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Experience:
2 years required
Skills:
Project Management
Job type:
Full-time
Salary:
negotiable
- Overall responsibility to ensure projects are delivered as agreed baseline.
- Plan and schedule project timelines.
- Lead the planning of project.
- Build and maintain relationship with client.
- Monitor project timeline, budget and resource allocation.
- Resolve issues or escalation for resolution for all issues and problems.
- Constantly monitor and report on progress of the project to all stakeholders.
- Effectively identify and solve potential problems.
- Minimizes our exposure and risk on project.
- Follow assignment from management.
- Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of more than academic qualification.
- At least 2 years experience in IT project management.
- Strong presentation skills, able to explain concepts concisely and accurately.
- Ability to interact with different departments at various levels with a consistent, self-assured, pleasant manner, making strategic business recommendations backed up by analytics and facts.
- Understanding of Hardware/Software delivery project, Project Management or Agile project management.
- Location: True Digital Park, Bangkok.
Experience:
No experience required
Skills:
Enthusiastic, Good Communication Skills, Leadership Skill
Job type:
Full-time
Salary:
฿15,000+ , negotiable
- Build and maintain relationships with client groups to manage customer relations.
- Create customer satisfaction and leave a positive impression.
- Oversee, plan, and develop initiatives to foster community building and customer loyalty for the project.
- Plan customer engagement activities and communicate with clients through both online and offline channels.
- Plan and create campaigns with content to directly reach customers.
- Coordinate with relevant parties to organize various activities for customers, both online and offline.
- Collect and analyze customer data to understand individual behaviors and enhance satisfaction.
- Manage satisfaction levels in accordance with the defined SLA of the customer relations department.
- Monitor and address homeowner satisfaction after move-in.
- Ensure preparedness of documentation and equipment for customers in receiving transfer boxes within specified timelines.
- Manage feedback from homeowners and customers via applications and the call center.
- Create value through soft sales strategies and recommend various company projects.
- Review documentation related to the management of each project's legal entities.
- Check records of income and expenses for shared costs in each project.
- Maintain the database of homeowners for each project.
- Establish management fees for various projects and record expenses in common areas.
- Act as a central unit to coordinate and distribute maintenance requests for various projects.
- Support the handover process to the legal entity for each project.
- Perform other assigned duties.
- Bachelor s degree or higher in any field.
- Have at least 5 years of experience in customer management and administration.
- Possess English communication skills with a TOEIC score of 650.
- Have good communication skills, strong interpersonal relations, and analytical thinking abilities.
- Have a passion for service and coordination skills.
- Understand construction or system-related issues and can effectively solve problems as they arise.
- Proficient in using Microsoft Office programs.
- Highly responsible and able to work under high pressure.
Job type:
Full-time
Salary:
negotiable
- Analyzing data to inform business development and campaigns.
- Driving CRM initiatives and overseeing execution of campaigns.
- Work closely with brand team to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers.
- Understand business requirements and use cases, translate into data requirements and define the required business input into various data components.
- Coordinate with internal and external to design customer segmentation and manage customer journey and customer value.
- Work with BI and Data Technology Platform teams, define the data business requirement and solution to meet the overall business requirements.
- Design, discover and manage customer journey by working with marketing and Management team, looking at data through data selection, capture, transform, integrate and virtualize to support the business use case.
- Work directly with management and users to gather requirements, provide status updates, and build relationships.
- Coordinate internally and externally to identify data needs to achieve the business objectives, including business partners.
- ประสบการณ์ (Work Experience)
- Master's Degree
- Minimum of 7 years of responsible experience.
- Experience in the consumer insight, data analytics lifecycle including problem identification, measurement/matrix, exploratory data analysis and data insight presentation.
- Experience in either open-source or proprietary software such as PowerBI or Rapid Miner.
- Experience in python/r programming is a plus.
- Analytical Thinking and good at visual analytics tools
- Excellence in communication and data story telling
- Qualified data analytics portfolio.
Skills:
Finance, Accounting, Risk Management, English
Job type:
Full-time
Salary:
negotiable
- Bachelor's degree in Finance, Accounting and any related.
- Minimum 8-10 years of experience in risk management or internal control or internal audit or business/ finance operations.
- Direct experience in Manufacturing or FMCG industry in multinational or listed company.
- Strong knowledge in Anti-Corruption would be a plus.
