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Experience:

5 years required

Skills:

System Security, System Administration, UNIX, English

Job type:

Full-time

• Ensure the operational health of server, storage and workstation infrastructure environment including security, availability, performance, interoperability, and reliability.
• Perform performance tuning, hardware upgrades, and resource optimization.
• Implement and maintain system security configurations, operating system updates and patch management in accordance with industry standards.
• Implement and design future state architectures and roadmaps including architecture standards, guidelines, and industry best practices.
• Participate in technology evaluation and reengineering teams to support strategy-definition and continuous process improvement activities.
• Conduct system and operation performance analysis.
• Create, maintain and improve technical operational work instructions.
• Maintain data center environmental and monitoring equipment.
• Coordinate with vendors to support external and internal technical system issues.
• Professional Knowledge & Experiences.
• Bachelor s Degree in Computer Science, Computer Engineering or related.
• Minimum of 10 years experience of relevant IT experience.
• Minimum of 5 years experience of IT System Engineer.
• Advanced understanding system administration in UNIX, Windows, VMware, Ctrix.
• Experience in HPC technology would be an advantage.
• Experience in Oil and Gas industry would be an advantage.
• Strong analysis, and problem resolution skill.
• Excellent command of Thai/English and ability to effectively communicate at all levels (written and verbal).
• Additional Desirable Qualification.
• CORE Competencies.

Skills:

UNIX, Linux

Job type:

Full-time

• Responsible for Monitor and analyze Server performance, Operating System and ensure efficient utilization of Server Hardware.
• Responsible for performance tuning and corrective maintenance to assure that Server Hardware, OS and Network Connection is performing efficiently
• Installing and upgrading UNIX / Window system software on company servers and computers.
• Creating UNIX / Windows file systems.
• Setting up and maintaining UNIX / Windows user accounts and access management systems.
• Implementing network and computer system policies.
• Detecting and troubleshooting software and hardware issues.
• Responding to user requests and software errors.
• Monitoring the performance of the system and server.
• Creating backup and recovery policies.
• Setting up and monitoring security policies.
• Applying patches and upgrades when necessary.
• Previous experience as a UNIX/Window system administrator.
• Bachelor s degree in computer science, computer engineering, or a similar field.
• Knowledge of UNIX, LINUX and Windows operating systems, storage environments, file systems, and network protocols.
• Detailed knowledge of UNIX/Window principles, file editing, UNIX commands, and file manipulation.
• Familiarity with Windows, UNIX, LINUX, and LINUX shell scripting.
• Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP.
• Understanding of backup procedures and storage management.
• In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors.
• Excellent troubleshooting skills.

Experience:

3 years required

Skills:

Research, System Administration, Android

Job type:

Full-time

• Implements IT security improvements by assessing current situation; evaluating trends; anticipating requirements.
• Protects IT system by defining access privileges, control structures, and required resources.
• Process & analyze to gain insights on past IT areas on, current or potential attacks and threats that pose a risk to the organization.
• Primary point of contact with Internal Audit. Periodically review, update, implement and communicate changes to IT policies and procedures and General IT Controls. Facilitate internal and external audit processes by participating in scoping discussions and walk-throughs, delivering evidence that controls are operating as defined, remediating deficiencies, and acting on recommendations.
• Safeguards IT infrastructure and system as well as information system assets by identifying and solving potential and actual security problems.
• Research cyber security topics and promote Cyber security awareness throughout Thaioil.
• EDUCATION.
• Bachelor s degree in computer science, Information Systems, or equivalent education or work experience.
• EXPERIENCE.
• 3+ years of prior relevant experience, especially in IT working environment.
• Understanding of TCP/IP, common networking ports and protocols, traffic flow, system administration, OSI model, defense-in-depth, and common security elements.
• Hands-on experience analyzing high volumes of logs, network data (e.g., Netflow, FPC), and other attack artifacts in support of incident investigations.
• Experience with vulnerability scanning solutions.
• Familiarity with Vulnerability Management program.
• Proficiency with any of the following: Anti-Virus, HIPS, ID/PS, Full Packet Capture, Host-Based Forensics, Network Forensics, and RSA Security.
• Have knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform.
• Understanding of mobile technology and OS (i.e., Android, iOS, Windows), VMware technology, and Unix and basic Unix commands.
• OTHER REQUIREMENTS.

