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Experience:
5 years required
Skills:
Sales, SAP, English
Job type:
Full-time
Salary:
negotiable
- Build strong client relationships: Get to know potential and existing clients, understand their unique challenges, and become their trusted advisor.
- Find the perfect solution: Analyze client needs and identify the most relevant SAP solutions that can help them achieve their goals.
- Showcase the power of SAP: Explain the value proposition of SAP solutions in a clear and compelling way, demonstrating how they can solve client problems.
- Team up for success: Work closely with sales, technical, and marketing teams to ensure a smooth and successful journey for your clients.
- Grow the business: Be proactive in identifying new business opportunities in your territory and contribute to regional growth.
- QualificationsBachelor s degree in Information Technology or another related field.
- 5 - 7 years of experience in technical sales or technical pre-sales, ideally with SAP enterprise software.
- Strong understanding of SAP solutions and their application in various industries.
- Ability to build and maintain strong relationships.
- Self-motivated and results-oriented, with a strong work ethic and the ability to manage multiple tasks.
- Strong analytical and problem-solving skills.
- Good communication and presentation skills In Thai and English.
- Additional Information
- Your future job offers you
- 5 working days, multinational working environment and flexible working hours.
- Make it happen
- Apply a job with us by clicking the I m interested button!.
- Due to high volume of candidates, only shortlisted candidates will be contacted.
Skills:
SAP, Good Communication Skills, Analytical Thinking
Job type:
Full-time
Salary:
negotiable
- Design, implement and deploy SAP solutions to achieve defined business goals.
- Be part of the project deliver team, leading and support implementation.
- Responsible to create requirement traceability matrix, design documents, test scripts.
- Drive discussion with client business during blueprint phase to gather requirements, solution design sign off, demo of configured solution, final UAT sign off.
- Maintain skills in SAP applications process design and configuration.
- SAP application design, development, integration, testing, deployment and technical architecture.
- Use Data Services to support client.
- Manage small teams and or work efforts if in an individual contributor role at a client or within Accenture.
- At least 2 years of experience in SAP modules.
- Have good communication skills.
- Have good logical and analytical thinking.
Skills:
Quality Assurance, Assurance, SAP, English
Job type:
Full-time
Salary:
negotiable
- Help clients in defining their needs and direct them to the corresponding modules and functionalities.
- Conceptualize functional analyses and the modeling of business processes in relation to project targets.
- Ensuring a cross-sectional view of the client's functional needs.
- Ensure the correlation between the development of solutions and the functional needs of the client.
- Perform the configuration of modules according to the business needs of the clients.
- Provide support and important technical and functional support during the deployment phases.
- Develop and provide leadership during testing and quality assurance phases.
- Maintain technical documentation and transfer knowledge related to its responsibilities.
- Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
- Provide a monitoring role in order to understand and anticipate trends in their area of expertise and make appropriate recommendations in terms of developing best practices for the company.
- More than 5 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
- Consulting industry experience will be a great plus.
- Possess a strong knowledge and experience in SAP configuration.
- Know the integration points and 'tie-ins' with other modules.
- Have developed very good interpersonal communication and user support management skills.
- Possess strong analytical, incident resolution and problem-solving skills.
- Make quality decisions.
- Good Communication in English.
Experience:
3 years required
Skills:
SAP
Job type:
Full-time
Salary:
negotiable
- Design, build and configure applications to meet business process and application requirements.
- Keep abreast of current and emerging SAP technologies and trends and assist in the selection of robust and appropriate technologies.
- Design and deliver retail-specific processes and end to end functional configuration in SAP.
- Demonstrate technical expertise in end-to-end configuration of sales and supply chain processes in SAP (or S/4 HANA).
- At least 3 years of experience as SAP SD Consultant.
- Degree in Information Technology, Computer Science or another relevant field.
- Basic knowledge in SAP SD, knowledge in end-to-end implementation in SD module as well as roll out and support experience.
