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Skills:

Problem Solving, Compliance, Microsoft Office, English

Job type:

Full-time

• Coordinate with customer, overseas offices and suppliers to manage sea export bookings as per company working instructions and guideline in timely manner.
• Response to customer s enquiry and problem solving.
• Ensure services provided as per customer s KPI and company guideline.
• Maintains relationships with company's network (Operations and Customer Services) and customers to assure compliance with expectations and established procedures.
• Responsible for the preparation, delivery and confirmation of all assigned reports.
• WHAT ARE WE LOOKING FOR? Bachelor s Degree in any related fields or.
• At least 2-year experience in freight forwarding business or shipping line.
• Good command of English.
• Knowledge of computer PC and Microsoft Office.
• Positive attitude and willing to work hard.
• Service-mind, good interpersonal and communication skills.
• Willingness to learn new things.
• Honest, hardworking, able to work under pressure and tight deadlines.
• Self-motivation and teamwork.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Telesales, English

Job type:

Full-time

• Confidently and knowledgeably provide the full suite of DHL customer service offerings (e.g. booking, enquiries, shipment status, tracking etc.) to all parties contacting DHL via the customer service hotline and other contact modes.
• Accept and register bookings for DHL services.
• Offer alternatives to customers and potentially turn information calls into sales leads.
• Identify and promote areas with potential for revenue generation to cross-sell, upsell services including value added services (e.g. SI: Shipment insurance, TDD: Time Definite Delivery, EXT: Extended Liability etc.).
• Respond to customers consistently and confidently by providing accurate information in all areas such as custom requirements, transit time and prices.
• Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer s varying needs and demands.
• Liaise with other departments and Operations on quick and efficient resolution of customer issues and queries.
• Bachelor Degree in Business Administration, Business English or related field.
• Good command of English.
• Telephone and Communication skills.
• Willing to work in shift.
• Experienced in Call Center would be an advantaged.

Experience:

1 year required

Skills:

Customer Relationship Management (CRM), Negotiation, Service-Minded, English

Job type:

Full-time

• Provide quality and professional track and trace services to all parties, particularly customers and the DHL network, aimed at resolving service problems to achieve and exceed defined performance standards for traces and customer service.
• Provide full tracing services for customers by investigating shipment incidents involving undelivered, returned, misrouted, delayed, lost damaged shipment etc.
• Handle and respond to all tracing enquiries confidently and knowledgeably in accordance with the global CS process, creating a Win-Win outcome for the customers and for ...
• Demonstrate professionalism and deliver best-in-class customer service to all internal and external customers.
• Liaise with other departments and Operations to address issues on service recovery.
• Highlight areas for improvement with suggested solutions to improve DHL s procedures, technology and service so as to positively enhance our customers experience with DHL.
• Assist the Tracing Supervisor (if applicable) to carry out relevant CS orientation / training programs for new or existing CS staff.
• Bachelor s Degree with 1-2 years experience in a Customer Care or Customer Contact Center in a service industry (preferable).
• Good problem solving and analytical thinking.
• Good command in written and spoken English.
• English typical skills.
• Good telephone skills.
• Good conflict resolution skills.
• Technical Skills (Telephone system, Order/Shipment Track & Trace Systems and Order Booking Systems preferable).
• Good negotiation and interpersonal skills.

Experience:

No experience required

Skills:

English, Thai

Job type:

Full-time

• Customer Service.
• Event Coordination.
• Partnership Development.
• Organize and manage events outdoors.
• Prepare equipment and ensure all necessary materials are available.
• Act as a game master and facilitate event activities.
• Handle service providers and coordinate logistics.
• Take care of partners and maintain good relationships.
• Develop and manage partnerships with vendors and event organizers.
• Animate events with an engaging and lively voice; must be comfortable acting as an MC or speaker in English and Thai.
• Manage teams and coordinate event staff effectively.
• Ensure smooth execution of all customer interactions..
• Experience in event organisation is preferred.
• MC speaker.
• Organising tour..
• Proficient in both English and Thai, must be a Thai National.
• Strong organizational and customer service skills.
• Team player.
• Comfortable coordinating bookings with service providers and performers.
• Flexible and responsive to messages outside of office hours.
• Ability to ride a scooter is a plus.
• Company phone provided.
• Travel and event expenses covered.
• Competitive salary and opportunities for growth within the company.
• Free team lunch every Friday..
• Website TB: https://bkkfrenchtouch.com/best-team-building-in-bangkok/.
• Website AA: https://bkkfrenchtouch.com/gallery/amazing-race-bangkok/.
• Website Detective dash: https://www.detectivedash.com/.
• Website Cooking Class: https://bkkfrenchtouch.com/gallery/cooking-class-bangkok/.
• If you want to check our whole range of services and activities: https://bkkfrenchtouch.com/party-planner-in-thailand/.