Skills:

Oracle, SQL, UNIX

Job type:

Full-time

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

Experience:

7 years required

Skills:

DevOps, Web Services, Linux

Job type:

Full-time

• Promote public cloud internally to sales and delivery teams to drive growth.
• Be the go to person for Cloud Architecture. You should have a deep understanding of services offered on Public Cloud platforms and understand how to use them together to build complex solutions.
• Educate customers of all sizes on the value proposition of Public Cloud and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud.
• Capture and share best-practice knowledge amongst the public cloud solutions architect community.
• Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates.
• Act as a technical liaison between customers, delivery teams and support.
• At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realize your full potential. We are always looking for people with the relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.
• Your role as a leaderAt Deloitte, we believe in the importance of empowering our people to be leaders at all levels. We connect our purpose and shared values to identify issues as well as to make an impact that matters to our clients, people and the communities. Additionally, Managers across our Firm are expected to:Develop diverse, high-performing people and teams through new and meaningful development opportunities.
• Collaborate effectively to build productive relationships and networks.
• Understand and lead the execution of key objectives and priorities for internal as well as external stakeholders.
• Align your team to key objectives as well as set clear priorities and direction.
• Make informed decisions that positively impact the sustainable financial performance and enhance the quality of outcomes.
• Influence stakeholders, teams, and individuals positively - leading by example and providing equal opportunities for our people to grow, develop and succeed.
• Lead with integrity and make a strong positive impact by energising others, valuing individual differences, recognising contributions, and inspiring self-belief.
• Deliver superior value and high-quality results to stakeholders while driving high performance from people across Deloitte.
• Apply their understanding of disruptive trends and competitor activity to recommend changes, in line with leading practices.
• If you are with:The right person will be detailed, highly technical, having a minimum of 7 years of current Technical Architect experience, including consulting and implementation for hybrid, and non-hybrid solutions. Demonstrated experience in an enterprise environment, and experience with AWS is an advantage.
• Experience in the establishment of an automated DevOps release management pipeline which delivers tooling for next generation application development efforts (the Dev) and on-going production operations (the Ops).
• Experience architecting infrastructure solutions (preferably on Amazon Web Services) using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures.
• Experience with deploying cloud based solutions and workload migration strategy using tools.
• Experience with Enterprise application and database architecture.
• Understanding of Agile, SCRUM and Continuous Delivery.
• Demonstrated skills in communication (oral, written, presentation), analysis, problem solving and short term and long term planning.
• Experienced, persuasive and effective presenter, both written and verbal.
• Demonstrated skills in leadership, communication, coaching, analysis, problem solving and short term and long term planning.
• Knowledge of standard selling disciplines, specifically Solution Selling and RFP management.
• Excellent interpersonal and organizational skills, ability to handle diverse situations, multiple initiatives and rapidly changing priorities.
• Willingness to work outside of office base and most of all .
• An appreciation of the consulting lifestyle and ability to travel (both locally and abroad) is a pre-requisite to fit to our short-term and long-term project assignment.
• Preferred QualificationsAWS Solution Architect - Professional certification.
• Working knowledge of software development practices and technologies highly desired.
• Degree in computer-science, engineering or equivalent.
• A robust understanding of ERP technical architectures - SAP, Oracle etc.
• We ll love you if you have multi-cloud (AWS, Azure or GCP or both) knowledge, and experience.
• Next Steps So what are you waiting for? Join the winning team now. Due to volume of applications, we regret that only shortlisted candidates will be notified. Please note that Deloitte will never reach out to you directly via messaging platforms to offer you employment opportunities or request for money or your personal information. Kindly apply for roles that you are interested in via this official Deloitte website.#LI-GN Requisition ID: 103976In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.

Experience:

No experience required

Skills:

VMware, Kubernetes, Docker, UNIX, Linux, English

Job type:

Full-time

• Take care of medium enterprise implementing infrastructure and services.
• Implementing and monitoring Cloud infrastructure system.
• Take care of VMware Products.
• Stand-by service as request.
• Master or Bachelor's Degree in Computer Science, Information Technology.
• Computer skills: Windows, UNIX, LINUX, Servers Skill, Network & Security Skills, and etc.
• Require Certificate of VMWare vSphere Install, Configure, Manage V5.1.
• Willing to participate in non-standard working time models (Willing to work on a flexible time including after office hours, holidays and weekend).

Experience:

5 years required

Skills:

Software Development, Problem Solving, Enthusiastic, English

Job type:

Full-time

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.