- Good command of English and Thai.
- Proficiency in MS Excel, MS Visio, MS PowerPoint and MS Word.
- Knowledge of SAP is a plus.
Job type:
Full-time
Salary:
negotiable
- manage the maintenance team to ensure site infrastructure and equipment is maintained safely, efficiently and to legal requirements, in addition to leading and managing capital projects.
- MAJOR ACCOUNTABILITIES.
- 1 To promote health and safety awareness within the maintenance team and contractors, ensuring compliance with all Makro guidelines
- 2 Ensure all Planned Preventative Maintenance (PPM) is completed safely, cost effectively, on time and to a satisfactory standard.
- 3 Lead and manage CAPEX projects; ensuring projects are delivered safety, to the correct quality, on-time and budget.
- 4 Provide a service that ensures all mechanical and electrical equipment is running to its optimum performance and that all department SLA s and KPI s are met
- 5 Maximize availability of all mechanical and electrical equipment through continuous improvement
- 6 To manage and liaise with contractors and external suppliers, clearly communicating Makro technical and contractual standards.
- 7 Ensure adequate resources, equipment and people, are in place to meet operational
- requirements, including scheduling of shift patterns and purchasing of equipment.
- 8 Keeps updated of new international and national facility standards and implement where appropriate
- 9 Provides training and development tools to continuously improve the capability of the team.
- 10 Ensure the continued professional development of your area of responsibility investigation team. To include the identification of suitable individuals in longer-team succession planning.
- Minimum Diploma in Engineering
- Minimum 10 years experience in managing facility maintenance in a large facility.
- Proven leadership skills
- Proven analytical troubleshooting and problem solution skills
- Good Command of English and PC Literate
- Excellent communication/interpersonal skills, with ability to clearly articulate ideas and proposals to all levels of the organisation
- Ability to organize and manage multiple priorities in a high-pressure organization
- Ability to work with all levels of management with demonstrated ability to develop and motivate and influence others - both up and down the organization
- Able to work flexible hours with an open minded and positive attitude
- Enjoy working as part of a committed, flexible team, and taking pride in everything you do
- Able to work under pressure with tight deadlines and be available after normal business hours to get the job done.
Skills:
Excel, Problem Solving, English
Job type:
Full-time
Salary:
negotiable
- Driving membership campaigns to serve all acquisition channels which including of Direct Sales (In-Mall & Out-Mall), Online channel, Original Existing, Marketing campaign, Partnership campaigns and any other Tactical campaigns.
- Plan and execute new initiatives to increase new downloading and enrolling volumes.
- Smoothen and shorten End-to-End process for ONESIAM SuperApp journey.
- Act as key account executive to work closely with Business partner e.g. Hospitals, Insurance firms and etc.
- Work as key account executive to work closely with Direct Sales Agencies.
- Prepare management presentation for monthly business review and weekly business review.
- Bachelor s degree in Business Administration or related fields.
- Have background knowledge in Marketing communication.
- Proven experience in financial literacy.
- Knowledge of Retail business management.
- Strong in Marketing management.
- Required Skills/Abilities: Microsoft Excel, Word, Powerpoint.
- Good command in communication, nalytical and Problem Solving skills.
- Possess service minded, accuracy / curiosity, Technology Savvy / Digital Skills.
- Good command in English.
Experience:
3 years required
Skills:
Sales, Negotiation, Good Communication Skills, English
Job type:
Full-time
Salary:
negotiable
- Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
- Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
- Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
- Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
- Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
- Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
- Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
- Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
- Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
- Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
- Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
- Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
- Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
- Language Skills: Proficiency in Thai and English (written and spoken) required.
- Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
- Email: [email protected].
- Subject: Property Management Manager - [Your Name].
- Why is this position interesting for you?.
- Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
- What is your expected salary range?.
Skills:
Project Management, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Manage and execute brand & marketing communication, campaign plan and material and keep brand CI and guideline consistency.
- Work with BUs and agencies to develop communication and channel planning per business objective and manage to implement to achieve KPI.
- Communication channel planning.
- Work with working team to track and analyze campaign performance in order to find solution to improve.
- Develop communication idea/theme in monthly basis, share and align idea/plan with BUs communication to utilize and apply communication materials for the maximum use.
- Graduate Bachelor s or Master s degree in marketing communication or related fields.
- Good knowledge of both digital and traditional media landscape.
- Experience in Marketing communication strategy and plan.
