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Skills:
Automation, Javascript, Data Analysis, English
Job type:
Full-time
Salary:
negotiable
- Learn about and understand core issues affecting the business, identify opportunities for improvement, and develop testable hypotheses to fix the problem.
- Support product initiatives and ensure good coordination and collaboration between the teams in various Agoda's departments as well as within the CEG organization to achieve projects milestones and goals.
- Lead operational flows configuration analysis aiming at processes improvement, automation of activities and implementation of new product improvements.
- Translate, improve, and encode existing process flows on the agent interface software using low-code products, or utilizing pieces of pre-defined code and logic statements. Note that hands-on encoding (using a tool built on top of JavaScript) can be >60% of work during a certain stage of the project.
- Lead User Acceptance Testing (UAT) with selected teams and launch new processes globally.
- Analyze data to ensure that the outputs of processes are achieved; identify key issues and risks, report accordingly to management and propose solutions to be implemented.
- Ensure constant communication between project teams and other stakeholders.
- Resolve problems through data analysis, provide efficient reporting and effective communication.
- Work closely with Product Management/Engineering/Tech to improve the tool for end users.
- This is a hands-on role where you often have to build on a low-code/simplified JavaScript tool and/or conduct many of your own data analyses (primarily SQL, Metabase, & Tableau).
- Experience in project/program management, software development, process flow automation development, management consulting, finance, or data-heavy operations.
- Familiar with operational process configuration tools, e.g., MS Visio, agent guidance software, low-code development, basic computer programming.
- Able to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
- Analytical and able to define analysis structure and interpret data. Ideally, you have some programming background.
- Skilled at statistical software e.g. SQL, VBA, SAAS, Tableau, etc.
- Programming skills (JavaScript, Python, etc.).
- Comfortable with uncertainty and experimentation.
- Proven track record of developing and implementing action plans to achieve business objectives with clear and tangible metrics.
- Strong English communication skills (additional language is a plus), conceptual ability and ability to work with stakeholders at all levels.
- Experience in project/stakeholder management, process improvement, planning, and performance management.
- Able to work in a fast-paced, dynamic, multicultural environment.
- Take initiatives and look for opportunities for improvements. Willing to take and give feedback to colleagues.
- Detail-oriented, hands-on with the ability to complete tasks with speed and accuracy.
- What we offer.
- Competitive compensation package (relocation support for successful overseas candidates).
- Exciting, high impact career opportunity including moves between teams and global locations. You will be interacting with departmental senior leadership team regularly.
- Dynamic multinational working environment with colleagues of diverse educational and professional background.
- Continuous learning and development opportunities through corporate learning programs.
- Modern office space and convenient location at the heart of Bangkok metropolitan.
- This role can serve as a good transition from software engineering/technical field to business, and vice versa.
- PRJM.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Research, Product Owner, Meet Deadlines, English
Job type:
Full-time
Salary:
negotiable
- Human-centric - It's not only user, and customer but included teams and stakeholders.
- Design with Data - Yes, we are a user, but we listen to the people.
- Continuous Discovery - Today already old, always understanding the situation.
- Delivering solutions and designs based on the design thinking framework.
- Research & Define problems.
- Design solution.
- Validate design, Testing.
- Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design).
- Design document record.
- Design achieves goals and covers acceptance criteria.
- Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA).
- Leading user research activities and be able to Initiate research methods, area.
- Maintaining UX rules (UX Principles) document.
- Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval.
- Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope.
- Ability to take constructive feedback and use it to improve.
- Self-motivated and able to manage tasks and responsibilities to meet deadlines.
- Strong presentation and communication skills.
- Bachelor's degree in Marketing or related fields.
- 8-10 years of experience in Design field (UI/UX).
- Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews.
- Strong in using Figma, Collaboration tools e.g. Miro, Jira.
- Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
- Strong leadership skills.
- Experience in project management.
- Good command of English both verbal and written.
- Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
- Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences.
- Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas.
- Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features.
