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Skills:

Finance, Risk Management, English

Job type:

Full-time

• Bachelor s or Master s degree in Business Administration, Accounting, Economics, Banking and Finance or related fields.
• At least 3 years of working experience in Corporate Banking.
• Thorough knowledge of financial statement analysis, industry analysis and risk management.
• Strong analytical skills with an ability to interpret complex financial information and identify relevant risks.
• Excellent English, reading and writing.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Experience:

5 years required

Skills:

Data Analysis, English

Job type:

Full-time

• Deep dive analysis and monitoring credit performance of new acquisition by analyzing first year default cases, trigger actions if vintage reaches critical levels. Coordinate all parties to provide mitigation steps.
• Revise underwriting standard to manage default rate within MOB12 to be acceptable ratio (products are profitable).
• Quality check when account is default in the first year. To investigate and analyze root cause of credit risk default and to recommend improving credit process.
• Summarize key findings and report it to the Team Head of Retail Credit Policy & Portfolio Management for further actions.
• Perform analysis to find opportunity on selective segment with acceptable risk level and prepare underwriting standard according to initiatives. Plan and perform A-B testing of different underwriting policies in combination with credit scoring, provide comparative study of the champion challenger approach. Closely monitor initiatives/ test programs and adjust underwriting rules if it requires.
• Plan and manage risk related change requests in the approval process, organize UAT and coordinate amongst the different stakeholders.
• Act as an expert of data interpretation, perform data investigation related to the portfolio management, help the analytics team by liaising with CRI or Datawarehouse in defining new or changed fields, data structuring and definition.
• Manage the development of the credit risk data self-service platform by drafting requirements and approving results.
• Continuously improving reporting ability by actively coming up with aspects and dimensions that are to be monitored.
• Regularly provide comprehensive and high-quality portfolio risk measurement, analysis and reporting on retail segment to Senior Managements and Committees within target dates or timelines to take the right strategic decisions on timely manners through deep-dive analysis.
• Provide recommendation according to deep dive analysis for loss mitigation.
• Support all portfolio management strategy & associated risk reward optimization initiatives across Acquisition, Account management & debt collection & recovery functions.
• Bachelor s degree or Higher in Finance & Banking, Economics, Business Administration, Engineering.
• At least total 5 years experienced in retail credit policy, portfolio monitoring, retail risk management, Finance.
• Strong computer skills required, proficiency in Excel, SAS enterprise guide, Power BI.
• Demonstrated aptitude for analytics and exceptional problem-solving skills.
• Ability to communicate complex ideas effectively - both verbally and in writing - in English.

Job type:

Full-time

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป สาขาการเงิน การบัญชี เศรษฐศาสตร์หรือสาขาวิชาที่เกี่ยวข้อง.
• มีความรู้และประสบการณ์ด้านการบริหารสินเชื่อ การบริหารหนี้ NPLs กระบวนการปรับปรุงโครงสร้างหนี้, การบริหารความเสี่ยง หรือวิเคราะห์สินเชื่อธุรกิจขนาดกลางขึ้นไป และอายุงานไม่ต่ำกว่า 3 ปี.
• มีความรู้เกี่ยวกับหลักเกณฑ์ ข้อกฎหมาย และข้อกำหนดต่างๆ ที่เกี่ยวข้องกับการปรับปรุงโครงสร้างหนี้.
• มีทักษะในการวิเคราะห์ข้อมูล การคำนวณหามูลค่าปัจจุบัน การคำนวณส่วนสูญเสียจากการปรับปรุงโครงสร้างหนี้.
• มีทักษะในการวิเคราะห์งบการเงิน และสามารถจัดทำประมาณการทางการเงินได้เป็นอย่างดี.
• มีทักษะด้านการประสานงานและการเจรจาต่อรองกับลูกหนี้.
• สามารถใช้คอมพิวเตอร์ได้เป็นอย่างดี.
• ท่านได้อ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร.

