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Skills:
Project Management, Analytical Thinking, Negotiation, English
Job type:
Full-time
Salary:
negotiable
- Oversee customer inquiries related to application usage, technical issues, and troubleshooting.
- Lead and train a team of customer service representatives and support specialists.
- Identify common customer pain points and collaborate with the development team for application enhancements.
- Develop and implement customer service policies to improve user experience.
- Ensure timely and effective resolution of customer concerns.
- Monitor team performance and provide feedback for improvement.
- Monitor KPIs (e.g., customer satisfaction scores, response times, and resolution rates) and report insights.
- Handle escalated issues and complex customer concerns efficiently.
- Bachelor s degree or Master s degree in S/E commerce, Business management, International Business, Marketing and Project Management.
- Minimum 5 years of hands-on experience in Retail operation or customer relationship management area.
- Minimum 3 years in e-commerce platform is a plus.
- Strong background or experiences in business planning, managing the business commercial deals.
- Strong entrepreneurial mindset.
- Proven critical and analytical thinking skill.
- Communication skill with excellent English proficiency.
- Negotiation and persuasion skill.
- Excellent organization skill.
- Impeccable presentation and interpersonal skill.
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- บริหารอัตรากำลังคน ให้สอดคล้องกับแผนธุรกิจและอัตราการเติบโต.
- ติดตามการสรรหาบุคลากร เพื่อให้ได้ผลลัพธ์ตามเป้าหมาย.
- วางแผน ควบคุมกระบวนการคัดเลือก เพื่อให้ได้บุคลากรที่มีคุณสมบัติเหมาะสมตามกรอบอัตตรากำลังคนที่ต้องการ.
- วิเคราะห์และวางแผนการดำเนินงานด้านการบริหารอัตรากำลัง ให้สอดคล้องกับการสรรหา และควบคุมอัตรากำลังตามแผนอัตรากำลังประจำปี.
- จัดทำแผนงานและงบประมาณด้านว่าจ้างประจำปี (Recruitment Plan and Budget).
- บริหารจัดการกระบวนการประเมินผลทดลองงาน.
- ดำเนินการร่วมกับผู้บริหารในการจัดทำใบกำหนดหน้าที่งานสำหรับตำแหน่งใหม่และปรับปรุงใบกำหนดหน้าที่งานของตำแหน่งเก่าที่ลักษณะงานเปลี่ยนแปลงไปจากเดิม.
- งานอื่นๆตามที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป บริหารทรัพยากรบุคคล รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้าน HR (Operation Manpower Management/Recruitment 5 ปี ขึ้นไป).
- มีทักษะ การเจรจาต่อรอง โน้มน้าว.
- มีทักษะ การให้คำปรึกษาแนะนำ.
- มีทักษะ การคิดและวางแผนเชิงกลยุทธ์.
- มีทักษะ การบริหารโครงการ.
- มีความรู้ การสรรหาและคัดเลือก.
- มีความรู้ ความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ ความรู้ด้านการพัฒนาองค์กร.
- มีความรู้ การวิเคราะห์ข้อมูลและจัดทำรายงาน.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
Job type:
Full-time
Salary:
negotiable
- บริหารและดูแลระบบการพัฒนาพนักงาน และวางแผนการเติบโตของพนักงานภายในหน่วยงาน.
- วางแผน ออกแบบ ระบบงานบริการ ตรวจสอบ และควบคุม ให้เป็นไปตามมาตรฐานที่กำหนด.
- บริหารทีมงานโดยการพัฒนา ให้คำแนะนำ/สอนงาน เพื่อให้ทีมงานสามารถทำงาน และให้บริการลูกค้าได้อย่างมีประสิทธิภาพตามมาตรฐาน ตลอดจนเพื่อให้บรรลุผลงานตามเป้าหมาย โดยลูกค้าได้รับความพึงพอใจในการบริการ.
- สำรวจความผูกพันของลูกค้า เพื่อประเมิน พัฒนา และปรับปรุงขั้นตอนการบริการ.
- รับข้อร้องเรียนในการแก้ไขปัญหาด้านการบริการลูกค้า เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดในการบริการ.
- งานอื่นๆ ที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาวิชาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้านการตรวจสอบคุณภาพ โดยรวม 5 ปี ขึ้นไป (โดยมีประสบการณ์ด้านการบริหารคน 3 ปีขึ้นไป).
- มีทักษะ การให้คำปรึกษาแนะนำ.
- มีทักษะ การฝึกอบรมและพัฒนา.
- มีทักษะ ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
- มีความรู้ ความเข้าใจในธุรกิจ และการพัฒนาองค์กร.
- มีทักษะ การสื่อสารอย่างมีประสิทธิภาพ.
- มีทักษะ การแก้ไขปัญหาและตัดสินใจ.
