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Skills:
Product Owner, Project Management
Job type:
Full-time
Salary:
negotiable
- Provide governance and guidance to deliver world class network products and services in-line with industry standards, and internal process/procedures with an emphasis on risk-based approaches.
- Participates and provides governance to all elements from the delivery of technologies to service improvements through lifecycle management, vendor coordination, and operational support, documenting the risk profile along the way.
- Defines the Service Level Objectives (SLO) and Service Level Indicators (SLI) and de ...
- Acts as the driver for continuous improvement of NPS products and services.
- Responsibilities Works closely with product managers of NPS to define SLI/SLI.
- Works closely with the service owner of the network products and services to make sure we deliver to agreed SLO/CLI.
- Works closely with business partners and product managers to make sure the demands from business can be supported on time with quality following proper prioritization calls.
- Owns the service reports and service review meetings for network products and services, proactively tracks the critical metrics of network services and provides insight on improvement opportunities, leads/drives the Service Improvement Plan (SIP) in a systematic approach.
- Governs the process used by NPS and make sure the team is complaint to process, and introduces industry standard methodologies and continually improve those processes for a mature service delivery process.
- Join service owners in TRT and PIR with the target to drive for systematic improvement on how we handle incidents/problems.
- Provides oversight to the network ITSM process and results to proactively prevents service disruptions through analysis of changes adhering to ITSM principles and process.
- Proactively tracks and maintains a service risk catalog with continual updates provided to leadership, while working with business partners to clearly highlight the risk profile as it relates to business decisions.
- Tracks audit results and issues exposed in OpsRes and TechRes discussion and provide inputs to product manager, product owner, service owner to resolve the potential issues in a timely manner.
- Defines and manages the vendor operational performance indicators and holds vendors accountable through proper engagement and governance.
- Manages network vendor performance and drives for improvement systematically when there is trend.
- On top of the individual SM role, can lead a team of SMs to provide consistent governance globally.
- Qualification 10+ years working in global technology service based organization.
- Experience of working in a global 24/7 network or infrastructure service operations.
- ITIL Certification (ideally ITIL 4) with demonstrable application on large 24 x7 global organisation.
- Passionate in leading continuous improvement and has knowledge on continuous improvement methodologies.
- Demonstrated ability to influence and hold others accountable for service quality - more senior people in the organization and business partners.
- Not only can lead initiatives in own areas, can also help wider organization.
- Strong leadership and excellent problem-solving and analytical skills.
- Good communication and interpersonal skills.
- Project management expertise.
- Ability to work under stress and manage multiple priorities.
- Certifications (Preferred): Cisco Certified Network Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE).
- Certified Information Systems Security Professional (CISSP).
- ITIL Foundation Certification.
- This role is ideal for professionals passionate about technology leadership, network innovation, and delivering seamless connectivity in a dynamic environment. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it s used for, and how it s obtained, your rights and how to contact us as a data subject. If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Experience:
No experience required
Skills:
Digital Marketing, Market Research, Public Relations, English, Thai
Job type:
Full-time
Salary:
฿35,000 , negotiable
- Client service manager and team in providing support.
- Drafts basic public relations and social media materials, including news releases, posts, media alerts, fact sheets, and other materials as directed.
- Create and edit content for in-house or client brand(s) in multiple formats such as video, text, and graphics.
- Market research to support client's project and business.
- Carries out special and media event planning activities and arrangements as outlined by the supervisor.
- Assists with the development and updating of media lists and other databases, including client, marketing, prospect, and administrative databases. Other tasks include database creation, data entry, and update additions and corrections.
- Assists with the management of outside vendors to successfully complete outside work, including, but not limited to, the printing materials, renting of audio/visual equipment, photography, graphic arts services, or supplying needed products.
- Assists with administrative duties.
- Support the projects being carried out by the company and team.
- Attends weekly meetings with the team to update projects and participates in brainstorming sessions.
- Performs other activities as assigned by the executive or by team supervisor as part of project or task(s) collaboration.
- Background in Marketing, Communications, PR, and/or Digital media is plus.
- Solution-oriented.
- Proficient on the computer.
- Positive attitude, Reliable, & Flexible.
- Bilingual in English and Thai.
- Willing and open to learning.
Experience:
No experience required
Skills:
Energetic, Enthusiastic, Fast Learner, Good Communication Skills, Outgoing Personality, English, Thai
Job type:
Full-time
Salary:
฿20,000 - ฿35,000, negotiable, commission paid with salary
- Rent a Scooter Bangkok is Bangkok s number one motorcycle rental business, known for exceptional customer service and exceeding expectations. Our mission is to deliver the ultimate "wow" effect with every clients interaction through thoughtful touches like complimentary candies, refreshing towels, free gifts and exceptional customer service.
- With the best fleet of scooters, a prime location, and a team driven by trust, teamwork, and efficiency, we ensure every customer enjoys a seamless experience. If you r ...
- THAI NATIONALS ONLY !!!.
- www.rentascooterbangkok.com.
- www.motorcyclerentalbangkok.com.
- www.motorbikerentalsbangkok.com.
- www.rideinasia.com.
