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Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Provide information of card promotion.
• Perform a member card and gift voucher.
• Working 5 days/week.
• Able to work in shift time (divided into 3 shifts).
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

Skills:

English

Job type:

Full-time

• Execute overall plan for acquiring new potential partners as well as maintaining positive relationships with existing partners to draw tourist traffic.
• Drive tourist traffic with tourism industry partners both online and offline such as Hotels & TAT & OTA & Local Airlines & Private Jet, travel agents, hospitals and telecommunication etc.,.
• Participate in the trade shows/ roadshows.
• Work closely with related team to identify opportunities for business growth, and area for improvement to drive the increase in tourist numbers as well as average spending per tourist.
• Perform other tasked as assigned.
• Graduate Bachelor Degree from Tourist / Hotel degrees or related fields.
• Minimum 5 years in tourism industry.
• Have a good network in travel industry ie. Hotel, ATTA, TAT, Airlines, Hospital, Telecommunication partners etc.
• Excellent skill in communication, influencing others, decision making and taking initiative.
• Good command in English.
• Chinese speaking would be a plus.
• Possess can-do attitude, proactive and hands-on characters.

Skills:

Japanese, Arabic

Job type:

Full-time

• Working 5 days/week.
• Able to work in shift time (divided into 3 shifts).
• Bachelor's degree in Liberal Arts, Humanities in Major Japanese / Chinese / Arabic Language
• Good communication skills in both English (minimum TOEIC score of 550) and other languages
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years
• Good interpersonal skill and service mind (Consider from the good personality first)
• Have the skills in communication, coordination, as well as good problem solving
• Able to work in shift time.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• 00 a.m.-19.00 p.m.
• 00 a.m.-22.00 p.m.
• Functional Skills & Experiences.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• 0-2 years experience in customer service.
• Good communication skills in both English and 3rd Language. (Chinese, Japanese, Korean).
• Competence in Computer & Digital Literary.
• Familiar with application & program usage.
• Understanding of basic calculation i.e. % discount, on-top discount, % redemption.
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

Compliance, Microsoft Office

Job type:

Full-time

• o Provide users with information related to hotel room and air-ticket reservations, including domestic and international flight schedules, lists of hotels with corporate rates, required travel documents, boarding rules, and prohibitions. o Facilitate users in coordinating with travel agencies, airlines, and hotels for bookings, ticket issuance, and refunds (if applicable). o Standby 24/7 on a rotation basis as a helpdesk to address urgent travel-related inquiries or issues. o Arrange and coordinate events as assigned, including those in upcountry locations, ensuring all logistical ...
• Professional Knowledge & Experiences.
• o Bachelor of Arts (BA) in Tourism or higher in a related field. o Minimum of 10 years of experience in travel coordination, ticketing processes, or related roles (experience as a ticket agent or with hotel wholesalers is preferred). o In-depth knowledge of Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo, and related skills in airline ticketing, hotel bookings, and travel itinerary management. o Familiarity with commercial plane types, specifications, air ticket bookings, hotel safety inspections, terms and conditions, ISOS, IATA standards, cost optimization, and travel technology. o Proficiency in using Microsoft Office and other travel applications. o Ability to learn and effectively use internal applications as required for the role. o Excellent communication, interpersonal, and customer service skills. o Service-minded with a proactive and solution-oriented approach. o Patience and the ability to handle complex or challenging situations with a calm and professional demeanor. o Proven ability to work as part of a team, demonstrating collaboration, adaptability, and a proactive attitude.
• Job End Results.
• Ensure the accuracy and smoothness of business travel arrangements.
• Provide timely confirmation or cancellation of travel arrangements to users.
• Resolve travel-related issues promptly through 24/7 support on a rotation basis.
• Offer well-reasoned advice and recommendations to users regarding company rules, regulations, and practices for travel arrangements.
• Maintain strong relationships with travel agencies and government authorities to ensure smooth operations and coordination.
• Keep up-to-date information on schedules, rules, and obligations related to business travel.
• Ensure compliance with company policies, rules, and regulations.
• Maintain quality standards through hotel inspections and invoice verification.
• Work Location.
• Bangkok-Thailand.