Skills:

SAS, SQL, Python

Job type:

Full-time

• วุฒิการศึกษาระดับปริญญาตรีขึ้นไป ด้านการบัญชี เศรษฐศาสตร์ สถิติ MIS วิศวกรรมคอมพิวเตอร์ วิทยาการคอมพิวเตอร์ การเงิน บริหารความเสี่ยง วิศวกรรมการเงิน หรือสาขาที่เกี่ยวข้อง.
• มีประสบการณ์ ด้านบริหารความเสี่ยงด้านสินเชื่อ หรือบริหาร Portfolio หรือมีประสบการณ์ที่เกี่ยวข้อง อย่างน้อย 3 ปี.
• สามารถวิเคราะห์ความเสี่ยงหรือประเมินความเสี่ยง เพื่อให้สอดคล้องกับคุณภาพของสินเชื่อและเป้าหมายขององค์กร.
• มีความรู้ด้านผลิตภัณฑ์สินเชื่อรายย่อย และกระบวนพิจารณาสินเชื่อรายย่อย.
• สามารถนำเสนอและสื่อสารได้ดี.
• สามารถใช้ภาษาอังกฤษได้ในระดับดี.
• สามารถใช้โปรแกรม SAS, SQL, MS เชิงลึก และ Python เป็นต้น.
• ท่านสามารถอ่านและศึกษานโยบายความเป็นส่วนตัวของธนาคารกรุงไทย จำกัด (มหาชน) ที่ https://krungthai.com/th/content/privacy-policy ทั้งนี้ ธนาคารไม่มีเจตนาหรือความจำเป็นใดๆ ที่จะประมวลผลข้อมูลส่วนบุคคลที่มีความอ่อนไหว รวมถึงข้อมูลที่เกี่ยวข้องศาสนาและ/หรือหมู่โลหิต ซึ่งอาจปรากฏอยู่ในสำเนาบัตรประจำตัวประชาชนของท่านแต่อย่างใด ดังนั้น กรุณาอย่าอัปโหลดเอกสารใดๆ รวมถึงสำเนาบัตรประจำตัวประชาชน หรือกรอกข้อมูลส่วนบุคคลที่มีความอ่อนไหวหรือข้อมูลอื่นใด ซึ่งไม่เกี่ยวข้องหรือไม่จำเป็นสำหรับวัตถุประสงค์ในการสมัครงานไว้บนเว็บไซต์ นอกจากนี้ กรุณาดำเนินการให้แน่ใจว่าได้ดำเนินการลบข้อมูลส่วนบุคคลที่มีความอ่อนไหว (ถ้ามี) ออกจากเรซูเม่และเอกสารอื่นใดก่อนที่จะอัปโหลดเอกสารดังกล่าวไว้บนเว็บไซต์แล้วด้วย ทั้งนี้ ธนาคารมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านเพื่อบรรลุวัตถุประสงค์ในการพิจารณารับบุคคลเข้าทำงาน หรือการตรวจสอบคุณสมบัติ ลักษณะต้องห้าม หรือพิจารณาความเหมาะสมของบุคคลที่จะให้ดำรงตำแหน่ง ซึ่งการให้ความยินยอมเพื่อเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรมของท่านมีความจำเป็นสำหรับการเข้าทำสัญญาและการได้รับการพิจารณาตามวัตถุประสงค์ดังกล่าวข้างต้น ในกรณีที่ท่านไม่ให้ความยินยอมในการเก็บรวบรวม ใช้ หรือเปิดเผยข้อมูลส่วนบุคคลเกี่ยวกับประวัติอาชญากรรม หรือมีการถอนความยินยอมในภายหลัง ธนาคารอาจไม่สามารถดำเนินการเพื่อบรรลุวัตถุประสงค์ดังกล่าวข้างต้นได้ และอาจ ทำให้ท่านสูญเสียโอกาสในการได้รับการพิจารณารับเข้าทำงานกับธนาคาร .

Experience:

2 years required

Skills:

Java, Postgre SQL, React.js, node.js, Software Testing, Thai, English

Job type:

Full-time

• Analyze business requirements and convert them into technical specifications.
• Collaborate with cross-functional teams to design and develop systems.
• Participate in system design, architecture, and solution review.
• Provide system documentation, including design and user manuals.
• 2-3 years of experience in system analysis, design, and PL-SQL.
• Experience with Java Spring, PL-SQL, or Node/React and Cloud services.
• QA Lead.
• Lead manual testing efforts for financial systems (preferably banking projects).
• Design and review test cases, manage test data preparation, and validate test results.
• Ensure quality by leading a team of testers and mentoring them.
• Execute and manage API testing using tools like Postman.
• Oversee SQL queries to validate program behavior and resolve issues.
• 5+ years of experience in manual testing or automate testing.
• Experience with banking system knowledge preferred.
• Strong communication and negotiation skills.
• Ability to work in hybrid and onsite models as required.
• Leadership and mentoring abilities for QA leads.
• Languages: English proficiency is required.

