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Skills:

Sales, VMware, Cloud Computing

Job type:

Full-time

• At least 3-5 years experience in Cloud/IT Product manager or Channel manager.
• Cloud business marketing or product experience.
• Cloud Presales/ Cloud Solution Sales.
• Collaborate with the sales team to identify and qualify new customer opportunities in the cloud space.
• Conduct in-depth consultations with potential customers to understand their business goals, current IT environment, and cloud migration plans.
• Leverage your cloud expertise to architect and propose secure solutions that effectively address customer needs, considering medium to large enterprise customer requirements.
• Demonstrate a strong understanding of cloud fundamentals and best practices for at least one of the following cloud platforms: AWS, Microsoft Azure, or Google Cloud Platform (GCP) or other public cloud.
• Comprehensive understanding of cloud concepts including AWS, Azure, GCP, VMWare, and Local Cloud solutions.
• Apply your knowledge of Landing Zone design principles to create robust and secure cloud environments.
• Navigate the complexities of cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid) to recommend the optimal solution for each customer.
• Develop strategic cloud project plans that outline the migration process and highlight the long-term benefits for customers.
• Craft compelling investment plans that quantify the ROI and cost savings associated with cloud adoption.
• Deliver impactful presentations that showcase your cloud knowledge and effectively communicate the value proposition of our cloud solutions.
• Participate in proof-of-concept (POC) development and execution.
• Stay up-to-date on the latest cloud trends and technologies to ensure you offer the most relevant solutions to our customers.
• Minimum of 5 years of experience in a technical field, with a focus on Security or Cloud computing.
• Strong understanding of cloud fundamentals and best practices for one of the major cloud platforms (AWS, Azure, GCP).
• Proven experience in architecting cloud solutions for medium to large enterprise customers.
• Ability to analyze customer environments and recommend secure cloud solutions that align with their specific business needs.
• In-depth understanding of general security practices for cloud computing.
• Solid grasp of cloud concepts: AWS, Azure, GCP, VMWare, Local Cloud.
• Working knowledge of Landing Zone design principles.
• Proficiency in cloud deployment models (IaaS, PaaS, SaaS) and service models (Public, Private, Hybrid).
• Excellent presentation and communication skills, with the ability to tailor your message to different audiences.
• Experience in developing strategic plans and investment proposals for cloud projects is a plus.
• A Cloud Certification (AWS, Azure, or Google Cloud Platform) is a strong advantage.
• Cloud Service Support/ Dispatcher / Cloud Technical Support.
• You own, investigate and solve complex customer technical issues and act as a advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
• You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• You engage with Oracle Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving AIS product improvements.
• Multiple years of technical support, technical consulting experience, or information technology experience OR Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 3+ years technical support, technical consulting experience, or information technology experience.
• Strong experience with cloud, administration, understanding of the Networking OSI model and related concepts.
• Cloud Implementation (Azure Cloud engineer).
• Manage Monitoring and Troubleshooting AWS environments which includes working with services like EC2, ELB, RDS, and S3.
• Manage Monitoring and Troubleshooting AWS's applications native services and serverless architecture (Lambda) on AWS platform.
• Manage Monitoring and Troubleshooting AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Manage Monitoring and Troubleshooting Identity and Access Management (IAM), SSO Integration.
• Manage Monitoring and Troubleshooting AWS SQL (SQL VM, Manage instance, PAAS).
• Utilize automation tools such as Infrastructure as Code (IaC), including CloudFormation and/or terraform.
• Manage Monitoring and Troubleshooting high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Experience 2-5 Years Microsoft Cloud (Microsoft Azure or AWS).
• Experience designing and building web environments on AWS, which includes working with services like EC2, ELB, RDS, and S3.
• Experience with monitoring systems such as CloudWatch and other industry standard visibility platforms (Data Dog, Dynatrace, New Relic, etc.).
• Experience with Logging and log monitoring (CloudWatch and CloudTrail) both for performance, security, and compliance efforts.
• Proficiency with Infrastructure as Code (IaC), including CloudFormation and/or Terraform.
• Understanding of CI/CD on AWS platform.
• Expert knowledge of AWS network and security features (VPC, Security Groups, NACLs, ALB/NLB, Transit Gateway, etc.).
• Experience building applications with native services and serverless architecture (Lambda) on AWS platform.
• Strong understanding of Identity and Access Management (IAM), SSO Integration.
• Strong understanding of high availability solutioning (multi-AZ / regions, Backup, Snapshotting, archiving).
• Network Security (Cloud).
• Reponsibilities.
• Design, implement, manage high available, high performance, scalable, secure, network and security infrastructure for public cloud services across multiple availability zones and regions with following characteristics:Support integration with Cloud Management Platform such as OpenStack and Google Cloud Airgap.
• Support integration with Software-defined network and virtualization platform such as Linux KVM.
• Support multi cloud environment and hybrid cloud environment such as customer on premise data center and Hyper scaler clouds.
• Work with hyper scaler providers to implement network connection between cloud environments.
• Manage network information registrations such as IP network address, AS number, domain name, etc.
• Implement authentication, authorization and accounting system for network and security devices.
• Troubleshoot network and security incidents.
• Relevant network certifications such as CCNA, CCNP, CCIE.
• Relevant Information Security certification such as CISSP.
• Strong understanding of networking concepts, protocols (TCP/IP, OSI model), and technologies (LAN, WAN, VPN).
• Proficiency in network hardware and software, including routers, switches, firewalls, and network operating systems.
• Experience with network monitoring and troubleshooting tools.
• Cloud Solution Review and Risk Management Specialist (Bidding Review Team).
• Facilitate and drive solution review sessionStudy and Evaluate technical requirement including TOR.
• Compare and Validate between Presale s solution and Customer requirement.
• Ensure the delivery plan with the identified timeline.
• Clarified the owner of after-sale process both Insource and Outsource.
• Consult to clarify the Project s risks with Risk Mitigation to have Risk Register Cost.
• Ensure corporate governance guideline are adhered.
• Prepare summarized report with approval on Solution Review Result and handover to EFRM.
• Note:Non-Telecom team is responsible for Cloud both Public (MS, AWS, Google, HW, Oracle) & Private, ICT (Server, IT Infra, CCTV, Wi-Fi, etc.), Security and SW development Product.
• Education: Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in enterprise solution delivery, including network infrastructure, cloud solutions, and data center technologies.
• Proven track record in bid evaluation, contract negotiation, and vendor management.
• Strong understanding of risk management principles and methodologies.
• Experience in working with diverse technical teams and stakeholders.
• Proficiency in network protocols (TCP/IP, routing, switching) and network security concepts.
• Knowledge of cloud technologies (AWS, Azure, GCP) and virtualization.