- Welcome Clients with a Big Smile: Provide a warm, friendly, and engaging welcome to all customers.
- Be Extremely Responsive & Reactive: Respond promptly to messages, emails, and inquiries, aiming to reply within one minute.
- Explain the Contract & Scooter Details: Clearly explain rental agreements, scooter specifics, and important driving tips for navigating Bangkok.
- Manage Payment & Deposits: Handle customer payments and deposits efficiently, ensuring follow-up and organization.
- Update Stock in Real-Time: Maintain accurate records of motorbike stock in our CRM system (Asana) in real-time.
- Follow Up on Payment & Rental Extensions: Ensure timely payment collection and follow up on any rental extensions.
- Manage Accounting for Scooters: Oversee scooter-related accounting and financial tasks.
- Prepare Weekly & Monthly Reports: Compile and prepare detailed reports on rentals, payments, and business performance.
- Collect Client Reviews: Request and track customer reviews after each rental to ensure satisfaction and continuous improvement.
- Stay Available for Assistance: Be available on the phone to assist clients with any issues related to the bikes during their rental period..
- Job Details:.
- Working Hours: Monday to Saturday, 9:30 AM to 6:00 PM.
- Salary: Between 20,000 and 35,000 THB per month, based on skills, experience, and mindset.
- Commission: Offered based on monthly revenue/gross margin.
- Location: 39/4 Soi Attha Kravi 1, Sukhumvit Soi 26, Central Bangkok.
- Probation Period: 3 months.
- Start Date: ASAP.
- Tools and Systems: You will use a CRM system called Asana to manage customer follow-ups and motorbike inventory. Communication with customers will primarily be handled through WhatsApp, with the corporate phone provided by us.
- Opportunities for Growth: Outstanding performance may lead to higher positions within the company, offering exciting opportunities for career advancement.
- Please send a mail directly to our Recruitment Department, with the subject Scooter Manager at the following email: [email protected] and [email protected].
Skills:
Microsoft Office
Job type:
Full-time
Salary:
negotiable
- จบการศึกษาระดับปริญญาตรีขึ้นไป.
- มีความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ในการบริหารงานขาย.
- มีทักษะในการบริหารความสัมพันธ์ลูกค้า.
- มีทักษะการเจรจาต่อรอง โน้มน้าว.
- มีทักษะการสื่อสารและประสานงาน.
- มีทักษะในการแก้ไขปัญหาและตัดสินใจ.
- มีทักษะในการคิดวิเคราะห์.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี..
- PTG Energy Public Company Limited.
- 90 CW Tower, Tower A, 33rd Floor, Ratchadaphisek Road,.
- www.ptgenergy.co.th.
Experience:
5 years required
Skills:
Quality Assurance, Business Development, Problem Solving, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- บริหารและดูแลระบบการพัฒนาพนักงาน และวางแผนการเติบโตของพนักงานภายในหน่วยงาน.
- วางแผน ออกแบบ ระบบงานบริการ ตรวจสอบ และควบคุม ให้เป็นไปตามมาตรฐานที่กำหนด.
- บริหารทีมงานโดยการพัฒนา ให้คำแนะนำ/สอนงาน เพื่อให้ทีมงานสามารถทำงาน และให้บริการลูกค้าได้อย่างมีประสิทธิภาพตามมาตรฐาน ตลอดจนเพื่อให้บรรลุผลงานตามเป้าหมาย โดยลูกค้าได้รับความพึงพอใจในการบริการ.
- สำรวจความผูกพันของลูกค้า เพื่อประเมิน พัฒนา และปรับปรุงขั้นตอนการบริการ.
- รับข้อร้องเรียนในการแก้ไขปัญหาด้านการบริการลูกค้า เพื่อให้ลูกค้าได้รับความพึงพอใจสูงสุดในการบริการ.
- งานอื่นๆ ที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป ในสาขาวิชาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้านการตรวจสอบคุณภาพ โดยรวม 5 ปี ขึ้นไป (โดยมีประสบการณ์ด้านการบริหารคน 3 ปีขึ้นไป).
- มีทักษะ การให้คำปรึกษาแนะนำ.
- มีทักษะ การฝึกอบรมและพัฒนา.
- มีทักษะ ด้านการออกแบบหลักสูตรฝึกอบรมและพัฒนา.
- มีความรู้ ความเข้าใจในธุรกิจ และการพัฒนาองค์กร.
- มีทักษะ การสื่อสารอย่างมีประสิทธิภาพ.
- มีทักษะ การแก้ไขปัญหาและตัดสินใจ.
- มีทักษะ การจัดการองค์ความรู้.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
Experience:
5 years required
Skills:
Microsoft Office, Negotiation, Human Resource Management, Human Resources Development
Job type:
Full-time
Salary:
negotiable
- บริหารอัตรากำลังคน ให้สอดคล้องกับแผนธุรกิจและอัตราการเติบโต.
- ติดตามการสรรหาบุคลากร เพื่อให้ได้ผลลัพธ์ตามเป้าหมาย.
- วางแผน ควบคุมกระบวนการคัดเลือก เพื่อให้ได้บุคลากรที่มีคุณสมบัติเหมาะสมตามกรอบอัตตรากำลังคนที่ต้องการ.