- Creative and analytic thinking.
- Good understanding of the customer insight, behavior and journey.
- Good presentation and communication with English proficiency.
- Strong AE/PM skill.
- Minimum of 5 years of work experience in IMC and brand communication development and management.
- Experience in Brand campaign development and management.
- Experience in managing working team in various department with end-to-end process.
- Experience in retail or digital platform business will be a plus.
- Good presentation and communication with English proficiency.
- Strong project management skill.
- Negotiation and persuasion skill.
Skills:
Social media, Budgeting, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Responsible for generating revenue and acquiring business partners to support new business from business partner team, new initiative projects etc.
- Coordinate work with business partners and the internal team to achieve the goals set.
- Acquire a business partner to co-create a new business and a new initiative project.
- Acquire sponsorship both in monetary contributions and in-kind services to support new business and a new initiative project.
- Coordinate with the business partner and internal team to ensure the partner's benefit package will be delivered efficiently with no complaints from the partners.
- Handle the implementation of all benefit deliveries to partners.
- Develop a business proposal and a sponsorship proposal for the business partner.
- Others are assigned.
- Bachelor s degree in Business Administration, Marketing or related fields.
- At least 10 years of experiences as an event marketing or sponsorship /account manager.
- Knowledge of event marketing, sponsorship marketing, and social media marketing.
- Strong connection with FMCG, big companies, and entertainment companies.
- Experience in event budgeting, event operating, and new business partner acquisition.
- Experience in seeking sponsorship.
- Experience in the international market is a plus.
- Business or sponsorship proposal and business plan development and management skills.
- Strong project management and organizing skills.
- Excellent service minded.
- Strong communication, collaboration with multiples stakeholders, partner.
- Excellent sale, problem-solving and negotiation skills.
- Excellent command of English.
- Attribute: Resilience, organized, multitasker (able to handle many tasks and meet deadlines) Flexible working hour.
Job type:
Full-time
Salary:
negotiable
- Coach and manage team both hard skill and soft skill to deliver their KPIs with goods cross functional relationship
- Analysis, Planning and setting KPIS with key Suppliers to align with Company KPIs
- Planning and Managing inbound & out workload and utilization DC space for all DCs
- Analysis and planning items replenishment type, picking type and supplier delivery frequency for all DCs and all store Format.
- Master or Bachelor Degree of Supply Chain, Logistic, Economic and other relate filed.
- At least 10 years experience of Replenishment, Supply Chain Inventory Management, Demand Planning, Merchandise/Buyer.
- At least 3 years experience in Retail business, FMCG.
- At least 3 years Experience of Management Level
- Managing inventory level as assigned Department to be the right quantity, the right place and the right time at lowest cost.
- Excellent in MS Excel
- Good Analytic skills /Problem solving / Decision Maker / Proactive type of interpersonal skills.
Skills:
Research
Job type:
Full-time
Salary:
negotiable
- Manage and expand the Non Food categories of Makro Pro: Oversee the selection and growth of Non Food products in our inventory.
- Drive Non Food Category growth following the strategy/direction to support Makro Digital business.
- Collaborate with product, sales, and marketing teams to develop and execute effective campaigns: Work together with teams to create successful marketing campaigns for Non Food products.
- Define strategic range/categories/Customer type which will lead traffic and repeat sales to the platform by using data and customer research.
- Build and maintain strong relationships with Non Food suppliers and negotiate favorable terms: Develop good relationships with suppliers and negotiate beneficial agreements.
- Monitor market trends and competitor activities to identify opportunities for growth.
- Stay updated on industry advancements and recommend innovative products and strategies: Keep up with industry advancements and suggest new and innovative Non Food products and strategies.
- RequirementsStrong analytical and problem-solving skills.
- Experience in category and team management, preferably Non Food category business in online.
- Deep understanding of the Non Food industry.
- A comprehensive knowledge of the Non Food industry, including market trends, competitor activities, and industry advancements.
- Business and marketing acumen: Knowledge of business and marketing strategies to develop and execute effective campaigns for Non Food products.
- Effective communication skills to collaborate with cross-functional teams and negotiate with Non Food suppliers.
Experience:
5 years required
Skills:
Risk Management, Data Analysis, Management, English
Job type:
Full-time
Salary:
฿50,000 - ฿100,000, negotiable
- In change of IFRS9's ECL model redeverlopment including PD, LGD and EAD.