Skills:

System Security, Software Development, Product Development

Job type:

Full-time

• Manage the application support and technical support team and evaluate performance.
• Collaborate with cross-functional teams to identify system requirements and enhancements, focusing on stability and scalability.
• Prioritizing issue and incident based on business needs.
• Support operational incident raises through service desk team and perform troubleshooting, minimizing downtime and impact on business operations.
• Oversee IT infrastructure, network performance, and system availability to ensure seamless operation.
• Ensure data backups, system security, and disaster recovery plans are in place and regularly tested.
• Coordinate with related parties to solving issues and incidents.
• Perform ad-hoc tasks.
• Bachelor's degree in computer engineering, computer science, or IT-related fields.
• At least 1 years experience in application support or similar role.
• At least 1 years experience in manage application support and technical support team.
• Understanding of the software development lifecycle and software development methodologies, version control, testing and QA, and deployment.
• Coordinate with product development teams and external parties to solve complex issues.
• Good interpersonal and communication skills.
• Proven ability to troubleshoot complex issues under pressure, with a focus on quick recovery and minimizing impact.
• Strong analytical and problem-solving skills, with the ability to work independently and as part of a team.
• Contact Information:-.
• Office of Human Capital.
• D2C SERVICES Company Limited.
• Vibhavadi Rangsit Road, Ladyao Subdistrict, Chatuchak District, Bangkok 10900.

Skills:

Procurement, Compliance, English

Job type:

Full-time

• Resolve IT incidents within the required time frame.
• Wi-Fi: Ubiquiti Unifi UDM and APs (99%).
• LAN: Zyxel switches.
• Provide first-line support for user account issues in Google Workspace and Microsoft Entra ID.
• Coordinate with external vendors (e.g., VOIP, network providers) to resolve issues.
• Collaborate with Level 2 external vendors to resolve complex IT issues efficiently.
• Assist in filling out client vendor security assessment forms accurately and on time.
• Software Support and Account Administration.
• Administer Google Workspace and Microsoft Entra accounts.
• Support the setup of accounts for new users, including the Intune onboarding process.
• Manage the onboarding and offboarding of employees across systems.
• Assist in tracking internal SaaS usage.
• Maintain and manage the SaaS register, tracking usage and ensuring cost optimization.
• Technical Assets and Procurement.
• Handle the procurement of IT equipment, such as PCs, laptops, and peripherals, ensuring timely delivery and cost optimization.
• Develop and manage an IT asset lifecycle strategy, including procurement, maintenance, and retirement.
• Provide asset management support, including managing access keys, laptops, monitors, TVs, casting devices, webcams, and other IT-related office supplies.
• Manage inventory of IT equipment, consumables, and other supplies; support asset tracking and maintain asset reports.
• Arrange equipment repairs and maintenance, track warranty information, and oversee asset disposal.
• Endpoint Security and IT Compliance.
• Manage endpoint security by monitoring and maintaining the Microsoft Intune Admin Panel to ensure devices comply with company security policies.
• Regularly audit IT systems to ensure compliance with IT security and data privacy policies.
• Assist in developing and executing IT security incident response plans.
• Conduct access control audits across systems (e.g., Google Workspace, Microsoft Entra ID).
• Monitor and report on device backup and recovery processes.
• IT Projects and Process Improvement.
• Document and improve IT support processes by creating Standard Operating Procedures (SOPs).
• Identify opportunities for automating repetitive IT tasks through tools like Power Automate or scripting.
• Support or lead small IT projects, such as deploying new tools, upgrading infrastructure, or enhancing network security.
• Assist in preparing IT budgets by tracking expenses, identifying cost-saving opportunities, and forecasting IT needs.
• Security Equipment.
• Add or remove employees from fingerprint scanning and door entry systems.
• Ensure the functionality of security cameras (Unifi Protect G4 Bullet).
• Audits and Compliance.
• Participate in IT audits, ensuring compliance with company policies and security standards.
• Participate and implement in ISO certification and maintenance.
• Other Tasks.
• Identify areas for improvement and cost reduction while maintaining service and delivery standards.
• Prepare and update Process and Policy Documentation\.
• Provide training to internal users.
• Support internal events, activities, and meetups by ensuring technical equipment functions correctly.
• Assist with administrative paperwork related to IT and admin processes.
• Perform on-site support outside regular office hours (e.g., weekends) for troubleshooting or equipment setup to minimize downtime.
• Participate in special projects as assigned by the VP of Operations.
• Assist the Office Manager and Admin team with tasks such as moving furniture, fixing small items, cabling (electrical, etc.), and other minor tasks as assigned.
• The Qualifications.
• Bachelor s degree/Diploma in an IT-related field or relevant experience in lieu..
• Apple and Windows operating systems
• Basic networking (preferably Ubiquiti Unifi UDM and APs)
• Cloud services (e.g., Google Workspace, Microsoft Entra).
• Familiarity with Microsoft Intune and Apple Business Manager.
• Familiarity with Slack.
• Knowledge and experience in hardware and software troubleshooting.
• Strong problem-solving and communication skills.
• Previous experience in a technical support role.
• Service-oriented mindset.
• Detail-oriented and able to work independently, raising issues when necessary.
• Ability to prioritize tasks and work effectively under pressure.
• Willingness to learn, adapt, and work flexible hours.
• Familiarity with ticketing systems is a plus.
• English language proficiency is preferred.
• The Benefits.
• 10(15) days annual paid vacation.
• Health insurance.
• Life insurance.
• Provident Fund.
• Free Lunch every Wednesday.
• Learning Support.
• Grade A Office in the heart of Bangkok, directly connect with MRT Queen Sirikit Station.
• International work environment with over 20 different nationalities in the team.
• Working with a wide and interesting portfolio of clients in SEA and globally.
• Help with the international relocation, VISA and work permit process from start to finish.
• Opportunity to visit events and conferences.
• Standard perks such as free drinks and snacks in the office, team activities, trips and great parties.

Experience:

4 years required

Skills:

SAP, ERP, iOS, Management

Job type:

Full-time

• Configure, implement, and support SAP Service and Asset Manager (SAP SAM) solutions for enterprise clients.
• Collaborate with stakeholders to gather requirements, design processes, and deliver customized SAP SAM solutions.
• Integrate SAP SAM with SAP S/4HANA, SAP ERP, and SAP Business Technology Platform (BTP).
• Develop and enhance mobile app functionality using SAP BTP SDK / MDK (iOS/Android).
• Lead the deployment of SAP SAM solutions, ensuring offline capabilities, safety measures, and compliance requirements.
• Understanding on related process to work order management, asset management, and inventory processes as per SAM process.
• Coordinate with cross-functional teams for cross functional topic to align SAP SAM functionalities with business goals.
• Train and support end-users in utilizing SAP SAM and related tools effectively.
• 4 and above years of hands-on experience with SAP solutions, primary area SAP SAM, with integration to secondary area: SAP PM (Plant Maintenance), and SAP MM (Materials Management).
• Strong understanding of SAP BTP architecture and tools like SAP Integration Suite, SAP Analytics Cloud, and SAP BTP SDK.
• Experience in designing and delivering mobile application solutions in an SAP environment.
• Knowledge of asset-intensive industries such as utilities, manufacturing, or oil and gas is preferred.
• Proficient in business process analysis and translating functional requirements into technical designs.
• Strong problem-solving and troubleshooting abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with SAP MDG processes, example in managing and synchronizing asset and material master data are a plus.
• SAP certifications in relevant modules (e.g., SAM, BTP, MDG) are a plus.