- Give and solicit feedback from other designers, product management, and engineering during weekly reviews.
- Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points.
- Important: Candidate Privacy Policy.
- สำคัญ:โปรดอ่านและทำความเข้าใจ: นโยบายความเป็นส่วนตัวด้านทรัพยากรบุคคล สำหรับผู้สมัครงาน และผู้สมัครเข้าฝึกงาน*.
- https://careers.bitkub.com/privacy.
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- สุขุมวิท.
- สาทร.
- ปิ่นเกล้า.
- จตุจักร.
- บางกะปิ.
- นนทบุรี.
- ดอนเมือง..
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- สมุทรสาคร.
- ราชบุรี.
- ภูเก็ต..
Skills:
Business Development, Contracts
Job type:
Full-time
Salary:
negotiable
- Developing and maintaining a productive long term relationship with your customer.
- Acquire a deep understanding of customer needs and requirements.
- Acquire an in-depth understanding of shoppers, categories, and market.
- Adapting and optimizing country commercial guidelines to your specific client.
- Negotiating contracts, promo plans, and innovations.
- Preparing volume forecast and plans.
- Collaborating very closely with teams from other departments;.
- Resolve any clients' issues and problems and act as a link between your customer and the internal teams.
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- อุดรธานี.
- อุบลราชธานี..
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- พิษณุโลก.
- นครสวรรค์.
- เชียงใหม่..
Experience:
5 years required
Skills:
Compliance, Statistics, Big Data, English
Job type:
Full-time
Salary:
negotiable
- Provide strategic oversight of customer data management, ensuring compliance with regulatory standards and alignment with the bank's overall strategy.
- Develop and implement strategies to enhance customer data quality.
- Offer guidance and support on leveraging customer data for various strategic projects.
- Assess and monitor the quality of customer data to ensure it meets business needs.
- Manage databases and information systems to support marketing and analytical objectives and analyze data to generate statistical reports, performance metrics, and insights for decision-making.
- Qualifications Bachelor's or Master's degree in Statistics, Data Management, Information Technology, Computer Engineering, or related fields.
- 5-7 years in enterprise data management, big data, data engineering, cloud platforms, or advanced SQL; banking industry experience preferred.
- Strong project management, excellent negotiation, and ability to present complex issues clearly in Thai and English.
- Systematic thinker focused on continuous process improvement and sound decision-making.
- Fluent in written and spoken English.
- We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.
Experience:
2 years required
Skills:
IC License, Good Communication Skills
Job type:
Full-time
Salary:
negotiable, commission paid with salary
- เป็นที่ปรึกษาทางด้านการเงินส่วนบุคคลให้กับลูกค้า.
- ให้คำแนะนำอย่างมืออาชีพทางด้านการลงทุน พร้อมนำเสนอผลิตภัณฑ์ทางการเงินที่เหมาะสมกับลูกค้า.
- ช่วยวางแผนทางการเงินและการลงทุนที่ตอบโจทย์ความต้องการของลูกค้า รวมถึงการรักษาความสัมพันธ์กับลูกค้าปัจจุบันและขยายความสัมพันธ์กับลูกค้าใหม่.
- วุฒิปริญญาตรีทุกสาขาวิชา.
- มีประสบการณ์การดูแล สร้างความสัมพันธ์ และนำเสนอ ผลิตภัณฑ์การเงินการลงทุน.
- มีใบอนุญาตผู้แนะนำการลงทุน (IC Complex2), ใบอนุญาตนายหน้าประกันชีวิต, ใบอนุญาตนายหน้าประกันวินาศภัย.
- มีมนุษยสัมพันธ์สามารถดูแลรักษาความสัมพันธ์ที่ดีกับลูกค้า และทักษะการสื่อสารที่ดี.
- เป็นตามข้อตกลงของธนาคาร.
- มีค่า Transport Allowance.
- มี Fleet Card น้ำมัน.
- สถานที่ปฏิบัติงาน.
- ชลบุรี.
