1 - 3 of 3 job positions
for keyword call center representative
Upload your resume Our AI will read it and recommend you best jobs
Skills:
CSS, Customer Relationship Management (CRM)
Job type:
Full-time
Salary:
negotiable
- รับแจ้งปัญหาผ่านทางโทรศัพท์ อีเมล CRM และแบบฟอร์มอิเล็กทรอนิกส์ (E-form).
- บันทึกข้อมูลเคสลงในระบบต่าง ๆ อย่างถูกต้อง เช่น CSS, Acumatica หรือระบบของพาร์ทเนอร์.
- สื่อสารกับลูกค้าอย่างชัดเจนเกี่ยวกับรายละเอียดของปัญหาและขั้นตอนถัดไป.
- ประสานงานกับช่างเทคนิคสำหรับงานบริการ Onsite รวมถึงประสานงานกับบริการของพาร์ทเนอร์ต่าง ๆ (เช่น Epson, ไปรษณีย์ไทย, LH Bank).
- มอบหมายและจัดส่งงานให้กับทีมบริการที่เกี่ยวข้องอย่างถูกต้อง.
- วุฒิการศึกษาระดับ ปริญญาตรี ในสาขาคอมพิวเตอร์ เทคโนโลยีสารสนเทศ หรือสาขาที่เกี่ยวข้อง.
- มีประสบการณ์ด้าน Help Desk/ Customer Support/ Call Center อย่างน้อย 2 ปี.
- มีความสามารถในการสื่อสารที่ดี ทั้งการพูดและการเขียน.
- มีทักษะการใช้คอมพิวเตอร์ และสามารถเรียนรู้ระบบใหม่ได้อย่างรวดเร็ว.
- เข้าใจขั้นตอนการส่งงาน (dispatch) และการประสานงานกับทีมบริการ/ช่างเทคนิค.
- มีใจรักงานบริการ (Service Mind).
- สามารถแก้ไขปัญหาเฉพาะหน้าได้ดี และทำงานเป็นทีมได้.
- สามารถทำงานเป็นกะ หรือทำงานนอกเวลาได้ (หากงานจำเป็น).
3 days ago
Experience:
1 year required
Skills:
Data Analysis, Social media, Recruitment, Biology, English, Thai
Job type:
Full-time
Salary:
negotiable
- LEARN Corporation is Thailand's leader in lifelong-learning EdTech. Guided by our conviction that "learning opportunities can improve one's quality of life," we harness technology to design engaging, age-inclusive learning experiences that help people develop new skills, achieve ambitious goals, and pass on good things to others advancing Thai society together. Our dream is to serve as a private "ministry of education," upgrading education nationwide and preparing every learner for the future.
- OnDemand Education, a cornerstone of LEARN ecosystem, is more than a tutoring servic ...
- Join us and help the next generation turn ambition into achievement.
- What You'll Drive.
- Inform the product and promotion detail to the customers by Call-center system.
- Manage the sale by using online shop.
- Coordinate with the stock teams.
- Monitor any problem in which related to the online shop.
- Promote the promotion and product by Outbound call.
- Inform the information via social media (Facebook, Line@, website).
- Handle reservation code and follow up Expired Code for the customers.
- Handle task as assigned.
- What You'll Bring.
- Bachelor's Degree in Business Administration, marketing, Management or related.
- At least 1 years of working experience in Call-center field.
- Experience in call-center or sale would be highly advantageous.
- The Company may use AI-assisted tools to support data analysis at certain stages of the recruitment process. The Human Resources team oversees the entire process and retains final decision-making authority to ensure an accurate and comprehensive assessment.
- Applicant data will not be used to train AI models and will only be accessible to authorized HR personnel and the relevant hiring managers or supervisors.
- By submitting your application for this position through the recruitment system, you acknowledge that you have read and understood this notice.
3 days ago
Experience:
1 year required
Skills:
English, Thai
Job type:
Full-time
Salary:
negotiable
- Verification Specialist.
- is responsible for ensuring an effective, accurate and comprehensive employment background screening process and result. This position will report directly to Production Manager.
- Conduct screening verification of information through comprehensive online media resources, emailing resources and databases.
- Phone conversations with university and company representatives.
- Phone interviews with references.
- Interviewing resources on pretext to gather deeper information.
- Analysis of information obtained.
- Depth of media search analysis.
- Writing comprehensive reports.
- High level of integrity.
- Thai Nationality.
- Minimum Diploma degree.
- Some work experience in a related field or as a call center operator or in HR especially as Recruiter but fresh graduates welcome to apply.
- Strong analytical skills and attention to detail.
- Persuasive communication skills.
- Deadline-oriented.
- Proficient in written and spoken English.
- Willing to be based in Bangkok (Sukhumvit, Wattana).
- Must be able to multitask.
- Able to be flexible on job scope evolution.
- If you meet these requirements and if you are looking for a new, exciting opportunity within a successful, growing company, then this role is for you!.
- Integrity Thailand is an equal opportunity employer.
- Integrity Thailand is a foreign investment company that has operated in Thailand since 2014. The company is an affiliate of Integrity Asia which also has offices in Indonesia and Malaysia.
- Our business is to provide services related to the prevention, detection and investigation of fraud (.
- www.integrity-asia.com).
- As a rapidly expanding company with a unique business, Integrity Thailand is looking for self-motivated and results-oriented individuals with strong qualifications who loves to face challenges to grow and succeed.
3 days ago
Send me latest jobs forcall center representative
Call Center Representative - General Job Description and duties.
Overview:A Call Center Representative is a customer service professional who provides assistance to customers over the phone. They are responsible for answering customer inquiries, resolving customer complaints, and providing general information about products and services. They must be able to handle customer inquiries in a professional and courteous manner.
Common Responsibilities:
Respond to customer inquiries:
Respond to customer inquiries in a timely and professional manner.
Resolve customer complaints:
Resolve customer complaints in a timely and professional manner.
Provide general information:
Provide general information about products and services.
Maintain customer records:
Maintain customer records and update customer information as needed.
Follow up with customers:
Follow up with customers to ensure their satisfaction.
- 1