Skills:

Oracle, SQL, UNIX

Job type:

Full-time

• Provide functional and technical support for Oracle Retail applications, including but not limited to Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Allocation.
• Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and minimal business disruption.
• Perform root cause analysis to identify recurring issues and implement permanent solutions.
• Collaborate with IT teams and Oracle Support to escalate, follow up, and resolve complex technical issues.
• Conduct regular system performance tuning and monitoring to ensure the stability and availability of Oracle Retail applications.
• Assist in the deployment of application updates, patches, and configuration changes.
• Support testing efforts for patches, updates, and enhancements in non-production environments.
• Maintain detailed documentation on issue resolution processes, configurations, and system changes.
• Participate in on-call rotations to ensure 24/7 application availability.
• RequirementsBachelor s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in application support or a similar role, with a focus on Oracle Retail (RMS, RPM, SIM, or other Oracle Retail suite applications).
• Strong knowledge of Oracle databases, PL/SQL, and performance tuning.
• Experience with Oracle Retail integration points and knowledge of Oracle Retail data models.
• Hands-on experience with Unix/Linux operating systems and shell scripting.
• Familiarity with Oracle WebLogic and middleware technologies.
• Experience with Oracle Retail patching, upgrades, and environment management.
• Solid understanding of IT service management frameworks, such as ITIL.
• Experience with monitoring tools and application performance management (APM) tools.
• Ability to troubleshoot both functional and technical issues, analyze logs, and conduct root cause analysis.
• Strong communication skills to work with business users and cross-functional teams.
• Ability to work independently and as part of a team, with a strong customer service mindset.
• Experience with cloud environments (e.g., Oracle Cloud, AWS) and Oracle Retail cloud solutions.
• Knowledge of Oracle Fusion Middleware, Java, or other relevant Oracle technologies.
• Experience working in a retail environment and familiarity with retail business processes.

Skills:

English

Job type:

Full-time

• Respond promptly and accurately to customer inquiries via phone, email, and live chat, while maintaining service quality and ensuring continuous productivity.
• Provide a warm and professional welcome to walk-in customers, addressing their needs and inquiries effectively.
• Identify customer needs and help customers use specific features.
• Follow up with customers to ensure their concerns, including technical issues, are well addressed.
• Stay informed about our internal databases, SOPs, policies, new features and functionalities, and technical information to share relevant information with customers.
• Share feature requests and effective workarounds with team members.
• Review and report product malfunctions (for example, by testing different scenarios or impersonating users) and collaborate with technical teams for issue resolution.
• Gather customer feedback and share it with product, marketing, or related teams to resolve customer issues and recommend service or platform improvements.
• Assist in training new customer support representatives when needed.
• Bachelor s degree in any field (New graduates are also welcome).
• Strong verbal and written communication skills in both Thai and English.
• Excellent communication, explanation, attention to detail, and can-do attitude.
• Ability to prioritize and manage multiple responsibilities.
• Customer-centric mindset, focusing on providing a positive customer experience.
• Ability to remain calm and maintain patience during difficult client interactions.
• Comfortable working in a fast-paced, ambiguous environment.
• Flexible working hours with 5 working days & 2 days off per week (Willing to work on rotating shifts including weekends and public holidays).
• Career Growth & Development: Opportunities to develop and expand your skills within our Operations and Customer Support teams.
• Dynamic & Supportive Environment: Work alongside a team of passionate, talented professionals who are dedicated to innovation and customer success.
• Competitive Compensation & Benefits: Enjoy a competitive salary, comprehensive benefits package, and additional perks that support your well-being and work-life balance.
• Recognition & Impact: Your contributions will make a tangible impact on both customer satisfaction and the company's success, with opportunities for recognition and advancement.
• Remark: Given the nature of the mentioned position, where employees are involved with customer data and asset values, and/or the company, to comply with legal and regulatory standards established by the Securities and Exchange Commission, as well as to align with laws and overseeing agencies, the company requires a criminal background check as part of the post-interview process before joining the company. Your criminal history information will be retained for a period of 6 months from the start date.

Skills:

Business Development, Contracts, Research, English

Job type:

Full-time

• Build, manage and develop business across key partners, e-wallet, payment, e-commerce platforms and others.
• Identify business needs in terms of cash in/out solutions, remittance, exchange platform understand, analyse their requirements, and provide input to develop sound and reliable cash in/out and remittance channels.
• Manage the process of initiating and drafting contracts for newly approved cash in & out and remittance channels with service providers, and ensure all technical and op ...
• Able to make data-driven decisions and use your own judgement to take course in your work.
• Identify gaps and weaknesses in the current Cash in/out Channels and analyse potential improvements or potential changes on contractual agreement based on the assessment of the quality of service through performance reports on a monthly basis.
• Organize data in a succinct and easy-to-understand manner: proper documentation, evaluation, and presentation.
• Develop and improve existing products/services to resonate with the market.
• Negotiate contract terms with clients and communicate with stakeholders.
• Coordinate with other teams to develop mutually beneficial proposals.
• Gather useful information from customer and competitor data.
• Monitor project teams to ensure contracts are executed as agreed.
• Participate in planning and preparing presentations/pitch deck and make and give presentations to prospective clients and internal executives.
• Identify and research potential clients and develop and maintain client relationships.
• Be passionate about crypto/blockchain with great understanding of the industry, players, and current movements.
• Fluency in English (spoken and written) is required; additional language skills are also valued.
• Think strategically and be able to think in terms of the long-term and the bigger picture, and see the value in potential solutions and partnerships.
• Be self-motivated and able to initiate and take ownership of leads and projects.
• Have Can-do attitude and willing to go the extra mile for the team to successfully deliver results.
• Detail Oriented.
• Have strong communication, presentation, and liaison skills in both external and internal endeavors.
• Understand data and be able to make educated connections in supporting arguments and reasonings.
• Thrive in high-pressure environments.
• Able wear many hats and fulfill multiple roles.
• Experience in traditional finance including banking, investment banking, and capital markets.
• Experience in product development and management.
• Experience working in the Cryptocurrency/Blockchain Industry.
• Sales experience in managing relationships with partners, clients, or vendors.
• Knowledge of crypto/DeFi.
• Financial market and product knowledge.

