/ Python/ PySpark, MATLAB, SPSS, SAS, SQL or similar required.
• Analytical mindset with excellent critical thinking ability and data analytics skills.
• Excellent computer skills and programming tools.
• Good command in both written and spoken English.
• Good project management skills.
• Good team player with a positive attitude toward hard working and working under pressure.
• Experienced in credit risk modeling, model monitoring/ validation/ deployment/ maintenance preferred.
• Prior experience in Basel/ IFRS9, RAROC, Stress Test, Big Data, Data Mining, Digital leading, Fin-tech/ Start-up is a plus.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.