- มีทักษะ การจัดการองค์ความรู้.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
Skills:
Digital Marketing, Branding, Excel, English
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About Us Industry Operations Team at TikTok helps formulate industry strategy and identify growth opportunities.
- In order to deliver industry-specific solutions and methodologies across the APAC region. Nurture accounts through high touch client service and education on TikTok solutions, supporting brands in achieving their marketing and business objectives. Cross functional collaboration is a mainstay for the team in providing holistic solutions that cover product knowledge, vertical expertise and market level insights.
- Our team is looking for individuals possessing strong business acumen and the ability to provide consultative sales in a fast-paced environment. Responsibilities Being a Consultant to clients and internal stakeholders.
- We are in the business of solutions.
- these cover everything from product adoption, strategy and/or optimizations to help Top 10 clients link their marketing objectives to their business goals.
- Keeping up to date with product developments, market landscape, vertical movements and competitor activities to give clients, their agencies, and internal teams a holistic view of what next steps to take.
- Building Test & Learn plans in conjunction with the usage of Measurement solutions (BLS, CLS, Ad Effectiveness etc.) across full-funnel solutions.
- Driving and facilitating the adoption of Pixels, MMPs, TikTok Shop where applicable.
- Putting together narratives, workshops and business reviews etc. to educate and upskill clients in charting the way forward.
- Establish the value of TikTok as a part of a brand's media mix and communication strategy.
- Account Management, Campaign Management & Reporting.
- Manage and grow post-sale relationships with brands and their corresponding agency teams, taking a role in steering account growth and success.
- Sense check/challenge media plans and provide suggestions to set clients up for success.
- Take responsibility for campaign setup checks, performance monitoring and optimization suggestions for every client in the book of business.
- Own conversations around.
- Always On content and Performance objectives to support the Brand Partnerships team in revenue attainment.
- Gather, analyse and present data alongside insights and actionable next steps as part of post campaign reporting or account audits.
- Proritising tasks by urgency level and impact in alignment with Brand Partnerships Managers.
- Stakeholder Management & Revenue Impact.
- Building trusting relationships and robust communication with internal teams and external client & agency teams to ensure sustained growth of accounts.
- Understanding the scope of various cross functional teams and whom to approach for what purpose.
- Pushing through product adoption, programs and packages built around specific company or market level priorities.
- Having an equal stake in Account & Opportunity planning, and working together with the Brand Partnerships team to come up with innovative solutions and strategies.
- Tracking revenue attainment and impact of client activities on Book of Business, individually and as a team.
- Sharing client/market/vertical learnings and knowledge across Client Solutions Teams, and beyond where pertinent, through case studies or other ad hoc sharings.
- Experience in account management/client services roles in digital marketing, with a demonstrated knowledge of digital media platforms, advertising KPIs, and cross-vertical knowledge.
- Good understanding of digital media and marketing landscape; specialized vertical knowledge in 3C, Food or Tech industries a plus.
- Experience in an in-house marketing function, advertising agency or platform client solutions experience preferred.
- Experience managing branding and performance advertisers with complex and scaling challenges across multiple markets.
- Solid understanding of media metrics, their implications and corresponding studies.
- Proficient in Thinkcell/Excel, dashboarding or similar skillsets, detail oriented, analytical and a creative problem solver.
- Excellent English communication and presentation skills.
- Preferred Qualifications.
- Experience with CPAS/Shopping Ads/E-commerce marketing.
- Experience with 3rd party ad measurement verification partners (such as IAS, DV, MOAT).
- Experience with Mobile Measurement Partners and Pixel set up and troubleshooting.
- Experience building strategic programs aimed at driving education and product adoption.
- Experience diagnosing and solving technical problems with product and engineering teams.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Microsoft Office, Excel, SQL, English
Job type:
Full-time
Salary:
negotiable
- Structure, Analyze and Solve Problems: leverage data and collaboration to identify problems and opportunities in a structured manner, proposing project ideas and solutions to drive critical operational metrics.
- Own strategic projects: Take ownership of end-to-end projects, or areas of business in CEG (global coverage), collaborating closely with multiple stakeholders such as Customer Support Operations, Product Management, and other Project Management teams.
- Act as a Subject Matter Expert (SME): Become an SME in the respective business areas ...
- Drive continuous improvement: Oversee project progress, evaluate project outcomes, gather feedback, and drive continuous improvement efforts.
- Experience in project management, strategy, operations, management consulting, and/or investment banking.
- Proven track record in managing complex projects with multiple stakeholders.
- Highly analytical and proficient with numbers, capable of defining analysis structures, conquering complex calculation, and making data-driven decision.
- Excellent organization capabilities, and able to operate independently.
- Strong communication skills, both verbal and written, in English, with the ability to adjust your style to suit different perspectives and seniority levels.