- พัทยา.
- ระยอง..
Experience:
7 years required
Skills:
Sales, Management, Marketing Strategy, Property Management / Development, Negotiation
Job type:
Full-time
Salary:
negotiable
- Act as Project Manager (PM) to coordinate and drive sales, marketing, handover, and after-sales services to achieve project goals.
- Develop strategies and plans for the department to meet the company's objectives.
- Identify new sales channels for the company.
- Build competitive capabilities and develop new business opportunities.
- Coordinate with both internal and external teams to ensure smooth operations and successful completion of projects.
- Participate in presenting various marketing channels.
- Delegate tasks and customer cases to team members.
- Monitor and ensure the sales team meets their targets.
- Analyze customer behavior and needs, as well as competitors, to advise the marketing team.
- Manage and optimize team performance (e.g., sales meetings, reviewing cases, portfolios, sales, and photos).
- Evaluate the performance of all sales personnel and report directly to management.
- Troubleshoot, make decisions, and provide support to the sales team to ensure smooth operations.
- Adhere to company policies and effectively communicate them to subordinates.
- Develop and maintain good relationships with team members, clients, and business partners.
- Oversee and review sales reports of the team.
- Collect, summarize, and report sales results and other tasks to the Executive Vice President.
- Conduct sales team meetings and other meetings as assigned.
- Participate in presenting the company's various policies.
- Perform other tasks as assigned.
- Bachelor's/master's degree or higher in any field.
- Minimum of 7 years in experience in sales management, particularly in real estate.
- Strong English communication skills (TOEIC 700).
- Creative, able to propose new perspectives and marketing strategies for the company.
- Strong understanding of business management, finance, marketing, real estate, architecture, and other related fields.
- Strong negotiation and presentation skills.
- Proficient in MS Office, Excel, CRM, NAV, or experience with sales management systems.
- Ability to work under high pressure.
Skills:
Business Development, Data Analysis
Job type:
Full-time
Salary:
negotiable
- Determine the management policy, create a strategic plan, action plan, and operation of the Gas station (in your responsible area/region/district).
- Control and manage the gas station s operation to follow the goals and the directions of the organization towards short-term and long-term plans; as well as, rules, standards, quality, service, manpower, and related safety measures.
- Plan strategies to increase sales in the gas station, analyze targeted customers, set guidelines for customer services, and convey to your team for them to use to creat ...
- Plan and set profit and loss strategies and goals in all of the business units within the service station: such as fuel sales, engine fuel sales, and increasing the number of membership cards.
- Provide suggestions for ways to improve operations and management of the station efficiently, and meet the specified goals.
- Analyze, study, and find ways to improve the efficiency of the gas station in your responsible area.
- Supervise, manage, and develop the section/region/branch managers to perform tasks accordingly to the specified goals.
- วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการ เพื่อสร้างผลกำไรในทุกหน่วยธุรกิจภายในสถานีบริการฯ.
- กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน วางแนวทางการควบคุมกระบวนการสื่อความ กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ เพื่อให้เกิดประสิทธิภาพประสิทธิผลและเป็นมาตรฐาน.
- กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท.
- ติดตามการบริการลูกค้าให้เป็นไปตามมาตรฐาน.
- ร่วมจัดทำและปรับปรุงหลักเกณฑ์/เงื่อนไขในการพิจารณา Incentive และ KPIs ของสถานีบริการ.
- จัดหาและสนับสนุนเครื่องมือและอุปกรณ์ต่างๆ เพื่อสนับสนุนงานสถานีบริการในด้านงานขายและงานบริการลูกค้าให้เกิดประสิทธิภาพ.
- ออกแบบ พัฒนาและควบคุมในด้าน Operation Management Dashboard.
- กำกับดูแลการดำเนินงานในภาพรวม เพื่อให้ได้ยอดขายตามเป้าหมาย.
- กำกับดูแลการดำเนินงานขยายสถานีบริการให้เป็นไปตามเป้าหมาย.