- Hands on experience in implementation and support of SD.
- Experience in Data Migration is a must.
Experience:
2 years required
Skills:
ERP, Oracle, SAP
Job type:
Full-time
Salary:
negotiable
- Developing client solutions with Oracle Tools such as BI Publisher Report, OTBI Report, and FR Report.
- Developing client solutions with Oracle PaaS Tools such as ODI, OICS, and JCS.
- Helping to define and influence the future technical direction for the evolution of client solutions.
- Supporting the deployment of client solutions into production.
- Build and deploy applications.
- Works mostly independently within task guidelines established by management.
- Perform work based on defined processes and provide feedback on process improvements as appropriate.
- Cooperate with the team leader in estimation effort, developing plan/schedule, and performing tasks according to the plan.
- Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance.
- Respond to tech inquiries via email, through online chats, over the phone, or in person.
- Bachelor s Degree or higher in Computer Science/ Engineering/ Information Technology or related fields.
- At least 1-year experience in Customize On Oracle Fusion Cloud.
- At least 2 years experience in ERP or Supply Chain Management Software Implementation such as SAP, Oracle, or Microsoft.
- Working experiences from areas of integration, report, or form developments.
- Skill/Knowledge: BI Publisher Tools, OTBI, FR Report, OICS, ODI, PL/SQL, Oracle Form, Oracle Report, JDeveloper.
- An understanding of software development best practices, and a desire to see them implemented.
- A desire to constantly learn and upskill your abilities.
- The ability to absorb new technical information and apply it effectively.
- Able to deal with and handle difficult situations and work under time constraints.
- Proactive, self-motivated, systematic thinking, fast learner, and willing to contribute and work as a team.
- Positive attitude and empathy for others.
- Nice to have: experience in the Oracle Fusion Cloud.
Skills:
SAP, Finance, Industry trends
Job type:
Full-time
Salary:
āļŋ150,000 - āļŋ200,000, negotiable
- Lead the design and implementation of SAP MDG solutions to meet business requirements.
- Develop and execute master data governance strategies and policies.
- Establish data quality standards and processes to ensure accurate and consistent master data.
- Monitor and analyze data quality metrics and implement corrective actions as needed.
- Work closely with cross-functional teams (e.g., IT, Finance, Operations) to align master data governance with business objectives.
- Serve as the primary point of contact for master data-related inquiries and issues.
- Provide training and support to end-users on SAP MDG functionalities and best practices.
- Develop documentation and training materials for master data processes.
- Stay updated on SAP MDG enhancements and industry trends.
- Recommend and implement process improvements to enhance master data management.
- Bachelor s degree in Information Technology, Business Administration, or a related field.
- Proven experience in SAP MDG implementation and management.
- Strong understanding of master data management principles and practices.
- Excellent analytical, problem-solving, and communication skills.
Skills:
SAP, Good Communication Skills, Analytical Thinking
Job type:
Full-time
Salary:
āļŋ150,000 - āļŋ200,000, negotiable
- Design, implement and deploy SAP solutions to achieve defined business goals.
- Be part of the project deliver team, leading and support implementation SAP Concur.
- Responsible to create requirement traceability matrix, design documents, test scripts.
- Drive discussion with client business during blueprint phase to gather requirements, solution design sign off, demo of configured solution, final UAT sign off.
- Use Data Services to support client.
- Manage small teams and or work efforts if in an individual contributor role at a client or within Accenture.
- 5-8 years and above of knowledge and experience in SAP Concur.
- Have good communication skills.
- Have good logical and analytical thinking.
Experience:
5 years required
Skills:
SAP, Software Development, Industry trends
Job type:
Full-time
Salary:
negotiable
- Analyze business requirements and technical specifications to design and develop detailed test cases, scenarios, and scripts..
- Execute functional, integration, regression, and performance testing across SAP, Digital Factory, PLM, and ETQ platforms..
- Utilize testing tools and methodologies to optimize testing efficiency and coverage..