- Comfortable working with uncertainty and experimentation in a high-velocity, dynamic, multicultural environment.
- Be a team player with a collaborative mindset.
- Professional experience in Microsoft Office tools (e.g. Excel, Word, and PowerPoint). Skills in SQL/Tableau will be useful.
- Equal Opportunity Employer.
- At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
- We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
- To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Skills:
Project Management, Meet Deadlines
Job type:
Full-time
Salary:
negotiable
- a mission we all believe in and aim towards achieving every day.
- To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact.
- for ourselves, our company, and the communities we serve.
- Join us. About the Team TikTok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, or perhaps be discovered! From designing scaled sales and service delivery programs to ensuring our customers have best-in-class tools and products at their fingertips, our SMB team combines operational expertise with a customer-centric mindset to help businesses achieve their marketing goals on TikTok, no matter how big or small.
- We're looking for a skilled leader to join as the Team Lead, SMB Account Management. This role will build, scale and oversee our SMB business in Thailand, which is responsible for accelerating the investment of new advertisers. This team will engage a diverse set of customers, focusing on driving revenue and product adoption.
- You will empower your team to test a variety of services (including TikTok's own eCommerce solution.
- Shop) to understand the effectiveness in addressing advertiser needs and to identify what programs to scale to drive ROI across SMB.
- Aim for the.
- Highest.
- Lead a team of Account Managers.
- Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;.
- Assume Ownership.
- Identify areas for process, product and tooling improvement to enable scalable solutions for our clients.
- You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;.
- Be Candid and.
- Clear.
- Set clear goals and expectations for your team.
- Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;.
- Have the Bigger Picture in Mind.
- Work collaboratively with the entire SMB team to support and enable the success of our sales teams.
- You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;.
- Be a Champion of Inclusion.
- You will help promote diversity within your team.
- You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;.
- Always Day 1.
- Take initiative, there is no task too big or too small.
- You will be able to lead by example with supporting your AM's on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.
- 5+ years of extensive experience in account management/client services roles in digital advertising.
- 2+ years of management experience, leading and inspiring sales team while driving measurable business outcomes.
- Knowledge of the advertising industry with a strong understanding of the digital advertising ecosystem in market.
- Proven track record of collaborating with cross-functional groups to produce meaningful results.
- Proactive attitude with excellent project management, organisational, and analytical skills.
- Strong attention to detail and a proven ability to balance multiple priorities and meet deadlines.
- Analytical skills and process management skills, high attention to detail and rigour, can-do attitude, and desire to learn.
- Experience in platform and scaled operations is considered a plus.
- In-depth knowledge of the Thailand AdTech market and its SMB lead initiatives.
- Have a passion for TikTok.
- TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- Requisition ID: 107352In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Job type:
Full-time
Salary:
negotiable
- a mission we aim towards achieving every day.
- To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never.
- Courage? Always. At TikTok, we create together and grow together.
- That's how we drive impact-for ourselves, our company, and the users we serve. Join us. About.
- Us Our team at TikTok helps to nurture and grow the market accounts by focusing on providing high touch point client service as well as education on TikTok products and solutions thereby supporting the clients achieve their goals for both performance and branding objectives. The team works closely with cross functional teams in providing the best solutions to the clients in terms of both product knowledge expertise as well as vertical insights.
- Ability to manage a high volume of clients both for 1-1 approach and at scaled approach.
- revenue acceleration as well as client performance for long-term sustainability.
- Develop and maintain a clear understanding of current account pipeline segments, priorities, and gaps.
- Nurture relationships with high-potential partners to explore collaborative engagement and growth opportunities.
- Able to Identify key engagement metrics and monitor across initiative life cycle with input.
- Coordinate with Xfn team, such as marketing team and TikTok shop account manager to streamline and support progression to drive growth and unlock opportunity.
- Lead engagement activities end-to-end, including developing project plans and timelines, coordinating deliverables from cross-functional partners, troubleshooting issues, etc.
- Report on initiative impact and develop recommendations for go-forward planning.
- Minimum Qualifications -Expert knowledge of social media, mobile apps, and digital and mobile marketing. -Knowledge of the self-serve platform, auction, and biddable form of digital advertising buying.
- Proven performance winning the support of key stakeholders. -Proven track record of reaching and exceeding sales goals. -Ability to perform well in a highly dynamic, rapidly changing environment.
- Preferred Qualifications -Creative, outside-the-box thinker and strategist. -Excellent communication and presentation skills.
- A team player and collaborator. -Passion for TikTok marketing, and up for the challenge of building something from the bottom up. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.
- Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
- We are passionate about this and hope you are too.
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Cold call / outreach to potential clients regarding the real estate.
- Follow up with other potential clients. (Acceptance rate).
- Make appointments with potential clients for viewing property.
- Conduct regular outreach to existing clients through calls, emails, and meetings to potential clients regarding the real estate.