Job type:

Full-time

• About TikTok.
• TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
• Why Join Us.
• Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
• Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
• To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
• Status quo? Never. Courage? Always.
• At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
• Join us.
• About us: Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Service and Moderation Team (SMT) is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.
• The Role: Resolution Lead manages a team who will focus on ensuring true resolution for cases handled by our front-line service teams and protecting our platform. As a people-manager, this role will be responsible for people and performance management, ensuring seller satisfaction through the management and development of our people.
• How the Role contributes to our Mission: We want to give our buyers, sellers and creators confidence that our platform is a trusted, safe marketplace.
• Manage a team of Service Resolution SME responsible for providing customer service to our buyers.
• Manage the team on a day-to-day basis and provide support for escalations.
• Implement policies and processes to ensure a positive, productive work environment, build team morale, and recognize employee achievements.
• Work with Quality Monitoring and Training teams to train new hires / teams through intensive coaching and mentoring.
• Ensure the team is fully trained and prepared to conduct the responsibilities of their role. Proactively identify and resolve issues impacting sellers by working with team, peers, and management.
• Establishing OKR team goals aligned with SMT and GNE ensuring regular monitoring progress against established milestones. Provide regular feedback, performance coaching, maintain productivity and achieve all customer metrics.
• Identify team performance opportunities to coach and support individual contributors performance outputs to meet expectations.
• Enable their team to diagnose seller performance and deep dive into sellers' painpoint, dig for root cause, with the current product and process to assist the seller solve their problems.
• Enable their team to identify potential Buyer-Abuse within TTS policies and processes, define and implement with cross-functional teams project to address gaps.
• Coordinate with cross-functional teams to resolve customer issues, follow-up and make sure close-loop to all escalations.
• Ensure all escalations are owned, investigated and resolved by the team to deliver a solution that meets customer needs.
• Define, implement and manage projects that enhance the business, including projects involving root-cause analysis of weak performance metrics, service readiness projects, and tools projects as assigned or requested by management.
• BA/BS degree or equivalent practical experience.
• 3 years experience as People-manager for individual contributors, in a Service organisation.
• Proven leadership with the ability to thrive in ambiguity and in a matrix environment.
• Good written and verbal communication skills.
• Experience building, managing and influencing relationships with internal stakeholders, using data to generate insights and solving complex problems.
• Preferred Qualifications.
• Experience in eCommerce platforms in the relevant region.
• People-oriented, self-motivated and able to thrive in ambiguity and in a matrix environment.
• Conflict management, with ability to control and resolve complex escalations.
• Excellent written, verbal and interpersonal communication skills with experience to present to C-Level leadership.
• TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Skills:

Single License, English

Job type:

Full-time

• Handle incoming calls, emails, live chats and other services for all enquiries and service requests from end customer, agents, business partners, etc.
• Handle customer who has negative feedback and clarifications needed with a level of service that meet customer s expectations.
• Support the project implementation and perform any extra job assigned.
• Work or follow up the case with other departments for any service required.
• Bachelor degree in any related field.
• At least 5 year of experiences as call center or customer service-related field.
• Possesses Single License is a must in role Unit Linked.
• Excellence Communication in Thai and English.
• Excellence Servicemind, customer service and positive thiniking.
• Able to work in shift / flexible time.

Experience:

No experience required

Skills:

Good Communication Skills, Customer Relationship Management (CRM), Finance, Thai

Job type:

Full-time

• รับสายโทรศัพท์และให้บริการลูกค้าผ่านทางช่องทางต่างๆ เช่น โทรศัพท์และแชท เพื่อให้บริการเกี่ยวกับการสมัครสินเชื่อ การชำระเงิน หรือการแก้ไขปัญหาต่างๆ.
• ช่วยเหลือลูกค้าในการตั้งค่าบัญชีผู้ใช้ในระบบเว็บไซต์และแอพลิเคชั่น.
• ให้คำแนะนำเกี่ยวกับการสมัครสินเชื่อหรือบัตรเครดิต พร้อมอธิบายขั้นตอนและเงื่อนไขต่างๆ.
• ให้ข้อมูลและช่วยเหลือลูกค้าในการตรวจสอบยอดค้างชำระ รวมทั้งแนะนำช่องทางการชำระเงิน.
• ช่วยเหลือในการชำระค่าบัตรเครดิต รวมถึงคำแนะนำเกี่ยวกับเงื่อนไขและกำหนดการชำระเงิน.
• รับฟังข้อร้องเรียนจากลูกค้าและหาทางแก้ไขปัญหาด้วยความรวดเร็วและมีประสิทธิภาพ.
• ให้คำแนะนำในการแก้ไขปัญหาหรือข้อข้องใจที่เกิดขึ้นจากการใช้งาน.
• วุฒิม.ปลายขึ้นไป ไม่จำกัดสาขาหรือคณะ.
• สื่อสารภาษาไทยได้ดี.
• มีประสบการณ์ในงาน Call Center หรือ Customer Service อย่างน้อย 6 เดือน.
• ทำงาน 5 วันต่อสัปดาห์ (หยุดเสาร์อาทิตย์ และวันหยุดนักขัตฤกษ์).
• เข้างานเวลา 9.00 - 18.00.
• สามารถเริ่มงานได้ในวันที่ 17 กุมภาพันธ์ 2568 หากสามารถเริ่มงานได้ตามวันที่ระบุจะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Service-Minded, English, Thai

Job type:

Full-time

• ดำเนินงานด้านการประสานงาน และการดูแลลูกค้า โดยให้ความสำคัญกับความต้องการของลูกค้า.
• มุ่งเน้นการสร้างประสบการณ์ของลูกค้าที่มีต่อผลิตภัณฑ์และบริการของเรานั้นยอดเยี่ยม.
• เตรียมความพร้อมอาคารอุปกรณ์และสถานที่อย่างเป็นระบบและมีประสิทธิภาพ.
• ทำความเข้าใจความต้องการของลูกค้า และแนะนำบริการที่สามารถตอบสนองความต้องการ.
• แนะนำโปรโมชั่นและสิทธิ์พิเศษต่าง ๆ ให้กับลูกค้า.
• ดูแลบัญชีของลูกค้าทั้งเดิมและใหม่ ให้ปลอดภัยและมีประสิทธิภาพมากที่สุด.
• เป็นตัวแทนแบรนด์ และแนะนำข้อมูลบริการสถานที่และอุปกรณ์ แก่ผู้สนใจ.
• ช่วยเหลือดูแลเอาใจใส่ ลูกค้าในฐานะ Touchpoint หนึ่งของแบรนด์.
• ประสานงานการดูแลความสะอาด เรียบร้อยของอาคารและสถานที่ รวมถึงพื้นที่แบ่งเช่าภายในโครงการอยู่เสมอ.
• ตรวจอาคารและพื้นที่แบ่งเช่าภายในโครงการอย่างละเอียด และตรงตามสภาพจริง พร้อมทั้งสามารถประเมินสถานการณ์และแก้ไขเองได้ตามนโยบาย.
• จัดทำตารางควบคุม และติดตาม การซ่อมอุปกรณ์/Asset ของทีม Front of House ที่ได้รับความเสียหายหรือขัดข้อง.
• ติดต่อประสานงานระหว่างทีมคู่ค้าและทีมงานในบริษัท เพื่อช่วยให้อาคารและสถานที่ภายใต้การดูแลของเป็นไปตามมาตรฐาน ทั้งแม่บ้าน ร.ป.ภ. และทีม Property Management.
• ประสานงาน ติดตาม และกำกับดูแลคุณภาพของบริการขนส่งโลจิสติกส์ให้เป็นไปตามวิธีการทำงานและมาตรฐาน.
• บันทึก และจัดทำเอกสารรายงาน.
• จัดทำเอกสาร แบบเบิก IWR และ แบบเบิก reimbursement ประจำเดือนนั้นๆ.
• จดมิเตอร์น้ำ ไฟ พื้นที่แบ่งเช่า และบริการขนส่งโลจิสติกส์.
• จัดเก็บเอกสารให้ครบถ้วนและถูกต้องตามมาตรฐาน.
• แจ้งเตือนวันหมดอายุของรหัส PIN.
• พัฒนา/ปรับปรุงกระบวนการทำงาน ตลอดจนเอกสารที่เกี่ยวข้องให้เป็นปัจจุบัน.
• มีใจรักงานบริการ.
• มีความเป็นมืออาชีพ คิดบวก กระตือรือร้น และแก้ไขปัญหาเฉพาะหน้าได้ดี.
• สามารถทำงานเป็นกะ (5 วัน / สัปดาห์).
• สามารถสื่อสารภาษาอังกฤษได้ทั้งการพูดและเขียน.
• สามารถใช้งานโปรแกรม Microsoft Office และ Internet.
• จบการศึกษาปริญญาตรีขึ้นไป ( ยินดีรับนักศึกษาจบใหม่ ).
• หากมีประสบการณ์ด้านการดูแลลูกค้า, การขาย จะพิจารณาเป็นพิเศษ.