Skills:

Data Analysis, Finance, SQL, English

Job type:

Full-time

• Data Analysis: Conduct in-depth analysis of retail and wholesale business data to address specific business questions and challenges.
• Insight Generation: Interpret results from dashboards and data analyses to develop actionable insights and strategic recommendations.
• Requirement Gathering: Identify business problems, gather requirements, and propose potential solutions, including leveraging AI to enhance business operations.
• ML Model creation: Create data analytic model including both deterministic and machine learning model.
• AI vendors coordination: Collaborate with external AI suppliers to align project objectives with technological capabilities.
• Cross-Departmental Collaboration: Work with various departments to develop and implement data-driven strategies that optimize business processes and decision-making.
• Communication: Act as a liaison between stakeholders and AI vendors, ensuring clear communication and understanding of project requirements.
• Data analytics and AI Strategy Design: Design and recommend how Business Intelligence (BI) and AI technologies can address business problems and provide further insights.
• Decision-making support: Present key findings from own analysis and strategic recommendations to business counterparts and senior management, focusing on project approaches and strategic planning.
• Master's degree in Finance, Business, Engineering, or a related field.
• Strong business acumen, with a deep understanding of retail and wholesale business.
• 3+ years of proven experience as a data analytic role (Retail or E-Commerce business is preferable).
• Hands-on Experience in SQL, data cloud platform (e.g., Databricks, Snowflake, GCP, or AWS), and high proficiency in Excel.
• Good Knowledge of Statistics.
• Experience in Python (Pandas, Numpy, SparkSQL), Data Visualisation (Tableau, PowerBI) is a plus.
• Excellent communication skills with the ability to convey complex findings to non-technical stakeholders.
• Fluent in Thai and English.
• Having a good attitude toward teamwork and willing to work hard.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Java, Javascript, AJAX

Job type:

Full-time

• Design and Develop applications based on web application by using programming language such as Java, JavaScript, object oriented design concept and database stored procedure. Able to develop application by using JavaScript, ajax or bootstrap development tool.
• Design test cases, test scenario and generate test script to unit test, functional test the overall programs, execute test, analyze and conclude the result in test report.
• Understand the requirement and detailed design to develop application which meet requirement target. Able to clarify requirement and match requirement to programming algorithm to development.
• Analysis impact assessment with external systems which interface to corporate business applications.
• Support and solve problems of corporate business applications by analyzing production errors, finding root cause and find out interim and long-term solution after project launch..
• Bachelor's degree in Engineer, Computer Science or IT related field.
• At least 3-5 year experiences in software development.
• Computer Language - web application, Java, J2EE, JSP, Java Servlet, Spring, Hibernate, EJB, Strut, JavaScript, PL/SQL, Ajax or bootstrap development tool.
• Well knowlege with new application technology - Container, Docker, Cloud platform, CI/CD on cloud platform.
• Secure coding that comply PCI-DSS standard.
• OS & Database - Oracle, Unix, Linux, MySQL, SQL Command/Server, SQL Tunning.

Skills:

Risk Management, Internal Audit, Accounting

Job type:

Full-time

• Support team head on developing Risk Management Process including tools and templates across ThaiBev Group.
• Facilitate risk Identification assessment and reporting of risks across ThaiBev Group with PG/BU Risk coordinators.
• Consolidate and Monitor risk and reporting structures including reporting dashboards, risk registers, templates and supporting documentation.
• Produce risk reports working with key contributors and support the analysis of significant risks and the appropriate mitigation measures.
• Work closely with Internal Audit, Sustainability Development working Team and other Committee to ensure an enterprise risk management approach.
• Identify and analyze sector trends to continuously improve risk management approach, including the identification of gaps in processes and capabilities.
• Work with team head on developing strategy and action plan for Governance include other economic dimension e.g. Shareholders, Board of Director, Company Regulations, etc.
• Work closely with SR Representative ( in Thailand and Oversea ) to Implement group governance and risk initiatives and strategies.
• Develop and execute an overall program management and change management strategy related to governance include another economic dimension.
• Collect and consolidate Governance information on annual Sustainability reports.
• Support the sustainability on developing policies, guidelines related to Governance sustainability.
• Other requirement assignment.
• Bachelor s Degree or Master s degree in Accounting, International Development, Business Management or related filed.
• Experience in risk management / Governance management consulting.
• Experience in overseeing, supporting and/or establishing an ongoing risk management process.
• Office of Human Capital.
• THAI BEVERAGE PUBLIC COMPANY LIMITED.
• ThaiBev Quarter 62 Ratchadaphisek Rd., Klongtoey, Bangkok 10110, THAILAND.