- Develop and implement strategies for proactive client engagement and relationship building.
- Identify opportunities for upselling and cross-selling additional services or products based on client needs and goals.
- Collect and analyze client feedback to identify trends and areas for improvement.
- Maintain accurate records of client interactions, feedback, and engagement activities.
- Work closely with the Client Success Manager and other team members to align outreach efforts with overall client success strategies.
- At least Bachelor s degree in any fields.
- Excellent interpersonal, communication and organizing skills.
- Very good written and spoken English and Thai, Chinese is a big plus.
- High attention to detail, well organized, with a sense of urgency and a drive to get things done.
- Previous work experience in real estate, in hospitality, or in sales is advantageous.
- Available and flexible to work in an assigned shift.
- Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
- International work environment.
- Accident and health insurance on top of standard social security.
- Attractive opportunity for fresh graduates and young professionals with previous experience in hospitality, sales, customer service.
- What s great about this opportunity?.
- Join an exciting and fast-growing startup in a hot industry, led by experienced Thai-international co-founders.
- Be part of a great company culture with quick decision making, fast career paths and a chance to make a difference.
- Reinvent property rentals for millions of people across SEA with us!.
Job type:
Full-time
Salary:
negotiable
- Improve fix it right at the first-time activity for THI dealer.
- Issue Technical Service Information to dealer to support fix it right the first-time activity.
- IT/IS system development for Technical Service and Warranty group.
- Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
- Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
- Experience in OEM business in dealer operation / service field.
- Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
- Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
- Very good in analytical and problem-solving skill.
- Good understanding in THI dealer operation.
- Very good in communication skill for both THI and ENG.
- Positive mindset, service mind and can-do attitude.
- Can work up country.
- Only shortlisted candidate will be contacted for an interview"
- Find and search more jobs on Nissan Global Career Site
- For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?
- You will definitely get the right answers why you should join us through watching the video on Youtube.
- Bangkok Thailand
- Samut Prakan Thailand
Experience:
1 year required
Skills:
Research, Statistics, Market Research, English
Job type:
Full-time
Salary:
negotiable
- Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence.
- Accountable for analyses, charting and performing quality checks for analytic reports.
- Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs.
- Assisting in preparation of proposals and credential presentations.
- Ensuring timely and quality deliverables and services to clients.
- Providing administrative and operational support in research projects.
- Collaborating with the various internal teams for research projects.
- You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
- Qualifications University graduate in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines.
- Minimum 1 year of working experience in Market Research industry, however, fresh graduates are encouraged to apply.
- Excellent analytical, communication, and coordination skills.
- Proactive and strive for excellence and a good team player.
- Proficient in Microsoft Excel & PowerPoint.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Identify same location partners with proximity.
- Offer services to similar partners [landlords, concierge, in mall Department Store Boutique Managers and Head of Clienteling.
- Net working within local luxury field.
- Work on partnership strategy and yearly calendar to animate & generate traffic driver with relevant customer audience.
- Detect client Data Preferences: Data Analytics:Implement and monitor the behaviour in store tracker (BA Portal).
- Know your top 30 clients.
- Work and liaise closely with CRM teams to leverage on key analytics to build action plan.
- Initiate VIP Experience:Follow up on relevant moments to be address to VIP customers.
- Initiate events Active customer conversion by leveraging on in-store eventing for Hallmarks/New launches.
- Evaluate & Monitor Activations:Monitor and coach store team and each BA's on their clienteling KPI's.
- Weekly chat coaching per BA.
- Provide strategy and all assets to the store team to always increase the level of service in the store.
- Evaluate perfornace of each BA and In Store event initiatives taken and leep improving the model to better scale.
- You HaveAt least 5 years of experiences in luxury retails, customer service, or hospitality industries.
- Proven experience in a client-facing role within the luxury field.
- Proven ability to influence stakeholders across all levels.
- Strong leadership skills with the ability to coach and motivate a team.
- Exceptional communication skill delivering exceptional customer service and work with multiple stakeholders.
- Proficiency in CRM systems and ability to analyze data and draw actionable insights.
- Good English communication both written and speaking.
Skills:
Social media, Enthusiastic, Fast Learner, English
Job type:
Full-time
Salary:
negotiable
- Achieve & maximize both individual and team target across all platforms.
- Coach & lead sales associate team to achieve sales goals.
- Conduct regular store meetings to discuss performance, product & promotion knowledge and merchandising to convey information to manage team.
- Liaise between sales and management team.
- Use MS Office & social media platforms and technology to connect with customers and encourage sales.
- Strategy & ManagementAnalyze & review business performance as well as identify opportunities and improvement are with HQ quarterly.
- Regularly meet with HQ team to proactively discuss, develop and plan sales targets and strategies.
- Teach & encourage team in O+O and omnichannel selling.