- Participate in credit risk management and optimization of policies for asset quality improvement.
- Update the risk management directtive/policies.
- Prepare and present a report/agenda to management and the committee member.
- Make communication with regulators and external auditors.
- Other adhoc assignments from head of department.
- Bachelor or Master Degree in Finance, Economics, Accounting, Business Administration or related fields.
- Data analytic programming is a plus, such as Python, R language, etc.
- In depth knowledge of statistics for model development and validation.
- A good knowledge of BOT's regulation for hire purchased business.
- At least 3 years' experience in risk management of retails business.
- Experience in hire-purchase/leasing business will be an advantage.
- Good command of English and computer literacy.
Experience:
8 years required
Skills:
Project Management, Finance
Job type:
Full-time
Salary:
negotiable
- Align on goal, expected outcome, priority, level of granularity and scope of business units with client's key stakeholders.
- Review pre-defined allocation approach and data sources.
- Review current allocation approach and drivers against leading practice and provide recommendation.
- Understand annual operating budget planning approach.
- Propose cost allocation model that fit for client structure. In order to allocate cost & expenses incurred from each business function and reflect to profitability performance report, including Segment, Product, Channel dimension and Key Projects.
- Categorize cost and expenses based on annual Operating Expenses by cost and function nature (that allocated by business functions) and clearly link with each revenue category.
- Consider best drivers versus available data and propose for best-fit driver for interim solution.
- Define future roadmap.
- Document current best-fit driver and allocation approach to desired cost object (Segment, Product, Channel dimension and Key Projects).
- Define roadmap to transition from interim solution to long-term solution including how to acquire the required driver.
- Minimum Bachelor s degree or equivalent.
- With 8 years+ relevant experience in Project Management and well adept in banking products and processes for cards/deposit & transfer/bills payment/lending/marketing.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Comfortable working with digital solutions in an information systems/technology-driven environment.
- Excellent communication (written and oral) and interpersonal skills.
- Ability to create and deliver high-impact communications to senior audiences (written and oral) and facilitate complex discussions.
- Strong executive level relationship building skills.
- Relevant experience in Consulting and/or Financial/Banking services is desirable.
- Conversant in Thai (as this role will be interfacing with Thai stakeholders who are versed in Thai language).
- Nice to have: Banking or Financial Industry related experience.
Experience:
5 years required
Skills:
Risk Management, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Coordinating and monitoring compliance with local regulatory requirements.
- Implementing risk management processes, which includes reviewing completion of client and engagement acceptance, completion of client and job code creation, completion of vendor assessment, and/or reviewing relevant risk management processes as assigned on an ad-hoc basis.
- Performing risk assessments as part of KPIs and reporting to the head of risk management.
- Assisting with regular and annual R&Q compliance monitoring, activities and reporting.
- Promoting adherence to existing and implementing new PwC Network policies, principles and standards for engagements.
- Providing daily advice and consultation to business teams to ensure compliance with PwC Network policies, principles and standards in client/engagement acceptance, contracting, project delivery, reporting and documentation, as well as sub-contractor management.
- Collaborating with other Lines of Services, as well as R&Q and Compliance units in PwC s Regional and Global Network.
- Training staff on risk management processes and/or relevant policies.
- At least 5 years of experience in internal audits or risk management or business management.
- Certified Public Accountant (CPA) is a plus.
- Highly motivated, detail-oriented and well organised.
- Strong problem-solving and analytical skills.
- Team oriented but with the ability to work independently and efficiently.
- Effective communication and presentation skills in both Thai and English.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
Skills:
Sketch, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Leading the design of member journey (combine both online & offline) to increase customer satisfaction, engagement and spending end to end.
- Analyze data to understand customer / member behaviors, pain points and touchpoints.
- Identify pain point of current member journey and prospect member journey.
- Lead cross-functional teams in the implementation of initiatives that bridge online and offline customer experiences.
- Cross-functional and collaboration with different teams to find solutions (communication, touchpoint, service, application feature) to address key pain points.
- Bachelor s degree in Marketing, Business Administration, Customer Relationship Management, Interaction Design or a related field.
- 5 years of experience in User Experience / Customer Journey design.
- Strong portfolio demonstrating design expertise and customer-centered design principles.
- Interaction in design tools (e.g., Sketch, Figma, Adobe Creative Suite) are the must.
