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Skills:

Sales, Outgoing Personality, English

Job type:

Full-time

• Fast career development as the company is growing fast (20% per month) fueled by international investors' funding, which results in frequent new job openings.
• Be at the forefront of disrupting the real estate industry in South East Asia with technology.
• International work environment.
• Accident and health insurance on top of standard social security.
• About PropertyScout (former Flexstay Rentals).
• We are building a real estate transaction platform enabling a trusted buying, selling, and renting experience. Basically, it is a super-app for real estate combining a technology platform with the human touch of professional agents similar to Grab. Peers in other markets are Beike in China (USD 32bn in valuation with 550k agents on the platform), Loft and Quinto Andar in Brazil (USD 3bn and 5bn valuation), or Square Yards in India. Their success is an inspiration for us to build the leading property transaction platform across Southeast Asia.
• Our Thai-international co-founder team combines successful serial entrepreneurs (last company scaled to USD 150m in sales and 125 employees) with strong leadership and innovation expertise in the digital real estate space. We have raised a total of USD 2.5m in funding from international VCs and industry angel investors..
• Developing the relationship with both tenant and landlord for after-sales services.
• Maintaining the standard and operating procedures of ticketing and tasking in the CRM system.
• Responsible for assigned tenancy management and property management duties daily such as; check-in & check-out, assisting clients on their requests and seeking solutions, registering documents, gathering information and resources for each of the issues, reporting errors or successes to the superior, promoting our property management package etc.
• Providing the office management facilities and services including other administrative tasks which are assigned by the superior.
• Bachelor degree in any discipline, preferred in hospitality management.
• Young, dynamic and filled with enthusiasm and energy to learn.
• Must have excellent written and spoken English and Thai skills.
• Must have the ability to work independently and follow guidelines.
• Outgoing personality, excellent interpersonal and communication skills.
• High attention to detail with a sense of urgency in administrative work.
• Hands-on do-er , with drive and ability to roll up sleeves and get things done.
• Experience in Property or Real Estate Business is a big advantage.
• Fresh graduates with an interesting profile are encouraged to apply.
• Job Highlight & Work Culture.
• Established and defined career paths.
• International work environment. New generation culture (age range between 20-32 YO).
• Monthly Celebration & Parties. We got lots of food and drinks:D.
• Won Best Place to Work award, certified by WorkVenture.
• Company Values.
• Customer & Partner First.
• Integrity & Reliability.
• Team Collaboration & Innovation.
• Proactive Ownership.
• Performance Culture: Work hard, have fun, make history.
• To Apply
• Email: [email protected]
• Subject: Property Management Associate Application - [Your Name].
• Why are you a good fit for this role?.
• What are your salary expectations?.
• When can you start working?.

Experience:

3 years required

Skills:

Sales, Negotiation, Good Communication Skills, English

Job type:

Full-time

• Leadership & Team Management: Lead, coach, and motivate a team of service staff to achieve operational excellence and high customer satisfaction.
• Client Relationship Management: Serve as the main point of contact for high-priority clients, ensuring their needs are met and addressing any escalations.
• Property & Tenancy Management: Oversee day-to-day operations, and ensure professional management of client requests and communication, lease extensions (incl. payment collection), and check-ins / check-outs.
• Process Improvement: Identify opportunities to improve internal processes and workflows to enhance efficiency and service quality.
• Reporting & Analysis: Monitor team performance and KPIs, provide regular reports to senior management, and make data-driven decisions to improve operations.
• Tenant & Owner Retention: Implement strategies to maintain high tenant and owner retention rates and grow company revenues through excellent service delivery.
• Customer service experience: Proven track record in managing a team of >5-10 people to deliver excellent service (either call center or field operations), > 3 years of work experience in customer service.
• Experience: 3-5 years of experience in property management, tenancy management in Thailand, or a related field is a big advantage.
• Leadership Skills: Proven ability to lead and manage a team, with strong interpersonal and communication skills.
• Customer Focus: A customer-centric mindset with a passion for delivering outstanding service.
• Problem-Solving: Strong problem-solving skills and the ability to handle complex situations with calm and professionalism.
• Organizational Skills: Highly organized and detail-oriented, with the ability to manage multiple tasks and priorities simultaneously.
• Tech-Savvy: Comfortable using CRM and ticketing software to streamline operations.
• Language Skills: Proficiency in Thai and English (written and spoken) required.
• Adaptability: Ability to thrive in a fast-paced, dynamic startup environment.
• Email: [email protected].
• Subject: Property Management Manager - [Your Name].
• Why is this position interesting for you?.
• Please describe your leadership experience in customer service (how long, team size, role/responsibilities) as well as your most important successes and (or failure) in your current role and which learnings you have gained from it?.
• What is your expected salary range?.