- Drive, motivate, coach & create a positive working atmosphere within team.
- Manage & evaluate teams.
- Recruit & develop talents.
- Work with Retail Manager and Head Office to build a client-centric store culture.
- Client Service & ManagementCoordinate sales promotion activities.
- Develop & Analyze CRM plan and provide the team with direction on delivering exceptional service to customers both online and offline.
- Ensure sales teams offer a positive customer experience.
- Enhance customer experiences of both CXE & NPS.
- Are youEnthusiastic and empathic with strong leadership, interpersonal and communication skills.
- Agile, comfortable to adapt and a fast learner.
- Confident and determined to initiate and express ideas.
- Passionate about beauty and cosmetics.
- Digitally savvy with computer literacy, social media and data analysis skills.
- Equipped with O+O sense.
- Experienced in retail or in a department store industry preferred.
- Communicate & written fluently both in Thai and English is a MUST.
- Able to work on weekend.
- 90% working at department store.
Experience:
5 years required
Skills:
Microsoft Azure, English
Job type:
Full-time
Salary:
negotiable
- Driving business growth in Data & AI solutions.
- Leading technical workstreams or serving as technical project manager in delivery.
- Providing architectural oversight and code optimization for data/AI engineering teams.
- Mentoring junior team members and accelerating their professional development.
- Collaborating on proposals, conducting client workshops, and delivering hands-on demonstrations.
- Building lasting relationships that create value for our firm and clients.
- Upholding PwC's code of ethics and business conduct with unwavering integrity.
- Facilitating cross-functional collaboration to achieve project goals and deliver innovative solutions.
- About You.
- You're a forward-thinking technologist with the perfect blend of technical expertise and business acumen.
- You thrive in collaborative environments and possess the consultative mindset needed to translate complex technical concepts into business value for clients.
- You have excellent interpersonal and communication skills, which help you work effectively in team environments.
- 8-10 years of experience designing data platforms, engineering pipelines, data models, and governance frameworks.
- Proven pre-sales experience understanding requirements, designing solutions, creating proposals, and delivering compelling presentations and demonstrations.
- Minimum 5 years' experience with Databricks projects and deep understanding of Microsoft Azure Data Services/Microsoft Fabric.
- Expertise evaluating cloud application and data platform requirements to make strategic architectural recommendations.
- Skill designing and deploying scalable, highly available, fault-tolerant solutions.
- Experience leading architectural and engineering reviews of proposed solutions.
- Track record providing seasoned advice on application solutions including planning, architectural design, development, issue resolution, and rationalization.
- Certification in a major cloud service provider solution architecture.
- Completion of at least 5 full lifecycle Databricks projects on Microsoft Azure.
- Hands-on experience with PySpark or Spark languages.
- Proficiency in English and Thai preferred for effective communication with regional stakeholders.
- If you're a driven, innovative architect who combines technical excellence with business insight and thrives in a collaborative environment, we want to hear from you.
- Minimum years experience required.
- Add here AND change text color to black or remove bullet and section title if not applicable.
- Additional application instructions.
- Add here AND change text color to black or remove bullet and section title if not applicable.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- AWS Cloud Computing, Business Development, Business Development Strategy, Databricks Platform, Microsoft Azure, PySpark
- Optional Skills.
- Accepting Feedback, Accepting Feedback, Active Listening, Amazon Web Services (AWS), Architecture Frameworks, Business Process Modeling, Cloud Infrastructure, Cloud Infrastructure Architecture Design, Cloud Virtualization, Communication, Emotional Regulation, Empathy, Enterprise Architecture, Enterprise Integration, Firewall (Network Security), Inclusion, Intellectual Curiosity, IT Infrastructure, IT Operations, IT Troubleshooting, Microsoft Azure, Network Access Protocols, Network Cloud Computing Platforms, Network Design and Deployment, Network Infrastructure {+ 10 more}Desired Languages (If blank, desired languages not specified).
- Thai
- Travel Requirements.
- Available for Work Visa Sponsorship?.
- Government Clearance Required?.
- Job Posting End Date.
- August 30, 2025
Experience:
1 year required
Skills:
Research, Statistics, Market Research, English
Job type:
Full-time
Salary:
negotiable
- Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence.
- Accountable for analyses, charting and performing quality checks for analytic reports.
- Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs.
- Assisting in preparation of proposals and credential presentations.
- Ensuring timely and quality deliverables and services to clients.
- Providing administrative and operational support in research projects.
- Collaborating with the various internal teams for research projects.
- You will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
- Qualifications University graduate in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines.
- Minimum 1 year of working experience in Market Research industry, however, fresh graduates are encouraged to apply.
- Excellent analytical, communication, and coordination skills.
- Proactive and strive for excellence and a good team player.