- วิเคราะห์และประมาณการงบประมาณและยอดขาย บริหารผลประกอบการในภาพรวมของฝ่ายงานให้สอดคล้องกับนโยบาย และเป้าหมายบริษัท.
- กำหนด พัฒนาและปรับปรุงมาตรฐานการทำงาน กำหนดมาตรฐานคู่มือการปฏิบัติงานภายในของกลุ่มปฏิบัติการ.
- กำหนดกลยุทธ์และแนวทางในการส่งเสริมการขายให้สอดคล้องกับเป้าหมายของบริษัท..
- Bachelor degree or Higher in MBA, Economics, Engineer or related field.
- At least 10 years' experience in Operation, Marketing or Business Development.
- Experience in Oil &Energy, Retail, or Automotive industry.
- Experience in Operation design, Setup and Control.
- Data Driven mindset and Data Analysis.
- Well handle multitask and Leading team.
- Multi-dimensional of systematic thinking, Linkage of operation and business.
- Must have full working rights in Thailand.
- Thai Only.
Skills:
Risk Management
Job type:
Full-time
Salary:
negotiable
- Convert insights into business recommendations and format proposition plans and cascade to store executions.
- Be the project manager in transformation initiatives collaborating and engaging in agile way with right stakeholders at the right time to gain sponsorship and ownership on the plan.
- Ensure that the Blueprint of the format such as CIA model of New & Refresh store, layout, operation & manpower standard, etc. have been designed to meet format Strategy ...
- Spot risk, opportunity to reshape format strategy where possible.
- Follow Business Code of Conduct and always act with integrity and due diligence.
- Extensive experience in Retail business, Project /Program Management, Commercial & Business acumen.
- Negotiating and influencing skill, Understanding of Thailands macro/micro economic, geographic, demographic and customer behavior.
- Familiar with Retail / FMCG / Online / E-Commerce is an advantage.
- Customer understanding and empathy is a MUST.
- Digital commerce and multi-channel awareness.
- Ability to make data-driven strategic decisions.
- Communication and influencing skills.
- Change management skills.
- Risk management skills.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Sales, Microsoft Office
Job type:
Full-time
Salary:
negotiable
- Develop and maintain strong relationships with key customers, understanding their unique needs and requirements.
- Provide technical expertise and guidance on the selection and application of our specialized food ingredients.
- Obtain reliable market information to participate in establishing and preparing solid business plan(s) and budgets.
- Collaborate with the R&D team to identify new product opportunities and drive innovation.
- Participate in industry events, trade shows and networking activities to stay abreast of market trends and competitor activities.
- Contribute to the development of marketing strategies and promotional materials.
- Prepare and deliver comprehensive sales presentations and proposals to prospective clients.
- Achieve and exceed individual and team sales targets.
- To propose improvement of and/ or within the internal & external processes to the Sales Manager, so as to increase efficiency and effectiveness of the organization.
- What we're looking for.
- Bachelor's degree in food science, food technology or related field.
- 5+ years of experience in technical sales or account management within the food ingredients or food manufacturing industry.
- Thorough understanding of food technology, food ingredients business.
- Demonstrated success in building long-term relationships with customers and securing new business.
- Excellent communication and presentation skills, with the ability to translate technical information into commercial value.
- Strong problem-solving and analytical skills to identify and address customer challenges.
- Proficiency in Microsoft Office suite and customer relationship management (CRM) software.
- Willingness to travel within the region to visit customers and attend industry events.
- What we offer
- At Berli Jucker Public Company Limited, we are committed to fostering a collaborative and inclusive work environment that promotes personal and professional growth. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement. Additionally, we prioritize the wellbeing of our employees and provide various health and wellness initiatives to support a healthy work-life balance.
- About us
- Berli Jucker Public Company Limited is a leading diversified conglomerate with a strong presence in the food ingredients industry. With a history spanning over 80 years, we are renowned for our innovative products, exceptional customer service, and unwavering commitment to sustainability. Join our dynamic team and be a part of our continued success story.
