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Experience:

2 years required

Skills:

Data Analysis, Budgeting, Contracts, Human Resource Management, English

Job type:

Full-time

• Strategic allocation with key partners to drive cost efficiency & service levels consistency of assigned countries.
• Execute forecasting models of contacts based on historical data, business trends & expected demand.
• Collaborate with automation team on volume inflow strategies for service levels consistency & quality.
• Partner with BPO to uplift workforce performance metrics to identify trends and areas for improvement.
• Deep dive operational metrics to improve performance & create remedial actions to achieve target goals.
• Provide business insights & recommendations to leadership based on workforce performance and data analysis.
• Execute project governance plans, project schedules, success criteria, and project milestones.
• Run budgeting and cost analysis through collaboration with business for close-to-actual forecast accuracy, P&L ownership with Finance.
• Support Local & Regional Finance and Procurement Business Partner in invoicing & procurement processes.
• In-depth understanding of workforce management principles in a contact center environment.
• Minimum 2 experience in workforce management & planning; preferably at business side or consulting.
• Eager to learn & work with teams across SEA markets and diverse cultures.
• Strong analytical and problem-solving skills, with the ability to interpret data and make actionable decisions.
• Good communication skills, with the ability to communicate effectively at all levels within the organization.
• Good people skills, to collaborate with the team with empathy in changing environments.
• Agile and flexible with the pace of a high-pressure working environment & industry.
• Natural with numbers, strong analytical skills and structured process thinking, attentive to detail.
• Fluent English communications.

Experience:

8 years required

Skills:

Project Management, Industrial Engineering, English

Job type:

Full-time

• Bachelor's degree in a technical field, or equivalent practical experience.
• 8 years of experience in program management.
• Experience with technical teams, project management, engineering, and construction of data centers or mission facilities.
• Experience with data center equipment/environments (e.g., civil/structural, electrical switchgear, generators, chillers, security monitoring).
• Ability to communicate in Thai and English fluently to support vendor and contractor management in this region.
• Preferred qualifications:Master's degree in Architectural, Electrical, Mechanical or Industrial Engineering, Construction Management, or related technical field.
• Certification in Construction manager, Project Management Professional (PMP), registered architect, etc.
• 10 years of experience managing multi-group/disciplinary construction projects with civil, architectural, electrical, mechanical, controls, security monitoring, fire safety, networking/fiber, server equipment, systems, and infrastructure.
• Experience in requirements gathering, resource organization, task prioritization, and scheduling and achieving objectives within set goals.
• Experience managing vendor relationships and an understanding of standard practices in the design and construction industry, and pursuit of industry leading practices.
• Knowledge of fast track design build processes.
• Google's projects, like our users, span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi-disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You're equally at home explaining your team's analyses and recommendations to executives as you are discussing the technical trade-offs in product development with engineers.Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
• Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
• ResponsibilitiesProvide management of data centers at multiple scales.
• Manage and coordinate the needs of multiple partner teams, while managing changes and maintaining a focus on keeping the project on schedule, budget, quality, and safety.
• Manage technical projects in a rapidly changing industry.
• Deliver data center facility from start to commissioning and understand the nuances and risks that will need to be managed.
• Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoGoogle's EEO Policy andEEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing ourAccommodations for Applicants form.

Skills:

Market Research, Research, Negotiation

Job type:

Full-time

• Develop and maintain strong relationships with key distributor partners to maximize sales opportunities for UPS and data center products.
• Act as the primary point of contact for distributors, addressing their needs and providing timely support.
• Collaborate with distributors to create and implement effective sales strategies that align with business goals and market trends.
• Monitor sales performance, analyze market data, and adjust strategies to achieve revenue targets.
• Provide training and resources to distributor teams on product offerings, sales techniques, and promotional strategies.
• Conduct regular business reviews with partners to assess performance and identify growth opportunities.
• Conduct market research to identify trends, competitive landscape, and emerging opportunities within the UPS and data center segments.
• Provide insights to internal teams to support product development and marketing initiatives.
• Work closely with marketing, product management, and sales teams to ensure alignment on product positioning, promotions, and go-to-market strategies.
• Share feedback from distributors to improve product offerings and customer satisfaction.
• Track and report on key performance indicators (KPIs) related to distributor performance and sales growth.
• Prepare regular updates and presentations for management on distributor performance and market insights.
• Bachelor s degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in channel partner management or key account management, preferably in the technology or power management industry.
• Strong understanding of UPS systems and data center solutions.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to analyze data and derive actionable insights.
• Results-oriented with a strong focus on achieving sales targets.
• Proficient in CRM software and Microsoft Office Suite.
• At Schneider Electric, we believe in promoting a culture of innovation and sustainability. As a Distributor Key Account Manager, you will play a crucial role in driving our Secure Power Business forward while collaborating with a diverse team of professionals who are passionate about making a positive impact.
• Primary Location: TH-10-Bangkok.
• Schedule: Full-time Unposting Date: Ongoing