- Strong communication, writing and presentation skills.
- Excellent communication and collaboration skills.
- Customer Journey Design.
- Data Analysis and Technology Knowledge.
- Analytical and Problem-Solving.
- Marketing and Loyalty Strategy Knowledge.
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working effectively.
- Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of meaningful recommendations.
- Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet firm's/client's expectations.
- Use data and insights to inform conclusions and support decision-making.
- Develop a point of view on key global trends, and how they impact clients.
- Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key points.
- Uphold the firm's code of ethics and business conduct.
- Preferred skills.
- Financial Risk and Regulatory.
- Minimum years experience required.
- 5 years of experiences.
- Additional application instructions.
- Good Communication in English.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
- December 31, 2024
Skills:
Contracts, Negotiation, Finance
Job type:
Full-time
Salary:
negotiable
- Builds workflows to support commercial/deal desk processes.
- Supports in commercial strategy & tactics and applies different commercial mechanisms to ensure profitability in deals making.
- Captures relevant commercial competitive intelligence.
- Approves/rejects requests outside of commercial & pricing policies and validates contracts.
- Prepare negotiation with Sales / Account Managers.
- Actively support Sales / Account Managers in negotiating with key customers. Be able to handle demanding customers in challenging negotiations.
- Manage business case and strategy internal escalation processes and outcomes.
- Manage and ensure the efficiency of the Regional Del Desk by supporting the Sales / Account Managers in shaping a consistent deal and by providing visibility to the top Management.
- Ensure the correct execution of the defined commercial strategy through the deal-making process. Ensure alignment between the regional organization and the different business lines to achieve a well-balanced proposal (between the business line and the Regional organization's interests).
- Ensure profitability and sustainability of deals in the long term while minimizing the risk, in close collaboration with relevant stakeholders (Finance, Business Planning & Performance, Legal, RM&C, etc.). Recommends solutions/best practices and influences the strategy of the department.
- Ensure sales team are operating within deal guidelines partnering with cross function teams to ensure compliance with policies.
- Provide input to the Growth Strategy team on commercial policies for your area.
- Be involved in business lines' strategy definitions and Airline Distribution negotiations representing regional feedback during the definition phase to ensure that policies/standard prices are well balanced between business line and market reality. Value is achieved thanks to specialized depth and breadth of expertise in Regional Accounts and Regions reality.
- Cascade commercial governance at cluster level.
- Implement Commercial Policy.
- Participate in pricing definition for your area.
- Design support and implement Sales methodology & tools.
- Collaborate with cross-functional Team.
- Manage the governance process for pricing approvals and exception process, working with key stakeholders to ensure that compelling and accurate business cases are submitted for approval.
- Translates and roll-out the commercial policies from the H.Q. into a concrete action plan for the area, setting and monitoring targets for the team.
- Support preparation of periodic reporting & metrics on deal desks activities including quoting trends, turnaround times and incentive effectiveness.
- Work with Sales Team & Legal Team to ensure timely contract execution.
- Take ownership and program manage issue resolution across all back-office teams.
- Actively contribute to strategy definition for Regional Accounts in assigned cluster.
- Participate in cluster Strategy definition and execution. Has broad understanding of the environment and uses it to improve efficiency, recommends solutions/best practices, and influences the Strategy of the department.
- Contribute to process improvement initiatives aiming for efficiencies in the management of the entire revenue funnel.
- Participate in cluster annual business plan development.
- Provide input when necessary for other RevOps process like Performance Management and Revenue Planning.
- Liaise with Commercial Optimization and Tech for issues on the end2end commercial flow across all back-office teams.
- Diversity & Inclusion.
- Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
- Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
Skills:
Data Analysis, Social media, Industry trends
Job type:
Full-time
Salary:
negotiable
- Understanding the Journey and Company-Wide Alignment mapping, designing, and improving interactions across the entire AIS customer experience. Rather than viewing each interaction as isolated, it recognizes that they form part of a larger journey.
- Loyalty Program Strategy: Develop a comprehensive loyalty program strategy using tools such as AIS Points, Serenade, and the myAIS app. Your goal is to enhance customer engagement.
- Data Analysis: Analyze customer behavior and transaction data to identify patterns a ...
- Segmented Marketing: Create segmented marketing strategies to target specific customer groups with personalized offers and communications.