Skills:

Oracle, SQL, MySQL

Job type:

Full-time

• Perform DBA activities for Oracle Retail applications including MOM, Store, Planning, and middleware (RIB).
• Administer Oracle WebLogic middleware and manage multiple Oracle Retail environments.
• Install, configure, patch, upgrade, and maintain Oracle Retail applications and their interfaces.
• Monitor and support Oracle Retail applications, including RIB and related systems.
• Perform performance tuning, indexing, and partitioning for Oracle Retail and database systems.
• Install, configure, and maintain security applications (OID, OIM) and replication software (e.g., GoldenGate).
• Maintain Oracle database systems, including managing replication, backup, and disaster recovery setups (Oracle RAC, Data Guard, RMAN).
• Create and manage database objects, shell scripts, and PL/SQL files required by Oracle Retail applications.
• Schedule and monitor batch jobs using UC4, Cron jobs, and Oracle database.
• Troubleshoot and resolve complex database issues, ensuring high availability, security, and performance.
• Use Oracle support (Metalink) for service request creation, follow-up, and resolution.
• Install and maintain reporting and BI applications like OBIEE, BI Publisher, MicroStrategy.
• Administer cloud platforms (Oracle, AWS, Azure) and Oracle Exadata environments.
• RequirementsBachelor s degree or higher in Computer Science or a related field.
• Minimum of 5 years as a Database Administrator (Oracle, MSSQL, MySQL, etc.).
• Proficiency in system administration of Oracle Exadata, Cloud platforms (Oracle, AWS, Azure), and PaaS (Oracle Autonomous/AWS RDS).
• Experience with Oracle multitenant (Container/Pluggable DBs), RAC (Active-Active environments), and database performance tuning.
• Knowledge of Oracle ASM, Oracle security applications (OID, OIM), and replication tools (GoldenGate).
• Familiarity with Linux or UNIX environments and disaster recovery solutions (Oracle RAC, Data Guard and RMAN).
• Performs upgrades of databases (Patch, Export-Import Data Pump and Data Guard).
• Experience with virtualization technologies both on-premises and on the cloud.
• Strong knowledge of database installation, partitioning, performance tuning, and backup/recovery strategies.
• Ability to diagnose, troubleshoot, and resolve complex issues with Oracle databases and cloud services.
• Familiarity with automation and scripting (PL/SQL, Shell, Pro*C).
• Experience with cloud database environments (AWS RDS, Oracle Autonomous).
• Strong communication skills with the ability to collaborate with both technical and non-technical stakeholders.
• Excellent interpersonal skills and ability to work well in a team environment.

Experience:

3 years required

Skills:

Quality Assurance, Assurance, SAP, English

Job type:

Full-time

• Help clients in defining their needs and direct them to the corresponding modules and functionalities.
• Conceptualize functional analyses and the modeling of business processes in relation to project targets.
• Ensuring a cross-sectional view of the client's functional needs.
• Ensure the correlation between the development of solutions and the functional needs of the client.
• Perform the configuration of modules according to the business needs of the clients.
• Provide support and important technical and functional support during the deployment phases.
• Develop and provide leadership during testing and quality assurance phases.
• Maintain technical documentation and transfer knowledge related to its responsibilities.
• Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
• Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
• Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
• More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
• Consulting industry experience will be a great plus.
• Possess a strong knowledge and experience in SAP configuration.
• Have developed very good interpersonal communication and user support management skills.
• Possess strong analytical, incident resolution and problem-solving skills.
• Make quality decisions.
• Good Communication in English.
• LI-GM.
• Equal Employment Opportunity Statement.
• All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
• Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
• Accenture is committed to providing veteran employment opportunities to our service men and women.

Experience:

5 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 5 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• Knowledge in SQL Language and Data analytic tool such as Tableau, Power BI etc.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
• We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.
• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
• We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disabilityplease reach out to Contact Us.
• We are proud to announce Ericsson Thailand have been again officially Great Place to Work Certified in 2023. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. .
• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Skills:

Problem Solving, English

Job type:

Full-time

• The Job requires a technical background, preferably chemical acquired either through formal education and/or.
• experiences.Demonstrate strong technical analysis, interpretation skill, problem solving skill and knowledge of marketing.
• Drive and ability to deliver the result without supervision.
• Excellent communication and presentation skill, fluency in English.
• Ability to travel within country and aboard.
• OTHER REQUIREMENTS.