- วิเคราะห์และวางแผนการดำเนินงานด้านการบริหารอัตรากำลัง ให้สอดคล้องกับการสรรหา และควบคุมอัตรากำลังตามแผนอัตรากำลังประจำปี.
- จัดทำแผนงานและงบประมาณด้านว่าจ้างประจำปี (Recruitment Plan and Budget).
- บริหารจัดการกระบวนการประเมินผลทดลองงาน.
- ดำเนินการร่วมกับผู้บริหารในการจัดทำใบกำหนดหน้าที่งานสำหรับตำแหน่งใหม่และปรับปรุงใบกำหนดหน้าที่งานของตำแหน่งเก่าที่ลักษณะงานเปลี่ยนแปลงไปจากเดิม.
- งานอื่นๆตามที่ได้รับมอบหมาย.
- จบการศึกษาระดับปริญญาตรีขึ้นไป บริหารทรัพยากรบุคคล รัฐศาสตร์ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์การทำงานด้าน HR (Operation Manpower Management/Recruitment 5 ปี ขึ้นไป).
- มีทักษะ การเจรจาต่อรอง โน้มน้าว.
- มีทักษะ การให้คำปรึกษาแนะนำ.
- มีทักษะ การคิดและวางแผนเชิงกลยุทธ์.
- มีทักษะ การบริหารโครงการ.
- มีความรู้ การสรรหาและคัดเลือก.
- มีความรู้ ความรู้ด้านกระบวนการปฏิบัติงาน.
- มีความรู้ ความรู้ด้านการพัฒนาองค์กร.
- มีความรู้ การวิเคราะห์ข้อมูลและจัดทำรายงาน.
- สามารถใช้โปรแกรม Microsoft Office ได้ในระดับดี.
Job type:
Full-time
Salary:
negotiable
- บริหารสัญญาระหว่างผู้ซื้อกับบริษัทฯ ในเงื่อนไขการรับประกันว่าอยู่ในหรือนอกเงื่อนไขการรับประกัน.
- ติดตามปัญหาหน้างาน และงานอื่นๆ ตามที่ได้รับมอบหมาย.
- อัตรา: 1 ตำแหน่งเงินเดือน: N/A บาทสถานที่ปฏิบัติงาน: แขวงคลองตันเหนือ เขตวัฒนา จังหวัดกรุงเทพมหานคร จังหวัด: กรุงเทพมหานครเขต: คลองเตย, วัฒนาคุณสมบัติผู้สมัครงาน: 1. เพศชาย / หญิง อายุไม่เกิน 45 ปี
- วุฒิปริญญาตรี สาขาก่อสร้าง,โยธา,หรือสาขาอื่นๆ ที่เกี่ยวข้อง
- มีประสบการณ์ในสายงานก่อสร้างคอนโดมิเนียม, ที่พักอาศัย, ไม่น้อยกว่า 5 ปีขึ้นไป
- เคยมีประสบการณ์ในงานรับประกันผลงานหลังโอน การเก็บ Defect ให้ลูกค้า
- Major Development is a real estate development company focusing on luxury residential development. We are now looking for qualified and active candidates to join and strengthen our business in the following positions. สวัสดิการ:กองทุนสำรองเลี้ยงชีพ.
- ค่ารักษาพยาบาล.
- ประกันชีวิตและอุบัติเหตุ ค่ารักษาพยาบาลคนไข้ในและนอก.
- เงินสงเคราะห์กรณีเสียชีวิต.
- ตรวจสุขภาพประจำปี.
- วิธีการสมัครงาน:ส่ง Resume พร้อมรายละเอียดประวัติส่วนตัว และแนบรูปถ่าย สมัครผ่านทาง Email ตามที่ระบุไว้.
- ติดต่อ: Human Resources DepartmentMajor Development Public Company Limited
- 141 ซอยทองหล่อ 10 สุขุมวิท 55 แขวงคลองตันเหนือ เขตวัฒนา กรุงเทพมหานคร 10110
Experience:
1 year required
Skills:
Recruitment, Business Development, Research, Thai, English
Job type:
Full-time
Salary:
฿30,000 - ฿45,000, negotiable
- Desk researching - Perform desk research to understand clients' requests on a project and identify potential experts' profiles.
- Sourcing expert - Leverage Arches' vast network and diverse platforms (LinkedIn, recruitment platforms, etc.) to identify the most relevant experts for each project.
- Engaging experts - Contacting experts using different methods (phone, email, LinkedIn) to assess their relevant experience and knowledge before connecting them with our clients.
- Delivering expert - Facilitate interviews between clients and experts, ensuring a smooth and productive experience.
- WHAT MAKES YOU A GOOD FIT.
- Full professional proficiency in English with the ability to communicate effectively with a diverse range of experts from APAC.
- 0-3 years of professional experience in Recruitment, Business Development, Research, or any other related field.
- A growth mindset, demonstrating a continuous desire to learn and improve your skills.
- Strategic prioritization, allowing you to manage multiple projects and deadlines effectively.
- Attention to detail skills, all deliverables are professional and of the highest quality for our professional service clients.