Experience:

No experience required

Skills:

Customer Relationship Management (CRM), Positive Thinker, English, Thai

Job type:

Full-time

• Answer incoming calls, emails, and chats, and make outbound calls regarding products and services.
• Identify customer needs and ensure that inquiries are resolved or directed to the appropriate support team.
• Demonstrate a customer-focused attitude and take ownership of ensuring customer satisfaction.
• Provide high-quality professional customer service.
• Follow brand guidelines and processes for changes, if required.
• Thai nationality.
• Fluency in both Thai and English (CEFR B1 level) in reading, writing, and speaking.
• Bachelor s Degree in any related field.
• Fresh graduates are welcome to apply.
• Shift start times will vary between 9:00 AM and 12:00 PM.
• Work schedule: 5 days per week, with 2 days off per week.
• Base salary.
• KPI performance & attendance incentives.
• Medical insurance.
• 12 days of annual leave.
• Social security.
• Bhiraj Tower at Bitec (BTS Bang Na).
• 66 Tower (BTS Udom Suk).

Experience:

3 years required

Skills:

Compliance

Job type:

Full-time

• Providing a variety of services using entry to advanced level technical and support regarding operations, such quotes and billing, tracking and trace, service questions and related customer assistance.
• Reviewing, completing and processing various degrees of documents and databases regarding orders, shipments, requests, carriers, providers and related details.
• Providing basic to more advanced support in the interpretation and assistance to staff and management regarding quotes, requirements, policies, programs, and practices.
• Providing support researching issues and developing recommendations to resolve issues regarding fulfillment, planning, timing, status and confirmation.
• Assisting in the review and implementation of customer service policies, practices and programs to meet organizational, operations and management needs.
• Assisting to ensure compliance with applicable laws, rules and regulations; receives guidance and direction or escalates when required.
• Performs other duties as assigned.
• WHAT ARE WE LOOKING FOR? Graduation from a high school or secondary school, or equivalent education and experience is often accepted. Formal vocational or college degree might be preferred for higher level roles, but typically not required.
• Typically require less than three years of experience in ocean services or operational area, intermediate roles typically require at least three years of experience and more senior roles typically require at least five years of experience and at least two years of experience at the intermediate level.
• Basic to more advanced general knowledge of customer service principles and practices.
• Basic analytical skills and good service orientation.
• Communicating with co-workers to provide and receive direction.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Skills:

Work Well Under Pressure, Negotiation, English

Job type:

Full-time

• Building relationships with tenants to ensure they are satisfied with their living conditions and the services they receive.
• Acts as a point of contact for tenant service calls, requests and issues.
• Responsible for managing all tenant service aspects related to the quality of services given to tenant partners; monitor service standards, tenant complaints and reports.
• Maintaining the condition of the property by completing minor repairs or calling a contractor when necessary.
• Manage and negotiate all the terms of the tenant agreement, tenant application process and renewals with tenant partners in shopping center.
• Coordinating with other members of the property management team to ensure all tasks are completed in a timely manner.
• Ensure tenant satisfaction and quality by developing and maintaining effective relationships with tenant partners in order to determine individual needs, resolve issues and concerns.
• Communicating with tenants regarding lease terms, maintenance needs, and other relevant information.
• Ensures the provision of a safe and secure environment for all tenant partners.
• Identify issues and concerns and provide appropriate correspondence as required.
• Build and maintain effective relationships with internal department and tenant partners.
• Bachelor s degree or higher in Business Administration, Economics, Marketing or related fields.
• Minimum 2 years working experience in Tenant Service, Retail Service and Retail Sales from Commercial Retail industries.
• Experience working in Shopping Center/ Retail business is a must.
• Ability to work well under pressure and communicate effectively with a diverse tenant population in difficult situations.
• Strong communication, interpersonal and negotiation skills.
• Good command of both written and spoken English and computer literacy.