Experience:

1 year required

Skills:

Compliance, Accounting, SAP

Job type:

Full-time

• Assist customer credit evaluations and work closely with Commercial, and Customer Credit Analyst to assess: (a) credit worthiness of customers, (b) appropriate credit structure for sales transactions with customers in various sectors, and (c) appropriate pricing of credit risk.
• Help monitoring credit risk by periodically evaluating payment habits, financial and economic trends, as well as credit bureau reports (Business Online) and headline news.
• Perform regular review account receivables aging/ overdue accounts and work with Commercial team to collect outstanding debts and to minimize Days of Sales Outstanding.
• Support credit control and quarterly credit review of customer accounts and ensure compliance with accounting standards and tax regulations.
• Provide account balances and statements of customers for audit confirmation purposes both internal & external.
• EDUCATION.
• Bachelor s Degree in Accounting, Finance or related fields.
• EXPERIENCE.
• Minimum 1-3 years in Account Receivable Management.
• Demonstrated financial statement analysis is a plus.
• High level of communication and interpersonal skills to ensure positive relationships with both internal and external customers.
• Strong customer focused and service minded.
• Flexibility and openness to change, eager to learn and develop.
• Good skill in MS Office program and SAP.

Skills:

Data Analysis, Industry trends

Job type:

Full-time

• Analyze existing business processes and systems to identify inefficiencies and recommend improvements for transformation initiatives.
• Change management support, collaborate with teams to design and implement change management strategies, ensuring smooth adoption of new processes and technologies.
• Utilizing data analysis tools to track KPIs, evaluate the impact of transformation efforts, and provide actionable insights.
• Assisting in managing business transformation projects, ensuring they are completed on time, within budget, and meeting quality standards.
• Prepare and deliver reports and presentations to stakeholders, providing regular updates and insights on transformation progress.
• Bachelor s degree in Business Administration, Management, or related field.
• Experience in a data analysis, business analysis, or similar role.
• Experience in manufacturing process improvement is preferred.
• Experience in transformation, change management project, demonstrated experience managing operational, commercial projects.
• Knowledge of industry trends, technology adoption, and process optimization.
• Strong communication skills and the ability to work effectively with various teams.
• Experience working in a large, multi-department organization preferred.
• Experience in the FMCG industry is preferred.

Experience:

1 year required

Skills:

Finance, Statistics, Python, English

Job type:

Full-time

• Manage/ Clean/ Prepare internal and external data (structured/ semi-structured/ unstructured data) for model development/ deployment/ monitoring, including the production of data quality and integrity report.
• Develop statistical/ expert/ hybrid models to be able to enhance the model when model deterioration is indicated using variety of data modeling techniques such as Logistic Regression/ Random Forest/ Gradient Boosting/ Non-Parametric Regression. Also, in case of using external consultants, be able to work closely with them across all m ...
• Generate prescriptive models to respond to interactive decision to optimize risks and rewards.
• Deploy credit risk models into Databricks platform, collection system and credit decision engine and maintain any model adjustment.
• Assist and work closely with related parties, e.g. business users, credit approval officers and relationship managers to ensure credit risk models are appropriate and efficient for business direction and support for new digital lending risk assessment and platform.
• Ensure all credit risk models are qualified to be used through model life cycle. Regularly perform model monitoring, model assessment and propose proactive action/ recommendation to improve the model.
• Assist and design for business opportunity to develop alternative credit score from partnership data.
• Collaborate with IT and data engineer to ensure data availability and quality from various sources (both on-premise/ cloud) to develop an efficient model.
• Qualifications Bachelor s or higher degree in Finance, Statistics, Mathematics, Economics, MIS, Engineer, Data scientist or any related fields.
• At least 1-2 year experiences credit risk analytics, credit risk modeling/ scoring in retail banking, consumer finance or any financial business.
• Strong knowledge and skill in machine learning, credit scoring, data analytics using R/ Python/ PySpark, MATLAB, SPSS, SAS, SQL or similar required.
• Analytical mindset with excellent critical thinking ability and data analytics skills.
• Excellent computer skills and programming tools.
• Good command in both written and spoken English.
• Good project management skills.
• Good team player with a positive attitude toward hard working and working under pressure.
• Experienced in credit risk modeling, model monitoring/ validation/ deployment/ maintenance preferred.
• Prior experience in Basel/ IFRS9, RAROC, Stress Test, Big Data, Data Mining, Digital leading, Fin-tech/ Start-up is a plus.
• We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About.
• The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
• Utilize quality management tools to strategically enhance policies through providing policy implementation feedback and minimizing moderation policy inefficiencies.
• Deep understanding of Listing/Content/ Intellectual Property Rights moderation guidelines and moderation strategies from the policy team, and work as an expert for the specific domains.
• Collaborate with stakeholders (i.e. policy teams) and develop quality inspection standards, to continuously optimize & refine policies, processes and platforms.
• Collaborate & lead BPO Quality Assurance to ensure a high quality standard of moderation delivery; conduct risk inspections based on identified risks, reducing risk exposure on the platform.
• Work closely with QA market leaders, local partner operations, training & SOP teams to enhance moderation policies through identifying quality & product risks.
• Validate and implement rejection labels, granting whitelist or revoking penalties stemming from erroneous human/machine moderation.
• Initiate, lead & guide small/medium scale projects, pilot implementation of new platforms and tool functionalities aimed at enhancing moderation efficiency & quality.
• Participate in large scale projects, aimed at identifying shortcomings or opportunities, provide business requirements (BRDs) from a moderation quality viewpoint.
• Bachelor's degree in any discipline.
• Fluency in English and Thai to moderate specific product/content listings for TikTok Shop Thailand.
• Minimum 3 years of hands on and in-depth experience in e-commerce or online safety and quality analysis.
• Excellent coordination skills and communication skills across multiple cross-functional teams to build plans and projects.
• Support business in shifts by following the local labor laws.
• Preferred Qualifications.
• Bachelor's Degree in business administration, operations, or project management.
• Familiar with E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Able to digest large data sets/policies in a cohesive and actionable manner.
• Experience in Program Management or Project Management roles.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