- The ability to work independently and take ownership of your projects, demonstrating strong autonomy and accountability.
- Critical thinking skills, including problem-solving, business analysis, and research expertise.
- WHAT YOU ARE REQUIRED.
- During probation: Based in HCMC, Vietnam - This experience will equip you with the knowledge and skills to excel in your role and the time to bond with your team. We offer a relocation package to support your move.
- After probation: Hybrid between VN and your home country.
- Language Proficiency - Exceptional command of Thai, coupled with a high level of English proficiency.
- Arches is Asia's fastest-growing expert knowledge-sharing platform, connecting decision-makers worldwide with the nuanced expertise needed to navigate Asia's dynamic markets. We've facilitated over 300 client connections in 20+ countries with our vast network of 100,000+ vetted experts.
- Learn more about us: https://arches-global.com/.
- WHAT WE OFFER.
- Salary & Allowances.
- Compensation & Benefits.
- Competitive-based salary ranging from 25.000 THB to 45.000 THB with performance reviews every 6 months. For outstanding talents, we are open to discussing the base salary beyond the expected range.
- Monthly performance incentive: around 10.000 THB.
- Annual Bonus: 1-month gross salary.
- Paid Leave - 12 days of annual leave, plus enhanced paid leave for special life milestones and financial support from Arches.
- Insurance - Private medical insurance (including dental).
- Self-learning budget - Up to 35.000 THB per year.
- Relocation Support - Provision of flight to Vietnam, VISA & work permits, and accommodation.
- Career Growth.
- Rapid career advancement - Solve challenging problems for exciting startups and gain the skills and experience to propel you onto the global stage. Our rapid growth opens doors for swift promotions, putting you on a path to leadership.
- Build a high-caliber network - This role offers unparalleled exposure to industry leaders and decision-makers at top consulting and investment firms. You'll collaborate with and learn from the best, fostering valuable connections to propel your career forward.
- Engagement.
- We foster a thriving work environment with engaging team activities (quarterly dinners, company trips, social gatherings), snacks & drinks in the office, and support employee well-being through sports clubs (badminton, golf, football, etc. ).
- Flexible work arrangements.
- Arches is more than just a company; it's a movement to democratize expertise. We're building a future where knowledge is accessible to all, and you can be a driving force behind this transformation. Join our team of passionate professionals backed by visionary investors and make your mark on the global stage.
Job type:
Full-time
Salary:
negotiable
- Position Overview.
- Support our growing sales initiatives, streamline administrative processes, and ensure a higher level of customer service and operational efficiency.
- Relieve the current team from administrative burdens, allowing them to focus more on strategic sales activities and client engagement, thus enhancing overall productivity.
- Facilitate smoother coordination between lubes sales team, Territory Managers, and other department, ensuring seamless operations and improved internal communication.
- Data Management: Generate sales reports, maintain accurate data, and support analysis.
- Coordination: Assist the sales team with scheduling, travel arrangements, and sales material preparation.
- Inventory Management: Monitor souvenir stock levels and coordinate with lubes sale team.
- Marketing Support: Assist with campaign coordination and prepare marketing materials.
- Administrative Duties: Perform general office tasks, manage documentation.
- Education: Bachelor s degree in Business Administration, Marketing, or a related field.
- Experience: Minimum or 1-2 years of experience in sales administration or related role.
- Skills: - Proficiency in office administration, including managing schedules, and handling customer inquiries.
- Strong organization and multitasking abilities to manage various administrative tasks efficiently.
- Attention to Detail: Hight level of accuracy in handling data and documentation.
- Flexibility to adapt to changing priorities and handle a dynamic work environment.
- Strong focus on delivering hight-quality customer service and maintaining positive relationships.
Skills:
Procurement, Compliance, English
Job type:
Full-time
Salary:
negotiable
- Resolve IT incidents within the required time frame.
- Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
- LAN: Zyxel switches.
- Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
- Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
- Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
- Assist in filling out client vendor security assessment forms accurately and on time.
- Software Support and Account Administration.
- Administer Google Workspace and Microsoft Entra accounts.
- Support the setup of accounts for new users, including the Intune onboarding process.
- Manage the onboarding and offboarding of employees across systems.
- Assist in tracking internal SaaS usage.
- Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
- Technical Assets and Procurement.
- Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
- Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
- Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
- Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
- Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
- Endpoint Security and IT Compliance.
- Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
- Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
- Assist in developing and executing IT security incident response plans.
- Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
- Monitor and report on device backup and recovery processes.
- IT Projects and Process Improvement.
- Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
- Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
- Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
- Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
- Security Equipment.
- Add or remove employees from fingerprint scanning and door entry systems.
- Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
- Audits and Compliance.
- Participate in IT audits, ensuring compliance with company policies and security standards.
- Participate and implement in ISO certification and maintenance.
- Other Tasks.
- Identify areas for improvement and cost reduction while maintaining service and delivery standards.
- Prepare and update Process and Policy Documentation\.
- Provide training to internal users.
- Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
- Assist with administrative paperwork related to IT and admin processes.
- Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
- Participate in special projects as assigned by the VP of Operations.
- Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
- The Qualifications.
- Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
- Apple and Windows operating systems
- Basic networking (preferably Ubiquiti Unifi UDM and APs)
- Cloud services (e.g., Google Workspace, Microsoft Entra).
- Familiarity with Microsoft Intune and Apple Business Manager.
- Familiarity with Slack.
- Knowledge and experience in hardware and software troubleshooting.
- Strong problem-solving and communication skills.
- Previous experience in a technical support role.
- Service-oriented mindset.
- Detail-oriented and able to work independently, raising issues when necessary.
- Ability to prioritize tasks and work effectively under pressure.
- Willingness to learn, adapt, and work flexible hours.
- Familiarity with ticketing systems is a plus.
- English language proficiency is preferred.
- The Benefits.
- 10(15) days annual paid vacation.
- Health insurance.
- Life insurance.
- Provident Fund.
- Free Lunch every Wednesday.
- Learning Support.
- Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
- International work environment with over 20 different nationalities in the team.
- Working with a wide and interesting portfolio of clients in SEA and globally.
- Help with the international relocation, VISA and work permit process from start to finish.
- Opportunity to visit events and conferences.
- Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.
Skills:
Compliance, Finance, Financial Reporting
Job type:
Full-time
Salary:
negotiable
- Develop and implement strategies to enhance operational efficiency and compliance in finance organizations.
- Lead and manage the implementation of financial management reporting systems and selected work streams in CFO&EV service line.
- Understand organization s end-to-end financial process and identify opportunities to streamline and enhance financial reporting processes.
- Implement best practices for reporting automation and efficiency.
- Supervise a project team in all components of strategy and governance, operating model design and execution, and process excellence and integration.
- Collaborate with cross-functional teams to streamline financial processes and ensure alignment with organizational objectives.
- Assist clients throughout the full lifecycle of project implementation, integration and business process redesign, communication and training, etc.
- Maintain contact with client management, assume leadership role in pursuit teams, and participate in all aspects of the proposal development process.
- Bachelor s degree in Finance, Accounting, Business Administration, or a related field.
- Prior consulting experience and/or experience in Hospitality and Food industry is preferred.
- Between 3 to 7 years (Consultant), 7-10 years (Managers) of relevant work experience in any of the areas below:Finance transformation.
- Implementation of Consolidation or EPM system / tools such as Oracle, SAP, Workday, etc.
- Driving improvement initiatives in any of the following finance processes: Consolidation, Planning, Budgeting and Forecasting, Finance and Management Reporting.
- Proven track record in project delivery and change management.
- Strong understanding of end-to-end financial processes and reporting frameworks.
- Strong leadership and decision-making skills, with experience managing teams.
- Excellent analytical and problem-solving abilities.
- Excellent communication skills and proficiency in MS suite, particularly Powerpoint.
- Ability to manage collaboration skills to engage with diverse stakeholders.
- People management skills, with proven experience in leading teams, will be expected of Managers.
Job type:
Full-time
Salary:
negotiable
- Improve fix it right at the first-time activity for THI dealer.
- Issue Technical Service Information to dealer to support fix it right the first-time activity.
- IT/IS system development for Technical Service and Warranty group.
- Develop Vehicle Owner Manual, Service Manual, Warranty Information and Maintenance booklet and other related manual for domestic and export market.
- Qualifications Minimum bachelor's degree in ME, IE, Automotive or related engineering field.
- Experience in OEM business in dealer operation / service field.
- Experience in dealer Technical Support area, IS/IT System development, Manual development will be advantage.
- Strong Technical skill and be able to analyse the root cause of problem and take proper action to fix customer car.
- Very good in analytical and problem-solving skill.
- Good understanding in THI dealer operation.
- Very good in communication skill for both THI and ENG.
- Positive mindset, service mind and can-do attitude.
- Can work up country.
- Only shortlisted candidate will be contacted for an interview"
- Find and search more jobs on Nissan Global Career Site
- For more information about Nissan's products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.
- Why Nissan?
- You will definitely get the right answers why you should join us through watching the video on Youtube.
- Bangkok Thailand
- Samut Prakan Thailand
Skills:
Sales, Salesforce, Java
Job type:
Full-time
Salary:
negotiable
- Work alongside the wider team, lead the overall technology solution, planning and estimation for complex projects.
- Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology ...
- Act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales activities.
- Provide leadership and support for delivery teams and staff in local offices.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:8+ years CRM experience with a minimum of 4 years on the Salesforce core platform and Salesforce Marketing Cloud.
- At least 4 full life-cycle Salesforce implementation with strong expertise as well as certifications in the following modules: Sales Cloud, Service Cloud, Marketing Cloud, Community Cloud, Force.com, Apttus.
- Development and troubleshooting experience with Salesforce (Apex, Visualforce, Lightning, Java/C#/OOP, Javascript/JQuery, Angular, JS/Bootstrap, SQL/SOQL, Web Services) will be preferred.
- Lead technical design sessions with client s technical team/architects; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states.
- Strong understanding of Agile / Iterative delivery methodology.
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.).
- Understanding of systems architecture and ability to design scalable performance-driven solutions.
- Familiarity with platform authentication patterns (SAML, SSO, OAuth).
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies.