- Apply now to become our Sr. Technical Sales Representative (Food Ingredients).
Skills:
Data Analysis, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Identify organizational issues through project or task analysis and propose innovative solutions during consultations with managers.
- Monitor daily tasks within the Operations Excellence team and manage project activities to ensure adherence to schedules.
- Gather and analyze relevant data to support project requirements and task evaluations effectively
- Stay updated on project statuses and make informed decisions to facilitate smooth project progression.
- Collaborate with both internal and external teams (e.g., IT, Marketing, Tech and Product) to address challenges and pain points and contribute to the integration of systems that will support improved workflows and customer service outcomes.
- Work with the tech and product team to discuss system changes or new features that need to be implemented, ensuring that solutions are designed to meet business requirements and improve overall operations.
- Suggest ongoing improvements and optimizations to customer service processes and systems based on feedback and data analysis.
- Analyze and explore potential tools, software, or vendors that can help address these challenges and improve efficiency.
- Bachelor s degree in any related field.
- At least 1 year of experience in project management, process improvement, or operations development within operations and customer support environment.
- Fresh graduates are also welcome.
- Strong verbal and written communication skills in both Thai and English.
- A critical thinker with an excellent listening skill and good attention to detail.
- Ability to build partnerships and interact effectively with diverse individuals.
- Ability to manage multiple projects simultaneously.
- A proactive, goal-oriented and the ability to work in a fast-paced environment.
- Strong problem-solving and analytical skills, with the ability to identify and address operational challenges.
- Open to learning and adaptable.
- Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
- Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
- Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
- Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date..
Skills:
Fast Learner, Project Management, English
Job type:
Full-time
Salary:
negotiable
- a mission we aim towards achieving every day.
- To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
- Courage? Always. At TikTok, we create together and grow together.
- That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered!.
- From executing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise and sales acumen with a customer-centric mindset to help businesses achieve their marketing goals on TikTok. We are looking for a passionate, dedicated and experienced marketer to join our SMB Marketing team as the Thailand Regional Marketing Manager. Our team is the first to meet, inspire and engage prospecting SMBs.
- We are at the start of the sales funnel and responsible for generating and nurturing new high value SMB prospects through strategic partnerships with external partners and activation of the leads through diverse marketing initiatives, lead nurturing programs, and collaboration with diverse internal/external stakeholders. Our ultimate goal as a team is to empower new businesses and agencies to successfully start TikTok advertising and grow their business through TikTok's diverse advertising products. The Regional Marketing Manager will deliver on the SMB growth objectives through full funnel marketing initiatives, with key priorities on lead generation and activation.
- As the Regional Marketing Manager, you strategise, build, successfully execute and continuously iterate on the regional and Thailand go-to-market strategies. This is a role that will require a balance of creative, strategic and ambitious thinking with strong attention to detail, obsession with clients and data, hands-on attitude and ability to pivot the business efficiently. Responsibilities.
- Work with Marketing leadership to achieve the business goal for quality lead generation, driving new cash activated accounts through scalable marketing initiatives, programs and collaboration with internal and external stakeholders.
- Design and oversee the execution of bespoke marketing campaign solutions working in close partnership with cross functional partners incl.
- Marketing, Product, Sales Ops, Strategy, Programs and Vendor, TikTok Shop, to drive demand for TikTok for Business advertising solutions.
- Develop compelling program narratives and sales materials to equip sales teams, supporting seasonal and always-on campaigns, to a variety of audiences (advertisers, agencies, end users).
- Leverage insights to inform content needs and own communication of content strategies and timelines to cross functional partners and stakeholders.
- Develop and execute marketing strategies across owned digital platforms.
- Track and evaluate campaign performance and provide timely reporting on optimization opportunities and learnings that can be scaled across all regions.
- Oversee the execution of campaign and content strategy through the management of third party vendors / agencies.