Experience:

3 years required

Job type:

Full-time

• We are seeking a dedicated Fixed Broadband Technical Support Engineer to join our team. This role is crucial in providing exceptional technical support and troubleshooting for our fixed broadband services. The ideal candidate will possess a strong understanding of network technologies, excellent customer service skills, and the ability to resolve technical issues efficiently.
• Provide 2nd Tier technical support to customers experiencing issues with fixed broadband Network & services.
• Diagnose and troubleshoot connectivity issues, including hardware, software, and network configuration problems.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Monitor analyze and report network/service performance metrics, proactively identifying potential issues.
• Collaborate with engineering and product teams to resolve complex technical problems and provide feedback for service improvements.
• Maintain detailed documentation of customer interactions, technical issues, and resolutions in the ticketing system.
• Stay updated on new technologies, products, and industry trends to enhance service quality and effectiveness.
• 24x7 standby in shift to support first line staffs.
• 0 - 3 Years Experiences in Telecomunication or IT Operation.
• Bachelor s degree in Computer Science, Information Technology, Telecommunications, or a related field (or equivalent experience).
• Excellent communication skills, both verbal and written, with an ability to explain technical concepts to non-technical users.
• Customer-oriented mindset with strong problem-solving skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Basic computer skills Excel,Word,Power point etc. is essential.
• Experience with various broadband technologies (FTTx,MPLS,VLL,VPN,Routing protocol) and associated equipment.
• Relevant certifications (e.g., CompTIA Network+, Cisco Certified Network Associate) are advantageous.
• Programming skills in python,shell script or php are advantageous.
• What happens once you apply?.
• Click Here to find all you need to know about what our typical hiring process looks like.
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• Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
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• Primary country and city: Thailand (TH) || Bangkok.
• Job details: Automated Operations Engineer.
• Primary Recruiter: Sitthinon Charoenkitwayo.

Experience:

2 years required

Skills:

ERP, Oracle, SAP

Job type:

Full-time

• Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
• Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
• Helping to define and influence the future technical direction for the evolution of client solutions.
• Supporting the deployment of client solutions into production.
• Build and deploy applications.
• Works mostly independently within task guidelines established by management.
• Perform work based on defined processes and provide feedback on process improvements as appropriate.
• Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
• Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
• Respond to tech inquiries via email, through online chats, over the phone, or in person.
• Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
• At least 1-year experience in Customize On Oracle Fusion Cloud.
• At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
• Working experiences from areas of integration, report, or form developments.
• Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
• An understanding of software development best practices, and a desire to see them implemented.
• A desire to constantly learn and upskill your abilities.
• The ability to absorb new technical information and apply it effectively.
• Able to deal with and handle difficult situations and work under time constraints.
• Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
• Positive attitude and empathy for others.
• Nice to have: experience in the Oracle Fusion Cloud.

Experience:

1 year required

Skills:

Software Development, DevOps, SQL, English

Job type:

Full-time

• You will serve as the first point of contact to support those seeking technical assistance.
• You will solve urgent, customer-specific issues using in-house support tools.
• You will escalate issues related to software defects to the software development team, working closely with product managers and engineers to ensure a smooth problem investigation.
• You will ensure that all issues and their resolutions are properly logged and documented.
• You will identify major, elusive, and recurrent issues that impact clients.
• You possess analytical and problem-solving skills. (No change made to this sentence as it doesn't fit with the "you will" structure.).
• Bachelor's degree in Computer Science or Information Technology, or equivalent experience.
• Good knowledge of database systems management software, Jira, Azure DevOps, and logging software.
• At least one year of experience working in technical support roles.
• Strong investigation and problem-solving skills with the ability to troubleshoot and identify the root causes of software and infrastructure problems.
• Self-motivated, eager to solve problems, and driven to completion.
• A good understanding of SQL and JSON, and knowledge of any programming language is a plus.
• Fluent in written and spoken English.
• This role is open for both Thai and non-Thai candidates. We can provide full VISA sponsorship if required.

Experience:

5 years required

Skills:

Automation, Oracle, SQL

Job type:

Full-time

• API Innovator: Develop and integrate custom APIs, ensuring seamless connectivity between Oracle Fusion applications and external systems. You'll design and implement interfaces that enable efficient data flows across platforms.
• Report Builder: Design and build custom reports using Oracle BI Publisher, OTBI, and other reporting tools within Oracle Fusion. You will work closely with stakeholders to ensure that reports meet business needs and provide actionable insights.
• Table Architect: Create and maintain custom tables in Oracle Fusion, ensuring they a ...
• Integration Specialist: Develop and maintain interfaces that connect Oracle Fusion with third-party systems, ensuring data flows are secure, accurate, and aligned with business processes. You will work on inbound and outbound integrations, including data transformation and mapping.
• Technical Troubleshooter: Solve complex technical issues related to Oracle Fusion implementations. You will collaborate with functional teams to troubleshoot, debug, and resolve technical problems within the Oracle environment.
• Collaboration Partner: Work closely with functional teams and stakeholders to understand business requirements and translate them into technical solutions. You'll act as a key partner in delivering Oracle Fusion enhancements, upgrades, and implementations.
• Oracle Fusion Expertise: In-depth knowledge of Oracle Fusion technical architecture, including experience in writing and consuming APIs, building interfaces, creating custom tables, and working with Oracle Fusion reporting tools like BI Publisher and OTBI.
• Programming Skills: Strong proficiency in PL/SQL, Java, and XML for writing stored procedures, triggers, and other database objects. Experience with web services (SOAP/REST) for API development and integration.
• Report Development Experience: Proven ability to build complex reports using Oracle BI Publisher, OTBI, and FBDI, with a focus on creating user-friendly and data-rich reports that meet business requirements.
• Interface Design and Development: Expertise in building and managing inbound/outbound interfaces between Oracle Fusion and external systems, utilizing APIs, web services, and other integration tools.
• Technical Troubleshooting: Strong problem-solving skills, with experience in debugging and resolving complex issues within Oracle Fusion, particularly related to custom development, interfaces, and integrations.
• Database Management: Experience with Oracle databases for creating custom tables, managing data relationships, and optimizing performance in the context of Oracle Fusion ERP.
• Experience and Education: Bachelor's degree in Computer Science, Information Systems, or a related field, with 5 years of experience in Oracle Fusion technical development.
• Stakeholder Management: Demonstrated ability to manage and influence stakeholders across finance, IT, and business teams to align on project objectives, risk mitigation strategies, and successful outcomes in Oracle Fusion environments.
• Adaptability: Proven ability to excel in fast-paced, dynamic environments, quickly adapting to new challenges, including Oracle Fusion configurations, while maintaining compliance with industry standards and evolving regulations.
• Experience working in finance cross-functions (e.g., Tax, Finance operations, Treasury, FP&A).
• Familiarity with project management methodologies (e.g., Agile, SDLC).
• Experience in data analytics or with other modules within Oracle Fusion ERP.
• Knowledge of Robotic Process Automation (RPA) tools and other financial software.
• Equal Opportunity Employer.
• At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
• We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
• To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

Experience:

5 years required

Skills:

Assembly, English

Job type:

Full-time

• Take ownership for Environmental, Health and Safety (EHS) issues on site for the company s undertaking.
• Lead and coordinate erection and assembly activities in accordance with time schedule and cost estimate.
• Coordinate erection/assembly activities in accordance with valid instructions, check lists, specifications and regulations.
• Reports technical investigations (non-conformance reports).
• Participate in order specific reviews for larger project.
• Reports or updates on product related faults and improvements and gives feedback to product line responsible.
• Supervision and co-ordination of consultants, contractors, and customer staff.
• Keep availability of all training courses and certificates e.g. LOTO, Electrical Safety at Work, H2S, Confined spaces, Hot work and First aid.
• be available for field service assignments.
• follow established safe work methods and ensure that the work is carried out in accordance with valid EHS regulations.
• always act as an ambassador within Siemens Energy. Always collaborate and communicate with our internal customers.
• collaborate with foreign colleagues, third party and customer personnel in a respectful and professional manner.
• practice Siemens ownership culture and take responsibility for a task or a fault until it is addressed accordingly.
• What You Bring.
• Bachelor s degree in mechanical engineering, Aerospace Engineering, Marine Engineering or any related field.
• Minimum 5 years working experience in gas turbine or related engineering field.
• Ability to handle pressure and have service mind.
• Communication and problem-solving skills.
• Good command of English both written & spoken skills and proficient in MS Office.
• Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.
• Who is Siemens Energy?.
• At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we re also using our technology to help protect people and the environment.
• Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
• Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo.
• Our Commitment to Diversity.
• Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character - no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
• https://jobs.siemens-energy.com/jobs.

Job type:

Full-time

• Date: 21 Dec 2024 Location: Bangkok (กรุงเทพมหานคร), Thailand, 10900
• ROLE & RESPONSIBILITY.
• Lead for development Disinfectant/Preservative + Surfactant marketing strategy focusing Personal care, Industrial & Institution cleaning, Paint & Coating and others 2.Lead for commercial development and market expansion cover in SEA market 3.Lead for Initiate and create activity for marketing and sale for focus end market (Personal care, Industrial & Institution cleaning, Paint & Coating and others) 4.Support technic ...
• EXPERIENCE.
• Experience in Industrial and Institution(I&I) cleaning is preferred.
• Experience on market/commercial development situation of Disinfectant/Preservative + Surfactant and/or specialty chemical product/business.
• Experience / well understand on the process and practice of technical service and/or technical sale engineer.
• Experience and understand process/how of product formulation development; Experience in I&I cleaning is preferred.
• Experience on the specialty chemical (i.e. D+S product) manufacturing/production.
• Experience market development for Personal care, Industrial and Institution cleaning(I&I) and Paint & coating business.
• Experience as technical sale, sale engineer for Surfactant, Disinfectant, preservative product.
• Strong experience in cross functional work involving commercial, technical, R&D, strategy as well as business development.
• Understand / experience in financial performance for running the business.
• EDUCATION.
• Bachelor or higher in Chemical Engineering, Chemical Technology, Petroleum/Petrochemical Technology are preferred, or other Engineering discipline/ Economics.
• OTHER REQUIREMENTS.
• Possess strong English communication, be extremely logical & Service Mind.