Experience:

5 years required

Skills:

Assembly, English

Job type:

Full-time

• Take ownership for Environmental, Health and Safety (EHS) issues on site for the company s undertaking.
• Lead and coordinate erection and assembly activities in accordance with time schedule and cost estimate.
• Coordinate erection/assembly activities in accordance with valid instructions, check lists, specifications and regulations.
• Reports technical investigations (non-conformance reports).
• Participate in order specific reviews for larger project.
• Reports or updates on product related faults and improvements and gives feedback to product line responsible.
• Supervision and co-ordination of consultants, contractors, and customer staff.
• Keep availability of all training courses and certificates e.g. LOTO, Electrical Safety at Work, H2S, Confined spaces, Hot work and First aid.
• Follow established safe work methods and ensure that the work is carried out in accordance with valid EHS regulations.
• Collaborate with team across the countries, third party and customer personnel in a respectful and professional manner, always act as an ambassador within Siemens Energy. Always collaborate and communicate with our internal customers and practice Siemens ownership culture and take responsibility for a task or a fault until it is addressed accordingly.
• What You Bring.
• Bachelor s degree or equivalent experience in mechanical engineering, Aerospace Engineering, Marine Engineering or any related field.
• Minimum 5 years working experience in gas turbine or related engineering field.
• Ability to handle pressure and have service mind.
• Communication and problem-solving skills.
• Good command of English both written & spoken skills and proficient in MS Office.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With ~100,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• Rewards/Benefits.
• Embark on Siemens Energy s Field Service Development Plan.
• Be a trusted advisor to both your Internal and External Stakeholders.
• Develop your technical and soft-skills working with cross-functional teams.
• Take on a higher level of technical and leadership responsibilities within local and regional teams.
• Numerous further training opportunities (technical, soft skills etc.) are available to you on the Siemens Energy Learning platform.
• Jobs & Careers: https://jobs.siemens-energy.com/jobs.

Experience:

2 years required

Skills:

Analytical Thinking, SQL, Excel, English

Job type:

Full-time

• Define key measures and set up appropriate monitoring to indicate service status.
• Review the service status across infrastructures to assess risk levels, address issues with relevant teams, and progress open actions.
• Analyze both client level and system level usage data and be able to provide insights and recommendations.
• Provide regular reports to key collaborators to communicate the current status and drive actions to a timely closure.
• Qualification Bachelor s degree in business, Technology, or Operations Management.
• Strong critical thinking and analytical thinking.
• Strong data analytical skill.
• Strong understanding of SQL.
• Strong administrative and organizational skills required, as is a focused attention to details.
• Strong working knowledge of Microsoft Excel (preferably to advanced level).
• Good background in data visualization concept and tools. Tableau knowledge and PowerBI is preferred.
• Good communication in English and strong social skills required.
• 2-3 years of experience working in a technical environment or with a technical organization.
• At LSEG, we consider on providing opportunities equally as priority, we strive to establish teams that are diverse and encourage coordinated working and sharing of ideas!
• At LSEG Bangkok, you can be your best self. Our open and inclusive culture and collaborative communities connect colleagues from across the world, and a host of skill development programmes support our people's personal and professional growth. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

Experience:

No experience required

Skills:

Good Communication Skills, Problem Solving, Work Well Under Pressure, English, Thai

Job type:

Full-time

• Provide exceptional customer service in presenting brand & product, and resolving client objections and concerns.
• Establish and maintain long-term customer relationships, by providing excellent after-sales support and/or technical services to new customer base and institutional accounts.
• Assist in day-to-day showroom operations and maintain accurate records on relevant metrics as assigned.
• Bachelor in any relate field.
• Pleasant personality and excellent communication skills.
• Well-groomed, with a good sense of refinement.
• Highly self-motivated and able to work on rotation including weekends.
• Piano-playing and/or appreciation for music & arts.
• Flat hierarchy with emphasis on open communication.
• Dynamic and supportive environment with focus on self-development.
• Competitive remuneration in line with performance and skill-set.