- Strategic Partnerships: Establish and maintain partnerships with external businesses to enhance loyalty program offerings and expand market reach.
- Manage, execute end-to-end and ensure all campaigns deliver to the right target and correspond to customer lifestyle appropriately (Set campaign budget, Configure campaign conditions, quota in PRC system).
- Implement the go-to-market plan and effectively communicate through various channels such as SMS, MMS, AIS Social Media, LINE, Website, POP material at partner store front and more.
- Collaboration: Work closely with AIS Internal Team such as marketing, Tech Team and customer service teams to integrate loyalty strategies across all customer touchpoints.
- Performance Measurement: Measure and report on the effectiveness of loyalty programs, adjusting strategies based on data-driven insights.
- Innovation: Stay informed about industry trends and competitor loyalty initiatives to continually innovate and improve our loyalty offerings.
Job type:
Full-time
Salary:
negotiable
- Team and Role Introduction:-In this role, the ideal candidate should demonstrate business judgment with a desire to actively manage and grow your own business with passion and knowledge for Fashion Category
- You must be a team player and demonstrate a passion for work
- Establishing strong relations with Brands and supporting their performance, as their business advisor and main contact point
- Developing understanding of assigned category dynamics in the market, spotting trends and support category manager to develop assortment planning to grow brand portfolio on Lazada
- Developing strong analytics to evaluate the weekly and monthly seller's performance and provide insightful recommendations to ensure sustainable growth
- Suggesting on campaign planning and organizing the implementation to drive a successful result while ensuring that Lazada has the assortment and best prices in the market by leveraging on competitive intelligence.
- Collaborating cross functionally with local team including campaigns, operations, marketing to deliver campaign activation allowing Lazada to offer the best customer experience.
- Constantly be prepared to learn new skill sets and be on the forefront of e-commerce knowledge development, and coach sellers to adopt new tools and features to drive customer engagement and retention.
- Requirements/Qualifications(must have):-Bachelor or Master Degree in business administration, marketing and economics or related fields
- 3-5 year of work experience, preferably in key account management, category management, marketing campaign is preferred
- Excellent communication in both Thai and English and interpersonal skills, with the ability to influence and effectively engage stakeholders at all levels
- Computer literacy - strong knowledge of using Excel, PowerPoint, etc.
- Result-oriented and able to problem solve as well as multi-task well
- Strong ownership and attention to detail
- Adaptable and proactive, thriving in a fast-paced and dynamic environment.
Skills:
Compliance, Scrum, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Define and communicate a comprehensive digital strategy that supports business growth, customer engagement, and operational efficiency.
- Lead the development, enhancement, and management of core digital platforms, ensuring they meet performance, scalability, and security requirements.
- Design and oversee the architecture of digital platforms, ensuring modularity, extensibility, and seamless integration with other systems.
- Stay informed about emerging digital trends, technologies, and best practices to drive innovation and continuous improvement.
- Collaborate closely with product managers, engineering teams, and stakeholders to gather requirements, prioritize initiatives, and ensure seamless integration.
- Evaluate, select, and manage external vendors and partners to enhance platform capabilities and support business needs.
- Provide guidance and direction to technical teams, ensuring successful development, implementation, and maintenance of platform solutions.
- Engage with executive leadership, business units, and external partners to communicate platform updates, progress, and future plans.
- Define and monitor key performance indicators (KPIs) to measure the success and effectiveness of digital platforms.
- Identify potential risks and challenges, develop mitigation strategies, and ensure compliance with industry standards and regulations.
- Master s or Bachelor's in Computer Science, Engineering, Business, or related field.
- At least 15 years proven experience in leading digital transformation initiatives and managing technology platforms.
- Strong understanding of digital strategy, platform architecture, and related processes.
- Excellent leadership skills with a track record of leading cross-functional teams and driving successful platform initiatives.
- Strategic mindset with the ability to translate business goals into actionable digital strategies and initiatives.
- Experience with Agile/Scrum methodologies and project management tools.
- Strong communication, negotiation, and interpersonal skills to collaborate effectively with internal teams and external stakeholders.
- Familiarity with cloud platforms, APIs, and emerging technologies is advantageous.
- Ability to manage multiple projects simultaneously and work well in a fast-paced, dynamic environment.
- Demonstrated ability to solve complex problems and make informed decisions in a rapidly changing landscape.
- Fluent in English communication.
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