- Minimum 4 years of experience in a strategy or marketing role.
- Written and oral fluency in English and Thailand language with the ability to articulate abstract creative concepts for business needs.
- A deep understanding of the.
- Small & Medium Businesses industry is needed.
- Experience within B2B marketing, top tier creative or media agency, brand marketing or strategy role within a technology company.
- Have a strong business understanding of Thailand and APAC markets.
- Experience designing and executing content strategies and analyzing content strategy performance.
- Ability to identify opportunities, develop project scope and independently lead ideation and execution.
- Have a strong business understanding of Thailand and APAC markets.
- Preferred Qualifications.
- Fast learner with a good sense of judgment and original thinking.
- Ability to thrive in ambiguity and adjust quickly to change.
- Strong data and analytical skills (measurement, ROI, forecasting).
- Have a commercial mindset with a history of delivering against stretching performance goals.
- Excellent interpersonal skills: ability to build, manage and influence agencies/ virtual teams (e.g. partners, agencies, remote marketing teams) and interface effectively with and influence different management levels.
- Agility and ensuring timelines are met in activation of campaigns, with strong project management skills.
- Strong knowledge of media sales and marketing processes, with an understanding of TikTok for Business advertising solutions is a plus.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Compliance, Legal, Research
Job type:
Full-time
Salary:
negotiable
- Facilitate the preparation and management of board and committee meetings, including drafting agendas, compiling board packs, taking minutes, and tracking follow-up actions.
- Ensure the accurate maintenance of all corporate records, including minute books, shareholder registers, and other statutory documents.
- Assist in ensuring compliance with legal and regulatory requirements, including the timely filing of statutory forms and returns with regulatory bodies.
- Provide support in drafting and updating corporate governance policies, procedures, and other governance-related documents.
- Act as a liaison between the Corporate Secretariat team and internal departments, as well as external stakeholders, including board members, shareholders, and regulators.
- Conduct research on corporate governance trends and regulatory changes, and assist in implementing updates to the company s governance framework.
- Provide guidance and mentorship to junior members of the Corporate Secretariat team, supporting their development and ensuring high standards of work.
- Handle confidential sensitive corporate information with utmost integrity & discretion.
- Assist in the organization and coordination of the company s annual general meeting, ensuring compliance with statutory requirements.
- Support the Corporate Secretary Manager and Assistant Manager in more complex governance tasks and special projects as needed.
- Bachelor s degree in Law, Accounting, Business Administration, Corporate Governance, or a related field.
- 3-5 years of experience in a corporate secretarial or related role, with a strong understanding of corporate governance practices and regulatory compliance.
- Having experience working with Listed company is a plus.
- Familiarity with SET & SEC Regulations.
- Advanced knowledge of statutory requirements and corporate governance principles.
- Excellent organizational and time-management skills, with a strong attention to detail.
- Strong written and verbal communication skills, with the ability to draft clear and concise governance documents.
- Ability to work independently with minimal supervision and handle multiple tasks simultaneously.
- A proactive approach to problem-solving and a commitment to continuous learning and professional development.
- Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.
Experience:
7 years required
Skills:
Purchasing, Project Management, Data Entry
Job type:
Full-time
Salary:
negotiable
- Leads a Customer Focused team within a site.
- Has responsibility for the executing of the business of a customer or small group of customers with guidance from a more senior manager.
- The CFT will include program management and some or all of the following functions reporting either directly or indirectly; SCM (planning and purchasing), engineering, and quality.
- The CFT may include some manufacturing operations, particularly those specialized for the particular customer group.
- With guidance from senior management, ensures the CFT generates value for the customer from their business with CLS, and seeks to develop customer loyalty.
- Is involved in and may lead the creation and implementation of action plans comprehensively to resolve customer issues.
- Is involved in the implementation of continuous improvement in CFT activities using lean and 6-sigma methodologies.
- With guidance, plans, manages and controls CFT performance by implementing direction and priorities. Implements policies and guidelines and evaluates results.