5 years required

Skills:

Research, Statistics, Finance, English

Job type:

Full-time

• Develop, maintain, and calibrate existing quantitative risk models, including provisioning models and credit scoring tailored to various portfolio types and financial institutions.
• Perform both conceptual and quantitative reviews of models, including validation, using programming scripts or automated tools.
• Provide business insights on post-model adjustments, such as management overlays.
• Research risk management topics and stay updated on recent industry developments.
• Prepare comprehensive model documentation, reports, or presentations to communicate methodologies and results to clients.
• Effectively convey observations, results, thoughts, and initiatives to client stakeholders in both Thai and English through proficient presentation during virtual and in-person meetings as needed.
• Propose innovative ideas to enhance team efficiency and effectiveness.
• Collaborate with colleagues and clients across multiple countries, primarily within Southeast Asia.
• Support partners and directors in preparing client proposals under tight deadlines.
• Mentor and onboard junior staff, ensuring the delivery of high-quality work.
• You will be expected to communicate closely with senior management and client personnel; assist in proposal development; mentor and develop junior team members; and maintain up-to-date knowledge of financial risk management methodologies, current corporate governance and regulatory developments/requirements, both locally and internationally
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Associates / Senior Consultants / Assistant Managers across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• You are someone with:A degree, preferably in technical engineering, statistics, economics, mathematics, finance, accountancy, or a related field.
• Possess a minimum of 5 years of relevant work experience. A background in banking or financial institutions is preferred, but this can be supplemented with significant knowledge of the financial markets and banking industry.
• Strong knowledge of risk management, with a focus on one of the risk domains namely credit risk, market risk, operational risk and climate risk preferred.
• Ability to work independently and collaboratively with a diverse range of staff on qualitative and quantitative risk management in multitasking and cross-country settings.
• Proficient in data analytics or statistical analysis tools (i.e., Python and SAS), with advanced Excel skills.
• Experience in mentoring and coaching at least 2-3 junior team members.
• Proficient in business-level English, with the ability to communicate ideas and prepare professional client presentations.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 105622In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

Data Analysis, SQL, Statistics

Job type:

Full-time

• Analyze local and global trends, and provide insights to Quality Solutions and Implementation team members to improve performance of quality across TikTok products.
• Partner with Quality Solutions & Implementation, Quality Operations, and Moderation Teams to measure and provide data analysis that identifies key trends of underperformance or mismanagement of teams leading to quality failures.
• Leveraging insights, direct focus areas to drive quality improvements across our E2E quality system.
• Develop effective governance controls and monitor performance to deliver actionable data and insights.
• Create and prepare reports and dashboards to help us better identify areas of focus and trends within our ecosystem.
• Build a prediction model for identifying global trends and performance issues.
• Use statistical tools to simplify complex data sets, helping us better diagnose issues and propose solutions.
• Understand and evaluate the impact of upcoming policy/product/process changes on the operation and support the execution of these changes effectively.
• Bachelor's Degree or equivalent education.
• 2+ years of working experience in data analysis.
• Strong mathematical skills to measure, collect, analyze data and the ability to articulate insights clearly.
• Knowledge of SQL.
• Proficiency in statistics and experience using data visualization software such as Tableau, PowerBI etc.
• Attention to detail.
• Strong communicator with the ability to derive and articulate actionable insights from complex data sets.
• Preferred Qualifications.
• Any programming languages.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About Us.
• The Global Business Solutions (GBS) team is responsible for the revenue growth of the TikTok business, and our teams include Sales, Marketing, Ops, Account Managers, Agency and partnerships, as well as Marketing Science.
• At TikTok, our Global Business Solutions (GBS) team plays a key role in generating revenue by promoting our advertising solutions, onboarding new clients, driving ad campaigns, and more. As the TikTok community grows at an unprecedented speed around the world, our GBS team leads groundbreaking projects that are changing the landscape of the advertising industry in real time.
• Business Analysis and Management: Global Business Solutions business data analysis, develop strategic planning, provide solutions and implementation plans; based on the understanding and analysis of the specific business domains, continuously optimize control rules, product tools and business operations, to provide strong support for the implementation of the strategy.
• Regular monitoring and data analysis on various business metrics of Outbound E-commerce, and provide corresponding solutions to assist the platform sales team to continuously improve consumer experience.
• Business puzzle breakdown: familiar with Outbound e-commerce rules, deeply support sales and client solution team leader to do project task break-down, prioritization, monitoring important business progress; able to measure project output and efficiency through quantitative and qualitative analysis.
• Bachelor degree or above, graduate degree is preferred, math, statistics, computer-related majors are preferred, strong capability of data analytics is required.
• 3-5 years of experience in research and analysis positions in consulting, e-commerce/ads is preferred.
• Outstanding reasoning capability and logic, with good problem solving methodologies, being able to independently output quality strategic solutions, strong learning and adaptive ability, strategic framework thinking, sensitivity and insight into the business.
• Strategic thinking capacity, able to quickly understand the business and discover the connection between business and data performance.
• Excellent verbal and written English communication skill.
• Preferred Qualifications.
• Proficiency in SQL, R/Python for data analysis, understanding of common statistical and analytical methods, and skills in BI visualization tools such as Tableau/Power BI is a plus.
• Fast learner, passionate about participating in business, and able to adapt to high intensity and fast growth work environment.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Experience:

4 years required

Skills:

Research, Statistics, Finance, English

Job type:

Full-time

• Develop, maintain, and calibrate existing quantitative risk models, including provisioning models and credit scoring tailored to various portfolio types and financial institutions.
• Perform both conceptual and quantitative reviews of models, including validation, using programming scripts or automated tools.
• Provide business insights on post-model adjustments, such as management overlays.
• Research risk management topics and stay updated on recent industry developments.
• Prepare comprehensive model documentation, reports, or presentations to communicate methodologies and results to clients.
• Effectively convey observations, results, thoughts, and initiatives to client stakeholders in both Thai and English through proficient presentation during virtual and in-person meetings as needed.
• Propose innovative ideas to enhance team efficiency and effectiveness.
• Collaborate with colleagues and clients across multiple countries, primarily within Southeast Asia.
• Support partners and directors in preparing client proposals under tight deadlines.
• Mentor and onboard junior staff, ensuring the delivery of high-quality work.
• You will be expected to communicate closely with senior management and client personnel; assist in proposal development; mentor and develop junior team members; and maintain up-to-date knowledge of financial risk management methodologies, current corporate governance and regulatory developments/requirements, both locally and internationally
• Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Senior Associates / Senior Consultants / Assistant Managers across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
• Respect the needs of their colleagues and build up cooperative relationships.
• Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
• Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
• Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
• Offer insights based on a solid understanding of what makes Deloitte successful.
• Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
• Understand disruptive trends and promote potential opportunities for improvement.
• You are someone with:A degree, preferably in technical engineering, statistics, economics, mathematics, finance, accountancy, or a related field.
• Possess a minimum of 4 years of relevant work experience. A background in banking or financial institutions is preferred, but this can be supplemented with significant knowledge of the financial markets and banking industry.
• Strong knowledge of risk management, with a focus on one of the risk domains namely credit risk, market risk, operational risk and climate risk preferred.
• Ability to work independently and collaboratively with a diverse range of staff on qualitative and quantitative risk management in multitasking and cross-country settings.
• Proficient in data analytics or statistical analysis tools (i.e., Python and SAS), with advanced Excel skills.
• Experience in mentoring and coaching at least 2-3 junior team members.
• Proficient in business-level English, with the ability to communicate ideas and prepare professional client presentations.
• Due to volume of applications, we regret only shortlisted candidates will be notified.
• Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 107506In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Skills:

English

Job type:

Full-time

• a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
• for ourselves, our company, and the communities we serve.
• Join us. T&S Introduction Our Trust & Safety team's commitment is to keep our online community safe.
• We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines. Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
• Perform analysis of errors in platform/moderation quality and feedback to the respective team.
• Participate in the development of quality inspection standards and continuously optimize the process and system platform.
• Responsible for policy cascading, clarification, and calibration sessions to ensure an accurate understanding of the policy and operations readiness in accordance with responsible product quality delivery.
• Support the go-live process and incubation period for new hires (e.g. initiate policy exam, test result correction, and Q&A).
• Provide high-level and detailed reports on the Market/Site Quality Level report.
• Manage the moderation team's quality strategy to ensure the effective and timely RCA and action plans are completed and followed.
• Coordinate and work closely with Product BP, Content Ops, Ops Success, BPO Vendors/In-House Moderation (if applicable), and other relevant stakeholders to support quality operations-related tasks.
• Minimum Qualifications - Full Professional English Proficiency and Local Language is required. - General knowledge of ByteDance's international products, especially CapCut.
• Deep understanding of online safety, privacy, content and market trends, this includes in-dept understanding western culture and familiarity with the internet usage habits of their users. Preferred Qualifications - 1.5+ years of working experience in the Content Safety Industry and/or at least 1 year of QA experience.
• Trust & Safety recognises that keeping our platform safe for ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining. We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
• We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace.
• At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

M&A, Market Analysis, Project Management, Laos, English

Job type:

Full-time

• You will be responsible for driving improvements to key metrics by performing routine analysis of operational and market health data to identify trends.
• You will then work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks across our lines of business.
• Perform analysis on operational data to identify trends and work cross-functionally to develop solutions and increase our ability to mitigate and reduce the impact of emerging risks. S&I will have better data and increased signals and the MA capacity w ...
• a) Collection of suspected bad cases reported to S&I.
• b) Market level trends and insights.
• c) Ops quality | Market quality.
• d) Sample, challenge and responsible for improving topline metrics such as North start metrics in partnership with all Safety & Integrity (S&I), Policy and Ops teams.
• e) Run routine market analysis to understand local UX and gaps in our moderation, model, keywords and discoverability.
• a) Having regular connects with cross-functional stakeholders.
• b) Partnering in Project Management activities (from Project identification, project definition to final execution and delivery) with Program Managers and cross-functional stakeholders.
• Take enforcement actions, perform proactive sweeps, and remove bad trends in collaboration with the TnS teams. This will address an existing operational gap to manage risks proactively (e.g. Sweeping for low prevalence but high-risk content).
• Project Management: ~10-20% will be given to project management (as directed by Program Manager and leads). Safety & Integrity Market Analysts will often find gaps or emerging trends that warrant a more comprehensive cross-functional approach, so they will develop projects with support from Safety & Integrity colleagues.
• Bachelor's degree or above comes with a relevant experience in content moderation / trust & safety / content quality assurance. Min 1-3 years of work experience in Trust and Safety / Online safety / Quality Analysis or related industry.
• Proven experience in data analysis with strong proficiency tools.
• Excellent Community guideline knowledge in the supported market or strong in Thai cultural background - English proficiency, along with complete fluency in Thai (both written and verbal) as you will be predominantly covering the Thai-speaking market and closely collaborating with Thai-speaking stakeholders.
• Proficient collaboration skills in facilitating teamwork across diverse teams, supported by strong communication abilities.
• Preferred Qualifications.
• Proficient Excel, Datapower / SQL / similar tools.
• Experience with Root Cause Analysis with SMART action plan and reporting.
• Basic Project Management skills.
• Excellent time management and great problem solving skills.
• Trust & Safety recognises that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
• LI-Onsite.