Experience:

5 years required

Skills:

Agile Development, Continuous Integration, Linux, English

Job type:

Full-time

• You will implement and maintain back-end services and databases to ensure stability, security, and scalability.
• You will design, build, and maintain CI/CD infrastructure.
• You will support project work by updating and releasing to QA/Production with software releases, configuration updates, and other release requirements.
• You will work with Agile development methodology and continuous integration.
• You will learn and share knowledge with the team.
• You will continuously improve the daily work process.
• A Bachelor's Degree in Computer Science or Information Technology, or equivalent experience.
• 5 years of working experience in development and operations, or a related IT, computer, or operations field.
• Strong background in Linux/Unix Administration.
• Experience with container and container management (Docker, Kubernetes, etc.).
• Experience with automation/configuration management (Ansible, Terraform, etc.).
• Experienced in stress/load testing and analyzing performance.
• Knowledge of the C# or Java programming languages.
• Strong experience with SQL and/or NoSQL (SQL, MongoDB, Elasticsearch, Redis, Cassandra, etc.).
• Self-motivated and structured in your way of working.
• Knowledge of best practices and IT operations in 24 7 service.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Skills:

DevOps, Automation, Kubernetes

Job type:

Full-time

• Managing 7-8 Professional Service Engineers in responsible for AWS cloud solution architecting and implementation/migration according to the project requirements.
• Team resources management.
• Acting as the key of Cloud technical aspect for the consulting team to provide the technical of AWS cloud consulting to customers.
• Design AWS Cloud solution architecture in response to the client s requirement.
• Define the scope of work & estimate mandays for cloud implementation.
• Managing cloud project delivery to meet the customer requirements timeline.
• Support AWS, GCP cloud partner competency building e.g. AWS Certification and delivery professional service process and documentation.
• Speaker of AWS technical side for True IDC webinar, online event for CloudTalk.
• Key Driving for building team competency expansion to meet the competency roadmap yearly strategy e.g. DevOps, IaC, Automation, Kubernetes, App modernization on AWS cloud.
• Experience in leading cloud AWS implementation and delivery team.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies for AWS, GCP is plus.
• Experience in infra as a code in cloud native (Cloud Formation) or other e.g. Terraform, Ansible implementation.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture to the Cloud.
• Knowledge of OS administrative for both Windows and UNIX technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Knowledge of Kubernetes, Containers and CI/CD, DevOps.
• Experience with RDBMS designing and implementing over the Cloud.
• Prior experience with application development on the various development solutions as Java,.Net, Python etc.
• Experience in,.Net and/or Spring Framework and RESTful web services.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate, Prefer Professional level.

Skills:

Cloud Computing, SAP, Linux

Job type:

Full-time

• Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
• Design Cloud solution architecture in response to the client s requirement.
• Provide advisory consulting service to the client regarding the True IDC Consulting practices.
• Create Cloud technical requirements to the client s migration plan.
• Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
• Experience in building multi-tier Service Oriented Architecture (SOA) applications.
• Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
• Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
• Knowledge of Containerization administrative for both Windows and Linux technologies.
• Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
• Good in customer objective handling & Good in customer presentation skill.
• Nice to have.
• UNIX shell scripting.
• AWS Certified Solution Architect - Associate.
• GCP Certified Solution Architect - Associate.

Skills:

Oracle, SQL, MySQL

Job type:

Full-time

• Perform DBA activities for Oracle Retail applications including MOM, Store, Planning, and middleware (RIB).
• Administer Oracle WebLogic middleware and manage multiple Oracle Retail environments.
• Install, configure, patch, upgrade, and maintain Oracle Retail applications and their interfaces.
• Monitor and support Oracle Retail applications, including RIB and related systems.
• Perform performance tuning, indexing, and partitioning for Oracle Retail and database systems.
• Install, configure, and maintain security applications (OID, OIM) and replication software (e.g., GoldenGate).
• Maintain Oracle database systems, including managing replication, backup, and disaster recovery setups (Oracle RAC, Data Guard, RMAN).
• Create and manage database objects, shell scripts, and PL/SQL files required by Oracle Retail applications.
• Schedule and monitor batch jobs using UC4, Cron jobs, and Oracle database.
• Troubleshoot and resolve complex database issues, ensuring high availability, security, and performance.
• Use Oracle support (Metalink) for service request creation, follow-up, and resolution.
• Install and maintain reporting and BI applications like OBIEE, BI Publisher, MicroStrategy.
• Administer cloud platforms (Oracle, AWS, Azure) and Oracle Exadata environments.
• RequirementsBachelor s degree or higher in Computer Science or a related field.
• Minimum of 5 years as a Database Administrator (Oracle, MSSQL, MySQL, etc.).
• Proficiency in system administration of Oracle Exadata, Cloud platforms (Oracle, AWS, Azure), and PaaS (Oracle Autonomous/AWS RDS).
• Experience with Oracle multitenant (Container/Pluggable DBs), RAC (Active-Active environments), and database performance tuning.
• Knowledge of Oracle ASM, Oracle security applications (OID, OIM), and replication tools (GoldenGate).
• Familiarity with Linux or UNIX environments and disaster recovery solutions (Oracle RAC, Data Guard and RMAN).
• Performs upgrades of databases (Patch, Export-Import Data Pump and Data Guard).
• Experience with virtualization technologies both on-premises and on the cloud.
• Strong knowledge of database installation, partitioning, performance tuning, and backup/recovery strategies.
• Ability to diagnose, troubleshoot, and resolve complex issues with Oracle databases and cloud services.
• Familiarity with automation and scripting (PL/SQL, Shell, Pro*C).
• Experience with cloud database environments (AWS RDS, Oracle Autonomous).
• Strong communication skills with the ability to collaborate with both technical and non-technical stakeholders.
• Excellent interpersonal skills and ability to work well in a team environment.