- Proficient in Microsoft Excel & PowerPoint.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Additional Information
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Skills:
Business Development, Finance, English
Job type:
Full-time
Salary:
negotiable
- Customer First.
- Push Boundaries.
- Critical Thinking.
- Build for Scale.
- Less is More.
- Win as One.
- We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!.
- About Sales and Business Development .
- Sales and Business Development are a group of explorers, always looking for your next favorite adventure. We work with businesses on the ground to find new experiences for our users, negotiate exclusive deals and unleash our merchant partner s full potential through account management.
- What you ll do (Main Accountabilities).
- Portfolio: Develop and maintain a high-quality portfolio of Private Airport Transfer, Car Charter, Public Transportation, and Travel Essential Products for Klook s rapidly growing global customer base..
- Operational Support: Perform operational tasks to assist the Business Development (BD) team, including activities such as onboarding, content editing, and handling merchant inquiries, following established procedures..
- Sales Support: Assist sales team members in preparing proposals, presentations, and reports for merchants and senior management..
- Merchant engagement: Represent Klook as an ambassador and promote its services based on the specific needs of merchants..
- Coordination: Collaborate closely with various departments within the company, including marketing to maximize sales, supplier operations to enhance efficiency, customer service to drive satisfaction and repeat business, and finance to ensure accurate payments and minimize risk..
- Onboarding: Actively participate in partner and product onboarding processes and coordinate with BD managers, operations, content, editorial, and quality control teams..
- Process Optimization:Identify opportunities to enhance efficiency and optimize fundamental BD processes..
- What you ll need (Capabilities).
- Years of Experience: Minimum of 2-year s work experience in Business Development, Sales or Trade, or in a Revenue or Account management capacity.
- Industry Experience: Experiencing in Online Travel Agency (OTA), Merchant-Facing Technology, E-Commerce or FMCG with a background in business development & partner management would be an advantage.
- Language Proficiency: English Proficiency is a must for global cross functional collaboration.
- Communication: Effective communication skills to understand merchant requirements, gather product information, and manage client expectations. It involves being curious and using active listening to understand merchants..
- Organization: Strong organizational skills to manage merchant portfolios, track sales activities, and ensure timely follow-ups..
- Data skills: Comfortable working with spreadsheets and internal management systems. Has a natural curiosity of working with data and systems..
- What you ll get.
- An awesome team of international colleagues.
- A rare chance to build a global travel and leisure brand with a long runway of opportunities ahead.
- An environment that values and supports your growth.
- Ownership of projects with real impact.
- No boredom! Every day is a new exciting challenge.
- Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We re dedicated to creating a welcoming and supportive culture where everyone belongs.
Experience:
5 years required
Skills:
Finance, Enthusiastic, English
Job type:
Full-time
Salary:
negotiable
- Instill an uncompromising culture in which image comes first.
- Acts as role model / brand ambassador in terms of communication, behavior and grooming, whether with internal or external customers, thereby inspiring the teams to do the same.
- Partner proactively and closely with the Visual Merchandising, Style, Retail and Product teams to ensure that window and in-boutique displays consistently reflect the essence of the seasonal collection and that boutique environment is in optimum condit ...
- Nurture harmonious relationships with landlords, PR, Media and local public authority.
- Lead and develop team Foster a culture of excellence in the team and ensures that team members are engaged, motivated and performing their duties in accordance with Chanel vision and mission.
- Dedicate time to people development, with focus on Retail Management.
- Develop team members through identification of strengths and areas of improvement and through individual development plans.
- Work closely with HR on all talent topics, including retention and succession planning.
- Build and update divisional strategy Put together priorities (goals and ways to achieve them) for the year and the forthcoming 3 to 5 years in all key domains, and in line with global and regional strategies.
- Develop that strategy collectively, communicate the strategy clearly to all parties concerned and address related queries.
- Build a client-centric team Drive a client-centric culture to champion long term customer engagement.
- Ensure that the Retail Team pays adequate attention to all levels of clients, and engage them to the brand for the long term.
- Work proactively with the Marketing Team to analyze customer trends, visits, purchases and other behaviors.
- Set high standards in all aspects of customer service. Proactively partners with Training team to address short- comings in customer service identified through client surveys or other feedback.
- Consider all client feedback and sees that all customer service complaints and/or merchandise complaints are handled expeditiously and according to guidelines.
- Properly manage Merchandise & Inventory Work closely with the Product teams to ensure that each boutique is stocked with an appropriate depth and width of merchandise.
- Oversee the buying process including the OTB and provides guidance to the Product team to ensure a good balance between image and commercial needs.
- Encourage active participation from the retail teams during pre and post buy meetings, and mandates providing regular qualitative feedback on products to the Product Team.
- Manage KPIs Work with Retail Management to fulfill Service KPIs, devises strategies to bridge the service gaps, if any.