- Advises on availability of appropriate resources, tools, equipment and support to meet customer requirements within the CFT, and advises any issues having these requirements met by site functional leads.
- Monitors performance of business execution using MOR and other appropriate metrics.
- Reports on performance to site management, and may present data to customer.
- Reports to management on financial performance of the business.
- Ensures that any financial metrics (Pricing, service billing, ROIC A/R etc.) which are outside contract requirements are identified and actions agreed with CFT and management to resolve.
- Recommends and manages the CFT budget and financial forecast.
- Works with the sales/BD on establishing customer prices, either for new business opportunities or periodic (quarterly) pricing reviews.
- Selects employees, assigns objectives, reviews performance and makes recommendations on employee compensation.
- Works with functional leads to evaluate CFT member performance and sets customer focused objectives.
- Coaches for improved performance, approves disciplinary actions and reassigns personnel as necessary to optimize CFT performance.
- Involved in planning and implementation of activities to improve employee satisfaction improvement within CFT.
- Participates in and may lead cross-functional process improvement groups. Supports corporate or site-wide initiatives.
- Knowledge/Skills/Competencies.
- Knowledge of the production process and the tools and equipment used in the process.
- Knowledge and understanding of the business unit and how decisions impact customer satisfaction, product quality, on-time delivery and the financial performance of the unit.
- Ability to coordinate a wide variety of resources to meet operational, supply chain and financial targets using CLS Project Management methodology where appropriate. (See http://torb2b11.ca-tor.celestica.com/pmm/).
- Has good and developing skills in the following CLS defined competencies: Personal Attributes, Interpersonal; Business Technical and Leadership Competencies (see http://clsdb01.ca-chq.celestica.com/global/comm/homepage/learnhp.nsf).
- Ability with support and guidance to influence colleagues in specialist and corporate areas to achieve requirements of CFT in line with agreed schedules.
- Ability effectively to lead, manage, mentor and motivate a diverse group of employees to achieve challenging targets within tight time deadlines with support from more senior colleagues.
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
- Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Occasional overnight travel may be required.
- Above demands are carried out within the local existing Health and Safety guidelines.
- Typical Experience.
- Five to seven years of relevant experience.
- Typical Education.
- Bachelor's degree in related field, or consideration of an equivalent combination of education and experience.
- Educational Requirements may vary by Geography.
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Skills:
Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Responsible for planning and selecting a range of Home care Products to sell.
- Set up all plan to achieve sale and plan other income.
- Manage and control budget to allocate as each supplier.
- Assessing the customer demand, including price, quality and availability.
- To capture, analyze, and predict the future market trends; and ready to change in demand.
- To always evaluate for company financial budgets towards Commercial Home care Retail Products and policies.
- Be able to maximize profits at competitive prices via bench marking with rivals.
- Ensures that products being developed match or better quality than benchmarks and priced lower than the benchmark according to brand positioning.
- To understand the Commercial Home care Products season, popularity and product time manner.
- Regularly reviewing performance indicators, such as sales and discount levels.
- Managing plans for stock levels.
- Reacting to changes in demand and logistics.
- Meeting suppliers and negotiating terms of contract.
- Maintaining relationships with existing suppliers and sourcing new suppliers for future.
- Participating in promotional activities and understanding the customer needs.
- Writing reports and forecasting sales levels; and presenting to Senior Commercial Manager.
- Training and mentoring junior staffs.
- Bachelor degree in marketing, international business administration or any related field.
- Minimum 5 years experiences in sourcing or buying experience in Home care or FMCG product.
- Fluent English skill is preferred.
- Data-driven decision and data tool skill are necessary.
- Strong negotiation skill and good sense of Merchandising and commercial.
- Initiative, proactive, positive thinking and can do attitude.
- Multitask, quick response and can work under pressure.