Skills:

Oracle, VMware, Linux, English

Job type:

Full-time

• Perform daily system and network monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs such as backups for both on premise and on cloud platform.
• Cloud Management (Oracle, AWS and Azure) and Upgrade OS version and hardening KVM Host and VM.
• Perform Cloud based infrastructure operation management and system on.
• Provide technical consultant, support, troubleshooting and administration of all VMWare, Hyper-V, Oracle VM, Windows, Linux, Unix Storage systems.
• Troubleshoot system, storage and network problems, diagnosing and solving hardware or software.
• Ensure security through access controls, backing up system, restoring and recover system.
• Monitor performance, Manage and Maintain / troubleshoot IT systems, Storage and networks.
• Investigating, Diagnosing and solving software and hardware.
• RequirementsBachelor's or Master s degree in IT, Computer Science, Engineering, or related fields.
• Experience: 5+ years in System Administration (Unix/Linux, VMware, Hyper-V, Oracle VM, Cloud services like AWS, Azure, OCI).
• Cloud Expertise: Proficiency in cloud platforms (AWS, Oracle Cloud), cloud services (EC2, S3, Oracle Cloud Compute), and networking configurations in cloud environments.
• Operating Systems: Proficiency in Linux distributions (RHEL, CentOS, Oracle Linux) and familiarity with Windows.
• Scripting & Automation: Familiarity with scripting (e.g., Shell Script, AWS CLI, OCI CLI) and experience in automation for system operations and monitoring.
• Networking Knowledge: Understanding of networking protocols (TCP/IP, UDP, DNS, HTTP/HTTPS), AD, DNS, DHCP, and network configuration.
• Cost Management: Experience in cloud resource cost analysis and optimization.
• Cloud Solution Development: Experience in designing and maintaining cloud infrastructure and consulting with developers.
• Communication: Good English communication skills for interaction with teams and stakeholders.

Skills:

Product Owner, Docker, Java, English

Job type:

Full-time

• Tackle applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period, and be able to apply workaround solutions by modifying current source code.
• Performs root cause analysis (RCA) by doing deep code analysis to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with proactive/reactive action.
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
• Manage regular system patch upgrade with product owner & business stakeholders.
• Manage monitoring tools by creating scripts, robot or AI, and ensure no business disruption.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Be familiar with REST API (Synchronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
• Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafana.
• Be familiar with Container Technology such as Docker, K8S.
• Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
• Bachelor's in Computer Science or related field.
• 1-3 years in SRE or Support Engineer.
• Strong in programming (Java, Go),basic SQL, Linux/Unix Scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
• Hands-on experience with Docker, Kubernetes( K8S), including deploying, scaling, and troubleshooting.
• Skilled in diagnosing and resolving issues quickly, with experience in root cause analysis and incident response.
• Knowledge of SLAs, SLOs, and automation to improve system reliability and reduce manual intervention.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Power BI, SQL, Python

Job type:

Internship

• 3rd or 4th-year Bachelor's degree.
• Able to do an internship for at least 4 months.
• Able to work 5 days/ week at Lotus's central office.
• Knowledge of Power BI, Basic SQL, Basic Python, Basic Unix, or related skills is a plus.
• Provide your resume,transcript and prefer position to [email protected].
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Skills:

Product Owner, Docker, Java, English

Job type:

Full-time

• Lead and manage staff resource, deliver works to the teams, and manage teams' schedule.
• Leads and manage applications services under responsible areas to ensure BAU stabilization and meet expected incident SLA and system availability level defined per on/off peak time/period.
• Performs root cause analysis (RCA) to immediate troubleshoot issues and perform issue resolution (short term. Medium term and long term) within incident SLA along with ...
• Perform BAU system set up, bug fixing & small CRs with IT implementation methodology (build, test, deploy) aligned to company security and business objectives and strategy.
• Lead and manage system monitoring process to ensure data quality and integrity in production is always accurate and available for key stakeholders and business processes that depend on it.
• Lead and manage regular IT audit checks on recorded calls, incidents and provides feedback to team members to ensure procedures are followed and quality is improved.
• Lead and manage regular system patch upgrade with product owner & business stakeholders.
• Lead and manage IT service & support operating model and procedure in responsible area to ensure team is able to support BAU & business stakeholders smoothly especially month end & yearend financial closing activities.
• Manage support workbook and control. Ensure knowledge base has been well organized and keep up-to-date.
• Be familiar with REST API (Syncronous Process), Message Producer/Consumer Process (Async Process) and Batch process.
• Be familiar withe of Opensource Monitoring Tools such as ELK stack, Grafarna.
• Be familiar with Container Technology such as Docker, K8S.
• Be familiar with Cloud Technology such AWS, Azure and Tencent cloud.
• Bachelor s in Computer Science or related field.
• 6+ years in SRE or Support Engneer, with leadership experience.
• Familiar in programming (Java, Go),basic SQL, Linux/Unix scripting, Cloud platforms (AWS, Azure, Tencent Cloud).
• Experienced in ITIL (Ticket Management, Problem Manasgerment).
• Familiar with container technology such as Docker, Kubernetes (K8S).
• Skilled in monitoring tools (ELK stack, Grafana) and incident response, with experience in high-availability design.
• Excellent communication and team mentorship, with experience leading cross-functional projects.
• Good English proficiency.
• CP AXTRA | Lotus's
• CP AXTRA Public Company Limited.
• Nawamin Office: Buengkum, Bangkok 10230, Thailand.
• By applying for this position, you consent to the collection, use and disclosure of your personal data to us, our recruitment firms and all relevant third parties for the purpose of processing your application for this job position (or any other suitable positions within Lotus's and its subsidiaries, if any). You understand and acknowledge that your personal data will be processed in accordance with the law and our policy. .

Experience:

7 years required

Skills:

System Security, Windows Server, Linux

Job type:

Full-time

• Identify and evaluate areas for improvement in detection, prevention, and cyber incident response.
• Work closely with stakeholders to develop and follow up on remediation plans.
• Provide expert consultation on mitigating strategies and actionable remediation plans to asset owners.
• Collaborate with various teams to create, implement, and monitor effective remediation strategies.
• Apply knowledge of IT infrastructure, with experience as a system administrator or system engineer, to enhance cybersecurity measures.
• Utilize an understanding of offensive and defensive cybersecurity strategies (e.g., red and blue teams).
• Perform penetration testing or demonstrate a strong understanding of penetration testing methodologies to assess the security of IT systems.
• Use computer forensic tools to examine and analyze electronic media in suspected hacking cases.
• Conduct tasks related to malware analysis and reverse engineering to identify and mitigate threats.
• Define a course of action if a security problem exists and explain in detailed technical reports what occurred when an incident happens, including the reasons it occurred, and the response taken.
• Document incidents thoroughly, providing detailed technical reports that include the cause of the incident, and the response measures implemented.
• Build relationships with other entities responsible for conducting cyber threat analyses, ensuring effective collaboration and information sharing.
• Bachelor s degree / master s degree or higher in Computer Engineering, Information Technology, Computer science or related field.
• Proficiency with SIEM, UBA, and SOAR tools.
• Experience with system monitoring tools.
• Coding ability in C, C++, C#, Java, ASM, PERL, PHP, and PowerShell.
• Knowledge of backup and archiving techniques.
• Use of enterprise system monitoring tools.
• Understanding of cloud computing.
• Proficiency in UNIX.
• Knowledge of network communication (IP/TCP).
• Familiarity with computer hardware systems.
• Experience with web-based application security.
• Strong knowledge of Windows and Linux Operating Systems.
• Experience in identifying and evaluating cybersecurity risks and providing actionable insights.
• Previous experience as a penetration tester (pentester) is highly beneficial.
• Experience as a system administrator/system engineer is advantageous.
• Familiarity with computer forensic tools and techniques.
• Experience in malware analysis and reverse engineering.
• Ability to work well under pressure while handling multiple tasks.
• Remark: The Bank requires the verification of criminal records prior consideration for employment to ensure secured and maintain standards of the organization.