- With Retail and Marketing teams, drive sales on a daily / weekly / monthly basis for the team. Analyzes variance against sales targets and take appropriate actions.
- Recommend and enhance commission /incentive schemes to achieve short-term and long- term Service and Sales targets.
- Operations Management (with Retail Management) Ensure each boutique maximizes staff strength according to traffic demands and trading patterns.
- Ensure all operational procedures are followed. Partners with Finance Department to regularly review internal controls with regards to protection of company assets, and prevent losses.
- Fosters Close Partnerships Form close partnerships within the division (all direct reports and beyond) and with other divisions (Communications, HR, Finance, DC, IT and F&BP) to best execute and achieve business objectives.
- Develops Watch & Fine Jewelry (with W&FJ Manager) Integrate W&FJ within the division while respecting the specificities (Retail / Marketing / VM / Training) of the W&FJ product category.
- Increase WFJ sales and clients penetration in Fashion through clienteling and retail efforts driving Fashion client conversion.
- Ensure constant focus on the WFJ category in Thailand through leadership messages and support of the category in synergy with Fashion.
- You Are Energised By You are energised by the opportunity to drive and shape the future of our Fashion business in one of Asia (or) SEAA s most sophisticated luxury markets. Leadership and Impact: Further strengthen and develop retail infrastructure, operation and people.
- Visionary and Strategic: Innovate and exhibit traits of entrepreneurship, with the willingness to experiment and try new things.
- People leadership: As a trusted leader of a large organization, you will be energized by setting directions among all functions and executing them with excellence and precision. Your ability to connect different métiers , think analytically, be agile and drive collaboration will be pivotal in leading the fashion business. You will also be leading beyond Fashion as a member of the executive leadership committee, providing thought leadership and inspiring the broader organization. You will embrace opportunities to inspire, mentor and coach others within Fashion and beyond.
- Talent Development: Be a leader and coach, leading the retail operations with exceptional people skills and be a well-rounded team builder who is capable of managing a business through leveraging teams.
- What You Will Bring At least 10 to 15 years of retail management experience managing the operations of an international luxury brand.
- Exposure to buying and merchandising will be preferred, as would a brand centric approach.
- Experience and proven track record of leading a group of luxury brand retail stores in Thailand. Experience in luxury fashion sector will be an advantage.
- Future-oriented strategic vision and acumen, with the ability to communicate the company s vision and to obtain buy in from staff.
- Solid business and general management experience.
- Strong brand development and creative marketing skills.
- Results and bottom line oriented, with strong resource allocation skills.
- Enthusiastic, energetic, and ability to create an environment that demands high standards, yet also fosters a highly positive employee attitude.
- A progressive management style and develops people effectively.
- Openness to change, collaborate and a team player.
- Agility and adaptability to lead the Fashion team in a VUCA (Volatile, Uncertain, Chaotic, Ambiguous) business environment.
- Well-developed interpersonal skills in order to be able to work in people driven business.
- Fluency in English.
- What Chanel can offer you The opportunity to lead Chanel Fashion business in one of its most prominent markets, with a rich legacy in setting luxury retail standards, strong brand equity, and an inclusive platform for growth. You will be part of a collaborative culture, with the resources and support to drive your prospective. Chanel offers a unique opportunity where leaders are empowered to make an impact, and where we strive to be at our best.At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Skills:
Research, Project Management, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Study end to end process to improve client s operations.
- Support process team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
- Provide technical and analytical support for process improvement initiatives.
- Develop process analysis and re-engineering to improve efficiency, lower costs and improve product quality.
- Coordinate with various teams to analyze project results and performance.
- Identify and manage resources to deliver effective solutions.
- Day-to-day management at the fieldwork.
- Be the first contact point for clients.
- Prepare and document the related process flow and working papers within a timely manner.
- Self-review and review team member s work.
- Support Manager/ Senior Manager in providing research and necessary information or news about clients.
- Develop and maintain relationships with team and clients.
- Your role as a leader:At Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Consultant, Senior Consultant across our Firm are expected to:Actively seek out developmental opportunities for growth, act as strong brand ambassadors for the firm as well as share their knowledge and experience with others.
- Respect the needs of their colleagues and build up cooperative relationships.
- Understand the goals of our internal and external stakeholder to set personal priorities as well as align their teams work to achieve the objectives.
- Constantly challenge themselves, collaborate with others to deliver on tasks and take accountability for the results.
- Build productive relationships and communicate effectively in order to positively influence teams and other stakeholders.
- Offer insights based on a solid understanding of what makes Deloitte successful.
- Project integrity and confidence while motivating others through team collaboration as well as recognising individual strengths, differences, and contributions.
- Understand disruptive trends and promote potential opportunities for improvement.
- Experience as consultant or auditor for external or internal clients is preferred.
- Fields of experience must involve in project management, business process improvement, risk & compliance, and system development.