Experience:

4 years required

Skills:

Legal, Work Well Under Pressure

Job type:

Full-time

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements.
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly.
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment.
• Ensure service delivered to our customers meets contractual Key Performance Indicator ( KPIs ) and financial expectations.
• Communicate expectations to employees and provide timely updates.
• Provide subject matter expertise in handling escalated customer calls as needed.
• Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities.
• Stay current on internal work processes, policies and procedures. Attend required manager development training.
• Promote the Concentrix values through both behavior and attitude, including being an advocate for team members.
• Candidate Profile.
• Associate's degree in related field with two to four years of relevant experience preferred.
• Highly motivated individual with skills to develop and coach team members to achieve performance expectations.
• Work well under pressure and follow through on items to completion.
• Strong communication skills, both written and verbal.
• Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable.
• Ability to mentor, coach and provide direction to a team of employees.
• Willingness to work a flexible schedule.
• Career Level Description.
• Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments. Coordinates and supervises the daily activities of business or technical support or production team members. In charge of handling single and medium-sized line of business. Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager. Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues. Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.
• Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made.
• Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies.
• Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates.
• Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement management policies.
• Support and manage the program together with other Team Leaders and Managers.
• Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable legal requirements.
• Manage team members on their performance on a regular basis, and write and deliver performance appraisal.
• The Team Leader s role is a managerial level position, a position reposed with trust and confidence.
• Disclaimer.
• The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
• Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.
• If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Experience:

5 years required

Skills:

Software Development, Problem Solving, Enthusiastic, English

Job type:

Full-time

• On-call support/ weekends on a rotation basis.
• Provide 2d level of technical support for all application systems and software components.
• Troubleshoot and investigate the root cause of incidents that happen within application systems.
• Work closely with application development teams and platform team to investigate and fix issues.
• Monitor, update and maintain application systems to ensure they are working as operational.
• Understand and be able to study and apply new technology to support business requirements.
• Continuously improve work scope and reduce manual work.
• Coordinate with other technical teams (service & infrastructure teams, software development, and 3rd-party vendors) in troubleshooting and resolving issues.
• Key member of the incident response team.
• A positive, can-do attitude, that naturally expresses a high degree of empathy to others.
• Require strong technical, analytical, interpersonal and organizational skills.
• Bachelor s Degree in Computer Science or equivalent work experience. We are more interested in passion for technology and what you are capable of, than we are in academic qualification.
• 3 - 5 years of relevant work experience.
• Experience in troubleshooting and investigating IT system/application incidents, structured approach to problem solving.
• Self-motivated and self-learning and able to work in a fast-paced work environment with minimal supervision.
• Good interpersonal communication, high responsibility, enthusiastic to explore new technologies.
• Excellent service mind and good customer service skills.
• Able to work under pressure.
• Good command of spoken and written Thai and English.
• Hand-on Unix/Linux skill and shell programming and Java application log reading and analyzing is a plus.
• Understanding the Financial terminology (especially Loan) is preferred.
• Experience with a broad mix of technologies, including a strong subset of:Familiarity with Linux and Unix operating systems.
• Basic understanding with SQL, API, Database, Networking, AWS, Prometheus, Grafana, Jenkins or RunDeck.

Skills:

Data Analysis, SQL, Problem Solving, English

Job type:

Full-time

• Working closely with business and technical domain experts to identify data requirements that are relevant for analytics and business intelligence.
• Implement data solutions and data comprehensiveness for data customers.
• Working closely with engineering to ensure data service solutions are ultimately delivered in a timely and cost effective manner.
• Retrieve and prepare data (automated if possible) to support business data analysis.
• Ensure adherence to the highest standards in data privacy protection and data governance.
• Bachelor s of Master s Degree in Computer Science, Computer Engineering, or related.
• Minimum of 1 Year with relational/non-relational database systems and good command in SQL.
• Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment.
• Ability to work independently, have strong problem solving and organization skills, with a high initiative and a sense of accountability and ownership.
• Experience with cloud-based platforms such as AWS, Google Cloud platform or similar.
• Experience in data processing batch / real time / nearly realtime.
• Experience with data integration or ETL management tools such as AWS Glue, Databrick,or similar.
• Experience with web or software development with Java,Python or similar.
• Experience with Agile methodology is a plus.
• Good in communication and writing in English.
• Good interpersonal and communication skills.