- Document and track defects, working closely with development teams to ensure timely resolution..
- Collaborate effectively with project managers, business analysts, developers, and other stakeholders throughout the software development lifecycle..
- Provide clear and concise testing updates and reports to the project team and management..
- Actively participate in project meetings and contribute to testing-related discussions..
- Advocate for quality throughout the project lifecycle, ensuring adherence to testing standards and best practices..
- Contribute to the development and improvement of testing processes and methodologies..
- Stay abreast of industry trends and emerging technologies in software testing..
- Knowledge/Skills/Competencies.
- Extensive experience in testing SAP applications, including functional modules relevant to the organization (e.g. SD, MM, WM, PP, QM, FICO)..
- Solid understanding of PLM concepts and experience in testing PLM platforms (e.g. Enovia 3DEXperience or equivalent)..
- Hands-on experience with testing in-house developed Manufacturing Execution Systems (MES), including its integration with the shop floor systems..
- Familiarity with ETQ Reliance or similar quality management systems..
- Strong knowledge of software testing methodologies, including Agile and Waterfall..
- Experience with test management tools (e.g., HP ALM, Jira)..
- Excellent analytical, problem-solving, and communication skills..
- Physical Demands.
- Duties of this position are performed in a normal office environment.
- Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
- Typical Experience.
- 5+ years of proven experience in software testing, with a strong focus on business process testing..
- Typical Education.
- Bachelor s degree in Computer Science, Information Technology, or a related field..
- Notes.
- This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
- Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
- At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
- Celestica (NYSE, TSX: CLS) enables the world s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
- Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
- Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.
Experience:
1 year required
Skills:
SAP, Good Communication Skills, Analytical Thinking
Job type:
Full-time
Salary:
negotiable
- Design, implement and deploy SAP solutions to achieve defined business goals.
- Be part of the project deliver team, leading and support implementation.
- Responsible to create requirement traceability matrix, design documents, test scripts.
- Drive discussion with client business during blueprint phase to gather requirements, solution design sign off, demo of configured solution, final UAT sign off.
- Maintain skills in SAP applications process design and configuration.
- SAP application design, development, integration, testing, deployment and technical architecture.
- Use Data Services to support client.
- Manage small teams and or work efforts if in an individual contributor role at a client or within Accenture.
- At least 1 year of knowledge and experience in SAP modules such as SD, FI, PP, CO, MM, QM, Concur, MDG, PS, PM, or other modules.
- Have good communication skills.
- Have good logical and analytical thinking.
Job type:
Full-time
Salary:
negotiable
- Overseeing the implementation and maintenance of SAP BPC solutions.
- Collaborating with finance teams to develop budgeting, forecasting, and reporting processes.
- Providing training and support to users on SAP BPC functionalities.
- Analyzing and improving existing financial processes for efficiency.
- Ensuring compliance with financial regulations and standards..
- Bachelor s degree in Finance, Accounting, or related field.
- Proven experience with SAP BPC implementation and management.
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities..
- Competitive compensation package.
- Company benefits (health, dental, vision, life insurance) for all employees.
- Flexible environment with tremendous growth potential, and the opportunity to make an immediate and substantial impact to your team and Company.
- Work with a group of passionate, driven, and creative technologists.
Skills:
SAP, Service-Minded, English
Job type:
Full-time
Salary:
negotiable
- Responsible to User s problem and Integration from other application.
- Recognize issues, take ownership and drive to resolution.
- Lead continuous improvement within area of responsibility.
- Configuration on SAP in SD/MM/FI/CO Module.
- Proposed opportunity of improvement in area.
- Bachelor degree in Computer science, Business Administration or related field.
- Good understanding of SD/MM/FI/CO business processes, standards and practices of related applications.
- Integration expertise with other SAP modules will be highly value.
- Service mind is a must.
- Good analytical, problem-solving and consulting skills.
- Good communication skills, service mind, good team player and logical thinking.