- Computer literacy: Excellent in MS Excel and PowerPoint.
- Good command of English both written and verbal.
- Strong in negotiation skill, good analytical and problem solving skill.
- Good interpersonal skills and able to work with others.
- Able to work in upcountry and travel occasionally.
- For male applicant, military service exemption is a must.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website. Requisition ID: 104826In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
1 year required
Skills:
Research, Statistics, Market Research, English
Job type:
Full-time
Salary:
negotiable
- Maintaining and building an accurate, complete, up-to-date understanding of the market with insightful data and intelligence.
- Accountable for analyses, charting and performing quality checks for analytic reports.
- Assisting in developing analytical solutions, consumer insight recommendation and developing questionnaires aligned with client goals and needs.
- Assisting in preparation of proposals and credential presentations.
- Ensuring timely and quality deliverables and services to clients.
- Providing administrative and operational support in research projects.
- Collaborating with the various internal teams for research projects.
- QualificationsYou will play an essential role in managing research projects from start to finish; supporting the Senior Manager on research design, analysis, reporting through to presenting findings to clients. We will arm you with the best in market research skills and capabilities, through on the job coaching and structured training. You will also be given access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients.
- University graduate in Marketing, Business, Economics, Social Sciences, Mathematics, Statistics or equivalent disciplines.
- Minimum 1 year of working experience in Market Research industry, however, fresh graduates are encouraged to apply.
- Excellent analytical, communication, and coordination skills.
- Proactive and strive for excellence and a good team player.
- Proficient in Microsoft Excel & PowerPoint.
- Good client service skills and able to communicate and write effectively in English and Thai.
- Additional InformationRemote-hybrid based role, must be physically located within Thailand and candidate must be a Country/Region Resident.
- Our Benefits.
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee-Assistance-Program (EAP).
- About NIQ.
- NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View&trade. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
- For more information, visit NIQ.com.
- Want to keep up with our latest updates?.
- Follow us on: LinkedIn | Instagram | Twitter | Facebook.
- Our commitment to Diversity, Equity, and Inclusion.
- NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion.
Skills:
Research, Industry trends
Job type:
Full-time
Salary:
negotiable
- You will help our clients solve their most critical information and technological challenges by providing oversight and directing project teams in research efforts and analytics to develop and deliver innovative technology-enabled solutions.
- You will oversee and provide directions to the project teams in undertaking IT assessments, critically examine alignment of technology elements against key business priorities, develop recommendations and advise on appropriate strategies, governance, architecture, and innovations to optimize the configuration of clients operations.
- You will work closely with mid- to senior-level stakeholders to provide status updates and progress reports on project deliverables. You will lead the delivery of workshops with the client, as well as provide subject matter expertise in addressing issues that may be raised during key presentations.
- You will be a trusted advisor to the senior IT leadership team or business sponsor and leverage your technical abilities to influence and shape key decisions and/or thought processes of the clients.
- You will set up, manage and track project economics in accordance to the approved pricing parameters.
- You will take responsibility for managing the project teams and will be accountable for all work products developed by the project teams.
- You will take responsibility for management of project teams and will mentor team members to help them in their career progression.
- You will be a trusted advisor to our clients and will work closely with them in shaping major IT transformation programmes and identify business opportunities ahead of the curve. You will drive the development of proposals, presentations and publications in response to market demands.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves every day to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:A good honors Degree, preferably at postgraduate level, in Information Technology, Business Information Systems, Business, Engineering, Mathematics or related disciplines.
- Manager will require a minimum of 10+ years of experience working in IT Implementation/ IT consulting, has led the project (as a Project Manager) and managed project resource and financials.
- The ideal candidate will bring a deep understanding of Telecommunications sector, including its technologies, business models, customer solutions, and industry trends.
- Experience in both advisory as well as implementation experience in the following areas:IT Strategy: IT strategy development, IT governance, IT operating model, enterprise architecture.
- IT Transformation: IT sourcing advisory, program and project management advisory.
- IT Operations: IT service management, IT shared service management.
- IT Optimization: IT cost reduction, IT Merger & Acquisition.
- Involved in overall SDLC - requirement gathering, design, test, deploy/release, data migration, project management.
- Preferably has experience related to Cloud Implementation (incl. Cloud Business Case, Cloud Design, Cloud Architecture, Cloud Operating Mode, Cloud Migration) using AWS, GCP, Azure / Cloud Certified Architect (AWS, GCP, Azure).
- Strong analytical skills, excellent oral and written communication skills in English & Thai, be self-motivated, and be able to work in stressful situations with changing priorities.
- Excellent problem-solving skills, ability to think out-of-the-box, work under pressure and tight project timelines.
- Drive, tenacity, client focused and results oriented.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- Willingness to work outside of office base.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI-KC Requisition ID: 107590In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
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