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Experience:

8 years required

Skills:

Finance, Accounting, SQL

Job type:

Full-time

• Partner with the Finance Collection and Chargeback teams to refine financial operations, ensuring smooth daily and month-end processes, and provide strategic guidance on new initiatives.
• Engage as a finance, collection and chargeback specialist in business discussions, influencing tech/process decisions, and advocating for finance user interests.
• Develop and test finance tech solutions that adapt to upstream changes, enhancing system functionality and user satisfaction.
• Address and reduce operational issues, continuously improving finance systems and processes, especially within Collection and Chargeback operations.
• Assess the effects of upstream changes on finance systems/reports and collaborate for smooth implementation.
• Facilitate communication to resolve software/tech problems and contribute to the setup and maintenance of financial systems.
• Expand Your Knowledge: Deepen your understanding of Collection and Chargeback within the travel domain.
• Over 8 years in finance systems and operations, with a focus on the collection and chargeback domain in the tech and e-commerce sectors.
• A track record as a techno functional expert in collection and chargeback systems, driving operational excellence and authoritative guidance.
• Strong experience in stakeholder management and the ability to sway decisions.
• A Bachelor's degree in Business Administration, Finance, Accounting, or a related field, along with a professional accounting qualification.
• Have decent understanding of risk and controls related to collection and chargeback process.
• Familiar with the top KPIs for collection and chargeback domains touching on finance systems as well as finance business side.
• Excellent stakeholder management with exceptional presentation skills.
• Capability to work alongside Product, Tech, and Finance teams on various projects and initiatives.
• Exceptional numerical, analytical, problem-solving, and change management skills, coupled with the ability to innovate and make critical judgements.
• Basic SQL proficiency.
• A keen eye for detail, self-motivation, and a mindset geared towards continuous improvement and learning.
• A high level of dependability, urgency, results-orientation, and strong business acumen.
• Experience working in products like Wallets, Payment gateways etc.
• Experience working in finance cross-functions (Finance operations, treasury, Procurement etc.).
• Familiar with local/US GAAP and knowledge & compliance in financial & accounting management.
• Experience in project management using various methodologies (e.g. Agile, SDLC).
• Experience working in data analytics.
• Experience working with Oracle fusion ERP or SAP.
• Experience with Robotic Process Automation (RPA) tool.
• LI-NS2.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

No experience required

Skills:

Sales, Property Management / Development, Finance, Thai, English

Job type:

Full-time

• Understand and professionally advise clients finding a property.
• Schedule property viewing to clients, negotiate best possible price and terms to reach an agreement.
• Build strong working relations with clients.
• Previous experience in the real estate industry is not required, having basic sales skills is advantage, full training will be given to the right candidate.
• Fluency in written and spoken Thai and good command in English is required.
• Strong communication and negotiation skills are essential.
• Looking for well organized individuals, with a sense of urgency and a drive to get things done.
• International work environment, in well established company.
• Exciting career in fast growing property market.
• Large and continuously growing property database enabling quick start for new agents.
• Constant flow of new client leads.
• International work environment, in well established company.
• Exciting career in fast growing property market.
• Unlimited earnings, comissions paid monthly based on individual performance.
• Apply by sending your up to date English language resume to [email protected].

Skills:

Automation, Finance, Legal, English

Job type:

Full-time

• Own from end-to-end projects, or a collection of projects / areas of business, in CEG (global coverage).
• Initiate, plan, and drive projects aiming at improving our mission-critical metrics: operational efficiency, service levels, quality, productivity, cost efficiency, and people engagement.
• Ensure CEG readiness to support Agoda's new business initiatives by working with other teams in CEG as well as different functions within Agoda (Product, Marketing, Str ...
• Identify problems and opportunities, based on data and by working with others, to improve critical operational metrics and propose project ideas/solutions.
• Design project plan and work with stakeholders to gain buy-in and commitment.
• Work closely with Product Management / Technology teams to design appropriate solutions, configure systems, support testing, rollout, analyze results, and ensure usage and impact of new customer-facing and agent-facing tools.
• Ensure constant communication and calibration between project teams and other stakeholders at regular intervals.
• Support large-scale communication for our geographically dispersed team to ensure broad understanding of the project rationale, progress, and impact.
• Drive, implement, and manage change in the organization.
• Ensure timely progress and achievement of project milestones and goals by coordinating different workstreams, identifying risks, troubleshooting, and proposing mitigation plans. Act at all times as the ultimate owner of the project.
• Analyze project outcome & impact, collect feedback, and drive continuous improvement.
• Work collaboratively with others, contribute as thought partners, and support others' projects, enabling others' success.
• Set your team's long-term vision, strategy, and short-term goals to drive maximize impact. Be accountable for your team's outcomes.
• Positively contribute to our team's culture: continuous improvement, deliver better together, and enable others' success.
• Build talent and capability in the team. Support team members' development through coaching and feedback.
• At least 8-10 years of experience in project management, strategy, operations, management consulting, and/or investment banking with extensive team management experience (preferably a team of people managers & individual contributors).
• Proven track record of developing and implementing plans to achieve business goals and objectives with clear and tangible metrics.
• Ability to analyze business challenges with a data-driven approach and communicate actionable recommendations to business leaders.
• Problem solving and structuring skills.
• Analytical and comfortable with numbers. Can define the analysis structure, interpret data, and think on your feet.
• Solid experience in project/stakeholder management, process improvement, planning, and performance management.
• Strong communication and presentation skills (English).
• Ability to work well with and influence stakeholders at all levels.
• Ability to adapt your working style to different situations.
• Ability to work in a fast-paced, dynamic, multicultural environment.
• A growth mindset and positive attitude.
• Eagerness to pitch new ideas, take initiatives, and look for opportunities for improvements.
• Intellectual curiosity.
• Comfortable working with uncertainty and experimentation in a high-velocity environment.
• Ability to work on technical projects with Product Management Team.
• Attention to detail and ability to ask the right questions to ensure speed and accuracy.
• Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint).
• Skills in SQL/Python/R/VBA.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Job type:

Full-time

• Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
• At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
• Four Seasons Hotel and Private Residences Bangkok are located along the Chao Phraya River, one of the world s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences. Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travelers.Reservation Agent.
• At Four Seasons we consider life and work to be richer when we truly connect with the
• people and the environment around us.
• Our family members are masters at their crafts - a gardener can become an artist, a manager a
• conductor, a chef an inventor. We look for Peoples who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.
• About Four Seasons Hotel and Private Residences Bangkok Chao Phraya
• Located along the Chao Phraya River, one of the world s most famous urban waterways, Four
• Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new
• riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as
• well as a 73storey tower with 366 private residences.
• Spanning 9 acres with lush courtyards, exceptional river views, and complemented with
• convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok
• Chao Phraya will offer an atmospheric urban resort experience for both international and regional
• travelers.
• About Four Seasons
• Founded in 1960, Four Seasons continues to define the future of luxury hospitality with
• extraordinary imagination, unwavering commitment to the highest standards of quality, and the
• most genuine and customized service. Currently operating 109 hotels and private residences in
• major city centers and resort destination in 43 countries, and with more than 60 projects in
• development, Four Seasons consistently ranks among the world s best hotels and most
• prestigious brands in reader polls, traveler reviews and industry awards.
• As the leader in branded residences since 1982, Four Seasons currently operate 38 residential
• properties around the world and 80% of the projects in our pipeline contain a residential
• component.
• Position: Reservation Agent
• The Four Seasons Hotel Bangkok at Chao Phraya River is looking for a Reservation Agent in charge of Reservations Agents sell the resort and provide information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.
• What You Will Bring
• Candidates with a passion for excellence, expertise in Guest Services are invited to apply for a career with Four Seasons.
• Candidates must have a firm knowledge of the area and be extremely organized and be able to multi task.
• Previous pre-opening experience is a plus
• Candidate should hold valid work authorization for Thailand.
• Join Our Team
• Join a team that is built on mutual respect, collaboration, creativity and a commitment to the highest quality of service. Four Seasons Hotel and Private Residences Bangkok Chao Phraya provides guests with a haven of serenity and luxury in a bustling city. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. We have been ranked in FORTUNE Magazine s 100 Best Companies to work for since 1998.
• What to expect: You will
• Be a champion of the Golden Rule: Do unto others as you would have them do unto you
• Be part of a cohesive team with opportunities to learn, grow and develop
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence.