Job type:

Full-time

• สนับสนุนการทำงานของ Business Partner (BP) และ Team Lead (TL) สำหรับโครงการ Non-routine/ Ad Hoc/ Case study & Simulation ต่างๆ ในการกำหนดขอบเขต ประเภทและสมมุติฐานของข้อมูลที่เกี่ยวข้อง แผน/แนวทางดำเนินการ Timeline ในการจัดทำวิเคราะห์ พร้อมร่วมวิเคราะห์ เพื่อให้ได้ผลลัพธ์ ตามความต้องการของลูกค้า (BU) แต่ละกลุ่มธุรกิจ รวมถึงช่วยประสานงานและเข้าร่วมทีมโครงการตามที่ได้รับมอบหมาย.
• วิเคราะห์ข้อมูล/ จัดทำรายงานวิเคราะห์ / ให้คำแนะนำ พร้อมแนวทางแก้ไข สำหรับงานแบบไม่ประจำ (Non-routine) พร้อมช่วยจัดเตรียม Presentation และสนับสนุนการนำเสนอ.
• ร่วมออกแบบโครงสร้างรายงาน รูปแบบรายงาน และรายการข้อมูลที่จำเป็นต่อการบริหาร & วิเคราะห์ธุรกิจ เพื่อรองรับความต้องการของลูกค้า (BU).
• ร่วมออกแบบ/จัดทำ Flow / หา Solution และร่วมนำเสนอแนวทางสำหรับกระบวนการปฏิบัติงานด้านบัญชี - การเงินและ New Business ที่สนับสนุนการดำเนินงานของ CSG และ BU ตามที่ได้รับมอบหมาย.
• สนับสนุนการประสานงานกับหน่วยงานที่เกี่ยวข้องทั้งในและนอกองค์กร เพื่อให้การดำเนินงาน/โครงการ เป็นไปอย่างมีประสิทธิภาพ.
• กำหนดสมมติฐานเกี่ยวกับงบประมาณที่มีความสมเหตุสมผล และสนับสนุนลูกค้าในการหาเหตุผลประกอบและจัดวางสมมติฐาน สนับสนุนงานต่างๆ ของ BP เพื่อส่งมอบงานที่สอดคล้องกับความต้องการของลูกค้า.
• งานอื่นๆ ตามที่ได้รับมอบหมาย.
• จบการศึกษาระดับปริญญาตรี หรือสูงกว่าในสาขาบัญชี การเงิน เศรษฐศาสตร์.
• มีประสบการณ์ด้านบัญชี-การเงิน & Managerial Accounting/ Budgeting/ Business Partner อย่างน้อย 5 ปี.
• อายุ 30 - 40 ปี.
• มีความรู้ ความเชี่ยวชาญด้านกระบวนการบัญชีและกฎหมายภาษีที่เกี่ยวข้อง.
• ทักษะด้านโปรแกรม MS Office, SAP, ระบบบัญชีอื่นที่เกี่ยวข้อง.
• มีทักษะในการนำเสนอ และความสามารถในการจัดลำดับความสำคัญของงาน.
• มีความสามารถในการทำงานกับผู้นำที่หลากหลาย และมีลักษณะการทำงานที่แตกต่างกัน.
• มีทักษะการวิเคราะห์และการแก้ไขปัญหาที่ดี.
• มีมนุษย์สัมพันธ์ที่ดีและความสามารถในการสื่อสารในระดับดีเยี่ยม.

Job type:

Full-time

• About Us TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• Ecommerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users but also sellers and creators. We value user satisfaction and work on policies, rules, and systems to ensure quality. Our mission is to provide world-class service and experience for customers, sellers and creators. We are looking for a SEA Governance Operational Risk Analyst role to support root cause analysis and problem resolution management for SEA region.
• Oversight of product & content policy enforcement process as well as moderation checkpoint reviews; evaluating existing platform product, short-video, live-streaming policy enforcement performance, and identifying gaps and improvement plan.
• Responsible for product & content policy enforcement business implementation, interaction, differentiation of moderation human and automation strategy.
• Drive collaboration with cross-function and each South-east market country team to drive the direction and focus of policy enforcement optimisation.
• Responsible for the operation of moderation algorithms, models, tools, and other automated products; familiar with the building and training of listing moderation models and tools for Global E-Commerce platforms; capable of continuously optimizing and iterating relevant products through product operation means.
• Establish mechanisms for iterative optimization of enforcement rules, project interaction and collaboration, emergency analysis and evaluation, etc.
• Minumum Qualifications.
• Bachelor's degree or above.
• Minimum 2+ years work experience in Global E-Commerce governance operations, policy operations or moderation operations.
• Familiar with SEA E-commerce compliance requirements and internet governance management, with a certain level of business sensitivity and risk awareness.
• Proficiency with implementing processes to comply with regulatory requirements.
• Excellent English written and oral communication skills.
• Preferred Qualifications.
• Experience in project/program management and working with cross-functional teams.
• At least a Green belt in Lean Six Sigma will be a plus.
• Ability to monitor and measure results with analytical thinking and program management mindset.
• Ability to demonstrate sound judgment in ambiguous situations.
• Curiosity to develop knowledge of additional product categories as needed.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.