- Good command of English at intermediate level.
Skills:
SAP, Leadership Skill, English
Job type:
Full-time
Salary:
negotiable
- Customizing SAP modules based on business requirements.
- Staying informed about SAP updates and best practices.
- Designing and implementing SAP ABAP solutions.
- Bachelor s degree in computer science or related field.
- Proven experience in SAP ABAP development.
- Knowledge of SAP modules and integration.
- Can converse in Basic English and Thai.
Experience:
3 years required
Skills:
SAP, Good Communication Skills, English, Polish
Job type:
Full-time
Salary:
negotiable
- Work closely together with functional consultants, roll-in team, and partner system counterparts in Agile project mode.
- Design scalable interface solution in SAP PO for efficient interface deployment.
- Analyze existing PI interfaces from previous SAP systems and define technical solution options.
- Perform effort estimation.
- Implement and test solutions.
- Perform issue analysis and defect fixing.
- Minimum 3 years experience in SAP PO/PI and APIs Development.
- Interface Development.
- Very good knowledge of English and Polish - to the extent that you can understand and create technical documentation, create presentations and work in an international team.
Experience:
3 years required
Skills:
Quality Assurance, Assurance, SAP, English
Job type:
Full-time
Salary:
negotiable
- Help clients in defining their needs and direct them to the corresponding modules and functionalities.
- Conceptualize functional analyses and the modeling of business processes in relation to project targets.
- Ensuring a cross-sectional view of the client's functional needs.
- Ensure the correlation between the development of solutions and the functional needs of the client.
- Perform the configuration of modules according to the business needs of the clients.
- Provide support and important technical and functional support during the deployment phases.
- Develop and provide leadership during testing and quality assurance phases.
- Maintain technical documentation and transfer knowledge related to its responsibilities.
- Act as a consultant in their area of expertise and represent their department when interfacing with decision-making and technical bodies.
- Provide a monitoring role in order to understand and anticipate trends in their area of expertise, and make appropriate recommendations in terms of developing best practices for the company.
- Bachelor s degree in IT, Computer Sciences, Business Administration, Engineering or related fields.
- More than 3 years and above in SAP deployment, support and/or upgrade projects on one or more of the following modules: FI, CO, ideally acquired in the consulting world.
- Consulting industry experience will be a great plus.
- Possess a strong knowledge and experience in SAP configuration.
- Have developed very good interpersonal communication and user support management skills.
- Possess strong analytical, incident resolution and problem-solving skills.
- Make quality decisions.
- Good Communication in English.
- LI-GM.
- Equal Employment Opportunity Statement.
- All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
- Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
- Accenture is committed to providing veteran employment opportunities to our service men and women.
Skills:
SAP, Accounting, Finance
Job type:
Full-time
Salary:
āļŋ23,000 - āļŋ30,000, negotiable
- Gather information from suppliers in order to use the information to estimate prices when considering purchases. including presenting options to supervisors.
- Make a quotation and cost budget Cost of each project.
- Prepare and check quotations and inspect purchased work to be in accordance with the agreement/purchase contract or employment contract.
- Check the correctness of the Supplier's work and coordinate activities between the customer and the Supplier in inspecting the work.
- Prepare and summarize the actual costs of each project, including following up documents for other related departments.
- Support overall documents via SAP system.
- Bachelor's degree in accounting, business management, finance or the related.
- Have working experiences more than 3 years.
- Have a good skill in Excel, SAP.
- Pivot, VLOOKUP is in advantage.
- Location: Nearly MRT Thailand Cultural Centre Station.
- Working date & Times: Mon-Fri at 8.30 a.m. - 05.00 p.m.
- Talent Acquisition and Onboarding Associate
- Thai Beverage Public Company Limited.
Skills:
Cloud Computing, SAP, Linux
Job type:
Full-time
Salary:
negotiable
- Acting as the key of Cloud technical aspect for the consulting team to provide the technical consulting to both internal and external customers.