Skills:

Problem Solving, Good Communication Skills

Job type:

Full-time

• Deliver excellent services to VIP customers.
• Handling customer s complaint and problem solving.
• Working 5 days/week.
• Able to work in shift time (divided into 2 shifts: Morning session from 9.30 a.m. - 20.30 pm, Afternoon session from 11.00 a.m.-22.00 p.m.).
• Structure of the company + Experience + Toeic Score.
• Bachelor's degree in Liberal Arts / Humanities.
• Good communication skills in English (minimum TOEIC score of 550).
• Have experience in Customer service, Department Store, Hotel, Airline at least 1 years.
• Good interpersonal skill and service mind (Consider from the good personality first).
• Have the skills in communication, coordination, as well as good problem solving.
• Able to work in shift time.

Skills:

Good Communication Skills, Japanese, Korean

Job type:

Full-time

• Welcome the customers and provide information about ICONSIAM.
• Coordinating with the various departments to provide customers with more convenient services.
• Oversee and facilitate all aspects of the Thailand and foreign customers.
• Hours of operation: working 5 days/week.
• 00 a.m.-20.00 p.m.
• 00 a.m.-22.00 p.m.
• Base Salary start ฿20,000 + Experience + Toeic Score + Third Language.
• Bachelor's degree in Liberal Arts, Humanities: Major in Chinese, Japanese, Korean / New Graduates are welcome.
• Good communication skills in both English and 3rd Language [Chinese, Japanese, Korean ].
• Good interpersonal skill and service mind (Consider from the good personality first).
• If have experience in Customer service, Retail Business, Hotel, Airline will be an advantage.
• Able to work in shift time.
• If you are passionate about delivering outstanding customer service and contributing to the success of a dynamic organisation, we encourage you to apply for this exciting opportunity.
• Interested person may send your resume to [email protected]
• or contact to.

Skills:

Research, Compliance, Microsoft Office, English

Job type:

Full-time

• Plans activities within the assigned scope of work.
• Develop and implement new traffic routes/projects granted by client.
• Execute and control the implementation of activities in line with the validated Sales plan from KAM and RAM.
• Ensure that plans are aligned at all times with Customer s expectations.
• Consistently monitor emails, respond in a timely and professional manner to Customers and Network.
• Responsible for utilizing T&T systems.
• Update continually the systems with current statuses from Network, Airlines, Shipping Lines, and Subcontractors.
• Alert Network and Customer when required (transport mapping deviation).
• Research, interpret and analyses data received from various sources and escalate any irregularities to appropriate Management.
• Manage Claims (if any).
• Maintains relationships with Network (Operations and Customer Services) and Customers to assure compliance with expectations and established procedures.
• Responsible for the preparation, delivery and confirmation of all assigned reports that pertain to the Control Tower.
• Research and provide information to Carriers, Customers, Network (Operations and Customer Services).
• Conduct daily (test phase), weekly (day to day) conference calls/meetings and serve as liaison between Operations and Account Management.
• Act as a point person to relay Carriers concerns and/or issues with network and Customers.
• Manage and Update SOP, contact matrix, transport mapping Work closely with KAM/RAM and produce KPIs on weekly, monthly basis according to periodic reviews with the Customer.
• Conduct freight invoice compliance on regular basis to ensure billing accuracy from Network to Customer.
• Communicate with IS/IT support groups to ensure system functionality and request enhancements.
• WHAT ARE WE LOOKING FOR? Bachelor s Degree in any related fields or.
• At least 2-year experience in freight forwarding business or shipping line.
• Good command of English.
• Knowledge of computer PC and Microsoft Office.
• Positive attitude and willing to work hard.
• Service-mind, good interpersonal and communication skills.
• Willingness to learn new things.
• Honest, hardworking, able to work under pressure and tight deadlines.
• Self-motivation and teamwork.
• WHAT DO WE HAVE TO OFFER? With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement, pension, health, and life assurance. There s no doubt that you will be compensated for your hard wok and commitment so if you d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
• ABOUT TOMORROW We value your professional and personal growth. That s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career. Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law). Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Skills:

Automation, Project Management, Meet Deadlines

Job type:

Full-time

• Handle customer requests (work orders or GOT orders).
• Validate customer requests.
• Execute delivery activities as per defined processes.
• Perform relevant configuration and setup activities with follow-up processes.
• Ensure customer implementations occur within the specified time frame as per the customer contract and service level targets, advising of any delays in implementation timelines.
• Advise relevant parties on the installation requirements of products/solutions.
• Provide support to other implementation teams in areas of expertise.
• Provide support to sales or customer service in case of customer issues.
• Identify improvement opportunities and contribute to the optimization of assigned activities, ideally toward full automation.
• Contribute to quality improvement.
• Provide reporting on activities (KPIs).
• Document all procedures/methodologies that can be communicated to customers, internally, and to partners.
• Proven experience in implementation, integration, technical project management, or any other relevant role.
• A good understanding of the airline or travel industry is highly regarded but not mandatory.
• Knowledge in programming or scripting languages, computer networking, firewall setup, or server-side configurations is highly regarded but not mandatory.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Strong technical and clear communication skills.
• Ability to propose innovative solutions and new working methods.
• Works autonomously and makes decisions based on informed judgment.
• Works collaboratively in a team environment across multiple regions/countries.
• Relevant degree or diploma in Computer Science or related field.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

Skills:

Automation

Job type:

Full-time

• Guiding the team in handling complex API integration cases, providing expert guidance and troubleshooting.
• Advising customers on best practices and technical solutions for integrating Amadeus systems with their own.
• Ensuring functional support and problem resolution throughout the API integration journey.
• Collaborating with Product Management and R&D to enhance solution serviceability and improve the customer experience.
• While the team primarily supports APAC customers, it also frequently engages with customers from other regions, contributing to global integration success.
• Cultivate a thriving and engaging team environment, prioritizing professional development and ensuring continuous engagement through personalized growth strategies.
• Strategically manage and communicate team capacity, ensuring alignment with project demands and organizational objectives while maintaining flexibility to adapt to evolving priorities.
• Manage escalations, providing timely resolutions, and ensuring complex challenges are addressed with strategic precision.
• Effectively manage turnover, implementing seamless strategies for workforce transition and ensuring uninterrupted service delivery, maintaining business continuity at all times.
• Ensure the identification, proposal, and implementation of internal process improvements, enhancing operational efficiency and fostering a culture of continuous enhancement.
• Identify and recommend advanced tools for process automation.
• Oversee the recruitment process for new consultants, ensuring a smooth onboarding experience and timely integration of talent to meet the evolving needs of the team.
• Enhance API-level working methods and guide global initiatives.
• Operate independently, even in complex scenarios.
• Serve as the main point of contact for API-related inquiries in the APAC region.
• Provide comprehensive activity reports to management, proactively identifying and raising potential risks, while managing local issues with independent, informed judgment.
• Offer strategic advice and consultancy to customers on seamless integration between Amadeus systems and their internal systems, ensuring optimal alignment with business objectives.
• Foster the adoption of Amadeus products by delivering high-level guidance and ensuring customers receive the necessary support for successful implementation.
• Empower customers to maximize the full potential of Amadeus products and solutions, ensuring they derive maximum value.
• Proactively identify, prioritize, and address critical issues, problems, and root causes to drive timely resolution.
• Recognize and capitalize on opportunities for upsell activities, particularly in consulting and optimization services.
• Collaborate in the creation of user stories, ensuring alignment with predefined high-level serviceability requirements to drive efficiency and innovation.
• Participate in the validation of serviceability deliveries within the feature team to guarantee that deliverables meet the highest standards.
• Facilitate the transfer of knowledge within the API community, ensuring seamless sharing of best practices and technical expertise.
• Extensive experience in API consulting, integration, or a similar technical role..
• Proven management experience leading technical consulting or integration teams..
• Experience working in a global or multi-regional environment, particularly in the APAC market..
• Knowledge of travel technology and the airline/hospitality industry is a must.
• Proven ability to lead and develop a high-performing team, fostering professional growth and engagement.
• Strong strategic planning and resource management skills to align team capacity with business priorities.
• Experience in handling escalations and resolving complex technical and operational challenges.
• Ability to manage team turnover and succession planning, ensuring business continuity.
• Experience in driving process improvements and identifying automation opportunities.
• What we can offer you ?.
• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
• Diversity & Inclusion.
• Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
• Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.