- Responsible for deliverable for project. Capacity plan for specific plan, managing the development team.
- Ensure utilization of staff is optimized by tracking individual team member forecast.
- Allocating resources and responsibilities across the team to deliver business results and develop team members.
- Responsible for supporting quality programs throughout the entire SDLC period.
- Experience with Wave Analytics, Lightening, Blue Kai, Eloqua, Exact Target or Marketo will be a bonus.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI_MH Requisition ID: 104113In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Skills:
Sales, Salesforce, Teamwork
Job type:
Full-time
Salary:
negotiable
- Manages our Salesforce program delivery ensuring that it meets the current and future needs of the business and generates value while maintaining operational excellence.
- Works across functions to deliver best practice solutions aligned with the Salesforce application and the increased adoption of automated solutions.
- Provides direction on the applicable components to be used - out-of-the box, configured, customised aligning to the business and organisational objectives.
- Provide insight into the Salesforce feature roadmap and recommends components aligning with the operational requirements.
- Hands-on responsibilities for maintaining and implementing customer integrations. Drive innovation and continuous improvement in design and delivery practices of our solutions, including Salesforce best practice in the implementation of client solutions.
- Manage the delivery teams to deliver full Salesforce lifecycle implementations, with a focus on the client success but awareness of other wider business and technology focused delivery considerations.
- Always be a go to person in providing solutions to clients and act as a role model for the team by always demonstrating the highest standards in business, digital led transformation.
- Conduct quality reviews of our implementation to ensure they meet our high standards.
- Lead end-to-end pre-sales project delivery activities.
- Provide leadership and support for delivery teams and across SEA region.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Tertiary qualification in a relevant technology, business, or marketing discipline. Strong background in selling and delivering Salesforce based projects, preferably with specific industry verticals (e.g. Financial Services, Technology, Media & Telecommunications, Public Sector, Health & Life Sciences, Manufacturing).
- Experience in designing and implementing Salesforce platform in an enterprise or consulting environment.
- 8 years overall project delivery experience, preferably with specific industry verticals. Understanding of Salesforce platform, apps, and ability to conceptualize and build industry solutions. Strong consulting and/or Salesforce technology implementation experience. Strong relationship building and communications skills.
- Experience designing and implementing technology-enabled business solutions in client-facing and team leadership roles (e.g. Programme lead, business transformation lead, solution architect, project manager). Experience defining, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
- Experience working in an Agile team preferably on an end-to-end solution delivery lifecycle.
- Ability to fostering strong relationships and operating rhythms with leaders inside and outside client and product team to implement effective user experiences.
- Willing to push beyond the current capabilities and find the best solution for the business and our customers. Drive, tenacity, client focused and results oriented.
- Proven demonstration of sound business acumen, teamwork and leadership qualities.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
- Willingness to work outside of office base and most of all .
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.
- LI_MH Requisition ID: 105581In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
3 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Supports the Boutique Management (Head of Boutique and Deputy Head of Boutique) in driving a client-centric culture within the boutique to champion client engagement so as to develop long lasting relationships with clients and to ensure that the Brand is perceived as the ultimate Service Destination.
- Gathers and shares the service achievements and success stories in order to celebrate, to inspire and to motivate the boutique teams to surpass the expectations of customers.
- Supports Boutique Management in sustaining Client Service Values as a mindset.
- Act as a champion for iCoco (Internal Client s Portfolio Tools) and encourage Fashion Advisor to leverage on the tools for clientele.
- As part of the Boutique team, participates in and supports day-to-day Operations as directed by Boutique Management.
- Luxury Fashion competition awareness: proactively seek out competitors information on Client Relationship or Experiences related activities, events, services and regularly reports to Boutique Management and Marketing team.
- Support Boutique Management to implement client strategy at boutique level Understands Customer Relation Management (CRM) strategy, client segmentation and objectives of marketing activities and tools, and translates them into boutique operational actions.
- Holds regular meetings with Marketing team to bridge Office and Boutique updates.
- Works closely with Marketing and Boutique teams to select customers based on Client activity / events objectives.
- Client Development Understands the clients and their behaviors in the Boutique and be able to address the issues in order to improve client s performance.
- Manage and act as a center to support team on building long term relationships with clients using a diverse range of tools and touch points like spontaneous gestures, in-boutique Client activities, exclusive services etc.
- Responsible for budget of Spontaneous gestures and Gifting management with priority base on key clients portfolio.
- Reviews at agreed intervals with Fashion Advisors on the progress of each client in Fashion Advisor s portfolio.
- Basic Customer Experience Management (CEM) Analysis Monthly tracking on Client strategy performance at the boutique and come up with key learning and solution for improvement.
- Follows-up on Key Performance Indicators to measure the effectiveness of campaign.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment both locally and internationally.
- Leading and delivering business impacts by your expert and support to both staff and clients.
- What you will bring At least 3 years experience in Customer Relation Management (CRM)/ Customer Experience Management (CEM).
- Experience in Luxury Fashion is a strong advantage.
- Proven track record of effective implementation of a client engagement strategy.
- Excellent communication in both Thai and English, able to adapt communication style to suit with different audiences.