- Resulted and details oriented.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Skills:
Business Development, Negotiation, Product Development
Job type:
Full-time
Salary:
negotiable
- Responsible for managing and developing Commercial Fresh Food (Bakery Business Development). Manage financial results of Bakery Business Development (sales and operating income). Ensure the results achieve target. Conduct financial performance review Month-to-date, Year-To-Date of own areas. Drive long-term and short-term commercial strategic plan for Bakery Business Development that aligned to company vision, strategic direction in order to drive revenue target.
- Liaise closely with internal sales/operations team and relevant support functions in ...
- Set Strategic Direction for assigned cross-functional sourcing programs through collaborative development of Strategic Sourcing initiatives and Category Plans. Lead cross-functional sourcing teams.
- Review and drive Bakery Business Development activities that lead business outcomes and enhance strategic partnership with external customers and top suppliers, annual promotion plan, sales gap recovery action plan, special events, etc.
- Determine innovation resolutions to serve customers needs, market advantages, market competitiveness and sales recovery that make profitable Bakery Business Development revenue opportunity.
- Formulate price policy and price structure by considering relevant factors and ensure of proper implementation to ensure market competitiveness.
- Lead Bakery Business Development assortment strategic actions, conduct annual review and the implementation for new store, new product, core product for store type, item performance review, etc.
- Act as a Subject Matter Expert for strategic sourcing and contract review and negotiation in assigned categories. To ensure that the variety and quality of Bakery product development are to the highest standards of quality, locally sourced, and seasonal in nature.
- Identify sourcing best practices and collaborate with cross functional team members to ensure practices are applied. Determine key metrics for supplier performance management and facilitate quarterly reviews with stakeholders.
- Translate and cascade annual budget into steps of actions to achieve. Enroll and ensure understanding of each team members accountabilities and timely result updates; Operations and Commercial, Store Format, by customer types, by product group, by sub group.
- Update and communications of tasks and results, agreed steps of actions, communication to other teams, deployment of execution. Meeting with Store General Managers/ Assistant Store General Managers and communicate business direction & achievement, familiarize participants with new products and updated business operations. (continue to next page).
- Ensure the execution of People development framework and relevant matters that build substantial functions. Develop people/team, motive, coach and build team capability to be able to deliver results.
- Bachelor s degree or higher in any related filed. MBA preferred. Culinary, Bakery fields are advantage.
- Strong knowledge of Bakery operations in Food Service sector with demonstrated success.
- 15+ years professional experience in retail food service management, retail operations, and/or consumer product goods preferred.
- 7 year s strategic sourcing experience preferred.
- Department level supervisory/managerial experience of direct and indirect reports.
- Demonstrated understanding food safety principles and operational requirements.
- Must have a strong understanding of the physiochemical and functional properties of various bakery ingredients and baking systems.
- Negotiation skills: Must possess ability to establish strong working relationships and persuade/influence others; ability to negotiate and defend pricing, contracts, and agreements with suppliers and customers in a mutually beneficial manner while maintaining professionalism and achieving goals.
- Demonstrated people/team leadership experience with proven ability to motivate, engage, and develop a high performing team. Ability to coach and provide constructive feedback to overcome performance gaps.
- Fosters Change and Innovation.
- CP AXTRA | Lotus's
- CP AXTRA Public Company Limited.
- Nawamin Office: Buengkum, Bangkok 10230, Thailand.
- By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .
Job type:
Full-time
Salary:
negotiable
- About TikTok.
- TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
- Why Join Us.
- Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
- Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
- Status quo? Never. Courage? Always.
- At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
- Join us.
- About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
- The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
- How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
- Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
- Manage the team on a day-to-day basis and provide support for escalations.
- Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
- Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
- Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
- Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
- Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
- Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
- Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
- Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
- Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
- Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
- BA/BS degree or equivalent practical experience.
- 3 years experience as People-manager for individual contributors, in a Service organisation.
- Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
- Good written and verbal communication skills.
- Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
- Preferred Qualifications.
- Experience in eCommerce platforms in the relevant region.
- People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
- Conflict management, with ability to control and resolve complex escalations.
- Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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