- Design Cloud solution architecture in response to the client s requirement.
- Provide advisory consulting service to the client regarding the True IDC Consulting practices.
- Create Cloud technical requirements to the client s migration plan.
- Experience of designing and implementing comprehensive Cloud computing solutions on various Cloud technologies e.g. AWS, GCP.
- Experience in building multi-tier Service Oriented Architecture (SOA) applications.
- Experience in SAP Cloud Infrastructure in term of architecture & design in AWS, GCP public cloud.
- Knowledge of Linux, Windows, Apache, IIS, NoSQL operations as its architecture toth e Cloud.
- Knowledge of Containerization administrative for both Windows and Linux technologies.
- Knowledge of key concerns and how they are addressed in Cloud Computing such as security, performance and scalability.
- Good in customer objective handling & Good in customer presentation skill.
- Nice to have.
- UNIX shell scripting.
- AWS Certified Solution Architect - Associate.
- GCP Certified Solution Architect - Associate.
Skills:
Accounting, Finance, SAP, English
Job type:
Full-time
Salary:
negotiable
- Manage the relationship with all stakeholders. Coordinate internal resources and third parties/vendors for the flawless execution of projects.
- Ensure that all projects are delivered on time, within scope, and within budget.
- Create and maintain comprehensive project documentation.
- Report and escalate to management as needed.
- Identify risk and manage to minimize project risks.
- Develop a detailed project plan to track progress.
- Identify areas of improvement, and implement changes to improve project deliverables.
- Bachelor or Masters degree in Accounting (preferable) or finance.
- At least 5 years of experience in a corporation. Previous experience in utilizing SAP in Accounting and Finance field is a plus.
- Excellent client-facing and internal communication skills, written and verbal communication skills.
- Work well under pressure, being flexible and self-dependent.
- Attentive to detail and multi-tasking.
- Good command of both written and spoken English.
Experience:
7 years required
Skills:
Finance, Budgeting, SAP
Job type:
Full-time
Salary:
negotiable
- Develop and design strategies, and deliver finance transformation projects which help address our clients evolving needs in the finance function along the dimensions of insight, efficiency and effectiveness, and control.
- Identify initiatives to help clients transform / improve their finance and operational processes in areas such as Budgeting, Planning, Forecasting, Consolidation, Profitability & Cost Management, Management Reporting.
- Support the implementation of relevant technology platforms in the finance function ...
- Develop tactical plans to help clients implement these strategies and measure results.
- About you.
- Degree in Accounting/Finance related discipline from a reputable University, with strong skills and experience in finance and treasury processes.
- Minimum 7 years of relevant experience including Consulting (Finance) background with demonstrated skills in managing projects and communicating effectively with clients and teams; or otherwise with industry experience in the finance function in a business partner role.
- Experience with working on Enterprise Resource Planning (ERP), Enterprise Performance Management or Treasury platforms / technologies.
- Strong analytical, interpersonal and communication skills with a track record of senior executive level engagement.
- Lean / Six-Sigma or equivalent certifications will be advantageous.
- Demonstrates some proven knowledge and experience in roles providing technical implementation of EPM (Enterprise Performance Management) tools: Oracle Cloud EPM (EPBCS, FCCS, EDMCS, ARCS, Narrative Reporting, TRCS) / SAP / OneStream / Anaplan.
- If you have any questions, please feel free to contact Prangnart, Human Resources Team, on [email protected].
- We thank all applicants. Please note that only short-listed candidates will be contacted for interviews.
- Education (if blank, degree and/or field of study not specified).
- Degrees/Field of Study required: Bachelor Degree Degrees/Field of Study preferred:Certifications (if blank, certifications not specified).
- Required Skills.
- Optional Skills.
- Desired Languages (If blank, desired languages not specified).
- Travel Requirements.
- Not Specified
- Available for Work Visa Sponsorship?.
- No
- Government Clearance Required?.
- No
- Job Posting End Date.