- Deep interest in building client relationships with service-oriented mindset.
- Passion for luxury fashion, strive for excellence with constant drive for innovation and eye for details.
- Well groomed, with a pleasant and dynamic personality.
- Able to withstand retail working hours and work on weekends and public holidays.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Job type:
Full-time
Salary:
negotiable
- Existing Private Clients and Top Clients from Boutiques (Fashion and High Jewelry clients).
- Existing Haute Couture clients.
- High potential Private Clients and High Jewelry prospects (Top Elites, Elite who used to be Private Clients, and top TH clients in other country database).
- CLIENTS STRATEGY: Develop a personal relationship with Top Private Clients and in depth understanding of overall Private Clients and Top clients on their lifestyle, preference, and sales performance.
- Define how to engage and convey the Brand to Private Clients together with Merchandising & Marketing covering all touchpoints (Buys, Events, Gifts, Communication.).
- Work with Retail/Boutique Management to improve boutique service and Private Clients related operations (managing reservation, remote services.).
- To recruit and develop local Private Client base and programs in partnership with Global / Regional team, other CHANEL markets and by developing local partnership (landlords,.).
- To support WFJ development (Haute Horlogerie & Haute Joaillerie).
- Private Clients PROGRAM & PLANNING: Define yearly plan on private client mapping and journey (including event, activities, gifting, trips, client targeting, etc.) Event, Activities, and Trips: International events/trips: Fashion shows, HC shows, Image events, HJ events.
- Regional events/trips: Image events, HC presentation, and others.
- Local events/trips: Image events, collection event, other local CRM events..
- Identifying Local opportunities through ongoing monitoring of market activities and creating local Private Client experiences relevant to the brands values.
- Communicate and engage all stakeholders on the plan (boutique,.).
- Private Clients RELATIONSHIP BUILDING Accompany clients as Brand Ambassador for Local Private Clients events as well International Trips for Fashion, Watches and Fine Jewelry.
- Partner with Boutique and CEE in their targeting approach & in the development of their knowledge of Private Clients.
- LOCAL SUPPORT / COACHING Support boutique in the development of their Private Clients relationship through coaching (ex: Etiquette/Dinner experience), event/trip entertainment and advise on coaching individual approach (ex: Boutique gestures).
- Floor observation and feedback.
- You are energised by Collaborating with a dedicated team in a fast-paced retail environment.
- Providing expert advice and support to both staff and clients.
- Engaging in projects that challenge and expand your skills.
- What you will bring Excellent communication and interpersonal skills with the ability to build excellent relationships with all stakeholders (local, regional, global).
- An ability to interact proactively with management and staff at all levels of the organisation.
- Demonstrate and uphold company initiatives and values, including discretion and confidentiality.
- Ability to contribute towards the development and implementation of fashion marketing programs and initiatives to meet the needs of the organisation.
- Client service & High-End mindset, deep understanding of retail dynamics and environment.
- Deep knowledge & understanding of Thai luxury clients.
- Solid level of sophistication and culture on Art, Cuisine, Winery, .
- Mindful of grooming, social etiquette and at ease in mingling.
- Personal network and connections in affluent circles.
- Well-developed organisational and administrative skills, including strong attention to detail and the ability to prioritise and control own workload.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- Competitive compensation and benefits package.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Job type:
Full-time
Salary:
negotiable
- Define, implement, and monitor client engagement strategies and initiatives, in collaboration with boutique management, to retain and grow the client base.
- Work closely with the Boutique Team and Private Clients Manager to identify clients with the potential to groom into top clients and define their engagement journey.
- Analyse and act upon client insights to develop and adjust our clienteling plan, with buy-in from key stakeholders at boutique and office level.
- Support and nurture meaningful client relationships to achieve a deeper understanding and connection to Chanel.
- Be responsible for the client engagement budget and be proactive in proposing cost-efficient alternatives, whilst maintaining key objectives and brand gesture.
- Manage and develop the Boutique Client Engagement team through training and collaboration with HR and promote a talent pipeline.
- Foster client knowledge and clienteling habits in each boutique, as well as strengthen the connection between the boutiques and office.
- You are energised by Collaborating cross-functionally in a fast-paced retail environment.
- Navigating complexity and various stakeholders in a dynamic environment.
- Engaging in projects that challenge and expand your skills.
- Developing a client-focused and high-performing team.
- What you will bring Comfortable being client-facing, with the ability to hold engaging and meaningful conversations, as well as being culturally aware and having worldly knowledge.
- Experienced in building authentic relationships built on trust with both clients and internal and external stakeholders.
- Client orientated, with a passion to deliver exceptional experiences and services to our clients.
- A team player with a collaborative style of working and high level of empathy.
- Strong analytical skills and a strategic thinker.
- Experienced in managing a team.
- Background in luxury retail is preferred.
- What Chanel can offer you The opportunity to work with one of the world's most iconic luxury brands, renowned for its heritage and innovation.
- Ongoing training and development to enhance your skills and knowledge.
- A supportive team environment where your contributions are valued.
- At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
Skills:
SAP FICO, Finance, Accounting, English
Job type:
Full-time
Salary:
negotiable
- Engage clients in workshops and interviews to analyze process and reporting requirements.