Skills:

English

Job type:

Full-time

• Inspect and maintain order within the project, ensuring that the contractors perform their duties according to the contract, regulations, and rules, and report on their performance.
• Maintain common property and the project's aesthetics to appear beautiful, promoting sales.
• Manage complaints by coordinating with relevant parties to achieve maximum customer satisfaction.
• Publicize various tasks to members and encourage members to comply with company rules and policies.
• Follow up on outstanding public service fees from members.
• Other assigned tasks.
• Working hours: 5 days on / 2 days off.
• Shift 1 >> 07:00 a.m. - 16:00 p.m.
• Shift 2 >> 13:00 p.m. - 22:00 p.m.
• Shift 3 >> 22:00 p.m.- 07:00 a.m.
• Bachelor's degree in Liberal Arts, Humanities or related field.
• At least 1-2 years of experience in service business such as hotel or shopping mall industry; If has experience in juristic person is a plus.
• Proficient in English communication.
• Proficient in using MS Office program.
• Able to work 24-hour shifts.

Skills:

Able to work as a shift, Service-Minded, Good Communication Skills, English

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Bachelor's degree in Liberal Arts, Humanities, English / New Graduates are welcome.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Able to work in shift time.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Good communication skill in English.
• Hours of operation: working 5 days/week.
• 00 a.m.- 20.00 p.m.
• 00 a.m.- 22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Interested person may send your resume or via APPLY NOW.

Experience:

No experience required

Skills:

Service-Minded, Good Communication Skills, Problem Solving, English

Job type:

Full-time

• ให้ข้อมูลข่าวสารเกี่ยวกับอาคารชุดที่รับผิดชอบกับลูกค้าและผู้มาติดต่อ.
• จัดหาบริการต่างๆ ตามคำขอของลูกค้า เช่น ให้คำแนะนำร้านค้าที่ใกล้ๆ หรือสถานที่ราชการที่ใกล้เคียง.
• รับแจ้งข้อร้องเรียนหรือข้อเสนอแนะของลูกค้าหรือผู้เข้ามาติดต่อและแก้ปัญหาเบื้องต้นให้กับลูกค้าหรือส่งเรื่องให้ผู้เกี่ยวข้องดำเนินการ.
• รับแจ้งซ่อมห้องชุดที่อยู่ในระยะเวลารับประกันของลูกค้าหลังโอนกรรมสิทธิ์แจ้งหน่วยงานที่รับผิดชอบ รวมถึงติดต่อลูกค้าและจัดตารางการเข้าดูหน้างานเพื่อระบุรูปแบบและลักษณะของงานซ่อม.
• วางแผน ควบคุม สนับสนุนและประสานงานตารางระหว่างผู้รับเหมาและลูกค้าที่ตรงกัน เพื่อให้ผู้รับเหมาเข้าดำเนินการซ่อมและติดตามให้ผู้รับเหมาเข้าซ่อมตามเวลาที่กำหนด.
• จัดทำรายงานความคืบหน้างานซ่อมและสรุปงานแจ้งซ่อมประจำสัปดาห์ ประจำเดือน รายไตรมาศและรายปีรายงานกับหัวหน้างานและ Developer เจ้าของโครงการ.
• ปริญญาตรี ทุกสาขาวิชา (ยินดีรับนักศึกษาจบใหม่).
• สามารถสื่อสารภาษาอังกฤษได้ คะแนน Toeic: 650 คะแนน ขึ้นไป.
• สามารถใช้ Microsoft Office (Word,Execl,Powerpoint) ได้อย่างดี.
• มีมนุษยสัมพันธ์ดี,มีใจรักในการบริการ.
• สามารถแก้ไขปัญหาเฉพาะได้.
• มีทักษะการสื่อสาร การเจรจาต่อรองที่ดี.
• สามารถทำงานภายใต้แรงกดดันได้และการเปลี่ยนแปลงได้ดี.

Experience:

1 year required

Skills:

Negotiation, Service-Minded, Customer Relationship Management (CRM), Good Communication Skills, English, Mandarin

Job type:

Full-time

• Coordinate with customers, staff, banks, and internal departments to prepare for transfer operations.
• Negotiate and promote ownership transfers with various banks.
• Plan ownership transfer operations to ensure accuracy, completeness, and adherence to schedules.
• Resolve issues and obstacles on the day of the ownership transfer.
• Maintain the transfer department's software system by inputting necessary data, such as appraisal values, title deed numbers, and house numbers.
• Prepare and verify documents required for transferring ownership of land, houses, and condominiums.
• Prepare and verify documents for transferring electricity and water utilities.
• Prepare documents required for project block evaluations with various banks.
• Collect and deliver ownership transfer document sets to customers and related departments within the specified timeframe.
• Handle customer notifications, including inspection appointments, transfer appointments, and contract cancellations.
• Prepare transfer kits and equipment for the legal department.
• Check the clearance of transfer document sets and record transfer registrations in the system.
• Process reimbursements for expenses related to the ownership transfer department.
• Perform other duties as assigned.
• Bachelor s degree in any field.
• Minimum of 1 year in experience in coordinating with the Land Department, banks, or related government agencies in the real estate industry.
• Proficient in English (TOEIC 600) or Chinese (HSK 3) (Preferable).
• Skilled in using Microsoft Office applications.
• Strong interpersonal skills and ability to build positive relationships.
• Excellent coordination and service-minded attitude.
• Ability to work effectively under high-pressure situations.

Skills:

Enthusiastic, English

Job type:

Full-time

• Create accurate customer volume forecasts, factoring in natural spikes and fluctuations based on historical data, market conditions, and cryptocurrency trends to reduce the impact of fluctuating volumes on frontline teams (e.g., CS, KYC, Operations) and related support functions (e.g., Operations Knowledge Management).
• Develop and implement strategies for capacity planning, ensuring adequate staffing for both expected and unexpected customer service needs.
• Create and adjust staffing models (headcount planning) to ensure optimal resource al ...
• Supervise the team members, ensuring effective scheduling of operations and customer support in all shifts.
• Utilize workforce management software to optimize scheduling, track attendance, and manage time-off requests during peak periods or unforeseen circumstances.
• Communicate workforce management strategies, forecast insights, performance reports, and workforce-related issues to operations and customer support management and employees.
• Work closely with the People Team and IT team to address attendance and other workforce-related issues, ensuring a cohesive operational environment.
• Bachelor s degree in any related field.
• At least 3 years of experience in workforce management within operations and customer support environment.
• Strong understanding of forecasting, capacity planning, and scheduling in a customer support setting.
• Excellent communication skills, with the ability to manage cross-functional teams and engage stakeholders at all levels.
• Ability to build strong partnerships and interact effectively with diverse individuals.
• Strong verbal and written communication skills in both Thai and English.
• Proficient in Microsoft Excel, Google Sheets, or workforce management tools; strong data visualization capabilities.
• Critical thinker with excellent attention to detail and listening skills.
• Capacity to manage multiple projects simultaneously.
• Proactive, enthusiastic, goal-oriented, and results-driven, with a focus on supporting operational projects delivered within timeline.
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Compliance, English

Job type:

Full-time

• Supervise the daily operation on RTR process, including IC, FA, costing, transaction, reconciliation, analysis and reporting, etc.
• Daily operational performance management and meet targets including Service Level Agreements with client;.
• Achieve client s Service Satisfaction at the level of client s management and also end-users;.
• Facilitate the operational Change Request (CR) process;.
• Build team succession and make it effectively;.
• Provide a holistic view of service delivery to the client;.
• Act as a clear escalation route to the client for service related issues and facilitate resolution of issues.
• Support Ad Hoc contractual projects for the client in line with the nominated project team;.
• Initiate and own continuous improvement projects within area of his/her responsibility;.
• Ensure compliance of the dedicated unit to Accenture policies and procedures applicable for the dedicated unit.
• Key Responsibility.
• Operation Excellence.
• Work with OE support team ;.
• Sound Operations management experience (including SLA management);.
• Basic contractual / change management knowledge;.
• Client interaction skill;.
• Problem Solving.
• Experience in managing unstructured problems.
• Problems within this role are typically service related for the client. Problems can occur on a daily basis and can range from small client requests through to large service issues.
• For contractual problems - working closely with SDL to ensure gaps are identified and closed with client agreement.
• Project Management.
• Attendance to meeting and reviews based on defined MOS system;.
• Support SDL achieve the cost control within budget;.
• People developer, build up team succession and keep the delivery continuously;.
• Client communication, build up the relation and expectation management;.
• Innovation at work, and focus on client value creation;.
• Take ownership.
• Facilitate on the hiring, development, coaching and performance management process of staff in dedicated unit.
• Fluent Thai, English skills including Oral and Business Writing.
• Familiar with F&A outsourcing operation,.
• Rich client facing experience, good at communication with client.
• High responsibility and dedication on work.