Experience:

3 years required

Skills:

Negotiation, Excel, Fast Learner

Job type:

Full-time

• Recovers B2B overdue payments from partners via calls and emails.
• Negotiating repayment plans and encouraging partners to find alternative payment solutions.
• Meet the monthly assigned collection & outreach targets.
• Approach challenges in a passionate, innovative, and decisive manner.
• Possess excellent communication and negotiation skills, as well as an ability to work independently.
• Establish contact with hotel owners/ management personnel and negotiate effectively to collect the outstanding balance owed to Agoda.
• Collaborate closely with various stakeholders to verify payments and accurately record payments in the system.
• Taking initiative and capable devising innovative solutions to enhance collection rates.
• Contribute with effective ideas to automate manual processes and work with key stakeholders on implementing identified solutions.
• Assist operational activities within the team, including but not limited to preparation of reports, data submissions etc.
• What you'll Need to Succeed.
• 5-10 years of debt collection background. (Minimum 3 years experience).
• Proficient in Microsoft excel.
• Must be confident, proactive and take personal ownership.
• Skilled in negotiation.
• Organized and detailed oriented.
• Approach challenges in a passionate, innovative, determine and decisive manner.
• Ability to work efficiently & independently, and to adapt to a fast-paced working environment.
• Passionate and a fast learner in line with Agoda values.
• Ability to problem solve and meet deadlines.
• Bangkok#Kualalumpur#Manila#Hanoi#Makati#Lahore#Karachi#Delhi#Mumbai#Bucharest#luxembourg#taipei#jakarta#warsaw#debtcollector#Financial#CreditController
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Automation, Python, Ruby, English

Job type:

Full-time

• Design and development of automation toolsets to help drive efficiency in Agoda's IT infrastructure (bare metal deployment, software installation/patching, monitoring and remediation, etc.).
• Manage incidents and daily operational tasks on production and development environments, occasionally outside of business hours.
• Provide expert advice and guidance to other infrastructure team staff and software developers; can effectively mentor less experienced staff.
• Lead and manage implementation projects from end to end, working across multiple teams and departments.
• Conducts performance tuning and troubleshooting investigations, working across the entire organization.
• Coordinate datacenter operations tasks with remote DCOE staff (server/rack/row/cage provisioning, rolling replacements, power & temperature management, etc.).
• Develop, design and maintain Grafana dashboards to visualize data from various sources.
• Collaborate with data engineers and analysts to understand data requirements and translate them into effective visualizations.
• Configure and manage data sources, agents, and collectors to ensure accurate and timely data collection.
• Write and optimize queries to extract and transform data for visualization.
• Monitor and troubleshoot Grafana performance issues and implement improvements.
• Provide training and support to team members on using Grafana and interpreting dashboard data.
• At least 5 years of IT operations experience in LARGE heterogeneous environments.
• Competent in one or more common scripting/automation languages: Python (mandatory), Go (mandatory), ruby, JavaScript, bash, PowerShell, ansible-playbook.
• Expert in Grafana dashboard (monitoring and alerting) development and query languages (PromQL, SQL, JQL, Elasticsearch).
• Some experience in CI/CD, preferably form a DevOps background, gitlab (in dept is advantage).
• Excellent troubleshooting skills, deep dive analysis, capable to break down issues into testable hypotheses and develop tools to assist during troubleshooting. Can troubleshoot "full stack" issues.
• Able to work under pressure and deliver projects on time.
• Practical knowledge of Kubernetes or Docker or OpenStack operations and APIs.
• High sense of ownership. Actively looks for lingering problems and proactively fixes them.
• Good knowledge of networking architecture within complex e-commerce environments.
• Good English skills, strong analytical skills, eager to learn new things.
• Self-motivated, approachable and adaptable, with good communication skills (working language is English).
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.