- Advise clients on industry/ cross-industry leading practices. Advise clients on SAP recommended processes and functions.
- Design target state SAP solutions for clients. Influence clients thinking in adopting leading/ standard practices while developing target state.
- Analyze application landscape to design interfaces to SAP solution.
- Perform SAP configuration and tests. Develop specifications for development of forms/ reports/ interfaces.
- Lead the consultant and client teams through the implementation cycle including planning and execution of testing, migration and cutover.
- Support change management execution by developing training material, delivering training and supporting users post cutover.
- Develop relationships with internal and external stakeholders.
- Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
- Collaborate effectively to build productive relationships and networks.
- Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
- Align your team to key objectives as well as set clear priorities and direction.
- Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
- Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
- Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
- Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
- Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
- Requirements:Bachelor or Master s degree in Finance and Accounting, Information Technology, Business Admistrative or relevant field, supported by relevant experience.
- Minimum of 10+ years of post-qualification experience working with SAP FICO by completed at least 8 end to end full life cycle of SAP FICO implementations.
- Working experience in Consulting firms is most preferred.
- Experience with S4/Hana is a big plus.
- Deep and wide experience in SAP led transformation programs in diverse industries.
- Broad understanding and appreciation of emerging business and technology paradigms.
- Demonstrated ability to engage client stakeholders on a range of issues.
- A self-motivated individual with ability to chart his/ her route to success.
- Ability to provide situational leadership to engagement teams, and coaching/ mentorship to team members.
- Value driven, inclusive individual committed to client service excellence.
- Willingness to work outside of office base and most of all.
- An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignments.
- Good command of English communication.
- Due to volume of applications, we regret that only shortlisted candidates will be notified.
- Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.Requisition ID: 103845In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
5 years required
Skills:
English
Job type:
Full-time
Salary:
negotiable
- Identify same location partners with proximity.
- Offer services to similar partners [landlords, concierge, in mall Department Store Boutique Managers and Head of Clienteling.
- Net working within local luxury field.
- Work on partnership strategy and yearly calendar to animate & generate traffic driver with relevant customer audience.
- Detect client Data Preferences: Data Analytics:Implement and monitor the behaviour in store tracker (BA Portal).
- Know your top 30 clients.
- Work and liaise closely with CRM teams to leverage on key analytics to build action plan.
- Initiate VIP Experience:Follow up on relevant moments to be address to VIP customers.
- Initiate events Active customer conversion by leveraging on in-store eventing for Hallmarks/New launches.
- Evaluate & Monitor Activations:Monitor and coach store team and each BA's on their clienteling KPI's.
- Weekly chat coaching per BA.
- Provide strategy and all assets to the store team to always increase the level of service in the store.
- Evaluate perfornace of each BA and In Store event initiatives taken and leep improving the model to better scale.
- You HaveAt least 5 years of experiences in luxury retails, customer service, or hospitality industries.
- Proven experience in a client-facing role within the luxury field.
- Proven ability to influence stakeholders across all levels.
- Strong leadership skills with the ability to coach and motivate a team.
- Exceptional communication skill delivering exceptional customer service and work with multiple stakeholders.
- Proficiency in CRM systems and ability to analyze data and draw actionable insights.
- Good English communication both written and speaking.
Experience:
5 years required
Skills:
Contracts, Compliance, Project Management, English
Job type:
Full-time
Salary:
negotiable
- Oversee and coordinate the maintenance and operation of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems within the portfolio of buildings.
- Manage maintenance contracts and monitor contractor performance to ensure compliance with service level agreements.
- Provide technical support to the maintenance and operations teams, ensuring that all ...
- Monitor and optimize the performance of critical infrastructure systems, ensuring that they operate at peak efficiency and reliability.
- Develop and implement maintenance programs and procedures to ensure that critical infrastructure systems are maintained in accordance with best practice standards.
- Prepare and maintain accurate records of all maintenance and engineering work, including maintenance schedules, work orders, and engineering drawings.
- Develop and maintain relationships with key stakeholders, including Facilities Managers, the Client's staff and representatives, contractors, and suppliers.
- Participate in emergency call-out roster providing cover for weekend and team member absences, as required.
- Volunteer ideas/initiatives that contribute to the service levels and delivery.
- Undertake other tasks, as required by the Client, in accordance with experience and competencies.
- Bachelor's degree in Mechanical/Electrical Engineering or related field.
- Minimum of 5 years of experience in critical environment or data centre operations and maintenance.
- Experience in managing maintenance contracts and monitoring contractor performance.
- Strong technical knowledge of critical infrastructure systems, including but not limited to HV and LV distribution systems, associated plant/equipment, HVAC mechanical cooling/heating systems, fire protection and suppression systems, and electrical and mechanical systems.
- Excellent problem-solving skills, with the ability to identify, diagnose and solve technical issues.
- Excellent English & Thai communication skills, with the ability to communicate technical information to non-technical stakeholders.
- Strong project management skills, with the ability to manage multiple projects simultaneously.
- Knowledge of safety and environmental regulations and standards.
- Ability to work under pressure and in a fast-paced environment.
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