- December 31, 2024
Experience:
4 years required
Skills:
SAP, Problem Solving
Job type:
Full-time
Salary:
negotiable
- Managing SAP Successfactors project stages including, project estimating, requirements determination, gap analysis, business process reengineering, issue resolution, configuration, custom code specifications, testing, training, go-live assistance and post implementation support.
- Provide timely and accurate project status information to our client s PMO team, escalate project issues appropriately, mentor cross-functional project team members, and identify and share implementation best practices with them.
- Provides domain expertise in two of the following submodules:Core HR.
- Talent Management.
- Enough about us, let's talk about youIf you are someone with:SuccessFactors certified is preferred.
- Minimum 3-4 Years of SAP HCM including at least 2 years of SuccessFactors experience of deep hands-on functional experience in the implementation and configuration; cross-modules / applications integration experience.
- Vast experience on challenging implementations experiences for clients in different industries including Energy (Oil and Gas), Pharma & Consulting.
- Ability to analyze As Is and To Be business processes, complete complex business design for gap / interfaces and configure system to user requirement Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
- Drive, tenacity, client focused and results oriented.
- Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
- Superior verbal and written communication skills including a proven track record in developing and conducting interviews, focus groups and presentations.
- Ability to develop and present new ideas and conceptualise new approaches and solutions.
- Strong business acumen with solid analytic skills and conceptual thinking.
- Ability to work in a fast paced and demanding environment.
- Next Steps So what are you waiting for? Join the winning team now.
- Due to volume of applications, we regret only shortlisted candidates will be notified.Requisition ID: 54102In Thailand, the services are provided by Deloitte Touche Tohmatsu Jaiyos Co., Ltd. and other related entities in Thailand ("Deloitte in Thailand"), which are affiliates of Deloitte Southeast Asia Ltd. Deloitte Southeast Asia Ltd is a member firm of Deloitte Touche Tohmatsu Limited. Deloitte in Thailand, which is within the Deloitte Network, is the entity that is providing this Website.
Experience:
5 years required
Skills:
SAP
Job type:
Full-time
Salary:
negotiable
- Bachelor degree in Business Administration, Engineering, Management or related fields.
- 5 years experience in broad of business functions.
- In depth knowledge of diverse business functions and principles.
- Strong organizational and time management skills with the ability to produce accurate, quality information within agreed timescales.
- Desire to work in business transformation and change environments also driven by information systems/ organizational strategy.
- ROLE & RESPONSIBILITY.
- Actively discuss with BUs to understand expectations, pain points and business requirement and its functionality for new initiatives.
- Gather, collect, analyze and refine requirements from BUs,.
- Summarize requirement for technical solutions.
- May suggest features/ functionality for initiative.
- Prioritize the requirements based on business value and risks.
- Option to suggest strategic partners based on their credential (work together with strategic/contract partnership officer).
- Understand SAP business process and align to business requirement.
- ROLE & RESPONSIBILITY.
- Represent BUs/users to explain/clarify the requirement to development team.
- Engage and communicate users, business function/departments and stakeholder regularly to provide feedback on development and ensure on business priority.
- Collaborate with project manager to ensure business/user and stakeholder value based on the requirement is delivered.
- Participate in change management and change control process to evaluate change requests (if any).
- Option to support business departments/users during UAT to ensure requirements are met.
- ROLE & RESPONSIBILITY.
- Communicate with business functions/users and stakeholders on a regular basis to provide feedback on the progress of the implementation.
- Analyze user response and satisfaction survey.
- Consolidate value realization from BUs to portfolio planning officer.
- Evaluate lifecycle of products.
- Collaborate with business departments to maintain product vision and requirement backlog regularly throughout product lifecycle.
- Collaborate with business departments to conduct product continuous improvement and roadmap which can improve seamless experience and optimize number of applications.
- Collaborate with business departments and facilitate Small Work Items (SWI) initiations.
- Proactively identify solutions for recurring incidents.
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